Polycom Version 1.4.x 17 manual

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Table of contents for the manual

  • Page 1

    Copyright © 2004 Polycom, Inc. All rights reserved. Administrator Guide SoundPoint ® /SoundStation ® IP SIP V ersion 1.4. x 17 November 2004[...]

  • Page 2

    Copyright © 2004 Polycom, Inc. All rights reserved. Notices 1. Specifications subject to change without notice. Polycom, Inc. 1565 Barber Lane, Milpitas CA 95035, USA www .polycom. com Part Number: 1725-11518-140 Rev A[...]

  • Page 3

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents Copyright © 2004 Polycom, Inc. i T able of Contents 1 Overview ......................................................... 1 2 Installation and Operation ................................. 3 2.1 Installation Mode ls ........................ ..........................3 2.2[...]

  • Page 4

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents ii Copyright © 2004 Polycom, Inc. 3.1.18 Microphone Mute ......................................................................................................... ................ 30 3.1.19 Multiple Call Appearances .....................................................[...]

  • Page 5

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents Copyright © 2004 Polycom, Inc. iii 3.5.2 Downloadable Fonts ....................................................................................................... ................ 48 3.5.3 Synthesized Call Progress Tones ...............................................[...]

  • Page 6

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents iv Copyright © 2004 Polycom, Inc. 4.6.1.8 Basic TCP/IP <TCP_IP/> ......... ............................................. ............... ............................ ....88 4.6.1.9 Web Server <HTTPD/> .................................. ................ ....[...]

  • Page 7

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents Copyright © 2004 Polycom, Inc. v 5.2 Protocol Extension s .............................. ....................138 5.2.1 RFC and Internet Draft Support ........................................................................................... ............ 138 5.2.2 Requ[...]

  • Page 8

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Table of Contents vi Copyright © 2004 Polycom, Inc.[...]

  • Page 9

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Overview Copyright © 2004 Polycom, Inc. 1 1 Over view This Administrator Guide is for the SIP 1.4.0 software release, and the bootROM 2.6.0 release. SoundPoint ® IP and SoundStation ® IP are feature-rich, en terprise-class voice commu- nications terminals for Ethernet TCP/IP networks.[...]

  • Page 10

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Overview 2 Copyright © 2004 Polycom, Inc. another type of data from its perspective, the phone is capable of vastly more than tra- ditional business phones. As SoundPoint ® IP and SoundStation ® IP run the same pro- tocols as your office personal computer , many innovative appl icatio[...]

  • Page 11

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation Copyright © 2004 Polycom, Inc. 3 2 Installation and Operation This section describes the basic steps that are needed to make your phone operational. 2.1 Installation Models There are diverse installation models scaling from stand-alone phones to lar ge, cen- t[...]

  • Page 12

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation 4 Copyright © 2004 Polycom, Inc. The configuration served by the boot se rver can be augmented by changes made locally on the phone itself or via the phone’ s built-in web server . If file uploads are permitted, the boot server allows these local changes to [...]

  • Page 13

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation Copyright © 2004 Polycom, Inc. 5 2.2.1.1 DHCP or Manual TCP/IP Setup Basic network settings can be derived from DHCP or entered manually using the phone’ s LCD-based user inte rface. Polycom recommends using DHCP where possi- ble to eliminate repetitive manu[...]

  • Page 14

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation 6 Copyright © 2004 Polycom, Inc. 2.2.1.2 Local User Inter face Setup Menus Phone network configuration parameters may be edited by means of a main menu and two sub-menus: DHCP Menu and Server Menu. Use the soft keys, the arrow keys, the Sel/ 3 , and the Del/X [...]

  • Page 15

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation Copyright © 2004 Polycom, Inc. 7 The DHCP and Server sub-menus may be accessed from the main setup menu. 2.2.1.2.2 DHCP Menu The DHCP menu is accessible only when the DHCP client is enabled. DHCP config- uration parameters are descri bed in the following table[...]

  • Page 16

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation 8 Copyright © 2004 Polycom, Inc. 2.2.1.2.3 Server Menu Boot Server Option 128 through 2 54 (Cannot be the same as VLAN ID Option) When the boot server parameter is set to Custom, this parameter specifies the DHCP option num ber in which the phone will look for[...]

  • Page 17

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation Copyright © 2004 Polycom, Inc. 9 2.2.1.3 Reset to Factor y Defaults The basic network configuration referred to in the precedi ng sections can be reset to factory defaults. T o perform this func tion on the IP 300, 500 a nd 600, simultaneously press and hold t[...]

  • Page 18

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation 10 Copyright © 2004 Polycom, Inc. 2.2.2.1 Centralized Configuration The phone application consists of an executable image file (sip.ld) and one or more XML-format configuration file s. In the centrally provisioned model, these files are stored on a boot server[...]

  • Page 19

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation Copyright © 2004 Polycom, Inc. 11 is the Ethernet MAC address of the phone in question. For A-F hexadecimal digits, use lower case only , for example, 0004f200106c .cfg. The Ethernet address can be viewed using the About soft key during the auto-boo t countdow[...]

  • Page 20

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation 12 Copyright © 2004 Polycom, Inc. 2.2.2.1.2.2 Application Configu ration Files Typically, the files are arranged in the fo llowing manner although parameters may be moved around within the files and the file names themselves can be changed as needed. Per-phone[...]

