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Pitney Bowes K700. K7M0 manual

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Table of contents for the manual

  • Page 1

    Install Guide US English V ersion Digital Postage Meter with[...]

  • Page 2

    Digi tal Post age Mete r Oper atin g Gu ide Lock Class Funds Menu *#_ GHI PQRS Back ABC JKL TUV Space DEF MNO WXYZ Shift . Review no yes Enter Power Cord mailstation 2 Ink Cartridge Reorder #797 - M Sample Pack of T ape Sheets Reorder #612-9 USB Cable Phone Cord Install Guide mailstation Ink Cartridge Reorder #797 - 0 Network Cable Meter Scale OR C[...]

  • Page 3

    If network access is available for your meter , you can: If you do not have network access for your meter , go to page 17 “Alternative Method: Using an Analog Phone Line” Read This First T o take advantage of the web-based capabilities of your meter with pbWebConnect™, your meter must be connected to your network. www .pb.com/support/new/K7 ?[...]

  • Page 4

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  • Page 5

    1 Installation Part 1 - Set Up Communication Device 1 Preparing for Installation T o install your meter using the Internet, you will need the following: •  Tw o power outlets •  An Internet source, such as a router , hub or network wall jack. Note: DO NOT use a port in a computer to connect to your network. Access to a computer duri[...]

  • Page 6

    2 Installation Part 1 - Set Up Communication Device 2 3 Locate the Communication Device and Network Cable ( ) Connect the Communication Device to your Internet source Be sure to connect to an active network port. Note: If you are not certain where to connect, or whether your network requires special settings, consult your IT specialist. The Communi[...]

  • Page 7

    T roubleshooting 1 Communication Device may not be communicating to an active network port. T ry the following: •  Be sure the Network Cable ( ) is properly connected at both ends. •  T ryotherports(for10secondseach)untilyoundonethatisactive (LED changes from solid orange to green ). Do n[...]

  • Page 8

    4 Installation Part 1 - Set Up Communication Device When power is applied, the meter will display its startup screens and you will hear the meter ’s printer initialize. 6 7 Connect the meter to the Communication Device with the USB Cable ( ) Connect the meter to a power outlet USB Cable Power Cord[...]

  • Page 9

    Installation Part 1 - Set Up Communication Device 8 ConrmConnection DO NOT press Enter on the meter yet. For wireless connection and meter setup go to Step 9 on page 7. About 10 seconds after the meter completes its startup routine, it displays the message: Also, the right LED changes from blinking orange to blinking green only . If the right[...]

  • Page 10

    6 Special Network Settings This section is needed only if your network requires special settings to operate properly , such as static IPs and proxy server IDs, the settings will need to be added to the Communication Device. Consult your IT specialist to determine if this is necessary . T o enter special settings a. Disconnect power ( ) from the met[...]

  • Page 11

    7 Installation Part 2 - Set Up Meter 9 Wireless Connection (Optional) T o set up wireless capability , go to: www .pb.com/support/LAN Scroll down to select the link Wireless Setup Instructions . Once your meter is connected to the internet wirelessly , begin meter installation on Step 10 below . 10 Meter Installation There are two options for insta[...]

  • Page 12

    8 Installation Part 2 - Set Up Meter 11 Install scale Position the scale on top of the meter as shown. Connect the scale cable to the scale connector on the back of the meter at the scale icon. T ighten the screws to ensure a secure connection. Lock Class Funds Menu *#_ GHI PQRS Back ABC JKL TUV Space DEF MNO WXYZ Shift . Review no yes Enter[...]

  • Page 13

    Installation Part 2 - Set Up Meter 12 Install Ink Cartridge 9 A 1. Press the Enter key on the control panel. 2. Lift the cover . NOTE: If the carriage is not visible close the cover and press Enter . 3. Press unlock symbol to open cartridge cover . Add ink cartridge. Continue-Press Enter 4. Remove and discard the yellow insert.[...]

  • Page 14

    10 Installation Part 2 - Set Up Meter 12 Install Ink Cartridge (continued) Remove new cartridge from plastic bag. B Remove silver foil strip from bottom of ink cartridge. C D Install new cartridge into machine. FRONT DEVANT FRONT DEVANT FRONT DEVANT FRONT DEVANT Press ink cartridge cover near the front edge to lock the cartridge in place. E Close C[...]

  • Page 15

    11 Installation Part 2 - Set Up Meter 13 Create a T est Print When prompted, insert a spare envelope or a tape sheet for a test print. A TTENTION T o print correctly , insert tape or envelope against the rear and side walls. The system will detect the envelope and automatically begin printing. Lock Class Funds Menu *#_ GHI PQRS Back ABC JKL TUV Spa[...]

