Norton Abrasives 8 manual

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Table of contents for the manual

  • Page 1

    User’s Guide Norton ™ PartitionMagic 8.0 ® Includes Sym antec™ Bo otMagic ®[...]

  • Page 2

    Norton™ PartitionM agic® 8.0 User Guide © 19 94-20 04 S ymant ec Co rpo ratio n All righ ts re served. This pr oduct an d/or i ts use ma y be cove red b y one or more of the followi ng pa tents: 5,67 5,769; 5,706, 472; 5,930, 831 ; 6,088 ,778; 6 ,108 ,697; 6,108, 759; 6,173 ,291 ; 6,178 ,487 ; 6,17 8,503; 6,18 5,575; 6,185, 666; 6,253, 300; 6,3[...]

  • Page 3

    iii SYMANTEC SOFTWARE LICENSE AGREEMENT Norton Parti tionMagi c IMPORTA NT : PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY BEFORE USING THE SOFTWAR E. SYMANTEC CORPORATION AND/OR ITS SUBS IDIARIES (“SYMANTEC”) IS WILLING TO LICENSE THE SOFTWARE TO YOU AS THE INDIVIDUAL, THE COMPANY, OR THE LEGAL ENTITY THAT WILL BE UT[...]

  • Page 4

    iv F. use, if You receiv ed the software distributed on media con taining multi ple Syma ntec products, any Symante c software on the media fo r which You h ave not r eceived a permiss ion in a License Module; G. use the Software in a ny manner not a uthorized by this licens e; nor H. use the Software in a ny manner tha t contradict s any additio n[...]

  • Page 5

    v IN NO CASE SH ALL SYMANTEC’S OR ITS LICENSORS’ LIABILITY E XCEED THE PURCHASE PRICE FOR THE SOFTWARE. The discl aimers and li mitations set for th above will appl y regar dless of whether You accept the Softwa re. 7. U.S. Governmen t Restrict ed Rights . RESTRICTED RIGHTS LEGEND. All Sym antec products and doc umentation are comm ercial in na[...]

  • Page 6

    vi[...]

  • Page 7

    N ort o n P a rt it i o n Ma g i c vii Introduction What Is PartitionMagic? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Chapter 1: Getting Starte d PartitionMagic System R[...]

  • Page 8

    T able of Contents viii Undeleting Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Changing Partition Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Formatting Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 9

    N ort o n P a rt it i o n Ma g i c ix Merge Partitions Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Copy Partition Wizar d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Chapter 7: Using P artitionMagic Utilities Changing Dr ive Letter Refer[...]

  • Page 10

    T able of Contents x Appendix C: S ervice and Support Solutions Customer serv ice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Subscription policy . . . . . . . . . [...]

  • Page 11

    Norton Par titionMagic 1 Intr oduction What Is PartitionMagic? Norton™ PartitionMagic® is a utility that lets you quickly and easily create, delete, merge, or convert file systems of partitio ns on your hard disk without d estroying existing data. PartitionMagic will mak e your hard disk more efficient and provide greater security for your data.[...]

  • Page 12

    Intr oducti on 2 • Ability to resize clusters on NTFS partitions – Reclaims los t performance that can result f rom convert ing a FAT3 2 parti tion to NT FS as par t of an operat ing syst em upgrade. Lar ger clusters can also reduce the rate of fragmentation. • Installing Another Operating Sys tem wizard – Includes built-in informat ion so [...]

  • Page 13

    3 CHAP TE R 1 Getting Star ted This chapte r in clu des th e fo llow ing i nfo rm atio n: • PartitionMagic S ystem Requiremen ts • Installing Partitio nMagic under Windows • Creating Res cue Disks • Before Running PartitionMagic • Running Partitio nMagic • Setting a Password for Part itionMagic • Uninstalling P artitionMagic[...]

  • Page 14

    Chap ter 1: Gett ing Started 4 PartitionM agic System Requirements PartitionMagic for Windows requires a minimum of 70 MB of hard disk space, a CD drive (any speed ), a 3.5-i nch floppy drive, VGA or higher resolution mo nitor with a screen area of at leas t 800 x 6 00 pixels , and process or and memo ry requirem ents as s hown b elow. * Resizing N[...]

  • Page 15

    Norton Par titionMagic 5 NOTE B efore installing Par titionMagic 8.0 under Windows 2000, ensu re you have updated the operating s ystem with the la test Microsoft Servic e Pack (SP2 or greater). As a good co mputing p ractice, r egardless of operati ng syst em, run chkdsk /f before running Partition Magic to make sure there are no file system error[...]

  • Page 16

    Chap ter 1: Gett ing Started 6 You must have two blank 1. 44 MB flopp y disks avail able before yo u begin this p rocedure (three d isks for d ouble-byte l anguages) . 1 You can create res cue disks three ways: 2 Insert a blank fo rmatted 1.44 MB disk into your 3.5-inch disk dr i ve and cli ck OK . 3 Fo llo w the prompts an d the instructions on th[...]

  • Page 17

    Norton Par titionMagic 7 The rescue di sks contain the following files: If you creat e rescue di sks for a d ouble-byte languag e, the thi rd disk includes f onts. Before Running Par titionMagic It is wise to ru n a file check (su ch as CheckDi sk or S canDisk) bef ore runni ng PartitionMagic. Doing so can help you avoid problems you could encounte[...]

  • Page 18

    Chap ter 1: Gett ing Started 8 If you would like a high-level overview of PartitionMagic, click Help ➤ Flash Tutorial to run a Flash presentation that expla ins the product. Running Par titionMagic You can run Par tition Magic from Windows 95, Windows 98, Windows Me, Windows N T 4.0 Work station, Wind ows 200 0 Profess ional, or Windows X P. Unde[...]

  • Page 19

    Norton Par titionMagic 9 If you ru n out of space on the first rescue dis k as a result of adding n etwork, SCSI, or CD-ROM drivers to your boot sequence, you can delete the following files from the disk: chkdsk.com, f d isk.exe, ptedit.exe, and partinfo.exe. We recommend that yo u delete the files in that order, f r eeing up only the space that yo[...]

  • Page 20

    Chap ter 1: Gett ing Started 10 Setting a Password for Par titionMagic You can assign a passwo rd that must be entered before P artitionMagic for Wi ndows will start. 1 Click General ➤ Se t Passw ord . The Set Passwor d dialog appea rs. 2 T ype a ne w password , then press <T ab>. 3 Conf irm the ne w password, then pr ess <T ab>. 4 (O[...]

  • Page 21

    Norton Par titionMagic 11 Entering a Password When you start PartitionMagic an d there is a password assigned, the Enter Password dialog appears. 1 Type the password assigned to Partit ionMagic. You can click Hin t to dis pl ay a r emind er . 2 Click OK . Changing a Password 1 Click General ➤ Se t Passw ord . 2 T y pe th e ol d passw ord , then p[...]