  • Page 21

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation Copyright © 2004 Polycom, Inc. 13 These application conf iguration files dictate the behavior of the phone once it is run- ning the executable specified in the master configuration file. 2.2.2.1.3 Deploying a Boot Ser ver for the Phones The following table des[...]

  • Page 22

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation 14 Copyright © 2004 Polycom, Inc. an FTP protocol boot server . For more information on TFTP boot servers, see 2.2.2.1.1 FTP vs. TFTP on page 10. Step: Instruction s: 1. Set-up FTP S erver: Note: T ypically all phones are configur ed with the same FTP account,[...]

  • Page 23

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation Copyright © 2004 Polycom, Inc. 15 2.2.2.2 Local Phone Configuration As the only method of modifying phone configuration or as a distributed method of augmenting a centralized provisioning model, a local phone-based configuration web server is available, unle s[...]

  • Page 24

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Installation and Operation 16 Copyright © 2004 Polycom, Inc. many application settings to be modified, such as SIP server address or ring type or regional settings such as ti me/date format and language. Changes made via the web server or local user interface are stored internally as ov[...]

  • Page 25

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 17 3 Features This section describes the many features and corresponding administration points of SoundPoint ® IP and SoundStation ® IP . References are made frequently to 4.6 Config- uration Files on page 65. 3.1 Basic Features 3.1.1 Call Log T[...]

  • Page 26

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 18 Copyright © 2004 Polycom, Inc. 3.1.3 Call W aiting When an incoming call arrives while the us er is active on anothe r call, the incoming call is presented to the user visually on the LCD display . A configurable sound ef fect such as the familiar call-waiting beep will be m[...]

  • Page 27

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 19 3.1.7 Configur able Feature Keys All key functions can be changed from the f actory defaults, although this is typically not necessary . The scrolling timeout for specific keys can be configured. The following diagrams and table s how the defau[...]

  • Page 28

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 20 Copyright © 2004 Polycom, Inc. Hold Del Sel Conference 13 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Del Sel Directories Services Call Lists Conference Transfer Redial Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS [...]

  • Page 29

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 21 Hold Del Sel 13 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER * # 2 ABC Hold Menu Messages Do Not Disturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Conference Transfer Redial 1 2 3 4 5 6 7 8 9 10 39 38 1[...]

  • Page 30

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 22 Copyright © 2004 Polycom, Inc. Key ID IP 300 Function IP 500 Function IP 600 Function IP 4000 Function 1 Line1 ArrowUp ArrowUp Dialpad1 2 Line2 ArrowLeft A rro wLeft Dialpad2 3 n/a Select ArrowDown Dialpad3 4 n/a ArrowRight Arro wRight V olUp 5 Hold ArrowDown Select Handsfre[...]

  • Page 31

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 23 3.1.8 Connected Par ty Identification Where possible, the identity of the remote party to which th e user has connected is dis- played and logged . The connected party identity is derived from the network signal- ing. In some cases the remote p[...]

  • Page 32

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 24 Copyright © 2004 Polycom, Inc. audio files. The default sample audio files may be replaced with alternat es in .wav file format. Supported .wav formats include: • mono G .71 1 (13-bit dynamic range, 8-khz sample rate), • mono L16/16 00 (16-bit dynamic range, 16 -kHz samp[...]

  • Page 33

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 25 Administration: Distinctive Incoming Call T reatment For more information, see 3.1.16 Local Contact Directory on page 27. 3.1.13 Distinctive Ringing There are three aspects to Distinctive Ringing: 1. The user can select the ring type for each l[...]

  • Page 34

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 26 Copyright © 2004 Polycom, Inc. 3.1.14 Do-Not-Disturb A do-not-disturb feature is av ailable to temporarily stop all incoming call alerting. Calls can optionally be treated as though the phone is busy while Do-Not-Disturb (DND) is enabled. Incoming calls receiv ed while DND i[...]

  • Page 35

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 27 3.1.16 Local Contact Director y The phone maintains a local contact director y . The directory can be downloaded from the boot server and edited locally . Contac t information from previous calls may be easily added to the directory for conveni[...]

  • Page 36

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 28 Copyright © 2004 Polycom, Inc. 3.1.16.1 Local Contact Director y File Format An example local contact directory is shown. Look to the table for an explanation of each element. Local W eb Server (if enabled) None. Local Phone User Interface The user can edit the director y co[...]

  • Page 37

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 29 Element Permitted V alues Interpretati on fn UTF-8 encoded st ring of up to 40 bytes a a. I n some cases, this will be less t han 40 characters due to UTF-8’ s variable length encoding. first name ln UTF-8 encod ed string of up to 40 bytes la[...]

  • Page 38

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 30 Copyright © 2004 Polycom, Inc. 3.1.17 Local Digit Map The phone has a local digit map feature to automate the setup phase of number -only calls. When properly configured, this f eature eliminates the need for using the Send soft key when making outgoing calls. Instea d, as s[...]

  • Page 39

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 31 two concurrent calls per regist ration (line). This is an artificial limi t and will be expanded in the future. 3.1.20 Shared Call Appearances Calls and lines on multiple phones can be logica lly related to each othe r . A call that is active o[...]

