On Networks N300R manual

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  • Page 1

    350 East Plumeria Drive San Jose, CA 95134 USA August 2012 202-11001-01 v1.0 Easy , Reliable & Secure N300 WiFi Router (N300R) User Manual[...]

  • Page 2

    2 N300 WiFi Router (N300R) Trademarks Brand and product names are trademarks or registered trademarks of their respective holders. Information is subject to change without notice. In the interest of improving internal design, operational function, and/or reliability, On Networks reserves the right to make changes to the products described in this d[...]

  • Page 3

    3 Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    4 N300 WiFi Router (N300R) LAN Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Use the Router as a DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Quality of Servi[...]

  • Page 5

    5 N300 WiFi Router (N300R) Chapter 6 Advanced Settings Advanced WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . 65 WiFi Repeating (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 [...]

  • Page 6

    6 1 1. Hardware Setup Getting to know your router This chapter explains how to set up your hardware. If you have already set up your N300R router, you can skip this chapter. Chapter 2 explains how to set up your Internet connection. This chapter contains the following sections: • Unpack Your Router • Position Your Router • Hardware Features[...]

  • Page 7

    Hardware Setup 7 N300 WiFi Router (N300R) Unpack Your Router Open the box and remove the router, cables, and installation guide. Ethernet cable N300 WiFi Router Power adapter Figure 1. Check the package contents Your box contains the following items: • N300 WiFi Router (N300R) • AC power adapter (plug varies by region) • Category 5 (Cat 5) Et[...]

  • Page 8

    Hardware Setup 8 N300 WiFi Router (N300R) • Away from electrical devices that are potential sources of interference. Equipment that might cause interference includes ceiling fans, home security systems, microwaves, PCs, the base of a cordless phone or 2.4 GHz cordless phone. • Away from any large metal surfaces, such as a solid metal door or al[...]

  • Page 9

    Table 1. Front panel LED descriptions LED Description Power/ Check • Solid green . Power is supplied to the router. • Blinking green . The router is starting up. • Off . Power is not supplied to the router. Wireless • Blinking green . Data is being transmitted or received over the wireless link. • Off . The wireless radio is turned off. I[...]

  • Page 10

    Hardware Setup 10 N300 WiFi Router (N300R) Back Panel The back panel has the connections shown in the following figure. Ethernet Internet port Power On/Off Reset button LAN ports (4) Power connector WPS Figure 3. Router, rear view See Default Factory Settings on page 85 for information about restoring factory settings.[...]

  • Page 11

    Hardware Setup 11 N300 WiFi Router (N300R) Label The label on the bottom of the router shows the preset WiFi network name and password, login informatioThe label on the bottom of the router shows the preset WiFi network name and password, login information, MAC address, and serial number. MAC address Serial number Preset WiFi Router login Password [...]

  • Page 12

    12 2 2. Getting Started Access your router This chapter explains how to log in to your router to access the Home screen (Dashboard) to view or change the Internet settings and how to join your wireless network. This chapter contains the following sections: • Router Setup Preparation • Log In to the Router • Home Screen (Dashboard) • EZ Setu[...]

  • Page 13

    Getting Started 13 N300 WiFi Router (N300R) Router Setup Preparation You can set up your router with the Setup Wizard as described in EZ Setup Wizard on page 17, or manually as described in Internet Setup (Basic Settings) . However, before you start the setup process, you need to have your ISP information and to make sure the laptops, PCs, and othe[...]

  • Page 14

    Getting Started 14 N300 WiFi Router (N300R) Log In to the Router  Log in to the router to view or change settings or to set up the router. 1. Type http://192.168.1.1 in the address field of your browser and press Enter to display the login window. You can also enter the following address to access the router: http://www.mywifirouter.com . 2. Ent[...]

