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Oki C9600 manual

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Table of contents for the manual

  • Page 1

    [...]

  • Page 2

    C9600 User’s Guide 2 Copyright Information Copyright © 2007 by Oki Data. All Rights Reserved Document Info rmation _________ __________ _____________ C9600 Use r’s Guide P/N 59372901 Revision 3.0 February, 2007 Disclaimer __________ ______________ ___________ _______ Every effort has been made to ensure th at the information in this document i[...]

  • Page 3

    C9600 User’s Guide> 3 C ONTENTS Notes, cautions and warnings! . . . . . . . . . . . . . . . . 6 Safety warning s . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 About this gu ide . . . . . . . [...]

  • Page 4

    C9600 User’s Guide> 4 Connecting the parallel interface . . . . . . . . . . . 45 Connecting the USB interface . . . . . . . . . . . . . 45 Connecting the network inte rface . . . . . . . . . . 46 Using the Drivers CD . . . . . . . . . . . . . . . . . . . . . 4 7 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Using t[...]

  • Page 5

    C9600 User’s Guide> 5 Appendix B – Menu system . . . . . . . . . . . . . . . . 104 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . .105 Print Page Cou nt . . . . . . . . . . . . . . . . . . . . . .1 05 Finisher Count . . . . . . . . . . . . . . . . . . . . . . . .105 Supplies Life . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    C9600 User’s Guide> 6 N OTES , CAUTIONS AND WARNINGS ! NOTE A note provides additional info rmation to supplement the main text. S AFETY WARNINGS Please be careful to read and understand the safety warnings on the following pages before operating the printer. CAUTION! A caution pr ovides addition al information whi ch, if ignored, may result i[...]

  • Page 7

    C9600 User’s Guide> 7 WARNING! Ensure all warning and in struction labels on the product are read, understood and followed in order to prevent any risk of injury. Ensure this and all other documentation is both read carefully and re tained for future reference. This printer unit weig hs 72kg. 3 people are required to lift the pr inter safely a[...]

  • Page 8

    C9600 User’s Guide> 8 WARNING! This product has an earthed pl ug as a safety feature and will only connect to an earthed socket. Do not attempt to defeat the earthing or there is a risk of fire or shock. If using an extension cable or power strip ensure that the total cu rrent rati ng (amperes) of all connected equipment is less than the maxim[...]

  • Page 9

    C9600 User’s Guide> 9 WARNING! Use only the power cable supplied. Using a power cable not intended for this product may lead to fire or electric shock. To avoid risk of fire an d electric shock, do not use the power cabl e supplied with this product for any other electrical equipment. If you do not connect the power cord or any other cables on[...]

  • Page 10

    C9600 User’s Guide> 10 WARNING! If any liquid (for example water) is allowed t o enter the printer, t here is a risk of fire. Unplug the mains connector and contact your dealer. Do not place containers containing liquid on the printer as electric shock, fire and/or injuries may occur. If any foreign objects (f or example clips) are allowed to [...]

  • Page 11

    C9600 User’s Guide> 11 WARNING! Risk of explosion if batt ery is replaced by an incorrect type. Do not touch the battery. Printer battery should not require replacement during the life of the printer. After installing addition a l memory or a har d disk drive, the cover door must be closed and secured to preve nt risk of fire. Take care with t[...]

  • Page 12

    C9600 User’s Guide> 12 I NTRODUCTION Congratulations on buying an Oki color printer. Your new printer is designed with advanced features to give you clear, vibrant color prints and crisp black and white pages at high speed on a range of print media for the office. There are four different models available: C9600n, C9600dn, C9600hdn and C9600hd[...]

  • Page 13

    C9600 User’s Guide> 13 Additionally, the following optional features are available: > Automatic two-sided (duplex) printing for economical use of paper and compact printing of larger documents NOTE This option al feature is only applicable to the C9600 n. > Hard disk drive enables spooled and verified printing NOTE This optional f eature[...]

  • Page 14

    C9600 User’s Guide> 14 A BOUT THIS GUIDE NOTE Images used in this manual may include optional features that your printer does not have installed. This manual is your user’s guide (check the web site, my.okidata.com, for the most up-to-date version) fo r your printer and forms part of the overall user support listed below: > Set-up guide :[...]

  • Page 15

    C9600 User’s Guide> 15 O NLINE USAGE This guide is intended to be read on screen using an Adobe Acrobat Reader. Use the navigation and viewing tools provided in Acrobat. You can access specific information in two ways: > In the list of bookmarks down the left hand side of y our screen, click on the topic of interest to jump to the required [...]

  • Page 16

    C9600 User’s Guide> 16 (c) [Pages from] and [to], (3), for the range of pages you specify by entering their page numbe rs. 3. Click on [OK].[...]

