Nortel Networks BSGX4e manual

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Table of contents for the manual

  • Page 1

    NN47928-311 Initial Setup Guide BSGX4e Business Gateway NN47928-31 1 Software Release 2. 1.1[...]

  • Page 2

    NN47928-311 BSG X4e 1.2 Bus in ess Se r vi ces Ga tew ay Document S tatus: Stan da r d Document V e rsion: 01.01 Document Number: NN47928-31 1 Date: July 2008 Copyright © 2008 Nort el Networks, All Rights Reserved The information in this document is subject to change wi thout notice. The statements, c onfigurations, technical data, and recommendat[...]

  • Page 3

    NN47928-311 3 C ONTENTS List of figures 5 List of tables 6 1 Introduction and preparation 7 Hardware notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Getting started . . . . . . . .[...]

  • Page 4

    List of figures 5 NN47928-311 L IST OF FIGURES Figure 1 BSGX4e internet-side co nnection diagram . . . . . . . . . . . . . . . . . . . 10 Figure 2 BSGX4e Local Netw ork Connection Diagram . . . . . . . . . . . . . . . . . 11 Figure 3 Configuratio n Page Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19[...]

  • Page 5

    NN47928-311 6 L IST OF TABLES Table 1 BSGX4e Cabl es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Table 2 Prelimin ary Configuration Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Table 3 Default Valu es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25[...]

  • Page 6

    Hardware notice 1 Introduction and preparation 7 NN47928-311 1 I NTRODUCTION AND PREPARATION Hardware notice Introduction This Initial Setup Guide prov ides explanations and instru ction details for using the Initial Setup Wizard in the BSGX4e. The Init ial Setup Wizard guides you through a series of steps that configure the basic functions of the [...]

  • Page 7

    1 Introduction and preparati on Introduction NN47928-311 8  The 210 model has an Asymmetric Digital Subscriber Line (A DSL) interface for connecting to the Digital Subscriber Line Access Multiplexer (DSLAM) of a service provider, which is a central office switch for DSL service. This model has a DSL modem built in to the WAN connector.  The B[...]

  • Page 8

    Getting started 1 Introduction and preparation 9 NN47928-311 Getting st arted At this point, you are ready to make the initial cabling connections and then begin the configuration process. The Quick Start Guide an d the Installation Guide contain a lot of technical information, but they are intended primarily for technicians. This document provides[...]

  • Page 9

    1 Introduction and preparati on Getting started NN47928-311 10 Figure 1 BSGX4e internet-side connection dia gram DSL Modem DSL Filter Phone W all Jack Emergency Public Network Connection Emergency Public Network Connection Internet Service Provider Public T elephone Network Public T elephone Network Phone W all Jack Cable W all Jack Internet Servic[...]

  • Page 10

    Getting started 1 Introduction and preparation 11 NN47928-311 Figure 2 BSGX4e Local Network Connect ion Diagram Preliminary Information When you enter data into the Initial Setup Wizard, you ar e asked for various Internet addresses and other technical data for your serv ice account. Table 2 shows the information you need. Gather this information b[...]

  • Page 11

    1 Introduction and preparati on Terminology NN47928-311 12 T erminology This section provides definitions for technical terms used in this guide. S t andard Internet Connection Parameters When configuring the BSGX4e to connect to the Internet, or to conne ct to any devices you connect to ports 1 – 4, you are asked fo r the following com mon netwo[...]

  • Page 12

    Terminology 1 Introduction and preparation 13 NN47928-311 Acronyms and Abbreviations ADSL – Asymmetric Digital Subscr iber Line is an Internet technology that uses the telephone line to transmit Intern et data at broadband speeds. “Asymme tric” means the download speed is faster than the upload speed. DHCP – Dynamic Host Configuration Proto[...]

  • Page 13

    1 Introduction and preparati on How to get help NN47928-311 14 SIP – Session Initiation Protocol is the mo st pop ular protocol used with VoIP. The phones you use with the BSGX4e are likely marked as “SIP phones.” VoIP – V oice over Internet Protocol is a digi tal telephone service th at uses the public Internet inst ead of the tra dit iona[...]

  • Page 14

    How to get help 1 Introduction and preparation 15 NN47928-311 Getting help from a specialis t by using an Express Routing Code To access some Nortel Technical Soluti on s Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialis t in your Nortel product or se rvice. To locate the ERC for you r product or se rvice,[...]

  • Page 15

    NN47928-311 16 Browser requirements 2 Connecting to BSGX4e 2 C ONNECTING TO BSGX4 E This section explains how to connect your PC to the BSGX4e, log in, and start the Initial Setup Wizard. This section also describe s the navigation features of the wizard and an overview of the configuration process. At this point you have:  acquired all the cabl[...]

  • Page 16

    17 NN47928-311 2 Connecting to BSGX4e Initial connections The ST A TUS LED on the front panel is off and then red during the start-up proces s. When the LED is steady green, the unit is ready for operation. Ste p 2 Connect the Internet cable. The Internet cable for the BSGX4e is an Ethe rnet cable from your DSL or cable modem. Connection to other I[...]