  • Page 15

    Getting Started 15 N300 WiFi Router (N300R) Unsuccessful Login  Do the following if you do not see the login prompt: 1. Check the LEDs on the front of the router to make sure that the router is plugged in, its power is on, and the Ethernet cable between your computer and the router is connected to a LAN port. 2. If you connected the Ethernet cab[...]

  • Page 16

    Getting Started 16 N300 WiFi Router (N300R) Home Screen (Dashboard) The router interface lets you view or change the router settings. The left column has menus, and the right column provides online help. The middle column is the screen for the current menu option. Language Figure 4. Dashboard (Home screen) • EZ Setup Wizard . Specify the language[...]

  • Page 17

    Getting Started 17 N300 WiFi Router (N300R) EZ Setup Wizard You can log in to the router and use EZ Setup to set up your Internet connection.  To use the setup wizard: 1. From the top of the router menu, select EZ Setup to display the following screen: 2. Select either Yes or No, I want to configure the router myself . If you select No, proceed [...]

  • Page 18

    Getting Started 18 N300 WiFi Router (N300R) Join Your Wireless Network Choose either the WPS method or the manual method to join your wireless network. WPS Method Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, you press a button or enter a PIN. Some older WiFi equipment is not compatible [...]

  • Page 19

    Getting Started 19 N300 WiFi Router (N300R) Manual Method With the manual method, you choose the network that you want, and type its password to connect.  To connect manually: 1. On your computer or wireless device, open the software that manages your wireless connections. This software scans for all wireless networks in your area. 2. Look for y[...]

  • Page 20

    20 3 3. Router Setup Options on the Setup tab This chapter contains the following sections: • Internet Setup (Basic Settings) • Preset Security • WiFi Security Basics • WiFi Setup • Internet Port • LAN Ports • Quality of Service (QoS) Setup[...]

  • Page 21

    Router Setup 21 N300 WiFi Router (N300R) Internet Setup (Basic Settings) The Basic Settings screen displays when you select No. I want to configure the Router myself in the Setup Wizard and is also available from the router menu. It is where you view or change ISP information. The fields that display vary depending on whether your Internet connecti[...]

  • Page 22

    Router Setup 22 N300 WiFi Router (N300R) The following descriptions explain all of the possible fields in the Basic Settings screen. The fields that display in this screen depend on whether an ISP login is required. Does Your ISP Require a Login? Answer either yes or no. • When no login is required, these fields display : Account Name (If require[...]

  • Page 23

    Router Setup 23 N300 WiFi Router (N300R) Preset Security The router comes with preset security. This means that the Wi-Fi network name (SSID), passphrase, and security option (encryption protocol) are preset in the factory. You can find the preset SSID and passphrase on the bottom of the unit. • WiFi Network Name (SSID) identifies your network so[...]

  • Page 24

    Router Setup 24 N300 WiFi Router (N300R) Note: Turning off SSID broadcast nullifies the wireless network discovery feature of some products such as Windows XP, but the data is still fully exposed to a determined snoop using specialized test equipment like wireless sniffers. If you allow the broadcast, be sure to keep wireless security enabled. Rest[...]

  • Page 25

    Router Setup 25 N300 WiFi Router (N300R) WiFi Setup The Wireless Settings screen lets you view or change the wireless network settings. Your preset router has a unique network name and password on the product label. If you decide to change them, note the new settings and save them in a secure location. Note: If you use a wireless computer to change[...]

  • Page 26

    Router Setup 26 N300 WiFi Router (N300R)  To view or change wireless settings: 1. Select Setup > WiFi Settings to display the following screen. 2. Make any changes that are needed, and click Apply when done to save your settings. Note: The screen sections, settings, and procedures are explained in the following sections. 3. Set up and test yo[...]

  • Page 27

    Router Setup 27 N300 WiFi Router (N300R) Security Options Settings The Security Options section of the Wireless Settings screen lets you change the security option and passphrase. Your preset router is already set up with WPA2 and WPA security. For information about changing these settings, see the following section, Change WPA Security Option and [...]

