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Nortel Networks 600r manual

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Table of contents for the manual

  • Page 1

    Nor tel CallPilot 600r Ser v er Hardw are Installation NN44200-307 .[...]

  • Page 2

    Document status: Standard Document version: 01.03 Document date: 14 May 2008 Copyright © 2007-2008, Nor tel Netw or ks All Rights Reser ved. Sourced in Canada The inf or mation in this document is subject to change without notice . The statements, configur ations, technical data, and recommendations in this document are believ ed to be accurate a[...]

  • Page 3

    RADISYS is a trademark of Radisys Corporation. SLR4, SLR5, and T ANDBERG are trademarks of T andberg Data ASA. SYBASE is a trademark of Sybase, Inc. TEAC is a trademark of TEAC Corporation US ROBO TICS, the US ROBO TICS logo , and SPOR TSTER are trademarks of US Robotics . WINZIP is a trademark of Nico Mark Computing, Inc. XEON is a trademark of In[...]

  • Page 4

    [...]

  • Page 5

    5 Publication History May 200 8 CallPilot 5.0, Standard 01.03 of the CallPilot 600r Ser v er Hardware Installation guide is issued for GA. May 2007 CallPilot 5.0, Standard 01.02 of the CallPilot 600r Ser v er Hardware Installation guide is issued for GA. Marc h 2007 CallPilot 5.0, Standard 01.01 of the CallPilot 600r Ser v er Hardware Installation [...]

  • Page 6

    6 Publication History Nor tel CallPilot 600r Ser ver Hardw are Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nor tel Netw or ks .[...]

  • Page 7

    7 Contents Chapter 1 How to get help 9 Chapter 2 600r server description 11 Conv entions for W ar nings 11 Server features 12 PCI riser assembly 16 Network connectivity 16 Suppor ted peripheral devices 19 Reference documents 20 Chapter 3 Preparing for installation 21 Installation ov er view 21 Unpacking the 600r server 23 Inspecting the interior of[...]

  • Page 8

    8 Contents Nor tel CallPilot 600r Ser ver Hardw are Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nor tel Netw or ks .[...]

  • Page 9

    9 Chapter 1 Ho w to g et help This section e xplains how to get help for Nor tel products and ser vices. Getting help from the Nor tel W eb site The best wa y to get technical suppor t f or Nor tel products is from the Nor tel T echnical Suppor t Web site: w ww . nor tel.com/suppor t This site provides quic k access to software , documentation, bul[...]

  • Page 10

    10 Chapter 1 How to get help Getting help from a specialist by using an Express Routing Code T o access some Nortel T echnical Solutions Centers , you can use an Express Routing Code (ERC) to quickly route your call to a specialist in y our Nor tel product or ser vice. T o locate the ERC f or your product or ser vice, go to: w ww .nor tel.com/erc G[...]

  • Page 11

    11 Chapter 2 600r server description In this chapter "Conv entions f or W ar nings" (page 11) "Ser ver f eatures" (page 12) "PCI riser assembly" (page 16) "Network connectivity" (page 16) "Suppor ted per ipheral de vices" (page 19) "Ref erence documents" (page 20) Con ventions for W arning[...]

  • Page 12

    12 Chapter 2 600r ser ver description CA UTION Aler ts you to situations where data can be lost or damaged, equipment can be damaged, actions can result in ser vice interruption, and productive time can be lost. A TTENTION Provides inf or mation that is essential to the completion of a task. Server features This section provides a general overview [...]

  • Page 13

    Server features 13 Clearance • front: 2 inches (50.8 mm) • rear: 3.6 inches (92 mm) • side: 1 inch (25 mm) Weight of fully loaded system with: • SCSI hard drive • MPB96 board • DVD/CD/CDRW drive approximately 10 kg (23 lbs) En vir onmental specifications Environmental condition Specification Operating temperature +5 C to +35 C (41 Ft o[...]

  • Page 14

    14 Chapter 2 600r ser ver description Figure 1 Front panel The f ollowing diagram shows the front panel controls and status LEDs. F or more information about the front panel controls and status LEDs, see CallPilot 600r Ser ver Maintenance and Diagnostics (NN44200-703.) Figure 2 Front panel contr ol switches and status LEDs Note: The f aults describ[...]

