Nortel Networks 400 4.0 manual

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Table of contents for the manual

  • Page 1

    BCM 4.0 Business Communications Manager Document Status: Standard Document Vers ion: 02. 3 Part Code : N0060612 Date: Octo ber 2006 BCM200/400 4.0 Installation and Maintenance Guide[...]

  • Page 2

    Copyright © 2006 Nortel Netw orks, All Rights Reserved All rights reserved. The information in this document is subj ect to change without notic e. The statements, configur ations, techni cal data, and recommendations in this document are belie ved to be accurate and re liable, but are presented wi thout express or implied warranty. Users must tak[...]

  • Page 3

    3 BCM200/400 4.0 In stallation a nd Maintenance Guide Subject to the terms hereinafter set forth, NORTEL NETWORKS grants to CUSTOMER and/or its representa tives, with a "need to know," a personal, non-exclusive license (1 ) to use the licensed software, proprietary to NORTEL NETWORKS or its suppliers and (2) to use the associated document[...]

  • Page 4

    N0060612 4 Except for Java Product (as define d herein below), CUSTO MER may assign collectively its rights under this License to any subsequent owner of the associated hardware, but not otherwise, subject to the payment of the then current license f ee for new users, if any. No such assignment shall be valid until CUSOMTER (1) has delega ted all o[...]

  • Page 5

    Task List 5 BCM200/400 4.0 Installation a nd Maintenance Guid e Task List Installing the BCM main unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 To attach the rack-mo unt brackets ............... ............. ............. ................ ............. .......... 93 To mount the main unit in an equipment rack ....[...]

  • Page 6

    6 Task List N0060612 N0060612 Using Telset Administration to set the basic parameters . . . . . . . . . . . . 187 To enter the keycodes .................. ............. ............. ................ ............. ................ ........ 188 To configure th e IP addre ss ................... ............. ................ ............. ...........[...]

  • Page 7

    Task List 7 BCM200/400 4.0 Installation a nd Maintenance Guid e To restore t he system to operation ...... ............. ............. ................ ............. ................ . 232 To remove t he base fun ction tray ................. ............. ............. ................ ............. ........ 235 To install the base func tion tray .[...]

  • Page 8

    8 Task List N0060612 N0060612 To install a new clock/ca lendar battery ................ ............. ................ ............. .............. 321 Replacing or installing a cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 To remove a BCM400 coo ling fan .................... ............. ............. ................ ..[...]

  • Page 9

    Contents 9 BCM200/400 4.0 Installation a nd Maintenance Guid e Contents Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 North Americ an regulato ry informa tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Canadian No tice . . . . . . . . . . . . . . . . . . .[...]

  • Page 10

    10 Contents N0060612 N0060612 MBM bays and backp lane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Media bay modules (M BMs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Trunk media bay module s (MBMs) . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 11

    Contents 11 BCM200/400 4.0 Installation a nd Maintenance Guid e Installing the main unit in an equipm ent rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Installing the main unit on the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Installing the main unit on a flat surface . . . . . .[...]

  • Page 12

    12 Contents N0060612 N0060612 Wiring MBMs t o internal connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Wiring the FEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Setting DNs an d port numb ers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 13

    Contents 13 BCM200/400 4.0 Installation a nd Maintenance Guid e Chapter 13 Initializing the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Data parame ter require ments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 77 Using the default BCM system I P address . . .[...]

  • Page 14

    14 Contents N0060612 N0060612 Chapter 19 System monitoring and troubleshootin g . . . . . . . . . . . . . . . . . . . . . . . . . . 215 System statu s display L EDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 16 Monitoring media bay module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 15

    Contents 15 BCM200/400 4.0 Installation a nd Maintenance Guid e Installing a hard disk cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Installing a hard disk cage in a BCM200 main unit . . . . . . . . . . . . . . . . . . . . . . . 262 Installing a hard disk cage in a BCM400 main unit . . . . . . . [...]

  • Page 16

    16 Contents N0060612 N0060612 Installing a BCM400 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 Removing a BCM 200 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 29 Installing the BCM200 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 17

    17 BCM200/400 4.0 Installation a nd Maintenance Guid e Regulatory information Refer to the following sections for regu latory information on the BCM system: • “North American regu latory information” • “International regulatory information” on page 22 North American regulatory information This Class A device complies with Part 68 & [...]

  • Page 18

    18 Regulatory information N0060612 N0060612 Federal Communications Commission (FCC) Notice FCC registration number: This telephone eq uipment complies with Part 68, Rules and Regulations, of the FCC for connection to the Public Switched Telephon e Network. Your connection to the Public Switched Telephone Network must comply with these FCC rules: ?[...]

  • Page 19

    Regulatory information 19 BCM200/400 4.0 Installation a nd Maintenance Guid e Important safety instructions The following safety instructions cover the installation and use of the Product. Read carefully and retain for future reference. Installation Use When using you r telephone equipment, basic safe ty precautions should always be followed to red[...]

  • Page 20

    20 Regulatory information N0060612 N0060612 11 Unplug this product ( or host equipment) from the wall outlet and refer servicing to qualified service personnel under the following conditions: a When the power supply cord or plug is damaged or frayed. b If the product has been exposed to rain, water or liquid has been spilled on the product, disconn[...]

  • Page 21

    Regulatory information 21 BCM200/400 4.0 Installation a nd Maintenance Guid e Enhanced 911 configuration Radio-frequency interference Telecommunication registration BCM equipment meets all applicable requirements of both Industry Canada CS-03 and US Federal Communications Commission (FCC) Part 68 and has been registered under files Industry Canada [...]

  • Page 22

    22 Regulatory information N0060612 N0060612 Before installing this equipment, users should ensure that it is pe rmissible to be connected to the facilities of the local telecommuni cations company. The e quipment must also be installed using an acceptable method of conn ection. The cus tomer shou ld be aware tha t complianc e with the above conditi[...]

  • Page 23

    Regulatory information 23 BCM200/400 4.0 Installation a nd Maintenance Guid e Safety Additional safety information The following interfaces (TNV) can be connected to the Public Switched Telephone Network in accordance with Nortel and the loca l carriers installation requirements: • BCM, CSC GATi Ports • BCM, CSC ADSL Port option • Expansion U[...]

  • Page 24

    24 Regulatory information N0060612 N0060612 The following interfaces are designated as Sa fety Extra Low Voltage (SELV) and cannot be connected to unprotected plant wiring. • BCM, CSC Page Port • BCM, CSC Auxiliary Ringer Port • BCM, CSC Music On-Hold Port. • BCM, CSC Relay Port • BCM, CSC USB Port • BCM, CSC Ethernet Port including opt[...]

  • Page 25

    25 BCM200/400 4.0 Installation a nd Maintenance Guid e Chapter 1 Getting started About this guide The BCM200/400 4.0 Installatio n and Maintenance Guide describes how to install, configure, and maintain the BCM200 and BCM400 hardware ru n ning Business Communicatio ns Manager (BCM) 4.0 software. The concepts, operations, and task s described in thi[...]

  • Page 26

    26 Chapter 1 Getting starte d N0060612 N0060612 ASM Analog station module (anal og station media bay module) ATA Analog terminal adapter BCM Business Communications Man ager BRIM Basic rate interface module (basic rate interface media bay module) CAP Central answering position CFA Carrier failure alarm CLID Calling line id entification CO Central o[...]

  • Page 27

    Chapter 1 Getting starte d 27 BCM200/400 4.0 Installation a nd Maintenance Guid e Symbols and conventions used in this guide These symbo ls are used to highlight cr it ical information for the BCM system. QoS Quality of service RAI Remote alarm indication RAID Redundant array o f independent disks REN Ringer equivalence number RFO Redundant feature[...]

  • Page 28

    28 Chapter 1 Getting starte d N0060612 N0060612 These conventions and symbols are used to repres ent the Busine ss Series Terminal display and dialpad. These text co nventions are used in thi s gui de to indicate the information described: ! Security Note: Indicates a point of system security where a de fault should be changed, or where the adminis[...]

  • Page 29

    Chapter 1 Getting starte d 29 BCM200/400 4.0 Installation and Maintenance G uide Related publications This section provides a list of ad ditional documents referred to in this guide. There are two types of publication: Technical Do cuments on page 29 and User Guides on page 29. Technical Documents System Installation Upgrade Guide (N0060597) BCM 4.[...]

  • Page 30

    30 Chapter 1 Getting starte d N0060612 N0060612 How to get help This section explains how to get hel p for Nortel products and services. Getting Help from the Nortel Web site The best way to get technical support for Nortel products is from the No rtel Technical Support Web site: http://www.nortel.com/support This site provides quick access to soft[...]

  • Page 31

    31 BCM200/400 4.0 Installation and Maintenance G uide Chapter 2 Introducing the BCM hardware The Nortel Business Communicatio ns Manager (BCM) system provides private networ k and telephony management capability to small and medium-sized businesses. The BCM system integrates voice and data capabilities, voice over Internet protocol (VoIP) gateway f[...]

  • Page 32

    32 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 BCM200 main unit Figure 1 illustrates the BCM2 00 main unit, and Table 1 describes the main uni t components. Figure 1 BCM200 main unit components Figure 2 shows the location of the BCM200 main unit internal components. Table 2 de scribes the internal components. Table 1 BCM200 main unit [...]

