Panasonic WV-NS202A manual

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Table of contents for the manual

  • Page 1

    LOCK OPEN Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. Network Camera Network Operating Instructions Model No. WV -NS202A[...]

  • Page 2

    2 CONTENTS Preface ....................................................................................................................... ..... 3 About these operating instructions .............................................................................. 3 Trademarks and registered trademarks ..................................................[...]

  • Page 3

    3 Preface About these operating instructions There are 2 sets of operating instructions for the WV-NS202A as follows. • Installation Guide • Network operating instructions These network operating instructions contain descriptions of how to operate this product using a PC via a network and of how to configure the settings. Refer to the installat[...]

  • Page 4

    4 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC. Monitor images from a single camera Notes: • When "ON" is selected for "User Authentication", the authentication window will be displayed before dis- playing live images for the user name and password entries. The default [...]

  • Page 5

    5 About the "Live" page q [Setup] button (*1) Click this button to display the setup menu. The but- ton will turn green and the setup menu will be dis- played. w [Live] button Click this button to display the "Live" page. The but- ton will turn green and the "Live" page will be dis- played. e Multi-screen buttons Image[...]

  • Page 6

    6 u [SD] button (manual SD recording button) (*2) This button will be displayed only when "Manual" is selected for "Save trigger" on the setup menu. ( ☞ page 27) Click this button to manually record images on the SD memory card. Refer to page 10 for descriptions of how to manually record images on the SD memo- ry card. i [List[...]

  • Page 7

    7 original position (where the camera was when "360° map-shot" or "Preset map-shot" was carried out). • When "360 map-shot" is carried out while the cam- era is moving (panning/tilting), images captured while panning/tilting may be displayed as the thumb- nail display. In this case, stop the current operation and ca[...]

  • Page 8

    8 !9 Mic input button (*3) Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only when "Mic input" or "Interactive" is selected for "Audio mode" on the setup menu. ( ☞ page 49) When this button is clicked, the button will turn into the button and audio from the camer[...]

  • Page 9

    9 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registere[...]

  • Page 10

    10 Record images on the SD memor y card manually Images displayed on the "Live" page can be recorded on the SD memory card manually. This button is operable only when "Manual" is selected for "Save trigger" on the setup menu. ( ☞ page 27) Images recorded on the SD memory card can be copied onto the PC. ( ☞ page 29)[...]

  • Page 11

    11 Action at an alarm occurrence The alarm action will be performed when the following alarms occur. Alarm type Terminal alarm: When connecting an alarm device such as a sensor to the EXT I/O connector 1-3 on the rear of the camera, the alarm action (camera action at an alarm occurrence) will be performed when the connected alarm device is activate[...]

  • Page 12

    12 T ransmit images onto an FTP ser ver Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. Important: • When using this function, set the user name and the password to access the FTP s[...]

  • Page 13

    13 Save images on the SD memory card when images fail to transmit using the FTP periodic transmission function Images that have failed to transmit using the FTP periodic transmission can be saved automatically on the SD mem- ory card. Images saved on the SD memory card can be obtained from the [SD memory card] tab of the "Basic setup" pag[...]

  • Page 14

    14 Display the log list The following logs can be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed. • Manual log: Logs filed when images have been recorded on the SD memory card will be displayed. • FTP error log: Logs filed when the FTP peri[...]

  • Page 15

    15 Log list displayed in the log list win- dow [Number of the listed logs] Total number of the logs of the selected log type and a number of the log being displayed on the top of the log list will be displayed. Note: Enter the desired log number and press the [Enter] key on the keyboard. The log of the designated number will be displayed on the top[...]

  • Page 16

    16 [Download] button Click this button to download all logs of the selected log list as a file onto the PC. [CLOSE] button Click this button to close the log list window.[...]

  • Page 17

    17 Playback of images saved on the SD memor y card When clicking a time and date listed on the log list window, the "live" page will turn to the "playback" page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed. Important: • Refresh interval of images ma[...]

  • Page 18

    18 [STOP] button Playback will stop and the "playback" window will turn to the "live" page. [NEXT IMAGE] button The next frame will be displayed and paused when this button is clicked during playback. Each time this button is clicked during pausing, the frame next to the currently displayed frame will be dis- played. Note: When [...]

