Oki 5900 manual

User’s Handbook[...]

ii | Handbook Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors beyond its control. Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affe[...]

Handbook | iii Y ear 2 000 Compliance All products currently sold by Oki Data are Y ear 2000 compliant. Each product contains information technology that accurately processes date and time data between the years 1999 and 2000, and carries no issue for the September 9, 1999 (9999) programming concern. These products, when used in combination with pr[...]

iv | Handbook[...]

T able of Contents | v Cont ents Introduction ....................................................... 1 Features ............................................................................... 1 Product Options .................................................................. 3 A Look at the Components and Control Panel ...........................[...]

vi | T able of Contents T elephone Answering Device Mode [T AD] ................... 3 1 Memory Reception Mode [MEM] ................................. 3 1 Forwarding Mode ........................................................... 3 1 PC Fax Mode ................................................................. 3 1 Dial and Incoming Call Parameter S[...]

T able of Contents | vii Rejecting Unsolicited Fax Messages ............................... 5 1 Power Failures and Memory ............................................. 5 1 Dual Access ....................................................................... 5 2 What Y ou Can Do While Sending a Fax ........................ 5 2 What Y ou Can Do While R[...]

viii | T able of Contents Maintenance .................................................... 78 Replacing the T oner Cartridge ......................................... 7 8 Replacing the Image Drum ............................................... 8 1 Resetting the Drum Counter .......................................... 8 3 Cleaning the Scanner Path ..[...]

Handbook | 1 Overview Introduction Thank you for purchasing this OKIF AX 5700 or OKIF AX 5900 fax machine. The OKIF AX 5700/5900 desktop, plain-paper facsimile machines utilize advanced light- emitting diode (LED) technology for quick and trouble- free transmission/reception of data and images. In addition to the many standard features, we offer op[...]

2 | Handbook • • • • • Advanced transmission and r eception functions. Includes delayed transmission, broadcasting (multi- location transmission), confidential message transmission/reception, relay broadcasting, polling, etc. • • • • • Automatic r edial and page r e-transmission . Ensures document transmission when a telephone n[...]

Handbook | 3 Product Options The following are optional devices that can be purchased to expand the functions of OKIF AX 5700/5900 facsimile machines: • Second Paper T ray . Increases paper holding capacity to 500 sheets (universal size: legal, letter , A4). • Expanded Memory . Adds more memory to increase storage capacity . A vailable in eithe[...]

4 | Handbook A Look at the Components and Control P anel Components Control Panel (Programming) Keys Main keys used for programming machine settings and operations and navigating through the function menu. LCD Panel Displays status of machine and operation in progress. Power Switch Press 1 to turn on and 0 to turn off. Copy Stacker Release Buttons [...]

Handbook | 5 Document Stacker Holds original documents after being faxed or copied. Copy Output Lever Up position: copies exit the machine facedown. Down position: copies exit face up. A vailable only when copying or when using Network Print or PC Print. Paper Indicator Shows level of paper remaining in paper tray . Paper T ray Holds 250 sheets of [...]

6 | Handbook Line Jack Jack for connection to main outside telephone line. TEL Jack 1 TEL Jack 2 Jacks for connecting optional telephone handset, external telephone or answering machine. Back Cover Remove this cover to expose the expansion slots for optional memory , and NIC board. IEEE-1284 Parallel Port Standard hardware for connection to persona[...]

Handbook | 7 LED Print Head This black bar is the transfer mechanism that writes received/copied information to the image drum. This bar should be cleaned each time the toner cartridge is changed. Image Drum Unit The image drum unit contains a green photosensitive drum which receives information from the LED print head and transfers it to the print[...]

8 | Handbook[...]

Handbook | 9 Control P anel Keys and Indicators 1 LCD Display Panel: Refer to this display for instructions and information while the machine is performing operations, or when entering information or changing settings. 2 Shift Up Key: Use this key to: - Move to the previously selected option in the same operational layer when programming the machin[...]

10 | Handbook fax/copy after loading the document. Use the Photo setting when the original document includes half-tone images. 10 T ype of Original Key (Dark, Normal, Light indicator lights): Use this key to set the contrast after loading the document. Use Light for originals that are too light, Normal for originals with good contrast, and Dark for[...]