  • Page 33

    Chapter 2 Introducing the BCM hardware 33 BCM200/400 4.0 Installation and Maintenance G uide Figure 2 BCM200 main unit internal components Table 2 BCM200 main unit internal component descriptions Component Description Hard di sk The programmed hard disk (or field r edu ndancy upgrade) provides an additional hard disk and redundant array of independ[...]

  • Page 34

    34 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 BCM400 main unit The BCM400 main unit is avail able either in a standard or redund ant feature option (RFO) configuration. Figure 3 illustrates the BCM4 00 main unit, and Table 3 describes the main uni t components. These components are the same for th e standard and RFO configurations. F[...]

  • Page 35

    Chapter 2 Introducing the BCM hardware 35 BCM200/400 4.0 Installation and Maintenance G uide Figure 4 BCM400 main unit internal compon ents (standard configuration) Front view Advanced function tray Base function tray Rack-mount bracket Power supply Fan MBM backplane Rear vi ew Fan access panel Fan exhaust Power supply support bracket mount Removab[...]

  • Page 36

    36 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Figure 5 BCM400 main unit internal compon ents (RFO configuration) Front view Advanced function tray Base function tray Rack-mount bracket Power supply Fans MBM backplane Removable cover Hard disks & RAID Fan access panel Power sup ply support bracket mount Fan exhausts Rear vi ew MBM[...]

  • Page 37

    Chapter 2 Introducing the BCM hardware 37 BCM200/400 4.0 Installation and Maintenance G uide BCM400 advanced function tray The advanced function tray houses the hard disk assembly and an extra, unpo pulated bay. The standard configuration co ntains a single hard disk an d has no redundant array of independent disks (RAID) LED display. The advanced [...]

  • Page 38

    38 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Figure 6 Advanced function tray BCM400 advanced function tray RAID status LEDs Three LEDs are located on the bezel fa ce of the advanced function tray (see Figure 7 ). T he LED s show the current state of redundant array of independen t disks (RAID) hardware co mponents. The RAID status L[...]

  • Page 39

    Chapter 2 Introducing the BCM hardware 39 BCM200/400 4.0 Installation and Maintenance G uide Figure 7 Advanced function tray RAID status LEDs Base function tray component hardware This section describes the following base function tray components: • “Base function tray faceplate components” on page 39 • “Base function tray internal compon[...]

  • Page 40

    40 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Base function tray internal components The base function tray installs in the main unit and houses th e main card with the system interfaces. Figure 9 illustrates the base fu nction tray layout (BCM2 00 configuration shown). Table 6 describes the inte rnal components. Figure 9 Base functi[...]

  • Page 41

    Chapter 2 Introducing the BCM hardware 41 BCM200/400 4.0 Installation and Maintenance G uide Media services card (MSC) The media services card (MSC) is a peripheral component interface (PCI) card that performs call processing and media processing of t h e voice channels for the BCM system, including Vo IP trunks. The MSC also offers connections for[...]

  • Page 42

    42 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Figure 11 BCM400 MSC compone nts Table 7 MSC faceplate optional conn ectors Connectors Description DS256 connector (BCM400) The BCM expansion unit conn ects to the BCM main unit through the DS256 jack on the MSC faceplate. The DS256 cable to make this connection is provi ded with the purc[...]

  • Page 43

    Chapter 2 Introducing the BCM hardware 43 BCM200/400 4.0 Installation and Maintenance G uide MSC IP call proces sing hardware If your system requires a high volume of IP telephones or more IP trunks than the standard eight trunks, you can switch a DS30 bus setting on the MSC from providing service for an MBM, to providing digital processing service[...]

  • Page 44

    44 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Figure 12 Main card connectors (insta lled in the base function tray ) Main card connections The main card provides periphe ral and telephony proc essing co ntrol for the BCM system. The main card connects to the I/O card, system status display (SSD) card, an d modem interface card. Figur[...]

  • Page 45

    Chapter 2 Introducing the BCM hardware 45 BCM200/400 4.0 Installation and Maintenance G uide Figure 13 Card connec tions PCI riser card The peripheral component interface (PCI) riser card extends upward, and at a right angle, from the main card. The PCI riser card provides a PC I for the MSC and field-installed WAN cards. Figure 14 shows the PCI ri[...]

  • Page 46

    46 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Figure 15 PCI riser card connector s Data networking components The data networking components co nnect the BCM s ystem to the WAN. WAN interface card The network interface card (NIC) uses a T1 interf ace and sync port that connects the BCM system to the WAN. The WAN card is available as [...]

  • Page 47

    Chapter 2 Introducing the BCM hardware 47 BCM200/400 4.0 Installation and Maintenance G uide Figure 16 WAN interface card (international ver sion) Figure 17 Dual V.35 WAN inter face card Figure 18 WAN interfac e card (N orth America n version) PCI clamp press plate PCI connector X.21 DB25 female connector (WAN1) V.35 DB25 female connector (WAN2) WA[...]

  • Page 48

    48 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Modem card The V.92 (or V. 90) modem connects the BCM syst em to the public swit ched teleph one network (PSTN), enabling the BCM sy stem to send and receive data. The modem card is standard on North American systems, while it is optional for APAC and EMEA. The modem kit consists of a mod[...]

  • Page 49

    Chapter 2 Introducing the BCM hardware 49 BCM200/400 4.0 Installation and Maintenance G uide Figure 20 I/O interface car d connectors BCM expansion unit (BCM400 only) In addition to a main unit, the BCM400 system can have one expansion unit. The expansion unit is not compatible with the BCM200 system. The BCM expansion unit contains six additional [...]

  • Page 50

    50 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Figure 21 BCM expansion unit conn ected to BCM400 main unit MBM bays and backplane The number and configuration o f the MBMs depend on the number of bays available in the main unit and DS30 system resources. The BCM20 0 main unit pro vides two MBM bays. The BCM400 main unit provides four [...]

  • Page 51

    Chapter 2 Introducing the BCM hardware 51 BCM200/400 4.0 Installation and Maintenance G uide The MBM backplane provides the MBM component interface to the power supply and m ain card. The MBM backplane mounts at the rear of the MBM bays and is a non-repla ceable component. Figure 23 illustrates the BCM200 MBM backplan e and connectors. Figure 23 BC[...]

  • Page 52

    52 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 If your system requires ma ny IP lines or trunks , you can reduce th e number of DS30 buses tha t are assigned to MBMs and increase the number of buses available to IP telephon es. This is know n as a 3/5 DS30 bus split. In this case , you only have five DS30 buses available for use by th[...]

  • Page 53

    Chapter 2 Introducing the BCM hardware 53 BCM200/400 4.0 Installation and Maintenance G uide Figure 26 MBM connectors (r ear view) This section provides information on the following telephony MBMs: • “Trunk media bay modules (MBMs)” on page 53 • “Station media bay modu les (MBMs)” on page 56 • “Specialized media bay modules (MBMs)?[...]

  • Page 54

    54 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Digital trunk media bay module The digital trunk media bay module (DTM) connect s to a standard digital PSTN T1/fT1, E1/fE1, or PRI ISDN line using either a digital or PRI line. The DTM also supports DASS2, DPN22, Q.SIG, and MCDN over ISDN: • On North American BCM systems , the DTM conn[...]

  • Page 55

    Chapter 2 Introducing the BCM hardware 55 BCM200/400 4.0 Installation and Maintenance G uide Caller ID trunk media bay module There are two Caller ID trunk media bay modules (CTM): • CTM4 The CTM4 connects a maximum of four analog calling line ID (CLID) interfaces to the BCM system through four RJ-11 jacks o n the MBM faceplate. These jacks are l[...]

  • Page 56

    56 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Each BRI ISDN loop you connect adds two teleph one lines to the BCM system. Therefore, each BRIM adds a maximum of eight lin es to the BCM system through the four RJ-48C jacks on the faceplate. The LEDs beside each RJ-48C j ack are on when the ISDN line is active. Figure 29 on page 56 sho[...]

  • Page 57

    Chapter 2 Introducing the BCM hardware 57 BCM200/400 4.0 Installation and Maintenance G uide Digital station media bay module The digital statio n media bay modules (DSM) supp or t digital telephones on the BCM system. This section describes the DSM16(+) and DSM32(+) MBMs (see Figu re 31 ). The DSMs have the following characteristics: • DSM16(+) [...]

  • Page 58

    58 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 4x16 media bay module The 4x16 media bay modu le (MBM) provides both analog trunk connections and conn ections to digital telephones. The 4x16 M B M pr ovides connections for four an al og trunk lines and 16 dig ital telephones. Each of the fou r analog trunk lines support caller ID and d[...]

  • Page 59

    Chapter 2 Introducing the BCM hardware 59 BCM200/400 4.0 Installation and Maintenance G uide The ASM, ASM8, ASM8+, and GASM8 each have one RJ-21 connector on the faceplate. Figure 33 on page 59 shows the GASM8. Figure 33 GASM8 faceplate LEDs and connector s The ringer equiva lency number (REN ) per port for ASM8 is 1; the REN for ASM8+ and GASM8 is[...]

  • Page 60

    60 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Loop current 20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum Battery feed voltage -48 V dc ± 10% -48 V dc ± 10% -29 V dc ± 10% -48 V dc ± 10% -48 V dc ± 10 % FIC code OL13ABC N/A N/A N/A N/A Ringer equivalency number 31222 ATA2 to BCM loop resistance (cable only[...]

