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Polycom IP 600 manual

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Table of contents for the manual

  • Page 1

    User Guide SoundP oint ® IP 600 f or SIP SoundPoint ® IP 600 f or SIP M e n u V o i c e M a i l D o N o t D i s t u r b H o l d D e l S e l F o r w a r d C o n f e r e n c e T r a n s f e r C a l l L i s t s S p e e d D i a l T i m e & D a t e R e d i a l 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q R S 9 W X Y Z 0 O P E R * # 2 A B C USER[...]

  • Page 2

    Contents Introduction ............................................... 1 Par ts List ................................................... 1 Installing SoundPoint ® IP 600 SIP .................. 2 Connecting Network and Power Source ............................. 2 Connecting the Handset and Optional Headset ................... 3 Attaching the Base ..[...]

  • Page 3

    V oiceMail and V oice and T ext Messaging ......................... 14 Distinctive Ringing / Call T reatment ................................. 15 Presence / Status / Buddy Lists........................................ 16 Instant Messaging .......................................................... 17 Multilingual Support (Localization) .............[...]

  • Page 4

    1 Thank you for choosing SoundPoint ® IP 600 SIP , a full-duplex, handsfree tele- phone running the industry standard Ses- sion Initiation Protocol (SIP). This unit provides b usiness telephony features and functions such as Multiple Call Appear - ances, Call Hold, T ransfer , and Confer- ence ov er an IP network. In this User Guide, you will n[...]

  • Page 5

    2 Installing SoundPoint ® IP 600 SIP This section provides basic installation instructions and information for obtaining the best performance with the SoundPoint IP ® 600 SIP telephone. If you require additional information or assistance with your new telephone, please contact your System Administrator . The SoundPoint ® IP 600 SIP User Guide in[...]

  • Page 6

    3 Connecting the Handset and Optional Headset Attaching the Base 1. Place all cords in the recessed area abov e the modular jacks as shown. (Optional) 1. Connect the short, straight end of the telephone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the telephone. 2. Connect the headset [...]

  • Page 7

    4 Features Line/Speed Dial Keys Use these keys to activate up to six lines or speed dials that can be assigned to your telephone. Speakerphone Microphone Mute Headset Feature Keys Access important features using these keys. Dial Pad These 12 keys provide the 10 digits, alphabetic, and special characters available in context sensitive applications. [...]

  • Page 8

    5 F eature K ey Description H o l d D e l S e l 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC Ho ld De l Se l Me nu Me ssag es D o No t D i st u r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D i r ec t o r i es S e r vi c e s C a l l L i s t s C o n fe r e n c e T r a ns f e r R e d ia l Allows for hand[...]

  • Page 9

    6 Using SoundPoint ® IP 600 SIP Placing a Call Using the Handset: 1. T o obtain dial tone, pick up the handset. 2. Dial the desired number . OR Dial by SIP URL/IP address † : • After obtaining dial tone, press Name • Enter URL or IP (press * for “. ” and # for “@”) • Press Send to complete the call. Using Handsfree Speak er phone M[...]

  • Page 10

    7 Ans wering a Call Using the Handset: P ick up the handset. Using Handsfree Speakerphone Mode: Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s M y S t a t u s R e d i a l M[...]

  • Page 11

    8 General Key Use T o navigate through menus and to enter data, these are useful tips: 1. Use H ol d D el S e l 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ R S 9 WX Y Z 0 OP E R * # 2 AB C Hol d Men u Mes sages D o No t Di st u r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D ir ec t o ri es S er vi c e s C on fe r e nc e T ra ns f e [...]

  • Page 12

    9 Ending a Call Press the line key or the EndCall soft k ey . OR Redial Press H o l d D e l S e l C o n f e r e n c e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s M y S t a t u s R e d i a l M en u M es s a ge s D o N o t [...]

  • Page 13

    10 Headset Memor y Mode As an option, the headset can be permanent- ly enabled to place and receiv e calls from any audio ke ys on the telephone - especially useful for regular headset users. T o do this: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S[...]

