Oki 410dn manual

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First and foremost, an user manual of Oki 410dn should contain:
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- name of the manufacturer and a year of construction of the Oki 410dn item
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- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Oki 410dn alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Oki 410dn, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Oki service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Oki 410dn.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Oki 410dn item, and its use of respective accessory, as well as information concerning all the functions and facilities.

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Table of contents for the manual

  • Page 1

    [...]

  • Page 2

    > 2 Copyright Information Copyright © 2008 by Oki Data. All Rights Reserved Document Infor mation _________ _____________ __________ ____________ _______ B410d/B410 dn/B420dn/ B430dn User’s Guide P/N 59309301, Revisi on 1.0 July, 2008 Disclaimer ____ ____________ __________ ___________ ____ ________ __________ ______ Every effort has been mad[...]

  • Page 3

    Contents > 3 C ONTENTS Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Notes, Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Printer[...]

  • Page 4

    Contents > 4 2-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Auto duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Manual duplex printing using the paper tr ay (Windows onl y) . . . . . . . . . . .51 Manual duplex printing using the Manual Fe[...]

  • Page 5

    Notes, Cautions an d Warnings > 5 N OTES , C AUTIONS AND W ARNINGS For the protection of your product, and in or der to ensure that you be nefit from its full functionality, this model has b een designed to operate only with genuine original toner cartridges. Any other toner cartridge may not op erate at all, even if i t is described as “compa[...]

  • Page 6

    Introduction > 6 I NTRODUCTION Congratulations on purchasi ng this monochrome page printer. Your new printer is designed with a range of advanced features to give you cri sp black and white pages at high speed on a wide range of print media. For your information, a summary of the main features of your printer i s given below. P RINTER FEATURES &[...]

  • Page 7

    About this manual > 7 A BOUT THIS MANUAL This manual is the user’s guide (check the Oki Printing Solutions website, www.okiprintingsolutions. com, for the most up-t o-date version) for your printer and forms part of the overall user support listed bel ow: > Quick Setup Poster: easy to follow graphical i nstructions for quick printer setup. [...]

  • Page 8

    About this manual > 8 (c) Pages from and to for the range of pages you specify by entering thei r page numbers. 3. Click OK . A BBREVIATIONS USED The following abbreviations are used in this manual: ABBREVIATION MEANING Ctrl Control dpi dots per inch DIMM Dual In-line Memory Module dd u p l e x n network card installed LED Light Emitti ng Diode [...]

  • Page 9

    Printer componen ts > 9 P RINTER COMPONENTS Apart from the Operator panels, which are described in the next c hapter, the B410d/ B410dn/B420dn/B430dn printers look similar fr om the outside. The important components are identified in the representations below. 1. Operator panel (B430dn shown) 2. Output Stack er (150 sheets, face down) 3. Output [...]

  • Page 10

    Printer componen ts > 10 17. Power cable connection 18. Duplex unit 19. Par allel interface connection 20. USB interface connection 21. LAN interface connection (only for B410dn, B420dn and B430dn) 22. T est button (only for B 410dn, B420dn and B430dn) 23. Memory panel (to upgrade yo ur printer’s memory RAM DIMM) 24. Cooling fan 17 18 23 24 19[...]

  • Page 11

    Operator panels > 11 O PERATOR PANELS This chapter describes the functi on of the operat or panel on your printer. It is useful to describe the Printer Menu Setup Tool at this point as it provides the B410d and B410dn, the equivalent of the menu control panel on the B420dn, B430dn (See “Printer drivers” on page 37 for installation of the Pri[...]

  • Page 12

    Operator panels > 12 LCD The LCD (3) has two rows of up to 16 alphanumer ic digits, dis playing print status and error messages. O NLINE BUTTON The primary functions of the Online button (4) are activated by pressing the switc h momentarily and releasing. The pr imary functions are as follows: > T urning the printer off-line. > T urning th[...]

  • Page 13

    Operator panels > 13 > Re setting the printer and clearing the bu ffer after printing has been cancelled. C HANGING LANGUAGE The default language u sed by your printer for display messages and for report printing is English. If required, th is can be changed to: P RINTER MENU SETUP TOOL After installing the printe r driver software onto your [...]

