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Philips 298X4 manual

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Table of contents for the manual

  • Page 1

    www .philips.com/welcome 298P4 298X4 EN User manual 1 Customer care and war r anty 39 T roubleshooting & F A Qs 44[...]

  • Page 2

    T able of Contents 1. Important ................................................ 1 1.1 Safety precautions and maintenance ...1 1.2 Notational Descriptions .............................2 1.3 Disposal of product and packing material ................................................................3 2. Setting up the monitor ......................... 4[...]

  • Page 3

    1 1 . Importan t 1. Impor tant This electronic user’ s guide is intended for any one who uses the Philips monitor . T ake time to read this user manual before y ou use your monitor . It contains impor tant information and notes regarding operating your monitor . The Philips guarantee applies provided the product is handled proper ly for its inten[...]

  • Page 4

    2 1 . Importan t  T emper ature: 0-40°C 32-104°F  Humidity: 20-80% RH Important information for Burn-in/Ghost image  Always activate a mo ving screen sa ver program when you leav e your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterr upted[...]

  • Page 5

    3 1 . Importan t 1.3 Disposal of pr oduct and packing material W aste Electrical and Electronic Equipment- WEEE This mar king on the product or on its packaging illustrates that, under European Directive 2002/96/EC go verning used electr ical and electronic appliances, this product may not be disposed of with normal household waste . Y ou are respo[...]

  • Page 6

    4 2 . S etting up the monitor 2. Setting up the monitor 2.1 Installation Package contents 298P4: Dual-link DVI cable DP cable (Optional) Power cable Audio cable 298P4 298X4: Dual-link DVI cable Power cable Audio cable HDMI cable (Optional) 298X4 Install base stand 298P4: 1. Place the monitor face down on a smooth surface . Pa y attention not to scr[...]

  • Page 7

    5 2 . S ettin g u p the monitor 298X4: 1. Place the monitor face down on a smooth surface . Pa y attention not to scratch or damage the screen. 2. Hold the base with both hands. (1) Gently attach the base to the stand.    lo[...]

  • Page 8

    6 2 . S ettin g u p the monitor 298X4: 2 1 2 3 4 5 6 7 8 9 3 5 4 7 1 A C pow er switch 2 A C pow er input 3 DisplayP or t input 4 DVI input 5 HDMI1, HDMI2 input 6 DisplayP or t output 7 Audio input 8 Kensington anti-theft lock 9 Ear phone jack Daisy-chain function Daisy-chain enables multiple monitor connections This Philips display is equipped wit[...]

  • Page 9

    7 2 . S ettin g u p the monitor 2.2 Operating the monitor Description of the control buttons 5 4 3 2 1 7 6 1 Switch monitor’ s pow er ON and OFF . 2 Access the OSD menu .  3 Adjust the OSD menu. 4 User preference key . Customize your o wn preference function from OSD to[...]

  • Page 10

    8 2 . S ettin g u p the monitor For example , if you selected [ Audio Sour ce ] as the hotkey , press the button on the front bezel, the [ Audio Sour ce ] menu appears. +'0, +' 0 ,  $ X GL R ,Q 'LVSOD3RUW $XGLR6RXUFH Independent audio playback, regar dless of video input Y our Philips monitor can play the audio source in[...]

  • Page 11

    9 2 . S ettin g u p the monitor The OSD Menu Below is an o verall view of the str ucture of the On-Screen Display . Y ou can use this as a reference when y ou want to work your way around the different adjustments later on. Main menu Sub menu Picture OSD Settings Setup Language Color Input Audio PiP/PbP Horizontal Vertical Transparency OSD Time Out[...]

  • Page 12

    10 2 . S ettin g u p the monitor Pivot   298X4: Tilt   2.3 MultiView What is it? Multiview enables activ e dual connect and view so that you can w or k with multiple devices like PC and Notebook side-by-side sim ultaneously , making complex multi-tasking w or k a breeze. Why do I need it? With the ultra high resolut[...]

  • Page 13

    11 2 . S etting up the monitor 2. The MultiView selection menu appear s.      3E3 6ZDS 2II 3L3 0XOWL9LHZ 3. Press      and then exit automatically . How to en[...]

