Paxar Monarch 9416 manual

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Table of contents for the manual

  • Page 1

    ® Monar ch ® 9416 FreshMarx™ System TC 94 1X FM XE M Re v . AA 8 /0 6 ©20 06 Pa xar Amer icas, I nc. All r ights r eser ved. Equipment Manual Equipment Manual[...]

  • Page 2

    Each product and pro gram carries a re spective written warranty, the only warranty on which the customer can rely. Paxar reserves the righ t to make changes in the produ ct, the programs, and their availability at any time and without notice. Although Paxar has made every effort to provide complete and accu rate information in this manual, Paxar s[...]

  • Page 3

    Table of Contents i T ABLE OF CONTENTS Getting St arted ................................................................ 1-1 Unpacking the FreshM arx Syst em .................................. 1-1 Connecting the Printer’ s Power S upply .......................... 1-2 Reading the Indica tor Light ........................................... 1-4 Loa[...]

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    ii Table of Contents Care and Main tena nce ......................................................4-1 Clearing Label Jams .....................................................4-1 Cleaning the Pr inthead .................................................4-2 Cleaning the Platen Rolle r and Prin ter ............................4-2 Troublesho oting.....[...]

  • Page 5

    Getting Started 1-1 GETTING ST AR TED Use this syste m for product freshness. The system co nsists of a Monarch ® 9416 ® printer and a keypad with the FreshMa rx™ applicat ion. This chapte r includes in formation about ♦ unpa cking the FreshM arx system ♦ connecting the printer’s po wer supply ♦ read ing the prin ter’s ind icator ligh[...]

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    1 - 2 Getting Started Connecting the Prin ter’s Power Supply To connect th e power supply to the pr inter: Caution Do not touc h the electric al connectors while setting up t he printer. Electrostatic di scharge can damage or destroy th e printhead or electronic c omponents. 1. Place the printe r on a table in a lo cation that allows easy access [...]

  • Page 7

    Getting Started 1-3 5. Plug the round en d of the power supply cabl e into the socket at the back o f the printer. 6. Plug the three- pronged en d of the AC adapte r cord into a grou nded electrical o utlet. WARNING The printe r and power supp ly should never be operated in a location where either one can ge t wet. Personal injury could result.[...]

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    1 - 4 Getting Started Reading the I ndicator Light The indicator ligh t monitors the printe r's status. Indicator Light Description GREEN Printer is on and read y to use. FLASHING GREEN Printer is paused. Press th e FEED button to resume printing. FLASHING RED Printer error condition. See Chap ter 5, “Troubleshooting” for error conditions [...]

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    Getting Started 1-5 Loading Labels Note: If you run out of la bels while print ing, do not turn off the printe r when reloading the labels. You may lose yo ur data. The printer resumes printing wh en reloaded. 1. Remove and discard th e tape or wrapping from a new roll of labels . 2. Press the cov er release levers ( located on both sides of the pr[...]

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    1 - 6 Getting Started 4. Remove a supply holder guide fro m one end of the supply holder. The supply holder is normall y attached with a line to the inside of th e printer. 5. Slide a roll of labels onto the supply holde r. Note: If the core diamete r on your roll of labels is 1 inch in diame ter, remove th e 1.5-inch suppl y core adapters from the[...]

  • Page 11

    Getting Started 1-7 7. Insert the en ds of the supply holder into the slots in the su pply roll mount. Important Informati on Make sure the plastic line attaching the supply ho lder to the pr inter is tucked down out of th e way of the supply holder and su pply holder guides. Otherwise, the pla stic line may wrap around the su pply holder or get ca[...]

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    1 - 8 Getting Started 8. Adjust the s upply guides to their widest po sition by turning the d ial. 9. Feed the la bels, printing side up, under the supply guides and o ver the platen rolle r. Supply Guides Platen Roller Supply Guides[...]