  • Page 15

    Server features 15 Label Description Label Description C Critical fault LED K System ID LED (white) D Major fault LED J NIC activity LED (green) E Minor fault LED I Main power LED (green) F Power LED H not used G Disk 0 Activity/Fault LED (green/amber) Rear panel controls and features The follo wing diagram shows the bac k panel controls and featur[...]

  • Page 16

    16 Chapter 2 600r ser ver description Label Description Label Description D PCI card bracket (full-height) for MPB96 J Video connector E Power supply K COM1 DB-9 serial port F AC power input L PS/2 Keyboard connector PCI riser assembl y The PCI r iser assembly holds the MPB96 voice-processing card. The f ollowing diagr am shows the PCI riser assemb[...]

  • Page 17

    Network connectivity 17 Sample network setup: Meridian 1 The Meridian 1 switch can be one of the f ollowing: • Option 11C or Option 11C Mini using fiber connections • Option 51C • Option 61C • Options 81 and 81C The f ollowing diagram shows a CallPilot 600r ser v er network setup with a Meridian 1 s witch. Figure 5 Sample network setup wit[...]

  • Page 18

    18 Chapter 2 600r ser ver description In the pre vious diagram, the telephony LAN (TLAN) subnet provides IP connectivity between the CS 1000 system and the IP Phones. The connection between the Call Ser v er and Media Gatew a y can be point-to-point, or it can be through the LAN, if the system is installed in a distributed data network. F or inform[...]

  • Page 19

    Suppor ted peripheral devices 19 F or inf or mation about how to identify the location of the network interf ace connectors, see "Rear panel controls and features" (page 15) . Network requirements Appropriate networking equipment must be av ailable f or the ELAN subnet and the optional Nor tel ser v er subnet, if it is used. The ELAN subn[...]

  • Page 20

    20 Chapter 2 600r ser ver description Reference documents F or a list of all CallPilot documents, see the follo wing CallPilot Customer Documentation Map . Nor tel CallPilot 600r Ser ver Hardw are Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nor tel Netw or ks .[...]

  • Page 21

    21 Chapter 3 Preparing f or installation In this Chapter "Installation overview" (page 21) "Unpacking the 600r ser ver" (page 23) "Inspecting the inter ior of ser ver" (page 24) Installation overvie w Introduction This section provides an overview of the steps required to install the 600r ser ver and peripheral de vice[...]

  • Page 22

    22 Chapter 3 Prepar ing for installation Step Description Check 2 Unpack the server and ensure you have all the items you need (see "Unpacking the 600r server" (page 23) ). Complete the following checklists that are provided in the Installation and Configuration Task List (NN44200-306): • CallPilot software media and documentation check[...]

  • Page 23

    Unpacking the 600r server 23 Unpacking the 600r server Introduction F ollow this procedure to unpack the ser ver and peripherals. W ARNING Risk of personal injury The 600r CallPilot ser ver weighs appro ximately 10 kg (23 lbs) as shipped from manufacturing. If necessar y , and to prev ent personal injury , ask someone to help you unpack and positio[...]

  • Page 24

    24 Chapter 3 Prepar ing for installation Inspecting the interior of ser ver Introduction T o inspect the interior of your 600r ser ver , you must remo ve the server cov er . Note: If the ser ver is pow ered down, proceed with the next step . If the server if powered up , see the chapter , "Star ting up and shutting down the CallPilot ser v er&[...]

  • Page 25

    Inspecting the interior of ser ver 25 What is next? Continue with the hardware installation, Chapter 4 "Installing the ser ver and peripheral de vices" (page 27) . Or , f or more inf or mation, see "Installation ov er view" (page 21) . Nor tel CallPilot 600r Ser ver Hardw are Installation NN44200-307 01.03 Standard 5.0 14 May 20[...]

  • Page 26

    26 Chapter 3 Prepar ing for installation Nor tel CallPilot 600r Ser ver Hardw are Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nor tel Netw or ks .[...]

