Philips 170C4 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Philips 170C4, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Philips 170C4 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Philips 170C4. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Philips 170C4 should contain:
- informations concerning technical data of Philips 170C4
- name of the manufacturer and a year of construction of the Philips 170C4 item
- rules of operation, control and maintenance of the Philips 170C4 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Philips 170C4 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Philips 170C4, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Philips service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Philips 170C4.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Philips 170C4 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    e-Manual Philips LCD Monitor Electronic User’s Manual file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/INDEX.HTM [3/1/2004 5:57:17 PM][...]

  • Page 2

    Safety and Troubleshooting Information •Safety Precautions and Maintenance • Installation Locations • FAQs • Troubleshooting • Regulatory Information • Other Related Information Safety and Troubleshooting Information Safety precautions and maintenance WARNING: Use of controls, adjustments or procedures other than those specified in this[...]

  • Page 3

    Safety and Troubleshooting Information Avoid exposure to heat and extreme cold ● Do not store or use the LCD monitor in locations exposed to heat, direct sunlight or extreme cold. ● Avoid moving the LCD monitor between locations with large temperature differences. Choose a site that falls within the following temperature and humidity ranges. ?[...]

  • Page 4

    About This Manual • About This Guide • Notational Descriptions About This Manual About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed [...]

  • Page 5

    About This Manual NOTE: This icon indicates important information and tips that help you make better use of your computer system. CAUTION: This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data. WARNING: This icon indicates the potential for bodily harm and tells you how to avoid the problem.[...]

  • Page 6

    Product Information • Product Features •Technical Specifications •Resolution & Preset Modes •Philips Pixel Defect Policy •Automatic Power Saving •Physical Specification •Pin Assignment •Product Views •Physical Function Product Information Product Features 170C4 ● Stylish design for the fashionable home ● AUTO adjustment op[...]

  • Page 7

    Product Information - Video 75 ohm - Sync 2K ohm • Input signal levels 0.7 Vpp • Sync input signal Separate sync Composite sync Sync on Green • Sync polarities Positive and negative • Input Frequency SXGA Hsynce 64-81 kHz, Vsync 60-76 Hz (N.I.) XGA Hsync 48- 61 kHz, Vsync 60 - 76 Hz (N.I.) SVGA Hsync 35- 50 kHz, Vsync 56 - 75 Hz (N.I.) VGA [...]

  • Page 8

    Product Information sRGB is a standard for ensuring correct exchange of colors between different devices (e.g. digital cameras, monitors, printers, scanners, etc.) Using a standard unified color space, sRGB will help represent pictures taken by an sRGB compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are ca[...]

  • Page 9

    Product Information H. freq (kHz) Resolution V. freq (Hz) 31.2 688 x 556 50 31.5 640 x 350 70 31.5 720 x 400 70 31.5 640 x 480 60 35.0 640 x 480 67 37.5 640 x 480 75 35.2 800 x 600 56 37.9 800 x 600 60 46.9 800 x 600 75 49.7 832 x 624 75 48.4 1024 x 768 60 60.0 1024 x 768 75 69.0 1152 x 870 75 71.8 1152 x 900 76 63.9 1280 x 1024 60 80.0 1280 x 1024[...]

  • Page 10

    Product Information This monitor is E NERGY S TAR ® compliant. A s an E NERGY S TAR ® P artner, PHILIPS has determined that this product meets the E NERGY S TAR ® guidelines for energy efficiency. RETURN TO TOP OF THE PAGE Physical Specifications • Dimension incl. Pedestal (WxHxD) * 399 x 398.2 x 197.2 mm • Weight * 4.2 kg • Tilt (Forward [...]

  • Page 11

    Product Information Pin No. Assignment Pin No. Assignment 1 Red video input 9 DDC +5V 2 Green video input 10 Cable detect 3 Blue video input 11 Identical output - connected to pin 10 4 Identical output - connected to pin 10 12 Serial data line (SDA) 5 Ground 13 H. Sync / H+V 6 Red video ground 14 V. Sync 7 Green video ground 15 Data clock line (SCL[...]