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    Getting Started 1-9 10. Press the labe ls under the supply guides. 11. Turn the dial to adjust the supply g uides so that they barely touch the ed ges of the label backin g paper. 12. Close the co ver until it loc ks in place. 13. Press the FEED button. The indicato r light shoul d be GREEN. 14. Calibrate the supp ly if printing stops and t he indi[...]

  • Page 14

    1 - 10 Getting Started Calibrating the Supply 1. Turn off the printe r. 2. Press and hold the FEED button wh ile turning on the printer. 3. Release the FEED button after the indicato r light starts flashin g ORANGE. The printer calibrates the die cut sensor, measures the label length , and prints the test labels. 4. To resume normal printin g, turn[...]

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    Using The Keypad 2-1 USING THE KEYP AD This chapte r describes how to ♦ connect the k eypad power supply ♦ conn ect the commun ication cabl e ♦ use the keypad ♦ configure the FreshMarx syste m– IMPORTANT! ♦ set the date and time ♦ proce ss the produ ct ♦ print a Use Firs t label ♦ use t he Stop Pr inting fun ction. Note: Keep this[...]

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    2-2 Using The Keypad 4. Plug the power supply cable wit h the L-sh aped end into the socket on the right side of the keypad. 5. Plug the three- pronged en d of the AC adapte r cord into a grou nded electrical o utlet. L-shaped Connector[...]

  • Page 17

    Using The Keypad 2-3 Connecting the Communication Cable To connect th e serial cab le from the printer to the keypad: 1. Turn off the printe r and the keypad before connectin g the cable. 2. Connect the ser ial cable to the ( 9-pin) serial port on the back of the prin ter. 9-pin Serial Port[...]

  • Page 18

    2-4 Using The Keypad 3. Connect the other end of the s erial cable (9-p in) to the serial port on the ri ght-hand side of the keypad. About the Keypad Use the Fres hMarx application to date-label food items. The bu tton descriptions, color s, and layout ca n be changed for ea ch application. See Chapter 3, “Using the Update U tility, ” for more[...]

  • Page 19

    Using The Keypad 2-5 Setting up the Fres hMarx System IMPORTANT - Complete the f ollowing steps before using the syste m. To set up t he system: 1. Press the Fresh Marx button thre e times. SELECT DATE OR TI ME 2. Press the numb er 3 button. SENDING PRINT ER SETUP COMMAND TO PRINTER , PLEASE WAI T. 3. Press any ke y to print a labe l. Setting the D[...]

  • Page 20

    2-6 Using The Keypad To set the Time : 1. Press the Fresh Marx button thre e times. SELECT DATE OR TI ME 2. Press the numb er 2 button. The display shows the curr ent time sett ing. If this is correct, pr ess the FreshMarx butt on to return to the Main Display. To change t he settin g, use th e numeric buttons: ♦ press 1 to chang e the hours ♦ [...]

  • Page 21

    Using The Keypad 2-7 Processing the Product Use the Fre shMarx application t o label any produc t for freshness. All products are listed on the buttons on the keypad. The num eric button s on the keypad al low you to enter the qu antity of labels to be printed. To print one label at a ti me: 1. Press any produ ct button once. PRINTING A label print[...]

  • Page 22

    2-8 Using The Keypad Printi ng a Use First La bel Apply a “Us e First” label to any product that needs to be used f irst. 1. Press the Use Firs t button on the keypad (bottom right) PRINTING A label prints with the words "Use First” and “Use Primer o". Using the Stop Pr inting Function If you press t he wrong numbe r of labels to [...]

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    Using the Update Utility 3-1 USING THE UPDA TE UTILITY The FreshMar x Update Utility allows you to ♦ edit th e keypad’s overlay ♦ change a key’ s description ♦ change a key’s color ♦ delet e a key ♦ print the new ov erlay ♦ send the upda ted data to th e keypad. Note: This chapter is only for Sup ervisors or System Administrators.[...]