  • Page 17

    C9600 User’s Guide> 17 P RINTER AND PAPER OVERVIEW O PENING AND CLOSING THE TOP COVER To open the top cover, squeeze the top cove r handle (1) to release the catch and raise the cover. To close the top cover, push gently (1) until the cover stops midwa y and then push harder (2) to close the cover completely. Ensure that the cover is securely [...]

  • Page 18

    C9600 User’s Guide> 18 I DENTIFYING MAJOR COMPONENTS The major components of your printer are identified in the g raphics below. 1. Paper holding arm 2. T op cover (face-down stack er) 3. MP T ra y (multi-purpose tra y) 4. T ray 1 side cover 5. Paper size label 6. Pap er ga ug e 7. T ray 1 (paper tr ay) 8. Control panel 9. To p c o v e r h a n[...]

  • Page 19

    C9600 User’s Guide> 19 10. F ace-down stacker 11. Power (on/off ) switch 12. F ace-up stacker 10 11 12[...]

  • Page 20

    C9600 User’s Guide> 20 13. Interface unit 14. Network interface connector 15. Par allel interface connector 16. USB interface connector 17. Power connector 18. V entilation openings 13 17 18 14 15 16[...]

  • Page 21

    C9600 User’s Guide> 21 19. Image drum cartridge and toner cartridge (Cy an) 20. Image drum cartridge and toner cartridge (Magenta) 21. Image drum cartridge and toner cartridge (Y ellow) 22. Image drum cartridge and toner cartridge (Black) 23. T oner cartridge 24. Image drum cartridge 25. Fuser unit 26. LED heads 19 20 21 22 23 24 25 26[...]

  • Page 22

    C9600 User’s Guide> 22 27. Belt unit 28. Drum basket handle 29. Drum basket S OFTWARE SUPPLIED CDs: > Drivers Contains drivers, utilities and network software. > Documentation Contains documentation in electronic form to describe how to use the printer for day-to-day tasks. > Monaco software Contains color profile software (documented[...]

  • Page 23

    C9600 User’s Guide> 23 P APER RECOMMENDATIONS Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtain ed when using standard weight 20 – 24 lb ([...]

  • Page 24

    C9600 User’s Guide> 24 P APER INPUT AND OUTPUT INFORMATION The following table relates paper parameters to input trays (Tray 1 to Tray 5 (numbering from the top) and MP Tray) and to output areas (Face-down stacker and Face-up stacker). TYPE SIZE WEIGHT INPUT/ OUTPUT Plain pape r A3, A3 Nobi, A3 Wide, A4, A5, A6, B4, B5, Letter , Legal 13, Lega[...]

  • Page 25

    C9600 User’s Guide> 25 T RAYS AND STACKERS T RAYS 1 TO 5 Tray 1 is the standard blank paper input tray and can h old up to 530 sheets of 20 lb (75 g/m²) paper. A ddi tional trays, to give a total of five, can be added as an option to give a total tray capacity of 2650 sheets of 20 lb (75 g/m²) paper. If you have identical paper stock loaded [...]

  • Page 26

    C9600 User’s Guide> 26 F ACE - DOWN STACKER The face-down stacker on the top of the printer can hold up to 500 sheets of 20 lb (80 g/m²) standard paper, and can handle paper stocks from 17 – 57 lb (64 – 216 g/m²). Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down ). F ACE - UP ST[...]

  • Page 27

    C9600 User’s Guide> 27 T RAY AND STACK ER EXAMP LES L OADING T RAYS 1 TO 5 Tray 1 is used in the following example. 1. Pull out the tra y . 2. Press the paper rear stopper tab (1) and adjust the tab to the required paper siz e. 3. F an the paper to be loaded then tap the edges of the stack on a flat surface to make it flush. 1[...]

  • Page 28

    C9600 User’s Guide> 28 4. Load the paper (face down and top edge towards the right for letterhead paper), pre ss the tab (2) on the paper guide and adjust the guides (3) for a snug fit to the paper . To avoid paper jams: • Do not leave space between the paper and the guides and rear stopper . • Do not overfill the paper tr ay . Capacity de[...]

  • Page 29

    C9600 User’s Guide> 29 5. Gently push the tra y back into the printer . U SING THE MP T RAY 1. Squeeze the handle (1) and open the multi-purpose tray . 1[...]

  • Page 30

    C9600 User’s Guide> 30 2. Fold out the paper support section and swivel ou t the extension supports (2). 3. Adjust the paper guides (3) to the size of the paper being used. 4. F an the paper to be loaded then tap the edges of the stack on a flat surface to make it flush. 5. Load the paper . • For single-sided printing on letterhead, load the[...]

