Panasonic KX-TG1837AL manual

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Table of contents for the manual

  • Page 1

    This unit is comp atible with Cal ler ID and SM S. T o use these features, you mus t subscribe to the appropria te service of your service provide r/telephone comp any . Charge the batteries for about 7 hours before initial use . Please read thes e opera ting inst ruction s before using the unit and s ave them for future referenc e. Operating Instr[...]

  • Page 2

    Introd uction 2 Introduction Thank you for purchasing a new Panasonic digit al cordless phone. For your future re ference Attach or keep o riginal rec eipt to ass ist with an y repai r under warra nty . Note: L In the ev ent of prob lems, yo u should co nta ct your equi pment su pplier in t he first in stanc e. Y our phone L Referen ces in these o [...]

  • Page 3

    T able of Contents 3 Preparation Accessory informati on . . . . . . . . . . . . . . .4 Import ant inform ation . . . . . . . . . . . . . . . . 6 Instructi ons to custo mer . . . . . . . . . . . . . . 8 Controls . . . . . . . . . . . . . . . . . . . . . . . . .10 Displays . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 Connectio ns . . . . . .[...]

  • Page 4

    Preparation 4 Accessory information Included access ories *1 The telepho ne line cord comes c onnected with the te lephone p lug. *2 The handset c over com es attach ed to t he handse t. *3 The AC adaptor for the cha rger come s connec ted with th e charger . No. Acces sory items Quantity KX- TG1831 KX- TG1837 1 AC adapto r for base unit Part No. P[...]

  • Page 5

    Preparation 5 Additiona l/replacemen t accessor ies *1 Please cont act your nea rest Panas onic dea ler for sales information. Note: L When repl acing the batteries, us e only 2 rechargeable AAA size nic kel meta l hydride (Ni- MH) batteri es. W e recommend using Pan asonic rechargeable batteries (Model No. HHR- 4EP T). L We ca nnot be respo nsible[...]

  • Page 6

    Preparation 6 Impo rt ant in fo rmati on General L Use onl y the AC adaptor inc luded with thi s product, noted on p age 4. L Do not co nnect the AC adap tor to any AC outlet ot her than a s tanda rd 220–240 V AC ou tlet . L This pro duct is u nable to mak e calls w hen: – the port able ha ndset batt ery(ies) need rechargi ng or have failed. ?[...]

  • Page 7

    Preparation 7 L This equ ipment w ill be i noperable when mains power fa ils. L When a failure occurs which res ults in the internal part s becom ing acce ssible, discon nect the p ower suppl y cord immedi ately and ret urn this u nit to an author ised service cen tre. L T o m inimise the poss ibility of lightni ng damage, when y ou know tha t a th[...]

  • Page 8

    Preparation 8 Instructions to customer Inst allation Attach ed to this telephon e is an ap proval label . This la bel is ev idence that it is a “Pe rmitted Atta chment” wh ich has been autho rised to b e connected to your te lephone s ervice. Conditi ons relating to connec tion and o peration o f this Permi tted Atta chment a re cont ained in T[...]

  • Page 9

    Preparation 9 If you are satisfie d with the o peration o f your tele phone se rvice af ter plug ging in your Permitted Attachm ent, your ins talla tion is c ompleted. Y ou will be unable to connect this Permi tted Att achment if your tel ephone s ervice co nsists only of a wa ll phone or an o ld style tel ephone wh ich is not conne cted by mea ns [...]

  • Page 10

    Preparation 10 Controls Handset A S peaker B Charge cont act C {j /OK } (Menu/OK) D {k} (Phonebook) E {C} (T alk) F Naviga tor key ( {^} / {V} / { > } / { < } ) G {s} (Speakerph one) H { R } (Rec all) I KX-TG1 831 Charge indicator/Ri nger indicator KX-TG1 837 Charge indicator/Ri nger indicator/ Messag e indicator J Recei ver K Display L {R} ([...]

  • Page 11

    Preparation 11 Displays Display icon s Connections When the AC adaptor is connected, a short beep wi ll be hea rd. If it is not heard, check the conn ections. Base u nit Charger (KX-TG1 837 only) Note: L Neve r insta ll teleph one wiring d uring a light nin g st orm. L The AC adaptor mu st remai n connected at all tim es. (It is norma l for the ada[...]