  • Page 22

    [...]

  • Page 23

    13 CHAP TER 2 Par titi onMagic Bas ics This chapte r in clu des th e fo llow ing i nfo rm atio n: • PartitionMagic Mai n Window • Rescue Disk Main Window • Process Overvi ew • Selecting a Hard Disk and Partiti on • Selecting an Operation • Undoing an Operation • Viewing Pendin g Operations • Applyi ng Changes to Your Sys tem • Sup[...]

  • Page 24

    Chapter 2: PartitionMagic Basics 14 Partition Magic Main Window The main window includes an action panel with shortcuts for comm on tasks and an overview of pending operations, a map of each disk, and a list of the partitions on the selected disk. The menu bar and a toolb ar appear at the top of t he window. The menu bar gives you access to all of [...]

  • Page 25

    Norton Par titionMagic 15 Each partition is color-cod ed to show the file syst em it uses and th e used and unused space within the partition. A legend is display ed just above the status bar located at the bottom of the PartitionMagic window. You can use the Legend to help you underst and the different colors used in the disk map and partitio n li[...]

  • Page 26

    Chapter 2: PartitionMagic Basics 16 • Menu ba r — gives you access to all of PartitionMagic’s features. Be aware that the operations available fro m the Partition menu when you run Partiti onMagic u nder Windows are available under the Operat ions menu when yo u run from the rescue disk s. • Toolbar — g ives you qu ick access to comm only[...]

  • Page 27

    Norton Par titionMagic 17 3 Apply ch anges to you r system. See “ Applying Chang es to Y our System” on page 19. You can also perform some tasks u sing the wizards. See “Using Wizards” on p age 79. Selecting a Hard Disk and Partition You can select a partition without first s electing a hard disk. To select a partitio n, click it in the dis[...]

  • Page 28

    Chapter 2: PartitionMagic Basics 18 Dynamic Dis ks Wind ows 2 000 and W indo ws XP use basi c di sks a nd dy nam ic di sks . Yo u can not p erf orm PartitionMagi c operations on dy namic disks. Selecting an Operation After you hav e selected a disk or a partition, y ou can select an operation using th e action panel, tool bar, context menu, or menu[...]

  • Page 29

    Norton Par titionMagic 19 V iewing Pendin g Operations PartitionMagic queues operations until you apply them. You can view the operatio ns that are pending at any time at the bo ttom of the action pan el, or you can d is play a more deta iled v iew . 1 Click View ➤ Operations Pending . The Operations Currently Pending dialog appears. If an asteri[...]

  • Page 30

    Chapter 2: PartitionMagic Basics 20 To apply chan ges to your system, click General ➤ App ly Changes , o r click Apply in the acti on pa nel . To discard the chan ges and start over, click General ➤ Discard All Changes . Wi th the exception of being able to undelete some partition s, you cannot discard or undo changes after yo u have appl ied t[...]

  • Page 31

    Norton Par titionMagic 21 Changing Par titionMagic Preferences 1 In the main window, click General ➤ Preferences . FAT32 FAT32 is an enhancemen t of the FAT file system. It uses 32-bit file allocation table entries, rather than the 16-bit entries used by the FAT system, so FAT32 suppor ts larger disk or par tition sizes (up to 2 terabytes). The m[...]

  • Page 32

    Chapter 2: PartitionMagic Basics 22 A check mark ne xt to a pref erence indicates it is enab led. 2 Click check bo xes to en able or disable pr eferences, then click OK . Allow 64K F A T Clusters for Windows NT/Windows 2000/XP This preference lets you create FAT partitions with 64 KB clusters, wh ich allows you to use PartitionMagic to create FAT p[...]

  • Page 33

    Norton Par titionMagic 23 Bad sector checking is on by defau lt. PartitionMagic lets you set th is preference individually for each of your hard disks . If your system has an older disk and a newer one, you could check the olde r disk and skip the ne wer one. A check mark next to a disk means to sk ip bad secto r checking for that di sk. Set as Rea[...]

  • Page 34

    Chapter 2: PartitionMagic Basics 24 DEVICE=DISPLAY.SYS CON=(EGA,yyy,) 4 Sav e the CONFIG.SYS file. 5 Reboot from the f irst rescue di sk. Defragmenting a Hard Drive Defragmen ting your hard drive w ill optimize t he storage of data by o rganizing your files in a contiguous order. You can run Windows Defragm enter within PartitionMagic fo r Windows.[...]

  • Page 35

    Norton Par titionMagic 25 Each book focuses on a different aspect of PartitionMagi c, so you can quickly locate the inform ation you need. When y ou double-click a topic, t he infor mation di splays i n the rig ht window . You can click the k ey tab to search f o r a topic using keywords. Context-Sensitive Help Click Help in the lower right corner [...]

  • Page 36

    [...]

  • Page 37

    27 CHAP TER 3 Managing Par titions This chapte r in clu des th e fo llow ing i nfo rm atio n: • Integrity Checks • Browsing Par titions • Resizing and Moving Partitions • Creating Pa rtitions • Deleting P artitions • Undeleting Partition s • Changing Partitio n Labels • Formatting Par titions • Copying Partitio ns • Checking Par[...]

  • Page 38

    Chapter 3: Managing Partitions 28 Integrity Checks PartitionMagic checks disk integrity wi th a sophisti cated system of analysi s and validatio n that operates behind the scenes every time you start the program or complete an operation. An initial integrity check scans y our disk and reports any partition problems that may prevent PartitionMagic f[...]

  • Page 39

    Norton Par titionMagic 29 2 Click Partition ➤ Brow se . 3 Right-click to cop y , mov e, rename, or d elete fi les, and create, cop y , mo ve, o r delete folders as yo u wish. 4 Click Close to exit the File Bro wser and return to PartitionMagic. The PartitionMagic main screen will be refresh ed to reflect any changes you made. This operation may t[...]

  • Page 40

    Chapter 3: Managing Partitions 30 The Resize/Move Partition d ialog appears. The current si ze of the partition is shown on a disk map at th e top of the dialog. The map also depi cts the used and un used space within the partition and the unallocated space surrounding the partition (if any exists). The minimum and maximum sizes to which you can re[...]

  • Page 41

    Norton Par titionMagic 31 If you k now your disk has n o bad sectors, Skip bad sector checks in Preferences to make resize and move operations faster. PartitionMagic ch anges the Free Space Before , New Size , and Free Space After values to show how the partition size is affected. Move (conti nued) Your Windows NT 4.0 system (SP 6 or hi gher) parti[...]

  • Page 42

    Chapter 3: Managing Partitions 32 4 (Optio nal) Click the Cluster Size drop- down list an d select a ne w size or use t he recommend cluster si ze that is already selected. This option is only available for FAT and FAT32 parti tions. For more information, see “Resiz ing Clust ers” on page 66. You can resize NTFS clusters b y clicking Partition [...]