  • Page 28

    Router Setup 28 N300 WiFi Router (N300R) • Default DMZ Server . This feature is sometimes helpful when you are playing online games or videoconferencing. Be careful when using this feature because it makes the firewall security less effective. See the following section, Default DMZ Server , for more details. • Respond to Ping on Internet Port .[...]

  • Page 29

    Router Setup 29 N300 WiFi Router (N300R)  To set up a default DMZ server: 1. On the Internet Port screen, select the Default DMZ Server check box. 2. Type the IP address. 3. Click Apply . Change the MTU Size The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the [...]

  • Page 30

    Table 2. Common MTU Sizes MTU Application 1500 The largest Ethernet packet size and the default value. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for On Networks routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging. (Larger packets are fragmented.)[...]

  • Page 31

    Router Setup 31 N300 WiFi Router (N300R) 1. Select Setup > LAN Setup to display the following screen: 2. Enter the settings that you want to customize. These settings are described in the following section, LAN TCP/IP Setup . 3. Click Apply to save your changes. LAN TCP/IP Setup • IP Address . The LAN IP address of the router. • IP Subnet Ma[...]

  • Page 32

    Router Setup 32 N300 WiFi Router (N300R) Address Reservation When you specify a reserved IP address for a computer on the LAN, that computer receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to servers that require permanent IP settings. Use the Router as a DHCP Server By default, the router[...]

  • Page 33

    Router Setup 33 N300 WiFi Router (N300R) 3. Type the MAC address of the computer or server. Tip: If the computer is already on your network, you can copy its MAC address from the Attached Devices screen and paste it here. 4. Click Apply to enter the reserved address into the table. The reserved address is not assigned until the next time the comput[...]

  • Page 34

    Router Setup 34 N300 WiFi Router (N300R) • Specific applications • Specific online games • Individual Ethernet LAN ports of the router • A specific device by MAC address To specify prioritization of traffic, create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen. For convenience, the QoS P[...]

  • Page 35

    Router Setup 35 N300 WiFi Router (N300R) 3. To add a priority rule, scroll down to the bottom of the QoS Setup screen and click Add Priority Rule to display the following screen: 4. In the QoS Policy for field, type the name of the application or game. 5. In the Priority Category list, select either Applications or Online Gaming . In either case, a[...]

  • Page 36

    Router Setup 36 N300 WiFi Router (N300R) QoS for a MAC Address  To create a QoS policy for traffic from a specific MAC address: 1. Select Setup > Quality of Service and click the Setup QoS Rule button. The QoS Setup screen displays. 2. Click Add Priority Rule . 3. From the Priority Category list, select MAC Address : 4. If the device is the M[...]

  • Page 37

    37 4 4. Security Settings Security tab (firewall) details You can customize many of the firewall settings based on your needs. This chapter contains the following sections: • Firewall Rules to Control Network Access • Set Up Site Blocking • Set Up Service Blocking • Set the Time Zone • Schedule Services • Set Up Email Alerts • Set Up [...]

  • Page 38

    Security Settings 38 N300 WiFi Router (N300R) Firewall Rules to Control Network Access Your router has a firewall that blocks unauthorized access to your wireless network and permits authorized inbound and outbound communications. Authorized communications are established according to inbound and outbound rules. The firewall has the following two d[...]

  • Page 39

    Security Settings 39 N300 WiFi Router (N300R) Set Up Site Blocking Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule.  To block traffic: 1. Select Security > Site Blocking . 2. Select one of the keyword blocking options: • Per Schedule . Turn on k[...]

  • Page 40

    Security Settings 40 N300 WiFi Router (N300R)  To specify a trusted computer: 1. In the Trusted IP Address field, enter the IP address. 2. Click Apply to save your changes. Set Up Service Blocking Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve [...]

