OKI C711 manual

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- safety signs and mark certificates which confirm compatibility with appropriate standards

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Table of contents for the manual

  • Page 1

    Us er ’s G ui de C 61 0 / C711[...]

  • Page 2

    Preface > 2 P REFACE Every effort has been made to ensure that t h e information in this document is complete, accurate, and up-to-date. T he manufacturer as sumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guaran tee th at changes in sof tware and equipment made by other manufacturers and referr[...]

  • Page 3

    Emergency first aid > 3 E MERGENCY FIRST AID Take care with toner powder: If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting. If inhaled, move the person to an op en ar ea for fresh air. Seek medical attention. If it gets into the eyes, flush with large amounts of water for at least 15 mi[...]

  • Page 4

    Contents > 4 C ONTENTS Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Emergency first aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Manufacturer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    Contents > 5 Installing upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Memory upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 SD card . . . . . . . [...]

  • Page 6

    Notes, cautions and warnings > 6 N OTES , CAUTIONS AND WARNINGS For the protection of your product, and in or der to ensure that you benef it from its full functionality, this model has b een designed to operate only with genuine original toner cartridges. Any other toner cartridge may not op erate at all, even if i t is described as “compatib[...]

  • Page 7

    About this guide > 7 A BOUT THIS GUIDE D OCUMENTATION SUITE This guide is part of a suite of online and printed documentation provided to help you become familiar with your product and to make the best use of its many powerful features. The documentation is summarised below for reference an d is found on the manuals DVD unless indicated otherwis[...]

  • Page 8

    About this guide > 8 O N - LINE USAGE This guide is intended to be read on sc r een using Adobe Reader. Use the navigation and viewing tools provided in Adobe Reader . There are many cross-references with in this book, each highlighted as blue text . When you click on a cross-reference the display will inst antly jump to the part of the manual c[...]

  • Page 9

    Introduction > 9 I NTRODUCTION Congratulations on choosing this colour print er. Your new printer is designed with advanced features to give you cle ar, vibrant colour pr ints and crisp black and white pages at high speed on a range of print media for the office. Your printe r includ es these features: > ProQ2400, multi-level technology produ[...]

  • Page 10

    Introduction > 10 P RINTER OVERVIEW F RONT VIEW C610 1. Output stacker , face down. Standard printed copy delivery point. Holds up to 250 sheets at 8 0g/m². 2. Operato r panel. Menu driven operator controls and LCD panel a . 3. Paper tr ay . Standard paper tra y . Holds up to 300 sheets of 80g/m² paper . 4. Multi pu rpose tray . Used for feedi[...]

  • Page 11

    Introduction > 11 C711 1. Output stacker , face down. Standard printed copy delivery point. Holds up to 350 sheets at 8 0g/m². 2. Operato r panel. Menu driven operator controls and LCD panel a . 3. Paper tr ay . Standard paper tra y . Holds up to 530 sheets of 80g/m² paper . 4. Multi pu rpose tray . Used for feeding heavier paper stocks, envel[...]

  • Page 12

    Introduction > 12 R EAR VIEW This view shows the c onnection panel, the rear output stac ker and the location of the optional duplex (two-sided printing) unit. C610 C711 1. ON/OFF switch. 2. AC power socket. 3. Duplex unit (wh en fitted). 4. R ear , face up stacker . 5. USB inte rface. 6. ACC interfa ce (host USB). 7. Network interface . a a. Th[...]

  • Page 13

    Introduction > 13 When the rear paper stacker is folded do wn pa per exits the printer through the rear of the printer and is stacked here face up. This is mainly used for heavy pr int media. When used in conjunction with the multi purpose feed tray, the paper path th rough the printer is essentially straight. This avoids b ending the paper arou[...]

  • Page 14

    Paper recommendations > 14 P APER RECOMMENDATIONS Your printer wi ll handle a variety of print media, including a range of paper weights and sizes, labels and envel opes. This section prov ides general advice on choice of media, and explains how to use each type. The best performance will be obtained when using standard 75~90g /m² paper designe[...]

  • Page 15

    Paper recommendations > 15 C ASSETTE TRAYS If you have identical paper stock loaded in anot her tray (2nd or 3rd tray if you have one, or multi purpose tray) you can se t the printer to automatically sw itch to the other tray when the current tray runs out of paper. When p rin ting from Windows applications, this function is enabled in the drive[...]

