Palm SmartOffice SmartOffice Mobile manual

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First and foremost, an user manual of Palm SmartOffice SmartOffice Mobile should contain:
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Palm SmartOffice SmartOffice Mobile alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Palm SmartOffice SmartOffice Mobile, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Palm service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Palm SmartOffice SmartOffice Mobile.

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Table of contents for the manual

  • Page 1

    SmartOffice Mobile for Palm User Guide SmartOffice® v3.5 – SmartOffice Mobile for Palm User Guide Revised: 11-16-04[...]

  • Page 2

    Copyright 1998-2004, E-Z Data, Inc. All Rights Reserved. No part of this documentation may be copied, reprodu ced, or translated in any form without the prior written consent of E-Z Data, Inc. All product names are trademarks of their respective m anufacturers or organizations. 918 E. Green Street Pasadena, CA 91106 Web - http-//www.ez-data.com Tel[...]

  • Page 3

    Table of Contents Introduction ................................................................................................................................................... 1 Installing SmartOffice Mobile for Palm ....................................................................................................... 1 Setting Up SmartOffice M[...]

  • Page 4

    SmartOffice® v3.5 – SmartOffice Mobile for Palm User Guide Revised: 11-16-04[...]

  • Page 5

    Introduction SmartOffice Mobile for Palm is a custom application developed by E-Z Data to synchronize data between SmartOffice® and a Palm OS device. The applicati on uses iAnywhere Solutions’ Ultralite database and MobiLink Server to synchronize data without interfering with existing applications on the device. The following record types can be[...]

  • Page 6

    6. If the username assigned to the Palm device does not appear in the User field, click the down-arrow at the end of the field and select it before clicking the Done button. 7. When prompted, begin a HotSync on the PDA to install SmartOffice Mobile. Once the HotSync is complete, click the OK button. SmartOffice® v3.5 – SmartOffice Mobile for Pal[...]

  • Page 7

    Setting Up SmartOffice Mobile for Palm Accessing SmartOffice Mobile on the Palm OS® Device To start SmartOffice Mobile, tap the SmartOffice icon. When launching SmartOffice for the first time, the Security Information window is displayed. The user will have the option to either enable or disable secur ity for the device. Once security is enabled, [...]

  • Page 8

    Click the Yes button to enable security and display the SmartOffice Mobile Login window. The password is required each time SmartOffice Mobile is launched. The password must be at least 6 characters with at least one alpha and one numeric character. The password can be changed at any time by accessing the Security Password option from the main Sm a[...]

  • Page 9

    SyncMethod: By default, the HotSync option is selected fo r use with a cable/cradle connected to a PC with Palm Desktop and the HotSync Manager installe d. This option can be cleared for synchronization with a wireless enabled device. Protocol: Select the communication protocol used to com municate with the MobiLink Server. The options are TCP/IP, [...]

  • Page 10

    3. Choose to synchronize all contacts or selected contacts and click the Next button. If All Contacts is selected, continue with step 4. Otherwise, the Filter/Set Selection dialog box opens. Select a set or filter of contacts to synchronize. 4. Select a date range of future and p ast activities for synchronization. Click the OK button to continue. [...]

  • Page 11

    5. From the SmartPad Selection window, set the num ber of SmartPad entries to synchronize. Alternately, a range in months or just SmartPad entries manually added as notes can be synchronized. 6. The final Synchronization Setup Wizard window is a review of the information selected for synchronization. If all of the information is correct, click the [...]

  • Page 12

    Preparing Data for Synchronization After the criteria for synchronization has been selected, an initial synchronization must be done. 1. From the SmartOffice side m enu, click Synchronization and select Update Mobile Device to open the Update Mobile Device with Changes dialog box. 2. Select the Perform a full refresh of the data from SmartOffice ra[...]

  • Page 13

    1. Tap the Find button without entering any search criteria to display the global Contacts list. 2. Enter a portion of the business name or individual contact’s last name and then tap the Find button to display the Contacts tab matching the search criteria. 3. Tap the first letter of the business name or individual contact’s last name to displa[...]

  • Page 14

    Creating an Individual Contact Record 1. From the SmartOffice tab, select Contact to open the Find Contact dialog box. 2. Tap the New button to open the Record Type dialog box. 3. Select the Individual option and then tap the Done button to display the Details tab. 4. Enter the contact information and then tap the Details button as well as the Phon[...]

  • Page 15

    5. Tap the Done button to save the information and display the Contact View tab. Contact Personal Dialog Box 1. From the Contact View tab, tap the Details button to open the Contact Personal dialog box. 2. Enter the contact personal information and then tap the Done button to save the additions. SmartOffice® v3.5 – SmartOffice Mobile for Palm Us[...]