  • Page 12

    Product Information RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/product/product.htm (7 of 7) [3/1/2004 5:57:24 PM][...]

  • Page 13

    Installing Your LCD Monitor • Front View Produt Description • Connecting to Your PC • The Base • Getting Started • Optimizing Performance Installing Your LCD Monitor Front View Product Description UP and DOWN buttons are used when adjusting the OSD of your monitor LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used in adju[...]

  • Page 14

    Installing Your LCD Monitor ● For best performance, ensure that your display settings are set at 1024x768@60Hz (for 14"/15") or 1280x1024, 60Hz (for 17"/18"). Note: You can check the current display settings by pressing the 'OK' button once. Go into the Product Information. The current display mode is shown on the it[...]

  • Page 15

    On-Screen Display •Description of the On- Screen Display • The OSD Tree On-Screen Display Description of the On Screen Display What is the On-Screen Display? This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the monitors directly through an on-screen instruction window. The user interface provi[...]

  • Page 16

    On-Screen Display RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/osd/osddesc.htm (2 of 3) [3/1/2004 5:57:28 PM][...]

  • Page 17

    On-Screen Display file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/osd/osddesc.htm (3 of 3) [3/1/2004 5:57:28 PM][...]

  • Page 18

    Customer Care & Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece • Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden • Switzerland •[...]

  • Page 19

    Glossary Glossary A B C D E F G H I J K L M N O P Q R S T U V W X Y Z C Color temperature A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any de[...]

  • Page 20

    Glossary L LCD Liquid Crystal Display An alphanumeric display, using the unique properties of liquid crystal, to form characters. The latest flat- panel displays, contains a matrix of hundreds or thousands of individual LCD cells that generate text and colorful graphics on a screen. They consume little power, though they do require external lightin[...]

  • Page 21

    Download and Print •Installing your LCD monitor driver •Download and Printing Instructions • Installing FPadjust Program Download and Print Installing Your LCD monitor driver System requirements: ● PC running Windows® 95, Windows® 98, Windows® 2000 , Windows® Me, Windows® XP or later ● Find your driver ".inf/.icm/.cat" at :[...]

  • Page 22

    Download and Print Download 170X4.pdf 2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'. 3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source'). Printi[...]

  • Page 23

    Download and Print Download FP_setup04.exe ● From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'. ● Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source').[...]

  • Page 24

    FAQs (Frequently Asked Questions) • Safety and Troubleshooting • General FAQs • Screen Adjustments • Compatibility with Other Peripherals • LCD Panel Technology • Ergonomics, Ecology and Safety Standards • Troubleshooting • Regulatory Information • Other Related Information FAQs (Frequently Asked Questions) General FAQs Q: When I [...]

  • Page 25

    FAQs (Frequently Asked Questions) Q: What are the .inf and .icm files on the set-up disk & CD-ROM? How do I install the drivers (.inf and .icm)? A: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers. You computer may ask you for monitor drivers (.inf and Icm files) or a driver disk wh[...]

  • Page 26

    FAQs (Frequently Asked Questions) Q: Will the LCD screen be resistant to scratches? A: A protective coating is applied to the surface of the LCD, which is durable to a certain extent (approximately up to the hardness of a 2H pencil). In general, it is recommended that the panel surface is not subject to any excessive shocks or scratches. An optiona[...]

  • Page 27

    FAQs (Frequently Asked Questions) A: 1. For best performance, make sure your display settings are set at 1024x768@60Hz for 14"/15", 1280x1024@60Hz for 17"/18". Note: You can check the current display settings by pressing the OSD OK button once. The current display mode is shown in the product information in the OSD main controls[...]