  • Page 16

    Paper recommendations > 16 D UPLEX UNIT This option provides automatic two-si ded prin ting on the same range of paper s izes as tray 2 (i.e. all cassette sizes exc ept A6), using paper stocks from 64 - 220g/m² . NOTE: The duplex unit come s as standard with dn models.[...]

  • Page 17

    Loading paper > 17 L OADING PAPER C ASSETTE TRAYS 1. Re m ove the paper tr ay from the printer . 2. F an the paper to be loaded at the edges (1) and in the middle (2) to ensure that all sheets are properly separated, then tap th e edges of the stack on a flat surface to make it flush again (3). NOTE For illustrative purposes, the C711 printe r h[...]

  • Page 18

    Loading paper > 18 3. Load paper (letter headed paper face down and top edge towards the front of the printer), as shown. > Adjust the rear stopper (a) and p aper guides (b) to the size of paper bei ng used. To prevent paper jams: > Do not leav e space between the pape r and the guides and rear stopper . > Do not overfill the paper tray[...]

  • Page 19

    Loading paper > 19 > Do not pull the paper tr ay out during printing (ex cept as described below for the 2nd tra y). NOTE > If you have two trays and you are printing from the 1st (upper) tray, you can pull out the 2nd (lo wer) tray during printing to reload it. However, if you are printing from the 2nd (lower) tray, do not pull out the 1s[...]

  • Page 20

    Loading paper > 20 M ULTI PURPOSE TRAY 1. Open the multi purpose tr ay (a). 2. Fold out the paper supports (b). 3. Press gently down on the paper platform (c) to ensure it is latched down. 4. Load the paper and adjust the paper guides (d) to the size of paper being used. > F or single-sided printing on headed pape r load the paper into the mu[...]

  • Page 21

    Operation > 21 O PERATION For full details of how to use the machine and any optional access ori es to print jobs efficiently and effectively, please refer to the Printing Guide and the Barcode Guide. For full details of how to access and use the printer security features, please ref er to the Security Guide.[...]

  • Page 22

    Menu functions > 22 M ENU FUNCTIONS This section lists the menus accessed via the co ntrols on the printer’s operator panel and displayed in the LCD window. O PERATOR PANEL : 1. Ready LED ON: Ready to receive data. BLINKING: Processing data. OFF: Offline. 2. Display Displays the printer st atus and any error messages. 3. Menu Scroll Buttons En[...]

  • Page 23

    Menu functions > 23 H OW TO CHANGE THE SETTINGS - USER I t s h o u l d b e n o t e d t h a t m a n y o f t h e s e s e t t i n gs can be, and often are, overridden by settings in the printer drivers. However, se veral of t he driver settings can be left at “Printer Setti ng”, which will then default t o the sett ings entered in these printer[...]

  • Page 24

    Menu functions > 24 9. Using the up or down MENU button, identif y the parameter as required. 10. Press the Enter button. An asterisk (*) wil l appe ar next to the setting, indi cating that this setting i s currently in effect. 11. Press the On Line button to swit ch to online. Th e machine wi ll automatic ally re- boot. C ONFIGURATION MENU ITEM[...]

  • Page 25

    Menu functions > 25 P RINT INFORMATION MENU This menu provides a quick method of list ing various items stored within the printer. S HUTDOWN MENU T h i s i t e m s h o u l d a l w a y s b e s e l e c t e d b e f o r e s w i t c h i n g t h e p r i n t e r o f f , t o e n s u r e t h a t n o d a t a is lost. ITEM ACTION EXPLANATION Configuration [...]

  • Page 26

    Menu functions > 26 P RINT SECURE JOB NOTE: This menu only displays if the optional SD card is installed. ITEM ACTION EXPLANATION Encrypted Job Not Found Print Delete Used for printing an encrypt ed authentication print job (Encrypted Job) stored in t he SD card. After inputting a password, “S earching Job” is displayed until a job appropria[...]