  • Page 12

    Preparation 12 of the adaptor m ay cause it to becom e discon nected. L The unit will not w ork during a power failure. W e recommend c onnecting a stan dard teleph one to the same telephon e line or to the same t elephone socket using a t elephone double ad aptor . L The unit is not de signed to be used wi th rotary (pulse dial ling) servic es. If[...]

  • Page 13

    Preparation 13 When charg ing, the battery icon is show n as follows. When t he batterie s are full y charged , 5 remains on the displ ay . L The char ge indica tor light s up when the handset is place d on the b ase unit or charger . *1 The pictured m odel is K X-TG1831. *2 KX-TG1837 only Note: L It is norm al for the ha ndset to fe el warm duri n[...]

  • Page 14

    Preparation 14 Symbols used in these operating instructions Display language 1 {j /OK } 2 Press {^} or {V} to sel ect “ Handset Setup ” . i { > } 3 Press {^} or {V} to sel ect “ Display Setup ” . i { > } 4 Press {^} or {V} to sel ect “ Select Language ” . i { > } 5 Press {^} or {V} to sel ect the de sired language . i { > } [...]

  • Page 15

    Making/Answering Calls 15 Making calls 1 Lift the hand set and dial the phone numbe r . L T o correc t a digit, press { C/ T } , then enter the c orrect num ber . 2 {C} 3 When f inished t alking, pres s {i h} or place th e handset on the bas e unit or charger . Speak erphone 1 Dur ing a c onv ersat ion, pres s {s} to turn on the s peakerpho ne. L S[...]

  • Page 16

    Making/Answering Call s 16 Note: L A 3 seco nd p ause is in serted each time {R} is pre ssed. Press repeatedly to insert lo nger p auses. An swer ing call s 1 Lift the hand set and pr ess {C} or {s} when th e unit ring s. L Y ou can also an swer a call by pressi ng any di al key f rom { 0 } to { 9 } , {*} , { # } , or { INT } . (Any key ans wer fea[...]

  • Page 17

    Phonebook 17 Handset phonebook The hands et phoneboo k allow s you to make calls w ithout h aving to d ial manu ally . Y ou can add 50 names and phon e numbers to the hands et phoneb ook and search for handset pho nebook entri es by name. Adding entri es to the handset phonebook 1 {k} i {j /O K } 2 “ New Entry ” i { > } 3 Enter the p arty’[...]

  • Page 18

    Phonebook 18 Chain dial This fea ture allow s you to dial pho ne numbers in the han dset phon ebook whi le you ar e on a ca ll. This feature ca n be used , for e xamp le, t o dial a cal ling c ard access number o r bank account P IN that you h ave stored in the hands et phoneb ook, witho ut having t o dial manua lly . 1 While on a call, p ress {k} [...]

  • Page 19

    Handset Settings 19 Handset settings L When cu stomisi ng the han dset, the c urrent item or settin g is indica ted by > . T o customise the handset: 1 {j /OK } 2 Press {^} or {V} to sel ect “ Handset Setup ” . i { > } 3 Press {^} or {V} to sel ect the de sired item i n the hand set setti ngs menu. i { > } 4 Press {^} or {V} to sel ect[...]

  • Page 20

    Handset Settings 20 *1 When the ringer is turned off, the handset will ring: – at th e minimum level for alarm and intercom calls – at the maximu m leve l for pag ing *2 If you select one of the melody ring tones, the ri ngtone will c ontinue to soun d for several second s if the c aller han gs up befor e you an swer . Y ou may h ear a dial ton[...]

  • Page 21

    Handset Settings 21 T ime settings Alarm An alarm will sound for 3 mi nutes at the s et time onc e or daily . Set the date and t ime beforehan d (page 14). 1 {j /OK } i “ Handset Setu p ” i { > } 2 “ Time Settings ” i { > } 3 “ Alarm ” i Press { > } 2 t imes. 4 Select an alarm mode. i { > } 5 Enter the de sired hou r and min[...]

