OKI B6500 manual

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Table of contents for the manual

  • Page 1

    Us er ’s G ui de B6250/ B6500 B6250/ B 65 0 0[...]

  • Page 2

    B6250/B6500 User’s Guide > 2 P REFACE Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Th e manufactur er assumes no r esponsibili ty for the results of err ors beyond its contro l. The manufactu rer also cannot gua rantee that changes in softwar e and equipment m ade by other ma[...]

  • Page 3

    B6250/B6500 User’s Guide > 3 E NVIRONMENTAL INFORMATION[...]

  • Page 4

    B6250/B6500 User’s Guide > 4 C ONTENTS Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Notes, cautions and warnings . . . . . . . . . . . . . . . . . . . 5 Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Main Components and Their Functions . . . . . . . . . . . . 6 Standard Configu[...]

  • Page 5

    B6250/B6500 User’s Guide > 5 Direct Printing of PDF Files . . . . . . . . . . . . . . . . . 23 Printing via Electronic Mail - E-mail Printing . . . . . . 23 Barcode Printing . . . . . . . . . . . . . . . . . . . . . . . . . 24 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Settings on the Control Panel . . . . . .[...]

  • Page 6

    B6250/B6500 User’s Guide > 6 N OTES , CAUTIONS AND WARNINGS NOTE A note provides additional info rmation to supplement the main text. For the protection of your product, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine OKI Printing Solutions print (toner/drum) cartri[...]

  • Page 7

    B6250/B6500 User’s Guide> 7 B ASIC O PERATIONS M AIN C OMPONENTS AND T HEIR F UNCTIONS S TANDARD C ONFIGURATION NO. NAME DESCRIPTION 1 Centre output tray Print jobs are output here with the printed side facing down. 2 Control panel Consists of the essen tial operation butto ns, indicators and display . 3 V entilation hole Releases heat to prev[...]

  • Page 8

    B6250/B6500 User’s Guide> 8 W ITH O PTIONAL A CCESSORIES 10 Power cord cabl e connector For c onnecting the power cord cable. 11 P arallel connector For c onnecting the par allel cable. 12 Network connector For con necting the network cable when connecting this printer to the network for use. 13 USB connector For connect ing the USB cable. 14 [...]

  • Page 9

    B6250/B6500 User’s Guide> 9 I NTERNAL V IEW 5 R ear out put tray lever When the rear tray has been installed, the paper output location can be switched between it and the centre output tra y . R aise the lever to output to the rear tray and lo wer the lever to output to the centre output tr ay . 6 A4 universal tr ay Can install up to two level[...]

  • Page 10

    B6250/B6500 User’s Guide> 10 C ONTROL P ANEL NO. NAME DESCRIPTION 1 <MENU> button Press to move to menu oper ation. 2 <INFO> button Pre ss to print the menu map. The menu map (2 page s) will print with all the current printer settings . 3< R E A D Y > indicator When the light is on, the pr inter is ready to receive data from [...]

  • Page 11

    B6250/B6500 User’s Guide> 11 D ISPLAY There are two types of screens shown: Print screen (for displaying printer status) and Menu screen (for setting configuration). NOTE The message displayed differs acco rding to the o ptions installe d and setting status. P RINT S CREEN The Print screen appears when the machine is printing or waiting for da[...]

  • Page 12

    B6250/B6500 User’s Guide> 12 S WITCHING O N AND O FF THE P OWER S WITCHING O N THE P OWER 1. Press the power switch of the printer to the <|> position. 2. When the power is switched on, various screens will be display ed on the control panel. Check that this display changes to “Online” . NOTE When “Please wait…” is dis played, [...]

  • Page 13

    B6250/B6500 User’s Guide> 13 P OWER S AVE M ODES This printer is equipped with a Power Save mode to reduce power consumption when it is left idle. The default idle time from last print activity until the printer enters Power Save mode is 5 minutes. This time can be adjusted by the operator to any of the following: 5, 15, 30, 60 or 120 minutes.[...]

  • Page 14

    B6250/B6500 User’s Guide> 14 C ANCELLING /C HECKI NG P RINTING C ANCELLING P RINTIN G To cancel printing, you can either cancel the print job at this printer or at the computer. Cancelling a Print Job at the Printer Press the <CANCEL> button then press the <ON-LINE> button on the control panel. However, pages being printed at the m[...]

  • Page 15

    B6250/B6500 User’s Guide> 15 D ISPLAYING O PTIONAL A CCESSORY C ONFIGURATION AND P APER T RAY S ETTINGS When using this printer as a network printer and with SNMP protocol enabled, you can display on the printer driver, the optional accessory configuration and settings configured at the control panel such as paper type or size. Th ese settings[...]

