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Polycom MOBILE RESPONDER 3725-23487-003/A manual

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Table of contents for the manual

  • Page 1

    VideoV oiceDataW eb User’ s Guide for the Polycom Mobile Responder October 2006 Edition 3725-23487-003/A[...]

  • Page 2

    Trademark Informati on Polycom®, the Polycom logo design, and SoundStatio n VTX 1 000® are registered trademarks of Polycom, Inc. Mobile Responder™, People+Content™, PowerCam™, Pro-Motion™, and VSX™ ar e tradem arks of Polycom, Inc. in the United States and va rious other countries. All other brand and product names are trademarks or re[...]

  • Page 3

    iii About this Guide This guide provides users of the Poly com® Mobile Responder ™ sys tem with information about how to set up the Mo bile Responder, tips about using the system, and troubles hooting information. For additional information about the Polycom Mobile Responder, refer to these other documents: • Quick Setup for the Polycom Mobile[...]

  • Page 4

    User’ s Guide for the Polycom Mobile Responder iv[...]

  • Page 5

    v Contents 1 Introducing the Polycom Mo bile Responder . . . . . . . . . . . . . . . . 1-1 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Physical Attributes . . . . . [...]

  • Page 6

    User’ s Guide for the Polycom Mobile Responder vi[...]

  • Page 7

    1 - 1 1 Introducing the Polycom Mobile Responder The Polycom Mobile Responder is a complete video conferencing system packaged in a portable case. Based on Polycom’s VSX 8000 system, the Mobile Responder includes a built-in display, camera, mi crophone, speaker, and IP network interface. Because it is transportable and quick to set up, the Mobile[...]

  • Page 8

    User’ s Guide for the Polycom Mobile Responder 1 - 2 System Components These standard components come with the Polycom Mobile Responder: Name Component Description Polycom Mobile Responder The Polycom Mobile Respon der is a transportable video conferencing syst em. The system offers built-in components, such as a di splay and camera, a connection[...]

  • Page 9

    Introducing the Polycom Mobil e Responder 1 - 3 You may also add optional component s to your Mobile Responder. For example, you can add: • QBRI, PRI, or V .35 ne twork interface modules • A laptop • A Polycom PowerCam™ camera, a PowerCam Plus camera, or a camera from a dif fer ent manufactur er • A Polycom VSX microphone array or a Sound[...]

  • Page 10

    User’ s Guide for the Polycom Mobile Responder 1 - 4 • Lid-mounted speaker • Convenient connection panel for connecting external devices, such as a VCR, laptop, or pr ojector . VSX 8000 System T echnology • Easy-to-use VSX 8000 interface • Smooth Pro-Motion™ video de live rs the highest image clarity • People+Content™ IP allows call[...]

  • Page 11

    2 - 1 2 Setting Up and Using the Polycom Mobile Responder The Polycom Mobile Responder was specific a l l y d e s i g n e d t o b e e a s y t o s e t u p . Many components, such as the camera and display, are built in, s o they’re ready to use at a moment’s notice. If you want to add optional components, the connection panel is right inside the[...]

  • Page 12

    User’ s Guide for the Polycom Mobile Responder 2 - 2 Identifying System Par ts The following illustration id entifies th e major parts of the Mobile Responder: Attaching the Remote T ether To operate th e Mobile Resp onder, you n eed the remote control. If you are using the Mobile Responder in an environment where you could lose the remote, you c[...]

  • Page 13

    Setting Up and Using the Polycom Mobile Responder 2 - 3 T o attach the rem ote tether : 1. Peel the backing off one side of the remote tether, and stick it to the inside wall of the accessory storage compartment: By sticking the remote tether to the inside wal l of the accesso ry storage compartment: — The remote tether remains out of the way of [...]

  • Page 14

    User’ s Guide for the Polycom Mobile Responder 2 - 4 Connecting Equipment to the Connection Panel The Mobile Responder comes with built- in components, including the camera, microphone, display, and speaker. Howeve r, if you want to connect additional components to the system, you can do so very easily by using the connection panel. The following[...]