  • Page 43

    Norton Par titionMagic 33 adjacent to it, yet are not able to enlarge you r partition, y ou may have to delete some files in the partition so that PartitionMagic has room to work. You ma y be able to slightly enlarge the partitio n (1 MB or less) and then enlarge the partition a second time to provide the necess ary buffer area for PartitionMagic. [...]

  • Page 44

    Chapter 3: Managing Partitions 34 Procedu re 1 Resize d ri ve C: smaller by the amount you want to add to dri ve D: . Resize C: so that the unallocated space is on the righ t. 2 Enlarg e driv e D: to occupy the unallocated space just created. The extended partition is automatically enlarged to accommodate drive D:. 3 Apply the changes to your s yst[...]

  • Page 45

    Norton Par titionMagic 35 The Create Partition dialog appears. 3 From the Create as drop-down list, select Logical Partition or P rimary Part ition . As a general rule, you should creat e primary partitions to instal l operating systems and logical partitions for all other purpos es (such as storing data and applications ). However, y ou can instal[...]

  • Page 46

    Chapter 3: Managing Partitions 36 If you create a second, third, or fourth primary partition on a physical disk , PartitionMagic will create the new primary part ition as unhidden. However, PartitionMagic will automatically hide the other primary partitions on that disk when performi ng a Set Active operation. 4 From the Par tit ion T ype drop-do w[...]

  • Page 47

    Norton Par titionMagic 37 7 If the size y ou specified for t he new partition is s maller than th e av ailable unallo cated space, you can position the partition at the beginning (recommended ) or end of the unallocated space. In the Posit ion box, click Be ginning o f free space or E nd of free space . 8 In the Cluster size d rop-down list, choose[...]

  • Page 48

    Chapter 3: Managing Partitions 38 Creating Bootable Partitio ns Before creating a partition wher e you plan to install an operating sy stem (a bootable parti tion), you should underst and the fo llowing inf ormation. * Windows NT/2000/XP must boot from a primary partition on the first drive. However, only a few file s must reside on that p arti tio[...]

  • Page 49

    Norton Par titionMagic 39 IMPO RTANT! When you create, move, or resize a bootable partition, the partition must begin below the bo ot code bound ary specified in th e above table for the operating system to boot. With the exception of DOS 6.22 (or earlier), partitions beyond 8 GB are visi ble to the current operating system. For more info rmation, [...]

  • Page 50

    Chapter 3: Managing Partitions 40 Most operating systems must be inst alled on primary par titions. See “Creating Bootable Partitions” on page 38 for exception s. If you are not certain that the par tition where you want to install the operating sy stem will support an operating sy stem, you should create a new operating system pa rtition using[...]

  • Page 51

    Norton Par titionMagic 41 Procedu re 1 Resize dri ve C: smaller by 1. 5 GB. For m ore information, see “Resizing and Mo ving Partitions” on page 29. The partition where you want to install Windows NT must b egin in the first 2 GB of the disk , or Wind ows NT wi ll not b e bootable. Y ou may need to move y our existin g partition to the end of t[...]

  • Page 52

    Chapter 3: Managing Partitions 42 Result When the computer restarts, BootMagic pres ents a list of the available operating sys tems, in thi s case, Wi ndows 9 8 and Windows N T. Sel ect the o perating s ystem you want t o boot. Scenario 2: Creating a L ogical Partition on a Secondary Hard D isk Samp le Syste m Configur ation Disk 1 — On e 4 GB di[...]

  • Page 53

    Norton Par titionMagic 43 Create As: Choos e Logical . T he partition will be assigned dri ve F: after rebo ot. Additionally, an extended partition will automatically be created to enclose the logical partiti on. 3 Apply the changes to your s ystem. Result After the compu ter reboots, the new logical partition is drive F: an d the CD-ROM is drive G[...]

  • Page 54

    Chapter 3: Managing Partitions 44 3 Create a second logical partition in the unallocated space using the following information: Partition Type: Select L inu x Swap . Size: Type 256 . (The swap par tition is typically twice t he amount of RA M.) 4 Apply the changes to your s ystem. 5 Reboot the computer using your Linux installa tion disk ette. 6 Co[...]

  • Page 55

    Norton Par titionMagic 45 Do not delete a partition where Boot Magic is installed unless you uninstall BootMagic firs t. 2 Click Partition ➤ Delete . The Delete Partition dialog appears . 3 Click Delete or Delete and Secure Erase . 4 Click OK . Deleting a partition can make your drive letters change, causi ng applications not to run because appli[...]

  • Page 56

    Chapter 3: Managing Partitions 46 The Undelete dialog appears , and the selected unallocated space is searched. All primary and logical partitio ns that can be undeleted are displayed in the scrollable list. If no partitions are found within the unallocated space or none can be un deleted, a message appears indi cating no partitions can be undelete[...]

  • Page 57

    Norton Par titionMagic 47 • If two deleted partitions claim some of the same disk space, Norton cannot guarantee the integrity of the data in those partitions when they are unde leted. For example, suppos e you had two pa rtitions , a 500 MB E: and a 500 MB F: and yo u deleted F: and resized E: to claim all the space (1 GB). Then you saved data t[...]

  • Page 58

    Chapter 3: Managing Partitions 48 Formatting Par titions The Format operation formats a partitio n, destroying all its data in the process . Formatting enables you to put a different file system on a partition. PartitionMagi c has several co nversion opt ions that let you convert from one fi le system to another without destroyin g existing files i[...]

  • Page 59

    Norton Par titionMagic 49 • To qu ickly move a s maller hard disk’s contents to a larger, new h ard disk. • To change the relative order of partitions. • To back up a partition. 1 Select the partition you want to copy . The Copy comman d is dimmed if there is not enough unallocated space on your disks for the partition . You cannot use Part[...]

  • Page 60

    Chapter 3: Managing Partitions 50 The copy is the same s ize (or slightly dif ferent if copied to a disk with a dif ferent geometry ) and file s ystem type and cont ains the same data as the original. You can also select a p artition on the disk map and drag it to un allocated space, then choose Copy Here or Move Here from t he drag-and-d rop menu.[...]

  • Page 61

    Norton Par titionMagic 51 If a Check for Errors operation fails, “Check F ailed” appears in the Used and Unused columns in the partition li st. Y ou should fix an y errors encountered. For more information, s ee “Resolving Check Errors” on page 113. If Check f or Errors finds an error, such as cross-linked f iles, lo st clusters , or bad di[...]

  • Page 62

    Chapter 3: Managing Partitions 52 Merging Par tition s You can merge two FAT, FAT32, or NTFS partitions that are adjacent to each other on a disk. You can merge FAT and FAT32 partitions with each other, and you can merge an NTFS partition with ano ther NTFS partition. You cann ot merge a FAT/FAT32 partitio n with an NTFS partition. It is useful to [...]