  • Page 41

    Security Settings 41 N300 WiFi Router (N300R) Set the Time Zone The router uses the Network Time Protocol (NTP) to obtain the current time and date from one of several network time servers on the Internet.  To set the time zone: 1. Select Security > Schedule . 2. Select your time zone. This setting determines the blocking schedule and time-st[...]

  • Page 42

    Security Settings 42 N300 WiFi Router (N300R) Schedule Services If you enabled service blocking in the Block Services screen or port forwarding in the Ports screen, you can set up a schedule for when blocking occurs or when access is not restricted.  To schedule services: 1. Select Security > Schedule . 2. To block Internet services based on [...]

  • Page 43

    Security Settings 43 N300 WiFi Router (N300R) Set Up Email Alerts To receive logs and alerts by email, provide your email information in the E-mail screen and specify which alerts you want to receive and how often. Select Security > Email Alert to display the following screen: Figure 5. E-Mail screen • Turn E-mail Notification On . Select this[...]

  • Page 44

    Security Settings 44 N300 WiFi Router (N300R) - Time . Specify the time of day to send the log. This is relevant when the log is sent daily or weekly. Note: If the Weekly, Daily, or Hourly option is selected and the log fills up before the specified period, the log is automatically emailed to the specified email address. After the log is sent, it i[...]

  • Page 45

    Security Settings 45 N300 WiFi Router (N300R) Destination port number . 80, which is the standard port number for a web server process. 3. Your router creates an entry in its internal session table describing this communication session between your computer and the web server at www.example.com. Before sending the web page request message to www.ex[...]

  • Page 46

    Security Settings 46 N300 WiFi Router (N300R) Port Triggering to Open Incoming Ports In the preceding example, requests are sent to a remote computer by your router from a particular service port number. Replies from the remote computer to your router are directed to that port number. If the remote server sends a reply to a different port number, y[...]

  • Page 47

    Security Settings 47 N300 WiFi Router (N300R) Note: Only one computer at a time can use the triggered application. Port Forwarding to Permit External Host Communications In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the [...]

  • Page 48

    Security Settings 48 N300 WiFi Router (N300R) To configure port forwarding, you need to know which inbound ports the application needs. You usually can determine this information by contacting the publisher of the application or the relevant user groups and newsgroups. How Port Forwarding Differs from Port Triggering The following points summarize [...]

  • Page 49

    Security Settings 49 N300 WiFi Router (N300R) 1. Select Advanced > Port Forwarding/Port Triggering to display the following screen: Port Forwarding is selected as the service type. 2. From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list, see Add a Custom Service on [...]

  • Page 50

    Security Settings 50 N300 WiFi Router (N300R) 6. In the Starting Port field, enter the beginning port number. • If the application uses a single port, enter the same port number in the Ending Port field. • If the application uses a range of ports, enter the ending port number of the range in the Ending Port field. 7. In the Server IP Address fi[...]

  • Page 51

    Security Settings 51 N300 WiFi Router (N300R) the specified incoming port or ports, and forwards incoming traffic on the triggered ports to the triggering computer. Port forwarding creates a static mapping of a port number or range to a single local computer. Port triggering can dynamically open ports to any computer that needs them and can close t[...]

  • Page 52

    Security Settings 52 N300 WiFi Router (N300R) 5. This value controls the inactivity timer for the designated inbound ports. The inbound ports close when the inactivity time expires. This is required because the router cannot be sure when the application has terminated. 6. Click Add Service to display the following screen: 7. In the Service Name fie[...]

  • Page 53

    53 5 5. Network Management Management tab options This chapter contains the following sections: • Upgrade the Router Firmware • Manually Check for Firmware Upgrades • Backup Settings • Change Password • View Router Status • View Attached Devices • Logs[...]

  • Page 54

    Network Management 54 N300 WiFi Router (N300R) Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. By default, when you log in to your router, it checks the On Networks website for new firmware and alerts you if there is a newer version. WARNING: When uploading firmware to the router, do not interrupt the w[...]