  • Page 14

    12 2 . S etting up the monitor  PiP Size : When PiP is activated, there are three sub-window siz es to choose: [ Small ], [ Middle ], [ Large ]. B A (main) Small Middle Large  PiP Position : When PiP is activated, there are four sub-window positions to choose. T op-Left T op-Right B A (main) B A (main) Bottom-Left Bottom-Right B A (main[...]

  • Page 15

    13 2 . S ettin g u p the monitor 2.4 Remov e the Base Assembly for VESA Mounting Before y ou star t disassembling the monitor base , please follow the instructions below to av oid any possib le damage or injur y . 298P4: 1. Extend the monitor base to its maximum height. 2. Place the monitor face down on a smooth surface . Pa y attention not to scra[...]

  • Page 16

    14 3 . Image O ptimizatio n 3. Image Optimization 3.1 SmartImage What is it? Smar tImage provides presets that optimiz e display for diff erent types of content, dynamically adjusting brightness, contrast, color and sharpness in real time . Whether you're working with text applications, displaying images or watching a video, Philips Smar tImag[...]

  • Page 17

    15 3 . Ima g e Op timization  Game: T ur n on over drive circuit for best response time , reduce jaggy edges for fast moving objects on screen, enhance contr ast ratio for br ight and dar k scheme , this profile deliv er s the best gaming exper ience for gamer s.  Econom y: Under this profile , brightness, contrast are adjusted and back[...]

  • Page 18

    16 3 . Ima g e Op timization  Y ou can adjust more options without wizard by Standard pane. Star t with Standard pane Adjust menu  Adjust Menu allows y ou to adjust Brightness, Contrast, Focus, P osition and Resolution.  Y ou can follow the instr uction and do the  adjustment.  Cancel prompts user if you want to cancel[...]

  • Page 19

    17 3 . Ima g e Op timizatio n Color menu  Color Menu allows y ou to adjust RGB, Black Level, White P oint, Display Gamma, Color Calibration, and Smar tImage (Please refer to Smar tImage section).  Y ou can follow the instr uction and do the adjustment.  Refer to belo w table for sub-men u item base on your input.  Example fo[...]

  • Page 20

    18 3 . Ima g e Op timization 1. "Show Me" star ts color calibr ation tutor ial. 2. Star t - star ts the 6-step color calibr ation sequence . 3. Quick View loads the before/after images. 4. T o retur n to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow f or color calibr[...]

  • Page 21

    19 3 . Ima g e Op timization Options menu Options>Pref erences - Will only be active when selecting Preferences from the drop- down Options menu. On a non-suppor ted display capab le of DDC/CI, only the Help and Options tabs are availab le.  Displays current preference settings.  A checked bo x enables the feature. The check box is a[...]

  • Page 22

    20 3 . Ima g e Op timization Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-suppor ted display capab le of DDC/CI, only the Help and Options tabs are availab le. All other Smar tControl Premium tabs are not availab le.  Display the Source instruction pane and current input source setting.[...]

  • Page 23

    21 3 . Image O ptimizatio n Help>V ersion - Will only be active when selecting V ersion from the drop- down Help menu. On a non-suppor ted display capab le of DDC/CI, only the Help and Options tabs are availab le. Context Sensitive men u The Context Sensitive menu is Enab led by default. If Enable Context Menu has been check ed in the Options>[...]

  • Page 24

    22 3 . Image O ptimizatio n T ask T ra y Menu Disabled When the T ask T r ay is disab led in the preference folder , onl y the EXIT selection is availab le . T o completely remo ve Smar tControl Premium from the task tray , disable Run at Star tup in Options>Preferences. Note All the illustrations in this section are for reference only . Smar tC[...]

  • Page 25

    23 3 . Ima g e Op timization Note If the outline of the region is not visible when dragging the window , “Show windows contents while dragging” is disab led. T o enable: 1. In Control P anel, click System. 2. Click Advanced system settings (For Vista & Win7 OS, this is located on the left sidebar) 3. In P erfor mance section, click Settings[...]

  • Page 26

    24 3 . Image O ptimizatio n Left Click Menu Left click on the Desktop Par tition icon to quickly send the active windo w to any par tition without having to drag and drop. Releasing the mouse will send the window to the highlighted par tition. T ask T ray Right Click The task tray also contains most of the features suppor ted in the title bar (with[...]