  • Page 31

    C9600 User’s Guide> 31 the printer . (The duplex unit must be installed for this function.) • Envelopes should be loaded face-up with long edge into the printer . Do not select duplex printing on envelopes. • Do not leave space between the paper and the guides. • Do not exceed the paper capacity of approximately 230 sheets, 100 transpare[...]

  • Page 32

    C9600 User’s Guide> 32 U SING THE STACKERS Face-down stacker When the face-up stacker (1) on the le ft side of the printer is closed (its normal position), paper is ejected to the face-down stacker on the top of the printer. Face-up stacker The face-up exit path is used for heavy paper (cardstock etc.), envelopes, transparencies, and labels. 1[...]

  • Page 33

    C9600 User’s Guide> 33 2. Flip out the paper support (2). 3. Swivel out the paper support extension (3). 2 3[...]

  • Page 34

    C9600 User’s Guide> 34 C ONTROL PANEL The control panel can be swivelle d to 90° (maximum) upwards from its base position (1) as required for ease of use. B UTTONS AND LIGHTS The parts of the control panel are identified and briefly explaine d below: 1. Shutdown/Restart button Hold down for more than 2 seconds for a soft shutdown. You can the[...]

  • Page 35

    C9600 User’s Guide> 35 2. Ready ligh t On: indicates ready to print Flashing: indicates processing print data Off: indicates unable to receive data (offline) 3. Attention light Off: indicates normal operation Flashing: indicates error(s) present but printing can continue On: indicates error(s) present and printing cannot continue 4. Display p [...]

  • Page 36

    C9600 User’s Guide> 36 D ISPLAY P ANEL MESSAGE S There are four types of display panel message: > Status information > Menu (functions) information > Configuration inf ormation > Help information S TATUS INFORMATION Status information is associated with three printer states: In the Information state, such as idling or printing, the[...]

  • Page 37

    C9600 User’s Guide> 37 Restart). Available to support staff to allow printer configurations and special functions to be set. C ONFIGURAT ION INFORMATION Configuration information displays printer configuration information such as internal firmware versions. Menu options at each level can be scrolled through by moving the highlight with the Up-[...]

  • Page 38

    C9600 User’s Guide> 38 The steps involved in using the menus are typically as follows: 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter User menu mode by pressing either the Enter button or the Up-arrow or Down-arrow button and press the latter two repeatedly until the desired menu is highlighted in the d[...]

  • Page 39

    C9600 User’s Guide> 39 G ETTING STARTED This section provides information to help you get started with using your printer. P RINTER LOCATION Check that you have sufficient space for access: > around your printer: 60cm 60cm 20cm 8in 100cm 40in 24in 24in[...]

  • Page 40

    C9600 User’s Guide> 40 > above your printer: T URNI NG O FF /O N T URNING O FF No hard disk drive installed 1. If a hard disk drive is NO T installed, use the On/Off switch. 70cm 28in[...]

  • Page 41

    C9600 User’s Guide> 41 Hard disk drive installed 1. If your printer has a hard disk driv e installed, hold down the Shutdown/Restart button (1) on the control panel for more than 2 seconds to start the shutdown process. 2. When the display panel shows that you can either tur n off or restart the printer , use the On/Off switch to turn off the [...]

  • Page 42

    C9600 User’s Guide> 42 T URNING O N NOTE If the display panel shows th at yo u can either turn off or restart the printer, pres s Shutdown/Restart to turn on the printer. 1. If the printer is turned off (n o power), use the On/Off switch to turn on the printer . C HANGING THE DISPLAY LANGUAGE To change the language shown on the display pan el [...]

  • Page 43

    C9600 User’s Guide> 43 7. Press the Enter button to select Language. 8. Press the Up-arrow or Down-arrow buttons repeatedly until the desired language is highlighted. 9. Press the Enter button to select this language. Ensure that an asterisk (*) appears beside the selected language. 10. Press the Online button to exit menu mode and return to t[...]

  • Page 44

    C9600 User’s Guide> 44 I NTERFACES AND CONNECTION Your printer is equipped with a selection of data interfaces: > Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE 1284 compliant) parallel cable. > USB – F or connection to a PC running Windows 98 or abov e (not Windows 95 upgraded to Windows 98) or M[...]

  • Page 45

    C9600 User’s Guide> 45 C ONNECTI NG THE PARALLEL INTERFACE 1. T urn off the printer and the computer . 2. Connect a par allel ca ble between th e printer and co mputer . 3. T urn on the printer and then the computer . C ONNECTI NG THE USB INTERFACE Do not connect the USB cable at this time. You will be instructed when to connect the USB cable [...]

  • Page 46

    C9600 User’s Guide> 46 C ONNECTI NG THE NETWORK INTERFACE 1. T urn off the printer and the computer . 2. Remo ve the protective cove r from the network connector on the printer . 3. Connect an Ethernet cable between the printer and an Ethernet hub.[...]