  • Page 22

    Base Unit Settings 22 Base unit settings L Use th e handset to custo mise the bas e unit. L When cu stomisi ng the bas e unit, the current item or setting is indicat ed by > . T o cus tomi se th e base uni t: 1 {j /OK } 2 Press {^} or {V} to sel ect “ Base Unit Setup ” . i { > } 3 Press {^} or {V} to sel ect the de sired ite m in the bas [...]

  • Page 23

    Base Unit Settings 23 Call options Selecting area codes to be deleted automatic ally In some situa tions, phone num bers stored automati cally in th e Caller ID li st (pag e 24) will inc lude are a codes. If you do not want to dial the ar ea codes when ma king calls from the Cal ler ID list, you can store the a rea codes w hich y ou want the unit t[...]

  • Page 24

    Cal ler ID Ser vice 24 Using Caller ID service Import ant: L This uni t is Caller ID c ompat ible. T o use Caller ID feature s (such as display ing caller p hone num bers), you must subscri be to Calle r ID service. Consult your se rvice p rovider/tel ephone c ompa ny for det ails. Caller ID feature s When an o utsid e call is received, th e caller[...]

  • Page 25

    Call er ID Se rvic e 25 want the uni t to delete au tomatical ly (page 23). Editing a caller’s phone numbe r before calli ng back 1 {j /OK } i “ Caller List ” i { > } 2 Press {^} or {V} to display the desired entry . 3 {j /OK } i “ Edit and Cal l ” i { > } 4 Edit the nu mber . L Press d ial ke y ( { 0 } to { 9 } ) to add, { C/ T } t[...]

  • Page 26

    SMS (Short Message Service) 26 Using SMS (Short Message Service) SMS allows you to s end and re ceive text messag es between other fixe d-line an d mobile phones th at suppor t comp atible SMS netw orks and fe atur es. Import ant: L T o us e SMS feat ures, you mu st: – subsc ribe to the Caller ID and/or appr opri ate ser vice – confirm SMS is t[...]

  • Page 27

    SMS (Short Message Service) 27 Sending a message Wr iting and sending a new message 1 {j /OK } i “ SMS ” i { > } 2 T o access the pu blic mailbox “ Public ” i { > } T o access a priva te mailbox Select th e desired mailbox. i { > } i Enter it s passwor d. 3 “ Create ” i { > } 4 Enter the m essage (p age 42). i {j /OK } 5 Ent[...]

  • Page 28

    SMS (Short Message Service) 28 4 Press {^} or {V} to select the mess age. i {j /OK } 5 {j /OK } i “ Edit Message ” i { > } i Contin ue from st ep 4, “W riting an d sending a new mes sage”, p age 27. Erasing saved messages 1 {j /OK } i “ SMS ” i { > } 2 T o access the pu blic mailbox “ Public ” i { > } T o access a priva te [...]

  • Page 29

    SMS (Short Message Service) 29 L T o eras e all messa ges in the s elected mailbox , select “ Erase All ” . i { > } 3 “ Yes ” i { > } i {i h} Stori ng the sender ’ s number in the hands et phonebook 1 While rea ding a rec eived me ssage, press {j /O K } . 2 “ Add Phonebook ” i { > } 3 Continu e from step 3, “Addin g entries[...]

  • Page 30

    SMS (Short Message Service) 30 Stori ng the PBX line access number (for PBX users only) S tore your PBX l ine access nu mber (4 digi ts max.) so that SMS m essages are sent properly . When sending SMS message s to entries i n the hand set phone book or re dial list, the PBX line acce ss number will b e delet ed. 1 {j /OK } i “ SMS ” i { > } [...]

  • Page 31

    Answering System Features (KX-TG1837 only) 31 Answering system The KX-TG1 837 cont ains an answering system which ca n answe r and record calls for you when y ou are u navailable to answ er the phone . Import ant: L Only 1 person c an access the answeri ng system (li sten to m essages, re cord a greeting message , etc.) at a time. L When calle rs l[...]

  • Page 32

    Answering System Fea tures (KX-TG1837 onl y) 32 Erasing the greeti ng message If you erase y our own greeting message , the unit wi ll play a pre recorded g reeting messag e for callers . 1 {j /OK } i “ Answer Syste m ” i { > } 2 “ Erase Message ” i { > } 3 “ Erase Greeting ” i { > } 4 “ Yes ” i { > } i {i h} Listening t[...]