  • Page 27

    Menu functions > 27 M ENUS ITEM ACTION EXPLANATION T ray Configuration P aper Feed Default: Tray 1 Select tray . Select by scroll and Enter button. Auto T ray Swit ch Default: On Switches Auto ON/OFF . Select by scroll and Enter button. Tr a y S e q u e n c e Default: Down Selects T ray sequence Down / Up / Paper feed Tray . Select by scroll and[...]

  • Page 28

    Menu functions > 28 T ray Configur ation (cont.) MPT ray Config Configure Paper Size/Media Type/Media Weight/Tray Usage. Select by scroll and Enter button. Pap e r S i ze : A4 /A5/A6/B5/ Legal14/Legal 13.5/Legal13/ Letter/ Exec utive/ Custom/Com-9 Envelope/Com- 10 Envelope/ Monarch Envelope/DL Envelope/C5/ Index Card Media T ype: Plain / Letterh[...]

  • Page 29

    Menu functions > 29 System Adjust Power Sav e Time Default: 30 Select from 1/2/3/4/5/10/15/30/60/ 120 Minutes . Select by scroll and Enter button. Sleep Time Default: 10 Select from 1/2/3/4/5/10/15/30/60/ 120 Minutes . Select by scroll and Enter button. Clearable W arning Default: ONLINE Select from: ONLINE/Jo b . Sele ct by scroll an d Enter bu[...]

  • Page 30

    Menu functions > 30 Syst em Ad ju st (cont.) Drum Cle aning Default: Off Sets whether to rotate th e drum in idle prio r to printing in order to reduce horiz ontal white lines. Be warned that this will shorten the ID life by as much as this ro tation . Select by scroll and Enter button. Hex Dump Execute Prints out data re ceived from the hos t P[...]

  • Page 31

    Menu functions > 31 A DMIN SETUP ITEM SETTINGS EXPLANATION Enter Pas s wo r d xxxxxxxxxxxx Enter a password to gain entry to the Admin Setup menu. Password should be from 6 to 12 digits of alpha/numeric charac ters (or mix) The default value is “aaaaaa” Network Setup TCP/ IP Enable Disable Sets TCP/IP Pr otocol. Enable: TCP/IP Protocol is av[...]

  • Page 32

    Menu functions > 32 Network Setup (cont.) Gatewa y Address xxx.xxx.xxx.xxx Sets the Gatewa y (default router) address. 0.0.0.0 means that the re is no router . Display Conditions: > TCP/IP should be enab led. > IP V ersion is not IPv6. We b Enable Disable Sets Enable/Disable of W e b. Enable: W eb/IPP is available. Disable: W eb/IPP is not[...]

  • Page 33

    Menu functions > 33 Print Setup (cont.) Binding Long Edge Short Edge Specifies Binding in duplex printing. Display Condition: a duplex unit is installed and enabled. Refer to “Duplex” on page 32 . Media Check Enable Disable Sets whether the prin ter checks the matching of printed data size and that of the tr ay . Only standard sizes are chec[...]

  • Page 34

    Menu functions > 34 Print Setup (cont.) X Dimensio n 64 mm ~ 210 mm ~ 216 mm Specifies paper width of Custom paper as a default value. Sets a paper size at righ t angles to the paper run direction. Y Dimension 127 mm ~ 297 mm ~ 1321 mm Specifies paper length of Cust om paper as a default value. Sets a paper size in the same direction as the pape[...]

  • Page 35

    Menu functions > 35 PCL Setup (cont.) A4 Prin t Width 78 column 80 column Sets the number of characters for A4 paper . Auto LF . This is for 10-CPI characters when Auto CR/LF Mode is set to OFF . This menu is en abled only when A4 paper is selected in the menu that se ts the print width of A4 paper in po rtrait orientation. Usually , such A4 pap[...]

  • Page 36

    Menu functions > 36 IBM PPR Setup Character Pitch 10 CPI 12 CPI 17 CPI 20 CPI Proportional Specifies character pitc h in IBM PP R emulation. Fon t Condense 12CPI to 20CPI 12CPI to 12CPI Specifies 12CPI pitch for Condense Mode. Character Set SET-2 SET -1 Sets a character set. Symbol Set IBM-437 Sets the Symbol Set for IBM PPR (see machine operat [...]

