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Panasonic KX-TG2421 manual

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Table of contents for the manual

  • Page 1

    This unit is comp atible with Caller ID. T o use this feature, you must subscribe to the appropriate service of fered by your service provider . Please read these Operating Instruct ions before using the unit and save for future reference. For assistance, visit ou r website: http://www .p anasonic.com for customers in the U.S.A. or Puerto Rico. Cha[...]

  • Page 2

    T able of Contents 2 For assistance, please call 1-800-211-PAN A (7262). Introduction Your phone . . . . . . . . . . . . . . . . . . . . 4 Accessory informat ion . . . . . . . . . . . . . . 5 Important safety inst ructions . . . . . . . . . 6 For best performance . . . . . . . . . . . . . . . 8 Preparation Connections . . . . . . . . . . . . . . . [...]

  • Page 3

    T able of Contents For assistance, please call 1-800-211-PANA (726 2). 3 Useful Information Belt clip (KX-TG2421 only) . . . . . . . . . . 41 Headset (optional, KX-TG2421 only) . . 41 Wall mounting . . . . . . . . . . . . . . . . . . . . 42 Base unit . . . . . . . . . . . . . . . . . . . . . 42 Charger unit (KX-TG2422 only) . . . . 44 Error message[...]

  • Page 4

    Introduction 4 For assistance, please call 1-800-211-PAN A (7262). Thank you fo r purchasing a Panas onic cordless telephone . We recommend keeping a record of the following information for future re ference. Att ach your purchase receipt here. Y our phone L References in these operating instructions to the “charger” and to the “other handset[...]

  • Page 5

    Introduction For assistance, please call 1-800-211-PAN A (7262). 5 Accessory information Included acces sories T o order replacement accessorie s, call 1-800-332-5368. TTY users (hearing or speech impaired users) can call 1-866-605 -1277. Additional/replaceme nt accessories No. Accessory items Order number Quantity KX-TG2421 KX-TG2422 1 AC adaptor [...]

  • Page 6

    Introduction 6 For assistance, please call 1-800-211-PAN A (7262). Import ant safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury . 1. Read and understand all instructions. 2. Follow all warnings and instru ctions marked on this unit. 3. Unplug t[...]

  • Page 7

    Introduction For assistance, please call 1-800-211-PANA (726 2). 7 L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible. Battery T o reduce the risk of fire or inju ry to persons, read and follow these instructions. L Use only th[...]

  • Page 8

    Introduction 8 For assistance, please call 1-800-211-PAN A (7262). For best perfor mance Base unit location/ noise The base unit and handset use radio waves to communicate with each other . For maximum distance and noise-free operation, we recommend the follo wing: L Placing the unit away from electrical appliances such as a TV , personal computer [...]

  • Page 9

    Preparation For assistance, please call 1-800-211-PAN A (7262). 9 Connections Base unit Charger unit (KX-TG242 2 only) To single-line telephone jack (RJ11C) Telephone line cord To power outlet (120 V AC, 60 Hz) AC adaptor Raise the antenna. Fasten the AC adaptor cord. Hooks Fasten the AC adaptor cord to prevent it from being disconnected. AC adapto[...]

  • Page 10

    Preparation 10 For assistance, please call 1-800-211-PAN A (7262). Note: L Use only the included Panasonic AC adaptor PQL V19. L The AC adapto r must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor shoul d be connected to a vertically oriented or floor-mo unted AC outlet. Do not connect the AC[...]

  • Page 11

    Preparation For assistance, please call 1-800-211-PANA (726 2). 11 Battery charge Place the handset on the base unit or charger for 6 hours before initia l use. L The unit will beep once, the CHARGE indicator will lig ht, and “ Charging ” will be displayed. L “ Charge completed ” is displayed when the battery h as been fully charged. The CH[...]

  • Page 12

    Preparation 12 For assistance, please call 1-800-211-PAN A (7262). Battery performance After your Panasonic battery is fully charged, you can expect the foll owing performance: *1 Handset is off the base unit or charger but not in use. Note: L Battery power is consumed whenever the handset is off the base unit or charger , even when the handset is [...]

