Pitney Bowes 9K0U manual

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Table of contents for the manual

  • Page 1

    Operator Guide US English V ersion Integra ™ Platform Scale 9K0U[...]

  • Page 2

    FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio fr[...]

  • Page 3

    i C SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide 1 — INTRODUCTION About the Integra ™ Model 9K0U Scale ........................................ 1-2 Sleep Mode ........................................................................... 1-2 Safety Precautions ......................................................................[...]

  • Page 4

    ii Contents Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A 4 — BEYOND THE BASICS Using Special Features ............................................................... 4-2 Converting to Metric Weight .................................................. 4-2 Recalling a Fee .............................................................[...]

  • Page 5

    Integra ™ Model 9K0U Scale Operator Guide SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Chapter 1 Introduction About The Integra ™ Model 9K0U Scale ..................... 1-2 Sleep Mode .......................................................... 1-2 Safety Precautions .................................................... 1-2 Scale[...]

  • Page 6

    1-2 Chapter 1: Introduction Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A This user guide covers the operation of the 9K0U scale de- signed with a separate weighing platform and display unit. The scale determines the weight of a mailpiece placed on the platter or platform and calculate rates and fees based on se- lections made from[...]

  • Page 7

    1-3 Integra ™ Scales User Guide Integra ™ Model 9K0U Scale Operator Guide 1 SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Scale & Keypad Identification See the callouts on the Keyboard Display Module for keypad explanation of all functions. Scale Platform Numeric Keys CE/C Enter Scroll Keys Menu Selection Keys (Softkeys) Ze[...]

  • Page 8

    1-4 Chapter 1: Introduction Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A Making Connections Disconnect power at wall outlet before inserting or removing rate card. Connect power cord to Keyboard Display Module. 2 1 Plug power cord into wall outlet. *Optional 3 Connect platform cord to Keyboard Display Module. Connect meter cord to[...]

  • Page 9

    1-5 Integra ™ Scales User Guide Integra ™ Model 9K0U Scale Operator Guide 1 SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Specifications Item Category Specifications Power Supply Input 120 V AC, 60 + Hz Output 9 VDC, 500 MA Operating T emperature Range +10 C to +40 C Weighing Specifications Max Weight Displayed 70 Pounds Increm[...]

  • Page 10

    1-6 Chapter 1: Introduction Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A How to Use This Guide T o help you follow the instructions in this book we have used a number of writing conventions. They deal with how text is pre- sented to guide you through the information and procedures. • The word Press refers to the pressing of any [...]

  • Page 11

    1-7 Integra ™ Scales User Guide Integra ™ Model 9K0U Scale Operator Guide 1 SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Getting Help By Phone Direct questions and requests for service to the Pitney Bowes Diagnostic Center at 1-800-522-0020. Please be near your scale when you call. Representatives are available Monday - Friday[...]

  • Page 12

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  • Page 13

    Integra ™ Model 9K0U Scale Operator Guide SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Chapter 2 Getting Acquainted Navigating the Menus ................................................ 2-2 Entering Alphabetic Information................................. 2-2 T ailoring Setup Options ............................................. [...]

  • Page 14

    2-2 Chapter 2: Getting Acquainted Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A The scale’s easy-to-follow menu system guides you through each transaction and applies the information and features you select. Arrows appearing on the right-hand side of the screen indicate the presence of more choices. Press the up ▲ or down ▼ s[...]

  • Page 15

    2-3 Integra ™ Model 9K0U Scale Operator Guide 2 SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide • Press the selection key adjacent to the country you want, or • Press the down arrow scroll key to see the entire list of countries beginning with the letter S. After installing your scale and becom- ing familiar with the location o[...]

  • Page 16

    2-4 Chapter 2: Getting Acquainted Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A Entering the Supervisor Password Y ou can access these options by pressing the Setup key and selecting Supervisor Setup . Refer to the chart below , which includes the options under Supervisor Setup. Follow the steps below to access supervisor setup opt[...]

  • Page 17

    2-5 Integra ™ Model 9K0U Scale Operator Guide 2 SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Note: Pressing Exit while in a supervi- sor option returns you to the previous screen. Supervisor Setup Option Description Configure Scale Install Scale Used to enter the scale’s origin ZIP code during the installation process Other La[...]

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  • Page 19

    Integra ™ Model 9K0U Scale Operator Guide SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Chapter 3 Using The Integra ™ Model 9K0U Scale Calculating USPS ® Postage ...................................... 3-2 Examples .............................................................. 3-2 First Class ...................................[...]

