Philips 170B4BB manual

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Philips 170B4BB alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Philips 170B4BB, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Philips service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Philips 170B4BB.

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Table of contents for the manual

  • Page 1

    Philips 170B4BB/170B4BG/170B4BS Electronic User's Manual file:///D|/L/english/170b4bgbs/index.htm [4/28/2003 1:30:09 PM][...]

  • Page 2

    Safety and Troubleshooting Information Safety Precautions and Maintenance • Installation Locations • FAQs • Troubleshooting • Regulatory Information • Other Related Information Safety precautions and maintenance WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to [...]

  • Page 3

    Installation Locations Avoid Heat and Extreme Cold ● Do not store or use the LCD monitor in locations exposed to heat, direct sunlight, or extreme cold. ● Avoid moving the LCD monitor between locations with large temperature differences. Choose a site falling within the following temperature and humidity ranges. Temperature: 5-35°C 41-95°F ?[...]

  • Page 4

    About This Manual About This Guide • Notational Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed version. It includes t[...]

  • Page 5

    CAUTION: This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data. WARNING: This icon indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of [...]

  • Page 6

    Product Information Product Features • Technical Specifications • Resolution & Preset Modes • Philips Pixel Defect Policy • Automatic Power Saving • Physical Specification • Pin Assignment • Product Views • Physical Function Product Features 170B4BG/170B4BB/170B4BS 17-inch color LCD monitor with excellent display performance ●[...]

  • Page 7

    - Video 75 ohm - Sync 2.2K ohm • Input signal levels 0.7 Vpp • Sync input signal Separate sync Composite sync Sync on green • Sync polarities Positive and negative • Video interface Dual input : D-Sub (analog) and DVI-D (digital) are available and user selectable Optical characteristics • Contrast ratio: 400 (typ.) • Brightness: 260 cd/[...]

  • Page 8

    H. freq (kHz) Resolution V. freq (Hz) 31.5 640*350 70 31.5 720*400 70 31.5 640*480 60 35.0 640*480 67 37.5 640*480 75 35.2 800*600 56 37.9 800*600 60 46.9 800*600 75 49.7 832*624 75 48.4 1024*768 60 60.0 1024*768 75 69.0 1152*870 75 71.8 1152*900 76 63.9 1280*1024 60 80.0 1280*1024 75 RETURN TO TOP OF THE PAGE Automatic Power Saving If you have VES[...]

  • Page 9

    OFF Blanked No No < 1 W Amber This monitor is E NERGY S TAR ® compliant. A s an E NERGY S TAR ® P artner, PHILIPS has determined that this product meets the E NERGY S TAR ® guidelines for energy efficiency. RETURN TO TOP OF THE PAGE Physical Specifications • Dimension (WxHxD) 375 x 393 x 180 mm (incl. Pedestal) • Weight 5.0 Kg • Tilt / [...]

  • Page 10

    1 T.M.D.S. Data2- 9 T.M.D.S. Data1- 17 T.M.D.S. Data0- 2 T.M.D.S. Data2+ 10 T.M.D.S. Data1+ 18 T.M.D.S. Data0+ 3 T.M.D.S. Data2/4 Shield 11 T.M.D.S. Data1/3 Shield 19 T.M.D.S. Data0/5 Shield 4 No connect 12 No connect 20 No connect 5 No connect 13 No connect 21 No connect 6 DDC Clock 14 +5V Power 22 T.M.D.S. Clock Shield 7 DDC Data 15 Ground (for +[...]

  • Page 11

    RETURN TO TOP OF THE PAGE Product Views Follow the links to see various views of the monitor and its components. Front View Product Description RETURN TO TOP OF THE PAGE Physical Function 1) Tilt 2) Swivel 170B4BG/170B4BB/170B4BS Product Information file:///D|/L/english/170b4bgbs/product/product.htm (6 of 7) [4/28/2003 1:30:22 PM][...]

  • Page 12

    RETURN TO TOP OF THE PAGE 170B4BG/170B4BB/170B4BS Product Information file:///D|/L/english/170b4bgbs/product/product.htm (7 of 7) [4/28/2003 1:30:22 PM][...]