  • Page 27

    25 3 . Ima g e Op timization    Name Description Image Full Desktop Applies all settings to the entire desktop. V er tical Assesses the screen resolution and divides the display into two ev enly sized v er tical regions. [...]

  • Page 28

    26 3 . Ima g e Op timization Name Description Image Horizontal Split Bottom Assesses the screen resolution and divides the display into two ev enly sized horizontal regions, the bottom region is single , the top region is spilt into two ev enly sized regions For 90 Par tition 1&2 on r ight side V er tical P ar tition 3 on left side V er tical. [...]

  • Page 29

    27           4. T echnical Specifications Picture/Displa y Monitor Panel T ype AH-IPS Backlight W -LED system Panel Siz e 29" W (73 cm) Aspect Ratio 21:9 Pixel Pitch 0.2628 x 0.2628 mm Brightness 300 cd/m² Smar tContrast 20,000,000:1 Contrast Ratio (typ.) 1,000:1 Re[...]

  • Page 30

    28           Sleep (Standby) (typ.) 0.3 W 0.3 W 0.3 W Off 0.3 W 0.3 W 0.3 W Off (A C Switch) 0 W 0 W0 W Heat Dissipation* A C Input V oltage at 100 V A C, 50 Hz A C Input V oltage at 115 V A C, 60 Hz A C Input V oltage at 230 V A C, 50 Hz Normal Oper ation 133.4 BTU/hr 13[...]

  • Page 31

    29            100% PVC BFR free housing EnergyStar YES Compliance and standards Regulator y Appro vals        [...]

  • Page 32

    30           4.1 Resolution & Preset Modes Maximum Resolution 2560 x 1080 @ 60 Hz (digital input) Recommended Resolution 2560 x 1080 @ 60 Hz (digital input) H. freq. (kHz) Resolution V . freq. (Hz) 31.47 720 x 400 70.09 31.47 640 x 480 59.94 35.00 640 x 480 66.67 37.8[...]

  • Page 33

    31 5. P ower M ana g emen t 5. P ow er Management If you ha ve VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its pow er consumption when not in use . If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically . The following tab l[...]

  • Page 34

    32 6 . R e g ulator y In f omation 6. Regulator y Information Lead-free Pr oduct Lead free display promotes environmentally sound reco ver y and disposal of waste from electrical and electronic equipment. T oxic substances like Lead has been eliminated and compliance with European community’ s stringent RoHs directive mandating restr ictions on h[...]

  • Page 35

    33 6 . R e g ulator y In f omation  Congratulations!    IT   ?[...]

  • Page 36

    34 6 . R e g ulator y In f omation EPEA T (www .epeat.net) The EPEA T (Electronic Product Environmental Assessment T ool) progr am evaluates computer desktops, laptops, and monitor s based on 51 environmental criter ia developed through an extensive stakeholder consensus process suppor ted by US EP A. EPEA T system helps purchaser s in the pub lic [...]

  • Page 37

    35 6 . R e g ulator y In f omation Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device , pur suant to Par t 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.[...]

  • Page 38

    36 6 . R e g ulator y In f omation Cependant, r ien ne peut garantir l'absence d'interférences dans le cadre d'une installation par ticulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le [...]

  • Page 39

    37 6 . Regulatory In f omation North Europe (Nordic Countries) Inf ormation Placering/V entilation V ARNING: FÖRSÄKRA DIG OM A TT HUVUDBR YT ARE OCH UTT AG ÄR LÄTÅTK OMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLA TS. Placering/V entilation AD V ARSEL: SØRG VED PLA CERINGEN FOR, A T NETLEDNINGENS STIK OG STIKK ONT AKT ER NEMT TILGÆNGELIGE. Pa[...]

  • Page 40

    38 6 . R e g ulator y In f omation EU Energy Label The European Energy Label infor ms you on   [...]

  • Page 41

    39 7. C ustomer care and war rant y black pix el. Other combinations of lit and dar k sub pixels appear as single pix els of other color s. T ypes of Pix el Defects Pixel and sub pix el defects appear on the screen in different wa ys. There are two categor ies of pixel def ects and several types of sub pixel defects within each categor y . Bright D[...]