  • Page 28

    FAQs (Frequently Asked Questions) With USB, up to 127 devices can run simultaneously on one computer. USB permits 'hot plug-in.' No need to shut down, plug in, reboot and run set up to install peripherals. No need to go through the reverse process to unplug a device. Bottom line: USB transforms today's 'Plug-and-Pray' into [...]

  • Page 29

    FAQs (Frequently Asked Questions) Q: What differentiates passive matrix LCDs from active matrix LCDs? A: An LCD is made with either a passive matrix or an active matrix display grid. An active matrix has a transistor located at each pixel intersection, requiring less current to control the luminance of a pixel. For this reason, the current in an ac[...]

  • Page 30

    FAQs (Frequently Asked Questions) A: The TFT LCD panel is an element that controls/displays the inlet of a backlight using the dual- refraction of a liquid crystal. Using the property that the projection of inlet light refracts toward the major axis of the liquid element, it controls the direction of inlet light and displays it. Since the refractio[...]

  • Page 31

    FAQs (Frequently Asked Questions) More information is provided in the Regulatory Information section. RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/saf_faq.htm (8 of 8) [3/1/2004 5:57:44 PM][...]

  • Page 32

    Troubleshooting • Safety and Troubleshooting • FAQs • Common Problems • Imaging Problems • Regulatory Information • Other Related Information Troubleshooting This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer. Common Pro[...]

  • Page 33

    Troubleshooting Imaging Problems Display position is incorrect ● Press the Auto button. ● Adjust the image position using the Horizontal Position and/or Vertical Position in OSD Main Controls. Image vibrates on the screen ● Check that the signal cable is properly connected to the graphics board or PC. Vertical flicker appears ● Press the Au[...]

  • Page 34

    Troubleshooting Green, red, blue, dark and white dots remain ● The remaining dots are normal characteristic of the liquid crystal used in today’s technology. For further assistance, refer to the Consumer Information Centers list and contact your local Philips distributor. RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4[...]

  • Page 35

    Regulatory Information • TCO'99 Information •TCO'99 Environmental Requirements •TCO'03 Information •Recycling Information for Customers • CE Declaration of Conformity • Energy Star Declaration •Federal Communications Commission (FCC) Notice (U.S. Only) •Commission Federale de la Communication (FCC Declaration) •EN 5[...]

  • Page 36

    Regulatory Information • Information for UK only •Troubleshooting • Other Related Information •Frequently Asked Questions (FAQs) environmental criteria document may be ordered from: TCO Development SE-114 94 Stockholm, Sweden Fax: +46 8 782 92 07 Email (Internet): development@tco.se Current information regarding TCO'99 approved and lab[...]

  • Page 37

    Regulatory Information break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on earth of ultraviolet light with increased risks e.g. skin cancer (malignant melanoma) as a consequence. Lead** Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervous system and[...]

  • Page 38

    Regulatory Information Ecology ● The product must be prepared for recycling and the manufacturer must have a certified environmental management system such as EMAS or ISO 14 000 ● Restrictions on ❍ chlorinated and brominated flame retardants and polymers ❍ heavy metals such as cadmium, mercury and lead. The requirements included in this lab[...]

  • Page 39

    Regulatory Information Mr. Delmer F. Teglas Philips Consumer Electronics North America E-mail: butch.teglas@philips.com Tel: +1 865 521 4322 RETURN TO TOP OF THE PAGE CE Declaration of Conformity Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards - EN60950:2000 (Safety requir[...]

  • Page 40

    Regulatory Information Power Saving Alternative 2 One step OFF Amber < 1W A s an E NERGY S TAR ® P artner, PHILIPS has determined that this product meets the E NERGY S TAR ® guidelines for energy efficiency. We recommend you switch off the monitor when it is not in use for quite a long time. RETURN TO TOP OF THE PAGE Federal Communications Com[...]

  • Page 41

    Regulatory Information Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle. CET appa[...]