  • Page 24

    3-2 Using the Update Utility Before You Be gin Install the Update Utility on a PC with Microsoft ® Windows ® 98 or great er. The PC should also hav e Microsoft ® Office ® 2000 (or gr eater installed) , which includes Acc ess database s oftware. 1. Install the Update Utility b y inserting the Up date Utility CD into the CD-ROM drive on your PC. [...]

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    Using the Update Utility 3-3 Editing the Overlay You can chan ge the way the o verlay appears (a key’s color or text description). 1. From the Ma in screen, click Edit Overlay . The Overlay Edit screen appe ars. 2. To change a key ’s text, click the key to chang e. The Edit Overlay Key Data screen app ears. 3. Click in the box and ente r the ne[...]

  • Page 26

    3-4 Using the Update Utility 4. Click Edit Label to change the label’s wording, offset ti me, and choose to print the time on the label. The Edit Lab el Data screen appears. 5. Change any necessary text for the label or offset time. 6. Decide if yo u want to print the time on the lab el. If so, make sure the box is checke d next to Print Time on [...]

  • Page 27

    Using the Update Utility 3-5 Whenever you retur n to the Main screen, you are prompt ed: 10. Click OK to contin ue. 11. If you made chan ges: ♦ print the new overlay, se e “Printing the Overlay,” for more information. ♦ update the keypad’s sof tware/application, see “Updating the Keypad,” for more information.[...]

  • Page 28

    3-6 Using the Update Utility Changing a Key’s Color 1. From the Ma in screen, click Edit Overlay . The Overlay Edit screen appe ars. 2. Click the key to change. The Edit Overlay Key Data screen ap pears. 3. Click Change Co lor . The Color screen app ears. 4. Pick the color you want fo r the selected key. If you want to define a custom color, clic[...]

  • Page 29

    Using the Update Utility 3-7 7. Click D one to ret urn to th e Main scr een. Whenever you retur n to the Main screen, you are prompt ed: 8. Click OK to contin ue. 9. If you made changes: ♦ print the new overlay, se e “Printing the Overlay,” for more information. ♦ update the keypad’s sof tware/application, see “Updating the Keypad,” f[...]

  • Page 30

    3-8 Using the Update Utility Defining Custom Colors 1. From the Ma in screen, click Edit Overlay . The Overlay Edit screen appe ars. 2. Click the key to change. The Edit Overlay Key Data screen ap pears. 3. Click Change Co lor . The Color screen app ears. 4. From the Color screen, click D efine Custom Colors . The Cu stom Color scree n appears. 5. [...]

  • Page 31

    Using the Update Utility 3-9 Whenever you retur n to the Main screen, you are prompt ed: 11. Click OK to contin ue. 12. If you made chan ges: ♦ print the new overlay, se e “Printing the Overlay,” for more information. ♦ update the keypad’s sof tware/application, see “Updating the Keypad,” for more information. Deleting a Key Check wit[...]

  • Page 32

    3-10 Using the Update Utility 1. From the Ma in screen, click Edit Overlay . The Overlay Edit screen appe ars. 2. Click the key to delete. The Edit Overlay Key Data screen ap pears. When you click Delete Key , you see 3. Click OK to remove ALL data for th is key from the database and displ ay a black box in place of this key on the overl ay. 4. Cli[...]

  • Page 33

    Using the Update Utility 3-11 Printing the O verlay If you make any change s to the overlay, pr int it on a color printer and insert it i nto the keypad. 1. From the Ma in screen, click Edit Overlay . The Overlay Edit screen appe ars. 2. Click P rint . The Print scre en appears. Your Print screen may appe ar differently, based on yo ur Operating Sy[...]

  • Page 34

    3-12 Using the Update Utility Whenever you ret urn to the Main screen, you are prompted: 7. Click OK to contin ue. Updating the Keyp ad After the ch anges are made to the key and l abel data, send the up dated data to the keypad/termin al, so the changes appe ar on any future la bels printed. Note: Make sure th e printer is connec ted to the comput[...]

