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Plustek 820 manual

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Table of contents for the manual

  • Page 1

     Installation  Usage & Maintenance  Troubleshooting[...]

  • Page 2

    All trademarks and brand names mentioned in th is publication are property of their respective owners. © 2004. All rights are reserved. No portion of this document may be reproduced without permission. The screen shots in this guide were made with Windows 2000. If you are using Windows 98, Me or XP, your screens will look somewhat different but fu[...]

  • Page 3

    Table of Contents I NTRODUCTION ....................................................................................................1 How to Use This Guide ............................................................................................... 1 Conventions of This Guide ......................................................................[...]

  • Page 4

    Introduction Welcome to the world of Plustek scanners – the ultimate in computer imaging. Your new scanner will improve the professi onalism of your day-to-day computing tasks by allowing you to input images and electr onic text into your computer system. Like all of our products, your new scanner is thoroughly tested and backed by our reputation[...]

  • Page 5

    Chapter II describes how to use, maintain and clean your scanner. Appendix A contains technical support information that can help you solve simple problems. Before calling for help, please read through Appendix A: Troubleshooting. Appendix B contains the Specifications of the scanner you purchased. Appendix C contains our limited warranty agreement[...]

  • Page 6

     Video card that supports 16-bit color or greater Box Contents 2 1. Scanner 2. USB Cable 3. Quick Guide (Scanner) 4. Setup / Application CD-ROM 5. Calibration Sheet 6. Cleaning paper 7. Travel Pouch The Scanner’s Features 2 Save the box and packing materials in case you need to tr ansport this scanner in the future. 3[...]

  • Page 7

    1. USB port : It connects the scanner to a USB port on your computer by the included USB cable. 2. Page feed slot : Feed the document into the scanner from this direction. You can feel the document being grabbed by the scanner. 3. Alignment arrow : Always align the edges of your documents to this arrow sign. 4. SCAN button : Press this button to st[...]

  • Page 8

    Chapter I. Installing the Scanner Before installing your scanner, please verify that you have all of the proper components. A list of the package contents is provided in the Box Contents section of this guide. Software Installation Requirements Your scanner comes with the image-editing software, BCR software, the scanner’s driver, and the Smart T[...]

  • Page 9

    Installing and Setting up the Scanner Please follow the step-by-step procedures described below to install the Plustek scanner. S S t t e e p p 1 1 . . C C o o n n n n e e c c t t i i n n g g t t h h e e S S c c a a n n n n e e r r t t o o Y Y o o u u r r C C o o m m p p u u t t e e r r 1. Plug the square end of the included USB cable to the USB po[...]

  • Page 10

    2. For Windows 98 & 2000 a. Click on the [Next] button when the “Add New Hardware Wizard” window is displayed. b. Select “Search For The Best Driver For Your Device [Recommended]” and click on the [Next] button. c. The next window will ask you where to search to find the drive. Select [CD- ROM drive], and deselect [Floppy disk drives] i[...]

  • Page 11

    calibration. 8. Insert the special calibration sheet, included with the scanner, face up into the page feed of the scanner. 9. Follow the on-screen instructions to complete the scanner calibration. Note: The buttons on the scanner are designed to work with bundled software. To make those buttons work properly, you need to install NewSoft Presto! Im[...]

  • Page 12

    Attention If the test failed in any way, please refer to “ A ppendix A: Troubleshooting” section of this manual and follow the instructions therein. Software Setup Troubleshooting Carefully review the steps outlined in this guide and the Quick Guide that accompanied your scanner. If you are still having problems, please check that:  You have[...]

  • Page 13

    4. Start installing your Windows XP upgrade software by following Microsoft’s related procedures. 5. When the Windows XP upgrade is done, re-install the scanner’s hardware and software. Refer to the scanner setup quick guide for details. 10[...]

  • Page 14

    Chapter II. Usage and Maintenance Operating the Scanner Your scanner accepts documents as small as business cards and as large as 4”x6” photographs. However, some software programs have limitations as to the information they can handle. The capacity of the computer’s memory and free space on your hard drive can also limit the physica l size o[...]

  • Page 15

    Using the Scanner Buttons Your scanner is equipped with two function buttons designed to make your scanning experience more convenient and efficient. With simply one touch of the button, you can scan to Presto! ImageFolio or Cardiris program. 1. SCAN Button 2. BCR Button Attention To use the buttons, ensure you have installed the relevant software [...]

  • Page 16

    1. Click on the Smart Touch icon located on the Windows system tray. From the menu that pops up, point to [SCAN Button Link] and then click [Continuous Scan]. 2. Insert the document or image face up into the scanner. Align the paper to the arrow sign on the left of the scanner. 3. Press the SCAN button on the scanner. The scanning starts immediatel[...]

  • Page 17

    Attention Changes you make in the Smart Touch window are automatically saved every time you click Close to close the Smart Touch window. 3. Insert the document or image face up into the scanner. Align the paper to the arrow sign on the left of the scanner. 4. Press the SCAN button on the scanner. The scanning starts immediately. 5. When the scan co[...]