  • Page 42

    Regulatory Information Class B ITE RETURN TO TOP OF THE PAGE MIC Notice (South Korea Only) Class B Device Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. RETURN TO TOP OF THE PAGE Polish Center for Testing and Certification Notice The equipment should draw pow[...]

  • Page 43

    Regulatory Information The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A). To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located n[...]

  • Page 44

    Regulatory Information Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA. Plassering/Ventilasjon ADVARSEL: NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KO[...]

  • Page 45

    Regulatory Information Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß 1. Reparaturen nur durch Fachpersonal durchgeführt werden. 2. nur original-Ersatzteile verwendet werden. 3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird. Aus ergonomischen Gründen wird empfohlen, die Gru[...]

  • Page 46

    Regulatory Information 3. Refit the fuse cover. If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3- pin plug fitted in its place. If the mains plug contains a fuse, this should have a value of 5A. If a plug without a fuse is used, the fuse at the distribution board should not be greater than 5A. No[...]

  • Page 47

    Regulatory Information file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/safety/regs/regulat.htm (13 of 13) [3/1/2004 5:57:48 PM][...]

  • Page 48

    Other Related Information • Safety and Troubleshooting • FAQs • Troubleshooting • Regulatory Information •Information for Users in the U.S •Information for Users Outside the U.S Other Related Information Information for Users in the U. S. For units set at 115 V : Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT t[...]

  • Page 49

    Philips Pixel Defect Policy • Product Features •Technical Specifications •Resolution & Preset Modes •Automatic Power Saving •Physical Specification •Pin Assignment •Product Views Philips Pixel Defect Policy Philips' Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest quality products. We use some of[...]

  • Page 50

    Philips Pixel Defect Policy One lit red, green or blue sub pixel Two adjacent lit sub pixels: - Red + Blue = Purple - Red + Green = Yellow - Green + Blue = Cyan (Light Blue) Three adjacent lit sub pixels (one white pixel) Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'. These are the types [...]

  • Page 51

    Philips Pixel Defect Policy 3 adjacent lit sub pixels (one white pixel) 0 0 0 Distance between two bright dot defects* 0 15 mm or more 0 Total bright dot defects of all types 0 4 or fewer 0 BLACK DOT DEFECTS ACCEPTABLE LEVEL MODEL 150X4 150C4/170C4 170X4/170N4 1 dark sub pixel 4 or fewer 4 or fewer 4 or fewer 2 adjacent dark sub pixels 1 or fewer 2[...]

  • Page 52

    Connecting to Your PC Your LCD Monitor : •Front View Product Description • Accessory Pack • Connecting to Your PC • Getting Started • Optimizing Performance • The Base Connecting to Your PC Accessory Pack Unpack all the parts. Item Description 1) Audio in Cable (Option only available for Multimedia version)(color lime) 2) Power Cable (s[...]

  • Page 53

    Connecting to Your PC Connecting to Your PC 1) Plug the power cord into monitor firmly. Note: If you use an Apple Macintosh, you need to connect the special Mac adapter to one end of the monitor signal cable. file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/connect.htm (2 of 6) [3/1/2004 5:58:07 PM][...]

  • Page 54

    Connecting to Your PC 2) a) Remove the arm box's top cover Press the center of the cap and open the cap from sides (Do not attempt to open the cap from the top or the bottom) b) Fix the cables to the hook c) Place the cables inside the arm box and lock the cables with grip on the base. d) Replace top cover We recommend you follow intelligent c[...]

  • Page 55

    Connecting to Your PC 3) Connect to PC (a) Turn off your computer and unplug its power cable. (b) Plug the power cord of your computer and your monitor into a nearby outlet. (c) Connect the monitor signal cable to the video connector on the back of your computer. (d) Turn on your computer and monitor. If the monitor displays an image, installation [...]

  • Page 56

    Connecting to Your PC 5) To remove back cover file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/connect.htm (5 of 6) [3/1/2004 5:58:07 PM][...]