  • Page 19

    19 About the network security of the camera Equipped security functions The following security functions are featured in this camera. q Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to "ON&qu[...]

  • Page 20

    20 Display the setup menu and configure the settings of the camera using a PC The settings of the camera can be configured on the setup menu. The setup menu is only operable by users whose access level is "1. Administrator". How to display the setup menu Step 1 Display the "Live" page. ( ☞ page 4) Step 2 Click the [Setup] butt[...]

  • Page 21

    21 Step 1 Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the setup page dis- played in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab. Step 2 Complete each setting item disp[...]

  • Page 22

    22 About the setup menu window q [Live] button Click this button to display the "Live" page. w [Basic setup] button Click this button to display the "Basic setup" page. The basic settings such as time and date and cam- era title, and the settings relating to the NTP server and the SD memory card can be configured on the "Ba[...]

  • Page 23

    23 i [Network setup] button Click this button to display the "Network setup" page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network Management Protocol) and the FTP (File Transfer Protocol) periodic transmission function can be con- figured on the "Network setup" page. Refer to page 67 f[...]

  • Page 24

    24 Configure the basic settings of the camera [Basic setup] The basic settings such as time and date and camera name, and the settings relating to the NTP server and the SD memory card can be configured on the "Basic setup" page. The "Basic setup" page has 4 tabs; the [Basic] tab, the [NTP] tab, the [SD memory card] tab and the [...]

  • Page 25

    25 • SD memory card error LED: This LED will light when the SD memory card is unavailable to save images. • Power LED: This LED will light when the power is on. [OSD Position] Select a position where time and date, camera title, pre- set ID, panning/tilting angle, zoom ratio are to be dis- played on the "Live" page. Upper left: The ab[...]

  • Page 26

    26 Configure the settings relating to the NTP server [NTP] Click the [NTP] tab on the "Basic setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page. [Time adjustment] Select the time adjustment metho[...]

  • Page 27

    27 ■ SD memory card setup [SD memory card] Select "Use" or "Not use" to determine whether or not to use the SD memory card. Default: Not use Important: • Before removing the SD memory card from the cam- era, it is necessary to select "Not use" first. • After inserting the SD memory card, it is necessary to select[...]

  • Page 28

    28 File name: ["Entered file name" + "Time and date (year/month/day/hour/minute/second)"] + "Serial number" Number of characters that can be entered for the file name: 1 - 8 characters Note: When "FTP error" is selected for "Save trigger", the file name entered for "File name" on the [FTP][...]

  • Page 29

    29 Copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the "Basic setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) The following are descriptions of how to copy images saved on the SD memory card onto the PC. It is necessary in advance to select "Allo[...]

  • Page 30

    30 2 GB 1 GB 512 MB 256 MB 128 MB 64 MB Size of SD memory card Size of SD memory card Approx. 32 000 pics Approx. 16 000 pics Approx. 8 000 pics Approx. 4 000 pics Approx. 2 000 pics Approx. 1 000 pics Approx. 36 000 pics Approx. 18 000 pics Approx. 9 000 pics Approx. 4 500 pics Approx. 2 250 pics Approx. 1 125 pics Approx. 38 000 pics Approx. 19 0[...]

  • Page 31

    31 Configure the settings relating to the logs [LOG] Click the [LOG] tab on the "Basic setup" page.( ☞ pages 20 and 21: How to display/operate the setup menu) ■ Alarm [Save logs] Select "ON" or "OFF" to determine whether to save the alarm logs. ON: Saves the alarm logs OFF: Does not save the alarm logs Default: ON [...]

  • Page 32

    How the logs and images are saved depending on the settings for "Alarm" [LOG] tab ON 32 Alarm: Save logs OFF Use Alarm input Not use Other than "Alarm input" – [SD memory card] tab SD memory card Use Not use – Save trigger Alarm input Other than "Alarm input" Logs: Up to 5 000 logs will be kept. When more than 5 00[...]

  • Page 33

    ON How the logs and images are saved depending on the settings for "Manual" Logs and associated images [LOG] tab 33 Manual: Save logs Not use – – Use Other than "Manual" – Logs: Logs will not be saved. Images: Images will not be saved. OFF Manual ON OFF [SD memory card] tab SD memory card Use Other than "Manual" [...]