  • Page 13

    Preparation For assistance, please call 1-800-211-PAN A (7262). 13 Controls and displays Controls Base unit KX-TG2421 KX-TG2422 A Antenna B IN USE indicator C Charge contact s D CHARGE indicator E { HANDSET LOCA TOR } F { HANDSET LOCA TOR 1 } G { HANDSET LOCA TOR 2 } AB CD E AB CD F G TG2421_2422(e).book Page 13 Thur sday, December 16, 2004 1:16 PM[...]

  • Page 14

    Preparation 14 For assistance, please call 1-800-211-PAN A (7262). Handset A Speaker B Soft key C Headset jack (KX-TG2421 o nly) D {C} (T ALK) E Navigator key F {s} (SP-PHONE) G {*} (TONE) H { P AUSE }{ REDIAL } I Microphone J Charge contact s K Ringer indicator Message indicator L Receiver M Display N { MENU } O { OFF } P { MUTE } { CLEAR } Q { HO[...]

  • Page 15

    Preparation For assistance, please call 1-800-211-PANA (726 2). 15 Display Handset displa y items Soft keys The handset features 2 soft keys. By pressing a soft key , you can select the function displayed directly above it. L The functions displayed will vary depending on how you are us ing the unit. L When a function does no t appear above a soft [...]

  • Page 16

    Making/Answering Calls 16 For assistance, please call 1-800-211-PAN A (7262). Making calls 1 Lift the handset and press {C} . L “ Talk ” will be displayed. 2 Dial the phone n umber. 3 When finished talking, press { OFF } or place the handset on the base unit or charger. Note: L “ Line in use ” is displayed when someone is talking on the oth[...]

  • Page 17

    Making/Answering Calls For assistance, please call 1-800-211-PANA (726 2). 17 T o make a ca ll using the redial list The last 5 phone numbers dialed are stored in the redial li st. 1 Press { REDIAL } . L The last number diale d will be displayed. 2 Press {V} or {^} repeatedly to display the desired number. L T o delete the disp layed number , press[...]

  • Page 18

    Making/Answering Calls 18 For assistance, please call 1-800-211-PAN A (7262). Useful features during a call HOLD button This feature allows you to put an outside call on hold. KX-TG2421: Press { HOLD } during an outside call. L “ Hold ” will be displayed. L T o return to the call, press {C} or {s} . KX-TG2422: 1 Press { HOLD } during an outside[...]

  • Page 19

    Making/Answering Calls For assistance, please call 1-800-211-PANA (726 2). 19 Clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary . This feature will turn off when you hang up or put a call on h[...]

  • Page 20

    Making/Answering Calls 20 For assistance, please call 1-800-211-PAN A (7262). For Call W aiting se rvice users T o use Call Waiting, you must subscribe to your telephone company’s Call W aiting service. This featu re allows you to receiv e calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a [...]

  • Page 21

    Phonebook For assistance, please call 1-800-211-PANA (726 2). 21 Using the phonebook The handset phonebook all ows you to make calls without havin g to dial manually . Y ou can add 50 names and phone numbers to the handset phone book and search for phonebook en tries by name. Adding items to the phonebook 1 Press { Phonebook } . 2 Press { Add } . L[...]

  • Page 22

    Phonebook 22 For assistance, please call 1-800-211-PAN A (7262). Calling someone in the phonebook Phonebook items can be searched for alphabetically by scro lling through the phonebook items. 1 Press { Phonebook } . L For quick search, you can skip to step 3. 2 Press { Search } . 3 Press {V} or {^} repeatedly to display the desired item. L T o exit[...]

  • Page 23

    Phonebook For assistance, please call 1-800-211-PANA (726 2). 23 Chain dial feature This feat ure allows you to dial phone numbers from the phonebook while you are on a call. Example: Using a long distance calling card 1 Dial from the phonebook: 1-800-012-3456 (Calling card access number). 2 When prompted, dial from the phonebook: 1234 (Calling car[...]

  • Page 24

    Phonebook 24 For assistance, please call 1-800-211-PAN A (7262). Copying all items 1 Press { MENU } . 2 Scroll to “ Copy phonebook ” by pressing {V} or {^} , then press { > } . 3 Scroll to “ Copy all items ” by pressing {V} or {^} , then press { > } . L When all items h ave been copied, “ Complete ” will be displayed. L The destin[...]