Handbook | 11 Speed Dial (One-T ouch or 2 or 3-digit) number for the location. The speed dialing function will automatically dial the telephone number and transmit the fax. After pressing the Search key , it is possible to search corresponding location IDs when alphanumeric characters are entered. 19 Hyphen Key: Use this key as the “-” characte[...]

12 | Handbook One- T ouch Keypad Use these keys for quick, one-touch dialing and the programming of other machine operations. In addition to the ability to assign telephone numbers (up to 40 digits each) to a One-T ouch key , alphanumeric names of up to 15 characters in length can be registered (T elephone Directory). Using One-T ouch Keys for Dial[...]

Handbook | 13 Speed Dial number , press the Plus key at the 40th position of the first part of the number to indicate it is a chain dial number , then complete the process by entering the second part of the number following the procedures required for inputting another Speed Dial number . Pause Key (One-T ouch key #40): Use this key to enter automa[...]

14 | Handbook Overview Installation T o install your new OKIF AX 5700/5900, following the steps in this section. • Safety • Installation Hints • Operation and Maintenance • T oner and Image Drum Handling • Emergency First Aid • Getting Started • Setting Up Y our Fax Machine • Loading Paper Safety Installation Hints • Install your [...]

Handbook | 15 Operation and Maintenance • Use a dry cloth to clean the control panel and the main body of the unit. • Aside from the instructions specifically mentioned in this handbook, your fax machine is not user serviceable. Do not attempt to service the machine or lubricate moving parts by yourself. • Pull out the AC plug before trying t[...]

16 | Handbook Getting Sta r t ed W here to Install Y our F ax Machine Place your fax machine in a dust-free location away from direct sunlight. • Allow several inches on each side of the fax machine to ensure adequate ventilation. • Make sure that both power and telephone outlets are available nearb y . • Choose a location where the relative [...]

Handbook | 17 Setting Up Y our Fax Machine 1 Lift up on the document tray and swing it up and out of the way . 2 Press the release buttons located on both sides of the copy stacker . Lift up the stacker .[...]

18 | Handbook 3 Move aside the protective sheet and grasp the image drum cartridge, then lift it out. ! Caution: Do not touch the green drum surface! 4 Grasp the protective sheet and pull it out. 5 Put the image drum cartridge back into place. 6 Press down at each end of the image drum cartridge to make sure it is installed correctl y .[...]

Handbook | 19 Installing the T oner Car tridge 1 Lift out the toner well cover and discard. ! W arning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner , see the Safety guides at the beginning of this section. ! Important: This machine will [...]

20 | Handbook 4 Lower the right side down into the toner well. 5 Push the lock lever forward until it stops. 6 Close the copy stacker and document tray . Attaching the Document Stacker Attach the document exit stacker on the back of the machine using the latching mechanism provided.[...]

Handbook | 21 Connecting to the T elephone Line 1 Insert one end of the telephone cord into the LINE jack in the back of the machine. 2 Insert the other end into your wall telephone jack . Installing the Ex t ernal Optional Handset If you purchased an external handset option with your fax machine, follow these instructions to install it. 1 Plug in [...]

22 | Handbook Connecting an External T elephone or Answering Machine ! Important: Any external telephone or answering machine connected to Y our fax machine must be FCC (US) or CSA (Canada) approved. 1 Insert one end of the telephone cord into the TEL jack on the back of the fax machine. 2 Insert the other end into the jack in your external device.[...]

Handbook | 23 Loading Paper Y our OKIF AX can hold up to 250 sheets of standard-weight (20 lb.) paper in letter , legal, and A4 sizes. For best results, use paper specially made for laser printers or photocopiers. ! If you are receiving a document created on legal-size paper , the document will be reduced to fit on letter size paper . The vertical [...]

24 | Handbook Overview Selecting F unctions and Settings The navigating keys ( a ) and LCD display ( b ) on the control panel simplify setting your machine’ s functions. The machine functions are organized in a menu structure. As you navigate through the menu using the navigation keys, functions are displayed in the LCD window . If a document is [...]

Handbook | 25 Setting F eatures There are two ways to navigate through the functions: 1 The step access method moves through the function menu step by step. It lets you see your choices at each level. 2 If you know exactly what settings you want to change, the speed access method takes you directly to most points on the menu. Speed access numbers a[...]

