Panasonic WV-SW598 manual

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Table of contents for the manual

  • Page 1

    Before attempting to connect or operate this pr oduct, please read these instructions car efully and save this manual for future use. The model number is abbreviated in some descriptions in this manual. Installation Guide Included Installation Instructions Network Camera Model No. WV -SW598 PGQX1224Y A Cs0313-1043 Printed in China[...]

  • Page 2

    WARNING: • T o pr event injury , this apparatus must be securely attached to the wall/ceiling in accordance with the installation instruc- tions. • All work related to the installation of this pr oduct should be made by qualified service personnel or system installers. • The installation shall be carried out in accordance with all applicable [...]

  • Page 3

    Contents Important safety instructions ............................................................................................................................................. 4 Limitation of liability ...............................................................................................................................................[...]

  • Page 4

    Important safety instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all war nings. 4) Follow all instructions. 5) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 6) Only use attachments/accessories specified by the manufacturer . 7[...]

  • Page 5

    Limitation of liability THIS PUBLICA TION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANT ABILITY , FITNESS FOR ANY P ARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD P ARTY'S RIGHT . THIS PUBLICA TION COULD INCLUDE TECHNICAL INACCURACIES OR TY[...]

  • Page 6

    Main functions H.264 dual stream and JPEG (MJPEG) triple encoding at 1920x1080/30 fps H.264 dual stream output and JPEG (MJPEG) output can be simultaneously pr ovided. * H.264 stream1: 1920x1080/ max. 30 fps H.264 stream2: 640x360/ max. 30 fps Super Dynamic (MEGA Super Dynamic) ( ☞ Operating Instructions (included in the CD-ROM)) MEGA Super Dynam[...]

  • Page 7

    System r equir ements for a PC CPU: Intel ® Core TM 2 Duo 2.4 GHz or faster r ecommended Memory: 512 MB or more (A minimum of 1 GB memory is r equired when using Micr osoft ® Windows ® 8, Microsoft ® Windows ® 7 or Microsoft ® Windows Vista ® .) Network interface: 10BASE-T/100BASE-TX 1 port Audio interface: Sound card (when using the audio f[...]

  • Page 8

    T rademarks and r egistered trademarks  • Microsoft, W indows, Windows Vista, Internet Explorer , and DirectX are  either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.  • Microsoftpr oductscreenshot(s)r eprintedwit[...]

  • Page 9

    Pr ecautions Refer installation work to the dealer . Installation work requir es technique and experience. Failure to observe this may cause fir e, electric shock, injury , or damage to the product. Be sure to consult the dealer . Stop the operation immediately when something is wrong with this pr oduct. When smoke goes up from the pr oduct, the sm[...]

  • Page 10

    Do not damage the power cable. Do not damage, fabricate, twist, stretch, bundle, or for ci- bly bend the power cable. Do not place heavy objects on it, and keep it away from heat sour ces. Use of a damaged power cable may cause electric shock, short circuit, or fir e. Consult the dealer for repair . Do not install this product on a place that is gr[...]

  • Page 11

    Periodically images on the screen appear to be dis- torted When the camera is installed in a location where it is sub- ject to small vibrations (for example, when it is installed near devices that vibrate), images may appear distorted and stretched lengthways. This phenomenon is a charac- teristic of image pickup devices that use CMOS sensors and i[...]

  • Page 12

    Position refr esh During the use for a long period of time, the preset posi- tions may become inaccurate. When “Position refresh” is set for the created schedule, the camera position will be corrected periodically . Refer to the Operating Instructions on the provided CD-ROM for how to perform the settings. Tilt angles and the zoom ratio This pr[...]

  • Page 13

    Pr ecautions for installation Panasonic assumes no responsibility for injuries or property damage r esulting from failur es arising out of improper installation or operation inconsistent with this documentation. Power supply This product has no power switch. When turning off the power , tur n off a power supply or remove a power cable. When the pow[...]

  • Page 14

    T ake notice of humidity . Install this product when the humidity is low . If this product is installed during rainfall or when there is high humidity , the inside may be exposed to moistur e and the dome cover may become foggy . Heater unit This product is equipped with an internal heater unit for use in cold climates. The product can be used in t[...]