  • Page 63

    Norton Par titionMagic 53 The Merge Adjacent Partitions dialog appears. 4 In the Merge opt ions group box, cl ick the p artitions you w ould lik e to mer ge. The contents of one partition will be moved into a folder within the other partiti on. Do not merge partitions th at contain operating systems. 5 In the Merge Folder group box , t ype a name f[...]

  • Page 64

    Chapter 3: Managing Partitions 54 Splitting Par titions Use Split to divide a FAT or FAT32 partition in to two contiguous partitions. It may be useful to split a partition if you have a large set of data or a mixture of data and applications within one par tition. The new partition is created to the right of the orig inal partition; the original an[...]

  • Page 65

    Norton Par titionMagic 55 If Split is di mmed (unavailable) on the me nu, it is m ost likely because you are tr ying to split a primary partition when you have already reached the maximum four primary partitions (such as three primary partiti ons and one extended partition) allo wed on a hard disk. You can, however, split a logical partition with i[...]

  • Page 66

    Chapter 3: Managing Partitions 56 the changes or Windo ws may not allow you to sp lit the partition. I f Windows allows you t o move a stand ard folder, you wil l need to redirect files to the new partition from within the applications that used the original partition. 5 (Optio nal) T ype a name for the new partition in the La bel te xt box. 6 Sele[...]

  • Page 67

    Norton Par titionMagic 57 The Partition Properties dialog appears. Informati on is displ ayed in tab bed pages. To view a page, cl ick its asso ciat ed tab, which is always visible at the top of the pages. Based on the file system the partitio n uses, differen t pages appear. 3 Click the tab for the page y ou wish to view . Each page is described i[...]

  • Page 68

    Chapter 3: Managing Partitions 58 • Current Cluster Size in bytes or kiloby tes • Data stored on the partiti on in bytes and me gabytes • Wa s t e d space on the partitio n in bytes and megabytes • To t a l us ed space in bytes and me gabytes ( the sum of Data and W asted space) Partition Info The Partition Inf o page is available for all t[...]

  • Page 69

    Norton Par titionMagic 59 1 Select the disk you w ant to scan for errors. ScanDisk only scans p artitions with assig ned drive letters; it does no t scan hidden partitions, extended partitions, unallocated space, or partitions with file systems not supported by the active operating sys tem. 2 Click Partition ➤ MS S can Disk (or W indows C heckDis[...]

  • Page 70

    Chapter 3: Managing Partitions 60 When ScanDisk is finished, the ScanDisk Results dial og dis pl ays info rmat ion abo ut errors on the partition (if any were found) and other di sk statistics, such as to tal disk space, number o f bytes in bad sectors, and total allocation units. For mor e informati on about MS ScanDis k, consult Windows Help. Def[...]

  • Page 71

    61 CHAP TER 4 Completing Advanced Disk Operati ons This chapte r in clu des th e fo llow ing i nfo rm atio n: • Changi ng a Drive Lett er • Retesting Bad Sectors • Hiding and Unhiding Partitions • Resizing the Root Directory • Setting an Active Partition • Resizing Clusters[...]

  • Page 72

    Chapter 4: Completing Adv anced Disk Operations 62 Changing a Drive Letter The Change Drive Letter operation lets you change the drive letter assig ned to any parti tion visi ble to an d supported b y Windows N T/2000 /XP. If you are run ning Win dows 9x or Wi ndows Me, thi s operati on is not avai lable. 1 Select the partition whose driv e letter [...]

  • Page 73

    Norton Par titionMagic 63 though the p roblem may exist in a s ingle sector. Use Properties to discove r whether a partitio n contains bad cluster s. For mo re information , see “Getting In formation A bout Partitions” on page 56. As a conservative me as ure, when you mo ve or resize a partition or increase clus ter size, PartitionMagic m arks [...]

  • Page 74

    Chapter 4: Completing Adv anced Disk Operations 64 3 T o confirm that you want to hide the partition, click OK . Under Windows 9x an d Windows Me, hiding and unhiding partiti ons can cause the drive letters of other partitions to change. When this happens, your computer may not boot and applicat ions may not r un. Norton recommend s that you allow [...]

  • Page 75

    Norton Par titionMagic 65 3 In the New capacity box, type or select the n umber of ent ries you w ant the root dire ctor y to have. The number you type will be rounded to one that preserv es the current cluster alignment. 4 Click OK . Occasionally, enlarging the root directory displaces the first few files on the partition (such as IO.SYS and MSDOS[...]

  • Page 76

    Chapter 4: Completing Adv anced Disk Operations 66 2 Click Partition ➤ Advanced ➤ Set A ctive o n the conte xt menu. (W indo ws NT/200 0/XP only) In a config uration with mixed IDE and S CSI hard disks , Windows does n ot always see the boot drive as the first disk. PartitionM agic displays drives in the order that Wi ndows repor ts them. As a [...]

  • Page 77

    Norton Par titionMagic 67 The Resize Clusters dialog appears. For each cluster size, PartitionMagic displays the following: • A bar gr aph and percen tages represent h ow much space would b e used and how much space would b e wasted if you ch ose that cluster size fo r the currently selected partition • Wasted space (in m egabytes) • The rang[...]

  • Page 78

    Chapter 4: Completing Adv anced Disk Operations 68 It is not recomm ended that you use the sm allest cluster size on partitio ns containing a single, lar ge file, such as a database or sw ap file. Choosing a smaller clus ter size may resiz e the partition smaller, creating un allocated space next to the partition. You can use this unallocated space[...]

  • Page 79

    69 CHAP TER 5 Conver ting Par titions This chapte r in clu des th e fo llow ing i nfo rm atio n: • Procedure for Converting Partitio ns • Converting FAT Partitions to FAT32 • Converting FAT Partition s to NTFS • Converting FAT32 Partiti ons to FAT • Converting FAT32 Partiti ons to NTFS • Converting FAT/FAT32 Part itions to 4K Aligned ?[...]

  • Page 80

    Chapter 5: Conve rting Partitions 70 Procedur e for Conver ting Par titions You can conv ert the followi ng file system forma ts: • FAT partitions to FAT32 • F A T partitions to NTFS (W in dows NT/2000/XP only) • F A T3 2 partitions to F A T • F A T3 2 partitions to NTFS (W i ndo ws 2000/XP only) • F A T/F A T32 partitions to 4K aligned ?[...]

  • Page 81

    Norton Par titionMagic 71 Depending on the file system form at of the partition you are converting, s ome options may appear d immed. If you want to convert your partition to primary or logical , see “Convert ing Part itions to Logical o r Primary” on page 76. 4 Click OK . Conver ting F A T Partitions to F A T32 FAT32 partitions have less waste[...]