  • Page 13

    Installing your LCD Monitor Your LCD Monitor : Front View Product Description • Connecting to Your PC • Remove and re-install the base • Getting Started • Optimizing Performance • Accessories (optional) Front View Product Description UP and DOWN buttons are used when adjusting the OSD of your monitor LEFT and RIGHT buttons, like the UP an[...]

  • Page 14

    POWER button switches your monitor on Automatically adjust the horizontal position, vertical position, phase and clock setting. RETURN TO TOP OF THE PAGE Optimizing Performance For best performance, ensure that your display settings are set at 1024x768@60Hz (for14"/15") or 1280x1024, 60Hz (for17"/18"). ● Note: You can check th[...]

  • Page 15

    On-Screen Display Description of the On-Screen Display • The OSD Tree Description of the On Screen Display What is the On-Screen Display? This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the monitors directly though an on-screen instruction window. The user interface provides user-friendliness a[...]

  • Page 16

    On-Screen Display file:///D|/L/english/170b4bgbs/osd/osddesc.htm (2 of 4) [4/28/2003 1:30:27 PM][...]

  • Page 17

    Digital signal input: RETURN TO TOP OF THE PAGE On-Screen Display file:///D|/L/english/170b4bgbs/osd/osddesc.htm (3 of 4) [4/28/2003 1:30:27 PM][...]

  • Page 18

    On-Screen Display file:///D|/L/english/170b4bgbs/osd/osddesc.htm (4 of 4) [4/28/2003 1:30:27 PM][...]

  • Page 19

    Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece • Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden • Switzerland • Spain • United Kingdom EAS[...]

  • Page 20

    Glossary A B C D E F G H I J K L M N O P Q R S T U V W X Y Z C Color temperature A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any desired val[...]

  • Page 21

    E Energy Star Computers Programme An energy conservation programme launched by the US Environmental Protection Agency (EPA) with the primary aim of promoting the manufacture and marketing of energy-efficient office automation equipment. Companies joining this programme must be willing to commit themselves to manufacturing one or more products capab[...]

  • Page 22

    A Universal Serial Bus device that provides additional connections to the Universal Serial Bus. Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub. Hubs serve to simplify USB connectivity from the user's perspective and provide robustness at low cost and complexity. Hubs are wiring concentrators and[...]

  • Page 23

    Upstream The direction of data flow towards the host. An upstream port is the port on a device electrically closest to the host that generates upstream data traffic from the hub. Upstream ports receive downstream data traffic. RETURN TO TOP OF THE PAGE V Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written t[...]

  • Page 24

    Download and Print Installing your LCD monitor driver • Download and Printing Instructions • Installing FPadjust Program Installing Your LCD monitor driver System requirements: PC running Windows 95, Windows 98, Windows 2000 , Windows Me, Windows XP or later ● Find your driver ".inf/.icm/.cat" at : /PC/drivers/ ● Read the "Dr[...]

  • Page 25

    Download 170S4FG.pdf Download 170S4FB.pdf Download 170S4FS.pdf 2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'. 3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose &a[...]

  • Page 26

    Exit your browser and install the FPadjust Program. ● Read the "FP_Readme04.txt" file before installing. RETURN TO TOP OF THE PAGE Download and Print file:///D|/L/english/download/download.htm (3 of 3) [4/28/2003 1:30:33 PM][...]

  • Page 27

    FAQs (Frequently Asked Questions) Safety and Troubleshooting • General FAQ • Screen Adjustments • Compatibility with Other Peripherals • LCD Panel Technology • Ergonomics, Ecology and Safety Standards • Troubleshooting • Regulatory Information • Other Related Information General FAQs Q: When I install my monitor what should I do if [...]

  • Page 28

    Q: What does 'refresh rate' mean in connection with an LCD monitor? A: The refresh rate is of much less relevance for LCD monitors. LCD monitors display a stable, flicker-free image at 60Hz. There is no visible difference between 85Hz and 60Hz. Q: What are the .inf and .icm files on the set-up disk & CD-ROM? How do I install the drive[...]

  • Page 29

    Q: What does the Refresh Rate mean for LCD? A: Unlike CRT display technology, in which the speed at which the electron beam is swept from the top to the bottom of the screen determines flicker, an active matrix display uses an active element (TFT) to control each individual pixel and the refresh rate is therefore not really applicable to LCD techno[...]