26 | Handbook 1 Using Step Access T o navigate through the various functions step by step, use the navigation keys: Press the MENU/EXIT key to activate the function menu mode and to exit the function menu mode and return to standby state. Press SHIFT UP to move to the previous function or option Press SHIFT DOWN to move to the next function or to m[...]

Handbook | 27 Clock Adjust ment 00 Clock Adj ustment ID/Pass word Programming 01 TSI/CSI 03 Personal B ox 02 Sender ID 04 Memory Pas sword Machine Settings 10 Auto Answer Mode 18 Instant Dial 11 Monitor Volume 19 Restrict Access 12 Buzzer Volume 20 ECM Function 13 User Language 21 Closed Net work 14 Remote Di agnosis 22 Toner Save 15 TX Mode Defaul[...]

28 | Handbook Speed access numbers (continued) Dial O ptions 40 Redial Tries 47 Pulse Make Ratio * 41 Redial Interval 48 Pulse Dial Type * 42 Auto Start 49 MF Tone Duration * 43 Dial Ton e Detect 50 PB X Line 44 Busy Tone Detect 51 Flash/Earth/Normal * 45 MF/DP 52 Dial Prefix 46 Pulse Dial Rate * In c oming Op tions 60 Inco ming Ring 64 PC/FAX Swit[...]

Handbook | 29 Overview Setting Basic F eatures Setting the Dat e and Time Follow these instructions to set the date and time: 1 Press Menu/Exit to enter the menu. 2 Using the numeric keys (0-9), enter speed access number 00. The display shows: 3 Enter the current date (xx/xx/xxxx) and time (hh:mm) using the numeric keys (0-9), press Enter . ! If in[...]

30 | Handbook T o set TSI/CSI and Sender ID: 1 Press Menu/Exit to enter the menu. 2 Input speed access number 02. 3 Input up to 20 numbers and characters (0-9/Hyphen/Space/ +), press Enter . 4 Press Menu/Exit . Setting the Language 1 Press Menu/Exit to enter the menu. 2 Using the numeric keys (0-9), enter speed access number 13. 3 Select the langua[...]

Handbook | 31 T elephone Answering Device Mode [ T AD] Y ou have an answering machine connected to your fax machine. In this mode, your machine detects whether an incoming call is a fax or voice call. If it is a fax call, your machine receives the fax. If it is a voice call, your machine rings, then your answering machine activates. If you set the [...]

32 | Handbook Dial and Incoming Call P arameter Settings These settings allow you to control the way your machine dials telephone numbers and received incoming calls. Setting these functions before beginning use of your machine will make your fax communications more efficient. T o set these parameters 1 Press Menu/Exit to enter the menu. 2 Input th[...]

Handbook | 33 T one/Pulse ( M F/DP) Speed access no. 45 This function controls which method your machine uses for dialing: D P , dial pulse dialing which uses monotone pulses to dial a number like a rotary telephone, M F , multi-frequency dialing (touch tone) which uses di f ferent tones to dial a numbe r . MF is the default setting. T one ( M F) D[...]

34 | Handbook Incoming Call Paramet ers Incoming Ring Speed access no. 60 This function offers a soft ringing sound through the machine’ s built-in speaker when a call is received. If the function is set to OFF , the machine will not emit a ringing sound during incoming calls. If the function is set to ON, the machine will only emit a ringing sou[...]

Handbook | 35 Other Basic P arameters Monitor V olume Speed Access no. 1 1 The machine is equipped with a speaker for monitoring operations. This function provides a 5-level audio adjustment of the speaker (OFF , Low , Mid , High-Mid, High). Buzzer V olume Speed Access no. 12 The machine is equipped with a buzzer that sounds when a fax communicatio[...]

36 | Handbook MCF . (Single-Loc) Speed Access no. 70 Set ON, a MCF will be printed out automatically for single location transmissions. When set to OFF , no report will be printed out. MCF . (Multi-Loc) Speed Access no. 71 Set to ON , single and multiple location transmission MCF99999999 will be printed automatically . When set to OFF , no report w[...]