  • Page 14

    1 1 Call Lists A local list of calls missed, receiv ed, and placed is maintained by the telephone (up to 100 for each). Press H o ld D e l S e l C o nf e r e n ce 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC H o ld D e l S e l D i re c t o r ie s S e rv i c e s C a ll L i s ts B u dd y S t at u s M y S t a t u s R e di[...]

  • Page 15

    12 Speed Dial Pre-assigned numbers can be associated with line keys for rapid automated dialing. Speed Dial entries are consecutiv ely placed next to assigned line ke ys on the telephone. Example: T o assign Jane to a Speed Dial key: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P E[...]

  • Page 16

    13 Multiple Lines SoundPoint ® IP 600 SIP can support up to six lines, each associated with its own line k ey . Lines can be congured for local Directory Numbers (DNs), such as your main extension and priv ate or shared lines or for Speed Dial shortcuts for outbound dialing. T ypically , the top-most line ke y is reserved for the principle dire[...]

  • Page 17

    14 Shared Lines The telephone supports shared lines ** . A shared line is indicated by a different line icon. In the diagram, the rst line is priv ate and the second line is shared. If two telephones share a line, an incoming call to that number will cause both telephones to ring. The call can be answered on either telephone but not both. If a s[...]

  • Page 18

    15 * V oice Mail is an optional feature congur ed on the server and may not be supported on your par- ticular system. Contact your System Administr ator to nd out. † Scr een options may vary with served-based ap- plication. V oice Mail can be accessed with a single ke y press. Contact your System Administrator to congur e this option. 6.[...]

  • Page 19

    16 Presence / Status / Buddy Lists The telephone combines interactiv e message services and status monitoring to comple- ment a traditional messaging application such as email. Liv e interaction within a pool of telephones is possible by monitoring the “presence” of the parties in volv ed. Each telephone can “watch” the status of up to eigh[...]

  • Page 20

    17 Instant Messaging See V oicemail and V oice and T ext Messaging . Multilingual Suppor t (Localization) Many languages and call progress tones are supported by the telephone. T o change language: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S e l D [...]

  • Page 21

    18 No Dial-T one V erify power is correctly applied to the SoundPoint IP 600 SIP telephone: • Check that the display is illuminated. • Make sure the LAN cable is inserted properly at the rear of the telephone (try unplugging and re-inserting the cable). • If using inline powering, check that the switch is supplying power to the telephone (con[...]

  • Page 22

    19 No Response from F eature K ey Pr esses V erify telephone is in activ e state: • Make a call to the telephone to check for inbound call display and ring- ing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status for example. • Press H o ld D e l S e l 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ[...]

  • Page 23

    20 Modications In accordance with Part 15 of the FCC Rules, the user is cautioned that any chang- es or modications not expressly appro ved by Polycom, Inc. could void the user’ s authority to operate the equipment. Installation Instructions Installation must be performed in accor- dance with all relev ant national wiring rules. L ’Instal[...]

  • Page 24

    21 are replaced will become the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichev er is longer . Products returned to Polycom must be sent prepaid and packaged appropria[...]

  • Page 25

    22 LIMIT A TION OF LIABILITY . T O THE FULL EXTENT ALLO WED BY LA W , POL YCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY , WHETHER B ASED IN CONTRA CT OR TOR T (INCLUDING NEGLIGENCE), FOR INCIDENT AL, CONSEQUEN- TIAL, INDIRECT , SPECIAL, OR PUNITIVE D AMA GES OF ANY KIND, OR FOR LOSS OF REVENUE OR PR OFITS, LOSS OF BUSINESS, LOSS OF INFOR[...]

  • Page 26

    23 Permission is hereby granted, free of charge, to an y person obtaining a copy of this software and associated documenta- tion les (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy , modify , merge, publish, distribute, subli- cense, and/or sell copies of the Software, and t[...]

  • Page 27

    Polycom, Inc. 1565 Barber Lane Milpitas, CA 95035 ©2003 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. 1725-1 1619-001 Rev . B M e n u V o i c e M a i l D o N o [...]