  • Page 14

    Operator panels > 14 M ENU FUNCTIONS The Printer Menu allows you to view and chan ge the printer’s internal settings. You can think of this as the software equi valent of the LCD operator panel. The settings are grouped into categories or “menus” such as Information Menu or Print Menu. Some of these settings are similar to those fo und in [...]

  • Page 15

    Operator panels > 15 Print menu This menu provides adjustment of various print job related funct ions. Media menu This menu provides adjustment to suit a wide range of print media. ITEM DEFAULT REMARKS COPIES 1 DUPLEX OFF MANUAL OFF PAP E R F E E D TR AY1 AUTO TRAY SWITCH ON TRA Y SEQUENCE DOWN MEDIA CHECK ENABLE RESOLUTION 600DPI TONER SA VE MO[...]

  • Page 16

    Operator panels > 16 System configurati on menu This menu adjusts general printer setting s to suit the way you prefer to work. PCL Emulation This menu controls the printer’s PCL emulation. ITEM DEFAULT REMARKS POW SAVE TIME 10 MIN PERSONALITY AUT O EMULA TION CLRABLE WARNING ONLINE AUTO CONTINUE ON MANUAL T IMEOUT 60 SEC TIMEOUT INJOB 40 SEC [...]

  • Page 17

    Operator panels > 17 PPR Emulation This menu controls the printer’s PPR emulation. FX Emulation This menu controls the printer’s FX emul ation. ITEM DEFAULT REMARKS CHARACTER PITCH 10 CPI FONT CONDENSE 12CPI TO 20CPI CHARACTER SET SET -2 SYMBOL SET IBM-437 LET TER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP OFF CR [...]

  • Page 18

    Operator panels > 18 Parallel me nu This menu controls the operation of the printer’s pa rallel data interface. USB menu This menu controls the operation of t he printer’s USB data interface. Network menu This menu controls the operat ion of the pr inter’s 10Base-T/100Base- TX network int erface. ITEM DEFAULT REMARKS PARALLEL ENABLE BI-DIR[...]

  • Page 19

    Operator panels > 19 Print Stat istics menu This menu provides information on the number of A4/Letter pages printed and al lows you to reset the counter. Maintenance menu This menu p rovides access to va rious prin ter main tenance fu nctions. Usage menu This menu is for information onl y, and provides an indication of tota l usage of th e print[...]

  • Page 20

    Operator panels > 20 P RINTING MENU SETTINGS The menu settings can be prin ted as a menu map as follows. Using the On line button 1. Press the Online button to tak e the printer off -line. 2. Press and hold down the Online button for at least four seconds, but less than seven seconds. 3. The printer prints a list of t he me nu settings and a dem[...]

  • Page 21

    Operator panels > 21 B420 DN , B430 DN , O PERATOR PANEL The B420dn, B430dn operator panel consists of a menu driven c ontrol panel, an LCD display and two LED indicators. P ANEL ELEMENTS 1. Liquid crystal display. (LCD) panel. T wo rows of up to 16 alphanumeric digit s displaying print stat us, menu items in menu mode and error messages. 2. Men[...]

  • Page 22

    Operator panels > 22 M ENU FUNCTIONS The Printer Menu allows you to view and change the printer’s internal settings. The settings are grouped into categories or “menus” such as Information Menu or Print Menu. Some of these settings are similar to those fo und in your pri nter driver or application software. The settings that you can change[...]

  • Page 23

    Operator panels > 23 Media Menu This menu provides adjustment to suit a wide range of print media. System configurati on menu This menu adjusts general printer setting s to suit the way you prefer to work. MP TRA Y USAGE DO NOT USE MEDIA CHECK ENABLE RESOLUTION 1 200DPI T ONER SA VE MODE DISABLE ORIENT A TION PORTRAIT LINES PER PAGE 64 LINES EDI[...]

  • Page 24

    Operator panels > 24 PCL emulation This menu controls the printer’s PCL emulation. PPR Emulation This menu controls the printer’s PPR emulation. TIMEOUT NET 90 SEC B430dn only LOW T ONER CONTINU E JAM RECOVERY ON ERROR REPOR T OFF ST ART UP OFF ITEM DEFAULT REMARKS FONT SOURCE RESIDENT FONT NO. I0 FONT PITCH 10.00 CPI SYMBOL SET PC-8 A4 PRIN[...]