Handbook | 37 5 Input the digit(s) normally dialed to obtain an outside line from the PBX, press Enter . 6 Press Menu/Exit to return to standby mode. * Dial Prefix can also be accessed from the main menu by entering its speed access code 51. ! Keep in mind that all of the outside telephone numbers programmed into the machine must begin with the dia[...]

38 | Handbook Overview Programming Speed Dial Numbers One- T ouch Key F axing For quick and easy faxing operations, you can store up to 40 (Model 5700) or 80 (Model 5900) telephone numbers in the machine’ s memory and send documents to a fax number by pressing a single key . Y our OKIF AX machine is equipped with 40 one-touch keys (model 5900 is [...]

Handbook | 39 Programming One- T ouch and 2 or 3 Digit Speed Dial Numbers T o begin programming your speed dial numbers, follow these instructions. Collect Information Gather the following information for each Speed Dial number you want to store: Entry Parameters Explanation 1 Name Can be up to 15 c haracters Use let ters, number or symbols . 2 Pri[...]

40 | Handbook P r ogram the Information T o enter the information for each speed dial numbe r , use one of the following input methods: Numeric Keypad 0-9/*/#: Use these keys to enter alphabetic characters (uppercase, lowercase). Unique Key: Use this key to enter a variety of unique characters, including: ! # & ‘ ( ) * + , - . / : ; = ? × ä[...]

Handbook | 41 Programming a Speed Dial 1 Press Menu/Exit to enter the menu. 2 Press Ä to select Location Program , press Enter . 3 The cursor will be at Speed Dial . Press Enter . 4 Input the speed dial number you want to program (One T ouch, 2-digit, 3-digit), press Enter . 5 Input the telephone number (LOC #), press Enter . 6 Input a name if des[...]

42 | Handbook Chain Dialing Each fax number that you enter or program into your machine can be up to 40 digits long. If you need to dial a number with more digits, use the chain dial feature. T o create a chain dial number: 1 Program the first 39 digits into a Speed Dial number . 2 Press the Plus (+) key (One-T ouch key #39). 3 Program the rest of [...]

Handbook | 43 Overview Basic F axing Preparing Documents Guidelines • T ry to use good quality documents for your fax transmission. Documents that are typed, or written with a black felt-tip pen on white (or light) paper work best. • Do not send documents that are not rectangular . • Never use documents that have wet or sticky surfaces, wrink[...]

44 | Handbook Loading Documents T o prevent paper jams and problems during operation: • Stack your documents neatly • Align document edges before loading • Don’t load dif ferent size documents at the same time ! Y ou can load and prepare to transmit a document while your machine is still sending or receiving another message (as long as the [...]

Handbook | 45 4 If necessary , use the Resolution and T ype of Original keys for the best possible quality . Resolution • For normal of fice documents, use STD (standard) resolution (default) • For documents with small type or other fine detains, use FINE or EX.FINE resolution. • For documents with photos or many shades of gray , use PHOTO re[...]

46 | Handbook Using the Search Function 1 Press the Speed Dial/Search key . The display will show ENTER 1 -ST CHAR. 2 Using the One-T ouch key , enter the first letter of the name of the location you want to transmit to. 3 Repeatedly press the letter key to scroll through the list of location IDs beginning with that letter . 4 When the correct loca[...]

Handbook | 47 Sending a F ax to Multiple Locations (Broadcasting) Y ou can send the same fax to several locations—either locations you have programmed into your machines dial directories or numbers you enter on the numeric keypad . This is called a broadcast. 1 Load the document. 2 Enter the programmed location (One- T ouch ke y , 2- 3Digit Speed[...]

48 | Handbook Display Messages Below are some of the messages you may see during a typical fax transmission. (location) The remote location’ s Personal ID, TSI/CSI, Location ID or the telephone number you entered will identify the location during transmission. CALLING The line is ringing. SEND ING The machine is transmitting a fax. RESU L T – O[...]

Handbook | 49 2 If documents are stuck partway through the document feeder , you may see a RELO AD DOCU MENT message on the display . Press the Stop key again. The machine feeds the document the rest of the way through the document feeder . Receiving Faxes Manually If you machine is set to the manual receive (TEL) mode, follow the instruction below[...]

50 | Handbook No T oner Reception When your machine is running low on toner it displays T ONER LO W , REPLAC E T ONER CA R T . • If user function 22:N O T ONER MEM.RX is set to OFF (default setting), and the print density is high enough, you can continue to use the toner cartridge without replacing it until the print density becomes too lo w . ?[...]