  • Page 40

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 32 Copyright © 2004 Polycom, Inc. 3.1.21 Bridged Line Appearances Calls and lines on multiple phones can be logica lly related to each othe r . A call that is active on one phone will be presented visually to phones which share that line. Mutual exclusion features emulate tradi[...]

  • Page 41

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 33 function. For more information, see 5 .2.5 Bridged Line Appearance Signaling on page 139. Note: In the config uration fi les, bridged lines are confi gured by “shared line” parame- ters. 3.1.22 Customizable Fonts and Indicators The phone’[...]

  • Page 42

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 34 Copyright © 2004 Polycom, Inc. map animations used for graphic icons on the display can be changed and reposi- tioned. LED flashing sequences and colors can be changed. 3.1.23 Soft Key-Driven User Inter face The user interface makes extensive use of intuitive, context-sensit[...]

  • Page 43

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 35 3.1.25 Time and Date Display The phone maintains a local cl ock and calendar . T ime and date can be displayed in certain operating modes such as when the phone is idle. The clock and calendar must be synchronized to a remote SNTP timeserver . [...]

  • Page 44

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 36 Copyright © 2004 Polycom, Inc. 3.1.26 Idle Display Animation All phones except the SoundPoint ® IP 300 can display a customized animation on the idle display in addition to the time and da te. For example, a company logo could be displayed. Local We b S e r v e r (if enable[...]

  • Page 45

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 37 3.2 Call Management Features 3.2.1 Automatic Off- hook Call Placement The phone supports an optional automatic of f-hook call placement feature for each registration. 3.2.2 Call Hold Call hold is a fundamental fe ature of the phone. The purpose[...]

  • Page 46

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 38 Copyright © 2004 Polycom, Inc. 3.2.3 Call T ransfer Call transfer enables the user (User A or tr ansferring user) to tran sform an existing call with User B (primary call) into a new call between User B and a third user C (trans- ferred-to user) selected by User A. The phone[...]

  • Page 47

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 39 incoming call treatment feature. The user ’ s ability to or iginate calls is unaf fected by all call diversion options. Each registra tion (line) has its ow n diversion properties. 3.2.6 Directed Call Pick-up Calls to another phone can be pic[...]

  • Page 48

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 40 Copyright © 2004 Polycom, Inc. 3.2.7 Gr oup Call Pick-up Calls to another phone within a pre-defined group can be pi cked up without dialing the extension of the other phone. This feature depends on support from a SIP server . 3.2.8 Call Park / Retrieve An active call can be[...]

  • Page 49

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 41 3.2.9 Last Call Return The phone allows server-based last call retu rn. This feature de pends on support from a SIP server . 3.3 Audio Processing Features Proprietary state-of-the-art digital signal processing (DSP) technology is used to pro- v[...]

  • Page 50

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 42 Copyright © 2004 Polycom, Inc. 3.3.3 Local Conference Mixing The phone’ s audio processing subsystem contains a flexib le three-party conferencing capability 2 . This feature can be used to set up local three-party conferences where no external protocol signaling is involv[...]

  • Page 51

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 43 3.3.5 DTMF T one Generation The phone generates DTMF tones in response to user dialing on the dial pad. These tones are transmitted in the R TP streams of connected calls . The phone can encode the DTMF tones using the activ e voice codec or us[...]

  • Page 52

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 44 Copyright © 2004 Polycom, Inc. 3.3.7 Acoustic Echo Cancellation (AEC) The phone employs advanced acoustic echo cancellation for hands-free operation. Both linear and non-linear techniques are employed to aggressively reduce echo yet provide for natural full- duplex communica[...]

  • Page 53

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 45 3.3.9 Backgr ound Noise Suppression (BNS) This feature, designed primarily for handsfree operation, reduces background noise to enhance communication in noisy environments. 3.3.10 Comfor t Noise Fill Comfort noise fill is designed to help provi[...]

  • Page 54

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 46 Copyright © 2004 Polycom, Inc. invokes do-not-disturb. The user can also ma nually specify a state to convey , overrid- ing, and perhaps masking, the automatic behavior . 3.4.2 Instant Messaging The phone supports sending and re ceiving instant text messages. The user is ale[...]

  • Page 55

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 47 Asian languages (Chinese, Japa nese, and Korean) is also included but will render only on the SoundPoint ® IP 600’ s and SoundS tation ® IP 4000’ s higher resolution displays. Basic character support includes the following Unicode charact[...]

  • Page 56

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 48 Copyright © 2004 Polycom, Inc. 3.5.2 Downloadable Fonts New fonts can be loaded onto the phone. For more information, see 4.6.1.12 Fonts <font/> on page 94. 3.5.3 Synthesized Call Pr ogress T ones In order to emulate the fami liar and ef ficient audible cal l progress [...]

  • Page 57

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 49 ing the life cycle of a call. These call pr ogress tones are easily configurable for com- patibility with worldwide telephony standards or local preferences. 3.6 Advanced Ser ver Features 3.6.1 V oicemail Integration The phone is compatible wit[...]

  • Page 58

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 50 Copyright © 2004 Polycom, Inc. waiting signal from a voicemail server will trigger th e message-w aiting indicator to flash. 3.6.2 Multiple Registrations SoundPoint ® IP phones support multiple regist rations per phone and the SoundS ta- tion ® IP 4000 supports a single re[...]

