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Pitney Bowes DI200 manual

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Table of contents for the manual

  • Page 1

    r ating Guide Operating Guide Inserting System 00 Front/Back Covers 6/16/03, 4:32 PM 3[...]

  • Page 2

    SV40189-OG Re vision B June 2003 ©2003 Pitne y Bow es Inc. All rights reser v ed. This book may not be reproduced in whole or in part in any f ashion or stored in a retriev al system of any type or transmitted by an y means, electronically or mechanically , without the express , wr itten permission of Pitney Bowes . We ha ve made e ver y reasonabl[...]

  • Page 3

    1 OfficeRight™ DI200 Operator ’ s Guide Contents 1. Introduction Impor tant Saf ety Inf or mation ...................................................... 2 About Y our Machine .................................................................... 3 Machine Configurations .............................................................. 3 Machine Cont[...]

  • Page 4

    2 OfficeRight™ DI200 Operator ’ s Guide Safety • Please read all the instructions in this manual bef ore you attempt to operate y our OfficeRight ™ DI200. Sav e all instr uctions f or future use. W ARNING! Alwa ys use the power cord supplied with your machine and plug it into a properly grounded wall outlet that's located near the mach[...]

  • Page 5

    3 OfficeRight™ DI200 Operator ’ s Guide Y our ne w OfficeRight ™ DI200 is a compact f olding and inser ting machine designed to speed the process of mail creation. It has a minimal number of user adjustments and an intuitiv e, easy-to-use control panel. This greatly simplifies machine operation and will enhance the productivity of your mailin[...]

  • Page 6

    4 OfficeRight™ DI200 Operator ’ s Guide 1 2 3 4 5 6 7 12 11 10 9 8 1. Insert Cover E Release Button (Blue Button Marked E) Press this button to release the insert cover if a jam occurs in this area of the machine. The displa y prompts you if y ou need to open this cov er to remov e jammed material. 2. Insert Feeder (Not on All Models) Use this [...]

  • Page 7

    5 OfficeRight™ DI200 Operator ’ s Guide 5. Moistener T ank This tank contains E-Z Seal ® solution or water to moisten and seal env elope flaps. It slides out to the right for refilling and has an ov al lev el indicator window at the front so y ou can easily check fluid le v el. 6. Lifting Handles (One Each Side) Alwa ys lift the OfficeRight ?[...]

  • Page 8

    6 OfficeRight™ DI200 Operator ’ s Guide Feeder A1 Menu / Enter no yes Feeder A2 2nd Page Seal No Seal T rial Piece Stop Start Envelope Fdr B Insert Fdr C Fold Only 1. Display Shows the current status of y our OfficeRight ™ DI200 and displa ys prompts or error messages which help you in oper ating the machine. 2. Menu/Enter Press this button t[...]

  • Page 9

    7 OfficeRight™ DI200 Operator ’ s Guide 4. Selection Buttons and Indicator Lights Press these buttons to step through the f eeders and options that are av ailab le on your machine . Depending on your model configur ation, some indicator lights and associated feeders ma y be inoperable . If y our model doesn ’ t hav e a second sheet feeder , f[...]

  • Page 10

    8 OfficeRight™ DI200 Operator ’ s Guide This chapter e xplains how to connect and load the machine . Once you understand the subjects co vered in this chapter , you can quic kly set up and use the machine f or a variety of jobs as e xplained later in Chapter 3, Running Jobs . IMPOR T ANT: Bef ore running a job , make sure y our mater ial meets [...]

  • Page 11

    9 OfficeRight™ DI200 Operator ’ s Guide Refill the moistener when the fluid gets low . Check fluid le v el through the ov al vie wing window (figure, belo w r ight). Slide the moistener out to the right. IMPORT ANT : Ne ver open the moistener while the machine is processing material. Carefully fill the moistener with E-Z Seal ® solution or wat[...]

  • Page 12

    10 OfficeRight™ DI200 Operator ’ s Guide Sheet F eeder A1 is common to all models and is located immediately below the Manual F eeder M. Sheet Feeder A2 is an option on all models . It allows the machine to insert a second folded sheet into an en v elope. Both f eeders are used for sheets that require f olding bef ore inser ting. Load both f ee[...]

  • Page 13

    11 OfficeRight ™ DI200 Operator ’ s Guide Always fan (aerate) envelopes before you load them. This pre vents them from sticking together . Then tap the stack of envelopes onto a firm surface to align the edges. IMPORT ANT : Load envelopes right way up and f acing you. This means that the envelope flap is on the back of the env elope and at the [...]