  • Page 20

    3-2 Chapter 3: Using the Integra ™ Model 9K0U Scale Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A The following assumes you have completed the installation in- structions included with your scale. If not, please do so now . When the scale is ready to weigh a mailpiece, the display appears as shown at right. Refer to the examples [...]

  • Page 21

    3-3 Integra ™ Model 9K0U Scale Operator Guide 3 SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Single Piece Rates chart[...]

  • Page 22

    3-4 Chapter 3: Using the Integra ™ Model 9K0U Scale Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A Note: T o change an incorrectly entered ZIP Code or zone, press CE/C once to clear the number field. Then enter the new number and proceed as usual. 2. If dimensional weight has been used for calculating the post- age amount, a DW ( [...]

  • Page 23

    3-5 Integra ™ Model 9K0U Scale Operator Guide 3 SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide International To send an international letter by air: With the scale in ready mode and weight on the scale, 1. Press the International key . 2. Select First Class . 3. The words Enter Country: appear on the display . 4. See Entering Alph[...]

  • Page 24

    3-6 Chapter 3: Using the Integra ™ Model 9K0U Scale Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A 3. Enter an account number .* 4. Place an item on the scale and select a class, etc., as usu- al. 5. Press Meter Set to transfer postage to the meter . OR press the T ape key to set the meter and generate a tape. *If the account is p[...]

  • Page 25

    Integra ™ Model 9K0U Scale Operator Guide SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Chapter 4 Beyond the Basics Using Special Features ............................................. 4-2 Converting to Metric Weight ................................. 4-2 Recalling a Fee ..................................................... 4-2 We[...]

  • Page 26

    4-2 Chapter 4: Beyond the Basics Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A The scale has a number of special features that help you process mail quickly and ef- ficiently . These features are explained below and accessed with the Scale Functions key or by pressing a designated scale control key . With an item on the scale: 1. S[...]

  • Page 27

    4-3 Integra ™ Model 9K0U Scale Operator Guide 4 SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Using the Scale to Count Like Parts Notes: 1. Scale must be at zero weight before selecting Manual Weight Entry . 2. The Manual Weight feature is limited to the maximum the scale will weigh (as indicated by the capacity on the front of t[...]

  • Page 28

    4-4 Chapter 4: Beyond the Basics Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A 3. Place a known quantity of like parts on the scale (or in the container). The scale prompts you to en- ter the number of parts in the sample. 4. Enter the quantity via the numeric keypad; press Enter . The display shows the total number of parts, their[...]

  • Page 29

    4-5 Integra ™ Model 9K0U Scale Operator Guide 4 SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide 7. Select a class and other shipping criteria as they appear . The screen displays the selections you made. 8. Select Exit ; select Create Group Member to add another carrier to the group. 10. Repeat step 9 to create up to five members p[...]

  • Page 30

    4-6 Chapter 4: Beyond the Basics Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A The weight hold feature is useful when weighing large enve- lopes that block the display , if the keyboard-display module is located near the platform and being blocked. This feature retains the weight reading for a brief time after you remove an item fr[...]

  • Page 31

    4-7 Integra ™ Model 9K0U Scale Operator Guide 4 SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide T o enable automatic weight hold feature for every transac- tion: 1. Press the Setup key . 2. Select Auto Weigh Hold to turn the feature on. 3. Select Exit . 4. Select Save changes (or to exit without saving, select Cancel all changes ).[...]

  • Page 32

    4-8 Chapter 4: Beyond the Basics Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A 0 lb 0.0oz Account: 2 V alue: 18.960 Pieces 15 -Clear Account -Select Account Select Account Status to view the status of the account to which the meter is set. It displays the account number , the amount of money in the account, and the number of pieces[...]

  • Page 33

    4-9 Integra ™ Model 9K0U Scale Operator Guide 4 SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide 4. Repeat Step 3 as necessary to print the total postage amount. When finished, the total amount of postage ap- pears on the scale. 5. Remove the item from the scale or press CE/C twice to re- turn to ready mode. 6. T o cancel the curren[...]

  • Page 34

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  • Page 35

    Integra ™ Model 9K0U Scale Operator Guide SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Chapter 5 T roubleshooting Clearing Error Messages ........................................... 5-2 Diagnosing Problems ............................................... 5-2[...]

  • Page 36

    5-2 Chapter 5: T roubleshooting Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A Diagnosing Problems Occasionally , error messages display on the screen. Some- times they identify an incorrect entry and indicate corrective action. T o clear most errors: 1. Press CE/C to return to previous menu. 2. Press CE/C a second time to return to[...]