  • Page 16

    Contact Phone List 1. From the Contact View tab, tap the Phone icon to display the Phone List tab. 2. Tap the New button to open the Phone Details dialog box. 3. Tap the Type drop-down arrow to specify the phone type. 4. Enter the remaining phone information and then tap the Done button to save the additions. SmartOffice® v3.5 – SmartOffice Mobi[...]

  • Page 17

    Contact Address List 1. From the Contact View tab, tap the Address icon to display the Address List tab. 2. Tap the New button to open the Address Details dialog box. 3. Tap the Type drop-down arrow to select the address type. 4. Enter the remaining address information and then tap the Done button to save the additions. Note: Both the preferred Pho[...]

  • Page 18

    Creating a Business Contact Record 1. From the SmartOffice tab, select Contact to open the Find Contact dialog box. 2. Tap the New button to open the Record Type dialog box. 3. Select the Business option and then tap the Done button to display the Details tab. 4. Enter the business information and then tap the Details button as well as the Phone , [...]

  • Page 19

    Contact Personal Dialog Box 1. From the Contact View tab, tap the Details button to open the Contact Personal dialog box. 2. Enter the business information and then tap the Done button to save the additions. Business Phone List 1. From the Contact View tab, tap the Phone icon to display the Phone List tab. 2. Tap the New button to open the Phone De[...]

  • Page 20

    Modifying a Business Address 1. From the Contact View tab, tap the Address icon to display the Address List tab. 2. Tap the address for modification to open the Address Details dialog box. 3. Modify the information as necessary and then tap the Done button to save the changes. Deleting a Business Record 1. From the Contact View tab, tap the Edit ic[...]

  • Page 21

    WeekView The WeekView is used to view activities for a specific week . The activities of a previous or future week can be displayed by tapping the left or right arrows. MonthView The MonthView is used to display activities for a specific m onth. The activities of a previous or future month can be displayed by tapping the left or right arrows. Smart[...]

  • Page 22

    AgendaView The AgendaView is used to display a combination of tim ed and non-timed activities for a specific day. The activities of a previous or future day can be displayed by tapping the left or right arrows. Adding an Activity from the Calendar 1. From the DayView calendar, tap the New button to open the Activity Details tab. 2. Enter the activi[...]

  • Page 23

    Activity Components Time : Tap the Time button to specify the Start and End Time of an activity. Contact : Tap the Contact button to link a contact to the activity. Location : Enter the Location for the activity. Type : Tap the Type drop-down arrow to display the activity type list. Reason : Enter the Reason for the activity. If the reason takes up[...]

  • Page 24

    To Do From the SmartOffice tab, select To Do from the drop-down list to open the non-tim ed activities list. Adding a To Do Item 1. From the SmartOffice tab, select To Do from the drop-down list to open the non-timed activities list. 2. Tap the New button to open the Activity Details tab. 3. Enter the non-timed activity information and then tap the[...]

  • Page 25

    Deleting a To Do Item 1. From the SmartOffice tab, select To Do from the drop-down list to open the non-timed activities list. 2. Tap the applicable To Do item to open the Activity Details tab. 3. Tap Delete to display the confirmation dialog box. 4. Tap the OK button to delete the To Do item. Contact Menu From the Contact View, tap the Contact Vie[...]

  • Page 26

    Activity Log The Activity Log is a list of the activities linked to a pa rticular contact that is used to display, add and modify activities. Adding a Timed Activity from the Activity Log 1. From the Contact View, tap the Contact View tab to display the modules drop-down list. 2. Tap Activity Log to open the ActLog tab. 3. Tap the New button to ope[...]

  • Page 27

    Adding a SmartPad Note 1. From the Contact View tab, tap Contact View and then select SmartPad from the drop-down list of modules to display the SmartPad tab. 2. Tap the New button to display the Details tab. Enter the SmartPad note and then tap the Done button to save the additions. SmartOffice® v3.5 – SmartOffice Mobile for Palm User Guide Rev[...]

  • Page 28

    Deleting a SmartPad Note 1. From the Contact View tab, tap Contact View and then select SmartPad from the drop-down list of modules to display the SmartPad tab. 2. Tap the SmartPad note for deletion to open the Details tab. 3. Tap the Delete button to open the Delete Record dialog box. 4. Tap the OK button to delete the selected record from the pal[...]

  • Page 29

    SmartOffice® v3.5 – SmartOffice Mobile for Palm User Guide Revised: 11-16-04 Page 25[...]