  • Page 15

    Major operating contr ols External I/O cable Microphone input cable (connector: white) Audio output cable (connector: black) Network cable with cable coupler Output cable for the monitor used for adjustment Safety wire Attachment pipe Housing base (inside) Rear sunshield (accessory) Front sunshield (accessory) Main sunshield (Attached at the time o[...]

  • Page 16

    <Rear view of the main body with the main sunshield rear cover detached> Water-resistant cap Main nameplate SD memory card slot Live indicator Access indicator Link indicator INITIAL SET switch (OFF  ON) 16[...]

  • Page 17

    Initialize the camera Use the INITIAL SET switch to reset the settings of the camera to the default. IMPORT ANT :  • The settings including the network settings will be initialized. Note that the pr eset position settings and the CRT key (SSL encryption key) used for the HTTPS protoco[...]

  • Page 18

    Insert/r emove an SD memory car d How to insert an SD memory card IMPORT ANT :  • WheninsertinganSDmemorycard,makesur ethedirection. Step 1 Pull out the main sunshield rear cover on the r ear of the camera by pressing the tab on the top of the sunshield. Step 2 Remove the locking screw of the water -resistant cap.[...]

  • Page 19

    Step 7 First, insert the tab on the bottom of the main sunshield rear cover into the main body , and then push the tab on the top of the main sunshield rear cover into the main body until a click is heard. Step 8 T ur n on the power of the camera, and select “Use” for “SD memory card” on the [SD memory car d] tab of the “Basic” page on [...]

  • Page 20

    Installations/Connections Caution: • FOR UL LISTED MODEL(S), ONL Y CONNECT 24 V AC CLASS 2 POWER SUPPL Y (UL 1310/CSA 223) or LIMITED POWER SOURCE (IEC/EN/UL/CSA 60950-1). Before installation, pr epare the following  • When mounting this camera to a ceiling, [...]

  • Page 21

    How to detach the housing base Before attaching the camera to a custom-made mount bracket, detach the housing base and attachment pipe fr om the camera so that installation and connections can be performed. Step 1 Remove the fixing screws (3 pcs.*) that ar e securing the housing base and the camera. The removed scr ews will be requir ed when attach[...]

  • Page 22

    Installation Before starting installation/connection, make sur e that the power cable is not connected to the main power supply . Refer to the “Precautions for installation” section befor e starting installation/connection. ( ☞ Page 13) Step 1 Install the mounting bracket. When using the wall mount bracket WV -Q122 (option). Pass the cables t[...]

  • Page 23

    Step 4 Mount the camera to the bracket. q Attach the housing base to the mount bracket using the hexagon screws (M5, 4 pcs.) attached to the housing base*. (Recommended tightening torque: 2.45 N·m {1.81 lbf·ft}) The “REAR” mark of the housing base shall be direct- ed to the wire hook section. * Special screw : These screws ar e hexagon screws[...]

  • Page 24

    Fixing screws (3 pcs.) Positioning pin Camera Protection Cover Housing base Step 5 Attach the front and r ear sunshields (accessory) to the camera. q Put the fingers on the dents of the front and r ear sun- shields to detach the hooks. The sunshields will be divided into two parts. For loss prevention, one side of the fr ont and rear sunshields are[...]

  • Page 25

    Step 7 Fix the front and r ear sunshields on the camera using the front/r ear sunshield fixing screw (accessory). (Recommended tightening torque: 0.72 N·m {0.53 lbf·ft}) Front/rear sunshields xing screw Note:  • Whenremovingthefrontandrearsunshields,perform steps 5 - 7 in the reverse or der . ( ☞ Pages 24 and [...]

  • Page 26

    Connection Caution: • Before starting connections, make sur e that the power connection (24 V AC power cord or LAN cable) is discon - nected. Failure to observe this may cause fir e, electric shock, injury , or damage to the product. • A READIL Y ACCESSIBLE DISCONNECT[...]

  • Page 27

    • 24 V AC power supply connector kit (accessory) Recommended specification of cable (wire) Wire size (AWG), stranded wire #24 (0.22 mm) #22 (0.33 mm) #20 (0.52 mm) #18 (0.83 mm) Length of cable 20 m {65.62 feet} 30 m {98.43 feet} 45 m {147.64 feet} 75 m {246.06 feet} Power supply connector housing (accessory) Pin No. Signal 1 2 3 4 24 V AC LIVE ([...]