  • Page 27

    27 Chapter 4 Installing the ser ver and peripheral de vices In this chapter "Installing the ser v er" (page 27) "Connecting peripherals to the ser ver" (page 28) "Connecting the ser ver to the ELAN subnet" (page 32) "Connecting the ser ver to the Nor tel ser v er subnet (optional)" (page 33) "Installing [...]

  • Page 28

    28 Chapter 4 Installing the ser ver and peripheral de vices T o install the ser ver Step Action 1 Place the 600r ser ver in its chosen location. If you are installing the ser ver in a rac k cabinet, f ollow the instructions provided with the slide rails. Note: The DS30X cable that connects the NTRH40AA MPB96 board to the MGate cards is 20 m (60 f e[...]

  • Page 29

    Connecting peripherals to the ser ver 29 Figure 7 Rear panel Ta b l e 4 Rear panel connectors Label Description Label Description A USB 0, USB 1, USB 2 (labelled 0, 1, 2 on server) G Ground studs (used with system with DC input power supply) B PS/2 Mouse H RJ45 NIC 2 ELAN connector (labelled 2 on server) C SCSI port I RJ45 NIC 1 CLAN connector (lab[...]

  • Page 30

    30 Chapter 4 Installing the ser ver and peripheral de vices T o connect the modem to the ser ver Y ou require a modem to suppor t remote dial-up access to the CallPilot ser ver . With a modem, Nor tel technical suppor t can connect to y our CallPilot ser ver f or troubleshooting pur poses. Nor tel connects to your ser ver only when you request tech[...]

  • Page 31

    Connecting peripherals to the ser ver 31 W ARNING The ter minator is not a hot-plug device. If you replace the terminator, or if you add an external SCSI peripheral, the ser ver must be powered off . If you replace the ter minator or add a SCSI peripheral when the system is on, the system can crash. Step Action 1 P ower off the ser ver and the tape[...]

  • Page 32

    32 Chapter 4 Installing the ser ver and peripheral de vices 4 Install the SCSI tape drive terminator to the back of the SCSI tape drive, as shown in Figure 8, under the label T ape drive terminator . Note: Nor tel does not recommend connecting older SCSI protocol ter minators, as this can aff ect ser ver perf ormance. 5 Plug the tape drive into the[...]

  • Page 33

    Connecting the ser ver to the Nor tel ser ver subnet (optional) 33 Note: The ELAN connector is labeled 2 on the rear panel of the ser ver . F or the connector location, refer to diagr am Figure 12 "Rear panel" (page 40) , label H on the diagram. 2 Connect an RJ-45 network cable from the ELAN Ether net switch or hub to the ser ver’s ELAN[...]

  • Page 34

    34 Chapter 4 Installing the ser ver and peripheral de vices power s witch. T wo MAC addresses are shown on the label. The CLAN MA C address is the top MA C address, labeled MA C1, while the ELAN MAC address is labelled MA C2. T o connect the ser ver to the Nor tel server subnet Step Action 1 On the bac k of the ser ver , locate the CLAN connector .[...]

  • Page 35

    Installing the Nor tel software feature dongle 35 Figure 9 Dongle plugged in to server T o install the software feature dongle Step Action 1 On the rear panel, ensure that there is nothing plugged in to USB 0, the bottom USB connector . 2 If the software feature k ey is not preinstalled in the dongle , inser t the ke y in to the software f eature s[...]

  • Page 36

    36 Chapter 4 Installing the ser ver and peripheral de vices Figure 10 Dongle without feature key a. T o open the dongle to inser t the software f eature ke y , gently push back the clip on side of the dongle using a v er y small scre wdr iv er and pull back on the access door . b . Inser t the software f eature ke y with the data contact f acing do[...]

  • Page 37

    Installing the Nor tel software feature dongle 37 4 Plug the dongle in to USB por t 0, the bottom USB connector , on the rear panel of the ser v er . Note: Due to system driver allocations, the dongle must be installed in USB por t 0. —End— What is next? Continue with Chapter 5 "Connecting the ser ver to power" (page 39) . Nor tel Cal[...]

  • Page 38

    38 Chapter 4 Installing the ser ver and peripheral de vices Nor tel CallPilot 600r Ser ver Hardw are Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nor tel Netw or ks .[...]