  • Page 37

    Menu functions > 37 EPSON FX Setup Character Pitch 10 CPI/ 12 CPI/ 17 CPI 20 CPI/ Proportional Specifies character pitch in Epson FX em ulation. Character Set SET-2 SET -1 Sets a character set. Symbol Set IBM-437 Sets the Symbol Set for Epson FX Emulation. (see machine operator panel for compl ete list). Letter O Style Enable/ Disable Specifies [...]

  • Page 38

    Menu functions > 38 Memory Setup Rec ei ve Buffer Size Auto 0.5 megabyte 1 megabyte 2 megabyte 4 megabyte 8 megabyte 16 megabyte 32 megabyte Sets the size of receive buffer Res ou rc e Sav e Auto Off 0.5 megabyte 1 megabyte 2 megabyte 4 megabyte 8 megabyte 16 megabyte 32 megabyte Sets the size of resource saving area. Flash Memory Setup Initiali[...]

  • Page 39

    Menu functions > 39 SD Card Setup This item is displayed only if the SD card (opti on) is installed. Initializ e Execute Initi alizes the SD Card to the fac tory default setting. Machine performs partition- division, and initializes each partition. When this menu is executed, the following confirmation message appears. Are Y ou Sure? Y es/No If [...]

  • Page 40

    Menu functions > 40 Syst em setup Near Life Status Enable /Disable Set LCD panel control at the time of near -life warning for drum, fuser and belt. Enable: Display a near-life warning. Disable: Do not di splay a near-life warning. Near Life LED Enable /Disable Cont rols the setting s of the Attention LED when near end of li fe warnin g of tone [...]

  • Page 41

    Menu functions > 41 C ALIBRATION Settings (cont.) Res to re Settings Execute Changes to the m enu setting saved. When the Enter button is presse d, the followin g confirmation me ssage appears. Are You Sure? Yes/No If No is selected, t he previous menu display resumes. If Yes is select ed, changes to the menu se ttings are saved and this menu is[...]

  • Page 42

    Menu functions > 42 B OOT MENU This menu should only be ch anged by the System Administrators. In order to gain access to this menu, follow the instructions in “How to change the setti ngs - administrator” on page 23 . This menu is in ENGLISH only (d efaul t settings in bold type). Parallel Setup This menu controls the operation of t he prin[...]

  • Page 43

    Menu functions > 43 USB Setup This menu controls the operation of t he printer’s USB data interface. When you have changed any settings in the USB menu, turn the printer OFF, then ON again. Security Setup ITEM SET TINGS EXPLANAT ION USB Enable / Disabl e ENABLES / D ISABLES the USB po rt. Speed 480 / 12 Mbps Selects the int erface speed. After[...]

  • Page 44

    Menu functions > 44 Re set Cipher Ke y Execute R esets a cipher ke y to be used on an encrypted SD card. When this processing is done, all da ta stored on the SD card cannot be restored. After execution, th e following conf irmation messag es will appear . Are You Sure? Yes No If No is select ed, the display will return to the previous menu. If [...]

  • Page 45

    Menu functions > 45 Storage setup NOTE This menu only displays if the optional SD card is installed. ITEM SETTINGS EXPLANATION Check File Syste m Execute R esolves mi smatch between actu al memory and displayed memory a vailable in a file system. P erforms administr ation data (F A T in formation) reco very . Performs recovery only for an SD Car[...]

  • Page 46

    Menu functions > 46 Power setup Language setup System setup ITEM SETTINGS EXPLANATION Peak P ower Control Normal Low Se t s Pe a k Pow e r C o nt r ol l e ve l. Powe r Sav e Enable Disable Sets Enable/Dis able of Power Save Mode. If Power Sa ve is di sabled, pressing th e Powe r Save / Wake Up button on the cont rol panel will manually override [...]

  • Page 47

    Menu functions > 47 P RINT STATISTICS MENU This menu should only be ch anged by the System Administrators. In order to gain access to this menu: 1. Tu r n OFF the printer . T urn ON the printer while pressing the Back button. When Print Statistics Menu displays , take your finger off the button. 2. Press the Enter button. 3. At the Enter Passwor[...]