  • Page 35

    Using the Update Utility 3-13 Communication Settings The Update Utility scans your compute r for available communica tion ports and adds the m to the Com Port list box. To display the c ommunication setting s: 1. From the Ma in screen, click S etup , Com Port . You see 2. Enter the p assword: 5675 and click OK . The Communications Settings screen a[...]

  • Page 36

    3-14 Using the Update Utility To update the keypad/termina l: 1. Connect the null modem c able provided in t he software kit fr om the compute r to the keypad. 2. On the main menu select All to up date the application and the data files. Select Data Only to update just th e data sent to the keypad. 3. From the Ma in screen, click U pdate Terminal .[...]

  • Page 37

    Care and Maintenance 4-1 CARE AND MAINTENANCE This chapter te lls you how to ♦ clear label jams ♦ clean the printhead Clearing Labe l Jams When you are prin ting and a jam oc curs, the indica tor light turns RED. To clear the jam: 1. Turn off the printer. Press th e power switch on the back of t he printer to the off position (O). 2. Press the [...]

  • Page 38

    4-2 Care and Maintenance Cleaning the Printhead Remember to clean the print head every time you load a new label roll int o the printer. Caution: You must turn off the printer’s power before cleaning the print head. To clean the printhead while printing, you may lose your data when you tur n off the printe r. 1. Turn off the printe r. Press the p[...]

  • Page 39

    Troubleshooting 5-1 TROUBLESHOOTING Problem Action Indicator light is off when the printer is turned on. Check the power con nections from the power supply to the printer and wall outlet. See "Connecting the Prin ter’s Power Supply” in Chapter 1 for more informatio n. Check the cable connec tions from the keypad to the printer. See “Conn[...]

  • Page 40

    5-2 Troubleshooting Problem Action Calibrate the supply. 1. Turn off the printer. 2. Load labels. See “Loading Labels” in Chapter 1 for more information. 3. Press and hold the FE ED button while turning on the printer . 4. Release t he FEED button after the indicator l ight starts flashing ORANGE. The printer ca librates the die cut sensor , me[...]

  • Page 41

    Troubleshooting 5-3 Problem Action Label exits par tially out of the printer or skips a label. A label may be caught in the printer. See “Clearing Label Jams” in Chapter 4 for more informatio n. Make sure the labels are loaded correctly and tha t they are the Paxar /Monarch labels recommended for this application. See “Loading Labels” in Ch[...]

  • Page 42

    5-4 Troubleshooting Problem Action Test label does not print. Make sure the sup ply is loaded correctly. Make sure th e die cut sens or is in the correct position (was not accidentally moved while loading supplies). See “Checking the Die Cut Sensor ,” in Chapter 1 for more informatio n. The keypad displa ys an error. To clear an error displayed[...]

  • Page 43

    Template Sample A-1 TEMPLA TE SAMPLE This Appendix show s the default Fr eshMarx keypad template and f ood item tables for shelf life . The keypad has 60 keys that can be programmed. I t is not necessary to use al l 60 keys or ch oose a background c olor. Backgro und colors are normally used to separa te familie s of food item s for Salad Dressings[...]

  • Page 44

    A-2 Template Sample Vegetable Me ats Item Shelf Life Item Shelf Life ROMAINE LETTUCE 24 Hours HAM 48 Hours ICEBERG LETTUCE 24 Hours TURKEY 48 Hours CALIFORNIA MIX 24 Hours GROUND B EEF 48 Hours SPINACH MIX 24 Hours ROAST BEEF 48 Hours CARROTS 24 Hours GRILLED CHICKEN 48 Hours POTATOES 24 Hours BACON 48 Hours ONIONS 48 Hours TUNA 48 Hours TOMATOES 2[...]

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    V isit www .paxar .com for sales, service, supplies, information, and telephone numbers for our International locations. T OLL FREE: 1-800-363-7525 (In Canada) 1-800-543-6650 (In the U.S.A.)[...]