  • Page 25

    Operator panels > 25 FX Emulation This menu controls the printer’s FX emul ation. Parallel me nu This menu controls the operation of t h e printer’s parall el data interface. LINE LENGTH 80 COLUMN FORM LENGT H 11.7 INCH TOF PO S IT I ON 0. 0 I NC H LEFT MARGIN 0.0 INCH FIT TO LET TER DISABLE TEXT HEIGHT SAME ITEM DEFAULT REMARKS CHARACTER PI[...]

  • Page 26

    Operator panels > 26 USB menu This menu controls the operation of t he printer’s USB data interface. Network menu This menu controls the operat ion of the pr inter’s 10Base-T/100Base- TX network int erface. ITEM DEFAULT REMARKS USB ENABLE SOFT RESET DISABLE SPEED 480Mbps OFFLINE RECEIVE DISABLE SERIAL NUMBER ENABLE ITEM DEFAULT REMARKS TCP/ [...]

  • Page 27

    Operator panels > 27 Print Stat istics menu This menu provides information on the number of A4/Letter pages printed and al lows you to reset the counter. Maintenance menu This menu p rovides access to va rious prin ter main tenance fu nctions. Usage menu This menu is for information onl y, and provides an indication of tota l usage of th e print[...]

  • Page 28

    Operator panels > 28 P RINTING MENU SETTINGS Current menu settings can be confirmed by pr i nting a Menu Map, using the cont rol panel. 1. Press the Menu or button until the I NFORMATION MENU is available, then press button. 2. Press the or button until the displa y prompts you to print the menu map. 3. Press the button to print the menu map . 4[...]

  • Page 29

    Paper recommendations > 29 P APER RECOMMENDATIONS For guidance on the media you can use with your printer, which input tray and which ejection method to use, see the section entitled “Paper an d tray information” in the “Specifications” chapter. P APER AND ENVELOPE TYPES The manufacturer of this p rinter recommends t h e following guidel[...]

  • Page 30

    Paper recommendations > 30 P OSTCARDS The manufacturer of this printer recommend s the foll owing guide lines when selecting postcards for use in your printer: > Always manually feed single postcards usi n g the Manual Feed T r ay or Multi Purpose T ray , depending on your printer model. > Use unfolded double postcards. > Use postcards [...]

  • Page 31

    Paper recommendations > 31 2. Adjust the rear paper support (5) to the size of paper y o u are using by gripping the lugs, tilting and sliding the support forw ards or backwards as necessary . 3. Adjust the paper guides (5) . It is importan t to adjust the paper guides correctly to ensure that the paper is not sk ewed in th e print process. Pape[...]

  • Page 32

    Paper recommendations > 32 M ULTI PURPOSE TRAY AND MANUAL FEED TRAY 1. B420, B320: Pull down the Multi Purpose T ray (1 ), fold out the paper supports (2), and adjust the paper guides to the width of the paper (4). B410: Pull down the Manual Feed Tray (1), an d adjust the paper guides (2) to the width of the paper. 2. B420, B430: Load the paper [...]

  • Page 33

    Paper recommendations > 33 > Envelopes should be loaded flap down, face up with the top ed ge to the lef t and short edge into the print er . > Load T r ansparencies fa ce up and top edge into the printer . > F or heavyweight paper or cardstock open the rear output cover to collect the printe d output. This wil l give th e pape r a near[...]

  • Page 34

    Paper recommendations > 34 B420 DN , B430 DN Using the control panel on your prin ter, you can choose: > which paper to use > the size of the paper you wish to use > the weight of the paper (thickness ) > the type of paper Paper feed selection The paper fee d, paper size, paper weigh t and media type can be set ma nually on the pr in[...]

  • Page 35

    Paper recommendations > 35 3. Press either or button until the required paper size is displaye d, then press the button. An as terisk (*) appears next to the selected paper size. 4. Press the Cancel or Online or the button repe ated ly to exit the MENU mode. 5. Select the correct paper sett ings in the printer dri ver before printing the file. M[...]

  • Page 36

    Interfaces > 36 I NTERFACES Your printer is equipped with a selecti on of data interfaces: 1. Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE 1284 compliant) parallel cable. 2. USB – F or connection to a PC running Window s 2000 or later or Mac OS X or later . This port requires a cable conforming to USB v[...]