  • Page 48

    Menu functions > 48 Reset Main Counter Execute The main cou nter is reset. When it executes , the below-menti oned verificati on message is indicated. Are Y ou Sure? Ye s No When No is se lected, it retu rns to original men u indication. W hen Y es is selected, the main coun ter zero is cleared, the menu is passed through. Conditions fo r displa[...]

  • Page 49

    Maintenance > 49 M AINTENANCE R EPLACING CONSUMABLE ITEMS Only use genuine original consumables to ensure the best quality and performance from your hardware. Non origina l products may adversely affect your printer's performance an d invalidate your warranty. T ONER CARTRIDG E REPLACEMENT The toner used in this printer i s a very fine dry [...]

  • Page 50

    Maintenance > 50 2. Note the positions of t he four cartridges. (a) Pull the coloured toner release lever on the cartridge to be replaced fully towards the front of the printer. (b) Lift the right-hand end of the cartridge and then draw the cartridge to the right to release the left-hand end as shown, and withdraw the toner cartridge out of the [...]

  • Page 51

    Maintenance > 51 6. Gently shake the new cart ridge from end to end several t imes to loosen and distribute the toner evenly inside the cartridge. 7. Remo ve the wrapping material and peel of f the adhesive tape from the underside of the cartridge. 8. Holding the cartridge by its top centre with the coloured lever to the right, lower it into the[...]

  • Page 52

    Maintenance > 52 11. Gently wipe the LED head surface with a clean, lint free cloth. 12. Finally , close the top cover and press down fi rmly at both sides so that the cove r latches closed. I MAGE DRUM REPLACEMENT The printer contains four image drum s: cyan, m agenta, yellow and black. 1. Press the cov er release and open the printer’ s top [...]

  • Page 53

    Maintenance > 53 2. Note the positions of t he four toner cartridges (a) and image drums (b). It i s essential that they go back in the same order . 3. Holding it by its top centre, lift the image drum, complete with its toner cartridge, up and out of the printer . 4. Put the assembly down g ently onto a piec e of paper to prevent toner from mar[...]

  • Page 54

    Maintenance > 54 6. Lift the right -hand end of the toner cartridge (1) and t hen draw the cartridge to the right to release the left -hand end as shown (2), and withdr aw the toner cartridge out of the image drum cartridge. Place the cartridge on a piece of paper to a void marking your furniture. 7. T a ke the new image drum cartridge out of it[...]

  • Page 55

    Maintenance > 55 10. Holding the complete assembly by its top ce ntre, lower it into place in the printer , locating the pegs at each end into their slots in the sides of the printer cavity . 11. Finally , close the top cover and press down fi rmly at both sides so that the cove r latches closed. R EPLACING THE TRANS FER BELT UNIT The belt unit [...]

  • Page 56

    Maintenance > 56 3. Lift each of the image drum units out of the printer and place them in a safe place away from direct sources of heat and light. 4. Locate the two fasteners (a) at each side of the belt and the lifting bar (b) at the front end. 5. T urn the two fasteners 90° to the left. Th is will release the belt from the printer chassis. 6[...]

  • Page 57

    Maintenance > 57 7. Lower the new belt unit int o place, with th e lif ting bar at the front and the drive gear towards the rear of the printer . Locate the d rive gear into the gear inside the printer by the rear left corner of the unit, and lower the belt unit flat inside the printer . 8. T urn the two fasteners (a) 90° to the right un til th[...]

  • Page 58

    Maintenance > 58 3. Pull the two fuser retaining levers (b) toward s the front of the printe r so that they are fully up right. 4. Holding the fuser by its handle (a), lift the fu ser str aight up and out of the printer . If the fuser is still warm, place it on a flat surface which will not be damaged by heat. 5. Remo ve the new fuser from its p[...]

  • Page 59

    Maintenance > 59 C LEANING ... THE UNIT CASING 1. Switch the printer off . 2. Wipe the unit surface with a soft cloth moistened sparingly with water or neutr al detergent. 3. Use a soft dry cloth to dry t he unit surface. ... THE LED HEAD Clean the LED heads when printing does not come out clearly, has white lines or when text is blurred. There [...]

