Panasonic WV-SW395E manual

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Table of contents for the manual

  • Page 1

    Before attempting to connect or operate this pr oduct, please read these instructions car efully and save this manual for future use. The model number is abbreviated in some descriptions in this manual. Installation Guide Network Camera Model No. WV -SW396/WV -SW395 WV -SW396E/WV -SW395E WV -SW396 (This illustration r epresents WV -SW396.)[...]

  • Page 2

    The lightning flash with arrowhead sym- bol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosur e that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point within an equilater - al triangle is[...]

  • Page 3

    Contents Important safety instructions ............................................................................................................................................. 4 Limitation of liability ...............................................................................................................................................[...]

  • Page 4

    Important safety instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Clean only with dry cloth. 6) Do not block any ventilation openings. Install in accordance with the manufactur er's instructions. 7) Do not install near any heat sources such as radiators, heat r egisters, [...]

  • Page 5

    Limitation of liability THIS PUBLICA TION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANT ABILITY , FITNESS FOR ANY P ARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD P ARTY'S RIGHT . THIS PUBLICA TION COULD INCLUDE TECHNICAL INACCURACIES[...]

  • Page 6

    Main functions H.264/MPEG-4 and JPEG triple encoding H.264/MPEG-4 stream and JPEG (MPEG) outputs can be simultaneously pr ovided. * Either H.264 or MPEG-4 is selectable. Introduction of Super Dynamic (MEGA Super Dynamic) ( ☞ Operating Instructions (included in the CD-ROM)) MEGA Super Dynamic compensates brightness on a pixel-to-pixel basis so tha[...]

  • Page 7

    System r equir ements for a PC CPU: Intel ® Core TM 2 Duo 2.4 GHz or faster r ecommended Memory: 512 MB or more (A minimum of 1 GB memory is r equired when using Microsoft ® Windows ® 7 or Microsoft ® Windows Vista ® .) Network interface: 10BASE-T/100BASE-TX 1 port Audio interface: Sound card (when using the audio function) Monitor: Image capt[...]

  • Page 8

    T rademarks and r egister ed trademarks  • Microsoft,W indows, W indows Vista, Internet Explorer , ActiveX, and DirectX a re  either registered trademarks or trade - marks of Microsoft Corporation in the United States and/or other countries.  • Microsoftpr oductscreenshot(s)repri[...]

  • Page 9

    Pr ecautions Refer installation work to the dealer . Installation work requir es technique and experiences. Failure to observe this may cause fir e, electric shock, injury , or damage to the product. Be sure to consult the dealer . Stop the operation immediately when something is wrong with this pr oduct. When smoke goes up from the pr oduct, the s[...]

  • Page 10

    Do not damage the power cable. Do not damage, fabricate, twist, stretch, bundle, or for ci- bly bend the power cable. Do not place heavy objects. Keep away from heat sour ces. Use of the damaged power cable may cause electric shock, short circuit, or fir e. Consult the dealer for repair . Do not install this product on a place that is gr eatly infl[...]

  • Page 11

     • When some SDHC/SD memory cards are  used with this product, the pr oduct may not work properly or performance deterioration may be caused. Use the SDHC/SD memory cards r ecommended in page 38. Code label The code labels (accessory) are r equired at inquiry for trouble. Use caution not to lose these labels. It is r[...]

  • Page 12

    Pr ecautions for installation Panasonic assumes no responsibility for injuries or property damage r esulting from failures arising out of improper installation or operation inconsistent with this documentation. Power supply This product has no power switch. Use a power supply device equipped with the ON-OFF switch for servicing. When the power cabl[...]

  • Page 13

    Radio disturbance When this product is used near TV/radio antenna, str ong electric field or magnetic field (near a motor , a transformer or a power line), images may be distorted and noise sound may be produced. T ake notice of humidity . Install this product when the humidity is low . If this product is installed during rainfall or at a high humi[...]

  • Page 14

    Major operating contr ols <Rear view of the main body with the main sunshield rear cover detached> External I/O cable Microphone input cable (connector: white) Audio output cable (connector: black) Network cable Output cable for the monitor used for adjustment Safety wire Attachment pipe Housing base (inside) Rear sunshield (accessory) Front [...]