  • Page 55

    Network Management 55 N300 WiFi Router (N300R)  To stop automatic firmware check: 1. Select Manage > Update Firmware . 2. Clear the Check for new version upon login check box . Manually Check for Firmware Upgrades You can use the Router Upgrade screen to manually check the On Networks website for newer versions of firmware for your product. W[...]

  • Page 56

    Network Management 56 N300 WiFi Router (N300R) 3. Compare the version number of the most recent firmware offered to the firmware version of your router. If the version on the On Networks website is more recent, download the file from the N300R support page to your computer. 4. Log in to your router and select Manage > Update Firmware . 5. Click [...]

  • Page 57

    Network Management 57 N300 WiFi Router (N300R) Erase Click the Erase button to reset the router to its factory default settings. Erase sets the password to password , the LAN IP address to 192.168.1.1 , and enables the router’s DHCP. Change Password For security reasons, the router has its own user name and password that default to admin and pass[...]

  • Page 58

    Network Management 58 N300 WiFi Router (N300R)  To set up password recovery: 1. Select the Enable Password Recovery check box. 2. Select two security questions, and provide answers to them. 3. Click Apply to save your changes. When you use your browser to access the router, the login window displays. If password recovery is enabled, when you cli[...]

  • Page 59

    Network Management 59 N300 WiFi Router (N300R) Domain Name Server . The router DNS server IP addresses. These addresses are usually obtained dynamically from the ISP. LAN Port (Local Ports) MAC Address . The router LAN port Ethernet MAC address. IP Address . The router LAN port IP address. The default is 192.168.1.1. DHCP . If Off, the router does [...]

  • Page 60

    Network Management 60 N300 WiFi Router (N300R) • Tx B/s . The current line utilization—percentage of current bandwidth used. • Rx B/s . The average line utilization. • Up Time . The time elapsed since the last power cycle or reset. ADSL Link Downstream or Upstream The statistics for the upstream and downstream DSL link. These statistics are[...]

  • Page 61

    Network Management 61 N300 WiFi Router (N300R) View Attached Devices The Attached Devices screen shows all IP devices that the router has discovered on the local network.  To view attached devices: Select Management > Client Devices . For each device, the table shows the IP address, the device name if available, and the Ethernet MAC address. [...]

  • Page 62

    Network Management 62 N300 WiFi Router (N300R)  To view the log: Select Management > Logs . A screen similar to the following displays: The Include in Log check boxes allow you to select which events are logged. You can write the logs to a computer running a syslog program. To activate this feature, select Broadcast on LAN , or enter the IP a[...]

  • Page 63

    63 6 6. Advanced Settings Advanced tab settings for unique situations This chapter describes the advanced features of your router. The information is for readers with advanced networking knowledge who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed. Note: For information ab[...]

  • Page 64

    Advanced Settings 64 N300 WiFi Router (N300R) Advanced WiFi Settings By default, the N300R router is set up with wireless settings that work in most situations. You can use this screen to control the wireless router radio and select advanced settings that specifically fit your environment.  To view or change the advanced wireless settings: Selec[...]

  • Page 65

    Advanced Settings 65 N300 WiFi Router (N300R) Restrict Wireless Access by MAC Address You can set up a list of computers and wireless devices that are allowed to join the wireless network. This list is based on the unique MAC address of each computer and device. Each network device has a MAC address, which is a unique 12-character physical address,[...]

  • Page 66

    Advanced Settings 66 N300 WiFi Router (N300R) Tip: You can copy and paste the MAC addresses from the router’s Attached Devices screen into the MAC Address field of this screen. To do this, use each wireless computer to join the wireless network. The computer should then appear in the Attached Devices screen. 4. Click Add to add this wireless devi[...]

  • Page 67

    Advanced Settings 67 N300 WiFi Router (N300R) Wireless Base Station . The router acts as the parent access point by bridging traffic to and from the child repeater access point. The base station also handles wireless and wired local computers. To configure this mode, you have to know the MAC addresses of the child repeater access point. Wireless Re[...]