  • Page 47

    C9600 User’s Guide> 47 4. T urn on the printer and then the computer . If your printer is to be installed as a network printer, please refer to the relevant section in the Software Installation Guide and Configuration Guide for furth er details on how to configure the network connection before installing the printer drivers. NOTE Administrator[...]

  • Page 48

    C9600 User’s Guide> 48 O PERATION U SING THE PRINTER For full details of how to use the pr inter and any optional accessories to print jobs efficiently and effectiv ely, please refer to the Printing Guide.[...]

  • Page 49

    C9600 User’s Guide> 49 C ONSUMABLES AND MAINTENANC E This section explains how to replace consum able and maintenance items when due. As a guide, the life expectancy of these items is: > T oner — 15,000 Letter pag es at 5% cover age. The printer is shipped with sufficient to ner for 7,500 Letter pages in the print cartridges of which 1 ?[...]

  • Page 50

    C9600 User’s Guide> 50 C ONSUMABLE ITEM ORDER INFORMATION M AINTENANCE ITEM ORDER DETAILS ITEM LIFE ORDER NUMBER T oner , Black 15,000 Letter pages @ 5% 42918904 T oner , C y an 15,000 Letter pages @ 5% 42918903 T oner , Magenta 15,000 Letter pages @ 5% 42918902 T oner , Yellow 15,000 Letter pages @ 5% 42918901 Image drum, Black 30,000 Letter [...]

  • Page 51

    C9600 User’s Guide> 51 R EPLACING CONSUMABLES / MAINTENANCE ITEMS Each consumable or maintenance item comes complete with its own installation details which give full instructions on replacement. You are advised to follow these instructions carefully. C LEANING THE LED HEADS You are advised to clean the LED heads: > any time you replace a t[...]

  • Page 52

    C9600 User’s Guide> 52 2. With an LED lens cleaner or soft cloth, gently wipe each of the four heads (1). Move the cleaner as shown , using a clean section of the cleaner with each pass. Be careful not to damage the guards (2). 3. Close the top cover . 1 2[...]

  • Page 53

    C9600 User’s Guide> 53 C LEANING THE PAPER FEED ROLLERS Clean the paper feed rollers if paper jams frequently occur. 1. Remo ve items like a wrist w atch or bracelet and follow the correct steps to turn the printer off depending on whether a hard disk drive is installed. 2. Open T ray 1 side cover and pull out the paper guide plate (1). 1[...]

  • Page 54

    C9600 User’s Guide> 54 3. Remo ve T ray 1 completely from the printer . 4. Gaining access through the gap left by T ray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with wate r . 5. Re place T ray 1. 2[...]

  • Page 55

    C9600 User’s Guide> 55 6. Return the paper guide plate to its original position and close T ray 1 side cover . 7. T urn on the printer .[...]

  • Page 56

    C9600 User’s Guide> 56 C LEANING THE PRINTER CASING 1. Follow the correct steps to turn the printer off depending on whether a hard disk drive is installed. 2. Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent. 3. Use a soft dry cloth to dry the printer surface.[...]

  • Page 57

    C9600 User’s Guide> 57 4. T urn on the printer . E MPTYING THE PUNCH CHIP BOX (P UNCH UNIT OPTIONAL ACCESSORY ) When the display panel indicates that the punch chip box is full, empty the box as follows: 1. Operate the Finisher lever and mov e the Finisher away from the printer .[...]

  • Page 58

    C9600 User’s Guide> 58 2. Pull out the punch chip box, bein g careful to keep it level so as not to spill any chips. 3. Discard the chips in an appropriate place. 4. Replace the punch chip bo x carefully into the Finisher .[...]

  • Page 59

    C9600 User’s Guide> 59 5. Check that the punch chip box has been re placed correctly then move the Finisher back into position, being careful not to trap yo ur fingers.[...]

  • Page 60

    C9600 User’s Guide> 60 O PTIONAL ACCESSORIES This section describes optional accessory equipment for your printer. The following accessories are available: > duplex unit (to enable two-sided printing) (C9600n only) > additional RAM memory > hard disk drive (required for verified an d spooled printing, direct printing of PDFs, when col[...]

  • Page 61

    C9600 User’s Guide> 61 A CCESSORY ORDER INFORMATION ITEM ORDER NUMBER Duplex unit 42797201 Additional RAM memory 128 MB 256 MB 512 MB 70050201 70050301 70050401 Hard disk drive 70050501 Second, third paper tray 42831301 High capacity feeder (HCF) 42831501 Wireless LAN card 70050101 Finisher: 4-tray 5-tray 42940201 42872701 Finisher Punch Unit:[...]

  • Page 62

    C9600 User’s Guide> 62 I NSTALLING ACCESSORIES Each accessory (apart from the Finisher) comes complete with its own documentation which gives full instructions on installation. You are advised to follow these instructions carefully. After installation, print out a Menu Map (Configuration document) to check that the installation has been succes[...]