  • Page 33

    Answering System Features (KX-TG1837 only) 33 Calling back (Caller ID subscribers on ly) If caller inf ormation was received for the cal l, you can c all the c aller back while lis tening to a mess age. 1 Press {j /O K } du ring play back . 2 “ Call Back ” i { > } Note: L T o ed it the num ber before ca lling bac k, selec t “ Edit and Call[...]

  • Page 34

    Answering System Fea tures (KX-TG1837 onl y) 34 Note: L If you ha ve st ored the remote access code, y ou can tur n on answ ering sy stem by call ing the un it even wh en it is t urned off. Using the ans wering system remotely 1 Dial your phone num ber from a touch tone phon e. 2 After the g reeting message st arts, enter your remo te acces s code.[...]

  • Page 35

    Answering System Features (KX-TG1837 only) 35 L The greetin g messag e is playe d back. L Y ou can hang up, or enter your remote access code ag ain and be gin remot e operation . Answering system set ting Changing the number of rings Y ou can c hange the number of tim es the phone rin gs before the unit an swers c alls. Y ou can s elect 2 to 7 ring[...]

  • Page 36

    Answering System Fea tures (KX-TG1837 onl y) 36 1 {j /OK } i “ Answer Syste m ” i { > } 2 “ Settings ” i { > } 3 “ Recording Time ” i { > } 4 Select the desi red set ting. i { > } i {ih} T urning call screening on/of f While a caller is leavin g a message, you can screen the call through the handset spea ker . 1 {j /OK } i ?[...]

  • Page 37

    Mult i-unit Oper atio n 37 Operating additional unit s Additional handset s Up to 6 handset s can be re gister ed to the base uni t. Addition al hands ets wil l give y ou the freedo m to, for ex ample, h ave an intercom call with another ha ndset whil e a third handset i s on an out side c all. See p age 5 for infor mation on ordering a dditional h[...]

  • Page 38

    Multi- unit Operation 38 L When the handset h as been regi stered succes sfull y , w will sto p flashin g. If keyt ones are turne d on (page 19), a c onfirmation tone wi ll be heard. Cancelling a handset A maximu m of 6 hand set s can be regis tered to the bas e unit. A h andset c an cancel i ts own reg istration ( or the registrat ion of another h[...]

  • Page 39

    Mult i-unit Oper atio n 39 Dur ing an outsid e cal l, pres s { INT } . i Press { 2 } (desi red handse t number). L The out side c all will be put on ho ld. L If th ere is no an swer, press { INT } to return to t he outs ide call . 2 Handset 2: Press {C} / {s} to answe r the pa ge. L Hands et 2 can t alk with hands et 1. 3 Handset 1: T o c omplete t[...]

  • Page 40

    Useful Informati on 40 W a ll-mounting Note: L Be sure to choose a loca tion close enough to conne ct the tele phone lin e cord and AC adaptor s ecurely . Base unit 1 T uck the telephone line cord inside t he wall-moun ting adap tor ( A ). Connec t the telephon e line co rd ( B ). 2 Insert the hooks on the wall-m ounting adaptor into the holes ( 1 [...]

  • Page 41

    Useful Informat ion 41 T o remove the wall-m ounting adaptor While pus hing down the release le vers ( A ), remo ve the adapt or ( B ). Charger (KX-TG1837 only) Using a n option al bel t clip Att aching the be lt clip Removing th e belt clip B A A Screws 25 mm Hooks 25 mm TG1831-1837AL(e).book Page 41 Friday, February 3, 2006 2:24 PM[...]

  • Page 42

    Useful Informati on 42 Character entry The dial keys are used to e nter chara cters and numbers. Eac h dial ke y has mu ltiple characte rs assig ned to it . The availa ble chara cter entry m odes are Alphabet (ABC), Numeric (0-9), Greek ( F ), Exte nded 1 ( G ), Extende d 2 ( H ), and C yril lic ( I ). For SMS messages , Alphabet (ABC), Num eric (0[...]