  • Page 14

    12 OfficeRight ™ DI200 Operator ’ s Guide Insert Feeder C is only available on certain machine configurations. Use this feeder to add additional inserts to your envelope that do not require folding by the machine. Feeder C is especially suited to feeding pre-folded or thicker inserts such as business reply envelopes (BREs), response cards and s[...]

  • Page 15

    13 OfficeRight ™ DI200 Operator ’ s Guide Chapter 1 explained the main features of the machine and how to use the control panel. Chapter 2 described how to turn the machine ON and load the feeders and moistener unit. This chapter assumes you understand the content of the previous chapters. It includes illustrations that identify the v arious jo[...]

  • Page 16

    14 OfficeRight ™ DI200 Operator ’ s Guide MODELS with an OPTIONAL SECOND SHEET FEEDER A2 JOB 5 Page 20 JOB 6 Page 21 MODELS with an INSERT FEEDER C and SECOND SHEET FEEDER A2 JOB 9 Page 24 JOB 10 Page 26 env elope 2 folded sheets env elope 2 folded sheets (collated) JOB 7 Page 22 JOB 8 Page 23 2 folded sheets no env elope (f old only) 2 folded [...]

  • Page 17

    15 OfficeRight ™ DI200 Operator ’ s Guide Model Required: Any OfficeRight ™ DI200 Notes: If your machine has the optional 2nd sheet feeder A2, y ou can use it instead of A1, as long as you load and select it as described in steps 1 and 3 below . Step Action Tips More Details… 1 Make sure paper size Choose 11 ” or 14 ” Page 30 setting is[...]

  • Page 18

    16 OfficeRight ™ DI200 Operator ’ s Guide Job 2 One Folded Sheet, No En velope (Fold Onl y) Model Required: Any OfficeRight ™ DI200 Notes: If your machine has the optional 2nd sheet feeder A2, y ou can use it instead of Feeder A1, as long as you load and select it as described in steps 1 and 3 below . Step Action Tips More Details… 1 Make s[...]

  • Page 19

    17 OfficeRight ™ DI200 Operator ’ s Guide Model Required: OfficeRight ™ DI200 must hav e an Inser t F eeder C Notes: Inserts are pre-folded sheets or unfolded items such as business reply envelopes, response cards and similar items. If your machine has the optional 2nd sheet f eeder A2, you can use it instead of F eeder A1, as long as you loa[...]

  • Page 20

    18 OfficeRight ™ DI200 Operator ’ s Guide Job 3 Step Action Tips More Details… 8 Press T rial Piece T r ial piece will not Page 6, 7 button and check seal — this is normal trial piece 9 Press Start button Stop button will stop Page 6, 7 to run job machine at end of cycle Problems? See Error Messages, page 33, and T roub leshooting , page 37[...]

  • Page 21

    19 OfficeRight ™ DI200 Operator ’ s Guide One Inser t into an En velope Model Required: Y our OfficeRight ™ DI200 must hav e an Inser t F eeder C. Notes: Inserts are pre-folded sheets or unfolded items such as business reply envelopes, response cards and similar materials. Step Action Tips For More Details … 1 Load envelopes Load right way [...]

  • Page 22

    20 OfficeRight ™ DI200 Operator ’ s Guide Model Required: Y our OfficeRight ™ DI200 must hav e the optional Sheet Feeder A2. Notes: Run the address-bearing document from Sheet F eeder A2 and a second sheet that needs f olding from Sheet F eeder A1. Step Action Tips For More Details … 1 Make sure paper size Choose 11 ” or 14 ” Page 30 se[...]

  • Page 23

    21 OfficeRight ™ DI200 Operator ’ s Guide Model Required: Y our OfficeRight ™ DI200 must hav e the optional Sheet Feeder A2. Notes: This job uses the second sheet feeder A2 in 2nd Page mode to feed two-sheet, collated sets. Load sheets into the feeder in their collated sequence: page one, page two, page one, page two and so on. Step Action Ti[...]

  • Page 24

    22 OfficeRight ™ DI200 Operator ’ s Guide Job 7 Model Required: Y our OfficeRight ™ DI200 must hav e an optional Sheet Feeder A2. Notes: Run the address-bearing document from Sheet F eeder A2 and a second sheet that needs f olding from Sheet F eeder A1. Step Action Tips For More Details … 1 Make sure paper size Choose 11 ” or 14 ” Page [...]

  • Page 25

    23 OfficeRight ™ DI200 Operator ’ s Guide Model Required: Y our OfficeRight ™ DI200 must hav e an optional Sheet Feeder A2. Notes: This job uses the second sheet feeder A2 in 2nd Page mode to feed two-sheet collated sets. Load sheets into the feeder in collated sequence: first page, second page, first page, second page and so on. Step Action [...]