  • Page 61

    Chapter 2 Introducing the BCM hardware 61 BCM200/400 4.0 Installation and Maintenance G uide Specialized media bay modules (MBMs) This section describes the MBMs that perform a specific job outside of the trunk and station MBM descriptions (see Table 11 ). Fiber expansion m edia bay module The fiber expansion media bay module (FEM) connec ts a maxi[...]

  • Page 62

    62 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 • provides the functionality of a DTM (T1 digital lines only) • splits the incoming T1 li ne so that some of th e lines are used for voice traffic and some of the lines are used for data traffic • provides either the channel service unit (CSU) or data service unit (DSU) functionalit[...]

  • Page 63

    Chapter 2 Introducing the BCM hardware 63 BCM200/400 4.0 Installation and Maintenance G uide Figure 36 BCM400 ex pansion ga teway conf iguration BCM components Refer to the following sections for descriptions of the BCM components: • “BCM power supply” • “BCM400 redundant power supply” • “Power supply adapter cord (international use[...]

  • Page 64

    64 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Figure 38 Standard power supply connecto rs BCM400 redundant power supply The BCM400 redundant power supply (RPS) is available a s a field repla ceable unit (FRU) or as part of the BCM400 RFO. The redun dant power supply co nsists of two power supply m odules and a power supply unit (see [...]

  • Page 65

    Chapter 2 Introducing the BCM hardware 65 BCM200/400 4.0 Installation and Maintenance G uide Figure 39 BCM400 redund ant power supply and mo dules Figure 40 BCM400 redund ant power supply connect ors In addition, international (non -North American) users require a power supply adapter cord for each main unit and expa nsion unit. Power supply module[...]

  • Page 66

    66 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Power supply adapter cord (international users) The power supply adapter cord is for international (non-North Am erican) BCM users. It connects to the power supply on one en d and to the (C-14) BCM power ba r on the other end. You require one power supply adapter cord for ea ch power supp[...]

  • Page 67

    Chapter 2 Introducing the BCM hardware 67 BCM200/400 4.0 Installation and Maintenance G uide Figure 41 BCM200 main unit hard disk an d bracket Figure 42 BCM400 main unit hard disk an d bracket RAID upgrade kit The BCM200 main unit and the BCM40 0 main unit (standard) can contain a r e dundant array of independent disks (RAID). The RAID upgrade kits[...]

  • Page 68

    68 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 The RAID card has three ribbon cable connectors . The hard disk connectors are mounted on the right and left sides of the RAID control ler card. The third ribbon cab le co nnection, mounted at the rear of the card, connects to the prim ary IDE connector on the I/O card (see Figure 43 ). F[...]

  • Page 69

    Chapter 2 Introducing the BCM hardware 69 BCM200/400 4.0 Installation and Maintenance G uide Figure 44 Cooling fan Field replaceable units (FRU) Use Table 12 to Table 17 as a reference when you need to order, replace, or install component hardware. The tables provide references to the component description and installation procedures. Note: The pro[...]

  • Page 70

    70 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Table 13 Chassis field repla ceable units Component description FRU description Installation pro cedure Base function tray “Base function tray component hardware” on pa ge 39 “To install the base function tray” on page 236 Wall-mount kit N/A “Installing the main unit on the wall[...]

  • Page 71

    Chapter 2 Introducing the BCM hardware 71 BCM200/400 4.0 Installation and Maintenance G uide Table 17 MBM Component descripti on FRU descriptio n In stallation proced ure MBM bay filler blanking plate “MBM bays and backplane” on page 50 “Installi ng a media bay mod ule (MBM)” on page 105 DTM MBM “Digital trunk media bay module” on page [...]

  • Page 72

    72 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 Telephones and adapters The following telepho nes and devices can be used with the BCM system: Digital Phone 7100 — one-line display, one memory button without indicator. Digital Phone 7000 (not shown) (International only) — four memory buttons, without display or indicators. Digital [...]

  • Page 73

    Chapter 2 Introducing the BCM hardware 73 BCM200/400 4.0 Installation and Maintenance G uide Digital Phone 7316E + Key Indicator Module (KIM) — all the features of the 7316E plus 24 extra memory buttons with indicators, per KIM. Can be configured as an enhanced central answering position (CAP) that supports line and Hunt group appearances (the eK[...]

  • Page 74

    74 Chapter 2 Introducin g the BCM hardware N0060612 N0060612 IP Phone 2001 (not shown) — connects through an IP link to the BCM system. It has a single-line text display with a row of display keys on the second display line. The IP Phone 20 01 can be used to call thro ugh any type of BCM line. IP Phone 2002 (not shown) — connects throug h an IP[...]

  • Page 75

    Chapter 2 Introducing the BCM hardware 75 BCM200/400 4.0 Installation and Maintenance G uide Accessories The following accessories can be used with the BCM system: Station auxiliary power supply (SAPS) — provides power for the OKIMs when the 7316E is connected to five or more KIMs. It can also be used to extend th e loop length be tween a telepho[...]

  • Page 76

    76 Chapter 2 Introducin g the BCM hardware N0060612 N0060612[...]

  • Page 77

    Chapter 3 Viewing the BCM system LEDs 77 BCM200/400 4.0 Installation and Maintenance G uide Chapter 3 Viewing the BCM system LEDs Refer to the following sections fo r information on the BCM system LEDs: • “Base function tray system status display LEDs” • “Media bay module LEDs” on page 7 9 Base function tray system status display LEDs A[...]

  • Page 78

    78 Chapter 3 Viewing the BCM system LEDs N0060612 N0060612 Status Indicates t he system status. Six non-blinking LEDs in the center indi cate monitoring software i s not active. Green ON – all monitored services are functioni ng Green FLASH – failure in one or more telephony services Green OFF – not all services are working MSC PCI Device/MSC[...]

  • Page 79

    Chapter 3 Viewing the BCM system LEDs 79 BCM200/400 4.0 Installation and Maintenance G uide During system startup, th e power LED an d the st atus LED indicate the status of the system. Table 19 describes the various states of the Power and Status LEDs, and the co rresponding alarm conditions during system startup. Media bay module LEDs The two med[...]

  • Page 80

    80 Chapter 3 Viewing the BCM system LEDs N0060612 N0060612 Figure 46 MBM LEDs Table 20 describes the possible MBM LED states. The following MBMs ha ve additional LEDs: • “DTM LEDs” on page 80 • “BRIM LEDs” on page 82 DTM LEDs The DTM has additional LEDs that are not on most other MBMs. Figure 47 shows the location of the DTM LEDs. Table[...]

  • Page 81

    Chapter 3 Viewing the BCM system LEDs 81 BCM200/400 4.0 Installation and Maintenance G uide Figure 47 DTM LEDs Table 21 describes t he functions of the DTM LEDs. Table 21 DTM LED functions LED Status Descriptions Power – Refer to “Media bay module LE Ds” for details. Status – Refer to “Media bay modul e LEDs” for details. In service Fla[...]

  • Page 82

    82 Chapter 3 Viewing the BCM system LEDs N0060612 N0060612 BRIM LEDs The BRIM has one ad ditional LED beside each RJ-48C jack. Figure 48 shows the location of the LEDs on a BRIM. Figure 48 BRIM LEDs Table 22 describes t he functions of the BRIM LEDs. Table 22 BRIM LED functions LED Status Descriptions Power – Refer to “Media bay module LE Ds”[...]

  • Page 83

    Chapter 4 Installation overvie w 83 BCM200/400 4.0 Installation and Maintenance G uide Chapter 4 Installation overview To install a BCM system, you install a BCM main unit, a BCM expansion unit (optional), and the telephony components. Figu re 49 and Table 23 provi de an overview of the installation process. Figure 49 BCM system instal lation overv[...]

  • Page 84

    84 Chapter 4 Installation ove rview N0060612 N0060612 Table 23 BCM system installati on overview (Sheet 1 of 2) Tasks Description Link to Prepare for installation Ve rify these requ irements: • environmental • electrical • si te telephony wiring “Checking the installation prerequisites” on page 87 Get required equipmen t and tools Ensure [...]

  • Page 85

    Chapter 4 Installation overvie w 85 BCM200/400 4.0 Installation and Maintenance G uide Initialize the system Be gin the configuring process for your system. “Initializing the system” on page 177 Set up the system and set configuration Perform the basic system c onfiguration us ing Element Manager, Startup Profile, or Telset Admi nistration. “[...]

  • Page 86

    86 Chapter 4 Installation ove rview N0060612 N0060612[...]

  • Page 87

    Chapter 5 Checking the installation prer equisites 87 BCM200/400 4.0 Installation and Maintenance G uide Chapter 5 Checking the installation prerequisites Refer to the following sections for informa tion on BCM system installati on prerequisites: • “General req uirements” • “Environmental requirements” • “Electrical requirements” [...]

  • Page 88

    88 Chapter 5 Checking the installation prer equisites N0060612 N0060612 Electrical requirements Ensure you meet the following electrical requirements: • Power must be supplied from a non-switched, un obstructed outlet within 1.5 m (5 ft.) of the BCM units. • The supplied power must be 1 0 0/240 V AC, 50/60 Hz, an d 10 A minimum service with a t[...]