Handbook | 51 Rejecting Unsolicit ed Fax Messages The machine provides a closed network function that allows refusal of unsolicited faxes such as advertising. If activated, when there is an incoming call, the machine compares the TSI (CIG) with the last four digits of the programmed Speed Dial numbers. If there is no match, the incoming call is ref[...]

52 | Handbook Dual Access Y our fax machine ’ s dual access feature allows you to load and prepare to transmit a document while it is receiving or sending another fax from memor y . This feature increases your productivity and reduces the time you spend waiting for other operations to finish. Once you have loaded a document and the display shows [...]

Handbook | 53 Making Copies Y ou can use your machine to make up to 99 copies at one time. The copy stacker capacity is 250 for face-down copies and 10 sheets for face-up stacking. Documents fed through the automatic document feeder will be printed at a resolution of 600 dpi. T o make Copies: 1 Load the document(s) in the document tray . 2 Press Co[...]

54 | Handbook 3 Insert a sheet of paper (face up) on the tray and push into the slot until the machine grabs hold of the paper . 4 Press Copy . ! If you are making more than one copy , feed paper continuously one sheet at a time. F ace Up Stacking/F ace Down Stacking The machine can process copies in two ways: stacked with printed side up or with p[...]

Handbook | 55 Overview Advanced Operations Delaying F ax T ransmissions Delayed T ransmission This feature allows you to send documents at a specified time and date, and frees you from having to manually start the transmission . Y ou can scan the document and store the data in memor y . The OKI F AX 5700 and 5900 can send documents at up to 20 (570[...]

56 | Handbook T o send a delayed batch fax (One Session): 1 Load the document(s). 2 Press Menu/Exit key to enter the menu. 3 Press Ä to select Delayed Batch T X , pres s Enter . 4 Enter the Speed Dial number of the desired location using the assigned On e T ouch key or the numeric keypad. Press Enter . 5 Location and transmission time set displays[...]

Handbook | 57 Priority T ransmission When you need to ensure that a document is transmitted immediately , the document loaded and scanned under this feature has priority over previously scanned documents or the processing of messages received in dual access or standby modes. Use this feature when you need to send a fax immediately , and the machine[...]

58 | Handbook Receiving Confidential Faxes Y our fax machine can also receive confidential faxes only from machines compatible with OKIF AX or machines equipped with a sub-addressing function. After setting up a mailbox, give the person who is to send the fax the mailbox address. When a message is sent to that address, it is stored in memory , and [...]

Handbook | 59 Closing a Mailb o x If you want to close a mailbox, do the following. ! A mailbox must be empty before it can be closed. T o close a mailbox: 1 Press Menu/Exit to enter Menu. 2 Input speed access no. 03, wait. 3 Enter the number of the personal mailbox to be modified/ deleted, press Enter . 4 Pres s Ä to select Close , press Enter . [...]

60 | Handbook Relay F axing Relay faxing allows one fax machine to send a document to another fax machine, which then re-sends the document to a number of other locations . T wo di f ferent fax machines are involved in transmitting a relay fax: the relay initiating station and the relay key station (hub). What is an example of Relay Faxing? Imagine[...]

Handbook | 61 Initiating a r elay br oadcast: 1 Load the document(s). 2 Press Menu/Exit to enter Menu. 3 Press Ä to select Relay Initiate TX , press Enter . 4 Enter the password (4-digit number) of key relay station, press Enter . 5 Enter two-digit numbers of remote stations, press Enter . 6 Enter the desired location using the Speed Dial number o[...]

62 | Handbook Memory Polling (Bulletin) This feature enables remote machines to contact this machine and poll data directly from memory until all of the stored documents have been retrieved. T o set memory polling (bulletin): 1 Press Menu/Exit to enter the menu. 2 Press Ä to select P olling TX/RX . 3 Press Enter to select P olling TX . 4 Press Ä [...]

Handbook | 63 Printing Documents Scanned into Memory for Bulletin Polling If you need to print out the document(s) scanned into memory for bulletin polling, use the following procedure. T o print f r om personal (bulletin polling) mailboxes: 1 Press Menu/Exit to enter the menu. 2 Press Ä to select Print from Memory , press Enter . 3 Pres s Ä to s[...]

