Oki 10ex manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Oki 10ex, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of Oki 10ex should contain:
- informations concerning technical data of Oki 10ex
- name of the manufacturer and a year of construction of the Oki 10ex item
- rules of operation, control and maintenance of the Oki 10ex item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Oki 10ex alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Oki 10ex, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Oki service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Oki 10ex.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Oki 10ex item, and its use of respective accessory, as well as information concerning all the functions and facilities.

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Table of contents for the manual

  • Page 1

    User’ s Guide 10exuGB.p65 28/09/98, 11:49 1[...]

  • Page 2

    OKIP A GE 10e x, 12i/n 2 Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki assumes no responsibility for the results of errors beyond its control. Oki also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not aff[...]

  • Page 3

    User’s Guide 3 English Contents Safety Instructions ............................................................ 4 Important W iring Instructions .......................................... 6 Printer Control Panel ........................................................ 7 OKIP A GE 12i/n ............................................................[...]

  • Page 4

    OKIP A GE 10e x, 12i/n 4 Safety Instructions Y our Oki pr inter has been car efully designed to g iv e you year s of safe , reliable performance. As with all electrical equipment, ho we ver , there are a fe w basic precautions you should take to avoid hurting yourself or damaging the printer: • Read the setup instructions in this handbook careful[...]

  • Page 5

    User’s Guide 5 English • Aside from the routine maintenance described in this handbook, do not try to service the printer yourself; opening the cover may expose you to shocks or other hazards. • Do not make any adjustments other than those outlined in the handbook you may cause damage requiring extensive repair work. • It is recommended tha[...]

  • Page 6

    OKIP A GE 10e x, 12i/n 6 Important Wiring Instructions The wires in the power cable are coloured in accordance with the following code: Green and Y ellow — Earth Blue — Neutral Brown — Liv e If the colours of the wires in the power cable of this printer do not correspond with the markings of the terminals of your plug, proceed as follows: •[...]

  • Page 7

    User’s Guide 7 English Printer Control Panel OKIP AGE 12i/n The Ready Light ON Printer is on-line ready to receive data. OFF Printer is off-line, cannot recei ve data. All button functions are now active. BLINKING Printer is receiving data. The Display Window Indicates the following: • What the printer is doing during normal operation. • When[...]

  • Page 8

    OKIP A GE 10e x, 12i/n 8 ON LINE When printer is off-line: switches printer to on-line. When printer is on-line: switches printer to off-line. When in menu mode: press to end Menu session. P APER SIZE/Print Menu When the printer is off-line: press to enter the Paper Size Quick Menu. press and hold to print the current Menu Settings. When the displa[...]

  • Page 9

    User’s Guide 9 English Viewing and Modifying Menu Settings T wo menus are av aila ble: 1. Press ON LINE to place the printer off-line. 2. Enter Menu 1 or Menu 2 as required. Menu 1 is selected by momentarily pressing and releasing the MENU 1/Menu 2 button. Menu 2 is selected by holding down the MENU 1/Menu 2 button for at least two seconds. 3. On[...]

  • Page 10

    OKIP A GE 10e x, 12i/n 10 Category PERSONALITY TRA Y SELECT EDIT SIZE P APER SIZE MEDIA TYPE Items EMULA TE MANUAL P APER IN AUTO TRA Y (if T ray 2 is installed) EDT SIZE TRA Y 1 MANUAL TRA Y 2 (appears if installed) FEEDER (appears if installed) TRA Y1/TRA Y 2 (if installed) FEEDER (if installed) MANUAL P arameter s AUTO , HP PCL 6, EPSONFX, IBM P[...]

  • Page 11

    User’s Guide 11 English Category P APER SIZE CHK COPIES FONTS & SYMBOLS P AGE LA YOUT 1 P AGE LA YOUT 2 HOST I/F (OKIP AGE 12i/n) Items SIZE CHK COPIES FONT SRC DLLSOFT (appears if loaded) FONT NO. FONT CPI (appears if selected font is scalable/fixed spaced) FONT HGT (appears if selected font is scalable proportional spaced) SYMBOL A4 WIDTH B[...]

  • Page 12

    OKIP A GE 10e x, 12i/n 12 Level 2 Menu Category PRINT MODE AUTO OPERA TION DARKNESS CONTROL POWER SA VING LOW TONER TONER SA VING CLEARABLE WARNINGS ERROR REPORT P ARALLEL I/F Items MODE (resolution) AUTOCONT WAIT TIME MAN TIME PR PROTEK DARKNESS POWER SA VING LOW TNR TONER CLR WRNG ERREPORT SPEED BI-DIRCT I-PRIME P arameters 600 , V1200 (600 × 12[...]

