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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Oricom AM100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Oricom AM100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Oricom AM100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Oricom AM100 should contain:
- informations concerning technical data of Oricom AM100
- name of the manufacturer and a year of construction of the Oricom AM100 item
- rules of operation, control and maintenance of the Oricom AM100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Oricom AM100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Oricom AM100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Oricom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Oricom AM100.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Oricom AM100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Digital Answering System AM100 User Guide[...]
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1 1 General Information Notes for operation in Ne w Zealand The grant of a T elepermit for any item of terminal equipment indicates only that T elecom has accepted that the item complies with the minimum conditions f or connection to its network. It indicates no endorsement of the product by T elecom, nor does it provide any sort of warranty . Abov[...]
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2 3 4 5 6 7 10 11 12 13 14 15 2 Location of controls N13134 The A-Tick symbol indicates that this product complies with all current Australian A CA standards. 1. P owe r Jack 2. Phone J ack 3. Microphone 4. Mailbo x 1 Play / Stop button with LED indicator 5. Pre vious Message / Time Check b utton 6. Greeting button 7. V olume / button 8. Ring Selec[...]
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3 3 Installation 3.1 Chec k contents of pack The f ollowing items are supplied in this pack: • one answ ering system with telephone cable • one power adaptor • one operating Manual • one warranty card 3.2 Install the backup battery If AC power f ails or you unplug the system, one 9 volt alkaline battery (not supplied) is required to save re[...]
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4 4 Preparation 4.1 T urning the System On/Off T o tur n the system on, press ANSWER ON/OFF button once. The total number of recorded messages in two mailbo x es appears on the display . The system is now set to ans wer calls. T o turn the system off, press ANSWER ON/OFF b utton once. ‘–’ appears on the displa y . 4.2 Adjusting the V olume Pr[...]
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5 Notes: • During the day/time setting, the displa y will tur n off . • If there is a delay of 20 seconds betw een any of the steps, the system e xits day/time setup mode . When you ha ve set the AM/PM and then wait f or 20 seconds, the unit will automatically announce the current day of the week and the time, and e xits day/time setup mode . ?[...]
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6 Note: The AM100 has two personaliz ed mailbox es. Y ou hav e an option to hav e callers leav e messages in either of the two mailbo xes. If you w ant the caller to leav e a message in a par ticular mailbox, your g reeting should instruct the callers to press either the “1*” or “2 *” b utton bef ore their message recording. If the caller d[...]
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7 5 Answering System Operation 5.1 Setting the System to Answer Calls 1. Press ANSWER ON/OFF button once to tur n on the system. 2. When the system ans wers a call, it pla ys the outgoing message then beeps. 3. The caller can leav e a message up to one minute in length. After the caller hangs up , is silent for more than se ven seconds, or the maxi[...]
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8 5.2 Screening Calls T o screen your calls, let the system ans wer . Listen to the caller’ s message through the system’ s speaker . If you decide to answ er the call, pick up any phone connected to the same phone line as the system. The system stops recording and resets to ans wer the next call. In the ev ent that the system continues recordi[...]
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9 1. T o listen to Mailbo x 1 messages, press MAIL 1 PLA Y/STOP button. T o listen to Mailbox 2 messages , press MAIL 2 PLA Y/ STOP button, the Message Counter will displa y the message number being pla yed . Note: If there are no messages, the display sho ws “0” and you will only hear either “mailbo x 1” or “mailbox 2” when y ou press [...]
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10 5.6 T o Reset If an AC po wer f ailure occurs, or the A C power adaptor comes out of the wall, your unit will shut down until the po wer is restored. If your unit is not operating properly when the power is restored, proceed with a unit reset. 1. Unplug the AC adaptor from the po wer outlet and telephone line from the wall jack. 2. Replace the 9[...]
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11 6.2 T urning Y our System On If you f orget to turn your system on, you can phone in from a remote location and turn it on automatically . 1. Call your telephone number . 2. The system answ ers after 10 rings. After the beep, enter your 3-digit security code. 3. After the second beep, press 9# then hang up . Subsequent messages will be recorded.[...]
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12 7 Important information T emperature and ambient conditions The telephone ans wering system is designed for indoor use (temperature range of -10 °C to 50 °C). Do not install the system in areas where there is the risk of an explosion, e xcessive exposure to smok e, dust, vibrations , chemicals, moisture, and heat. The unit must not be installe[...]
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13 Australia Oricom International Pty Ltd ABN 46 086 1 16 369 PO Box 5681 South Windsor , NSW 2756 Customer support Email: support@oricom.com.au Web: www .oricom.com.au Fax: (02) 4572 0939 Ph: 1300 889 785 New Zealand Atlas Gentech (NZ) Ltd, Private Bag 14927, Panmure, Auckland Customer Support Email: support@atlasgentec.co.nz Fax (09) 5742722 Ph: [...]