  • Page 59

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 51 use for outgoing calls or which registration to use when initiating new instant message dialogs. Central (boot serv er) Configuration fil e: sip.cfg Specify the local SIP signaling po rt and an array of SIP serv- ers to register to. For each se[...]

  • Page 60

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 52 Copyright © 2004 Polycom, Inc. 3.6.3 ACD login / logout The phone allows ACD (Automat ic Call Distribution) logi n and logout. This feature depends on support from a SIP server . Local W eb Server (if enabled) Specify the local SIP signaling po rt and an array of SIP serv- e[...]

  • Page 61

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 53 3.6.4 ACD agent available / unavailable The phone supports ACD (Automatic Call Di stribution) agent available and unavail- able. This feature depends on support from a SIP server . 3.6.5 Server Redundancy The phone can be configured with multip[...]

  • Page 62

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 54 Copyright © 2004 Polycom, Inc. 3.6.5.1 DNS SIP Ser v er Name Resolution If a DNS name is given for a proxy/registrar address, the IP address(es) associated with that name will be disc overed as specified in RFC 3263 - Locating SIP Servers . If a port is given, the only looku[...]

  • Page 63

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features Copyright © 2004 Polycom, Inc. 55 user password is requested, the administ rator password will also work. The web server is protected by th e administrator password. 3.8.2 Incoming Signaling V alidation Three optional levels of security are pr ovided for validating in coming ne[...]

  • Page 64

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Features 56 Copyright © 2004 Polycom, Inc.[...]

  • Page 65

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 57 4 Optimization 4.1 Ether net Switch The SoundPoint ® IP phones contain two Ethernet po rts, labeled LAN and PC, and an embedded Ethernet switch that runs at full line-rate. Th e Ethernet switch allows a per- sonal computer and other Ethern[...]

  • Page 66

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 58 Copyright © 2004 Polycom, Inc. The phone can filter incoming R TP packets arri ving on a particular por t by IP address. Packets arriving from a non-negotiate d IP address can be discarded. The phone can also enforce symmetric port operation for R TP packets: p ackets ar[...]

  • Page 67

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 59 4.3 Updating and Rebooting The bootROM, application executable, and configuration files can be updated auto- matically via the centralized provi sioning (boot se rver) model. T o automatically update: 1. Back-up old application and configur[...]

  • Page 68

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 60 Copyright © 2004 Polycom, Inc. For more information, see 2.2.2 Appl ication Configuration on page 9. Centralized Reboot: The phones can be rebooted remotely via the SIP signaling protocol. Refer to 4.6.2.1.3.4 Special Events <sp ecialEvent/> on page 1 18 . Periodic[...]

  • Page 69

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 61 As an additional diagnostic tool, both log files can be uploaded on demand to the boot server by pressing and holding the following keys until a confirmation tone is heard or for about three seconds. Log files uploaded in this manner are na[...]

  • Page 70

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 62 Copyright © 2004 Polycom, Inc. 4.5.1 IP TOS The “type of service” field in an IP packet header consists of four T OS bits and a 3-bit precedence field. Each T OS bit can be set to either 0 or 1. The precedence field can be set to a value from 0 through 7. The type of[...]

  • Page 71

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 63 4.5.3 RTCP Suppor t The phone supports R TCP per RFC 1889. For each R TP stream, which, by conven- tion, uses even ports only , the next higher odd port is used to send and receive R TCP reports.[...]

  • Page 72

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 64 Copyright © 2004 Polycom, Inc.[...]

  • Page 73

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 65 4.6 Configuration Files This section is a reference fo r all parameters that are conf igurable when using the cen- tralized provisioning installa tion model. It is divi ded into three sections: • Core Configuration - ipmid.cfg • Applicat[...]

  • Page 74

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 66 Copyright © 2004 Polycom, Inc. 4.6.1.1.1 Multilingu al <multilingual/> The multilingual feature is based on string dictionary files downloaded from the boot server . These files are encoded in standal one XML format. Several western European and Asian languages are[...]

  • Page 75

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 67 4.6.1.1.1.1 Adding New Langu ages Follow these steps to add new languages to those included with the distribution: 1. Create a new dictionary file based on an existing one. 2. Change the strings making sure to encode th e XML file in UTF-8 b[...]

  • Page 76

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 68 Copyright © 2004 Polycom, Inc. 4.6.1.1.2 Date an d Time <datetime/> 4.6.1.1.3 Call Progress T ones <callProgT ones> Call progress tone overr ides can be used to customize th e tones for a part icular country or region. The overrides set offered by defa ult sp[...]

  • Page 77

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 69 In the following table, x is the index of the region as specified by the x index of the lcl.cpt.menu.x attribute above, y is the chord set number and cat is one of cp or misc . For more information, see 4.6.1.5.1.1 Call Progress Patterns on [...]

  • Page 78

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 70 Copyright © 2004 Polycom, Inc. 4.6.1.3 T ones <tones/> This section describes confi guration items for the tone resources available in the phone. 4.6.1.3.1 Dual T one Multi-Frequency <DTMF/> up.localClockEnabled 0, 1 1 If set to 1, display the date and time o[...]

  • Page 79

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 71 4.6.1.3.2 Chord Sets <chord_sets/> Chord sets are the building blocks of sound effects that use synt hesized rather than sampled audio (most call progress and ringe r sound effects). A chord-set is a multi- frequency note with an optio[...]