  • Page 30

    A: The FPadjust program generates alignment patterns that help you adjust monitor settings such as Contrast, Brightness, Horizontal Position, Vertical Position, Phase and Clock for optimal performance. Q: When I install my monitor, how do I get the best performance from the monitor? A: For best performance, make sure your display settings are set a[...]

  • Page 31

    Q: What is USB (Universal Serial Bus)? A: Think of USB as a smart plug for PC peripherals. USB automatically determines resources (like driver software and bus bandwidth) required by peripherals. USB makes necessary resources available without user intervention. There are three main benefits of USB. USB eliminates "case angst," the fear o[...]

  • Page 32

    Q: What is polarization ? A: Polarization is basically directing light to shine in one direction. Light is electromagnetic waves. Electric and magnetic fields oscillate in a direction perpendicular to the propagation of the light beam. The direction of these fields is called the 'polarization direction'. Normal or non-polarized light has [...]

  • Page 33

    A: Unlike a CDT monitor, the TFT LCD panel has a fixed resolution. For example, an XGA monitor has 1024x3 (R, G, B) x 768 pixels and a higher resolution may not be available without additional software processing. The panel is designed to optimize the display for a 65MHz dot clock, one of the standards for XGA displays. Since the vertical/horizonta[...]

  • Page 34

    Standards. Q: Does the LCD monitor conform to general safety standards? A: Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 95/99/03 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment and recyclability. The specification page provides detailed data on safet[...]

  • Page 35

    Troubleshooting Safety and Troubleshooting • FAQs • Common Problems • Imaging Problems • Regulatory Information • Other Related Information This page presents problems that can be corrected by the user. If the problem still exists after these possible solutions, contact your nearest Philips dealer. Common Problems Having this problem? Che[...]

  • Page 36

    The screen is too bright or too dark Adjust the contrast and brightness in OSD Main Controls. (The backlight of the LCD monitor has a fixed life span. When the screen becomes dark or begins to flicker, please contact your dealer. ● An after-image appears If an image remains in the screen for an extended period of time, it may be imprinted in the [...]

  • Page 37

    Regulatory Information TCO'95/99 Information • TCO'95/99 Environmental Requirements • TCO'03 Information • Recycling Information for Customers • CE Declaration of Conformity • Energy Star Declaration • Federal Communications Commission (FCC) Notice (U.S. Only) • Commission Federale de la Communication (FCC Declaration) [...]

  • Page 38

    electronics equipment are concerned, is that environmentally harmful substances are used both in the products and during their manufacture. Since it is not so far possible to satisfactorily recycle the majority of electronics equipment, most of these potentially damaging substances sooner or later enter nature. There are also other characteristics [...]

  • Page 39

    RETURN TO TOP OF THE PAGE Environmental Requirements Flame retardants Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their purpose is to prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer casing can consist of flame retardant substances. Most flame retardants contai[...]

  • Page 40

    RETURN TO TOP OF THE PAGE TCO'03 Information (Option, only available for TCO'03 version) Congratulations! The display you have just purchased carries the TCO'03 Displays label. This means that your display is designed, manufactured and tested according to some of the strictest quality and environmental requirements in the world. This[...]

  • Page 41

    been involved in influencing the development of IT equipment in a more user-friendly direction. Our labelling system started with displays in 1992 and is now requested by users and IT-manufacturers all over the world. For more information, please visit www.tcodevelopment.com RETURN TO TOP OF THE PAGE Recycling Information for Customers Philips esta[...]

  • Page 42

    CE Declaration of Conformity Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards - EN60950:1992+A1+A2+A3+A4+A11 (Safety requirement of Information Technology Equipment) - EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment) - EN55024:1998 (Immunity [...]

  • Page 43

    Power Saving Alternative 2 One step OFF Amber < 1 W A s an E NERGY S TAR ® P artner, PHILIPS has determined that this product meets the E NERGY S TAR ® guidelines for energy efficiency. We recommend you switch off the monitor when it is not in use for quite a long time. RETURN TO TOP OF THE PAGE Federal Communications Commission (FCC) Notice ([...]

  • Page 44

    Commission Federale de la Communication (FCC Declaration) Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une in[...]