  • Page 63

    C9600 User’s Guide> 63 T ROUBLESHOOTING This section provides information to help you deal with problems that may arise when using the printer. The following paragraphs describe actions to take in the event of a paper jam and how to deal with unsatisfactory print results. Display panel messages about paper jams and relevant actions are given i[...]

  • Page 64

    C9600 User’s Guide> 64 2. Holding it by the tab (2), turn the paper guide outward. 3. Carefully remove the jam med paper . 4. Put the paper guide back into po sition and close T ray 1 side cover . 2[...]

  • Page 65

    C9600 User’s Guide> 65 O PEN COVER , PAPER JAM , SIDE COVER 1. If the MP T ray is open, close it so that the side co ver (1) is visible. 2. Pull the release lever (2) and pull open the side cover . 1 2[...]

  • Page 66

    C9600 User’s Guide> 66 3. Carefully remove the jam med paper . 4. Close the side cover .[...]

  • Page 67

    C9600 User’s Guide> 67 O PEN COVER , PAPER JAM , TOP COVER 1. Squeeze the top cover handle (1) and open the top cover . 2. Squeeze the basket handle (2) and raise the drum basket. WARNING! Be careful not to touch the fuser unit which is hot after printing. 1 2[...]

  • Page 68

    C9600 User’s Guide> 68 3. Carefully remove an y paper on the belt. 4. If paper is jammed in the fuser unit, push the lock lever (3) in the direction shown to release the unit. Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat surface. WARNING! Be careful not to touch the fuser unit which may be hot aft[...]

  • Page 69

    C9600 User’s Guide> 69 5. Pull up the jam release levers (5) and remov e the jammed paper . 6. Carefully replace the fuser unit into the printer and turn the lock lever (6) in the direction shown to lock the fuser unit. 5 6[...]

  • Page 70

    C9600 User’s Guide> 70 7. If paper is jammed near the paper exit, open the face-up stacker (7). 8. Open the side cover (paper exit) (8) and remo ve the jammed paper . 7 8[...]

  • Page 71

    C9600 User’s Guide> 71 9. Close the side cover (paper exit) and then the face-up stacker . 10. Return the image drum basket (9) into position and check it is locked. 9[...]

  • Page 72

    C9600 User’s Guide> 72 11. Close the top cover and ensure it is latched. P APER JAMS – DUPLEX UNIT ( IF INSTALLED ) C HECK DUPLEX UNIT , PAPER JAM 1. If a Finisher unit is attached to y our printer , operate the lever (1) of the Inverter unit to separate the In verter from the printer . 1[...]

  • Page 73

    C9600 User’s Guide> 73 2. Operate the duplex cover release button (2) and open the cover . 3. Carefully remove an y jammed paper . 2[...]

  • Page 74

    C9600 User’s Guide> 74 4. Operate the levers (3) and pull out the duplex unit. 5. Holding the front top cover by the grip (4), push it gently inwards and raise it. 3 3 4[...]

  • Page 75

    C9600 User’s Guide> 75 6. Remo ve any jammed paper . 7. In similar manner , check for and clear any paper jammed under the rear top cover .[...]

  • Page 76

    C9600 User’s Guide> 76 8. Replace the two top covers. 9. Raise the front cover of the duplex unit.[...]

  • Page 77

    C9600 User’s Guide> 77 10. Push the duplex unit back into position. 11. If you detached a Finisher unit to gain access to the duplex unit, replace the Finisher unit.[...]

  • Page 78

    C9600 User’s Guide> 78 P APER JAMS – F INISHER ( OPTIONAL ACCESSORY ) C HECK F INISHER , PAPER JAM / PAPER REMAINS Use the Help button on the printer control panel to check the number displayed. You will need this to be able to clear the paper jam. The following paragraphs explain what to do for each of the indicated numeric codes. 591, 592,[...]

  • Page 79

    C9600 User’s Guide> 79 2. Operate the Finisher lever (1) and mov e the Finisher away from the Inverter . 3. Open the Finisher top cover . 1[...]

  • Page 80

    C9600 User’s Guide> 80 4. Carefully remove an y jammed paper . 5. Close the Finisher top cover . 6. Move the Finisher back into position and connect it to the Inverter .[...]

  • Page 81

    C9600 User’s Guide> 81 594, 597, 598/ 644, 646 ( PAPER JAM IN F INISHER ) 1. Operate the Finisher lever (1) and mov e the Finisher away from the Inverter . 2. Open the Finisher front cover (2). 1 2[...]

  • Page 82

    C9600 User’s Guide> 82 3. Continue to turn the lower knob (3) clockwise until any jammed paper is completely ejected. 4. Remov e the ejected paper . 5. Close the Finisher front cover . 3[...]