  • Page 80

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 72 Copyright © 2004 Polycom, Inc. In the following table, x is the chord-set number and cat is one of callProg , ringer , or misc . 4.6.1.4 Sampled Audio for Sound Effects <sampled_audio/> The following sampled audio W A VE file (.wav) formats are supported: • mono [...]

  • Page 81

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 73 The following table defines the default us age of the sampled audio files with the phone: 4.6.1.5 Sound Effects <sound_effects/> The phone uses both synthesized (based on th e chord-sets described earlier) and sam- pled audio sound eff[...]

  • Page 82

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 74 Copyright © 2004 Polycom, Inc. 4.6.1.5.1 Patterns <patterns/> Patterns use a simple script language that a llows dif ferent chord se ts or wave files to be strung together with peri ods of silence. The script language uses the following instructions: In the followi[...]

  • Page 83

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 75 4.6.1.5.1.1 Call Pr ogress Patterns The following table maps call progress patterns to their usage within the phone. se.pat.callProg. x.inst.y .type sampled OR chord OR silence OR branch As above. se.pat.callProg. x.inst.y .value integer Ins[...]

  • Page 84

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 76 Copyright © 2004 Polycom, Inc. 4.6.1.5.1.2 Ringer Patte rns The following table maps ringer pattern numbers to their default descriptions. Ringer pattern number Default description 1 Silent Ring a a. Silent Ring will only provide a visual indication of an inco ming call,[...]

  • Page 85

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 77 4.6.1.5.1.3 Misc ellaneous Patterns The following table maps miscellaneous pa tterns to their usage within the phone. 4.6.1.5.2 Ring type <ringT ype/> Ring type is used to define a simple class of ring to be applied based on some crede[...]

  • Page 86

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 78 Copyright © 2004 Polycom, Inc. 4.6.1.6 V oice Settings <voice/> 4.6.1.6.1 V oice Coding Algorithms <co decs/> The following voice codecs are supported: se.rt.modification.enabled 0,1 Set to 1 to allow user modification via local user interface of the pre-defi[...]

  • Page 87

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 79 4.6.1.6.1.1 Codec Prefe rences <preferences/> 4.6.1.6.1.2 Codec Pr ofiles <pr ofiles/> The following profile at tributes can be adjusted for eac h of the three s upported codecs. In the table, x =G71 1Mu, G71 1A, or G729AB. Attri[...]

  • Page 88

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 80 Copyright © 2004 Polycom, Inc. 4.6.1.6.2 V olume Persistence <volume/> The user ’ s selection of the receive volum e during a call can be remembered between calls. This can be configur ed per termination (handset, headset and handsfree/chassis). In some countries[...]

  • Page 89

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 81 4.6.1.6.3 Gains <gains/> The default gain settings have been carefully adjusted to comply with the TIA-810-A digital telephony standard. Do not alter these values . Attribute Default voice.gain.rx.analog.handset 0 voice.gain.rx.analog.[...]

  • Page 90

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 82 Copyright © 2004 Polycom, Inc. 4.6.1.6.4 Acoustic Ec ho Cancellation <AEC/> These settings control the performance of the speakerphone acoustic echo canceller . Do not alter these values . Attribute Default voice.aec.hs.enable 0 voice.aec.hs.lowFreqCutOff 125 voice[...]

  • Page 91

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 83 4.6.1.6.5 Acoustic Echo Suppression <AES/> These settings control the performance of the speakerphone acoustic echo suppressor . Do not alter these values . 4.6.1.6.6 Background Noise Suppression <NS/> These settings control the [...]

  • Page 92

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 84 Copyright © 2004 Polycom, Inc. Do not alter these values . 4.6.1.6.7 Automatic Gain Control <AGC/> These settings control the pe rformance of the transmit au tomatic gain contr ol feature. 7 Do not alter these values . Attribute Default voice.ns.hs.enable 0 voice.n[...]

  • Page 93

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 85 4.6.1.6.8 Receive Equalization <RXEQ/> These settings control the performance of the handsfree receive equalizaton feature. Do not alter these values . 4.6.1.6.9 T ransmit Equalization <TXEQ/> These settings control the performan[...]

  • Page 94

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 86 Copyright © 2004 Polycom, Inc. 4.6.1.6.10 V oice Activity Detection <V AD/> These settings control the performance of the voice activity detection (silence suppres- sion) feature. 4.6.1.7 Quality of Service <QOS/> These settings control the Qual ity of Servic[...]

  • Page 95

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 87 4.6.1.7.1.3 Other <Other/> These default parameter values are used fo r all packets which are not set explicitly . 4.6.1.7.2 IP TOS <IP/> These settings control the “type of service” field in outgoing packets. 4.6.1.7.2.1 RT [...]

  • Page 96

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 88 Copyright © 2004 Polycom, Inc. 4.6.1.7.2.2 Call Contr ol <CallControl/> These parameters apply to call control packets, such as the network protocol signaling. 4.6.1.8 Basic TCP/IP <TCP_IP/> 4.6.1.8.1 Network Monitoring <netMon/> Do not alter these valu[...]

