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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Plantronics WG101/B, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Plantronics WG101/B one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Plantronics WG101/B. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Plantronics WG101/B should contain:
- informations concerning technical data of Plantronics WG101/B
- name of the manufacturer and a year of construction of the Plantronics WG101/B item
- rules of operation, control and maintenance of the Plantronics WG101/B item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Plantronics WG101/B alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Plantronics WG101/B, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Plantronics service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Plantronics WG101/B.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Plantronics WG101/B item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Savi ™ Go Wir eless headset system WG101/B User Guide[...]
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Plantronics Savi User Guide W elcome Congratulations on purchasing your new Plantr onics product. This user guide contains instructions for setting up and using your Savi Go WG101/B (BUA-200 USB adapter + WH100/B headset) wireless headset system. Please refer to the separate safety instructions for important pr oduct safety information prior to ins[...]
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Contents Plantronics Savi User Guide 1 Package contents and features ................................... 4 1.1 USB adapter ............................................................ 4 1.2 Headset ................................................................... 4 2 Set-up .........................................................................[...]
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Plantronics Savi User Guide 4 1.2 Savi Go WH100/B headset 1.1 Savi Go USB adapter , charger and CD USB adapter 1 Package contents and featur es Headband Headset with pre-installed ear loop Extra ear tab Foam ear cushions USB charging cable Base power supply Charger base CD includes: • PerSono ® Suite Software • Complete User Guide[...]
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Plantronics Savi User Guide 5 Savi Go USB adapter features Savi Go WH100/B headset features Pairing button Indicator light Ear loop Indicator light Microphone Call control button (also contr ols power , volume and mute functions) Ear tab[...]
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Plantronics Savi User Guide 6 2.2 Connecting power supply to charger base 1 Connect the base power supply into the power jack on the charger base. 2 Connect the power supply to the outlet. The power indicator light will be solid green . 2 Set-up 2.1 Connecting USB adapter to PC 1 Insert the USB adapter into the USB port on the PC . The indicator li[...]
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Plantronics Savi User Guide 7 2.4 Docking and charging headset 1 Gently push the headset into the charging cradle. The indicator light on the headset will be solid red to indicate that the headset battery is charging. 2 Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours. CHARGING TIME 20 min ..................... Mi[...]
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Plantronics Savi User Guide 8 Powering headset on/off The headset will be ready to use once it has been charged in the charger base as described in Section 2.4 Docking and charging the headse t. T o power the headset on, press the call control button in for four seconds. The indicator light will remain solid blue for two seconds to confirm that th[...]
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Plantronics Savi User Guide 9 Muting a headset during a call T o mute a call, press and hold the call control button down (in the volume down position) for two seconds. Y ou will hear a low-high tone pair indicating the mute is activated. T o unmute a call, push and hold the call control button down (in the volume down position) for two seconds. Y [...]
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Plantronics Savi User Guide 10 Out of range warning If you are on a call, you will hear the audio degrade as you move out of range. If you stay out of range, active calls will be suspended. Calls will be re-established when you walk back into range. Low battery warning A repeating high/low tone pair every 10 seconds indicates the battery is low . Y[...]
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Plantronics Savi User Guide 11 5 Using your headset with your Bluetooth ® mobile phone Pairing your headset to your Bluetooth mobile phone 1 T ur n on your mobile phone and enable Bluetooth. For most phones, select Settings>T ools>Connections> Bluetooth>On. See your phone’ s user guide for more information. 2 If the headset is powere[...]
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Plantronics Savi User Guide 12 6 PerSono Suite softwar e It is highly recommended that you install the PerSono Suite software. Though your Savi Go system will operate without the software running, it will limit the system’ s capabilities. PerSono Suite software allows you to do the following with your Savi Go system: • Answer/end calls fr om th[...]
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Plantronics Savi User Guide 13 Audio Bandwidth The system will support both narrowband and wideband audio fr om the PC. Wideband audio delivers heightened speech clarity and life-like fidelity . However , wideband audio consumes more battery power and has mor e stringent access criteria, which reduces the number of systems that can be deployed in [...]
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Plantronics Savi User Guide 14 PC panel screen • Choose whether you want PerSono Suite software to launch when you log in to Windows. • See a list of supported softphones running on your PC. • See which Plantronics device is attached to your PC and working with PerSono Suite software. • Customise how you want the PerSono Suite software to m[...]
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Plantronics Savi User Guide 15 My headset doesn’t work with Microsoft Office Communicator . Make sure your headset is charged. Make sure your headset is on and connected. Press the call contr ol button on your headset. Fine-tune the listening volume with the call control button. If the volume is still too low , adjust the listening volume on the[...]
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Plantronics Savi User Guide 16 My headset does not work with my phone. Ensure that the headset is fully charged. Make sure the headset is pair ed with the Bluetooth phone you are trying to use. See “ Pairing your headset to your Bluetooth mobile phone ” on page 11. My phone did not locate the headset. T ur n both your phone and headset off and [...]
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Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States www .plantronics.com For product support, contact us at www .plantronics.com/support. © 2009 Plantronics, Inc. All rights r eserved. Plantronics, the logo design, PerSono, Savi and Sound Innovation ar e trademarks or register ed trademarks of Plantronics, Inc. Micr osoft, W in[...]