  • Page 45

    VCCI Notice (Japan Only) This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for Information technology equipment. If this equipment is used near a radio or television receiver in a domestic environment, it may cause radio Interference. Install and use the equipment according to the instruction m[...]

  • Page 46

    Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. RETURN TO TOP OF THE PAGE Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works toge[...]

  • Page 47

    North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN,[...]

  • Page 48

    RETURN TO TOP OF THE PAGE Ergonomie Hinweis (nur Deutschland) Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß Reparaturen nur durch Fachpersonal durchgeführt werden. 1. nur original-Ersatzteile verwendet werden. 2. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird. 3. Aus ergonom[...]

  • Page 49

    of plug proceed as follows: 1. Remove fuse cover and fuse. 2. Fit new fuse which should be a BS 1362 5A,A.S.T.A. or BSI approved type. 3. Refit the fuse cover. If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3-pin plug fitted in its place. If the mains plug contains a fuse, this should have a valu[...]

  • Page 50

    the lead - not simply over the three wires. RETURN TO TOP OF THE PAGE Regulatory Information file:///D|/L/english/170b4bgbs/safety/regs/regulat.htm (14 of 14) [4/28/2003 1:30:43 PM][...]

  • Page 51

    Other Related Information Safety and Troubleshooting • FAQs • Troubleshooting • Regulatory Information • Information for Users in the U. S . • Information for Users Outside the U.S Information for Users in the U. S. For units set at 115 V : Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a max[...]

  • Page 52

    Philips Pixel Defect Policy Product Features • Technical Specifications • Resolution & Preset Modes • Automatic Power Saving • Physical Specification • Pin Assignment • Product Views Philips' Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest quality products. We use some of the industry's most [...]

  • Page 53

    One lit red, green or blue subpixel Two adjacent lit subpixels: - Red + Blue = Purple - Red + Green = Yellow - Green + Blue = Cyan (Light Blue) Three adjacent lit subpixels (one white pixel) Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'. These are the types of black dot defects: One dark [...]

  • Page 54

    Bright dot defects within 20 mm circle 3 or fewer 3 or fewer Total bright dot defects of all types 4 or fewer 6 or fewer BLACK DOT DEFECTS ACCEPTABLE LEVEL MODEL 170B4 170S4 1 dark subpixel 4 or fewer 6 or fewer 2 adjacent dark subpixels 2 or fewer 3 or fewer 3 adjacent dark subpixels 0 0 Distance between two black dot defects* 15 mm or more 5 mm o[...]

  • Page 55

    Connecting to Your PC Your LCD Monitor : Front View Product Description • Accessory Pack • Connecting to Your PC • Remove and re-install the base • Getting Started • Optimizing Performance • Accessories (optional) Accessory Pack Unpack all the parts. Item Description 170B4B 170B4M 170S4F 1) Audio in Cable (Option only available for Audi[...]

  • Page 56

    6) E-DFU package with Quick Setup Guide, Using Your Monitor Manual, and CD-ROM. v v v 7) Pivot CD-ROM v RETURN TO TOP OF THE PAGE Connecting to Your PC 1) Thread power cord through the hole at the bottom of the base, and plug onto monitor firmly. 2) Double check all cables' connection closely. Make sure they are all connected well. Connecting [...]

  • Page 57

    Note: If you use an Apple Macintosh TM , you need to connect the special Mac adapter to one end of the monitor signal cable. Connecting to Your PC file:///D|/L/english/170b4bgbs/install/connect.htm (3 of 4) [4/28/2003 1:30:57 PM][...]

  • Page 58

    3) Connect to PC (a) Turn off your computer and unplug its power cable. (b) Connect the monitor signal cable to the video connector on the back of your computer. (c) Plug the power cord of your computer and your monitor into a nearby outlet. (d) Turn on your computer and monitor. If the monitor displays an image, installation is complete. RETURN TO[...]

  • Page 59

    Remove and Re-install the Base Your LCD Monitor : Front View Product Description • Accessory Pack • Connecting to Your PC • Getting Started • Optimizing Performance • Accessories (optional) Remove and Re-install the Base : Remove the base • Re-install the base Condition: for VESA standard mounting applications ● for optional base repl[...]