  • Page 25

    Caller ID Service For assistance, please call 1-800-211-PANA (726 2). 25 Using Caller ID service This unit is Caller ID compatible. T o use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller I D features When an outside call is being receive d, the calling party’ s name or telephone number will be displ[...]

  • Page 26

    Caller ID Service 26 For assistance, please call 1-800-211-PAN A (7262). Caller list Caller information for the l ast 50 different callers will be logg ed in the caller list. Y ou can use this list to return missed calls. L Caller information in cludes caller names and phone numbers, the date an d time of calls, and the number of times the caller c[...]

  • Page 27

    Caller ID Service For assistance, please call 1-800-211-PANA (726 2). 27 Editing a caller ’ s phone number before calling back Y ou can edit a phone nu mber in the caller list by removing its area co de and/or the long dist ance code “1”. 1 Press {V} or {^} to enter the caller list. 2 Press {V} or {^} repeatedly to display the desired item. 3[...]

  • Page 28

    Caller ID Service 28 For assistance, please call 1-800-211-PAN A (7262). Erasing caller information Erasing a selected item 1 Press {V} or {^} to enter the caller list. 2 Press {V} or {^} repeatedly to display the desired item. 3 Press { CLEAR } . L T o eras e other items, repeat from step 2. L T o exit the caller list, press { OFF } . Erasing all [...]

  • Page 29

    Intercom Feature s For assistance, please call 1-800-211-PAN A (7262). 29 Handset locator Y ou can locate a misp laced handset by paging it from the base unit. For KX-TG2421 users 1 Base unit: Press { HANDSET LOCATOR } to page the handset. L The IN USE indicator will flash rapidly . L The handset will b eep for 1minute. 2 Base unit: To stop paging,[...]

  • Page 30

    Intercom Feature s 30 For assistance, please call 1-800-211-PAN A (7262). T ransferring a call (KX- TG2422 only) Outside calls can be transferred from one handset to the other . 1 During an outsi de call, press { INTERCOM } . L The call will be put on hold. 2 To page the other handset, press { handset [1] } or { handset[2] } . 3 Wait for the paged [...]

  • Page 31

    V oice Mail Service For assistance, please call 1-800-211-PANA (726 2). 31 Using V oice Mail service V oice Mail is an automatic answering service offered by your telephone company . If you subscribe to this servic e, your telephone company’s V oice Mail system can answer calls fo r you when you are unavailable to answer the phone or when your li[...]

  • Page 32

    V oice Mail Se rvice 32 For assistance, please call 1-800-211-PAN A (7262). T urning VM detection on/off 1 Press { MENU } . 2 Scroll to “ Initial setting ” by pressing {V} or {^} , then press { > } . 3 Scroll to “ Voice Mail ” by pressing {V} or {^} , then press { > } . 4 Scroll to “ VM tone detect ” by pressing {V} or {^} , then [...]

  • Page 33

    Programmable Settings For assistance, please call 1-800-211-PAN A (7262). 33 Guide to handset programming For your reference, a chart of all progra mmable functions is printed below. Det ails for each item can be found on the corresponding pages. T o program, press { MENU } , press {V} or {^} to scroll through the menu, and press { > } or { Sele[...]

  • Page 34

    Programmable Settings 34 For assistance, please call 1-800-211-PAN A (7262). Ringer settings Handset ringer volume 4 levels (high/medium/low/off) are available. The default setting is HIGH. 1 Press { MENU } . 2 Scroll to “ Ringer setting ” by pressing {V} or {^} , then press { > } . 3 Scroll to “ Ringer volume ” by pressing {V} or {^} , [...]

  • Page 35

    Programmable Settings For assistance, please call 1-800-211-PANA (726 2). 35 Handset interrupt tone (KX- TG2422 only) This tone lets you know when you receive a call while you are on an intercom call (page 29). “ 2 ” (default): The tone will sound 2 time s. “ On ”: The tone wil l sound for as long as the line rings. “ Off ”: Turns this [...]

