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Polycom 7941 manual

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Table of contents for the manual

  • Page 1

    USER GUIDE V3.0[...]

  • Page 2

    www.telovations.com 2 TA BLE OF CONTENT S 1. C ISCO 7941 H ANDSET ............................................................................................................................................................................... 3 1.1 P LACIN G A C ALL ....................................................................................[...]

  • Page 3

    1. Cisco 7941 Handset The following chapter contains basic instructions on how to use a Cisco 7941 Handset. 1.1 Placing a Call Lift the handset and dial the number. For hands free speaker mode: press the SPEAKER button then dial the number. To dial a number from your Directories: For Missed Calls 1. Press the DIRECTORIES button. 2. Press the Select[...]

  • Page 4

    1.5 Three Way Conferencing 1. Place a call to the first party. 2. Press the Cnfrnc soft key to create a new call (the active call is placed on hold). 3. Dial the phone number of the second party. 4. When the second party answers, press the Cnfrnc soft key again to join all parties in the conference. 1.6 Transferring a Call 1. During a call, press t[...]

  • Page 5

    2. PolyCom 430 Handset The following chapter contains basic instructions on how to use a PolyCom Sound Point IP 430 Handset. 1.10 Handset Quick Reference 1.11 Placing a Call Lift the handset and dial the number. For hands free speaker mode: press then dial the number. To dial a number from your call logs, use the arrow keys to find a number from yo[...]

  • Page 6

    1.12 Receiving a Call www.telovations.com 6 Lift the hand OR Press set. for hands free speaker mode. 1.13 Hold During a call, press or the Hold soft key. o retrieve the call, press the Resume T soft key. 1.14 Mute During a call, press the LED on the phone lights up and a flashing microphone on the display er p indicates that the oth arty cannot hea[...]

  • Page 7

    www.telovations.com 7 1.19 Forwarding Calls: Turn ON 4. Press the Fwd soft key from the phone’s idle display. 5. Enter a number or URL to forward all future calls to. 6. Press the Enable soft key to confirm Call Forwarding. A moving arrow replaces the usual indicator for that line to confirm Call Forwarding enabled. 1.20 Forwarding Calls: Turn OF[...]

  • Page 8

    3. PolyCom 601 Handset The following chapter contains basic instructions on how to use a PolyCom Sound Point IP 601 Handset. 3.1. Handset Quick Reference 3.2. Placing a Call Lift the handset and dial the number. For hands free speaker mode: press and then dial the number. To dial a number from your call logs, use the arrow keys to find a number fro[...]

  • Page 9

    3.3. Receiving a Call Lift the handset, or press for hands free speaker mode. 3.4. Hold During a call, press or the Hold soft key. To retrieve the call, press the Resume soft key. 3.5. Mute During a call, press . The button lights up to indicate that the other party cannot hear you. To turn off Microphone mute, press again. 3.6. Three Way Conferenc[...]

  • Page 10

    3.9. Voice Mail Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the phone and optionally a visual notification on the display. To list en to voice messages: 9. Press 10. Your phone will ring your Voice Portal. 11. Enter your pass code, followed by the # key. 12. Follow voice prompts to listen to your [...]

  • Page 11

    4. Toolbar Telovations Telephony Toolbar is a desktop communicator that works with your telephone handset. Working through Microsoft applications like Outlook and Exchange, you can easily manage all of your everyday communications in one place. The followi ng chapter contains basic instructions on using your Telovations Toolbar. 4.1. Toolbar Quick [...]

  • Page 12

    4.2. Placing a Call using the Dial Number Box To place a call using the dialing box: 1. Highlight the Dial Number box. 2. Type in the number you wish to dial. 3. Press the Enter key. 4.3. Placing a Call from your Outlook Contacts 1. Open Outlook and click on the Contacts item in the Folder list. 2. Select the contact you wish to call from the conta[...]

  • Page 13

    4.5. Call Forwarding Always This option forwards all incoming calls to a s pecified phone number. A reminder ring can also be played to alert the user to the call-forwarding option being selected. The settings can be changed via the button. When this service is activated, the icon in the to olbar changes to . 4.6. Call Forwarding No Answer This opt[...]