  • Page 26

    24 OfficeRight ™ DI200 Operator ’ s Guide Model Required: Y our OfficeRight ™ DI200 must hav e the optional Sheet Feeder A2 and an Insert F eeder C Notes: Run the address-bearing document from Sheet F eeder A2 and a second sheet that needs f olding from Sheet F eeder A1. Inser ts are pre-f olded sheets or unf olded items such as business repl[...]

  • Page 27

    25 OfficeRight ™ DI200 Operator ’ s Guide 9 Press T rial Piece b utton T rial piece will not P age 6, 7 and check trial piece seal — this is normal 10 Press Start button Stop button will stop Page 6, 7 to run job machine at end of cycle Problems? See Error Messages, page 33, and T roub leshooting , page 37 Job 9 T wo Folded Sheets and an Inse[...]

  • Page 28

    26 OfficeRight ™ DI200 Operator ’ s Guide Model Required: Y our OfficeRight ™ DI200 must hav e the optional Sheet Feeder A2 and an Insert F eeder C . Notes: This job uses the second sheet feeder A2 in 2nd Page mode to feed two-sheet, collated sets. Load sheets into the feeder in collated sequence: first page, second page, first page, second p[...]

  • Page 29

    27 OfficeRight ™ DI200 Operator ’ s Guide 8 Press T rial Piece button T rial piece will not Page 6, 7 and check trial piece seal — this is normal 9 Press Start button Stop button will stop Page 6, 7 to run job machine at end of cycle Problems? See Error Messages, page 33, and T roub leshooting , page 37 Job 10 T wo Collated, Folded Sheets and[...]

  • Page 30

    28 OfficeRight ™ DI200 Operator ’ s Guide All OfficeRight ™ DI200 models ha ve a Man ual F eeder M that allows y ou to f eed stapled sets of up to three sheets , one set at a time, f or processing by the machine. Using the manual f eeder automatically turns off both sheet feeders . Y o u can, how e ver , use the manual f eeder along with the [...]

  • Page 31

    29 OfficeRight ™ DI200 Operator ’ s Guide Press the Menu/Enter Button to get to the advanced men u options. These allow you to: • Reset the counter Choose this option if you want to set the piece counter back to zero. • Change paper size Choose this option to select letter-size sheets (8-1/2 x 11 inches) or legal-size sheets (8-1/2 x 14 inc[...]

  • Page 32

    30 OfficeRight ™ DI200 Operator ’ s Guide Move the Ad dress in the Window This menu option allows you to change the length of the fold panel so that the address is centered in the env elope window . Make this adjustment if the address in your trial piece appears to be too high or too low in the window . Make the adjustment b y enter ing a numbe[...]

  • Page 33

    31 OfficeRight ™ DI200 Operator ’ s Guide Press the Menu/Enter button repeatedly until the screen displays: Move address in window? Press yes ( ) to enter the function. The screen displays: Shift...X (where X is the current setting) Set the desired number using the yes ( ) and no ( ) buttons. When you reach the setting you w ant, press the Menu[...]

  • Page 34

    32 OfficeRight ™ DI200 Operator ’ s Guide This option allows y ou to turn safe seal on or off . If you ’ re having problems with envelope flaps not sticking, try turning this option on. Saf e seal slows the machine slightly , allowing more time for moisture to transfer onto the envelope flap during the seal cycle. Some gums require this added[...]

  • Page 35

    33 OfficeRight ™ DI200 Operator ’ s Guide Message Meaning and Action CANNOT No sheet f eeder has been selected in the job setup . The SHIFT display automatically times out from this message after ADDRESS two seconds and moves on to the turn double detect ON INSERTS On/Off menu function. CLOSE The machine has detected that the front cover D is o[...]

  • Page 36

    34 OfficeRight ™ DI200 Operator ’ s Guide Reference Message Meaning and Action CHECK SHEET Sheet f eeder A2 out of paper , failed to f eed or a jam was not FEEDER A2 cleared successfully from this area. Remove the paper in sheet f eeder A2, reload and star t run. CHECK SHEET The machine has detected a material jam between sheet FEEDER A2 f eede[...]

  • Page 37

    35 OfficeRight ™ DI200 Operator ’ s Guide Message Meaning and Action INSERT The machine has detected a double feed from the DOUBLE FEED insert feeder . Lift cov er D and remove material. Reload inserts and start run. LIFT COVER D This state could be produced by any kind of material REMO VE ALL crash in or near the insertion area, or a previous [...]

  • Page 38

    36 OfficeRight ™ DI200 Operator ’ s Guide Reference Message Meaning and Action REMO VE ALL This could be due to a material jam in fold plate 1 or near FROM D & E the insertion area. Open front cover D and remove any material that ’ s there. Close cover D . Open rear co ver E and remove any material in the area. Close rear cover E and star[...]