  • Page 34

    OFF Use Not use Other than "FTP error" – FTP error Not use – Other than "FTP error" Logs: Logs will not be saved. Images: Images will not be saved. Logs: Logs will not be saved. Images: Images will be saved. When available capacity of the SD memory card ran out, saving of images will become impossible. Note: To display image[...]

  • Page 35

    35 Configure the settings relating to images and audio [Camera setup] The settings relating to JPEG/MPEG-4 images and camera operations such as the settings of image quality, preset positions, audio, etc. can be configured on this page. The "Camera setup" page has 4 tabs; the [JPEG/MPEG-4] tab, the [Cam Function] tab, the [Image/Position][...]

  • Page 36

    36 ■ MPEG-4 setup Click the [JPEG/MPEG-4] tab on the "Camera setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) Configure the settings relating to MPEG-4 image such as "Max bit rate (per 1 client)", "Image capture size", "Image quality", etc. in this section. Refer to page 35 for fur[...]

  • Page 37

    37 Multicast: No concurrent access limitation for a cam- era. Refer to page 4 for further information about the maxi- mum concurrent access number. Default: Unicast port (AUTO) [Unicast port1 (Image)] Enter the unicast port number (used to transmit images from the camera). Available port number: 1024 - 50000 (Only even num- bers are available.) Def[...]

  • Page 38

    38 Configure the settings relating to the camera title and the camera operations [Cam Function] Click the [Cam Function] tab on the "Camera setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) Configure the settings relating to camera title and the camera operations on this page. [Camera title on screen] Select "[...]

  • Page 39

    39 [Upside-down] Select "ON (desktop)" or "OFF (ceiling)" to determine how the camera is to be installed. ON (desktop): Select this when the camera is to be installed with the dome side up. OFF (ceiling): Select this when the camera is to be installed with the dome side down. Default: OFF (ceiling) [EL-ZOOM] Select "ON"[...]

  • Page 40

    40 Configure the settings relating to images and the preset positions [Image/Position] Click the [Image/Position] tab on the "Camera setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) When the [SETUP>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened wind[...]

  • Page 41

    41 Configure the settings relating to image quality ("Image Adjust" setup menu) Click the [SETUP>>] button of "Image Adjust" on the [Image/Position] tab of the "Camera setup" page. ( ☞ page 40) The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. Wh[...]

  • Page 42

    42 [Simple Black & white mode] Select "AUTO" or "OFF" for the simple black and white mode. OFF: The camera will always be in the color mode. AUTO: The camera will automatically be in the color mode or in the black and white mode depending on brightness (intensity of illumination). When taking images under dark illumination, [...]

  • Page 43

    43 • After selecting "AWC", click the [ADJUST] but- ton. It will take for around 7 seconds to complete the white balance adjustment. [Red Gain] Adjust the red color of images. When the cursor is moved in the "+" direction, the red color will become thicker. When the cursor is moved in the " – " direction, the red c[...]

  • Page 44

    44 Set mask areas When "OFF" is selected for "Super Dynamic 3", it is possible to compensate for backlight by masking brighter areas. Step 1 Display the setup menu of "Image Adjust". ( ☞ page 41) Step 2 Click the [START] button of "Mask area". → Borders will appear and the image displayed on the [Image/Po[...]

  • Page 45

    45 Configure the settings relating to the preset positions ("Preset No." setup menu) Click the [SETUP>>] button of "Preset Position" on the [Image/Position] tab of the "Camera setup" page. ( ☞ page 40) It is possible to register, edit and delete the preset positions on this page. When the focus, brightness, zoo[...]

  • Page 46

    46 [Preset No.] [SET] button: When the position of the camera is deter- mined using the [ZOOM] buttons, the [FOCUS] but- tons, the [BRIGHTNESS] buttons and the control pad/buttons, click this button after selecting the desired preset position number (1 - 64) from the pull- down menu. The determined position will be newly registered as the preset po[...]