  • Page 82

    Chapter 5: Conve rting Partitions 72 apply the operat ions, a prompt appe ars asking if you want to apply the changes now befor e convertin g your FAT file. Click OK to apply the ch anges and con tinue with the conversion . If you have any open files, a message appears indicating that the convert utility cannot gain exclusive access to th e drive a[...]

  • Page 83

    Norton Par titionMagic 73 apply the operations, a prompt appears aski ng if you want to apply the changes now befor e converting your FAT partitio n. Click OK to apply the chang es and continu e with the conversion . If you have any open files, a message appears indicating that the convert utility cannot gain exclusive access to th e drive and asks[...]

  • Page 84

    Chapter 5: Conve rting Partitions 74 IMPO RTANT! You will lose file sy stem-specific informati on when converting from NTFS to FAT. Refer to “NTFS Inform ation Lost When Convertin g to FAT or F AT32 ” on p age 75 for ad diti onal inf orm atio n. If the conversion fai ls when you apply chan ges, refer to the bulleted lis t below fo r a list of p[...]

  • Page 85

    Norton Par titionMagic 75 NTFS Inform ation Lost When Converting to F A T or F A T32 If you can complete the convers ion from NTFS to FAT or FAT32, you m ay receive a warning ab out the qu ality of dat a and featur e loss, dependi ng on the featu res used on the partition, the type of dat a, and the partition size. Warning Description Error The con[...]

  • Page 86

    Chapter 5: Conve rting Partitions 76 Conver ting Part itions to Logical o r Primary You might want to convert a primary partition to a logical partition if you have reached the limit of primary partitions on your hard disk . If you create a logical partition, PartitionMagic will automatically place it in an extended partition. You can then create m[...]

  • Page 87

    Norton Par titionMagic 77 The Convert Partition dialog appear s. 7 Click either Pr im ar y or Logi cal . 8 Click OK . You cannot convert from primary to logical if another primary partition exists between the chosen partition and an existing logical partit ion. You cannot convert from logical to primary i f the conv ersion woul d resu lt in more t [...]

  • Page 88

    [...]

  • Page 89

    79 CHAP TER 6 Using Wizards This chapte r in clu des th e fo llow ing i nfo rm atio n: •O v e r v i e w • Runni ng Wizards • Create New Partition Wizard • Create Backup Part ition Wizard • Install Another Operating S ystem Wizard • Resize a Partition Wizard • Redistribute Free Space Wizard • Merge Partitions W izard • Copy Partiti[...]

  • Page 90

    Chapter 6: Usin g Wizards 80 Over view PartitionMagic includes sev e n wizards for common tasks. The wizards provide an alternativ e to performing the tasks m anually using the comman ds on the Part ition menu . You do not have access to the wizards if you run PartitionMagic from the rescue disk s. Running Wizards There are tw o ways to ru n a wiza[...]

  • Page 91

    Norton Par titionMagic 81 • The file system you choose f or the new partition will affect which operating systems can access the partition. Pay close attention to the information in the dialogs, or you may inadvertently make your data in accessible. • After you apply th e changes from t he wizard and reboot you r computer, the operating system [...]

  • Page 92

    Chapter 6: Usin g Wizards 82 Redistribute Free Space Wizard The Redistrib u te free space wizard s preads the free space on a hard disk e venly across partitions. Free space refers to unused space within partitions and sp ace that is not allocated to an y partition. Y o u can redistrib u te free space on one har d disk at a time. Y o u cannot redis[...]

  • Page 93

    83 CHAP TER 7 Using Par ti tionMa gic Utilitie s This chapte r in clu des th e fo llow ing i nfo rm atio n: • Changing Drive Letter References with DriveMap per • Switching between Boo table Partitio ns with P QBoot[...]

  • Page 94

    Chapter 7: Using Par titionMagic Utilitie s 84 Changing Drive Letter References w ith DriveMapper When you create, merge, delete, hide, and unhide partitions, your drive letters can change, causing applications not to run because application shortcuts, initiali zation files, and registry entries refer to incorrect drives. DriveMapper is a wizard th[...]

  • Page 95

    Norton Par titionMagic 85 Using Drive Mapper With Multiple Operating S ystems If you ru n multiple operating s ystems, you s hould reinstall appl ications rather th an use DriveMapper. The following issues m ake using DriveMapper in a multiple operating system envi ronment diff icult and erro r-prone: • Drive letter assi gnments are based on the [...]

  • Page 96

    Chapter 7: Using Par titionMagic Utilitie s 86 For mor e information about BootMagic, see “B ootMagic” on p age 89. PQBoot for Windows You can use PQB oot for Wi ndows in conjunction with BootMagic to s witch t o anothe r operating system without ch anging yo ur BootMagi c configur ation set tings. You can also use PQBoot for W indows wit hout [...]

  • Page 97

    Norton Par titionMagic 87 5 If you s elect Restart Now , a confirmation dialog appears. Click Yes to confirm. When you reboot, PQBoot ma kes the selected partition active and hide s the other primary partitio ns on th e hard disk. PQBoot for DOS 1 Go to a DOS prompt. Change to th e directory containing PQBOOT.EXE o r PQBOOTX.EXE. 2 Ty p e PQBOOT or[...]

  • Page 98

    Chapter 7: Using Par titionMagic Utilitie s 88 For example, to set the second availabl e bootable partition active without reb ooting, you would ty pe PQBOOTX /P:2 /A . Runni ng PQ Boot fo r DOS w ith Comm and L ine S witche s 1 Go to a DOS prompt. 2 Change t o the director y containing PQB oot (typical ly C:PR OGRAM FILESNort onP AR TITION MA G[...]

  • Page 99

    89 CHAP TER 8 BootMagic This chapte r in clu des th e fo llow ing i nfo rm atio n: • Getting Started • Conf iguring B ootMagic • Setti ng Boot Magic Passw ord s • Adding an Oper at ing System to the Bo otMagic Menu • Removing an Item from the BootMagi c Menu • Mod ify ing a Menu It em’s Prop er ties • Setting a Default Operating Sy [...]

  • Page 100

    Chapte r 8: BootMagic 90 Getting Star ted BootMagic® i s a po werful disk-man agement tool that helps you run mu ltiple oper ating systems on a single PC. Each time you s tart or restart your co mputer , BootMagic presents a list of operatin g systems (OSs) you can boot from. The co nfigurati on program l ets yo u quickly select the OSs you w ant [...]

  • Page 101

    Norton Par titionMagic 91 Supported Operating Systems BootMagic can b e config ured to boot to t he follo wing operating systems: Installing BootMagic Y ou can install BootMagic from Windo ws 95, W indo ws 98, W indows Me, W indow s NT 4.0, W indo ws 2000 Profes sional, and Windo ws XP . 1 Insert the PartitionMagic CD in your CD driv e. 2 Click Boo[...]