  • Page 89

    Chapter 5 Checking the installation prer equisites 89 BCM200/400 4.0 Installation and Maintenance G uide • use of a station auxiliary power supply (SAPS) for loops 300 m (975 ft.) to 1200 m (3900 ft.). In North America, the SAPS mu st be a CSA- or UL-approved Class 2 power source. In Europe, the SAPS must be a Class II power source and CE marked.[...]

  • Page 90

    90 Chapter 5 Checking the installation prer equisites N0060612 N0060612 • digital mobility controller (DMC), base sta tions, repeaters, and digital mobility phones • Wireless LAN handsets, SVP and TFTP servers, and access points Countries outside of No rth America must order se parately a power cord th at confo rms to their specific requirement[...]

  • Page 91

    91 BCM200/400 4.0 Installation and Maintenance G uide Chapter 6 Installing the BCM main unit This section describes how to install the BCM ma in unit. You can install the main unit in an equipment rack, o n a wall, o r on a des ktop. Figure 50 shows the steps required to install the main unit. Figure 50 Overview of installing the main unit[...]

  • Page 92

    92 Chapter 6 Installing the BCM main unit N0060612 N0060612 Refer to the following sections for information on installing the main unit: • “Unpacking the main unit” • “Installing the main unit in an equipment rack” on page 92 • “Installing the main unit on the wall” on page 96 • “Installing the main unit on a flat surface” o[...]

  • Page 93

    Chapter 6 Installing the BCM main unit 93 BCM200/400 4.0 Installation and Maintenance G uide To attach the rack-mount brackets 1 Place the BCM main unit on a flat, clean surface. 2 Align the screw hole s between the BCM main unit an d the right rack-mount bracket. 3 Fasten the bracket to the BCM main unit using four screws. 4 Align the screw holes [...]

  • Page 94

    94 Chapter 6 Installing the BCM main unit N0060612 N0060612 Figure 52 Attach the ra ck-mount b racket to th e BCM400 m ain unit Figure 53 Attach the mounting br acket to the expansion unit To mount the main unit in an equipment rack 1 Determine the location in the rack wher e you want to install the main unit. 2 Position the main unit in the rack. [...]

  • Page 95

    Chapter 6 Installing the BCM main unit 95 BCM200/400 4.0 Installation and Maintenance G uide Figure 54 Fasten the BCM200 main unit to an equipment rack Figure 55 Fasten the BCM400 main unit to an equipment rack[...]

  • Page 96

    96 Chapter 6 Installing the BCM main unit N0060612 N0060612 Figure 56 Fasten the expansio n unit to the equipme nt rack Installing the main unit on the wall This procedure describes how to mount the BCM200 or BCM400 main unit to a wall. To mount the main unit on the wall, you need: • a wall-mount bracket kit NTAB3422 • four #10 x 2.5 cm (# 10 x[...]

  • Page 97

    Chapter 6 Installing the BCM main unit 97 BCM200/400 4.0 Installation and Maintenance G uide 3 Choose a location on the backboar d that is level and leaves enou gh space on the sides (23 cm or 9 in.) to insert and remove the media bay modules (MBMs). 4 Mark the location of the wall-mount brac ket holes o n the plywood backboard. a Use the wall-moun[...]

  • Page 98

    98 Chapter 6 Installing the BCM main unit N0060612 N0060612 Figure 57 Attach the wall-mount br ackets to the BCM200 main u nit Figure 58 Attach the wall-mount br ackets to the BCM400 main u nit 8 Hang the BCM main unit on the backboard screws . Make sure the main unit is level. Ensure the wood screw heads seat fully in to the wall-mount bracket slo[...]

  • Page 99

    Chapter 6 Installing the BCM main unit 99 BCM200/400 4.0 Installation and Maintenance G uide To install the BCM main un it on a table or shelf 1 Attach four rubber feet to th e corners on the bottom of the main unit. 2 Position the main unit on the table or shelf. 3 Make sure you leave enough space around the unit for ventilation and access to the [...]

  • Page 100

    100 Chapter 6 Installing the BCM main unit N0060612 N0060612[...]

  • Page 101

    Chapter 7 Installing an expansion unit 101 BCM200/400 4.0 Installation and Maintenance G uide Chapter 7 Installing an expansion unit Adding an expansion unit increases the capacity of your BCM system by prov iding a method of adding media b ay modules (MBMs). Each MBM y ou add increases the n umber of public switched telephone network (PSTN) trunks[...]

  • Page 102

    102 Chapter 7 Installing an expansion unit N0060612 N0060612 Refer to the following sections for in formation on installing an expansion unit: • “Unpacking the expa nsion unit” • “Installing the expansio n unit” on page 102 • “Connecting the BCM expansion unit to the BCM main unit” on page 103 Unpacking the expansion unit Open the[...]

  • Page 103

    Chapter 7 Installing an expansion unit 103 BCM200/400 4.0 Installation and Maintenance G uide Connecting the BCM expansion unit to the BCM main unit After the expansion unit is inst alled in the desired location, use the supplied DS256 cable (NTAB3086) to connect it to the BCM main un it. The cable has the followi ng characteristics: • all 8 pins[...]

  • Page 104

    104 Chapter 7 Installing an expansion unit N0060612 N0060612 To connect the expansion unit to the main unit 1 Plug one end of the suppl ied DS256 cable into the DS256 connecto r on the expansion unit (see Figure 61 ). Figure 61 DS256 connector on the expa nsion unit 2 Plug the other end of the cable into the DS256 co nnector on th e faceplate of th[...]

  • Page 105

    Chapter 8 Installing a media bay module (MBM) 105 BCM200/400 4.0 Installation and Maintenance G uide Chapter 8 Installing a media bay module (MBM) Use the procedures in this chap ter to select and install the media bay modules (MBM) in BCM main unit and the expansion unit. This chapter contains th e following information: • “Selecting MBMs for [...]

  • Page 106

    106 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Figure 63 Process for determining MBMs The first step in selecting the MB Ms is to establish the number of extensions (internal lines) and PSTN lines (trunk lines) you have or n eed. This step allows you to determine the number and type of MBMs you require. The following sections [...]

  • Page 107

    Chapter 8 Installing a media bay module (MBM) 107 BCM200/400 4.0 Installation and Maintenance G uide 2 Use the number of lines and th e number of lines per MBM to determine how many MBMs you need. For example: • If you require 24 T1 digital lines, you need 1 DTM becau se a single DTM can handle 24 T1 lines (North America). • If you require 2 an[...]

  • Page 108

    108 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Selecting station MBMs The number and ty pe of telephones and relate d equipment yo u have determines which station MBMs you require. To select station MBMs 1 In Table 26 , record the number of ea ch type of extensio n you have. 2 Use the number of extensions and the number of ext[...]

  • Page 109

    Chapter 8 Installing a media bay module (MBM) 109 BCM200/400 4.0 Installation and Maintenance G uide Selecting a fiber expansion module (FEM) The FEM allows you to connect a maximum of si x Norstar MBMs to a BCM system. Each FEM connection requires on e DS30 bus, therefore, the BCM use d for this purpose can only supp ort one FEM module if you are [...]

  • Page 110

    110 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Figure 64 DS30 mo del DS30 numbers are set using the number 4, 5, and 6 DIP switches on the back or underside of the MBMs. The exception is the FEM MBM. The FEM DI P switches turn on ports, each of which consumes one bus. Setting offsets Each offset represents one-quarter of a DS3[...]

  • Page 111

    Chapter 8 Installing a media bay module (MBM) 111 BCM200/400 4.0 Installation and Maintenance G uide Offsets are assigned usin g DIP switc hes 1, 2, and 3 on the MBM. Figure 65 on page 111 shows a DS30 broken down in to four offset grou ps of four (single d ensity) or eight (double density) lines each. Figure 65 Offsets are part of DS30 cha nnel li[...]

  • Page 112

    112 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Figure 66 Space requirements fo r MBMs, on a per-DS30 configu ration Figure 67 on page 113 illustrates the space requir ements for special MBMs. Trunks (lines) Stations (extensions) 1 DD DSM 32+ per DS30 2 DD DSM 16+ per DS30 4 DD ASM 8s or GASM8s per DS30 1 DSM 16 per DS30 1 DSM [...]

  • Page 113

    Chapter 8 Installing a media bay module (MBM) 113 BCM200/400 4.0 Installation and Maintenance G uide Figure 67 Space requirements fo r special MBMs To determine bus requirements 1 Make a list of MBMs and the space requirem ents for each MBM you chose. Refer to the following table. 2 Set the bus numbers and offsets on the MBM DIP switches. Refer to [...]

  • Page 114

    114 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Assigning DS30 resources MBMs are assigned to DS30 buses in a specific hierarchical manner. This section describes the preferred order of positioning for each type of MBM. The following are s ome genera l notes about assigning MBMs: • The DIP swi tches on the DDIM a re used to s[...]

  • Page 115

    Chapter 8 Installing a media bay module (MBM) 115 BCM200/400 4.0 Installation and Maintenance G uide Choosing the assigned order for MBMs Assign the MBMs and DS30 buses in t h e order shown in Figure 68 on page 115 . Station MBMs are assigned starting with DS30 2. This allows telephones to start numbering from the system Start DN (the default is 22[...]