  • Page 15

    Setting Up and Using the Polycom Mobile Responder 2 - 5 This connector ... Enables you to... Mic In Connect to an external speaker system, headset, or handset. If you connect a device to the Mic In connector, the Mobile Responder’s internal microphone is deactivated. The internal mi crophone reactivates as soon as you disconnect the external de v[...]

  • Page 16

    User’ s Guide for the Polycom Mobile Responder 2 - 6 Installing the Optional QBRI, PRI, or Serial Network Module The Mobile Responder comes standard with an IP network interface. If you want to connect to another network inte rface, such as ISD N QBRI, I SDN PRI, or a serial network interface (V.35, RS -530, or RS-449), you mu st order the option[...]

  • Page 17

    Setting Up and Using the Polycom Mobile Responder 2 - 7 2. Using a slotted screwdri ver, open the back panel of the Mobile Responder by rotating the lock 180 degrees: 3. Remove the back panel. 4. Using a Phillips screwdr iver, unscrew the plat e inside, and remove i t as well. 5. Slide in the network module all the way to the back: 6. Tighten the s[...]

  • Page 18

    User’ s Guide for the Polycom Mobile Responder 2 - 8 Powering On the Mobile Responder After you have connected any additional equipment to the Mobile Responder, you can connect the power cable and then power on the Mobile Responder. The power consumption for the Mobile Res ponder is listed in the foll owing table: T o connect the pow er cable: 1.[...]

  • Page 19

    Setting Up and Using the Polycom Mobile Responder 2 - 9 Per forming Video Conferencing T asks Because the Mo bile Responder is based on Polycom’s VSX 8000 video conferencing system, you can use your Mobile Responder to perform virtually all of the video conferencing tasks that you can perform with a VSX 8000. For example, you can place and end vi[...]

  • Page 20

    User’ s Guide for the Polycom Mobile Responder 2 - 10 Restoring System Settings If you reset the VSX 8000 to the factory defaults and delete the system settings, follow these steps to restore the syst em settin gs for the M obile Respo nder: 1. Press and hold down the button on the remote control while powering on the Mobile Responder. Hold the b[...]

  • Page 21

    Setting Up and Using the Polycom Mobile Responder 2 - 11 5. Set these monitor settings: System > Admin Settings > Audio (page 4) Line Input (Red ) Visual Concert (if you connect a computer or laptop to the Audio In connector) or VCR (if you connect a VCR or DVD player to the Audio In connector) Level 5 Line Input (Wh ite ) Visual Concert (if [...]

  • Page 22

    User’ s Guide for the Polycom Mobile Responder 2 - 12[...]

  • Page 23

    3 - 1 3 T roubleshooting This chapter presents problems, likely causes, and corrective actions for the Mobile Responder. Problems are orga nized by category to help you troubleshoot them quickly. You can find additional troubl eshooting information in the Administrator’s Guide for the VSX Series , which is available on the VSX Series documentatio[...]

  • Page 24

    User’ s Guide for the Polycom Mobile Responder 3 - 2 Power Symptom Problem Corrective Actio n The system does not start or respond in any way . The Power button is off. 1. Press the Power button located inside the side panel to the on p osition. 2. W ait one to two min utes for the system to completely power on. The power cable is not connected. [...]

  • Page 25

    T roubleshooting 3 - 3 System Components Symptom Problem Corrective Action The screen is blue. Y ou connected an external P AL camera to the Camera 1 In connector , which deactivates the internal camera. Do one of the foll owing: • If you plan to use an external P AL camera all of the time, go to System > Admin Setting s > Cameras and set t[...]

  • Page 26

    User’ s Guide for the Polycom Mobile Responder 3 - 4 The people at the far site cannot hear you or you cannot hear them. The people at your site or at the far site are too far from the microphone. Move closer to the microphone or tu rn up the volume using the remote control. Also, if you are using an external microphone, check that the mi crophon[...]