  • Page 16

    B6250/B6500 User’s Guide> 16 P RINTING P RINTING F ROM THE C OMPUTER This section explains the basic flow when printing from application software in a Windows ® environment. (The procedure may differ according to the computer or system configuratio n used.) Important: > Do not switch off the power to the printer when printing is in progres[...]

  • Page 17

    B6250/B6500 User’s Guide> 17 NOTE > You can set the print features in the properties dialog box from the printer icon by s electing [Printers and Faxes] (or [Settings] > [Printers] depending on the OS). P RINTING ON E NVELOP ES For details on the envelopes th at can be used, refer to “Usable Paper” in the Reference Guide. The procedu[...]

  • Page 18

    B6250/B6500 User’s Guide> 18 1. Load the envelop es in the portr ait orientation so that the flaps are turned to the right side. 2. Slide the length guide and right width guide to the size of the loaded envelopes. 3. On the control panel, change the paper type to [Envelope]. For details, refer to “Setting Paper T ypes” in the Reference Gui[...]

  • Page 19

    B6250/B6500 User’s Guide> 19 P RINTING ON T RANSPARENCIES L OADING T RANSPARENCIES Load transparencies in trays 1 to 4. Important > T ransparencies with white frames or full-colour transparencies cannot be u sed. The way to load transparencies in the paper tray is the same as the way to load standard size paper. For details, refer to “ Lo[...]

  • Page 20

    B6250/B6500 User’s Guide> 20 6. From [P aper Size], select the size of the original document. 7. Click [OK]. 8. Click [Print] in the [Print] dialog box to start printing. P RINTING ON C USTOM S IZE P APER /L ONG P APER This section explains how to print on custom size paper such as long paper. The paper sizes that can be set on this printer ar[...]

  • Page 21

    B6250/B6500 User’s Guide> 21 S ETTING C USTOM P APER S IZES Before printing, set the custom size on the printer driver. You have to configure the settings on the con trol panel too when loading custom size paper in trays 1 to 4 for printing. For details on setting the control panel, refer to “Setting Cu stom Paper Sizes” in the Reference G[...]

  • Page 22

    B6250/B6500 User’s Guide> 22 F. In the Length field, enter the length of the custom size paper . G. Click add to store the new custom size. H. Click OK to close the Dialog Box. NOTE > You may use t he Modify selection t o change a previously store d custom size. > You may use the Delete Se lection to del ete a previously stor ed custom s[...]

  • Page 23

    B6250/B6500 User’s Guide> 23 S PECIAL P RINTIN G F EATURES Use of these features requires the optional hard disk or compact flash to be installed in the printer. Detailed instructions on how to use these features are contained in the User Reference Guide. IMPORTANT: > The hard disk may be damaged and erase important data saved in the hard d[...]

  • Page 24

    B6250/B6500 User’s Guide> 24 D IRECT P RINTING OF PDF F ILES You can send a PDF file directly to the printer for printing without using the printer driver. As the print data is sent directly to the printer, the printing process is simpler than printing with the printer driver and it is done at a faster speed. The way to print a PDF file direct[...]

  • Page 25

    B6250/B6500 User’s Guide> 25 B ARCODE P RINTI NG This printer uses standard PCL font selection commands to enable printing of algorithm generated bar codes. Benefits: > Any size barcode generation > Automatically generates checksums > Automatically adds stop and start char acters Intelligent barcoding Unlike some barcode solutions, wh[...]

  • Page 26

    B6250/B6500 User’s Guide> 26 L OADING P APER 1. Place the paper tray on a flat surface and remove the lid (if installed). 2. If the base plate of the paper tray is raised, push it down. 3. When loading paper longer than A4 size, slide the left and right lock tabs in the paper tra y outwards to unlock them. 4. Hold the grip of the paper tr ay a[...]

  • Page 27

    B6250/B6500 User’s Guide> 27 5. Squeeze the length guide and slide it to the desired pap er size (1). Squeeze the right width guide and slide it to the desired paper size (2). 6. Load the paper with the side to be printed facing up and with all four corners aligned. 7. Close the lid of the paper tray and push the tray completely into the print[...]

  • Page 28

    B6250/B6500 User’s Guide> 28 S ETTINGS ON THE C ONTROL P ANEL A BOUT THIS C HAPTER This chapter introduces the control panel and its functions, and also demonstrates how to navigate through the control panel menus and submenus that allow you to view and change the printer settings. Full details of the menu system are given in the Reference Gui[...]

  • Page 29

    B6250/B6500 User’s Guide> 29 LCD D ISPLAY The LCD display shows status and error messages that inform you of the current status of the printer, and also displays menus, submenus and printer settings when yo u are in the menu system. N AVIGATING THE C ONTROL P ANEL M ENUS When you press the Menu button on the control panel, you enter the printe[...]