  • Page 60

    Maintenance > 60 ... THE PAPER FEED ROLLERS Clean the paper feed rollers if paper jams frequent ly occur. 1. Re m ove items l ike a wrist watch or br acelet. 2. Switch the printer off . 3. Re m ove the paper tr ay from the printer . 4. Gaining access through the gap l eft by paper tray , wipe the paper feed rollers with a clean, lint -free cloth[...]

  • Page 61

    Installing upgrades > 61 I NSTALLING UPGRADES This section explains how to instal l optional equipment into your printer. This incl udes: > duplex (two-sided printing) unit > additional RAM memory > SD card > additional paper tr ay(s) > cabinet D UPLEX UNIT The duplex unit adds the function of two-si ded printing, using less paper[...]

  • Page 62

    Installing upgrades > 62 M EMORY UPGRADE The basic printer model comes equip ped with 256MB of main memory. This can be upgraded with an additional memory boar d of 256MB or 512MB, giving a maximum total memory capacity of 768MB. 1. Switch the printer off and di sconnect the AC power cable. 2. Press the cov er release and open the printer’ s t[...]

  • Page 63

    Installing upgrades > 63 6. Carefully remove the new memory board from its wrappi ng. T ry to handle the board only by its short edges, avoiding contact wi th any metal parts as far as possible. In particular , avoid touching the edge connector . 7. Notice that the memory board has a small cutout in the edge connector , which is closer to one en[...]

  • Page 64

    Installing upgrades > 64 14. Close the front cover , and close the to p cover , pressing down firmly at each side to latch it closed. 15. Reconnect t he AC power cable and switch the printer on. 16. When the printer is ready , print a menu map as follows: (a) Press the Enter button. (b) Press the Menu down button then the Enter button to select [...]

  • Page 65

    Installing upgrades > 65 SD CARD The optional SD card enables collating of prin ted pages and can be us ed to store overlay s and macros, fonts, and secure or pr oof documents waiting to be printed. 1. Switch the printer off and di sconnect the AC power cable. 2. Press the cov er release and open the printer’ s top cover fully . 3. Pull down t[...]

  • Page 66

    Installing upgrades > 66 5. Notice that th e SD card has one ch amfered corner . 6. Gently push the SD card into the slot as shown. 7. Locate the retaining clips at the bottom of the side cover into their rectangular holes near the bottom of the printer . 8. Close the top of the side cov er up to the printer and refit the securing screw loosened[...]

  • Page 67

    Installing upgrades > 67 A DDITIONAL PAPER TRAY ( S ) 1. Switch the printer off and di sconnect the AC power cable. 2. Place addit ional paper tra y (s) on de sired loca tion. 3. Observing safety rules for li fting and, using locating guides, place printer on top of the additional paper tra y(s). 4. Re -connect the AC power cabl e and switch the[...]

  • Page 68

    Installing upgrades > 68 S ETTING THE DRIVER DEVI CE OPTIONS Once your new upgrade has been installed, yo u may need to update the printer driver so that the additional features are available to your applications. Accessor ies such as ad ditional paper trays will only be usable if the printer driver on your computer knows they are there. In some[...]

  • Page 69

    Installing upgrades > 69 Panther (Mac OS X 10.3) 1. Open the Mac OS X Print & F ax Preferences. 2. Click Printing . 3. Click Set Up Printers… . 4. Ensure your machine is selected and click Show Info… . 5. Click the menu and choose Installable Options… . 6. Select all hardware opt ions appropriate to your machine and click Apply Changes[...]

  • Page 70

    Troubleshooting > 70 T ROUBLESHOOTING Provided that you follow the recommendations in this guid e on the use of print media, and you keep the media in good condition prior to us e , y o u r p r i n t e r s h o u l d g i v e y e a r s o f r e l i a b l e service. However, paper jams occasionally do o ccur, and this section explains how to clear t[...]

  • Page 71

    Troubleshooting > 71 P APER SENSOR ERROR CODES CODE # LOCATION CODE # LO CATION 370 Duplex unit a a. If fitted. 382 P aper exit 371 Duplex unit a 383 Duplex unit a 372 Duplex unit a 390 M P T ray 373 Duplex unit a 391 P aper T ray 380 Paper feed 392 2 nd Paper tr ay a 381 Paper path 400 Paper size 370 373 382 383 381 380, 400 390 372 371 392 391[...]