  • Page 116

    116 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Determining MBM DIP switch settings Assign DIP switch settings before you install an MBM. T h e DIP switches are located on the back or underside of the MBM. To determine MBM DIP switch settings 1 Use Table 28 (trunk MBMs) and Table 29 (station MBMs) to determ ine a switch setting[...]

  • Page 117

    Chapter 8 Installing a media bay module (MBM) 117 BCM200/400 4.0 Installation and Maintenance G uide Figure 69 How to use the config uration map Example: Position your DSM 32 MBM (step 1), which requires two full DS30 buses (step 2), in DS30 2 and 3 (step 3). Moving across, note that the offset is 0 (step 4). Set the DIP switches on the MBM to matc[...]

  • Page 118

    118 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 3 0 Picks up ch. #4 0 Picks up ch. #4 0 0 0 0 0 0 on on on on on off 0 1 1 1 1 1 1 on on off on on off 1 2 2 2 2 2 2 on off on on on off 2 3 3 3 on off off on on off 3 4 0 Picks up ch. #5 0 Picks up ch. #5 0 0 0 0 0 0 on on on on off on 0 1 1 1 1 1 1 on on off on off on 1 2 2 2 2 [...]

  • Page 119

    Chapter 8 Installing a media bay module (MBM) 119 BCM200/400 4.0 Installation and Maintenance G uide Table 29 shows po ssible DS30 and offset configurat ions for each type of station MBM, and the corresponding switch settings. No te that DIP switch 1 indicate s the density mode for DSM 16+ and DSM 32+ (SDD = single density, DIP switch 1:on; FDD = D[...]

  • Page 120

    120 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Setting MBM DIP switches Before you install the MBMs into the BCM system, you must set the DIP switches. Make a note of these settings either on the chart shown in Table 28 or in the Programming Record form. To set MBM DIP switches 1 Locate the DIP switches o n the MBM. See Figu r[...]

  • Page 121

    Chapter 8 Installing a media bay module (MBM) 121 BCM200/400 4.0 Installation and Maintenance G uide 4 You are now ready to install the MB Ms into the BCM system. Refer to “Installing optional telephony equipment” on page 173 for details. Assigning line and extension numbers The switch settings on the MBM determine the line numbers and extens i[...]

  • Page 122

    122 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Table 32 shows the switch settings fo r each DS30 bus, and the resulting line assignments. DDIM swit ch setti ngs The DDIM combines a DTM and a data module. Th e switch setting you choose determines the DS30 bus assigned to the DTM portion of the DD IM. Th e data module is automat[...]

  • Page 123

    Chapter 8 Installing a media bay module (MBM) 123 BCM200/400 4.0 Installation and Maintenance G uide BRI switch settings You can install a maximum of three BRIM MBMs per DS30 bus on the offsets indicated in Table 34 . CTM switch settings There are two models of CTMs. CTM4: The CTM4 provides connections for fou r analog calling line identification ([...]

  • Page 124

    124 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Table 35 shows the switch settings for each DS30 number, and the re sulting line assignments for CTMs and CTM8s. Table 35 CTM4 and CTM8 switch settings Select DS30 bus Select offset Enter these switch settings To assign these lines To assign these lines CTM8 123456 CTM4 Lower (lin[...]

  • Page 125

    Chapter 8 Installing a media bay module (MBM) 125 BCM200/400 4.0 Installation and Maintenance G uide GATM switch settings There are two models of GATM: GATM 4: The GATM 4 provides conn ections for four an alog calling line identification (CLID) or supervision disconnect PSTN line s . Each voice line uses one line in the DS30 bus offset. Because eac[...]

  • Page 126

    126 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 Table 36 lists the DIP switch settings for th e GATM country select DIP switches. Table 37 lists the possi b le DIP switch settings for the GATM mode select DIP switches. 4x16 switch settings The 4x16 MBM combines a CTM and a DSM16. The CT M only requires four lines on the DS30 bu[...]

  • Page 127

    Chapter 8 Installing a media bay module (MBM) 127 BCM200/400 4.0 Installation and Maintenance G uide Table 38 shows the switch settings for each DS30 bus, and the assign ed lines and dialing numbers (DNs) for each DS30 bus. Table 38 4x16 switch settings Select DS30 bus # Select offset Enter these switch settings To assig n these line s And this DS3[...]

  • Page 128

    128 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 ASM 8 and GASM8 switch settings In a single-density config uration, such as for DS30 6 or 7 wh en they are set to the default PDD, only offset 1 and 2 are available to ASM 8/GASM 8. In a double-density configu ration, you can install four GASM8s for each DS30 bus. Table 38 shows t[...]

  • Page 129

    Chapter 8 Installing a media bay module (MBM) 129 BCM200/400 4.0 Installation and Maintenance G uide The mode used defines which featur es are available, as shown in Table 40 . The GASM8 has the following switches: • Switch 1: firmware download capability — off = Standard mode — on = Enhanced mode • Switch 2: when to do wnload firmware (for[...]

  • Page 130

    130 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 DSM switch settings There are different types of DSMs: • DSM16/DSM16+ have one connector, which c onnects to 16 lines (telephones). These modules require a full DS30 number each (sing le density) or half a bus (do uble density). • DSM32/DSM32+ have two connectors, each of whic[...]

  • Page 131

    Chapter 8 Installing a media bay module (MBM) 131 BCM200/400 4.0 Installation and Maintenance G uide DSM16+ and DSM 32+ doubl e density switch set tings (upgraded system) The following table shows t he switch settings for DSM-plus modules d e ployed as double density on a system that has been upgrad ed from BCM 2.5 to BCM 3.0 or later software. Tab[...]

  • Page 132

    132 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 DSM16/DSM 32 single density switch setti ngs (new system) The following table shows t he switch settings for DSM modules deployed as single density on a new system running BCM 3.0 or later software. DSM16+ and DSM 32+ doubl e density switch set tings (new system) The following tab[...]

  • Page 133

    Chapter 8 Installing a media bay module (MBM) 133 BCM200/400 4.0 Installation and Maintenance G uide FEM switch settings The DIP swi tches on the underside of the FEM are used to turn the six ports on the front of the module on or off. You need to turn a port on for eac h Norstar expansion module you want to connect to the BCM system. Each po rt al[...]

  • Page 134

    134 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 BCM400 expansion gateway MB Ms MBMs are installed in the BCM400 expansion ga teway in the same mann er as in the BCM400 main unit. Refer to Figure 72 on page 134 and Figure 73 on page 135 for sample MBM layouts using the expansion g ateway. The following rules appl y when using a [...]

  • Page 135

    Chapter 8 Installing a media bay module (MBM) 135 BCM200/400 4.0 Installation and Maintenance G uide Figure 73 BCM400 expansio n gateway con figuration Installing an MBM After you set the switches on the MBMs, you ca n install them in the BCM main unit or the expansion unit. The BCM200 main unit accommodates a maxi mum of two MBMs. The BCM400 main [...]

  • Page 136

    136 Chapter 8 Installing a m edia bay module (MBM) N0060612 N0060612 To install an MBM in the BCM main unit or expansion unit 1 Ensure that the switches on the MBM are set correctly. For informatio n about how to set the switches, refer to “Determining MBM DIP switch settings” on page 116 . In the case of FEM modules, the switches activate the [...]

  • Page 137

    Chapter 9 Connecting the cab les 137 BCM200/400 4.0 Installation and Maintenance G uide Chapter 9 Connecting the cables This section describes initial system startup pr ocedures for the BCM system and contains the following information: • “Connecting power to th e BCM system” on page 138 • “Checking system power and status” on page 139 [...]

  • Page 138

    138 Chapter 9 Connecting the cables N0060612 N0060612 Connecting power to the BCM system The BCM system is available in North American and International versions. Ensure that the power supply is correct for your locatio n. The BCM200 and BCM4 00 systems have standard power supplies and redundant power supplies that adju st automatically to the requ[...]

  • Page 139

    Chapter 9 Connecting the cab les 139 BCM200/400 4.0 Installation and Maintenance G uide Checking system power and status After you connect power to the BCM system, the power LED on the front of the base function tray and expansion unit lights. Once th e system services have reactivat ed, the status LED turns solid green. For further informa tion on[...]

  • Page 140

    140 Chapter 9 Connecting the cables N0060612 N0060612 Figure 74 Module power and sta tus LEDs Wiring the MBMs This section describes how to wire the cables that connect to the station and trunk MBMs. • The station MBMs have one or two 50-pin amph enol connectors that re quire 25-pair cables to connect the MBMs to the equipm ent in the telephone r[...]

  • Page 141

    Chapter 9 Connecting the cab les 141 BCM200/400 4.0 Installation and Maintenance G uide Warning: Qualified persons to service the system The installation and service of this unit must be performed by service person nel with the appropriate training and experience. Service personne l must be aware of the hazard s of working with telephon y equipment[...]

  • Page 142

    142 Chapter 9 Connecting the cables N0060612 N0060612 Connect the MBMs to service p roviders To connect DTM, CTM, CTM8, BRIM S/T, or 4x16 MBMs 1 On the front of the MBM, loca te the RJ-48C jack (DTM), RJ -45 jack (BRIM), or the RJ-11 jacks (CTM and 4x16). 2 Wire one end of the cable to the demarcation blocks of the bui lding. Figure 75 shows the wi[...]