  • Page 42

    40 7. C ustomer care and war rant y Note A red or blue bright dot must be more than 50 percent brighter than neighbor ing dots while a green bright dot is 30 percent br ighter than neighboring dots. Black Dot Defects Black dot defects appear as pix els or sub pixels that are always dark or 'off'. That is, a dar k dot is a sub-pixel that s[...]

  • Page 43

    41 7. C ustomer care and war rant y 7.2 Customer Care & W ar ranty For warr anty coverage information and additional suppor t requirement valid for your region, please visit www .philips.com/suppor t website for details. Y ou may also contact your local Philips Customer Care Center number listed below . Contact Information for WESTERN EUR OPE r[...]

  • Page 44

    42 7. C ustomer care and war rant y Contact Information for CENTRAL AND EASTERN EUR OPE r egion: Countr y Call center ASC Consumer care n umber Belar us NA IBA +375 17 217 3386 Bulgaria NA LAN Ser vice +359 2 960 2360 Croatia NA Renoprom +385 1 333 0974 Estonia NA FUJITSU +372 6519900 Latvia NA “Ser viceNet L V” Ltd. +371 7460399 Lithuania NA U[...]

  • Page 45

    43 7. C ustomer care and war rant y Contact Information for APMEA region: Countr y Call center ASC Consumer care n umber Australia NA A GOS NETW ORK PTY L TD 1300 360 386 New Zealand NA Visual Group Ltd. 0800 657447 Hong Kong / Macau NA Smar t Pixels T echnology Ltd. Hong Kong:T el: +852 2619 9639 Macau:T el: (853)-0800-987 India NA REDINGT ON INDI[...]

  • Page 46

    44 8 . T roubleshootin g & F A Q s 8. T roubleshooting & F A Qs 8.1 T r oubleshooting This page deals with problems that can be corrected by a user . If the problem still per sists after you ha ve tried these solutions, contact Philips customer ser vice representativ e . Common Problems No Picture (P ow er LED not lit)  Make sure the [...]

  • Page 47

    45 8 . T roubleshootin g & F A Q s  Eliminate the ver tical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in V GA mode . Image appears blurr ed, indistinct or too dark  Adjust the contrast and br ightness on On-Screen Display . An "after -image", "burn-in" or "ghost image" [...]

  • Page 48

    46 8 . T roubleshootin g & F A Q s Ans.: If the following actions were ex ecuted, the monitor driver may need to be re- installed.  Changed video graphic adapter to another one  Updated video driver  Activities on OS, such as ser vice pack or patch  Run Windows Update and updated monitor and/or video driver  Window[...]

  • Page 49

    47 8 . T r oubleshooting & F A Q s 8.3 General F A Qs Q1: When I install m y monitor what should I do if the screen sho ws 'Cannot displa y this video mode'? Ans.: Recommended resolution for this monitor : 2560 × 1080 @ 60 Hz.  Unplug all cables, then connect y our PC to the monitor that you used previousl y .  In the Win[...]

  • Page 50

    48 8 . T roubleshootin g & F A Q s 1. Color T emper ature: The six settings are 5000K, 6500K, 7500K, 8200K, 9300K and 11500K. With settings in the 5000K range the panel appear s "war m, with a red-white color tone", while a 11500K temperature yields "cool, b luewhite toning". 2. sRGB: This is a standard setting for ensuring [...]

  • Page 51

    49 8 . T roubleshootin g & F A Q s 8.4 Daisy Chain F AQs Q1: Which graphic car ds can support Daisy Chain? Ans.: With Daisy chain function, AMD graphic card HD6850 or abov e is required. For other brand gr aphic cards, please check your graphics card vendor for the latest DisplayP or t daisy chain dr iver suppor t. Q2: Does DP cable ha v e to b[...]

  • Page 52

    © 2013 K oninklijk e Philips Electronics N.V . All rights reserved. Philips and the Philips Shield Emblem are r egistered trademarks of K oninklijk e Philips Electronics N.V . and ar e used under license from K oninklijk e Philips Electronics N.V . ?[...]