  • Page 102

    Chapte r 8: BootMagic 92 W indow s NT . Likewi se, a primary F A T or F A T32 data part ition may be d etected as MS-DOS or W indows 95 /98. Because d ata partitions cannot be booted, you should remov e them from the menu list. Y ou can also choose to add or remov e other OS selections, modify OS names and icons for ea si er identification, add pas[...]

  • Page 103

    Norton Par titionMagic 93 You can have only four primary partiti ons on a hard disk. If your hard disk already contains four primary partitions, you must delete o ne of your existing primary partitions or convert it to a logical partitio n before you can create the primary FAT partition for Boo tMagic. 8 From the Partitio n Type drop-do wn list, se[...]

  • Page 104

    Chapte r 8: BootMagic 94 T o launch Boot Magic’ s conf iguration pro gram from t he rescue di skette, boot from the rescue disk ette and follo w the on-screen instruction s. Once in the conf iguration program, you can mak e any n eeded modif ications or additions. When you cl ic k Save/Exit to exit the conf iguration program, BootMagic re-saves a[...]

  • Page 105

    Norton Par titionMagic 95 When you run the conf iguration prog ram, the BootMagic main windo w appears. From this windo w , you can set a passw o rd for th e conf iguration program, the B ootMagic Menu, or specif ic menu items; add or remov e an OS to the BootMagic Menu; modify an operating system’ s BootMag ic properties; set your default operat[...]

  • Page 106

    Chapte r 8: BootMagic 96 7 Click OK . 8 Click Save ➤ Exi t . 9 Reboot the co mputer to apply the changes. Y ou can now use BootMagic w ith your NTFS sys tem. Setting BootMagic Passwords BootMagic now al lo w s you to passwor d protect the BootMagic conf iguration pr ogram, the BootMagi c Me nu , o r ev en specific menu items. 1 In th e BootMagic [...]

  • Page 107

    Norton Par titionMagic 97 2 (Optio nal) T o view al l your system’ s partitions, i ncluding tho se that Bo otMagic does not recognize as containing an OS (for example, Linux on a logical partition), mark the A dvanc ed check box. 3 Select the OS you wish t o add to the B ootMagic menu. BootMagic may s ometimes detect an OS that do es n’t exist [...]

  • Page 108

    Chapte r 8: BootMagic 98 2 Click Delete . Deleting an OS from the Boo tMagic menu does not remove th e OS from your sys tem. The OS remains in its partitio n and can be added again to the menu if desired. Modifying a Menu Item’ s Properties 1 In the BootMagic main wind ow , select the item you wish to modify . 2 Click Properties . 3 Modify the pr[...]

  • Page 109

    Norton Par titionMagic 99 Setting the Star tup Delay By def ault, Boot Magic uses a ti med startu p delay se t to 30 second s. Y ou can change the startup delay . • Select None to eliminate any tim e delay. BootMagic automatically boots the default OS at startup without d isplaying the BootMagic Menu . • Select Indefinite to specif y an unlimit[...]

  • Page 110

    Chapte r 8: BootMagic 100 When you reboot your computer , Boot Magic no lon ger loads and t he defau lt OS is automatically booted. T o re-enable Boot Magic, run the conf iguration progr am from either your hard dri ve or the BootMagic rescue disk ette. Mark the B ootMagi c enabled check b ox in the BootMagic main windo w . When BootMagic is re-ena[...]

  • Page 111

    Norton Par titionMagic 101 Operating system will not boot (b ootstrapping issues ). If you ha ve two op erating systems that are based on Win d ow s NT (tha t is, W indo ws NT , W indo ws 2000, or W indo ws XP) and o ne of the oper at ing sys tems is b ootstrapp ing of f of the other one, BootMagic will not work properly for the bootstrapped OS. B [...]

  • Page 112

    [...]

  • Page 113

    103 APPENDIX A Using Par titionMagic With Other Pr ograms This appe ndix includes t he followi ng informat ion: • Norton Utilities • Disk Com pression Utilities • Operating System Boot Utilities • Vir us Prot ect ion Softw are • Driv e Overlay Programs • SoundB laster • GoBack[...]

  • Page 114

    Appendix A: Using PartitionMagic With Other Programs 104 Nor ton Utilities You can safel y use Part itionMagic an d Norton products t ogether. Th e following inform ation will help you avoid any pro blems. Nor ton Disk Doctor If an extended partition ends at the end of a drive, Norton Disk Doctor (NDD) will sometimes disp lay this message: “An ex[...]

  • Page 115

    Norton Par titionMagic 105 Nor ton AntiV irus Because Norton AntiVirus (NAV) interprets changes to p artit ion tables and boot records as potential virus attacks, Par titionMagic takes steps so that NAV automatically reinoculates. Should NAV give you the choice of repairing the changes, do no t select Repair . Instead, inoculate after using Par tit[...]

  • Page 116

    Appendix A: Using PartitionMagic With Other Programs 106 9 To increase compres sed space (enlarge t he co mpressed volume), move the slide bar to the left. To increas e uncompressed s pace (shrink the comp ressed volume), m ove the slide bar to the right. If you want to shrink the host f or a compres sed drive, move the b ar to the right to create [...]

  • Page 117

    Norton Par titionMagic 107 Some motherboar d s contain virus p rotection so ftware within the BIOS. If this causes a problem when you are running PartitionMagic, disable th e BIOS virus protection, and then restart PartitionMag ic. Drive Overlay Programs Drive overlays, such as Ontrack DDO, Microhouse EZ-Drive or Pro-Drive, Maxblast, WD DDO, and Se[...]

  • Page 118

    Appendix A: Using PartitionMagic With Other Programs 108 Defragmenting Software You shou ld disable d efragmenting soft ware, such as Diskeeper, b efore using PartitionMagic. After your changes have been applied, you can restart low-level utility progr ams .[...]

  • Page 119

    109 APPENDIX B Tr o u b l e s h o o t i n g This appe ndix includes t he followi ng informat ion: • General Troubles hooting Freeing Memory to Run PartitionM agic under DOS Assigning a CD-R OM Drive Letter Using Partitio nMagic With a SCS I Hard Disk PqRP Partitions Merging Partitio ns with Different NTFS Version Numbers Resolving Check Errors Re[...]

  • Page 120

    Appendix B: Troubleshooting 110 General T r oubleshooting Freeing Memor y to Run Par titionMagic under DOS The DOS PartitionMagic ex ecutable requires a minimum of 585 KB of memory in the fi rst 640 K of the co mputer’ s address sp ace (con ventional memor y). If you do not ha ve suf ficient con ventional memory , there are se veral w ays you can[...]

  • Page 121

    Norton Par titionMagic 111 4 Ty p e ATTRIB -R -H -S *.BIN , and press <Enter>. 5 Ty p e DEL *.BIN and press <Enter>. Assigning a CD-ROM Drive Letter If your co mputer has a C D-RO M dri ve or any fo rm of remo v able media, you shou ld be aw are of potential pr oblems caused by the w ay driv e let ters are assigned to t hese de vices. U[...]