  • Page 13

    User’s Guide 13 English Category NETWORK (OKIP AGE 12i/n) LANGUAGE Items FRAME TCP/IP DHCP RARP IP BYTE 1 IP BYTE 2 IP BYTE 3 IP BYTE 4 SM BYTE 1 SM BYTE 2 SM BYTE 3 SM BYTE 4 GW BYTE 1 GW BYTE 2 GW BYTE 3 GW BYTE 4 NETWARE ETHERT ALK NET MNT SELF TEST LANGUAGE P arameter s AUT O , 802.2, 802.3, SNAP , ETHER2 ENABLE , DISABLE OFF , ON OFF , ON 19[...]

  • Page 14

    OKIP A GE 10e x, 12i/n 14 Paper Choosing Paper • For best results, use paper that is smooth and of high quality , like copier type paper or paper with a Shef field rating of 100-250. • Store paper in its ream wrapper until you are ready to use it. Keep it away from moisture or other conditions that can cause it to wrinkle or curl. • Preprinte[...]

  • Page 15

    User’s Guide 15 English 1 2 1 3 Installing Paper 1. Remove the paper tray from the bottom of the printer and place plain paper in the tray , car efull y keeping the lev el of the paper in the tray below the guide marks (1). 2. Adjust the rear paper support (2) to the size of paper you are using by lifting up and sliding forwards or backwards as n[...]

  • Page 16

    OKIP A GE 10e x, 12i/n 16 Printing Envelopes 1. Pull out the rear exit extender until it locks and lift out the support bar . Pull do wn the manual feed tray and adjust the paper guides. 2. Inser t the en velope, f lap do wn and to the left, until the printer grips it. 3 . Set en velope size and landscape orientation in yo ur software, then issue t[...]

  • Page 17

    User’s Guide 17 English T oner When to Replace the T oner Cartridge Replace the toner cartridge after TONER LOW displays in the printer control panel windo w . After T ONER LOW displays, the printer will print about 100 more pages, then display TONER EMPTY and stop printing. Printing will resume after a new toner cartridge has been installed. The[...]

  • Page 18

    OKIP A GE 10e x, 12i/n 18 1 2 3. Unwrap the new cartridge. 4. Remove the tape. 6. Push the coloured tab forward to release the toner into the toner hopper . 5. Insert the cartridge into the print er , left end f irst as illustrat ed. 7. Close the printer cover . 10exuGB.p65 28/09/98, 11:49 18[...]

  • Page 19

    User’s Guide 19 English Image Drum When to Replace the Image Drum Cartridge When the drum reaches 90% of its life, the CHG DRUM message will display in the printer control panel window . Change the image drum cartridge when the print becomes faint or begins to deteriorate. Ideally you should keep a new cartridge on hand. Image Drum Cartridge Life[...]

  • Page 20

    OKIP A GE 10e x, 12i/n 20 2. Remove the new image drum from the package. 3. Remov e the protective paper . 4. Install the new image drum cartridge into the printer placing the alignment pins on each end into the slots in the printer . 5. Remove the shipping insert from the toner well and discard. Reset the drum counter (see below), and install a ne[...]

  • Page 21

    User’s Guide 21 English Fonts What Is a Font? Strictly speaking, a font refers to a set of printable characters in a particular typeface of a specific size (e.g. 12 point) and style (e.g. roman, bold or bold-italic). In computer printing, ho wev e r , this ter m has been used in a wider context to refer to all sizes and styles of a particular typ[...]

  • Page 22

    OKIP A GE 10e x, 12i/n 22 Status Messages This section contains explanations of the different messages you will see, displayed on one, or both lines in the LCD window of your printer . Ready Light Status ON OFF BLINK UNDEFINED Control Panel Messages tttttt = TRA Y1, FEEDER, TRA Y2 (option). TRA Y1 = upper tray TRA Y2 = lower tray FEEDER = multi med[...]

  • Page 23

    User’s Guide 23 English Message Statu s Message Statu s Toner sensor error. Indicates that the printer has reached the end of its life (image drum). Print quality may be affected Indicates that copy pages are being printed. nnn = current page. mmm = total pages. The printer clears the remaining data in its buffer and resets the menu to user defau[...]

  • Page 24

    OKIP A GE 10e x, 12i/n 24 Memory has overflowed for one of the following reasons. • Too much data on page. • Too much macro data. • Too much DLL data. Press RECOVER to continue. Install extra memory or reduce data on page. The receive buffer memory has overflowed. Press RECOVER to continue. The PC ignores printer busy signal in the interface,[...]

  • Page 25

    User’s Guide 25 English Cover is open. Press down firmly to close. EEPROM ID check error. Press RECOVER to reset EEPROM to factory default. Abnormality found in the printer. Switch printer off then on again to clear, if problem persists, contact service representative. Abnormality found in the controller. Switch printer off then on again to clear[...]

  • Page 26

    OKIP A GE 10e x, 12i/n 26 Printer Maintenance Maintenance Menu This menu includes printer maintenance and operating functions. T o enter the Maintenance Menu: 1. Turn of f the printer . 2. Press and hold MENU 1/Menu 2 and turn the printer on. USER MNT displays. 3. Press MENU 1/Menu 2 repeatedly to advance to the category you want. 4 . Press ENTER t[...]