  • Page 16

    Installation Part 2 - Set Up Meter 14 Checking Y our Account Balance and Adding Postage to Y our System 12 When your meter has successfully connected to the Pitney Bowes Data Center , your account balances will display . Prepaid Account Credit Send money to PB Prepaid Account Prepaid Account Digital Postage Meter dials into PB Funds transferred to [...]

  • Page 17

    Installation Part 2 - Set Up Meter 15 16 Updating Y our Software Congratulations! Y our meter is operational 13 After loading postage into your system, the meter will automatically download any relevant updates. Y ou will see the screen displaying the status of the update. Complete 53 % 2of5 remaining 4 : 21 min Y our system is now ready to use. Al[...]

  • Page 18

    [...]

  • Page 19

    15 Contact List If Y ou Need Assistance • Product Name: mailstation™ or mailstation 2™ or Communication Device with pbWebConnect • For Setup or Getting Started questions go to: www .pb.com/support /LAN or call 1-800-522-0020 • For Product support go to: www .pb.com/support/mailstation2-pbwc or www .pb.com/support/mailstation-pbwc[...]

  • Page 20

    [...]

  • Page 21

    17 Alternative Method: Using Analog Phone Line Connect the phone cord to the meter and the other end to an analog phone line. The following are usually analog lines: •Faxlines •Linesusedbymodemsorcreditcardreaders •Residentialphonelines IfyouareusingaDSLlineyoushoulduseaD[...]

  • Page 22

    18 Alternative Method: Using Analog Phone Line 2 Install scale Position the scale on top of the meter as shown. Connect the scale cable to the scale connector on the back of the meter at the scale icon. T ighten the screws to ensure a secure connection. Plug the power cord into the unit as shown and into a convenient outlet that is not controlled b[...]

  • Page 23

    19 Alternative Method: Using Analog Phone Line 3 Connect Power (continued) 4 Install Ink Cartridge A 1. Press the Enter key on the control panel. 2. Lift the cover . NOTE: If the carriage is not visible close the cover and press Enter . 3. Press unlock symbol to open cartridge cover . 2. Press no on the control panel. 3. Press Enter . Do you have I[...]

  • Page 24

    20 Alternative Method: Using Analog Phone Line Remove new cartridge from plastic bag. B Remove silver foil strip from bottom of ink cartridge. C D Install new cartridge into machine. 4 Install Ink Cartridge (continued) 4. Remove and discard the yellow insert. FRONT DEVANT[...]

  • Page 25

    Alternative Method: Using Analog Phone Line 21 5 Create a T est Print When prompted, insert a spare envelope or a tape sheet for a test print. A TTENTION T o print correctly , insert tape or envelope against the rear and side walls. The system will detect the envelope and automatically begin printing. Lock Class Funds Menu *#_ GHI PQRS Back ABC JKL[...]

  • Page 26

    Alternative Method: Using Analog Phone Line 22 5 Create a T est Print Good test print - no missing inside lines Poor test print - missing inside lines NOTE: The test print will appear in red ink. If the test print is poor , press no to perform additional printer maintenance and print another test image. If the test print is good, press yes . 6 Conn[...]

  • Page 27

    23 Alternative Method: Using Analog Phone Line Connect the Communication Device to your Internet source 7 Checking Y our Account Balance and Adding Postage to Y our System When your meter has successfully connected to the Pitney Bowes Data Center , your account balances will display . Prepaid Account Credit Send money to PB Prepaid Account Prepaid [...]

  • Page 28

    24 Alternative Method: Using Analog Phone Line 9 Congratulations! Y our meter is Operational Y our system is now ready to use. Also use the Quick Reference Guide under your meter for How T o’s on: • Printing Postage • Locking the meter • Replacing Ink Cartridge • Using Ads / Messages • Changing the Display Contrast •[...]

  • Page 29

    25 Alternative Method: Using Analog Phone Line T roubleshooting No Dial T one - Check that you are using an analog line such as a) most fax machine lines b) lines used by computer modem or credit card reader c) residential phone lines  Checkthatyouhaveenteredadialingprexifyourphone system needs a code to reach an[...]

  • Page 30

    26 If Y ou Need Assistance • Product Name: mailstation™ or mailstation 2™ or Communication Device with pbWebConnect • For Setup or Getting Started questions, call 1-800-522-0020 • For Product support go to: http://support.pb.com/K700 or http://support.pb.com/K7M0 • T o order Pitney Bowes supplies and accessories, call 1-800-243[...]

  • Page 31

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  • Page 32

    1 Elmcroft Road Stamford, Connecticut 06926-0700 www .pitneybowes.com For Service or Supplies Support Web Site: http://support.pb.com/K700 http://support.pb.com/K7M0 Product Customer Support: 1(800) 522-0020 Product Name: mailstation™ / mailstation 2™ / Communication Device with pbWebConnect Model Number: K700 / K7M0 A W31214 Rev . F 09/21 © 2[...]