  • Page 97

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 89 • stop DS T on the last Sunday in October at 2 am. Attribute Permitted Va l u e s Default Interpretation tcpIpApp.sntp.resyncPeriod positive integer 86400 (24 hours) T ime in seconds between SNTP re- syncs. tcpIpApp.sntp.address a valid ho[...]

  • Page 98

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 90 Copyright © 2004 Polycom, Inc. 4.6.1.8.3 port <por t/> 4.6.1.8.3.1 RT P <RTP/> tcpIpApp.sntp.daylightSavings.sto p.date 1-31 1 Day of the month to start DST . tcpIpApp.sntp.daylightSavings.sto p.time 0-23 2 T ime of day to stop DST , in 24 hour clock. 2= 2 am[...]

  • Page 99

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 91 4.6.1.9 W eb Ser ver <HTTPD/> The phone contains a local web se rver for user and administra tor features. This can be disabled for applications where it is not needed or where it poses a security threat. The web server supports both b[...]

  • Page 100

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 92 Copyright © 2004 Polycom, Inc. 4.6.1.10 Call Handling Configuration <call/> Attribute Permitted Va l u e s Default Interpretation call.rejectBusyOnDnd 0, 1 1 If set to 1, reject all incoming calls with the reason “bus y” if do-n ot-disturb is enabled. call.enab[...]

  • Page 101

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 93 4.6.1.10.1 Hold, Local Reminder <localReminder/> 4.6.1.11 Directory <director y/> The directory is stored in either flash memory or RAM on the phone. The directory size is limited based on the amount of flash memory in the phone [...]

  • Page 102

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 94 Copyright © 2004 Polycom, Inc. 4.6.1.12 Fonts <font/> This section does not apply to the IP 300. These settings control the phone’ s ability to dynamically load an external font file dur- ing boot up. Loaded fonts can either overwrite pre-existing fonts embedded [...]

  • Page 103

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 95 If it is necessary to overwrite an exis ting font, use these < fontName>_<fontHeightIn- Pixels>: If the <fontName>_<fontHeightInPixels> does not match any of the names above, then the downloaded font will be applied a[...]

  • Page 104

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 96 Copyright © 2004 Polycom, Inc. 4.6.1.12.1 IP_500 font <IP_500/> 4.6.1.12.2 IP_600 font <IP_600/> 4.6.1.13 Keys <keys/> These settings control the scrolling behavior of keys and can be used to change key functions. SoundPoint ® IP 300, 500 and 600 key f[...]

  • Page 105

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 97 the <keys .../> element of the configurati on file. These will override the built-in assignments. Remapping the arrow keys is not recommended. In the following table, x =IP_300, IP_500 or IP_600, y is the key number . IP 300: y =1- 35;[...]

  • Page 106

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 98 Copyright © 2004 Polycom, Inc. ColdBoot No Conference Y es Delete Y es Dial No Dialpad0 Y es Dialpad1 Y es Dialpad2 Y es Dialpad3 Y es Dialpad4 Y es Dialpad5 Y es Dialpad6 Y es Dialpad7 Y es Dialpad8 Y es Dialpad9 Y es DialpadStar Y es DialpadPound Y es Directories Y es [...]

  • Page 107

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 99 Line5 Y es Line6 Y es LocalDirectory No Macro No Messages Y es Menu Y es MicMute Y es MyStatus Y es Null Y es Offline Y es Redial Y es Release No RemoteDirectory No Select Y es SelfT est No Services No Setup Y es Shift No SoftKey1 Y e s Soft[...]

  • Page 108

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 100 Copyright © 2004 Polycom, Inc. 4.6.1.14 Bitmaps <bitmaps/> Bitmaps used by the phone are defined in this section. 4.6.1.14.1 Platform <IP_300/>, <IP_500/>, <IP_600/> and <IP_4000/> In the following table, x =IP_300, IP_500, IP_600, or IP_40[...]

  • Page 109

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 101 4.6.1.15.1 Animations <Anima tions/> <IP_300/>, <IP_500/>, <IP_600/> and <IP_4000/> This section defines bitmap animations composed of bitmap/durat ion couples. In the following table, x =IP_300, IP_500, IP _60[...]

  • Page 110

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 102 Copyright © 2004 Polycom, Inc. 4.6.1.15.3 Classes <Classes/> This section defines the available classes for the LED and grap hical icon indicator types. In the following table, x is the class number , y is the ide ntifier of the state num- ber for that class. 4.6.[...]

  • Page 111

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 103 4.6.1.16 Event Logging <logging/> The event logging system supports the following classes of events: ind.gi.x.y .class positive in teger Assigns the class (defined above) for this indicator . ind.gi.x.y .physX IP 300: 0-19 IP 500: 0-1[...]

  • Page 112

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 104 Copyright © 2004 Polycom, Inc. Each event in the log contains the foll owing fields separated by the | character: • time or time/date stamp • 1-5 character componen t identifier (s uch as “so”) • event class • cumulative log events missed due to excessive CP[...]

  • Page 113

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 105 4.6.1.16.2 Scheduled Logg ing Parameters <scheduled/> The phone can be configured to schedule certain advanced logging tasks on a periodic basis. These attributes should be set in consultation with Polycom. Each scheduled log.render .[...]

  • Page 114

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 106 Copyright © 2004 Polycom, Inc. log task is controlled by a unique attribute set star ting with log.sched.x where x identi- fies the task. 4.6.1.17 Security <security/> These settings affect security aspects of the phone. 4.6.1.17.1 Password Lengths <pwd/><[...]