  • Page 83

    C9600 User’s Guide> 83 6. Open the Finisher right side cover . 7. Carefully remove an y jammed paper . 8. Close the Finisher right side cov er .[...]

  • Page 84

    C9600 User’s Guide> 84 9. Move the Finisher back into position and connect it to the Inverter . 590 ( PAPER JAM IN F INISHER /P UNCH UNIT ) 1. Operate the Finisher lever (1) and mov e the Finisher away from the Inverter . 1[...]

  • Page 85

    C9600 User’s Guide> 85 2. Move the tab (2) on the right side of the Finisher to align it with the mark (3). 3. Open the Finisher top cover . 2 3[...]

  • Page 86

    C9600 User’s Guide> 86 4. Carefully remove an y jammed paper . 5. Close the Finisher top cover . 6. Move the Finisher back into position and connect it to the Inverter .[...]

  • Page 87

    C9600 User’s Guide> 87 C HECK I NVERTER , PAPER JAM 1. Operate the Finisher lever (1) and mov e the Finisher away from the Inverter . 2. Squeeze the recessed handle (2) and open the left side cover of the Inv erter . 1 2[...]

  • Page 88

    C9600 User’s Guide> 88 3. Carefully remove an y jammed paper . 4. Close the Inverter left side cov er . 5. Move the Finisher back into position and connect it to the Inverter .[...]

  • Page 89

    C9600 User’s Guide> 89 6. Operate the Inv erter lever (3) and separate the Inverter from the printer . 7. Open the right side door (4) of the Inverter . 3 4[...]

  • Page 90

    C9600 User’s Guide> 90 8. Remo ve any jammed paper . 9. Close the right side door .[...]

  • Page 91

    C9600 User’s Guide> 91 10. Move the Finisher and Inverter back into position and connect to the printer . A VOIDIN G PAPER JAMS The following table summarizes possi ble causes of paper jams and suggests ways of avoiding them. POSSIBLE CAUSE SUGGESTED REMEDY The printer is not level. Place the printer on a steady , level surface. Y our print me[...]

  • Page 92

    C9600 User’s Guide> 92 D EALIN G WITH UNSATISFACTORY PRINTING Y our printer feed roller is dirty . Wipe the roller with a cloth moistened with water . Y our printer feed rollers are wearing out. Replace the feed rollers. The media weight or t ype have been wro ngly set. Select the correct printer men u settings for [Media W e ight] and [Media [...]

  • Page 93

    C9600 User’s Guide> 93 Printing is light. The toner cartridge is not properl y seated. Reinst all the toner cartridge. The toner is l ow . Repl ace the toner cartridge. The paper is moist. Use paper stored in proper temperature and hu midity conditions. The paper is not suitable for the printer . Use recommended paper . Thickness and ty pe of [...]

  • Page 94

    C9600 User’s Guide> 94 S TAPLE JAMS – F INISHER ( OPTIONAL ACCESSORY ) C HECK F INISHER , S TAPLE J AM When the display indicates a staple jam has occurred, clear the jam as follows: 1. Open the Finisher front cover . White area of paper is lightly stained. Pape r contains static. Use paper stored in pr oper temperature and hu midity conditi[...]

  • Page 95

    C9600 User’s Guide> 95 2. T urn the knob in the direction indicated until the colored indicator appears. 3. Remo ve any paper that awaits stapling in the paper ejection area.[...]

  • Page 96

    C9600 User’s Guide> 96 4. Pull out the staple unit. 5. T urn the knob in the direction indicated to mov e the stapler to the front.[...]

  • Page 97

    C9600 User’s Guide> 97 6. Grip both sides of the staple cartridge, pull it up and remove it. 7. Raise the staple cartridge gate. 8. Remo ve all staples that are emerging from the staple case.[...]

  • Page 98

    C9600 User’s Guide> 98 9. Return the staple cartridge gate to its original position. 10. Replace the staple cartridge. 11. Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home.[...]

  • Page 99

    C9600 User’s Guide> 99 12. Close the Finisher front cover , being careful not to tr ap your fingers.[...]

  • Page 100

    C9600 User’s Guide> 100 S PECIFICATIONS ITEM SPECIFICATION Dimensions 25.8x24.4x18.2 in (WxDxH) 655x620x462 mm (WxDxH) W e ight Without options, appro x. 161 lb (72 kg) Print speeds 36 ppm color; 40 ppm monochrome 20 – 28 lb paper Resolut ion 1200 x 600 dpi Emulations PCL 5c, PCL XL 2.1, PS, IBM PPR, Epson FX Memory C9600n: 256 MB, expandabl[...]