  • Page 36

    Programmable Settings 36 For assistance, please call 1-800-211-PAN A (7262). Caller ID edit Y ou can turn the Caller ID number auto edit feature (page 27) on or off. The default setting is ON. 1 Press { MENU } . 2 Scroll to “ Initial setting ” by pressing {V} or {^} , then press { > } . 3 Scroll to “ Caller ID edit ” by pressing {V} or {[...]

  • Page 37

    Programmable Settings For assistance, please call 1-800-211-PANA (726 2). 37 T elephone settings Dialing mode If you cannot make calls, change this setting depending on your telephon e line service. “ Tone ” (default): For tone dial service. “ Pulse ”: For rotary pulse dial service. 1 Press { MENU } . 2 Scroll to “ Initial setting ” by [...]

  • Page 38

    Programmable Settings 38 For assistance, please call 1-800-211-PAN A (7262). Other options Handset key tone Y ou can select whether or not key tones are heard when keys are pressed. Includes confirmation to nes and error tones. The default se tting is ON. 1 Press { MENU } . 2 Scroll to “ Initial setting ” by pressing {V} or {^} , then press { &[...]

  • Page 39

    Programmable Settings For assistance, please call 1-800-211-PAN A (7262). 39 Programming via direct commands Y ou can also program most features using “direct commands”—special codes that take you directly to the feature you wish to progra m and allow you to select the desi red setting. There is no need to scroll through the unit’s menus. D[...]

  • Page 40

    Programmable Settings 40 For assistance, please call 1-800-211-PAN A (7262). *1 KX-TG2422 only Note: L If you make a mistake or enter the wrong code, press { OFF } then start again b y pressing { MENU } . Store VM access# { 0 } { 7 } { 1 } Go to step 5 on p age 31. page 31 VM tone detect { 0 } { 7 } { 2 }{ 1 } : On { 0 } : Off page 31 Change langua[...]

  • Page 41

    Useful Information For assistance, please call 1-800-211-PANA (726 2). 41 Belt clip (KX-TG2421 only) Y ou can hang the handset on your belt or pocket using the included belt clip. T o atta ch the belt clip T o remove the belt clip While pressing the top of the clip ( 1 ), pull the right edge in the direction of the arrow ( 2 ). Headset (optional, K[...]

  • Page 42

    Useful Information 42 For assistance, please call 1-800-211-PAN A (7262). W all mounting Base unit The base unit can be mounted on a wall phon e plate. 1 Connect the AC adaptor and the telephone line cord. 2 Insert the hooks on the wall m ountin g adaptor into the holes ( A ) and ( B ) o n the base unit. To power outlet Fasten the AC adaptor cord. [...]

  • Page 43

    Useful Information For assistance, please call 1-800-211-PAN A (7262). 43 3 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 4 Connect the telephone line cord. Mount the uni t, then slide it down. L Raise the antenna. T o remove the wall mo unting adaptor While pushing down the re leas[...]

  • Page 44

    Useful Information 44 For assistance, please call 1-800-211-PAN A (7262). W all mount template for the charger 25.4 mm (1") Charger unit (KX-TG2422 only) The charger can be wall mounted, as shown below . 1 Connect the AC adaptor. 2 Drive the screws (not included) into the wall using the wall mount template (see below). 3 Mount the charger ( 1 [...]

  • Page 45

    Useful Information For assistance, please call 1-800-211-PAN A (7262). 45 Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. *1 KX-TG2422 only Display message Cause & solution Busy L The called handset is in use. *1 L The handset you tried to copy phonebook items to is in use. *1 L The [...]

  • Page 46

    Useful Information 46 For assistance, please call 1-800-211-PAN A (7262). T roubleshooting General use Programmable settings Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly (page 10). L Check the connections (page 9). L Fully charge the battery (page 1 1). L Clean the charge co ntacts and cha[...]

  • Page 47

    Useful Information For assistance, please call 1-800-211-PAN A (7262). 47 Making/answering calls, Intercom Phonebook Problem Cause & solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and the ba se unit away from other electrical appliances. L Move closer to the base unit. L Raise the b[...]