  • Page 15

    Insert/r emove an SDHC/SD memory car d How to insert an SDHC/SD memory card Important:  • BeforeinsertingtheSDHC/SDmemorycar d,tur n o ff thepowerofthecamerafirst.  • WheninsertinganSDHC/SDmemorycard,makesur ethedirection.  • Whenthe SDHC/SD memory[...]

  • Page 16

    Step 7 First, insert the tab on the bottom of the main sunshield rear cover into the main body , and then push the tab on the top of the main sunshield rear cover into the main body until a click is heard. Step 8 T urn on the power of the camera, and select "Use" for "SD memory card" on the [SD memory car d] tab of the "Bas[...]

  • Page 17

    Installations/Connections Caution: •FORULLISTEDMODEL(S),ONL YCONNECT24VACCLASS2POWERSUPPL Y . Before installation, pr epare the following (E model only) When mounting this camera, wall mount bracket WV -Q122 (option) is required. When mounting the camera on a bracket that is locally procur ed, the attachment[...]

  • Page 18

    How to detach the housing base Step 1 Remove the fixing screws (3 pcs.*) that ar e securing the housing base and the camera. The removed scr ews will be required when attaching the housing base to the camera again. Use caution not to lose these screws. * Special screw (Fixing scr ew): These screws are hexagon screws. Use an M5 hexagon wr ench. Hous[...]

  • Page 19

    Installation Before starting installation/connection, make sur e that the power cable is not connected to the main power supply . Refer to the "Precautions for installation" section befor e starting installation/connection. ( ☞ Page 12) Step 1 Install the mounting bracket. When using the wall mount bracket WV -Q122 (option). Refer to th[...]

  • Page 20

    Step 4 Mount the camera on the bracket. q Attach the housing base to the mount bracket using the hexagon screws (M5) attached to the housing base* provided with the mount bracket. (Recommended tightening torque: 2.45 N·m {1.81 lbf·ft}) The "REAR" mark of the housing base shall be direct- ed to the wire hook section. * Special screw : Th[...]

  • Page 21

    Step 5 Attach the front and r ear sunshields (accessory) to the camera. q Put the fingers on the dents of the front and r ear sun- shields to detach the hooks. The sunshields will be divided into two parts. For loss prevention, one side of the fr ont and rear sunshields are linked together with a wir e. w Locate the front and r ear sunshields to th[...]

  • Page 22

    Connection Caution: Before starting connection, make sur e that the circuit breaker is switched off. Failur e to observe this may cause fire, electric shock, injury , or damage to the product. Coaxial cable To the monitor used for adjustment 8P alarm cable (accessory) To a sensor To a plug-in power type microphone To an external powered speaker To [...]

  • Page 23

    • 24 V AC power supply connector kit (accessory) Recommended specification of cable (wire) Wire size (AWG), stranded wire #24 (0.22 mm) #22 (0.33 mm) #20 (0.52 mm) #18 (0.83 mm) Length of cable 20 m {65.62 feet} 30 m {98.43 feet} 45 m {147.64 feet} 75 m {246.06 feet} T erminals of the power supply connector Pin No. Signal 1 2 3 4 24 V AC LIVE 24 [...]

  • Page 24

    <Ratings>  • ALARM IN1/ DA Y/NIGHT IN, ALARM IN2, ALARM IN3 Input specification: No-voltage make contact input (4 V - 5 V DC, internally pulled up) OFF: Open or 4 V - 5 V DC ON: Make contact with GND (requir ed drive current: 1 mA or more)  • ALARMOUT ,AUXOUT Output specification: Open collector o[...]

  • Page 25

    Connection example (Refer to page 22 for how to connect the cables.) When connecting with a PC directly <Required cable> LAN cable (category 5e or better , cross, STP*) * E model only To the power supply (24 V AC) LAN cable (category 5e or better , cross, STP*) PC Powered speaker (option) Plug-in power type microphone (option) RJ-45 female co[...]

  • Page 26

    When connecting to a network using a PoE+ hub <Required cable> LAN cable (category 5e or better , straight, STP*) * E model only Important:  • The video monitor is used for checking the adjustment of the angular field of view when installing the camera or when servicing. I[...]