  • Page 30

    B6250/B6500 User’s Guide> 30 C HANGING THE D ISPLAY AND R EPORTING L ANGUAGE The default language for display messages and printed reports is English. You can change this to a different language as follows . 1. Press the MENU button on the control panel. 2. Press the <> button repeatedly to display the “ Sy stem Configuration Menu ”.[...]

  • Page 31

    B6250/B6500 User’s Guide> 31 T ROUBLESHOOTING W HEN P APER J AMS Following the message on the control panel, open the cover and remove the jammed paper. If paper is torn, check for any remaining torn pieces of paper. I NSIDE C OVER A When the optional offset catch tray is in stalled, fold the tray first before opening cover A. Open Cover A whe[...]

  • Page 32

    B6250/B6500 User’s Guide> 32 I NSIDE P APER T RAY Pulling out paper trays 1. Pull out all paper tra ys and remove any wrinkled paper . 2. Examine the inside of the printer and remove any jammed paper . After removing paper, 1. Push the paper trays completely back into the printer . 2. Open and close cover A. Doing this will clear the error mes[...]

  • Page 33

    B6250/B6500 User’s Guide> 33 I NSIDE C OVER B Remove the rear tray when opening the back cover. Raise the lever as shown in the diagram and open the cover B (1). After opening cover B, open the cover of the fuser unit (2) and remove any jammed paper. I NSIDE C OVER C (D UPLEX U NIT ) Remove the rear tray when opening the back cover. Push up th[...]

  • Page 34

    B6250/B6500 User’s Guide> 34 W HEN P ROBLEMS O CCUR Before treating the problem as a machine breakdown, refer to the following table and check the printer condition again. NOTE > Informat ion on inc orrect print pr oc essing will be stored in th e [Error Log]. When no print processing is carried out, print the [Error Log] and check the prin[...]

  • Page 35

    B6250/B6500 User’s Guide> 35 Cannot print. Is the light of the <READY> indicator off? If so, the printer is off-line or in menu setting mode. Press the <ON LINE> button to return the printer to its on- line status. Is there a mess age displayed on the c ontrol panel? F ollow the messag e to rectif y the pro blem. A list of messages[...]

  • Page 36

    B6250/B6500 User’s Guide> 36 Poor print quality . There may be a problem with the image. Refer to the section after this, “When the Print Quality is P oor” to rectify the problem. “ When the Print Quality is Poor” (P . 39) The correct characters are not printed (printing garbage) . The printer is printing with non-standard built -in fo[...]

  • Page 37

    B6250/B6500 User’s Guide> 37 Pape r cannot be fed. Pap e r ja m . Multiple papers are fed. Pape rs are fed at an angle. Pap e r is wrinkled. Is the paper correctly s et? Load the paper correctly . F or labels, transparencies or en velopes, fan them well first to allow air to enter between each sheet before loading. See “Load ing Paper” on [...]

  • Page 38

    B6250/B6500 User’s Guide> 38 Strange no ise. Is the printer p laced on a flat location? Place the printer on a stable surface. Is cover A op en? Close cover A se curely . Is the paper tray set correct ly? Push the paper tray completely into the printer . Are there for eign objects ins ide the printer? Switch off the power and remove an y forei[...]

  • Page 39

    B6250/B6500 User’s Guide> 39 W HEN THE P RINT Q UALITY IS P OOR When the print quality is poo r, select the closest symptom from the following table to rectify the problem. If the print quality does not improve after carrying out the appropriate action, contact service. SYMPTOM REASON/ACTION Printing is light. (faded, blu rred). The paper is d[...]

  • Page 40

    B6250/B6500 User’s Guide> 40 White dots appear in black filled areas. The paper used is not suitable. Load the co rrect type of pa per . See “Usable P aper” in th e Referenc e Guide. The drum/tone r cartridge is defective or damaged . Replace with a new drum/toner cart ridge. See “Drum/T oner Cartridge Replacement ” on page 42. Printed[...]

  • Page 41

    B6250/B6500 User’s Guide> 41 N ETWORK R ELATED T ROUBLES U SING TCP/IP When a problem occurs in the TCP/IP environment refer to the Reference Guide. Missing characters throughout the length of the paper . The drum/t oner cartr idge is defect ive/damaged o r there is no more toner inside the cartrid ge. Replace with a new drum/ toner c artridg [...]

  • Page 42

    B6250/B6500 User’s Guide> 42 D AILY C ARE D RUM /T ONER C ARTRIDGE R EPLACEMENT The drum/toner cartridge includes the toner and the photosensitive drum. A message will appear on the control panel when it is about time to replace the drum/toner cartridge. If the message indicates that the printer is still ready to print you should still be able[...]