  • Page 47

    47 FOCUS buttons BRIGHTNESS buttons Control pad/buttons Refer to pages 6 and 7 for descriptions of how to oper- ate these buttons/pad. ■ Position [Start position] Move the camera to the desired point to be set as the start point of the auto panning using the control pad/but- tons and adjust the image using the [ZOOM] buttons and the [FOCUS] butto[...]

  • Page 48

    48 Configure the settings relating to the privacy zone ("Privacy Zone" setup menu) Click the [SETUP>>] button of "Privacy Zone" on the [Image/Position] tab of the "Camera setup" page. ( ☞ page 40) When there is a zone that is not to be displayed, set the zone as a privacy zone to not to display. Up to 8 privacy[...]

  • Page 49

    49 ZOOM buttons FOCUS buttons BRIGHTNESS buttons Control pad/buttons Refer to pages 6 and 7 for descriptions of how to oper- ate these buttons/pad. [CLOSE] button Click this button to close the "Privacy zone" setup menu. Configure the settings relating to audio [Audio] Click the [Audio] tab on the "Camera setup" page. ( ☞ page[...]

  • Page 50

    50 [Audio output volume (PC to Camera)] Select a volume level on the camera to hear audio transmitted from the PC. Low/Middle/High Default: Middle [Audio output interval (PC to Camera)] Select an interval for audio transmission from the follow- ing. 160 msec/320 msec/640 msec/1280 msec Default: 640 msec Notes: • When a shorter interval is selecte[...]

  • Page 51

    51 Configures the multi-screen settings [Multi-screen setup] The cameras to be used for the multi-screen display can be registered on this page. Refer to page 9 for descriptions of how to display images on a multi-screen. The following cameras are applicable for the multi-screen display. (as of May 2007) WV-NF284 series, WV-NS202 series, WV-NP240 s[...]

  • Page 52

    52 Configure the alarm settings [Alarm setup] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured on this page. The "Alarm setup" page has 3 tabs; the [Alarm] tab, the [VMD area] tab and the [Notification] ta[...]

  • Page 53

    53 Configure the settings relating to the camera action at an alarm occurrence Click the [Alarm] tab on the "Alarm setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) ■ Camera motion on alarm The settings relating to the camera action at an alarm occurrence can be configured in this section. Refer to pages 52, 55 [...]

  • Page 54

    54 [Command alarm] Select an action to be taken when a command alarm is detected from the following. OFF: Does not take any action even when a command alarm is detected. 1-64: When the registered preset position is selected, the camera will move to the selected preset position when a command alarm is detected. Auto track: When a command alarm is de[...]

  • Page 55

    55 Configure the settings relating to the alarm image Click the [Alarm] tab on the "Alarm setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) ■ Alarm image setup The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section. The alarm image will be transmitted to an [...]

  • Page 56

    56 Configure the settings relating to the alarm out terminal Click the [Alarm] tab on the "Alarm setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) ■ Alarm output terminal setup The settings relating to the alarm out terminal can be configured in this section. The settings for the alarm output ter- minal can be c[...]

  • Page 57

    57 Set the VMD areas [VMD area] Click the [VMD area] tab on the "Alarm setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) The video motion detection areas can be set on this page. The VMD areas can be set for each preset position (up to 64 areas). When motion is detected in the set area, the alarm action will be pe[...]

  • Page 58

    58 Configure to detect motion in areas without the preset positions Configure whether or not to detect motion when the camera is not at the preset position by setting the detection sen- sitivity. The sensitivity can be set by configuring "VMD area setting except Preset position". When determining whether to detect motion even when the cam[...]

  • Page 59

    59 Step 1 Select a preset position number to which the VMD area is to be set from "Preset position select" of "VMD area setting for Preset position". Step 2 Click the [Setup] button. → The VMD area setup window for the selected preset position number will be displayed. Step 3 Set the video motion detection area by dragging the[...]

  • Page 60

    60 Step 5 Select the detection sensitivity from the following. The selected detection sensitivity will be applied to all the VMD areas. 1 (Super high)/2/3/4 (High)/5 (Middle)/6 (Low) Default: Middle Step 6 Click the [SET] button after completing the settings. Important: The setting will not be applied unless the [SET] but- ton is clicked. Delete th[...]