  • Page 68

    Advanced Settings 68 N300 WiFi Router (N300R) Disable Wireless Client Association . If your router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. - If you are setting up a point-to-point bridge, select this check box. - If you want all client traffic to go th[...]

  • Page 69

    Advanced Settings 69 N300 WiFi Router (N300R) 2. Select Advanced > WiFi Repeating to display the Wireless Repeating Function screen. 3. In the Wireless Repeating Function screen, select the Enable Wireless Repeating Function check box and select the Wireless Base Station radio button. 4. Enter the MAC address for one or more repeater units. 5. C[...]

  • Page 70

    Advanced Settings 70 N300 WiFi Router (N300R) A computer on any wireless or wired LAN segment of the router should be able to connect to the Internet or share files and printers with any other wireless or wired computer or server connected to the other access point. Dynamic DNS If your Internet service provider (ISP) gave you a permanently assigned[...]

  • Page 71

    Advanced Settings 71 N300 WiFi Router (N300R) 5. Type the user name for your Dynamic DNS account. This is the name that you use to log in to your account, not your host name. 6. Type the password (or key) for your Dynamic DNS account. 7. If your Dynamic DNS provider allows the use of wildcards in resolving your URL, you can select the Use Wildcards[...]

  • Page 72

    Advanced Settings 72 N300 WiFi Router (N300R)  To set up a static route: 1. Select Advanced > Static Routes , and click Add to display the following screen: 2. In the Route Name field, type a name for this static route (for identification purposes only.) 3. Select the Private check box if you want to limit access to the LAN only. If Private i[...]

  • Page 73

    Advanced Settings 73 N300 WiFi Router (N300R) Note: Be sure to change the router’s default login password to a secure password. The ideal password contains no dictionary words from any language and contains upper-case and lower-case letters, numbers, and symbols. It can be up to 30 characters. 2. Select the Turn Remote Management On check box. 3.[...]

  • Page 74

    Advanced Settings 74 N300 WiFi Router (N300R) Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, to access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. If you use applications s[...]

  • Page 75

    75 7 7. Troubleshooting Diagnose and solve problems This chapter provides information about troubleshooting your N300 WiFi Router (N300R). After each problem description, instructions are provided to help you diagnose and solve the problem Tip: On Networks provides helpful articles, documentation, and the latest software updates at http://www.on-ne[...]

  • Page 76

    Troubleshooting 76 N300 WiFi Router (N300R) Quick Tips This section describes tips for troubleshooting some common problems Sequence to Restart Your Network If you need to restart your network, use the following sequence: 1. Turn off and unplug the modem. 2. Turn off the router and computers. 3. Plug in the modem and turn it on. Wait 2 minutes. 4. [...]

  • Page 77

    Troubleshooting 77 N300 WiFi Router (N300R) Troubleshooting with the LEDs After you turn on power to the router, the following sequence of events occurs: 1. When power is first applied, verify that the Power/Test LED is on. 2. Verify that the Power/Test LED starts blinking green, indicating that the self-test is running. 3. After approximately 30 s[...]

  • Page 78

    Troubleshooting 78 N300 WiFi Router (N300R) Cannot Log In to the Router If you are unable to log in to the router from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section. • Make sure that [...]

  • Page 79

    Troubleshooting 79 N300 WiFi Router (N300R) If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new router by restarting your network, as described in Sequence to Restart Your Network on page 76. If your router is still unable to obtain an IP address from the Internet service pr[...]

  • Page 80

    Troubleshooting 80 N300 WiFi Router (N300R) Troubleshooting PPPoE If you are using PPPoE, you can troubleshoot your Internet connection over the PPPoE connection.  To troubleshoot a PPPoE connection: 1. Log in to the router. 2. Select Management > Router Status . 3. Click Connection Status . If all of the steps indicate OK, then your PPPoE co[...]