  • Page 48

    Useful Information 48 For assistance, please call 1-800-211-PAN A (7262). Caller ID Copying stopped w ith an item displayed. L The destination handset ma y have lost communication with the base un it, or the destination h andset user may have pressed {C} or {s} . The displayed phoneboo k item was not copied to the handset. Press { OFF } . Confirm t[...]

  • Page 49

    Useful Information For assistance, please call 1-800-211-PAN A (7262). 49 Battery charge Power failure Problem Cause & solution “ Recharge battery ” is displayed, 7 flashes or the handset beeps intermittently. L Fully charge the battery (page 11). “ Charge for 6h ” and 8 are displaye d and the handset does not work. L The battery has be[...]

  • Page 50

    Useful Information 50 For assistance, please call 1-800-211-PAN A (7262). Import ant information abou t subscription services In order to use Caller ID, Call W aitin g, Call W aiting Caller ID (CWID), or V oice Mail, you must first contact your telephone company and subscribe to the desired service. L For more information, contact your telephone co[...]

  • Page 51

    Useful Information For assistance, please call 1-800-211-PAN A (7262). 51 FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACT A. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, thi[...]

  • Page 52

    Useful Information 52 For assistance, please call 1-800-211-PAN A (7262). When you hold the phone to your ear , noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy . If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using t[...]

  • Page 53

    Useful Information For assistance, please call 1-800-211-PANA (726 2). 53 FCC RF Exposure W arning: This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. T o comply with FCC RF exposure requirements the base unit must be installed and operated with its antenna located 20 cm or more between antenna and a[...]

  • Page 54

    Useful Information 54 For assistance, please call 1-800-211-PAN A (7262). T echnical information Base unit Operating environ ment: 5 °C – 40 °C (41 °F – 104 °F) Frequency: 2.4 GHz – 2.48 GHz Dimensions: Approx. height 125 mm x width 140 mm x depth 135 mm (4 29 / 32 " x 5 1 / 2 " x 5 5 / 16 ") Mass (Weight): Approx. 312 g (0[...]

  • Page 55

    ✄ Useful Information For assistance, please call 1-800-211-PANA (726 2). 55 W arranty P ANASONIC CONSUMER ELECTRONICS COMP ANY , DIVISION OF MA TSUSHIT A ELECTRIC CORPORA TION OF AMERICA One Panasonic W ay Secaucus, New Jersey 07094 P ANASONIC SALES COMP ANY , DIVISION OF MA TSUSHIT A ELECTRIC OF PUERTO RICO, INC., A ve. 65 de Infanteria, Km. 9.5[...]

  • Page 56

    Useful Information 56 For assistance, please call 1-800-211-PAN A (7262). Limited W arranty Limits And Exclusions This Limited W arranty ONL Y COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited W arranty ALSO DOES NOT COVER damages which occurred in shipment, or failur[...]

  • Page 57

    Useful Information For assistance, please call 1-800-211-PAN A (7262). 57 Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www .panasonic.co[...]

  • Page 58

    Index 58 For assistance, please call 1-800-211-PAN A (7262). Index A Accessories: 5 Answering calls: 17 Auto talk: 17 , 35 B Backlit display: 15 Backlit handset keypad: 15 Base unit location: 8 Battery Charge: 11 Installation: 10 Performance: 12 Replacement: 12 S trength: 11 Belt clip: 41 C Caller ID edit: 36 Caller ID number auto edit: 27 Caller I[...]

  • Page 59

    Index For assistance, please call 1-800-211-PANA (726 2). 59 T roubleshooting Battery charge: 49 Caller ID: 48 General use: 46 Making/answering calls, Intercom: 47 Phonebook: 47 Power failure: 49 Programmable settings: 46 TTY : 5 V VE (voice enhancer): 18 VM (V oice Mail): 31 V oice enhancer: 18 , 35 V oice Mail access number: 31 V olume control Ha[...]

  • Page 60

    If you need assistance with setup or opera tion; 1 Visit our website: http://www.pana sonic.com/consumersupport 2 Contact us via the web at: http ://www.panasonic.co m/contactinfo 3 Call us at: 1-800-211-PANA (7262) or 1-800-833 -9626 TTY users (hearing or speech impaired users) can ca ll 1-877-833-8855. When you ship the product; L Carefully pack [...]