  • Page 61

    61 Configure the settings relating to the mail notification [Notification] Click the [Notification] tab on the "Alarm setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) ■ E-mail notification setup The settings relating to the alarm mail can be configured in this section. To provide notification of an alarm occur-[...]

  • Page 62

    62 Configure the settings relating to Panasonic alarm protocol Click the [Notification] tab on the "Alarm setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) ■ Panasonic alarm protocol setup The settings relating to Panasonic alarm protocol can be configured in this section. [Panasonic alarm protocol] Select "[...]

  • Page 63

    63 Configure the settings relating to the authentication [Authentication setup] The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be con- figured on this page. The "Authentication setup" page has 2 tabs of the [User] tab and the [Host] tab. Configure the settings relating to the us[...]

  • Page 64

    64 Configure the settings relating to the host authentication [Host] Click the [Host] tab on the "Authentication setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) The settings to restrict PCs (IP address) from accessing the camera can be configured on this page. [Host authentication] Select "ON" or "[...]

  • Page 65

    65 Configure the settings of the servers [Server setup] The settings relating to the mail server and the FTP server can be configured on this page. The "Server setup" page has 2 tabs; the [Mail] tab and the [FTP] tab. Configure the settings relating to the mail server [Mail] Click the [Mail] tab on the "Server setup" page. ( ☞[...]

  • Page 66

    66 Configure the settings relating to the FTP server [FTP] Click the [FTP] tab on the "Server setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) The settings relating to the FTP server used to transmit the alarm images can be configured on this page. [FTP server address] Enter the IP address or the host name of the[...]

  • Page 67

    67 Configuring the network settings [Network setup] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on this page. The "Network setup" page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP] tab. Configure the network settings [Net[...]

  • Page 68

    68 [Default gateway] When not using the DHCP function, enter the default gateway of the camera. Default: 192.168.0.1 <Unavailable IP addresses for the default gate- way> 0.*.*.* *.*.*.0 255.*.*.* *.*.*.255 127.0.0.1 Class D addresses (224.0.0.0 - 239.255.255.255) Class E addresses (240.0.0.0 - 255.255.255.255) Note: These IP addresses for the[...]

  • Page 69

    69 Notes: • The port forwarding function changes a global IP address to a private IP address, and "Static IP masquerade" and "Network Address Translation (NAT)" have this function. This function is to be set in a router. • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a[...]

  • Page 70

    70 [DDNS] Select "ON" or "OFF" to determine whether or not to use the DDNS function. Default: OFF [Host name] Enter the host name to be used. Number of characters for the host name: 1 - 64 char- acters [User name] Enter the user name (login name) to access the DDNS server. Number of characters for the user name: 1 - 32 char- act[...]

  • Page 71

    71 Configure the settings relating to SNMP [SNMP] Click the [SNMP] tab on the "Network setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager. When using the SNMP function, co[...]

  • Page 72

    72 Configure the settings relating to the FTP periodic transmission [FTP] Click the [FTP] tab on the "Network setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) ■ FTP periodic transmission The settings relating to the periodic transmission of images to an FTP server can be configured in this section. To transmit [...]

  • Page 73

    73 Configure the schedule settings of the FTP periodic transmission Click the [FTP] tab on the "Server setup" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) ■ Schedule setup The schedule settings of the FTP periodic transmission can be configured in this section. Refer to page 72 for further information about the se[...]

  • Page 74

    74 How to delete the set schedule Step 1 Uncheck the check box of the set day of the week. Step 2 Click the [SET] button after completing the settings. → The result will be displayed at the bottom of the win- dow.[...]

  • Page 75

    75 Configure the settings relating to the schedules [Schedule setup] On the "Schedule" page, it is possible to determine time zones for when the following are available. • Alarm permission (Alarm input will be received only in the specified time zone.) • VMD permission (Video motion detection will be active only in the specified time [...]

  • Page 76

    76 Maintenance of the camera [Maintenance] System log check, firmware upgrade, and initialization of the setup menu can be performed on this page. The "Maintenance" page has 3 tabs; the [System log] tab, the [Upgrade] tab and the [Initialization] tab. Check the system log [System log] Click the [System log] tab of the "Maintenance&qu[...]