  • Page 143

    Chapter 9 Connecting the cab les 143 BCM200/400 4.0 Installation and Maintenance G uide Figure 77 shows the wiring pin-o ut for a BRIM S/T to the service provider. This diagram also applies to an S-Loop BRI and is capable of ha ving S-Loop devices connected to it (video phones, terminal adapters, grou p 3 fax machines). The T setting on the BRI Loo[...]

  • Page 144

    144 Chapter 9 Connecting the cables N0060612 N0060612 Figure 78 on page 144 shows the wiring pin-outs for a GATM to connect to a service pr ovider. Wiring MBMs to internal connections After you wire the trunk MBMs , you can install the wiring to the station MBMs. These are the MBMs that connect to the internal telephone sets. All station MBM wiring[...]

  • Page 145

    Chapter 9 Connecting the cab les 145 BCM200/400 4.0 Installation and Maintenance G uide To connect the DSM16+, DSM32+ , ASM8, GASM8, or 4x16 MBMs 1 Wire 16 wire pairs from the am phenol connector to the local connecting blocks so the y connect to the 16 sta tion sets you want connected to this MBM. Table 48 provides th e wiring scheme for t he DSM1[...]

  • Page 146

    146 Chapter 9 Connecting the cables N0060612 N0060612 Table 49 provides th e wiring scheme for t he ei ght pairs that conn ect to the ASM. Table 48 DSM wiring chart Pin Wire c olor Port 1 Set # 2 Set # Wiring for DSM 16/16 +, 4x16, DSM 32/32+ 1 Single connector, or bo ttom connector on DSM 32/32+ modules. 2 Upper connector on DSM 32/32+ modules. 26[...]

  • Page 147

    Chapter 9 Connecting the cab les 147 BCM200/400 4.0 Installation and Maintenance G uide 2 Install the telephones and peripheral equipment (if it is a new system): a Attach the ca bles for the t elephones to th e connecting blocks. b Install the telephones. Refer to “Installing telephones and peripherals” on page 161 . 3 Plug the female amphenol[...]

  • Page 148

    148 Chapter 9 Connecting the cables N0060612 N0060612 Wiring the FEM A fiber expansion module (FEM) allows you to upgrade from a Norstar sy stem to a BCM system by reusing the Norstar MBMs. The MBMs connect to the FEM using the same fiber cable that connected them to the Nors tar fiber expansion card. To connect the fiber cables 1 Ensure the BCM sy[...]

  • Page 149

    Chapter 9 Connecting the cab les 149 BCM200/400 4.0 Installation and Maintenance G uide Table 50 compares the designated extension number s on the Norstar and on the BCM systems. Setting DNs and port numbers The MBM, based on the switch se ttings, defines which DNs and po rt numbers can be populated with telephones. If you have changed the default [...]

  • Page 150

    150 Chapter 9 Connecting the cables N0060612 N0060612 MBM combinations This section describes some comb inations of trunk an d station MBMs to demonstrat e how to fit the MBMs into the DS30 resources. These configur ations are meant to help demonstrate how your system can be configured using th e information in this guide and do not necessarily ref[...]

  • Page 151

    Chapter 9 Connecting the cab les 151 BCM200/400 4.0 Installation and Maintenance G uide Combining CTMs/G ATMs and 4x16s The 4x16 co mbination MBM is a combination of a CTM4 and a DSM16. A maximum of four CTM4s/GATM4s can fit into a DS30 bus when each is given a different offset. Th erefore, you can combine a maximum of three CTM4s/GATM4s w ith a 4x[...]

  • Page 152

    152 Chapter 9 Connecting the cables N0060612 N0060612 Table 53 demonstrates this combinat ion, incl ud ing the switch settin gs for each MBM. Table 53 DSM combined with 2 DTMs and 2 ASMs DS30 channel # Each heavily-outlined and sh aded square represen ts one module Switch setting 1 DSM32/32+ offset 0 1 DSM16/16+ offset 0 2 ASM8s/ GASM8 offset 0 and[...]

  • Page 153

    Chapter 9 Connecting the cab les 153 BCM200/400 4.0 Installation and Maintenance G uide Table 54 demonstrates eith er a double-density sy stem. DECT combinations This section describes a system containi ng a DE CT MBM, three BRIM MBMs, and two DSM 32s. This configuration uses all t h e DS30 chan nels, with the exception of one offset. Table 55 demo[...]

  • Page 154

    154 Chapter 9 Connecting the cables N0060612 N0060612 Changing configurations Here are some points to consider when chan ging modules in existin g or new BCM systems: • Trunk and an alog station MBMs can not share a DS30 bus. • MBMs that require more than one DS30 bu s automatically assign the next bus in chronological order. Therefore, if an e[...]

  • Page 155

    Chapter 9 Connecting the cab les 155 BCM200/400 4.0 Installation and Maintenance G uide • The goal is to have a balanced mix of trunk and station MBMs. • Write the DIP switch settings for each module in a place that is handy to reference when you decide to change or add MBMs. • If you update your Norstar system to a BCM sy stem, your station [...]

  • Page 156

    156 Chapter 9 Connecting the cables N0060612 N0060612 Connecting the cards The data networking hardware (MSC) is installed in the BCM main unit at the factory. All systems have dual embedded Ethernet interfaces. Some models come with an embedded V.92 modem. WAN cards and modems are ordered sepa rately. Figure 79 shows a BCM200 configuration with a [...]

  • Page 157

    Chapter 9 Connecting the cab les 157 BCM200/400 4.0 Installation and Maintenance G uide To connect the B CM system to the WA N 1 Ensure the sy stem is powered up before connecting this cable. 2 Do one of the following: • To connect the WAN card usin g the RJ-48C connector, insert the wide area n etwork (WAN) cable into the RJ-48C jack on the WAN [...]

  • Page 158

    158 Chapter 9 Connecting the cables N0060612 N0060612 Table 59 shows the wire connections for a V.35 adapter cable. 3 Receive Data A 3 16 Receive Data B 16 4 Request to Send A 4 17 Receive Clock A 17 5 Clear to Send A 5 18 18 6 Data Set Ready A 6 19 Request To Send B 19 7 Signal Ground 7 20 D ata Terminal Ready A 20 8 Data Carrier Detect A 8 21 21 [...]

  • Page 159

    Chapter 9 Connecting the cab les 159 BCM200/400 4.0 Installation and Maintenance G uide Table 60 shows the wire connections fo r a DB15 X.21 adapter cable. Installing the cards Refer to “Replacing data cards and proc essing hardware” on page 299 for the removal and installation process for these cards. Table 60 DB15 X.21 adapt er cable DB26 on [...]

  • Page 160

    160 Chapter 9 Connecting the cables N0060612 N0060612[...]

  • Page 161

    161 BCM200/400 4.0 Installation and Maintenance G uide Chapter 10 Installing telephone s and peripherals This section describes how to install telephones and peripherals. You can add telephones and periph erals before or after you in itialize your system. Telephone configuration is determined by which station media bay modu le (MBM) you are using. [...]

  • Page 162

    162 Chapter 10 Installing tele phones and peripherals N0060612 N0060612 Refer to Chapter 11, “Installing the analog terminal adapter,” on page 167 for the requirements and procedure for installing the device. Central Answering Position (CAP/eCAP) A Central Answering Position (CAP) provides ad ditional auto-dial positi ons or additional line app[...]

  • Page 163

    Chapter 10 Installing tele phones and pe ripherals 163 BCM200/400 4.0 Installation and Maintenance G uide Table 61 Cross-referencin g ports and DNs on a 2.5 system upgra ded to 3.0 or newer softwa re Pins Port* DS 30 bus 02 DNs DS 30 bus 03 DNs DS 30 bus 04 DNs DS 30 bus 05 DNs DS 30 bus 06 DNs DS 30 bus 07 DNs 26/1 X01 221 237 253 269 285 301 27/2[...]

  • Page 164

    164 Chapter 10 Installing tele phones and peripherals N0060612 N0060612 Table 62 Cross-referencin g ports and DNs on a new version 3.0 or ne wer system Pins Port* DS 30 bus 02 DNs DS 30 bus 03 DNs DS 30 bus 04 DNs DS 30 bus 05 DNs DS 30 bus 06 DNs DS 30 bus 07 DNs 26/1 X01 221 253 285 317 349 381 27/2 X02 222 254 286 318 350 382 28/3 X03 223 255 28[...]

  • Page 165

    Chapter 10 Installing tele phones and pe ripherals 165 BCM200/400 4.0 Installation and Maintenance G uide Installing an emergency telephone You can use the emergency telephone to make calls when there is no power to the BCM system. To install an emergency telephone on the BCM sy stem, connect a single lin e analog telephone to the auxiliary port on[...]

  • Page 166

    166 Chapter 10 Installing tele phones and peripherals N0060612 N0060612 T7406 cordless telephones use the DNs for the ports on the station module that is connected to the base station. They are digital sets an d use M731 0/T7316 as an operational model. Moving telephones You can move a BCM digital telephone to a new location w ithin the system with[...]

  • Page 167

    167 BCM200/400 4.0 Installation and Maintenance G uide Chapter 11 Installing the analog terminal adapter This section provides installatio n instructions for the analog te rminal adapter 2 (ATA2) or ATA. The ATA2 connects a standard analog voice d evice or data communicatio n device to the BCM system through a digital station module. Examples of an[...]