  • Page 28

    • External I/O cable IMPORT ANT :  • Off, input, and output of the external I/O terminal 2 and 3 can be switched by configuring the setting. The default of EXT I/O terminal 2 and 3 is “Off”. It is possi- ble to determine whether or not to receive input fr om EXT I/O terminal 2 and 3 (ALARM IN2, 3) by sele[...]

  • Page 29

    Connection example (Refer to page 26 for how to connect the cables.) When connecting with a PC directly Power supply (24 V AC) LAN cable (category 5e or better , cross) PC Powered speaker Plug-in power type microphone RJ-45 female connector (cable coupler) Recommended total extended cable length* <Required cable> LAN cable (category 5e or bet[...]

  • Page 30

    Connecting to a network using a PoE+ hub when the temperature is –30 °C {–22 °F} or less * When connecting to a network using a PoE+ hub when the temperature is –30 °C {–22 °F} or less, use a 24 V AC power supply or a tested PoE injector . Hub, router PC LAN cable (category 5e or better , straight) LAN cable (category 5e or better , str[...]

  • Page 31

    Configur e the network settings Configuring the camera so that it can be accessed from a PC The following are descriptions for when the camera with default settings is configur ed. If you are using fir ewall software on your PC, the Setup Pr ogram may not be able to find any cameras on your network. Configure the setting of the camera after tempora[...]

  • Page 32

    v Iftheinstallationscreenoftheviewersoftwar e“NetworkCameraView4S”isdisplayed,followtheinstructionsofthe wizard to start the installation. (The viewer softwar e is installed from the camera.)  • The“Live”pagewillbedisplayed.  • Ifyoucannotinstal[...]

  • Page 33

    T r oubleshooting Before asking for r epairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a pr oblem is not described below . Symptom Cause/solution Reference pages Power is not turned on. When using a PoE+ device for power supply  •?[...]

  • Page 34

    Symptom Cause/solution Reference pages Live indicator keeps on blinking orange approx. in 2 seconds intervals.  • UPnP TM error has occurr ed since the power is not supplied to the router . T ur n on the power of the router . Wait until the connections ar e established. −  • Anerrorhasoccurr edduringtheportupd[...]

  • Page 35

    Symptom Cause/solution Reference pages It is hard to see images with the camera when there ar e raindrops on the dome cover . The effectiveness of the rain wash coating may have been reduced. Refer to “Cleaning this pr oduct body” in “Precautions for use” and clean the dome cover . If the situation does not improve contact your dealer . 10 [...]

  • Page 36

    Specifications • Basic Power source: 24VAC±15%,PoE+device(IEEE802.3atcompliant)orT estedPoEinjector(60W) Power consumption: AC power supply: 24 V AC (50 Hz/ 60 Hz)/ 3.5 A/ 55 W T ested Power over Ether net (Injector: 60 W) : 54 V DC/ Approx. 1.0 A/ 50 W PoE+ device: 54 V DC/ Approx. 470 mA/ 25 W (Class 4 de[...]

  • Page 37

    Minimum illumination: Color: 0.5 lx {0.0465 foot-candle} (F1.6, Auto slow shutter: Off (1/30 s), AGC: High) 0.031 lx {0.0029 foot-candle} (F1.6, Auto slow shutter: max. 16/30 s, AGC: High)* BW: 0.06 lx {0.0056 foot-candle} (F1.6, Auto slow shutter: Off (1/30 s), AGC: High) 0.004 lx {0.0004 foot-candle} (F1.6, Auto slow shutter: max. 16/30 s, AGC: H[...]

  • Page 38

    • Network Network: 10BASE-T/100BASE-TX, RJ-45 connector Resolution: •Imagecapturemode: 2 mega pixel [16:9] H.264 JPEG (MJPEG) 1920x1080/640x360/320x180, max. 30 fps 1920x1080/640x360/320x180, max. 30 fps •Imagecapturemode: 1.3 mega pixel [16:9] H.264 JPEG (MJPEG) 1280x720/640x360/320x180, max. 30 fps 1280x720/640x360/320x180[...]

  • Page 39

    Standar d accessories Installation Guide (this document) ........................................................................................................................1 pc. W arranty card ......................................................................................................................................................1 [...]

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    For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www .panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic W ay , Secaucus, New Jersey 07094 U.S.A. Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www [...]