  • Page 37

    Printer drivers > 37 P RINTER DRIVERS This chapter describes how to i nstall a printe r driver on two types of operating system – Windows and Macintosh. The printer drivers are all contained on the pr inter driv e r CD-ROM (CD1). Please refer to the readme file on this CD for the latest information on printer driver installation. W INDOWS OPER[...]

  • Page 38

    Operation > 38 O PERATION This chapter provides a broad outline of how to operate your printer from either a Windows or a Macintosh environment. In the former, wh ile PCL emulation is available on al l printer models, PS emulation is available on t he B430dn models. P RINTER SETTINGS IN W INDOWS The operator panel controlled menus and Printer Me[...]

  • Page 39

    Operation > 39 Setup tab 1. Paper si ze should be the same as the page size of your document (unless you wish to scale the printout to fit another size), an d should also be the same as the siz e of paper you will feed into the printer . 2. Y ou can choose the source of the paper to feed, which may be T r ay 1 (the standard paper tra y), Manual [...]

  • Page 40

    Operation > 40 Job option s tab 1. The output resolution of the printed page can be set as follows. > The ProQ1200 setting for B410d and B410dn prints at 2400 x 600dpi. This setting requires the most printer me mory and takes t he longest to print. Y our printed pages can be scaled to fit larger or s maller stationery . It is the best option [...]

  • Page 41

    Operation > 41 Image tab 1. Dithering produces an intermediate greysc ale by adjusting the combination of dots used in printing. Selecting a setting determ ines the degr ee of detail with which a graphi cs image will be printed. Mesh determ ines that a screen of dots is used for dithering while Line Art determines that an array of lines i s used[...]

  • Page 42

    Operation > 42 PS EMULATION (B430 DN ) The tabs available are the Layout Tab , the Paper/Quality Tab and the Job Option s Tab . Layout tab 1. Page orientation can be set to portr ait (t all), landscape (wide) or land scape rotated by 180 degrees. 2. Print on both sides (dupl ex printing) can be set t o long edge or short edge of the document. 3.[...]

  • Page 43

    Operation > 43 Paper/Q uality tab You can set the paper source or leave it as automatic sel ection and by using the Advanced button you have access to the same set of options as desc ribed above for the Layout Tab. Job option s tab 1. The output resolution of the printed page can be set as follows. > The ProQ1200 for B410d and B410dn setting [...]

  • Page 44

    Operation > 44 2. Y ou can print watermark text behind the main page image. This is u seful for m arking documents as draft, confidential, etc. If you would like to print on special stationery, such as f orms and letterhead, but do not want to use pre- printed stationery, you can create your own using Overlays (for B430dn). For more information [...]

  • Page 45

    Operation > 45 Advanced ta b 1. Y ou can specify which times of da y your printer wi ll be av ailable. 2. Indicates current priority , from 1 (lowest ) to 99 (highest). Highest priority documents will print first. 3. Specifies that documents should be sp oole d (stored in a special print file) before being printed. The document is then printed i[...]

  • Page 46

    Operation > 46 compatibility problems occur you can disable the feature. However , these advanced options may then not be av ailable, even though the hardware might support them. 9. This button provides access to the same setup windows as when printing from applications. Changes made via the Wind ows Control Panel become the Wi ndows default set[...]

  • Page 47

    Operation > 47 Device s ettings tab 1. Y ou can set the desired paper sizes in each of the a vail able paper feed tr ays. 2. Y ou can make a variety of font settings depending on your application. 3. Y ou can set which optional upgr ades are in stal led on your prin ter . See the chapter entitled “Installing options” . P RINTER SETTINGS IN M[...]

  • Page 48

    Operation > 48 P OWER S AVING M ODE Power Savi ng sets how long th e printer waits before going in to standby mode. In standby mode your printer’s energy consumption is re duced. You can specify the length of time before a printer enters power saving mode by setting a larger val ue. CHANGING THE LENGTH OF TIME BEFORE ENTER ING POWER SAVING MOD[...]

  • Page 49

    Operation > 49 B420dn and B430dn Use the Printer Menu via the Operator Panel 1. Press the Menu or button until Maintenance Menu appears. Pr ess . 2. Press or until Power Save appears. Press . 3. Press or until Disable appears. Press . An asterisk (*) will appear to confirm the selection. 4. Press Online .[...]