  • Page 168

    168 Chapter 11 Installing the analog terminal adapter N0060612 N0060612 Figure 80 Analog telephone inst allation overview Analog data device The ATA2 connects a standard analog da ta device, such as a fa x or modem, to the BCM system. Figure 81 shows an installation overview for connecting a data communication device through an ATA2 to the BCM syst[...]

  • Page 169

    Chapter 11 Installing the analog term inal adapter 169 BCM200/400 4.0 Installation and Maintenance G uide Figure 82 ATA2 top view Figure 83 shows the pin-outs for the connection cables. Figure 83 ATA2 pin-outs To connect the A TA2 1 Connect one end of a line cord to the ATA2 terminal jack. 2 Connect the other end to y our telephone, modem, or fax m[...]

  • Page 170

    170 Chapter 11 Installing the analog terminal adapter N0060612 N0060612 To mount the ATA2 on a wall 1 When using 0.5 mm wire (24 AWG), select a location within 800 m (2600 ft.) of the BCM main unit. 2 Allow 12.5 cm (5 in.) clearance for the line j ack, terminal jack, and power supply connector. 3 Screw two 4-mm (#8) screws into the wall, 130 mm (5 [...]

  • Page 171

    Chapter 11 Installing the analog term inal adapter 171 BCM200/400 4.0 Installation and Maintenance G uide Figure 85 Insertion loss from the CO to the analog telephone Measure the total insertion loss between the CO an d analog device by using standard dial-up test lines with a transmission test set (for example, Hewlett-Packard 49 35A Transmission [...]

  • Page 172

    172 Chapter 11 Installing the analog terminal adapter N0060612 N0060612 • Replace the analog telephone with the test set. • Use TRANSMIT/600 OHM/HOL D mode on the test set. 3 Make sure the test set connects in parallel to the service lin e before removing the analog telephone or the line drops. 4 Remove the analo g telephone. 5 Introduce a 1 k [...]

  • Page 173

    173 BCM200/400 4.0 Installation and Maintenance G uide Chapter 12 Installing optional telephony equipment Use the procedures described in th is chapter to connect the optional ringer, page, and music telephony equipment to the media services card (MSC) co nnectors. Locate and use the MSC connectors on the front of the BCM base fun ction tray. This [...]

  • Page 174

    174 Chapter 12 Installing optio nal telephony equipment N0060612 N0060612 Activating auxiliary ringer programming You can activate the auxiliary ringer by setting aux iliary ring for specific external lines and BCM telephones. Connecting the external paging system You can connect a custo mer-supplied externa l paging system to prov ide paging over [...]

  • Page 175

    Chapter 12 Installing optiona l telephony equipment 175 BCM200/400 4.0 Installation and Maintenance G uide Figure 88 Page relay jack 4 Select the appropriate option for your system: • If you are adding more aux iliary equipment, proceed to “Connecting an external music source” on page 175 . • If you are finished addi ng auxiliary equi pment[...]

  • Page 176

    176 Chapter 12 Installing optio nal telephony equipment N0060612 N0060612 To connect an external music so urce 1 Connect the miniature jack of the music source output to the mu sic-on-hold input on the MSC. Refer to Figure 89 . Figure 89 Music-on-hold jack 2 Adjust the volume of the music source to an ap propriate level by activating Background Mus[...]

  • Page 177

    Chapter 13 Initializing the system 177 BCM200/400 4.0 Installation and Maintenance G uide Chapter 13 Initializing the system After you start the BCM system, you are ready to set the initial conf iguration parameters. The initial configuration defines your BCM system to the network. It also gives the system a unique identity and initial parame ters.[...]

  • Page 178

    178 Chapter 13 Initializing the system N0060612 N0060612 If you must change the IP addres s (due to a conflict with your network), connect to the BCM system using an Ethernet crossover cable (se e “Using the Ethernet crossover cab le” on page 17 8 ), through the serial port (see “Connecting through the serial po rt” on page 179 ), or chan g[...]

  • Page 179

    Chapter 13 Initializing the system 179 BCM200/400 4.0 Installation and Maintenance G uide 4 Start the computer. To configure your computer 1 From the Start menu, choose Settings then choose Control Panel . 2 Double-click the Network icon. 3 Select your TCP/IP adapter, and then click the Properties button. 4 Click the IP Address tab. 5 Click the Spe[...]

  • Page 180

    180 Chapter 13 Initializing the system N0060612 N0060612 Null modem cable setup Table 63 and Figure 91 show the correct wi ring for the BCM serial port of the null modem cable. Figure 91 Serial pinout Transmission parameters: • 9600 bits per second • 8 data bits •n o p a r i t y • 1 stop bit • hardware flow co ntrol To display the configu[...]

  • Page 181

    Chapter 13 Initializing the system 181 BCM200/400 4.0 Installation and Maintenance G uide a If using a terminal emulation pr ogram (Hyperterminal), attach a configuration computer to the BCM main unit serial port (recommended meth od). b If you are accessing the BCM main unit through your local area network thr ough SSH (secure socket shell), use t[...]

  • Page 182

    182 Chapter 13 Initializing the system N0060612 N0060612 To generate a keycode through the Nortel Keycod e Retrieval System (KRS), yo u require: • Username and password for the KRS (http://www.nortel.com/servsup/krs) • BCM 4.0 feature authorization code for each feature • BCM 4.0 system ID You can apply a keyco de file using: • Element Mana[...]

  • Page 183

    Chapter 14 Configuring the BCM system 183 BCM200/400 4.0 Installation and Maintenance G uide Chapter 14 Configuring the BCM system This section provides informa tion on config uring the basic BC M parameters. You can config ure more advanced parameters us ing Element Manager or Telset Administration after the BCM system is operational. Figure 93 sh[...]

  • Page 184

    184 Chapter 14 Configu ring the BCM system N0060612 N0060612 Initial parameters overview The initial parameters are the required parame ters that can be configured using Telset Administration, Element Manager, or the Startup Profile. See Table 64 for a list of the initial parameters. Table 64 Initial parameters Parameters Telset Administration Elem[...]

  • Page 185

    Chapter 14 Configuring the BCM system 185 BCM200/400 4.0 Installation and Maintenance G uide Startup parameters overview The startup parameters are the re maining required parameters that cannot be configured using Telset Administration. These parameters must be configured using Element Manager or the Startup Profile. See Table 65 for a list of the[...]

  • Page 186

    186 Chapter 14 Configu ring the BCM system N0060612 N0060612 SNMP manager: • Manag er IP address N/A Configurati on > Administrator Access > SNMP > General tab SNMP Manager User accou nt: •U s e r I D •G r o u p • Description • Callback numbe r N/A Configurati on > Administrator Access > View by Accounts tab User Account Ta[...]

  • Page 187

    Chapter 15 Using Telset Administration t o set the basic parameters 187 BCM200/400 4.0 Installation and Maintenance G uide Chapter 15 Using Telset Administration to set the basic parameters Telset Administration allows you to use a digi tal telephone with a two- line display to set the BCM configuration parameters . You cannot set all th e basic pa[...]

  • Page 188

    188 Chapter 15 Using Telset Admi nistration t o set the ba sic parame ters N0060612 N0060612 Configuring the initial parameters Use the following procedures to configure the initial parameters for the BCM using Telset Administration: • “To enter the keycodes” • “To configure the IP address” • “To configure the modem” on page 189 ?[...]

  • Page 189

    Chapter 15 Using Telset Administration t o set the basic parameters 189 BCM200/400 4.0 Installation and Maintenance G uide 4 Press OK . 5 Press CHNGE to modify the IP settings. The display screen shows if DHCP is enabled or disabled. 6 Do one of the following: a If DHCP is currently enabled: • Press DIS to disable DHCP. You have the option to mod[...]

  • Page 190

    190 Chapter 15 Using Telset Admi nistration t o set the ba sic parame ters N0060612 N0060612 To select the telephony st artup template and start DN You set the template and start DN using Feat ur e **STARTUP from a two-lin e display telephone. Refer to the BCM 4.0 Telset Ad ministration Guide for information on usin g Telset Administration to set t[...]

  • Page 191

    Chapter 15 Using Telset Administration t o set the basic parameters 191 BCM200/400 4.0 Installation and Maintenance G uide 12 Press CHNGE to change the password for the selected account. 13 Enter the new passwo rd for the account. 14 Enter the new password again to confirm it. Refer to “To create user accou nts” on page 203 for more information[...]

  • Page 192

    192 Chapter 15 Using Telset Admi nistration t o set the ba sic parame ters N0060612 N0060612[...]

  • Page 193

    Chapter 16 Using Element Manager to set the basic paramete rs 193 BCM200/400 4.0 Installation and Maintenance G uide Chapter 16 Using Element Manager to set the basic parameters The Element Manager application provides a comput er-based client interface that can connect to devices over an IP netwo rk and display the programming interface for that d[...]

  • Page 194

    194 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612 Prerequisites BCM Element Manag er has the fo llowing system requirements: • Windows: Windows 98SE, Windows 2000, Windows XP • RAM: minimum 256 MB, recommen ded 512 MB • free space: 150 MB • BCM Element Manag er access is als o supported through a Citrix serv[...]