  • Page 57

    Connecting to Your PC RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/connect.htm (6 of 6) [3/1/2004 5:58:07 PM][...]

  • Page 58

    The Base Your LCD Monitor : •Front View Product Description • Accessory Pack • Connecting to Your PC • Getting Started • Optimizing Performance Unfold and Fold the Base : • Unfold the base • Fold the base Remove the Base : • Remove the base The Base Unfold and Fold the Base Unfold the Base 1) Place monitor face down on a safe surfac[...]

  • Page 59

    The Base 1) Push down the head of monitor RETURN TO TOP OF THE PAGE Remove the Base Condition: ● for VESA standard mounting applications file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/base.htm (2 of 4) [3/1/2004 5:58:08 PM][...]

  • Page 60

    The Base 1) Remove the back cover file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/base.htm (3 of 4) [3/1/2004 5:58:08 PM][...]

  • Page 61

    The Base 2) Remove the 4 screws and then remove the base from the LCD monitor. Note: This monitor accepts a 100mmx100mm VESA- Compliant mounting interface. RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/base.htm (4 of 4) [3/1/2004 5:58:08 PM][...]

  • Page 62

    Getting Started Your LCD Monitor : •Front View Product Description • Connecting to Your PC • Getting Started • Optimizing Performance Getting Started Getting Started Use the information file ( .inf) for Windows® 95/98/2000/Me/XP or later The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for Windows®[...]

  • Page 63

    Getting Started 7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on 'Next' and then click on 'Have Disk...'. 8. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button. 9. Cl[...]

  • Page 64

    Getting Started information, please refer to Windows® 95/98/2000/Me/XP user's manual. RETURN TO TOP OF THE PAGE file:///D|/My%20documents/dfu/B2C/ENGLISH/170C4/install/gt_start.htm (3 of 3) [3/1/2004 5:58:09 PM][...]

  • Page 65

    Your Philips F1rst Choice Warranty Your Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high- quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please co[...]

  • Page 66

    Your Philips F1rst Choice Warranty ● Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms are valid. Just a phone call away In order to avoid unnecessary [...]

  • Page 67

    International Guarantee Your International Guarantee Dear Customer, Thank you for purchasing this Philips product which has been designed and manufactured to the highest quality standards. If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts irrespective of the country where it[...]

  • Page 68

    International Guarantee file:///D|/My%20documents/dfu/B2C/ENGLISH/warranty/war_intl.htm (2 of 2) [3/1/2004 5:58:18 PM][...]

  • Page 69

    United States Guarantee LIMITED WARRANTY (Computer Monitor) Click here to access the Warranty Registration Card . Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange* *Product will be exchanged with a new or renewed to original specifications unit within two business days for the first year. This product must be shipped i[...]

  • Page 70

    United States Guarantee This includes, but is not limited to, prerecorded material, whether copyrighted or not copyrighted.) ● a product used for commercial or institutional purposes. Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics. In countries[...]

  • Page 71

    United States Guarantee Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a partic[...]

  • Page 72

    Philips Warranty Helpdesk Philips Warranty Helpdesk Telephone numbers: Austria 01 546 575 603 Luxembourg 026 84 3000 Belgium 02 275 0701 Netherlands 053 482 9800 Cyprus (Greek) 800 92256 Norway 22 70 82 50 Denmark 35 25 87 61 Portugal 0800 831 363 France 03 8717 0033 Sweden 08 632 0016 Germany 0696 698 4712 Switzerland 02 23 10 21 16 Greece 00800 3[...]

  • Page 73

    Consumer Information Centers Consumer Information Centers Antilles • Argentina • Australia • Bangladesh • Brasil • Canada • Chile • China • Colombia • Czech Republic • Dubai • Egypt • Hong Kong • Hungary • India • Indonesia • Korea • Malaysia • Mexico • Morocco • New Zealand • Pakistan • Paraguay • Peru[...]