  • Page 122

    Appendix B: Troubleshooting 112 If you are using DOS or W indo ws 3.x or are loading your C D-R OM driv ers under DOS with W ind ow s 95/9 8: 1 Go to a DOS prompt. 2 Ty p e EDIT C:CONFIG.SYS . Your CONFIG.SYS file o pens in the DOS editor program. Look for this line: LASTDRIVE= drive (where drive i s any letter of the alp habet). Change drive to Z[...]

  • Page 123

    Norton Par titionMagic 113 PqRP Partitions If your computer fails during a PartitionMagic operation, you may see a partition that displays as Pq RP or PQF LEX in the pa rtition list i n the m ain screen. PartitionMagic flags a partition with a PqRP file system and a PQFLEX label, so you kno w that the partition has been modi fi ed. Y ou sh ould ass[...]

  • Page 124

    Appendix B: Troubleshooting 114 PartitionMagic also checks a partition after modifyi ng it. While data loss is possible, it is not typical. The problem is usually a minor f ile system error that CHKDSK /F /R (or Scan Disk, if yo u are usin g W ind ows 95/98) can correct without data l oss. For more ext ensi ve errors, you may need to restore your f[...]

  • Page 125

    Norton Par titionMagic 115 Use a virus check utility that can detect the latest viruses. If a virus is found, data loss is likely . Before removing the virus, boot each operating s ystem and use the C heck for Errors operation to ev alua te the integrity of the partition. Back up the files on any partition that passes the Check for Errors operation[...]

  • Page 126

    Appendix B: Troubleshooting 116 from the master boot record and the extended partition boot records. Only errors that dis play in the box near the top of the screen indicate problems. Do not be c oncerned with Warnings and Infos in the bott om two boxes . 2 From the Physical Dri ve drop-down list, select the disk for which you wish to view informat[...]

  • Page 127

    Norton Par titionMagic 117 4 T o exit PartitionInfo, click Close . Generating Diagnostic Repor ts with P ARTINFO.EXE Y ou can also run P AR TINFO.EXE from the first rescue disk to get partition information. The P AR TINFO program provides essentially the same inform ation as the PartitionInfo program b ut without the GUI interface. 1 Boot the compu[...]

  • Page 128

    Appendix B: Troubleshooting 118 access. To solve the problem, mo dify your CONFIG.SYS file by commenting the EMM386 line. F or more information about memory requirem ents, see “PartitionMagic Syst em Requirements” on page 4. The DOS Pa rtitionMagic executable r equires a m inimum of 5 85 KB of memory in the first 64 0 KB of the computer’s add[...]

  • Page 129

    Norton Par titionMagic 119 #45 CRC error in data W h e n P a r t i t i o n M a g i c o r a n y o t h e r p r o g r a m r e a d s i n f o r m a t i o n o f f o f a h a r d disk, it checks the CRC (cyclic redundancy check) informatio n c o n t a i n e d i n each sector. If it performs a CRC test and the result is different fro m the v a l u e s t o r[...]

  • Page 130

    Appendix B: Troubleshooting 120 Miscellaneous Errors #70 Wi ndows was delete d If you are using Windows 3.x, you must create PartitionMagic rescue disks and run Partition Magic for DOS. #89 EZ-Drive has b een d etected on the driv e but EZ-Drive is not r unning #90 EZ-Drive ha s been detected on the d rive bu t EZ-D rive is c orrupt #91 Disk Manage[...]

  • Page 131

    Norton Par titionMagic 121 rule. It can also occur if you have more than one active partition. Si nce any modifications Partitio nMagic makes may decrease the amount of data that is recoverable from the hard disk, PartitionMagic does not recognize any of the hard disk’s partitions. I f you must create new, error-free partition tables to resolve y[...]

  • Page 132

    Appendix B: Troubleshooting 122 operating system s may use the other, data loss is likely o nce the partition is almost full. To resolv e this error, see the instructio ns in “Resolving Partition Table Errors ” on page 114 . #111 Logical partition starts outsid e of Extended An extended partiti on boot record (EPBR) is a sector on th e hard dis[...]

  • Page 133

    Norton Par titionMagic 123 driver than is loaded wh en you boot f rom the hard disk, (3) upgrading the operating sys tem causes a diff erent driver to be used, (4) the hard disk or controller has b een changed, ( 5) the BIOS has b een upgraded, (6) the BIOS LBA setting has been changed, or (7) there is a parti tio n tabl e vi rus pre se nt on the h[...]

  • Page 134

    Appendix B: Troubleshooting 124 #121 The first sector of the drive cannot be read The first sector of the hard disk (cyl inder 0, head 0 , sector 1) contains the master boot record (MBR) and the primary partiti on table. PartitionMagic cannot make changes to this hard disk because an er ro r occurred wh en it r ead the first sector. See error #50 f[...]

  • Page 135

    Norton Par titionMagic 125 #508 As specified, th e operation does not change the partition You have entered a v alue that is the same as or (when round ed to the required cylinder bou ndary) rounds to th e same as the partitio n’s present value. Enter a larger change. #509 A bad sector was de tected in the current or new FS area In order to perfo[...]

  • Page 136

    Appendix B: Troubleshooting 126 #625 Batch struct ure h as chang ed Generally error 625 only occurs when th e system needs to go into boot-mo d e to execute your comm ands. A 625 error occurs when your disk geometry is seen differently in your n ative Windows version of Partitio nMagic than it is in the boot-mode version. For security reasons, Part[...]

  • Page 137

    Norton Par titionMagic 127 #963 Selecte d operati on is c urrently invalid Not all Partitio nMagic operations can be performed on all partiti ons. For example, you cannot create a partition if there is not enough unallocated space on the hard disk. Options that are not available either d o not appear on the menus or they app ear dimmed. Refer to th[...]

  • Page 138

    Appendix B: Troubleshooting 128 #974 Root si ze spec ified was not in the v alid ra nge This error occurs only in the enterprise ver sion of PartitionMagic from a running script. If you use the Create, Format, or R esize Root operation s, and the number of root entries specified is not within the acceptable rang e for that partition, this error app[...]

  • Page 139

    Norton Par titionMagic 129 There are other “dirty ” or “deadly” TSRs that may caus e a problem. If you are experiencing this error and are not using th e SUBST command, find and remark out any o f the follow ing comman ds: Join, A ppend, or Assign. This error can also be reported if yo ur C: drive is comp res sed. If the C: d rive is compre[...]

  • Page 140

    Appendix B: Troubleshooting 130 #1513 Bad attribute pos ition in file record This error can often be resolved by running CHKDSK /F on the affected disk. For instructions on running CHKDSK, see Symantec Solution How to Run Microsoft C HKDSK from the Command Line . If runnin g CHKDSK /F does not help, p lease send the foll owing i tems to Nort on Tec[...]