  • Page 37

    5-3 Integra ™ Model 9K0U Scale Operator Guide 5 SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Symptom Probable Cause Recommendation Blank Screen 1. Sleep Mode T ouch the Zero , Enter , or CE/C key , or touch the weight platter . 2. Scale power supply unplugged Check power supply is firmly connected at each end. Remove plug from w[...]

  • Page 38

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  • Page 39

    Integra ™ Model 9K0U Scale Operator Guide SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Chapter 6 Maintaining The Integra ™ Model 9K0U Scale Cleaning .................................................................... 6-2 Changing the Rate Card ........................................... 6-2 Calibrating the 9K0U Scale ........[...]

  • Page 40

    6-2 Chapter 6: Maintaining The Integra ™ Model 9K0U Scale Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A Y our scale requires very little maintenance. Simply keep it clean by wiping it off with a soft dry cloth. Do not use harsh chemical cleaners. T o properly clean your scale, call the PB Supply Line ™ (800-243-7824) and reques[...]

  • Page 41

    6-3 Integra ™ Model 9K0U Scale Operator Guide 6 SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide NOTE: The scale must be installed according to the instal- lation instructions accompanying the scale before per- forming the calibration procedure here. It is recommended that you check accuracy of the scale every three months with a kn[...]

  • Page 42

    6-4 Chapter 6: Maintaining The Integra ™ Model 9K0U Scale Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A 4. Press Enter and the Service Setup menu appears. 5. Press the down cursor key to advance to the next page of the Service Setup menu, and select Metrology Setup. The Metrology Setup menu appears. 6. Select Scale Calibration an[...]

  • Page 43

    Integra ™ Model 9K0U Scale Operator Guide SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Appendix A Dimensional W eight Pricing Rectangular Shaped ................................................. A-2 Dimensional Weight Pricing Criteria .................... A-2 Determining Dimensional Weight Pricing ............ A-2 Irregularly Sh[...]

  • Page 44

    A-2 Appendix A: Dimensional Weight Pricing Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A Rectangular Shaped NOTE: Most packages will not be measured since they will not meet the below criteria. Here are the criteria for dimensional weight pricing: • Priority Mail • Measures more than one cubic foot (1,728 cubic inches) • Item[...]

  • Page 45

    A-3 Integra ™ Model 9K0U Scale Operator Guide A SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Rectangular Shaped Irregularly Shaped NOTE: Most packages will not be measured since they will not meet the below criteria. Here are the criteria for dimensional weight pricing: • Priority Mail • Measures more than one cubic foot (1,[...]

  • Page 46

    A-4 Appendix A: Dimensional Weight Pricing Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A To determine dimensional weight pricing: 1. Weigh the item (round any fraction of a pound to the next whole pound). 2. Determine if measurements are required (use a measure- ment template if available). 3. If needed, measure the length, width, [...]

  • Page 47

    Integra ™ Model 9K0U Scale Operator Guide SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide Index[...]

  • Page 48

    I-2 Index Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A A account charging postage to specific account in meter 3-5 Accounting supervisor setup option description 2-5 Account Status feature description 4-8 alphabetic entering alphabetic information 2-2 Autoclear Class description 2-3 Autoclear Zone description 2-3 Auto Weight Hold [...]

  • Page 49

    I-3 Integra ™ Model 9K0U Scale Operator Guide 6 SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide L like items using scale to count like parts 4-3 limits printing amounts that exceed meter ’s capac- ity 4-8 M menu navigating the menus 2-2 meter charging postage to specific account in meter 3-5 printing amounts that exceed meter ’[...]

  • Page 50

    I-4 Index Integra ™ Platform Scale 9K0U Operator Guide SV61955 Rev . A special features, using converting to metric weight 4-2 generating multiple tapes 4-3 recalling a fee 4-2 entering weight manually 4-2 weight hold 4-2 using scale to count like parts 4-3 specifications 1-5 supervisor password entering 2-4 setup options accessing 2-4 support vi[...]

  • Page 51

    I-5 Integra ™ Model 9K0U Scale Operator Guide 6 SV61955 Rev . A Integra ™ Platform Scale 9K0U Operator Guide This Page Intentionally Blank[...]

  • Page 52

    © 2007 Pitney Bowes Inc. All Rights Reserved Printed in the USA 1 Elmcroft Road Stamford, Connecticut 06926-0700 www .pb.com For Service or Supplies Printed on recyclable paper PB Form SV61955 Rev . A 3/07 *sv61955revA*[...]