  • Page 74

    Consumer Information Centers TURKEY Türk Philips Ticaret A.S. Talatpasa Caddesi No 5. 80640-Gültepe/Istanbul Phone: (0800)-211 40 36 Fax : (0212)-281 1809 Latin America ANTILLES Philips Antillana N.V. Kaminda A.J.E. Kusters 4 Zeelandia, P.O. box 3523-3051 Willemstad, Curacao Phone: (09)-4612799 Fax : (09)-4612772 ARGENTINA Philips Antillana N.V. [...]

  • Page 75

    Consumer Information Centers COLOMBIA Industrias Philips de Colombia S.A.-Division de Servicio CARRERA 15 Nr. 104-33 Bogota, Colombia Phone:(01)-8000 111001 (toll free) Fax : (01)-619-4300/619-4104 MEXICO Consumer Information Centre Norte 45 No.669 Col. Industrial Vallejo C.P.02300, -Mexico, D.F. Phone: (05)-3687788 / 9180050462 Fax : (05)-7284272 [...]

  • Page 76

    Consumer Information Centers VENEZUELA Industrias Venezolanas Philips S.A. Apartado Postal 1167 Caracas 1010-A Phone: (02) 2377575 Fax : (02) 2376420 Canada CANADA Philips Electronics Ltd. 281 Hillmount Road Markham, Ontario L6C 2S3 Phone: (800) 479-6696 Pacific AUSTRALIA Philips Consumer Service. Customer Information Centre. 3 Figtree Drive Homebu[...]

  • Page 77

    Consumer Information Centers BANGLADESH Philips Service Centre 100 Kazi Nazrul Islam Avenue Kawran Bazar C/A Dhaka-1215 Phone: (02)-812909 Fax : (02)-813062 CHINA BEIJING Beijing Authorized Service Centre. Consumer Information Centre Building 6, West Street Chong Wen Men, Beijing, Jin Bang Co. Led. 100051 BEIJING GUANGZHOU Philips Authorized Servic[...]

  • Page 78

    Consumer Information Centers INDIA Phone: 91-20-712 2048 ext: 2765 Fax: 91-20-712 1558 BOMBAY Philips India Customer Relation Centre Bandbox House 254-D Dr. A Besant Road, Worli Bombay 400 025 CALCUTTA Customer Relation Centre 7 justice Chandra Madhab Road Calcutta 700 020 MADRAS Customer Relation Centre 3, Haddows Road Madras 600 006 NEW DELHI Cus[...]

  • Page 79

    Consumer Information Centers MALAYSIA Philips Malaysia Sdn. Berhad Service Dept. No.51,sect.13 Jalan University. 46200 Petaling Jaya, Selagor. P.O.box 12163 50768 Kuala Lumpur. Phone: (03)-7950 5501/02 Fax : (03)-7954 8504 PAKISTAN KARACHI Philips Electrical Ind. of Pakistan Consumer Information Centre F-54, S.I.T.E, P.O.Box 7101 75730 KARACHI Phil[...]

  • Page 80

    Consumer Information Centers TAIWAN Philips Taiwan Ltd. Consumer Information Centre 13F, No. 3-1 Yuan Qu St., Nan Gang Dist., Taipei 115, Taiwan Phone: 0800-231-099 Fax : (02)-3789-2641 THAILAND Philips Electronics (Thailand) Ltd. Philips Service Centre 209/2 Sanpavut Road, Bangna, Bangkok 10260 Phone : (02)-652 8652 Fax : (02)-614 3531 Africa MORO[...]

  • Page 81

    Consumer Information Centers DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-335 3666 Fax : (04)-335 3999 EGYPT Philips Egypt Consumer Information Centre 10, Abdel Rahman El Rafei Mohandessin - Cairo, P.O.Box 242 DOKKI Phone: (02)-3313993 Fax : (02)-3492142 file:///D|/My%20documents/dfu/B2C/ENGLISH/warranty[...]