  • Page 43

    B6250/B6500 User’s Guide> 43 > Although the toner is not harmful to the body , w ash it off immediately if your hands or clothes are stained with it. > It is recommended to use the drum/toner cartridge within 1 year after opening it. R EPLACING THE D RUM /T ONER C ARTRIDGE 1. Remo ve any output paper and open cov er A. NOTE > When the[...]

  • Page 44

    B6250/B6500 User’s Guide> 44 4. Place the drum/toner cartridge on a flat surface and pull out the seal horizontally . Important: > When pulling out the seal, pull it out horizontally . The tape might break if it is pulled out diagonally . > After the seal has been pulled out, do not shake or bump the drum/toner cartridge. 5. Hold the dru[...]

  • Page 45

    B6250/B6500 User’s Guide> 45 C LEANING THE P RINTER This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. C LEANING THE E XTERIOR Clean the exterior of the printer about once a month. Wipe the parts with a wet but well-wrung soft cloth. Then wipe with anothe r dry soft[...]

  • Page 46

    B6250/B6500 User’s Guide> 46 C LEANING THE I NTERIOR After clearing paper jams or replacing the drum/toner cartridge, inspect the inside of the printer before closing cover A. > Remo ve any remaining pieces of paper . > Remo ve any dust or stains with a clean dry cloth. WARNING! Never touch a labelled area found on or near the heat rolle[...]

  • Page 47

    B6250/B6500 User’s Guide> 47 C LEANING THE F EED R OLLS When feeding cannot be done, follow the procedure below to wipe the feed roll gently with a well-wrung soft cloth. There are feed rolls in the interior of this printer (two locations, total of four), tray module (one locati on) and paper tray (one location). Follow the cleaning procedure [...]

  • Page 48

    B6250/B6500 User’s Guide> 48 Cleaning Procedure The following procedure explains how to cle an the feed roll set in the paper tray. Follow this procedure also when cleaning the feed rolls inside of the printer and the tray module. NOTE > The feed roll is a reg ular replacement part. 1. Pull the paper tray out of the printer . 2. While pushi[...]

  • Page 49

    B6250/B6500 User’s Guide> 49 By aligning the slot of the feed roll with that of the shaft, push the feed roll completely in so that the short tab fits into the slot of the shaft. 5. Push the paper tra y completely into the printer .[...]

  • Page 50

    B6250/B6500 User’s Guide> 50 W HEN M OVING THE P RINTER Carry out the following procedure when moving the printer. WARNING! > The machine, with out the optional accesso ries, paper trays, consumable s and pap er, weighs 18.8kg. When moving the equipment, ma ke sure that there are two or more persons carrying it. > If the du plex unit (op[...]

  • Page 51

    B6250/B6500 User’s Guide> 51 Correct M oving P rocedure Carry out the following procedure when moving the printer. 1. Press the power switch of this printer to the <O> position to switch the power off . 2. Remo ve all cords, such as the power cord and interface cables. 3. Remo ve any paper in the centre output tr ay and return the paper [...]

  • Page 52

    B6250/B6500 User’s Guide > 52 I NDEX A A4 universal tray ............. .......... ..... 9 arrow button s .......... ............ ... 10, 29 <ATTENTION> indic ator ........... 10, 29 B Barcode printing ............ ............ ... 25 C <CANCEL> button ...... ........ 10, 14, 29 cancelling printing ................... ..... 14 centr[...]

  • Page 53

    B6250/B6500 User’s Guide > 53 R <READY> indicator ............. ..... 10, 28 rear output tray ............... ............. .. 8 rear output tray lever ....... ............. .. 9 replacing the drum/toner cartridge .......... ............ ............. 42 S Secure Print ....................... .......... 23 setting custom p aper size ....[...]

  • Page 54

    B6250/B6500 User’s Guide > 54 O KI CONTACT DETAILS Oki Systems (UK) Limited 550 Dundee Road Slough Trading Estate Slough, SL1 4LE Tel:44 (0) 1753 819819 Fax:44 (0) 1753 819899 http://www.oki.co.uk Oki Systems Ireland Limited The Square Industrial Com plex Tallaght, Dublin 24, Ireland Tel:+353 1 4049590 Fax:+353 1 4049591 http://www.oki.ie Tech[...]

  • Page 55

    Oki Europe Limit ed Blays House Wick Road Egham, Surrey TW 20 0 H J United Kingdo m Tel: +44 (0) 208 219 2190 Fax: +44 (0) 208 219 2199 www.okiprintingsolutions.com 07083401 iss 3[...]