  • Page 50

    2-sided printing > 50 2- SIDED PRINTING The duplex unit adds the function of two-si ded printing, using less paper and making large documents easier to handle. It also enab les booklet printing, which uses even less paper. This printer has the option of Auto Duplex and Manual Duplex pri nting. A UTO DUPLEX PRINTING This option provides automatic[...]

  • Page 51

    2-sided printing > 51 M ANUAL DUPLEX PRINTING USING THE PAPER TRAY (W INDOWS ONLY ) To carry out 2-sided, or Manual Duplex Pr inting you must pass pa per through the printer twice. 1. Ensure that there is enoug h paper in the Paper T ra y to carry out the print job. 2. Select File -> Print and click the Properties button. 3. Select the Tray1 [...]

  • Page 52

    2-sided printing > 52 8. T ake the printed paper from the Output Stack e r (3) and plac e it in the P a per T ray , ensuring t hat the printe d side is faci ng up and the bottom of the page facing into the printer (4). 9. Close the P aper T ray and press the Online button. The message window should disappear from your screen and the docume nt fi[...]

  • Page 53

    2-sided printing > 53 M ANUAL DUPLEX PRINTING USING THE M ANUAL F EED T RAY (B410 D AND B410 DN ) OR THE M ULTI -P URPOSE T RAY (B420 DN AND B430 DN ) 1. Posi tion the paper guides on the Manual F eed T ray or Multi-Purpose Tray according to the paper size. 2. Place paper (one sheet at a time for B410 mo dels) in the Manual F eed T ray or up to [...]

  • Page 54

    2-sided printing > 54 S HORT E DGE . 8. Press the Online button. The remaining page(s) of your document print on the blank side of the paper , one sheet at a time as you feed it into the B410 Manual Feed T ray or the stack of pages from the Multi-Purpose F eeder (B420 and B430).[...]

  • Page 55

    Overlays and Macros (Windows only) > 55 O VERLAYS AND M ACROS (W INDOWS ONLY ) W HAT ARE OVERL AYS AND MACROS ? If you would like to print on special statione ry, such as forms and letterhead, but do not want to use pre-printed s tationery, you ca n create your own using these advanced features. You can use PostScript overlays to generate all yo[...]

  • Page 56

    Overlays and Macros (Windows only) > 56 C REATE AND DOWNLOAD THE PROJECT 1. From the Windows Start men u, star t Storage Device Manager (SDM) and allow SDM to discover the printer . 2. Choose Projects → New Project . 3. Choose Projects → Add File to Project . 4. Set the Files of Type drop-down list to PRN Files(*.prn) . 5. Navigate to the fo[...]

  • Page 57

    Overlays and Macros (Windows only) > 57 4. In the Define Overlays window, enter a suitable name (2) for this overl ay and choos e which page(s) (3) of your documents will use this overla y . 5. Enter the name of the overl ay file (4) exactly as i t appear ed in the Storage Device Manager project window . Remember that th is name is ca se sens it[...]

  • Page 58

    Overlays and Macros (Windows only) > 58 C REATING PCL O VERLAYS Three steps are required to create an overlay: 1. Create the form data using y o ur own application softw are and print it to a printer (.PRN) file. 2. Use the Storage Device Manager ut ility software supplied on CD with your printer to create a “project file, ” import the .PRN [...]

  • Page 59

    Overlays and Macros (Windows only) > 59 If yo u wi sh to e dit th e na me s o r ID nu m be r s, double-click the f ile entry and edit the details. Note that the names are case sensitive. 8. Choose Projects → Save Project and enter a meaningful name (e.g. “Letter Stationery”) so that you can recognise it. 9. Choose Projects → Send Project[...]

  • Page 60

    Overlays and Macros (Windows only) > 60 The new over lays will now appear in the Defi ned Overlays list in the printer properti es window. 6. When done, click OK to close the printing preferences window. Your new overlays are now ready and a vailabl e to be us ed for any future documents y ou wish. P RINTING WITH PCL OVERL AYS Once you have defi[...]