  • Page 101

    C9600 User’s Guide> 101 Operating environment Operating: 50 – 90°F/20 – 80%RH Off: 32 – 110°F/10 – 90%RH Noise level Operating: 53dBA maximum Standby: 40dBA maximum Power sav e: 40dBA maximum after 30 mins background leve l ITEM SPECIFICATION[...]

  • Page 102

    C9600 User’s Guide> 102 A PPENDIX A – D ISPLAY P ANEL M ESSAGES The display panel messages are inte nded to be self-explanatory. Representative messages are given as examples below. MESSAGE COMMENT Ready to Print Y our printer is online and ready to print. Printing tttttt Y our printer is prin ting and paper is currently being fed from ttttt[...]

  • Page 103

    C9600 User’s Guide> 103 Open Cov er Pap er Rem ai ns tttttt Please se e HELP for details Additional pa per has been detec ted after a paper jam has been cleared. Open tttttt side cover to check for additi onal paper . Y ou can access help details by pre ssing the HELP button. Check Image Drum cccccc Please se e HELP for details Check that the [...]

  • Page 104

    C9600 User’s Guide> 104 A PPENDIX B – M ENU SYSTEM The top-level Functions menus are: > Configuration > Print Information > Print Secure Job > Menus > Admin Setup > Calibration > Print Statistics The two other special top-level menus are: > Boot Menu > System Maintenance The following tables summarise the Configura[...]

  • Page 105

    C9600 User’s Guide> 105 C ONFIGURATION P RINT P AGE C OUNT F INISHER C OUNT ITEM VALUE DESCRIPTION Color P age nnnnnn Displays number of color printed pages converted to Letter equivalent. Monochrome Pag e nnnnnn Displays number of monochrome printe d pages converted to Letter equiv alent. T raym nnnnnn Displays total printed pages from T raym[...]

  • Page 106

    C9600 User’s Guide> 106 S UPPLIES L IFE ITEM VALUE DESCRIPTION xxxx Drum Remaining n nn% Displays the remaining life span of the xxxx drum as a percentage where xxxx can be Cyan, Magenta, Y ellow, Black. Belt Remaining nnn% Di s plays the remaining life span of the belt unit as a percentage. Fuser Remaining nnn% Displays the remaining life spa[...]

  • Page 107

    C9600 User’s Guide> 107 N ETWORK ITEM ITEM VALUE DESCRIPTION Slot1: 100/10 Base Printer Name xxxxxxxxxxxxxxx xxxxxxxxxxxxxxx Displays printer name (DNS or PnP) in w ired network. Short Printer Name xxxxxxxxxxxxxxx Displays printer name (NetBEUI) in wired network. IP Address xxx.xxx.xxx.xxx Displays IP address. Subnet Mask xxx.xxx.xxx.xxx Displ[...]

  • Page 108

    C9600 User’s Guide> 108 Slot2: Wireless (display ed only when Wireless LAN Card installed) Printer Name xxxxxxxxxxxxxxx xxxxxxxxxxxxxxx Displays printer name (DNS or PnP) in w ireless network. Short Printer Name xxxxxxxxxxxxxxx Displays printer name (NetBEUI) in wireless network. IP Address xxx.xxx.xxx.xxx Displays IP address. Subnet Mask xxx.[...]

  • Page 109

    C9600 User’s Guide> 109 P APER S IZE IN T RAY S YSTEM ITEM VALUE DESCRIPTION Tr a y m w h e r e m is in range 1 to 5 (similar arrang ement for all trays) Executive Letter Short Edge Letter Long Edge Legal 14 Legal 13.5 Ta b l o i d Ta b l o i d E x t r a Legal 13 A6 A5 A4 Short Edg e A4 Long Edge A3 A3 Nobi A3 Wide B5 Short Edge B5 Long Edge B[...]

  • Page 110

    C9600 User’s Guide> 110 C ONFIGURAT ION EXAMPLE – MONOCHROME PAGES PRINTED To display the total monochrome pages printed so far (remembering that a duplex page counts as two pages): 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the Up-arrow or Down-arrow button a nd press[...]

  • Page 111

    C9600 User’s Guide> 111 P RINT I NFORMATION ITEM ITEM DESCRIPTION Configuration Execute Prints printer configuration details. Network Slot 1: 100/10 Base Print Summary Execute Prints summary information about the wired network. Print Information Execute P rints full information about the wired network. Slot 2: Wirel ess Print Summary Execute P[...]

  • Page 112

    C9600 User’s Guide> 112 P RINT I NFORMATION EXAMPLE – DEMONSTRAT ION PAGE To print a printer demo page to demonstrate how you r printer prints: 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the Up-arrow or Down-arrow button a nd press them repeatedly until the Print Infor[...]