  • Page 141

    Norton Par titionMagic 131 #1529 Informatio n mismatch in di rectory entry A file attribute stored in a f ile record is differ ent from the attribut e stored in i ts directory ent ry. If t his error i s in a syst em file ( file 0–10), Windows N T CHKDSK does not fix it, but Windows NT rebuilds the root directory on the partition the next time the[...]

  • Page 142

    Appendix B: Troubleshooting 132 #1604 File’ s parent does not contain the file The file’s parent directory does not contain a refe rence to the file, or a file’s size, date, or time information does not m atch the file’s parent directory information . This error can be fixed when you per form the Check operation. For mo re information, see [...]

  • Page 143

    Norton Par titionMagic 133 When this error occu rs on a Windows XP system, you can o ften fix the problem by disab ling the Windows System R estore featu re. To do this, ri ght-click My Computer , select Properties , click the System Res tore tab, and place a mark in the checkbox nex t to Turn of f System Restore on all drives. If the erro r occurs[...]

  • Page 144

    Appendix B: Troubleshooting 134 6 No w enter the following command: BTINI /FRS <partition ID for the NTFS partition>:<FRS number displayed in the Error 1681 message> This command ret urns the filename asso ciated with the FRS number referen ced in the Error 1681 message. 7 Reboot the co mputer to W indo ws and search for the file rep or[...]

  • Page 145

    Norton Par titionMagic 135 #2003 File size does not matc h F A T alloca tion f or file Run ScanDisk or CHKDSK to fix this error. #2005 One or m ore lost clusters are pres ent Run ScanDisk or CHKDSK to fix this error. #2012 Formatted F A T file system too big for partition This error can occur when: • The number of sectors in the partition is larg[...]

  • Page 146

    Appendix B: Troubleshooting 136 #2024 The OS/2 Extend ed Attribute file is corrupt This error on ly occurs if you ar e runnin g OS/2 and a pr ogram mistakenly writes to or overwrites the OS/2 Extended Attribute file. If thi s error occurs, you should back up your data, delete the partition, recreate the partition, and restore your data. #2027 Too m[...]

  • Page 147

    Norton Par titionMagic 137 1 Do wnload the head.zip file from ftp.symantec.com/public/english _us_canada/tools/p q/utilities/ , and unzip it to a folder on your har d disk. 2 Bring up a command prom pt, change to the fo lder where you u nzipped the head. zip file, an d type MBRutil /SH=head0.dat . This creates a backu p of the first head (h ead 0) [...]

  • Page 148

    [...]

  • Page 149

    139 APPENDIX C Service and Suppor t Solutions The Service & Suppo rt W eb site at http://service.symantec.com suppo rts Symantec products. Cu stomer Service helps with no ntechnical issues such as ord ers, upgrades, replacements, an d rebates. T echnical Sup por t helps with technical issues such as installing, configuring, or trou bleshooting [...]

  • Page 150

    Appendix C: Serv ice and Sup port So lutions 140 T echnical suppor t Syma ntec o ffers two t echni ca l supp ort o ption s fo r hel p wit h ins tall ing , configu ring , or troubles hooting S ymantec p roducts: • Online Service and Supp ort Connect to the S ymantec Service & Su pport Web site at h ttp://service.syman tec.com, select your u se[...]

  • Page 151

    Norton Par titionMagic 141 W orldwide service and supp ort T echnical su pport and customer s ervice so lution s v ary by country . For Sy mantec and International Partner locations out side of the United States, contact one of the service and suppor t off ices listed below , or connect to http://service.symantec.com and select your re gion under G[...]

  • Page 152

    Appendix C: Serv ice and Sup port So lutions 142[...]

  • Page 153

    Norton Par titionMagic 143 Numerics 1394 drive support 17 4K aligne d, conver ting FAT/FA T32 par titions to 73 64K clu sters 22 use of 67 7.8 GB limit for NTFS system partitio n 31 A advance d opera tion s changi ng drive le tters 62 hide/unhi de p artition 63 resize root 64 resizing clust ers 66 retesting bad se ctors 62 set ac tive 65 advance d [...]

  • Page 154

    Index 144 FAT to FAT32 71 FAT to NTFS 71 FAT32 to FAT 72 NTFS partitions to FAT or FAT32 73 NTFS to FAT or FAT32, limitations 75 primary part itions to lo gical 76 copying files within PartitionMa gic (File Browser) 28 partitions 48 partitions (w izard) 82 crea te new part itio n wiz ar d 80 creati ng partitio ns 34 backup 81 bootabl e 38 driv e le[...]

  • Page 155

    Norton Par titionMagic 145 allow 64K clusters for Windows NT 22 check erro r messa ges 134 clus ter siz e, 64K 67 cluster si ze, c hanging 66 clus ter waste 57 convert ing from FAT 32 72 convert ing to FAT32 71 convert ing to NTFS 71 partitio ns, info rmation about 57 partitions, re sizing 32 FAT/FAT32 partitions, converti ng to 4K alig ned 73 FAT1[...]

  • Page 156

    Index 146 status bar 16 master boot record 120 , 124 master boot record viruses, rem oving 114 memo ry, free ing to run P artit ion Mag ic 110 merging par titions 52 with d ifferent NT FS versio n numb ers 113 wizard 82 moving files within PartitionMa gic (File Browser) 28 partitions 29 partitio ns, boot able 31 part itio ns, scen ari os 33 MS Scan[...]

  • Page 157

    Norton Par titionMagic 147 active , sett ing 65 , 85 applying c hange s to 19 backing up 48 bootabl e 38 , 65 , 85 browsing 28 checking integ rity 50 check ing NTFS 9 copying 48 creat ing 34 creati ng with wizard 80 crea ting, s cena rios 42 data 91 deleting 44 , 127 deleti ng all 17 file systems supported 20 format ting 48 , 127 hidden 15 hiding/u[...]

  • Page 158

    Index 148 retesting bad secto rs 62 root direc tory index, e rror in 132 long file names in 64 resizing 64 running wiza rds 80 S ScanDisk 58 scan ning for e rror s 58 scenar ios creat ing Li nux p artition 43 creati ng partit ions 42 resizing an d moving pa rtitions 33 SCSI hard disk, using Part itionMagic on 112 sectors, bad 119 , 127 sectors, ret[...]

  • Page 159

    Norton Par titionMagic 149 V videos 25 View menu 14 virus protectio n software 106 viruses, removi ng 114 volumes , naming 47 W warnings 75 wasted sp ace, recl aim ing 66 Windows check erro rs, r esol ving 114 drive le tters, ch anging 84 Driv eSpac e, using w ith 105 installing Par titionM agic from 4 running Pa rtitionMag ic from 8 Windows 2000, [...]