  • Page 77

    77 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the "Maintenance" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. [Model No.], [MAC address], [Serial n[...]

  • Page 78

    78 Initialize/restart the camera [Initialization] Click the [Initialization] tab of the "Maintenance" page. ( ☞ pages 20 and 21: How to display/operate the setup menu) Initialization of the settings and data of the camera and restarting of the camera can be performed on this page. [Initialize camera setup data (Except network and preset[...]

  • Page 79

    79 About the displayed system log Error indications relating to SMTP Category POP3 server error SMTP server error Internal error Authentication error Failed to find POP3 server SMTP authentication error Other error Failed to resolve mail server address from DNS Failed to find SMTP server Entered user name or password may be incorrect. Check if the [...]

  • Page 80

    80 C ategory Connection error Connection error Login Time adjustment synchronizing with NTP succeeded. Internal error Internal error No response from the server No response from the server User name or IP address Auto time adjustment succeeded. Other error Password error for the entered user name IP address updated error Other error • The designa[...]

  • Page 81

    Installation Guide Installation Guide 81 • Are you accessing the wrong IP address? Check the connection as follows: With the Windows command prompt, > ping "IP address of the camera" When the WV-NS202A replies, the camera is func- tioning normally. If not, proceed either of the following. • Restart the camera and change the IP addr[...]

  • Page 82

    • Is the focus adjusted correctly? Adjust the focus correctly by clicking the focus but- tons. 82 6 • Is there dust or dirt on the lens? Check if there is dust or dirt on the lens. • Is "Allow" selected for "FTP access" on the [Network] tab of "Network setup" page? If not, select "Allow". • Is the vie[...]

  • Page 83

    • Is any part of the camera worn out? When the camera does not move to the exact position frequently, the driving parts may be worn out. Contact the dealer for assistance. • When the camera position is moved from the preset position after turning on the power of the camera, execute the refresh position function from the [Initialization] tab of [...]

  • Page 84

    84 • Isn ’ t the SD memory card out of order? There are limited times to overwrite on an SD memory card. When frequently overwritten, it may be at the end of product life. It is recommended to replace the SD memory card. • Check the settings for the self return function. • Are the microphone and the speaker connected cor- rectly and firmly?[...]

  • Page 85

    25 85 • Are images displayed on a full screen? Audio will not be transmitted when displaying images on a full screen. • Press the [F5] key on the keyboard of the PC or click the [Live] button. 7 5 • Is the viewer software installed on the PC? Confirm that the viewer software "Network Camera View3" is installed. • Is the OS in use [...]

  • Page 86

    86 • This may occur due to the display adapter and driver combination. When this has occurred, first update the driver of the display adapter to the latest version. If updating the driver does not solve the problem, adjust the hardware acceleration as follows. The following are descriptions for when Microsoft XP Professional SP2 is installed on t[...]

  • Page 87

    87 • Click "Internet Options" on the Tools menu of Internet Explorer, and then click the [Security] tab. Then, click the [Custom Level … ] button to open the "Security Setting" window. Under "Miscellaneous", select "Enable" for "Allow script-initiated windows without size or position constraints"[...]

  • Page 88

    88 Director y structure of drive B Drive B FTP ALARM 060101 060102 File name 01 0123 06010101 06010102 LOCAL PULL File name 01 06010101 06010102 00000001 00000001 LOG ← Destination where images are to be saved by the SD memory recording function of Panasonic network disk recorder ← Destination where log files are to be saved Image failed to tra[...]

  • Page 89

    89 Setting example of the router This camera transmits MPEG-4 images using UDP protocol. To display MPEG-4 images using a router, it is necessary to configure the settings (UDP port setup) of both the camera and the router as below. Step 1 Configure "MPEG-4 setup" of the camera as follows. q Transmission type: Unicast port (MANUAL) w Unic[...]

  • Page 90

    Panasonic Canada Inc. 5770 Ambler Drive,Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 http://www.panasonic.ca Panasonic Sales Company Division of Panasonic Puerto Rico Inc. San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5 Carolina P.R. 00985(809)750-4300 Panasonic System Solutions Company, Unit Company of Panasonic Corporation of North A[...]