64 | Handbook Dialing Another Fax Machine to Request Documents (Polling Reception) Calling a remote fax machine to receive documents loaded on their machine is called polling or polling reception. This machine is capable of polling only one machine at a time. 1 Press Menu/Exit to enter the menu. 2 Press ¶ to select P olling TX/RX , press Enter . 3[...]

Handbook | 65 2 Press Ä to selec t Location Pro g ram , pres s Enter . 3 Press Ä to select F orwarding No ., press Enter . 4 Enter the telephone numbe r , pres s Enter . 5 Press Menu/Exit to return to standby mode. T o set the auto answe r mode to FWD: 1 Press Menu/Exit to enter the menu. 2 Pres s Ä to select Setup , press Ente r . 3 Pres s Ä t[...]

66 | Handbook Overview Customizing F eatures and Operations Many of the OKIF AX 5700/5900 features and settings can be changed to suit your needs. Here we list a number of user changeable functions that can be used to customize machine operations. Viewing Current Settings Before making changes, it is helpful to print out a list of current settings [...]

Handbook | 67 function settings to adjust machine operations to best fit the situation. During the programming sequence, the new default combination will be indicated on the control panel Memory Full Save Speed access no. 17 W ith features like group dialing, dialing starts after an entire document or set of documents is read into memory . If durin[...]

68 | Handbook Pulse Dial Rate Speed Access no. 46 If the machine is set to DP , this function controls the rate of the dialing pulses (which vary by country). A vailable settings are 10 , 16 and 20pps. Pulse Make Ratio Speed access no. 47. If the machine is set to DP , this function controls the make rate of the dialing pulses. A vailable settings [...]

Handbook | 69 you with more information about this service, which usually has an additional cha r ge. ) T o use this function, refer below to Setting Distinctive Ring . A vailable settings are OFF (not detected) ON (detected) and SET (programmed). ! Y ou must have your local telephone carrie r ’ s Distinctive Ring service. ! Y our fax machine mus[...]

70 | Handbook 5 At P assword Clos e , press Ente r to confirm password cancellation. 6 Press Menu/Exit to return to standby mode. Restricted Acces s ID Speed access no. 05 This is a 4-digit numeric password that must be entered to use the machine when it is set in the Restric t Access mode. Up to 24 passwords can be registered at one time. T o set [...]

Handbook | 71 continuously for up to one hour or 1500mm (61.75") whichever comes first, before a logical jam occurs. MDY/DMY This setting controls how the machine displays and prints the date (mm/dd/yy or dd/mm/yy). T ime/Date Print This setting controls if and how the time and date are printed on faxes transmitted by the machine . The machine[...]

72 | Handbook Options (continued) Battery backup Expandable Memory Battery backup memory expansion cards are available with memory storage capacities of 2 or 4MB . An expandable memory slot is located under the back cover of the machine. 2 MB Memory Expansion Card stores up to 360 pages (5700) and 520 pages (5900) Part #40755302 4 MB Memory Expansi[...]

Handbook | 73 Overview Repor ts Understanding Repor ts Y our machine provides useful reports that show the current settings, programming, and operations. Some reports print automatically after completion of operations. Refer to the reports listing below to determine which reports you may want to print, then refer to Printing Reports for instruction[...]

74 | Handbook Confidential Reception Report This report prints automatically each time your machine receives a confidential message. Information in this report includes. • The date the message was received. • The total amount of time your machine spent receiving the message (S, R-TIME). • The Location ID or telephone number of the fax machine[...]

Handbook | 75 Configuration Repo r t The configuration report provides a list of the current operational settings of your machine . The information includes: • The current User Function settings (except for On e T ouch Parameter settings, which appear in the telephone directory). • The Sender ID (ID=) , TSI/CSI (TE L NO.), and call back number [...]

76 | Handbook Codes Used in Reports Result Codes Result codes indicate the results of communications. BUSY The other machine’ s line was busy or there was no answer . CANCL A message was erased after being held in memory for 10 days. COMP . A multiple-location transmission was completed. COVER The cover was opened during the communication. NO The[...]