  • Page 60

    3) Unscrew the four screws of the base RETURN TO TOP OF THE PAGE Re-install the Base 1) Put monitor face down on the safe surface and plug in the cables into connectors. 2) Mount the base onto the monitor body and fix four screws securely. Remove and re-install the base file:///D|/L/english/170b4bgbs/install/base.htm (2 of 3) [4/28/2003 1:30:57 PM][...]

  • Page 61

    3) Lift the monitor body and thread all cables through the hole at the bottom of the base. RETURN TO TOP OF THE PAGE Remove and re-install the base file:///D|/L/english/170b4bgbs/install/base.htm (3 of 3) [4/28/2003 1:30:57 PM][...]

  • Page 62

    Getting Started Your LCD Monitor : Front View Product Description • Connecting to Your PC • Remove and Re-install the Base • Getting Started • Optimizing Performance • Accessories (optional) Getting Started Use the information file ( .inf) for Windows 95/98/2000/Me/XP or later The built-in VESA DDC2B feature in Philips Monitors supports P[...]

  • Page 63

    Start Windows Me 1. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'. 2. Double click on the 'Display' Icon. 3. Select the 'Settings' tab then click on 'Advanced...'. 4. Select 'Monitor' button, then click on 'Change...' button. 5. Sel[...]

  • Page 64

    Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button. 8. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button. 9. Click on the 'Have disk...' button, then click on the 'Brow[...]

  • Page 65

    Accessories (optional) Your LCD Monitor : Front View Product Description • Connecting to Your PC • Remove and re-install the base • Getting Started • Optimizing Performance Accessories (optional): USB Hub • Multimedia Base Accessories (optional) These accessories may not be available in NAFTA. Item Description USB Hub: (PCUH411) USB hub s[...]

  • Page 66

    RETURN TO TOP OF THE PAGE USB Hub Take off the cover. Slide into USB tray on rear side of base. Accessories (optional) file:///D|/L/english/170b4bgbs/install/access.htm (2 of 5) [4/28/2003 1:30:59 PM][...]

  • Page 67

    RETURN TO TOP OF THE PAGE Multimedia Base 1) Put monitor face down on the safe surface and plug in the cables into connectors. 2) Mount the base onto the monitor body and fix four screws securely. 3) Lift the monitor body and thread all cables through the hole at the bottom of the base. Accessories (optional) file:///D|/L/english/170b4bgbs/install/[...]

  • Page 68

    4) For Multimedia base, plug the flying DC power cable of base onto monitor. 5) Thread power cable through the hole at the bottom of the base, and plug onto monitor firmly. 6) Connect microphone and audio cables onto the rear side of base if any. Accessories (optional) file:///D|/L/english/170b4bgbs/install/access.htm (4 of 5) [4/28/2003 1:30:59 PM[...]

  • Page 69

    7) Connect to PC (a) Turn off your computer and unplug its power cable. (b) Connect the monitor signal cable to the video connector on the back of your computer. (c) Connect the audio and microphone cables to the audio and mic connectors on the back of your computer. (d) Plug the power cord of your computer and your monitor into a nearby outlet. (e[...]

  • Page 70

    Your International Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly[...]

  • Page 71

    Your International Guarantee Dear Customer, Thank you for purchasing this Philips product which has been designed and manufactured to the highest quality standards. If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts irrespective of the country where it is repaired during a pe[...]

  • Page 72

    LIMITED WARRANTY (Computer Monitor) Click here to access the Warranty Registration Card . Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange* *Product will be exchanged with a new or renewed to original specifications unit within two business days for the first year. This product must be shipped in at your expense for se[...]

  • Page 73

    Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available). Where CAN I GET MORE INFORMATION? For more information, contact the Philips Customer Care Center by calling (877) 835-1838 (U.S.A. customers only) or (903) 242-4804 . Before R[...]

  • Page 74

    Philips Customer Care Center, P. O. Box 2976, Longview, TX 75601 Your International Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while [...]

  • Page 75

    F1rst Choice Contact Information Telephone numbers: Austria 01 546 575 603 Luxembourg 408 443 5501 Belgium 02 275 0701 Netherlands 053 482 9800 Cyprus (Greek) 800 92256 Norway 22 70 82 50 Denmark 35 25 87 61 Portugal 0800 831 363 France 03 8717 0033 Sweden 08 632 0016 Germany 0696 698 4712 Switzerland 02 23 10 21 16 Greece 00800 3122 1223 Spain 09 [...]