  • Page 113

    C9600 User’s Guide> 113 P RINT S ECURE J OB M ENUS T RAY C ONFIGUR ATION ITEM VALUE DESCRIPTI ON Enter P assword nnnn Enter a password to use secure printing. Not Found Use a se cure printing job (Secure Job ) or a job Stored to HDD when printing. When you print a Secu re document, it is dele ted from the HDD. When you print a document Stored [...]

  • Page 114

    C9600 User’s Guide> 114 T raym Config, where m is in ran ge 1 t o 5 (similar arrang ement for all trays) Pape r S ize Tray Size Custom Sets paper in T raym. X Dimension 3.9 – 8.3 (A) – 8.5 (L) – 12.9 inch 100 – 210 (A) – 216 (L) – 328 mm Sets Custom paper width for T raym. Sets for the direction perpendicular to the direction of pa[...]

  • Page 115

    C9600 User’s Guide> 115 T raym Config, where m is in ran ge 1 t o 5 (similar arrang ement for all trays) Legal 14 Pape r Legal 14 Legal 13.5 Sets the length of the legal paper in T raym. Change this to Legal 13.5 if that is the standard legal size in your country . A5/A6 Paper A5/A6 Postcard The printer detec ts A5, A6 and Postcard sizes as th[...]

  • Page 116

    C9600 User’s Guide> 116 MP T ray Config Paper Siz e A3 Nobi A3 Wide A3 A4 Sht Edge A4 Long Edge (A) A5 A6 B4 B5 Short Edge B5 Long Edge Legal 14 Legal 13.5 T abloid Extra T abloid Letter Sht Edge Letter Long Edge (L) Executive Custom Com-9 Envelope Com-10 Envelope Monarch Envelope DL Envelope Landscape Pos tc ar d Double postcard C5 C4 Envelop[...]

  • Page 117

    C9600 User’s Guide> 117 MP T ray Config Media T ype Plain Letterhead T ransparency Labels Bond Recy cled Card stock Rou gh Glossy Envelope User T ype1 User T ype2 User T ype3 User T ype4 User T ype5 Sets th e media ty pe for MP T ray . Media W eight Auto Light Medium Light Medium Medium Heavy Heavy Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 Set[...]

  • Page 118

    C9600 User’s Guide> 118 S YSTEM A DJUST ITEM VALUE DESCRIPTION Pow er Sa ve Time 5 min 15 min 30 min 60 min 240 min Sets the period after which power save mode starts. Clearable Wa r n i ng Online Job When Online is selected, you must manually clear the warning b y pressing the Online button. Change to Job if you wish the message to automatica[...]

  • Page 119

    C9600 User’s Guide> 119 Low T oner Continue Stop Sets the printing operation whe n insufficient toner is detected. Continue : the printer can continue printing while remaining online. Stop : the printer stops printing and goes offline. Jam Recov ery ON OFF ON : continues printing the job, including any jammed pages, once the jam has bee n clea[...]

  • Page 120

    C9600 User’s Guide> 120 Print Positio n Adjust X Adjust 0.00 +0.25 – +2.00 -2.00 – -0.25 mm 0.00 +0.01 – +0.08 -0.08 – -0.01 in Adjusts th e position of the who le printin g image (0.25 mm, 0.01 in interval) perpendicular to t he direction of pap er movement (i.e. horizontally). Y Adjust 0.00 +0.25 – +2.00 -2.00 – -0.25 mm 0.00 +0.[...]

  • Page 121

    C9600 User’s Guide> 121 M ENUS EXAMPLE 1 – T RAY 1 TRANSPA RENCIES To print on transparencies (accommodated in Tray1): 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the Up-arrow or Down-arrow button a nd press them repeatedly until the Menus menu is highlighted. 3. Press [...]

  • Page 122

    C9600 User’s Guide> 122 4. Press the Up-arrow or Down-arrow buttons repeatedly until T ray Configuration is highlighted. 5. Press the Enter button to select this Item. 6. Press the Up-arrow or Down-arrow buttons repeatedly until MP T ray Config is highlighted. 7. Press the Enter button to select this Item. 8. Press the Up-arrow or Down-arrow b[...]

  • Page 123

    C9600 User’s Guide> 123 O KI SERVICE CE NTERS A UTHORIZED S ERVICE P ROVIDERS Oki Data has over 2,000 local Authorized Service Providers in North an d South America. For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers: Consult our web site at www.okidata.com In the U.S. and Canada, call 1 800 654 3282 (1 800 O[...]

  • Page 124

    C9600 User’s Guide> 124 INDEX A accessories 60 installing 62 order details 61 arrow buttons 35 B back button 35 C cancel button 35 cleanin g feed rollers 53 LED heads 51 printer casi ng 56 clearin g paper jams 63 staple jams 94 consumables order details 50 replacing 49 control panel adjusting 34 controls 34 curren t settings checking 4 3 D dis[...]