Handbook | 77 Communication Codes Communication codes indicate the communication mode was used for a communication. B.C. Multiple-location transmission (broadcast). CALLING A communication initiated by your machine. CALLED A communication initiated by a remote fax machine.[...]

78 | Handbook Overview Main t enance Replacing the T oner Ca r tridge ! This machine will only operate using toner cartridges specified by OKI for the OKI F AX 5700 and 5900. The use of any other toner will result in the display of an operation error and in machine malfunction. T one r Ca r tridge Kit - Part# 40815606 The number of pages you can pr[...]

Handbook | 79 2 Press the release buttons located on both sides of the copy stacker . Lift up the stacker . 3 Pull the gray lock lever on the old toner cartridge all the way toward you. 4 Carefully lift the toner cartridge out of the image drum unit. For disposal, place it in the plastic bag you r eceived with your new toner cartridge. ! W arning: [...]

80 | Handbook 5 Unwrap the new toner cartridge and gently shake it to distribute the toner . Then carefully peel the tape from the bottom of the toner cartridge. 6 Holding the cartridge with the bottom down, insert the left side into the toner well, placing it under the tab ( a ). 7 Lower the right side down into the toner well. . 8 Push the lock l[...]

Handbook | 81 9 Using the cleaning wipe provided with your new toner cartridge, gently wipe back and forth across the full length of the LED array . 10 Close the copy stacker and document tray . Make sure the cover is firmly closed. Replacing the Image Drum Image Drum Kit - Part# 40433308 If the faxes you receive are light or have vertical streaks [...]

82 | Handbook 1 T urn off the power switch. 2 Lift up on the document tray and swing it up and out of the way . 3 Press the release buttons located on both sides of the copy stacker . Lift up the stacker . 4 Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out. W rap it in the packaging materials fr om your ne[...]

Handbook | 83 5 Insert the new drum cartridge. Press down firmly on both ends to lock the drum in place. 6 Lift out the toner well cover and discard. 7 Install a new toner cartridge. Follow steps in “Replacing the T oner Cartridge” in this section. Resetting the Drum Counter Use this function to reset the drum counter when you replace the image[...]

84 | Handbook Obtaining Consumables and Replacement P a r ts Before you orde r , have the correct part number and description of the item. • Consult the dealer where you purchased your fax machine. • Consult an Okidat a Authorized Sales and Service Deale r . • Order toll-free by phone at 1-800-OKID A T A (1-800-654- 3282) using a major credit[...]

Handbook | 85 Overview Problem Solving Clearing a Document Jam When a document jam occurs, your machine beeps and an error message appears in the display . If the jammed document looks like it is positioned straight in your feeder , press the Stop key to try to feed the document the rest of the way through the feeder . If this fails, follow the ins[...]

86 | Handbook 1 T urn off the power switch. 2 Grasp the document tray from the bottom and lift up, swinging it up and back out of the way . 3 Press on the latches on both sides of the copier stacker until the cover of the image drum compartment is released and pops up. Lift up and back, revealing the image drum. 4 Grasp the image drum and lift it o[...]

Handbook | 87 6 Pull out the paper tray . 7 Remove any paper caught in the feeder and any damaged paper in the tray . 8 Load the paper tray , making sure the paper is below the “Paper Full” marking. 9 Slide the paper tray back into the machine until it latches in place. 10 Place the image drum unit back into the machine. 11 Close the cover to t[...]

88 | Handbook Printing a Cleaning Page If you notice repeating marks or imperfections on your printouts, try printing a cleaning page before you replace the image drum. The cleaning page process • Removes residual impurities from printing surfaces. • Reduces problems such as repeating marks, blotching, and shading. T o print a cleaning page 1 P[...]

Handbook | 89 NO P A P ER C H E CK P A P ER S U P P L Y The paper tray is out of pape r . Add more pape r . P A P ER J AM C H E CK P A P ER OR P A TH Jam: Paper is jammed feeding from the paper tray into the printe r . O r , paper may be jammed inside the printing mechanism under the image drum. Check the paper path and remove any jammed paper–se[...]

90 | Handbook P R I NTER A L A R M 2:TEL R E F ER T O U SER G U I DE or P R I NTER A L A R M 3:TEL R E F ER T O U SER G U I DE or P R I NTER A L A R M 4:TEL R E F ER T O U SER G U I DE Open and close the cove r . If this does not clear these messages, turn o f f your machine and call for service. ! Important Note : When you turn o f f your machine,[...]