  • Page 27

    User’s Guide 27 English 1 Generating a Cleaning Page If your printer shows signs of fading, streaking or erratic marks, you may be able to clear the problem by generating a drum cleaning page as follows: 1. Press the ON-LINE button to take the printer off line. 2 . Hold down the buttons together for at least two seconds. The display will show CLE[...]

  • Page 28

    OKIP A GE 10e x, 12i/n 28 1 Cleaning the LED Array Clean the LED array • whenever you install a new toner cartridge. • if you see faded vertical areas or light printing down a page. W ipe the LED array (1) gently with the cleaning pad that came with your toner cart ridge. Y ou can also use a clean, soft cloth with a small amount of rubbing alco[...]

  • Page 29

    User’s Guide 29 English 1 2 Basic T rouble Shooting Paper Jams Y our printer ma y experience a paper jam in one of three areas. The display message will indicate which area has caused the jam: INPUT JAM Paper has failed to leave the selected tray and enter the printer’ s internal pa per path. FEED JAM Paper has entered the printer but failed to[...]

  • Page 30

    OKIP A GE 10e x, 12i/n 30 Feed Jam or Exit Jam 1 . Remove the tray and clear any mis-fed sheets, as described in the previous example. 2. Open the cov er . The fuser area will be hot. This area is clearly marked. Do not touch it. 3. Carefully lift out the image drum unit, complete with the toner cartridge. Be careful not to touch or scratch the gre[...]

  • Page 31

    User’s Guide 31 English Print Quality Problems Before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or something you might have overlooked. Symptom Blank sheets printed. Entire page prints faintly . Page has grey background. Page prints all black. Page has repetitive ma[...]

  • Page 32

    OKIP A GE 10e x, 12i/n 32 Symptom Oblong area of faint print appears on each page. V ertical white streaking or faint areas on page. V ertical black lines. Fuzzy print. Distorted print. Faded print. Smeared or blotched print. Problem Dropout caused by using paper exposed to high humidity . T oner is low and does not distribute properly , or the dru[...]

  • Page 33

    User’s Guide 33 English Symptom Printed page is light/blurred. Bold characters and dark lines are smeared. Print is darker than usual. Pages curl excessively . Problem Is toner low? Is paper meant for laser printers? LED array is dirty . T oner is low . Darkness setting is too high. Printing on wrong side of paper . Moisture in paper . Improper s[...]

  • Page 34

    OKIP A GE 10e x, 12i/n 34 Software Problems Y our softw ar e (operating en vir onment, applications and printer dr i vers) controls the printing process. Make sur e you hav e selected the right dri ver f or use with your printer . See your software documentation for more information. Symptom Printing is “garbled”. Printer ’s output is below r[...]

  • Page 35

    User’s Guide 35 English Symptom Graphic image prints partly on one page, partly on the next. When you try to print nothing happens, but printer indicates it is ready to receive data. “Garbage” prints. Printer freezes or displays error message when computer is rebooted. Odours. Printer is on but must “warm up” before a job is printed. Prob[...]

  • Page 36

    OKIP A GE 10e x, 12i/n 36 Specifications Printing Process: LED array imaging to organic photoconductive drum. Power Supply: V oltag e: 230V+6%,-14% — 240V ±10% AC Frequency: 50/60Hz ±2% Power Cable: 1.8m separate cable, terminated with country specific plug. Physical: Dimensions: 200 × 330 × 377mm (H × W × D) W eight: 10 k g with legal/univ[...]

  • Page 37

    User’s Guide 37 English Index A AUTO OPERA TION ............... 12 B bitmapped fonts ...................... 2 1 black lines printed ................... 32 blank sheets printed ............... 3 1 blurred output ......................... 33 but t on s ................................. 7, 8 C cable ......................................... 5 cardst[...]

  • Page 38

    OKIP A GE 10e x, 12i/n 38 Problems ................................ 29 protective sheet ...................... 20 Q Quick Menus ............................. 8 R rated speed ............................ 34 REC BUFF ............................. 26 REC BUFOVERFLOW ........... 2 4 repetitive marks ...................... 31 RESET .....................[...]

  • Page 39

    User’s Guide 39 English 10exuGB.p65 28/09/98, 11:49 39[...]

  • Page 40

    OKIP A GE 10e x, 12i/n 40 Oki Systems (UK) Limited 550 Dundee Road Slough Trading Estate Slough Berks. SL1 4LE T el: 01753-819819 Fax: 01753-819899 http://www .oki.co.uk Oki Systems (Ireland) Limited The Square Industrial Complex Hawthorn Business Centre T alla ght Adelaide Industrial Estate Dublin 24 Falcon Road Belfast BT12 6HP T el : (01) 459866[...]