  • Page 81

    Troubleshooting 81 N300 WiFi Router (N300R) Changes Not Saved If the router does not save the changes you make in the router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the web brows[...]

  • Page 82

    Troubleshooting 82 N300 WiFi Router (N300R) • Use the Reset button on the back of the router. See Default Factory Settings on page 85. If you restore the factory settings and the router fails to restart, or the green Power/Test LED continues to blink, the unit might be defective. If the error persists, you might have a hardware problem and should[...]

  • Page 83

    Troubleshooting 83 N300 WiFi Router (N300R) Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet. Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device.  To use ping: 1. From the W[...]

  • Page 84

    84 A A. Supplemental Information This appendix covers the following topics: • Default Factory Settings • Technical Specifications[...]

  • Page 85

    Supplemental Information 85 N300 WiFi Router (N300R) Default Factory Settings Table 1. N300R Router Default Factory Settings Feature Default Setting Routerr login URL http://www . mywifirouter.com Router login (case-sensitive) printed on product label User name: admin Password: admin WAN MAC Address Default hardware address (on label) MTU Size 1500[...]

  • Page 86

    Supplemental Information 86 N300 WiFi Router (N300R) Technical Specifications Table 2. N300R Router Technical Specifications Feature Description Data and Routing Protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, and UPnP AC plug is localized 110V 60 Hz or 220V50 Hz, input (localized to country of sale) Dimensions 200 x 113 x [...]

  • Page 87

    87 B B. Notification of Compliance Wireless Routers, Gateways, APs Regulatory Compliance Information Note: This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in un[...]

  • Page 88

    Notification of Compliance 88 N300 WiFi Router (N300R) Español [Spanish] Por medio de la presente On Networks declara que el Radiolan cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ On Networks ΔΗΛΩΝΕΙ ΟΤΙ Radiola[...]

  • Page 89

    Notification of Compliance 89 N300 WiFi Router (N300R) This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all EU member states and EFTA countries, except in France and Italy where restrictive use applies. In Italy the end-user should apply for a license at the national spectrum authorities in order to obtain au[...]

  • Page 90

    Notification of Compliance 90 N300 WiFi Router (N300R) • For product available in the USA market, only channel 1~11 can be operated. Selection of other channels is not possible. • This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter. Canadian Department of Communications Radio I[...]

  • Page 91

    91 Index A access remote 72 access control turning on 66 access points 66 accessing remote computer 44 adding custom service 49 priority rules 34 address reservation 32 addresses, DNS 22 ADSL statistics, viewing 60 advertisement period 74 alerts, emailing 43 applications, QoS for online gaming 34 attached devices, viewing 61 automatic firmware chec[...]

  • Page 92

    92 N300 WiFi Router (N300R) F factory default settings, restoring 81 factory settings resetting 11 filtering content 37 firewalls inbound rules 38 firmware, upgrading 54 at log in 14 automatic check 54 manually 55 fragmentation length 64 fragmented data packets 29 front panel 8 G games, online, QoS for 34 H host name 22 host, trusted 39 I inbound f[...]

  • Page 93

    93 N300 WiFi Router (N300R) P packets, fragmented 29 passphrases 27 product label 11 password recovery, admin 57 password, restoring 81 Point-to-Point Tunneling Protocol (PPTP) 17 port forwarding 44 , 47 , 48 port numbers 40 port triggering 44 , 46 , 48 , 50 ports filtering 38 forwarding 38 ports,listed, back panel 10 positioning the router 7 Power[...]

  • Page 94

    94 N300 WiFi Router (N300R) wireless connections 7 wireless devices,adding to the network 18 Wireless Distribution System (WDS) 66 , 67 Wireless LAN (WLAN) 59 Wireless LED, troubleshooting and 78 wireless mode 26 wireless network configuration 25 wireless network name (SSID) product label 11 wireless network settings 26 wireless port settings 59 wi[...]