  • Page 14

    4.7. Call Forwarding Busy This option forwards all incoming calls to a s pecified phone number when all the lines on the phone are in use. The settings can be changed via the button. When this service is activated, the icon in the toolbar changes to . 4.8. Do Not Disturb This feature allows all incoming calls to be forwarded to a voice messaging se[...]

  • Page 15

    www.telovations.com 15 4.10. CommPilot Express: None Selecting this option will not use any of Web Call Manager's profiles. Any other services that may be activated will be used to handle incoming calls. 4.11. CommPilot Express: Available in Office This profile provides the facility to indicate how calls are handled when the user is lo cated i[...]

  • Page 16

    4.13. CommPilot Express: Busy With this profile users can indicate how calls are to be handled when they are busy. Calls from selected numbers can be forwarded, calls can be sent to Voice Messaging, and an e- mail notification can be sent when a call is received. 4.14. CommPilot Express: Unavailable This profile enables users to specify how calls a[...]

  • Page 17

    4.15. Simultaneous Ringing This feature enables the Toolbar to alert other phones when incoming calls are received. The user has the option of disabling this service during calls. 4.16. Automatic Callback This feature allows a Toolbar user to monitor a bus y party in your group and automatically establish a call when the busy party is available. 4.[...]

  • Page 18

    Voice Management allows users to specify how voice messages are handled. Unified messaging allows voice messages to be captured and forwarded to a particular e-mail address. T he Phone Message Waiting Indicator is a visual reminder on the phone that a message has been recorded . Furthermore, e-mail notifications can be made of the recorded voice me[...]

  • Page 19

    The TeloPortal is a Web site you can use to make changes to your phone settings and account. Many of the features in the Teloportal can also be ch anged through your handset or Toolbar. If you became a customer before 9/1/2006, you will login to the Web Portal. If you became a customer after 9/1/2006, you will login to the Teloportal. The following[...]

  • Page 20

    Use this procedure to reset your Web access or voice portal password. Note: If you reset your password, you will need to update the new password in your Toolbar under the options secti on. 1. Log in using the instructions listed on the previous page. 2. Click Profile on the Options menu. 3. On the User – Profile Menu page, click Passwords . The U[...]

  • Page 21

    Use this procedure to redi rect your calls to another number . 1. On the User – Incoming Calls menu p age, click Call Forwarding Always . Th e User – Call Forwarding Always page appears. 2. For Call For warding Always, click “ On ”. 3. Type the n umber to forward your calls to in the Ca lls Forward to text box (dashes, p arentheses, or spac[...]

  • Page 22

    1. On the User- Incom ing Calls menu page, click Call Forwardin g Busy . The User – Call Forwarding Busy page appears. 2. Click “ On ” for Call Forwar ding Busy. 3. Type the n umber to forward your calls to in the Ca lls Forward to text box (dashes, p arentheses, or spaces are not necessary ) If this number is not one assigned to t he group, [...]

  • Page 23

    Use this procedure to redi rect your calls to another number after a pre-defined number of rings. 1. On the User – Incom ing Calls menu page, click Call Forwarding No Answer . The User – Call Forwarding No Answer page appear s. 2. For Call For warding No Answer, click “ On ”. 3. Type the n umber to forward your calls to in the Calls Forward[...]

  • Page 24

    You use this page to disp lay the functions you can per form by dialing a prefix , followed by an assigned two- digit code on your handse t. However, if this feature has not been assign ed to you, you see this messag e: You do not currently hav e any services which require F eature Acce ss Codes. To perform the functions listed in the Feature Acces[...]

  • Page 25

    Telovations Contact Information: Customer Service and Technical Su pport: support@telovations.com 813.774.4370 - O ption 1 Billing Department: billing@telovations.com 813.774.4370 - O ption 3 6.1. Telovations E-mail 1. Launch Microsoft Internet Explorer (version 5.0 or higher). 2. Enter the Telovations Web address: www.telovations.com . 3. Click on[...]

  • Page 26

    2. Enter the Telovations Web address: www.telovations.com . 3. Click on the Login tab. 4. Click on the Billing link. 5. Fill in your User ID and Password. 6. Press Log in. www.telovations.com 26[...]