  • Page 39

    39 Chapter 5 Connecting the ser ver to power In this chapter "Saf ety precautions" (page 39) "Locating the power supply modules" (page 39) "Connecting the ser ver to pow er" (page 40) Safety precautions Equipment handling guidelines External pow er equipment, such as an Uninterruptible P ow er Supply (UPS), is usually [...]

  • Page 40

    40 Chapter 5 Connecting the ser ver to power A C requirements as specified on the label of the power supply cov er . T o access the power supply cov er , remo ve the ser ver cov er . F or more inf or mation about how to remov e the ser ver cov er , see "T o remove the ser ver co ver" (page 24) . Figure 12 Rear panel About the power suppl[...]

  • Page 41

    Connecting the ser ver to pow er 41 A qualified electr ician must implement the single-point ground reference as required among the power outlets of the CallPilot ser ver , its associated peripherals, and the power outlets of the switch. Provide a sufficient number of properly grounded pow er outlets or power bars f or all equipment. The single-p[...]

  • Page 42

    42 Chapter 5 Connecting the ser ver to power Figure 13 Example setup of 600r with peripherals T o connect the 600r server to power W ARNING Risk of personal injury and risk of hard ware failure Y ou must connect the power outlets that are used b y the CallPilot server and its per ipheral devices to the same single-point ground reference as the one [...]

  • Page 43

    Connecting the ser ver to pow er 43 Note: When the 600r server is plugged into an AC outlet with power , the ser ver automatically po wers on. If there is a pow er outage and the 600r ser ver loses power , the ser ver automatically powers up after power is restored. Step Action 1 Plug the ser v er AC po wer cord into the ser ver rear panel. 2 Plug [...]

  • Page 44

    44 Chapter 5 Connecting the ser ver to power Nor tel CallPilot 600r Ser ver Hardw are Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nor tel Netw or ks .[...]

  • Page 45

    45 Chapter 6 EMC emission le vel pr otection f or the 600r server T o lo wer the EMC emission lev el, ferrite cores are installed with one loop on the f ollowing e xter nal cables: • F errite Core (TDK and par t number ZCA T3035-1330) f or the tr iple DS30X I/O cable (Nor tel and par t number NTRH2014E6), at each end of the cable . CA UTION The f[...]

  • Page 46

    46 Chapter 6 EMC emission lev el protection for the 600r ser v er Figure 14 Ferrite cores secured to an external cable G101786 Ferrites Connectors for the MGate cards Connector for the MPB96 board The ferrite cores are secured to the appropriate cable with plastic enclosure clips. Tie wraps are added to the cable loop . Nor tel CallPilot 600r Ser v[...]

  • Page 47

    47 Inde x Symbols/Numerics 600r ser ver connections establishing 37 power 37 dimensions 12 ELAN connection, establishing 32 environmental specifications 13 front panel, description 13 installing 28 Nor tel ser ver subnet connection, establishing 34 peripheral devices , connecting 28 power connection, estab lishing 42 rear panel, description 28 ser[...]

  • Page 48

    48 Index replacing 24 front panel, description 13 K ke yboard connecting to the ser v er 29 L LAN connections, description 18 M Meridian 1, CallPilot ser ver network setup 17 modem connecting to the ser v er 30 required equipment 30 monitor connecting to the ser v er 29 mouse connecting to the ser v er 29 N network controllers 18 protocols 18 setup[...]

  • Page 49

    Index 49 W warnings, conv entions 11 Nor tel CallPilot 600r Ser ver Hardw are Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nor tel Netw or ks .[...]

  • Page 50

    50 Index Nor tel CallPilot 600r Ser ver Hardw are Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nor tel Netw or ks .[...]

  • Page 51

    [...]

  • Page 52

    Nor tel CallPilot 600r Ser v er Hardware Installation Copyright © 2007-2008, Nor tel Networks All Rights Reser ved. Publication: NN44200-307 Document status: Standard Document version: 01.03 Document date: 14 Ma y 2008 T o provide feedback or report a problem in this document, go to w ww .nor tel.com/documentfeedbac k . Sourced in Canada The infor[...]