  • Page 61

    Consuma bles and mai ntenance > 61 C ONSUMABLES AND MAINTENANCE This section deals with the replacement of th e toner cartridge and image drum and general maintenance. C ONSUMABLE ORDER DETAILS Please always use genuine consumables. T ONER CARTRIDGE LIFE How long your toner cartridge lasts depends on the print density; the percentage of the page[...]

  • Page 62

    Consuma bles and mai ntenance > 62 If you do spill any toner powder, lightly brush it off. If this is not enough, use a cool, damp cloth to remove any residue. Do not use hot water, and never use solven ts of any kind. They will make stains permanent . 1. Switch off the printer and allow the fuser to cool for about 10 minutes before opening the [...]

  • Page 63

    Consuma bles and mai ntenance > 63 7. Gently shake the cartri dge (3) from end to end sever al times to loosen and distribute the toner evenly i nside the cartridge. 8. Remo ve the wrappi ng material and peel off the adhesiv e tape from the underside of the cartridge (4). 9. Holding the cartridge by its top center with the colored lever to the r[...]

  • Page 64

    Consuma bles and mai ntenance > 64 11. Pressing gently down on the cartri dge to en sure that it is firmly seated, push the colored lever tow ards the rear of the printe r (8). Push the lever all the way forward until the pointers on the drum and the toner are aligned (8a). T his will lock the cartridge into place and release toner into the imag[...]

  • Page 65

    Consuma bles and mai ntenance > 65 I MAGE DRUM LIFE The life of an image drum depends on a nu mber of factors, including temperature an d humidity, the type of paper used, and the number of pages per job. The image drum should last approx imately 25, 000 pages continuous printing. This number is approximate because different numbers of pages are[...]

  • Page 66

    Consuma bles and mai ntenance > 66 3. Put the assembly down g ently onto a piec e of paper t o prevent toner from marking your furniture and to a void damaging the green drum surface. 4. With the colored toner release lever to the ri ght, pul l the lever towards you. Thi s will release the bond between the toner cartridge and the image drum unit[...]

  • Page 67

    Consuma bles and mai ntenance > 67 G ENERAT ING A CLEANING PAGE If the printed page shows signs of fading, streaking or erratic marks, the problem may be cleared by ge nerating a drum clean ing page as follows . B410 D AND B410 DN Using the Printe r Menu Setup Tool 1. Start the Printer Menu Setup T ool for the print er . 2. Click Maintenance Men[...]

  • Page 68

    Consuma bles and mai ntenance > 68 5. Press the button. 6. The printer grips the paper and prints a cl e aning page. The printer should now be ON LINE . 7. If subsequent printing appears faded or uneven, try replacing the toner cartri dge.[...]

  • Page 69

    Consuma bles and mai ntenance > 69 C LEANING THE LED ARRAY Clean the LED array whenever a ne w toner cartridge is installed or i f there are faded vertical areas or light printing down a page. Wipe the LED array gently with a soft tissue.[...]

  • Page 70

    Troubleshooting > 70 T ROUBLESHOOTING S TATUS AND ERROR MESSAGES Your printer has been designed to give you he lpful status feedback not only during normal operation but also if a printing prob lem occurs so that you can take appropri ate corrective action. The LCD on the printer operator panel provid es the self-explanato ry status and error me[...]

  • Page 71

    Troubleshooting > 71 I NPUT JAM 1. Remo ve the paper tra y from the printer (1). 2. Re move an y crumpled or folded paper . 3. Remove an y paper from the underside of the printer (2). 4. Replace the paper tr ay . After successful removal of any damaged or mi sfed paper, the printer should continue printing. F EED JAM OR EXIT JAM 1. Remo ve the t[...]

  • Page 72

    Troubleshooting > 72 3. Carefully lift out t he image drum, complete with the toner cartridge. Be careful not to touch or scr atch the green drum surface. 4. Re move any jammed sheets from the paper path. 5. Re-instal l the image drum complete with toner cartridge, ensuring that the pegs (1 & 2) correctly locate int o the slots on each side [...]

  • Page 73

    Troubleshooting > 73 > Pull out any paper found in this area. > If the paper is low down in this area and d ifficult to remove, it is probably still gripped by the fuser . In this case, r ais e the top cov e r , reach around and press down on the fuser pressure release lever . > If you are not using the rear cover , close it once the pa[...]