  • Page 27

    T roubleshooting 3 - 5 Contacting T echnical Suppor t To contact Polycom Technical Support, go to www.polycom.com/support . You can enter information about your sy stem and ask a question or describe your problem. When contacting Technical Support, be sure you know the serial number of your system. The serial number is located on the inside of the [...]

  • Page 28

    User’ s Guide for the Polycom Mobile Responder 3 - 6[...]

  • Page 29

    Safety and Regulator y Notices - 1 Safety and Regulator y Notices Important Safeguards Read and understand the following instructions be fore using the system: • Close supervision i s necessary when the system is used by or near childre n. Do not leave unattend ed while in use. • Only use electrical extension co rds with a current rati ng at le[...]

  • Page 30

    User’ s Guide for the Polycom Mobile Responder Safety and Regulator y Notices - 2 License Restr ictions THE SOFTW ARE PROGRAMS CONT AI NED OR DESCRIBED HEREIN AR E CONFIDEN TIAL INFORMA TION AND PROPRIET ARY PRODUCTS OF POL Y COM, INC. OR ITS LICENSORS. Buyer shall not sublicense or otherwise distribute any of the Su bject Programs except to End [...]

  • Page 31

    Safety and Regulator y Notices Safety and Regulator y Notices - 3 EXCLUSIONS. POLYCOM WILL NOT BE LIABLE UNDER THIS LIMITED WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR RESULTS FROM: • FAILURE TO FOLLOW POLYCOM'S INSTALLATION, OPERATION, OR MAINTENANCE INSTRUCTIONS. [...]

  • Page 32

    User’ s Guide for the Polycom Mobile Responder Safety and Regulator y Notices - 4 Regulatory Notices Warning This is a Class A product. In a domestic environment, th is product may cause radio in terference in whi ch case the user may be required to take adequate measures. USA and Canadian Regulatory Notices FCC Notice Class A Digital Device or P[...]

  • Page 33

    Safety and Regulator y Notices Safety and Regulator y Notices - 5 The system can accept AC voltages between 98 and 250 V AC, 7A 50-60 Hz. FCC compliant telephone co rds and modular plugs are provi ded with this equipment. Th is equipment is designed to be connected to the telephone network or premises’ wiring using a compatible modular jack, whic[...]

  • Page 34

    User’ s Guide for the Polycom Mobile Responder Safety and Regulator y Notices - 6 Declaration of Conformity : Hereby , Polycom Ltd. declares that this Mobile Responde r is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Konformitetserklæring: Hermed erklærer Polycom Ltd., at indeståend e Mobi[...]

  • Page 35

    Safety and Regulator y Notices Safety and Regulator y Notices - 7 Special Safety Inst ructions Follow existing safety in structions and observe all safe guards as directed. Installation Instructions Installation must be performed in accordance with all relevant nati onal wiring rules. Plug Acts as Disconnect Device The socket outlet to which this a[...]

  • Page 36

    User’ s Guide for the Polycom Mobile Responder Safety and Regulator y Notices - 8[...]

  • Page 37

    Index – 1 Index A accessory storage compartment attaching remote tether to 2-3 location of 2-2 tips 2-9 adapter, S-video to RCA 1-2 , 3-3 Audio In connector 2-5 audio, troubleshooting 3-3 , 3-4 B back panel, removing 2-7 C cable LAN 1-2 power 1-2 VGA 1-2 camera connecting 2-6 location of 2-2 troubleshooting 3-3 components built-in 1-3 optional 1-[...]

  • Page 38

    User’ s Guide for the Polycom Mobile Responder Index – 2 microphone connecting 2-6 location of 2-2 troubleshooting 3-4 Mobile Responder attaching remote tether to 2-3 built-in components 1-3 connecting equipment to 2-4 contacting technical support 3-5 identifying syst em parts 2-2 introducti on 1-1 key features 1-3 physical attributes 1-3 power[...]

  • Page 39

    Index Index - 3 video, troubleshooting 3-3 VSX included features 1-4 performing video conferencing tasks 2-9 remote control 1-2 restoring system settings 2-10[...]