Handbook | 91 Reading the Print Count ers Y our machine keeps track of the number of pages it has printed or scanned. If you are experiencing a problem, a service person may ask you to check these counters. T o access the print/scan counters : 1 Press Menu/Exit to enter the menu. 2 Press Ä to select Counter , press Enter 3 Press Ä or ¶ to select[...]

92 | Handbook Y ou r documents jam. • Check the document for wrinkles, tears or other damage. • Make sure there are no staples or paper clips and that the paper is clean and dr y . • Make sure the document is not wider than your machine can load. • T ry making a copy of the document on a photocopier and faxing the cop y . Y ou r machine won[...]

Handbook | 93 Y ou sent a fax but the image the r emote fax machine r eceived was very poo r . If your document had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing you r T ransmit Resolution an d T ype of Original settings (see Loading Documents in the “Basic Faxing Operations” section). Copy the[...]

94 | Handbook not work properl y , remove the image drum unit (refer to “Replacing the Image Drum Cartridge”), tap the toner cartridge, and gently shake it 20-30 degrees vertically several times to redistribute tone r . Be careful, some toner may leak from the cartridge. If this does not work, you may need to replace your image drum cartridge. [...]

Handbook | 95 Y ou are constantly r eceiving unsolicited advertising on your machine. T ry using the closed network function. See “Rejecting Unsolicited Fax Messages” in the Advanced Operations section. Y our machine does not immediately switch to TEL mode when you make or receive a voice call. T ry pressing the Stop key . Y our machine will re[...]

96 | Handbook Overview Service and Suppor t This information is valid for the United States and Canada. Okidata is firmly committed to the satisfaction of our customers. If you have problem that your customer documentation cannot solve, contact these sources for service or support: Y our Sales and Service Dealer Consult the store location where you[...]

Handbook | 97 T he Okidata Customer Information System 1-800-OKIDA T A (1-800-654-3282) For quick Answers to commonly-asked question, the Okidata Information System Automated Attendant is available 24 hours a day , 7 days a week. The system can provide immediate assistance with: • Basic Operating Procedures • Sales and Service Referrals • Par[...]

98 | Index Index A Alarm Indicator 9 Alphabet Keys 1 2 alternate number 1 2 Answering Mode Changing 31 Setting 30 Auto Receive Mode 30 Automatic Document F eeder 1 B Bulletin Polling 62 C Call F orwarding 64 Canceling Messages Stored in Memory 50 Canceling Delayed T ransmissions 56 Caps Key 1 2 chain dial number 1 2 Chain Dialing 42 Change P asswor[...]

Index | 99 Enter Key 9 Error Messages 88 Error T one 1 3 Expanded Memory 3 F Faxing Preparing Documents 43 Forward on P aper/T oner Error 64 Forwarding Calls 64 G Group dialing 1 H Help Key 9 Hook Key 1 0 Hyphen K ey 11 I Image Drum Handling 1 5 Replacing 8 1 Internet 9 7 K Key Select T one 1 3 L L CD Panel 9 Location ID 10 M Manual Receive Mode 30[...]

100 | Handbook O Off-Hook Alarm T one 1 3 one-touch dialing 1 2 One- T ouch key 1 1 One- T ouch K eypad 11 One- T ouch Keypad Latch 1 1 One- T ouch Labels 1 1 Operation F unctions 66 Options 7 1 Other Basic Parameters 3 4 P Paper Loading 23 Paper Indicator 5 Paper Jam 85 Paper-Size Setting 3 5 Pause K ey 13 pauses 1 3 Plus Key 1 2 Polling 2, 6 1 Po[...]

Index | 101 Second Paper T ray 3 Sender ID 10 Service Dealers 96 Service Function Settings 7 0 Shift Down Key 9 Shift Left Key 9 Shift Right Key 9 Shift Up Key 9 Shipping 95 Signal T ones 1 3 Space Key 1 2 Special character keys 1 3 Speed Dial 1 0 Speed Dial/Search Key 1 1 Speed dialing 1 Start/Copy Key 1 1 Stop Key 1 1 Supplies 84 T TEL Jack 1 6 T[...]