  • Page 43

    Useful Informat ion 43 Greek cha racter t able ( M ) Extended 1 character t able ( N ) L The follo wing are us ed for both uppercase a nd lowe rcase: Extended 2 character t able ( O ) L The follo wing are us ed for both uppercase a nd lowe rcase: Cyrillic charac ter ta ble ( P ) TG1831-1837AL(e).book Page 43 Friday, February 3, 2006 2:24 PM[...]

  • Page 44

    Useful Informati on 44 When writing SMS messages Alphabet character table (ABC) Numeric entry t able (0-9) Greek cha racter t able ( M ) Extended ch aracter t able ( N ) L The follo wing are us ed for both uppercase a nd lowe rcase: TG1831-1837AL(e).book Page 44 Friday, February 3, 2006 2:24 PM[...]

  • Page 45

    Useful Informat ion 45 Error messages *1 KX-TG1837 only T ro ubleshooting If you st ill have diffi culties a fter fol lowing the instructi ons in this section, disconn ect the AC adaptor an d turn of f the handset, the n reconnec t the AC adaptor an d turn on th e handset . T elephone Error messag e Cause & solution Answer Sys. Full *1 L Erase [...]

  • Page 46

    Useful Informati on 46 The hands et displa y is bla nk. L The handset i s not turned o n. T urn the p ower on (page 1 3). The hands et will not turn on. L Make sur e that the b atteries a re inst alled co rrectly (page 1 2). L Fully cha rge the ba tteries (p age 12). L Clean th e charge con tact s and ch arge agai n (page 12). I have ch anged the d[...]

  • Page 47

    Useful Informat ion 47 Noise i s heard du ring a ca ll. L Y ou are usi ng the han dset or base uni t in an area with high el ectrical interference. Pl ace the ha ndset and bas e unit away f rom interfere nce sou rces, such as antenn as and mobile pho nes. The hands et/base u nit stop s wor king w hile bei ng used . L Disconnec t the AC ada ptor and[...]

  • Page 48

    Useful Informati on 48 SMS (Short Messa ge Service) Problem Cause & sol ution I cannot s end or receiv e SMS mess ages. L Y ou have n ot subsc ribed to the approp riate servic e. Consult your servic e provide r/telephon e comp any . L The SMS mes sage ce ntre number(s) are not stored or are in correct. S tore the c orrect numbers (page 26). L Y[...]

  • Page 49

    Useful Informat ion 49 Answeri ng system (KX-T G1837 only) Problem Cause & sol ution The unit d oes not record new mess ages. L The answe ring system is tu rned off. T urn it on (pag e 31). L The recordi ng time i s set to “ Greeting Only ” . Select “ 1 Minute ” or “ 3 Minutes ” (page 35). L If you sub scribe to the voice mai l serv[...]

  • Page 50

    Useful Informati on 50 Speci fications ■ St andard: GAP (Generic Access Profile) ■ Number of cha nnels: 120 Dup lex Ch annels ■ Frequency ra nge: 1.88 GH z to 1.9 G Hz ■ Duplex p rocedure: TDMA (T ime Division Mu ltiple Acces s) ■ Channel sp acing: 1,728 kHz ■ Bit rate: 1,15 2 kbi t/s ■ Modulation : GFSK (Gauss ian Freque ncy Shif t K[...]

  • Page 51

    Index 51 Index A Addi tion al h andse ts: 37 Alarm: 21 Answer ing ca lls: 16 Answer ing sy stem: 31 Listenin g to mes sages: 32 Remote op eration: 33 T urning on /off: 31 Aut o talk : 16 , 19 B Base unit Sett in gs: 22 Battery Charge: 12 Insta llation: 12 Performanc e: 13 Replacem ent: 12 St r e n g t h : 13 C Caller ID service: 24 Call restri ctio[...]

  • Page 52

    PQQX15 329ZA CC0306DM0 Sales De partm ent: Panasonic A ustralia Pty . Limi ted Austlink Corporate Par k 1 Gariga l Road Belrose NSW 2085 AUSTRALIA Panasonic Co mmunication s Zhuhai Co., L td. 3 Ping Xi 8 Lu, Nan ping Keji Gongye Y uan, Zhuhai, G uangdon g, China 51 9060 Copyright: This ma terial is copyri ghted by Pan asonic Communic ations Co ., L[...]