  • Page 72

    Troubleshooting > 72 C LEARING PAPER JAMS 1. If a sheet is well adv anced out of the top of the printer , simply grip it and pull gently to dra w it fully out. If it does not remove easily , do not use excessive force. It can be removed from the rear la ter . 2. Press the cov er release and open the printer’ s top cover fully . 3. Note the pos[...]

  • Page 73

    Troubleshooting > 73 5. Put t he assembly down gently onto a piece of paper to prevent toner from marking your furniture and to a void damaging the green drum surface, and co ver . 6. Repeat this removal procedure for each of the remaining image drum units. CAUTION! The green image drum surf ace at the base of the Image Drum is very delicate and[...]

  • Page 74

    Troubleshooting > 74 7. Look into the printer to check whether any sheets of paper are visible on any part of the belt unit. (a) To remove a sheet with its l eading edge at the front of the belt (a), carefully lift the sheet from the bel t and pull it forwards into the internal d rum cavity and withdraw the s heet. (b) To remove a sheet fr om th[...]

  • Page 75

    Troubleshooting > 75 through the drum c avity area. Then allo w the pressure release lever to rise again. (d) To remove a sheet in the fuser, push the two retain ing levers (e) towards the rear of the printer to release the fuser. Withdraw the fuser unit using the handle (f). (e) Press release lever (g) and pull the trapped paper from the fuser.[...]

  • Page 76

    Troubleshooting > 76 8. Starting with the cy an image drum unit nearest the fuser , replace the four image drums into the drum cavit y , making sure to l ocate them in the correct order . Holding the complete assembly by i ts top centre, lower it into place in the pri nter, locating the pegs at each end into their slots in the sides of the print[...]

  • Page 77

    Troubleshooting > 77 12. If a duplex unit is fitted, lift lever (j) an d lower the duplex unit c over and pull out any sheets found in this area. Close t he duplex unit cover 13. Pull down the MP T ray using the depression s. Lift the front cover release lever and lower the front cover . 14. Check insid e the cover for she ets in this area an d [...]

  • Page 78

    Specifications > 78 S PECIFICATIONS C610 - N31193B C711 - N31194B ITEM SPECIFICATION Dimension s C610: 435 x 547 x 340mm (W x D x H) without duplex unit C711: 435 x 547 x 389mm (W x D x H) without duplex unit We i g h t C610: 26Kg approx. (without duplex unit) C711: 27.6Kg approx. (without duplex unit) Powe r supply 220 to 240VAC @ 50/ 60 Hz ± [...]

  • Page 79

    Index > 79 I NDEX B Belt how to replace ............ ...... 5 5 C Cleaning the LED head ........... ......... 59 the paper feed rollers ..... .. 60 the unit casin g .. ............ .... 59 D Duplex how to install ........... ......... 61 paper size and weight limits ........... .......... ......... 1 6 E Envelopes loading ........... .......... [...]

  • Page 80

    Oki contact de tails > 80 O KI CONTACT DETAILS Oki Systems (UK) Limited 550 Dundee Road Slough Trading Estate Slough Berkshire SL1 4LE Tel: +44 (0) 1753 819819 Fax:+44 (0) 1753 819899 http://www.oki.co.uk Oki Systems Ireland Limited The Square Industrial Com plex Tallaght Dublin 24 Tel: +353 (0) 1 4049590 Fax:+353 (0)1 4049591 http://www.oki.ie [...]

  • Page 81

    Oki contact de tails > 81 Oki Systems (Norway) AS Tevlingvei en 23 N-1081 Oslo Tel: +47 (0) 63 89 36 00 Telefax:+47 (0) 63 89 36 01 Ordrefax:+47 (0) 63 89 36 02 Website: www.oki.no General Systems S.R.L. (Romania) Sos. Bucuresti-Ploiesti Nr. 135. Bucharest 1 Romania Tel: +40 21 303 3138 Fax: +40 21303 3150 Website: http://romania.oki.com Var vä[...]

  • Page 82

    Oki Europe Limited Blays Hous e Wick Ro ad Egham Surrey, TW20 0HJ Unit ed Kingdom Tel: +44 (0) 208 219 2190 Fax: +44 (0) 208 219 2199 www.okiprintingsolutions.com[...]