  • Page 27

    Initialize the camera Use the initial set switch to reset the settings of the camera to the default. Important:  • The settings including the network settings will be initialized. Note that the preset position settings and the CRT key (SSL encryption key) used for the HTTPS protocol w[...]

  • Page 28

    Using the CD-ROM About the CD launcher Insert the provided CD-ROM into the CD-ROM drive of your PC to display the CD launcher window .  • Ifthelauncherwindowisnotdisplayed,doubleclickthe"CDLauncher .exe"fileontheCD-ROM.  • The License Agreement will be displayed. [...]

  • Page 29

    Installing Panasonic IP setting software On the CD launcher window , click the [Install] button next to [IP Setting Software] to display the Panasonic IP setting soft - wareinstallationwindow .Confirmthefollowingsettingsbeforestartingtheinstallation. q Select?[...]

  • Page 30

    Installing the Viewer softwar e TheViewer software(NetworkCamera View4S)must beinstalled onthe PCin ordertodisplay cameraimages. Onthe CD launcherwindow , clickthe [Install]button nextto [ViewerSoftware],and followthe instructionsdisplayed on[...]

  • Page 31

    Configure the network settings of the camera using the Panasonic IP setting software It is possible to perform the network settings of the camera using the IP setup software on the provided CD-ROM. When usingmultiplecameras,itisnecessarytoconfigurethenetwork?[...]

  • Page 32

    c  Completeeachnetworksetupitemandclickthe[Save]button. Note:  • Whenselecting"DHCP"or"AutoIP",itispossibletoset"DNS"to"Auto".  • Byuncheckingthe"Waitforcamerarestarting."checkbox,multiple[...]

  • Page 33

    T r oubleshooting Before asking for r epairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a pr oblem is not described below . Symptom Cause/solution Reference pages Power is not turned on. When using a PoE+ device for power supply  •?[...]

  • Page 34

    Symptom Cause/solution Reference pages Live indicator keeps on blinking orange approx. in 2 seconds intervals.  • UPnP TM error has occurred since the power is not supplied to the router . T urn on the power of the router . W ait until the connections are established. −  • Anerrorhasoccurredduringtheportupdate[...]

  • Page 35

    About the live indicator The live indicator will light or blink as follows depending on the camera status. Operation status Indicator status When the power is turned on Before the network connection is established Blinks orange When the network connection is established Blinks orange → Blinks green → Lights gr een During the standby or connecti[...]

  • Page 36

    Specifications • Basic Power source: 24 V AC or PoE+ (IEEE802.3at compliant) Power consumption: SW396 24 V AC*: 50 Hz/60 Hz: 43 W/1.8 A, PoE+: Approx. 25 W/460 mA (Class 4 device) SW395 24 V AC*: 50 Hz/60 Hz: 43 W/1.8 A, PoE+: Approx. 24 W/440 mA (Class 4 device) * FOR UL LISTED MODEL(S), ONL Y CONNECT 24 V AC CLASS 2 POWER SUPPL Y . Ambient oper[...]

  • Page 37

    Adaptive black stretch: On/Of f Back light compensation (BLC): On/Off Light control mode setting: Indoor scene (50 Hz)/ Indoor scene (60 Hz)/ Outdoor scene/ Fix shutter Shutter speed: 1/30, 3/100, 3/120, 2/100, 2/120, 1/100, 1/120, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/10000 Auto slow shutter: Off (1/30 s), max. 2/30 s, max. 4/30 s, max. 6/30 s, [...]

  • Page 38

    • Network Network: 10BASE-T/100BASE-TX, RJ45 connector Resolution: Aspect ratio: 4:3 H.264: 1280x960/ 800x600/ VGA(640x480)/ QVGA(320x240), max. 30 fps MPEG-4: VGA(640x480)/QVGA(320x240), max. 30 fps JPEG (MJPEG): 1280x960/ 800x600/ VGA(640x480)/ QVGA(320x240), max. 30 fps Aspect ratio: 16:9 H.264: 1280x720/ 640x360/ 320x180, max. 30 fps JPEG (MJ[...]

  • Page 39

    Standar d accessories Installation Guide (this document) ........................................................................................................................1 pc. W arranty card (P model only) ...............................................................................................................................1 pc. CD-R[...]

  • Page 40

    For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www .panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic W ay , Secaucus, New Jersey 07094 U.S.A. Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www [...]