  • Page 39

    37 OfficeRight ™ DI200 Operator ’ s Guide Poor folding If you ’ re running perforated material, the machine may have problems folding. If a machine fold almost corresponds with the perforation, a “ box f old ” may occur . This happens when another f old is created just off of the perf oration and buc kles slightly , creating, in effect, a[...]

  • Page 40

    38 OfficeRight ™ DI200 Operator ’ s Guide Reference First, remov e all paper from the affected f eeders as indicated on the displa y . Then, if neccessar y , clear sheets … from sheet feeders/manual feeder If the display indicates a jam in the sheet feeder(s) or manual feeder areas, pull the feeder assembly from the machine as shown. Then car[...]

  • Page 41

    39 OfficeRight ™ DI200 Operator ’ s Guide … from area beneath cover E If the display indicates a jam beneath cover E, press the blue button marked E to release the cov e r . Push the cov er backwards to gain full access. Then carefully remove any stalled material from the machine. Button E Getting Help Should y ou experience a prob lem with y[...]

  • Page 42

    40 OfficeRight ™ DI200 Operator ’ s Guide Reference Pitney Bo wes has made it easier than e ver to order supplies — such as E-Z Seal ® (Item Code 601-0, USA only) and Moistener Wick Replacement (Item Code 639-0) — that are designed specifically f or y our OfficeRight ™ DI200. Ordering Online (USA Onl y) Just point y our browser to http:/[...]

  • Page 43

    41 OfficeRight ™ DI200 Operator ’ s Guide Sheet Feeders A1 and/or A2: Sheet Size Letter (8-1/2 x 11 ” ) or Legal (8-1/2 x 14 ” ) P aper Weight 20 to 24 lb. bond Capacity 80 sheets of 20 lb. bond maximum Limitations DO NOT run NCR or litho/inkjet coated papers Insert Feeder C (Optional): Sheet Size Width: 5 to 8-3/4 ” Depth: 3-3/8 to 3-7/8[...]

  • Page 44

    42 OfficeRight ™ DI200 Operator ’ s Guide Reference Physical Dimensions Width 17-3/8 ” Depth 20-3/4 ” Height 14-3/8 ” (without optional sheet feeder 2) 17-3/8 ” (with optional sheet feeder 2) W eight 38 lb . (17.5kg) Electrical 115V , 60Hz, 1A Speed Up to a maximum of 900 cycles per hour Due to our continuing program of product improvem[...]

  • Page 45

    43 OfficeRight ™ DI200 Operator ’ s Guide Index A Address Not Centered in Window 37 P osition Wrong 37 Address-Bearing Sheet Considerations when Using Sheet F eeder A2 5 C Cannot shift address on Inserts Error Message 33 Check Areas A1 & D Error Message 33 Check Areas A1, A2 & D Error Message 33 Check Sheet F eeder A1 Error Message 33 C[...]

  • Page 46

    44 OfficeRight ™ DI200 Operator ’ s Guide Index Remov e All from D & E 36 Remov e All from M & D 36 Remov e Sheet from A1 36 Sheets Required 36 System Error 36 F Feed, Manual 28 Fold Only Requires Sheets Error Message 34 Folds Poor 37 Front Cover D Release Button Location and Function of 5 H Help, Getting 39 I Indicator Lights, Control [...]

  • Page 47

    45 OfficeRight ™ DI200 Operator ’ s Guide Index Advanced 29 Double Detection T ur ning On and Off 32 Double Detection , Sheet T ur ning On and Off 31 Paper Size, Changing 30 Reset Counter 29 Safe Seal Feature T ur ning On and Off 32 Menu/Enter Button 6 Moistener Filling the 9 Moistener T ank Location and Function of 5 N No Button, Function of 6[...]

  • Page 48

    46 OfficeRight ™ DI200 Operator ’ s Guide Index T T echnical Suppor t 39 T r ial Piece, Purpose of 7 T roubleshooting 37 Address P osition Wrong 37 Double Feeds Don't Stop Machine 37 Envelope Seals Bad 37 False Doubles 37 Folds Bad 37 Inserts Feed Poorly 38 System W on't Work 38 T ur ning Machine On 8 W Web Address , Pitney Bowes 39 Y[...]

  • Page 49

    © 2003 Pitney Bowes Inc. One Elmcroft Road Stamford, Connecticut 06926-0700 www.pitneybowes.com Pitney Bowes Canada 2200 Yonge Street Suit 100 Toronto, Ontario M4S 3E1 1.800.672.6937 SV40189-OG Rev. B 6/03 Printed in England Operating Guide *SV40189-OGREVB* 00 Front/Back Covers 6/16/03, 4:32 PM 2[...]