  • Page 76

    Consumer Information Centers Antilles • Argentina • Australia • Bangladesh • Brasil • Canada • Chile • China • Colombia • Czech Republic • Dubai • Egypt • Hong Kong • Hungary • India • Indonesia • Korea • Malaysia • Mexico • Morocco • New Zealand • Pakistan • Paraguay • Peru • Philippines • Poland ?[...]

  • Page 77

    ANTILLES Philips Antillana N.V. Kaminda A.J.E. Kusters 4 Zeelandia, P.O. box 3523-3051 Willemstad, Curacao Phone: (09)-4612799 Fax : (09)-4612772 ARGENTINA Philips Antillana N.V. Vedia 3892 Capital Federal CP: 1430 Buenos Aires Phone: (011)-4544 2047 BRASIL Philips da Amazônia Ind. Elet. Ltda. Av. Luis Carlos Berrini, 1400 - Sao Paulo -SP Phone: 0[...]

  • Page 78

    PARAGUAY Philips del Paraguay S.A. Avenida Artigas 1513 Casilla de Correos 605 Asuncion Phone: (021)-211666 Fax : (021)-213007 PERU Philips Peruana S.A. Customer Desk Comandante Espinar 719 Casilla 1841 Limab18 Phone: (01)-2136200 Fax : (01)-2136276 URUGUAY Ind.Philips del Uruguay S.A. Luis Alberto de Herrera 1248 Customer Help Desk 11300 Montevide[...]

  • Page 79

    NEW ZEALAND Philips New Zealand Ltd. Consumer Help Desk 2 Wagener Place, Mt.Albert P.O. box 1041 Auckland Phone: 0800 477 999 (toll free) Fax : 0800 288 588 (toll free) Asia BANGLADESH Philips Service Centre 100 Kazi Nazrul Islam Avenue Kawran Bazar C/A Dhaka-1215 Phone: (02)-812909 Fax : (02)-813062 CHINA BEIJING Beijing Authorized Service Centre.[...]

  • Page 80

    HONG KONG Philips Hong Kong Limited Consumer Information Centre 16/F Hopewell Centre 17 Kennedy Road, WANCHAI Phone: 2619 9663 Fax : 2481 5847 INDIA Phone: 91-20-712 2048 ext: 2765 Fax: 91-20-712 1558 BOMBAY Philips India Customer Relation Centre Bandbox House 254-D Dr. A Besant Road, Worli Bombay 400 025 CALCUTTA Customer Relation Centre 7 justice[...]

  • Page 81

    KOREA Philips Korea Ltd. Philips House C.P.O. box 3680 260-199, Itaewon-Dong. Yongsan-Ku, Seoul 140-202 Phone:080-600-6600 (Local toll free) Fax : (02)-709-1245 MALAYSIA Philips Malaysia Sdn. Berhad Service Dept. No.51,sect.13 Jalan University. 46200 Petaling Jaya, Selagor. P.O.box 12163 50768 Kuala Lumpur. Phone: (03)-7950 5501/02 Fax : (03)-7954 [...]

  • Page 82

    TAIWAN Philips Taiwan Ltd. Consumer Information Centre 26F, 66, Chung-Hsiao W. Road Sec. 1 TAIPEI Phone: 0800-231-099 or (02)-2382-4567 Fax : (02)-2382-3027 THAILAND Philips Electronics (Thailand) Ltd. Philips Service Centre 209/2 Sanpavut Road, Bangna, Bangkok 10260 Phone : (02)-652 8652 Fax : (02)-614 3531 Africa MOROCCO Philips Electronique Maro[...]

  • Page 83

    EGYPT Philips Egypt Consumer Information Centre 10, Abdel Rahman El Rafei Mohandessin - Cairo, P.O.Box 242 DOKKI Phone: (02)-3313993 Fax : (02)-3492142 Consumer Information Centers file:///D|/L/english/warranty/warcic.htm (8 of 8) [4/28/2003 1:31:17 PM][...]