  • Page 18

    Continuous scans by the same settings: If you have more than one business card with similar card style to scan (for example, those business cards are from t he same country), you can follow the steps below: 1. Click on the Smart Touch icon located on the Windows system tray. From the menu that pops up, point to [BCR Button Link] and then click [Con[...]

  • Page 19

    2. To change the scanning settings, click on the Smart Touch icon again, and then click [Properties] from the menu that pops up. Make desired adjustments within the Smart Touch Setting window that opens and then click [Close] button. Attention Changes you make in the Smart Touch window are automatically saved every time you click Close to close the[...]

  • Page 20

    Scanner Connection The first step to take when troubleshooting connection problems with your scanner is to check all physical connections. The Smart Touch icon , located on the Windows system tray, indicates if the scanner software is properly launched and the scanner and computer are communicating with each other. Appearance Status The Smart Touch[...]

  • Page 21

     Click on the Smart Touch icon located on the Windows system tray. Uncheck [Enable Warning] from the menu that pops up. Click the [No] button in the message box that appears. Attention If you would like to be prompted with this message again, you may click on the Smart Touch icon and check [Enable Warning] from the menu that pops up. Click the [[...]

  • Page 22

    C C l l e e a a n n i i n n g g t t h h e e S S c c a a n n n n e e r r When you use this scanner for the very first time after installation, you are suggested to clean the scanner before use. If unusual dots or lines are found in your scanned image, it is very likely that dust particles or other foreign objects have been brought inside the scanner[...]

  • Page 23

     Do not attempt to disassemble the scanner. There is danger of an electrical shock and opening your scanner will void your warranty.  Do not subject the scanner to excessive vibration. It may damage the internal components.  Do not insert any document into the scanner with small objects such as paper clips, pins, staples or any other faste[...]

  • Page 24

    Appendix A: Troubleshooting Scanning Problems Most problems are easily solved, and some of the most common questions and their recommended solutions are listed below. Symptom: After following the installation instructions, my computer cannot find the scanner. Cause 1: Your software may have not been successfully installed. Solution 1: Please insert[...]

  • Page 25

    Cause 2: You are scanning at a high resolution (DPI). Solution 2: Reduce the resolution. Symptom: The scanner is not in the list of supported scanners in other commercial software. Solution: Select TWAIN as the scanner. Symptom: Unable to scan from other software other than the one that came with the scanner. Solution: Enter the Scanner Setup withi[...]

  • Page 26

    Cause2: The printer brightness setting is not set properly. Solution 2: Adjust the brightness in the printer. Some printers allow you to change the brightness settings. Please consult your printer documentation. Symptom: The scanned image takes too long to be sent with an email message. Cause1: The image was scanned at a high resolution or is physi[...]

  • Page 27

    Solution 3: Make sure that the AC adapter is connected to an outlet. If the scanner is connected to a Surge Protector, make sure that the Surge Protector is turned on. Symptom: The document or photo has been inserted into the scanner but is not fed through the scanner. Cause 1: The document or photo was not correctly inserted into the scanner. Solu[...]

  • Page 28

    Consult your Word Processor documentation for more information on how to import images. Symptom: How do I send a scanned image using my email program? Solution: Save your scanned image in a format that is supported by your email program (JPG, GIF or PNG are recommended). Once your picture is saved, consult the documentation of your email program on[...]

  • Page 29

    Appendix B: Specifications 5 Plustek OptiCard 820 Physical dimensions 174.5mm x 60.5mm x 38.5 mm Weight 194g Operating Temperature 10 ° C to 40 ° C (50 ° F to 104 ° F) Scan Area Maximum 105 mm x 148 mm (4.13” x 5.83”) Minimum 33mm x 43 mm Scan Method Single –Pass Scan Modes Color: Input 48-it; Output 24/48-bit Grayscale: Input 16-bit; Out[...]

  • Page 30

    Appendix C: Customer Service and Warranty If you encounter problems with your scanner, please review the installation instructions and troubleshooting suggestions contained in this guide. For further assistance call our customer support phone number listed on the last page of this guide. One of our representativ es will be happy to assist you from [...]

  • Page 31

    This Limited Warranty service does not provide for carry-in exchange when the problem results from accident, disaster, vandalism, misuse, abuse, unsuitable environment, programme modification, another machine or non-vendor modification for this product. If this product is an optional feature, this Limited Warranty applies only when the feature is u[...]

  • Page 32

     Increase the separation between the equipment and receiver.  Connect the equipment to an outlet on a circuit different from that which the receiver is connected.  Shielded interconnect cables and shielded power cord which are supplied with this equipment must be employed with this equipment to ensure compliance with the pertinent RF emiss[...]

  • Page 33

    Contacting Plustek E E u u r r o o p p e e Plustek Technology GmbH Gutenbergring 38, 22848 Norderstedt, Germany Tel.: +49 (0) 40 523 03 130 Fax: +49 (0) 40 523 03 500 E-mail: support@plustek.de Website: www.plustek.de Worldwide except Europe Plustek Inc. 13F-1,No.3 (Building F), Yuan Qu St., Taipei, Taiwan. Tel: +886-2-2655 7866 Fax: +886-2-2655 78[...]