  • Page 115

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 107 4.6.1.18 Pr ovisioning <pro visioning/> These settings control aspects of th e phone’ s boot server provisioning system. 4.6.1.19 RAM Disk <RAMdisk/> These settings control the phone’ s internal RAM disk feature. Changing th[...]

  • Page 116

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 108 Copyright © 2004 Polycom, Inc. 4.6.1.20 Request <request/> 4.6.1.20.1 Delay <delay/> These settings control the phone’ s behavior when a request for restart, reboot, or reconfiguration is received. ramdisk. bytesPerBlock 0, 32, 33, ..., 1024 0 These th ree[...]

  • Page 117

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 109 4.6.1.21 Feature <feature/> These settings control the activation or deact ivation of a feature at run time. In the table below , x is the feature number . Attribute Permitted Values Interpretation feature.x.name “presence”, “me[...]

  • Page 118

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 110 Copyright © 2004 Polycom, Inc. 4.6.1.22 Resource <resource/> These settings control the maximum size or an external resource retrieved at run time. 4.6.1.22.1 finder <finder/> 4.6.1.22.2 quotas <quotas/> Attribute Permitted Va l u e s Default Interpret[...]

  • Page 119

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc 111 4.6.1.23 Micr oBr owser <micr obrowser/> These settings control the home page, prox y and size limits to be used by the Micro- Browser when it is select ed to provide services. 4.6.1.23.1 Main Browser <main/> This setting contro[...]

  • Page 120

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization 112 Copyright © 2004 Polycom, Inc. mb.limits.cache Nu ll or positive integer 200 Limits the total size of objects down- loaded for each page (both XHTML and images). Once this limit is reached, no more images are downloaded until the next page is requested. Units = kBytes. [...]

  • Page 121

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 113 4.6.2 SIP Configuration - sip.cfg The configuration file sip.cfg contains SIP protocol settings that would typically apply to an entire installation and must be set before the phones will be operational, unless changed via the local web se[...]

  • Page 122

    Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 114 Copyright © 2004 Polycom, Inc. 4.6.2.1.2 Server <ser ver/> Attribute Permitted Va l u e s Default Interpreta tion voIpProt.server .x.address dotted-decimal IP address or host name Null IP address or host name and port of a SIP se rver that accepts registrations. Multi[...]

  • Page 123

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 115 4.6.2.1.3 SIP <SIP/> voIpProt.server .x.register 0, 1 1 If set to 0, calls can be routed to an outbound proxy without reg - istration. voIpProt.server .x.retryTimeOut Null or non-negative integer 0 If set to 0 or Null, use standard R[...]

  • Page 124

    Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 116 Copyright © 2004 Polycom, Inc. 4.6.2.1.3.1 Ou tbound Proxy < outboundPr oxy/> 4.6.2.1.3.2 Alert Information <alertInfo/> voIpProt.SIP .WM50 0, 1 0 If set to 1, W indows Mes senger ® 5.0 will be supported. If set to 0, W indows Messenger ® 4.7 will be supported[...]

  • Page 125

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 117 4.6.2.1.3.3 Re quest V alidation <requestV alidation/> Attribute Permitted V alues Default Interpretation voIpProt.SIP .requestV alida- tion.x.request One of: “INVITE”, “ACK”, “BYE”, “REGISTER”, “CANCEL”, “OP TI[...]

  • Page 126

    Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 118 Copyright © 2004 Polycom, Inc. 4.6.2.1.3.4 Special Events <specialE vent/> 4.6.2.1.3.5 Conference Setup <conference/> Attribute Permitted Va l u e s Default Interpret ation voIpProt.SIP .specialEv- ent.lineSeize.nonStandard 0, 1 1 If set to 1, process a 200 OK r[...]

  • Page 127

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 119 4.6.2.1.4 Dial Plan <dialplan/> 4.6.2.1.4.1 Digit Map < digitmap/> 4.6.2.1.4.2 Rout ing <routing/> This configuration sec tion allows the user to cr eate a specific routing path for outgoing SIP calls independent of other[...]

  • Page 128

    Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 120 Copyright © 2004 Polycom, Inc. 4.6.2.1.4.2.1 Server <server/> 4.6.2.1.4.2.2 Emergency <emergency/> In the following attributes, x is the index of the emer gency entry description and y is the index of the server associated with emergency entry x . For each emerg[...]

  • Page 129

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 121 4.6.3 Per-phone Conf iguration - phone1.cfg This section covers the parameters in the per -phone example configuration file phone1.cfg. This file would normally be used as a template for the per -phone config- uration files. For more infor[...]

  • Page 130

    Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 122 Copyright © 2004 Polycom, Inc. reg.x.thirdPartyName string in the same format as reg.x.address Null This field must match the reg.x.address value of the other registration which makes up the bridged line. reg.x.auth.userId string Null User ID to be used for authentica- tion[...]

  • Page 131

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 123 4.6.3.2 Calls <call/> These sections describe call-oriented per -phone configuration items. 4.6.3.2.1 Do Not Disturb <donotdisturb/> 4.6.3.2.2 Automatic Off-hook Call Placement <autoOffHook/> An optional per- registration[...]