  • Page 74

    Troubleshooting > 74 > R emove any paper that you find ( 2), and then close the tr ay . 10. Close the top cover and press down to latch it closed. 11. The printer will warm up and commence prin ti ng w h en r e ad y . Th e pa g e lo s t t hr o u gh the jam will norma lly be repri nted. P RINT QUALITY PROBLEMS Before consulting a service repre[...]

  • Page 75

    Troubleshooting > 75 V er tical white streaking or faint areas on page. T oner is low and does not distribute properly , or the drum is worn out. Replace toner cartri dge. Check drum and replace the drum, if necessary . Contac t service. LED array is dirt y . Clean LED arra y . V ertical black lines. Hardwa re problem. Contact service. Fuzzy pri[...]

  • Page 76

    Troubleshooting > 76 P APER FEED PROBLEMS SYMPTOM PROBLEM SOLUTION Paper Jams occur frequently . Multiple sheets of paper are fed at the same time. The printer is tilted. Place the paper on a stable and flat surface. Paper i s too thick or too thin. Paper is moist, folded, creased or warped. Use paper suitable for the printer . Avoid storing pap[...]

  • Page 77

    Troubleshooting > 77 S OFTWA RE PROBLEMS Your software (operating environment, appl icat ions and printer drivers) control s the printing process. Make sure you have selected the ri ght driver for use with your printer. See your software documentation for more i nformation. H ARDWARE PROBLEMS SYMPTOM PROBLEM SOLUTION Printing is garbled. Incorre[...]

  • Page 78

    Installing options > 78 I NSTALLING OPTIONS The following options are available to ex tend the performance of your print er: > 128 and 256MB RAM DIMM: to extend the main memory of your printer and speed up the processing of large files > Second paper tra y: to increase your prin ter’s paper handling capacit y by 530 sheets (75g/m²) I NS[...]

  • Page 79

    Specifications > 79 S PECIFICATIONS G ENERA L A summary of th e basic characterist ics of your printer appears in the table below: PRINTER MOD EL MODEL NUMBER B410d N22110A B410dn N22113A B420dn N22114A B430dn N22115A ITEM SPECIFICATION Dimensions B410d, B410dn and B420dn: 369 mm x 395mm x 268mm (W x D x H) B420dn, B430dn: 369mm x 3 95mm x 268mm[...]

  • Page 80

    Specifications > 80 Image drum life Sim plex printing 25,000 pages (continuous) 20,000 pages (3 pages per job) 12,000 pages (1 page per job) Duplex printing 15,000 pages (continuous) 13,000 pages (3 pages per job) 10,000 pages (1 page per job) Paper siz es A4, A5, A6, B 5, Letter , Legal 13, Legal 14, Executive, Custom, C5, C6, Com-9,Com-10, DL,[...]

  • Page 81

    Specifications > 81 P APER AND TRAY INFORMATION Feed and ejection methods vary depending on the type, size and thickness of medium used. Use the chart below and the notes/symbols/terms on the following page for initial guidance. (Minor variations to settings may be necessa ry depending on user setup and environment al conditions). Feed Tray Ejec[...]

  • Page 82

    Specifications > 82 Duplex Printing Auto Manual Paper type Size Wei- ght T 1 T 2 MPT M F T1 T2 MPT MF Plain paper A4 Letter L, ML, M, MH 00 0 X 0 0 0 0 Legal (13) Legal (14) HX X X X 0 0 0 0 A5 B5 Executive L, ML, M, MH, H XX X X 0 0 0 0 Statement L, ML, M, MH, H XX X X 0 X 0 0 A6 L, ML, M, MH, H XX X X X X 0 0 Custom L, ML, M, MH UU U X UU 00 W[...]

  • Page 83

    Specifications > 83 N OTES / SYMBOLS / TERMS Notes: 1. W h e n an op t i o n a l se c o n d p a p e r t ra y i s u se d , t h e o r i g i n a l t ray i s r e f e r r e d t o a s T ra y 1 and the optional tra y as T ray 2. 2. It is possible to use custom paper sizes with the PS emulation driver . 3. T ray 1 can accommodate paper with width of 100[...]

  • Page 84

    Service and Support > 84 S ERVICE AND S UPPORT Availabl e 24 hours a day, 7 days a week > Visit our multilingual web si te: www .okiprintingsolutions.com > Call 1-800-654-3282[...]