  • Page 17

    NN47928-311 18 Wizard navigation and fea tures 2 Connecting to BSGX4e a. Enter the defa ult login names: User name: admin Pas s w o rd : PlsChgMe! b. Select the Setup Wi zard check box. c. Click Login . The Welcome page of the wizard appears. After reading the We lcome page, click Next to begin the configuration process. Wizard na vigation and feat[...]

  • Page 18

    19 NN47928-311 2 Connecting to BSGX4e Configuration overview Figure 3 Configuration Page Features Configuration overview Before you begin the actual configuration of the B SGX4e, you may find an o verview of the process beneficial. After the Welcome page, the Initial Setup Wizard consists of the following pages: 1. Administrator P assword page ( pa[...]

  • Page 19

    NN47928-311 20 Configuration overview 2 Connecting to BSGX4e 7. Voice over IP Setup page ( page 28 ) Configure the VoIP feature in accordance with the te chnical requirements of your VoIP service provide r. 8. Finishing up page ( page 28 ) Completion message and re minder to save the configuration cr eated by the wizard.[...]

  • Page 20

    21 NN47928-311 Configuration process 3 Wizard pages 3 W IZARD PAGES This section provides an overview of the conf iguration process, then walks you through the process of filling in the fields on each page of the wizard. We conclude with a short process on how to save a configuration file. The wizard pages cont ain fields into which you ente r data[...]

  • Page 21

    NN47928-311 22 3 Wizard pages Configuration process Ste p 2 System Information Setup page z The Unit Name appears on the button bar of the Web UI, near the corporate logo on the top-left. Change the default name as desired. z United States ( US ) and Canada ( CA ) are the two choices for the Country fiel d in the current models. The country selecti[...]

  • Page 22

    23 NN47928-311 Configuration process 3 Wizard pages Ste p 4 WAN Interface Setup page WAN (W ide A rea N etwork) is your Internet connection. Your choic es to define this connection are: DHCP Client – Your service provider assigns a dynamic (temporary) IP address. This is the most common int erface type. Static IP – You have purchased a static ([...]

  • Page 23

    NN47928-311 24 3 Wizard pages Configuration process Ste p 5 LAN Interface Setup page LAN (L ocal A rea N etwork) is the collection of phones, PCs, and other equipment that you connect to the BSGX4e ports 1 – 4. These are referred to as “LAN devices.” z LAN Interface This is the address of the switch that drives ports 1 – 4. When a LAN devic[...]

  • Page 24

    25 NN47928-311 Configuration process 3 Wizard pages Ste p 6 Quality of Service Setup page Background QoS is a system that reserves some amount of bandwidth for critical functions at times when your Internet connection is at maximum capacity. Placing a function under QoS management means it has protected and uninterrupted service. Functions not unde[...]

  • Page 25

    NN47928-311 26 3 Wizard pages Configuration process NOTE: The numbers in the previous table are bps (bits per second). You may have seen large number s abbreviated as Kbps (1, 000 bp s) or Mbps (1,000,000 bps). The BSGX4e likely requires a cha nge of values, give n that this model is co m m o n l y u s e d w i t h D S L and cable modems. Bandwidth [...]

  • Page 26

    27 NN47928-311 Configuration process 3 Wizard pages z QoS Groups The Voice QoS group protects the data packets tra veling to and from your VoIP phones. The Control QoS group protects P PP and ARP signals that are needed to mai ntain an Internet connection. The default value for the Contr ol group is 64,000 bps. Do not change this value. The default[...]

  • Page 27

    NN47928-311 28 3 Wizard pages Configuration process preventing access by non-protected functions. Only when your Internet WAN link is at maximum capacity, and you have many simu ltaneous calls in progress are your non-protected functions interrupted. The drawback to using the maximum value for Vo i c e B a n d w i d t h is if y ou wa nt to add an o[...]

  • Page 28

    29 NN47928-311 Backup configu ration file 3 Wizard pages Note: You have now comp leted the configuration process. Ho wever, before you disconnect the PC yo u used for this task, read Backup configuration file (page 29) . Configuration is complete Now that you have completed th e basic configuration process y ou can procee d to connecting your LAN d[...]

  • Page 29

    NN47928-311 30 3 Wizard pages Backup configuration file Ste p 2 On the menu in the left pane of the window, click Configuration . In the display in the right pane, click the Save /Restore tab. Ste p 3 Under the Download configuration heading, click Download . Click Sav e in the window that opens. This opens the standard Save As dialog box where you[...]

  • Page 30

    Index 31 NN47928-311 I NDEX Numerics 911 call 9 A analog phone 28 B backup 29 backup phone service 9 browser requirements 16 BSGX4e cables 9 connecting to 16 initial connections 16 C cables 9 codec 27 configuration backup 29 configuration data 11 configuration overview 19 configuration, modify 29 D default button 18 DHCP, defined 13 DNS Server 13 D[...]

  • Page 31

    Index NN47928-311 32 bandwidth 25 defined 8 Groups 25 setup 25 R restore configuration 29 S SIP defined 14 phones 14 server 28 SNTP server 12 standard Internet connection parame ters 12 static address, initial connection 16 static IP address 23 Subnet Mask 13 T Terminology 12 U Unified Communications 8 User Agent 28 V video 28 VoIP defined 14 QoS 8[...]