  • Page 132

    Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 124 Copyright © 2004 Polycom, Inc. In the following table, x is th e registration number . IP 300: x =1-2; IP 500: x =1-3; IP 600: x =1-6; IP 4000: x =1 4.6.3.3 Diversion <divert/> The phone has a flexible call forward/divers ion feature for each registration. In all case[...]

  • Page 133

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 125 4.6.3.3.1 Forw ard All <fwd/> 4.6.3.3.2 Busy <busy/> Calls can be automatically diverted when the phone is busy . 4.6.3.3.3 No Answer <noanswer/> The phone can automatically divert calls after a period of ringing. Attribu[...]

  • Page 134

    Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 126 Copyright © 2004 Polycom, Inc. 4.6.3.3.4 Do Not Disturb <dnd/> The phone can automatically dive rt calls when DND is enabled. 4.6.3.4 Dial Plan <dialplan/> Per -registration dial plan configuration is supported. In the following tables, x is the registration num[...]

  • Page 135

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 127 4.6.3.4.1 Digit Map <digitmap/> 4.6.3.4.2 Routing <routing/> This configuration section al lows specific routing paths fo r outgoing SIP calls to be configured independent of ot her ‘default’ configuration. 4.6.3.4.2.1 Serv[...]

  • Page 136

    Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 128 Copyright © 2004 Polycom, Inc. 4.6.3.4.2.2 Emergency <emergency/> In the following attributes, y is the index of the emer gency entry description and z is the index of the server associated with the emer gency entry y . For each emergency entry (index y ), one or more[...]

  • Page 137

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Optimization Copyright © 2004 Polycom, Inc. 129 4.6.3.5.1 Message W a iting Indicator <mwi/> In the following table, x is the registration number . IP 300: x =1-2; IP 500: x =1-3; IP 600: x =1-6; IP 4000: x =1. 4.6.3.6 Network Address T ranslation <nat/> These parameters def[...]

  • Page 138

    Administrator Guide - SoundPoint IP / So undStation ® IP Optimization 130 Copyright © 2004 Polycom, Inc. nat.signalPort 102 4 to 65536 Null If non-Nu ll, this port will be used by the phone for SIP signaling, overriding the value set for voIpProt.local.signalPort in sip.cfg. nat.mediaPortStart 1024 to 65536 Null If non-Nu ll, this attribute will [...]

  • Page 139

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) Copyright © 2004 Polycom, Inc. 131 5 Session Initiation Protocol (SIP) 5.1 Basic Protocols All the basic calling functionality described in the SIP specification is supported (see list below for supported RFC’ s and drafts). T ransfer is included in t[...]

  • Page 140

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) 132 Copyright © 2004 Polycom, Inc. 5.1.3 Header Suppor t In the following table, a “Y es” in the Suppor ted column means the header is sent and properly parsed. OP TIONS Y es SUBSCRIBE Y es NOTIFY Y es REFER Y es PRACK Y es Header Supported Notes Ac[...]

  • Page 141

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) Copyright © 2004 Polycom, Inc. 133 Error -Info No Event Y es Expires Y es From Y es In-Reply-T o No Max-Forwards Y es Min-Expires No Min-SE Y es MIME-V ersion No Organization No P-Asserted-Identity Y es P-Preferred-Identity Y es Priority N o Proxy-Authe[...]

  • Page 142

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) 134 Copyright © 2004 Polycom, Inc. 5.1.4 Response Suppor t In the following table, a “Y es” in the Suppor ted column means the header is parsed. The phone may not actually generate the response. 5.1.4.1 1xx Responses - Pr ovisional 5.1.4.2 2xx Respo[...]

  • Page 143

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) Copyright © 2004 Polycom, Inc. 135 5.1.4.3 3xx Responses - Redirection 5.1.4.4 4xx Responses - Request Failure All 4xx responses for which the phone does not provide specific support will be treated the same as 400 Bad Request. Response Supported Notes [...]

  • Page 144

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) 136 Copyright © 2004 Polycom, Inc. 5.1.4.5 5xx Responses - Ser ver Failure 5.1.4.6 6xx Response s - Global Failure 480 T emporarily Unavailable Y es 481 Call/T ransaction Does Not Exist Y es 482 Loop Detected Y es 483 T oo Many Hops N o 484 Address Inco[...]

  • Page 145

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) Copyright © 2004 Polycom, Inc. 137 5.1.5 Hold Implementation The phone supports both currently accepte d means of signaling hold. The first method, no longer recommended due in part to the R TCP pr oblems associated with it, is to set the “c” destin[...]

  • Page 146

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) 138 Copyright © 2004 Polycom, Inc. 5.2 Protocol Extensions The phone supports the followi ng SIP protocol extensions. 5.2.1 RFC and Internet Draft Support 5.2.2 Request Suppor t ID Tit l e RFC 1321 The MD 5 Message-Digest Algorit hm RFC 331 1 The Sessio[...]

  • Page 147

    Administrator Gu ide - SoundPoi nt ® IP / SoundStation ® IP Session Initiation Protocol (SIP) Copyright © 2004 Polycom, Inc. 139 5.2.3 SIP for Instant Messa ging and Presence Leverag - ing Extensions (SIMPLE) The phone is compatible with the Prese n ce and Instant Messaging features of W in- dows ® Messenger ® and MSN ® Messenger 4.7 and W in[...]