  • Page 195

    Chapter 16 Using Element Manager to set the basic paramete rs 195 BCM200/400 4.0 Installation and Maintenance G uide To connect to th e BCM system 1 Open BCM Element Manager. 2 From the Network menu, select New Network Element , and then select Business Communications Manager . 3 Enter the BCM system IP address, the userna me, and password (the def[...]

  • Page 196

    196 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612 To configure the LAN IP address 1 From the Configuration tab, click the Resources folder to expand it. 2 Select Network Interfaces . 3 Select the Interfaces tab. It is normally selected by default. 4 Select the LAN interface to configure. 5 From the Details panel, se[...]

  • Page 197

    Chapter 16 Using Element Manager to set the basic paramete rs 197 BCM200/400 4.0 Installation and Maintenance G uide To configure the startup tem p late for telephony services 1 From the Administration tab, click the Utilities folder to expand it. 2 Select Reset . 3 Click Cold Reset Telephony Services . The Cold Reset Telephony dial og box opens. 4[...]

  • Page 198

    198 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612 5 Click Instal l . Configuring the startup parameters Use the following procedures to configure the startup parameters for the BCM system using Element Manager: • “To enter a name for your system” • “To configure the da te and time settings” • “To con[...]

  • Page 199

    Chapter 16 Using Element Manager to set the basic paramete rs 199 BCM200/400 4.0 Installation and Maintenance G uide 3 Configure the Date and Time attributes (see Table 69 ). To configure DHCP server setting s 1 From the Configuration tab, click the Data Services folder to expand it. 2 Select DHCP Server . 3 Select the DHCP Settings tab. 4 Configur[...]

  • Page 200

    200 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612 8 Click the IP Terminal DHCP Options tab. 9 Configure the DHCP server attributes (see Table 71 ). To configure IP Phones 1 From the Configuration tab, click the Resources folder to expand it. 2 Select Telephony Resources . 3 From the Actual Type column, select IP &am[...]

  • Page 201

    Chapter 16 Using Element Manager to set the basic paramete rs 201 BCM200/400 4.0 Installation and Maintenance G uide 4 Configure the IP Terminal Globa l Settings attributes (see Table 72 ). You can configure other attributes on the IP Terminal Global Settings tab depending on the requirements for your system. To configure SNMP settings 1 From the C[...]

  • Page 202

    202 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612 5 Configure the attributes for Modify SNMP Settings (see Table 73 ). 6 Click Ok . To configure SNMP community strin gs 1 From the Configuration tab, click the Administrator Access folder to expand it. 2 Select SNMP from the Administrator Access folder. 3 Select the C[...]

  • Page 203

    Chapter 16 Using Element Manager to set the basic paramete rs 203 BCM200/400 4.0 Installation and Maintenance G uide To create user accounts 1 From the Configuration tab, click the Administrator Access folder to expand it. 2 Select Accounts and Privileges from the Administrator Access folder. 3 Select the View by Accounts tab. 4 Click Add... to add[...]

  • Page 204

    204 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612[...]

  • Page 205

    Chapter 17 Using the Startup Prof ile to configure parameters 205 BCM200/400 4.0 Installation and Maintenance G uide Chapter 17 Using the Startup Profile to configure parameters The Startup Profile tool enables an experience d administrator to customize a template with common BCM parameters. This temp late is used to quickly conf igure one or multi[...]

  • Page 206

    206 Chapter 17 Using the Startup Prof ile to configure parameters N0060612 N0060612 Refer to the following sections for information on setting the in itial parameters on the BCM system: • “Startup Profile requirements” • “Configuring basic parameters” on page 20 7 Startup Profile requirements To use the Startup Profile temp late, you ne[...]

  • Page 207

    Chapter 17 Using the Startup Prof ile to configure parameters 207 BCM200/400 4.0 Installation and Maintenance G uide 5 Click Download Startup Profile Template on the right side of th e screen , and follow the instructions to download. Configuring basic parameters To customize a Startup Profile for your system 1 On a computer that has a USB port and[...]

  • Page 208

    208 Chapter 17 Using the Startup Prof ile to configure parameters N0060612 N0060612 6 Enter the remaining information in to the Startup Profile editor th at you want loaded onto th e BCM main unit. The Startup Profile editor contains explanatio ns of the various parameters. Click the cell where you want to enter information, and the Help text appea[...]

  • Page 209

    Chapter 17 Using the Startup Prof ile to configure parameters 209 BCM200/400 4.0 Installation and Maintenance G uide The Startup Profile is now lo aded on your BCM system. Startup Profile times and LED sequence Table 76 provides details about the BCM system bo ot times and LED sequence using the Startup Profile to configure system parameters. Next [...]

  • Page 210

    210 Chapter 17 Using the Startup Prof ile to configure parameters N0060612 N0060612[...]

  • Page 211

    Chapter 18 Completing the init ial installation (optional) 211 BCM200/400 4.0 Installation and Maintenance G uide Chapter 18 Completing the initial installation (optional) This section provides information on completing the initial installation of your BCM system. These options are described fo r informative purposes and do not have to be completed[...]

  • Page 212

    212 Chapter 18 Completing the init ial installation (optional) N0060612 N0060612 After the basic configuration is completed, you can further customize your system by using the following configuration options: • “Configuring the media bay modu le” • “Configuring modem se ttings” on page 213 • “Checking for software updates” on p ag[...]

  • Page 213

    Chapter 18 Completing the init ial installation (optional) 213 BCM200/400 4.0 Installation and Maintenance G uide 6 Select the type of MBM that you installed in that location. 7 Click Enable . 8 Repeat steps 4 to 7 to enable each MBM in your system. You can set other parameters for th e MBMs depending on the type of MBM you installed. Configuring m[...]

  • Page 214

    214 Chapter 18 Completing the init ial installation (optional) N0060612 N0060612 Performing a backup You can perform a backup of your BCM system at regular intervals, including aft e r initial installation. This en sures that you have a copy of your syst em data available to restore the system, if needed. Refer to the BCM 4.0 Administration Gu ide [...]

  • Page 215

    215 BCM200/400 4.0 Installation and Maintenance G uide Chapter 19 System monitoring and troubleshooting This chapter describes monitoring and troubleshoo ting options to determine the operational status of, or cause of malfunctions in, the BCM hardware. This section describes the follo wing troubleshooting to pics and issues: • “System status d[...]

  • Page 216

    216 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 System status display LEDs The LEDs on the BCM base functio n tray are part of the system status display (SSD) bo ard. Figure 99 shows an interior vie w of the base function tray and the SSD board location. Figure 99 SSD board connectio ns Figure 100 shows what the LEDs look lik[...]

  • Page 217

    Chapter 19 System monitoring and trouble s hooting 217 BCM200/400 4.0 Installation and Maintenance G uide Figure 100 LED locations on the face of the base function tray Monitoring media bay module LEDs The BCM MBMs are working when both the Powe r and Status LEDs on the modules are on and are not blinking. • If the Power LED does not light, refer[...]

  • Page 218

    218 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 All modules have power and status LEDs, as described in Table 77 . When the modules are working properly, these LEDs are both solid green. Some types of modul es also have LEDs beside th e jacks or for data indicators. Refer to the information on individu al modules for a descri[...]

  • Page 219

    Chapter 19 System monitoring and trouble s hooting 219 BCM200/400 4.0 Installation and Maintenance G uide To monitor hard disk status 1 Open Element Manager. 2 From the Administration tab, click System Status , and then click LED Status . The LED Status screen appears (see Figure 101 ). Figure 101 LED Status screen 3 Verify that the i ndicator show[...]

  • Page 220

    220 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 To determine RAID status 1 Examine the Primary and Mirror LEDs on the BC M400 advanced func tion tray faceplate. Alternatively, examine the hard disk cover access panel on the rear of the BCM200. Use Table 78 to interpret the operational state of the RAID primary master and mirr[...]

  • Page 221

    Chapter 19 System monitoring and trouble s hooting 221 BCM200/400 4.0 Installation and Maintenance G uide RAID disk mirroring The RAID configuration ( R AID 1) uses two hard disks. One disk is call ed the primary master hard disk and the other is called the mirror master hard disk. Disk mirroring is the process of ensuring the data from one hard di[...]

  • Page 222

    222 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 • If you replace a RAID hard disk on site, the BCM system status monitor service automatically detects the presence of a RAID device. The syst em copies the data from the programmed disk to the blank replacement disk. In this case, the programmed ha rd disk is the mirror maste[...]

  • Page 223

    Chapter 19 System monitoring and trouble s hooting 223 BCM200/400 4.0 Installation and Maintenance G uide 3 In the Settings area, ensure th e following fields display the defa ult values as shown (see Table 80 ): a Operation Mode = Mirror Mode b Beep on drive failure = Every 30 secon ds (you can configure the interval between beeps). Figure 103 Dis[...]

  • Page 224

    224 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 Monitoring RAID disk mirror op erational status using Element Manager Use this procedure to monitor the primary master and mirror master hard disk activity on systems equipped with a RAID configur ation. Use Element Manager in this procedure to monitor the RAID disk mirror opera[...]

  • Page 225

    Chapter 19 System monitoring and trouble s hooting 225 BCM200/400 4.0 Installation and Maintenance G uide Accessing the RAID status re port using Element Manager Use the procedure in this section to display a st atus report that summarizes primary master and mirror master hard disk installati on and operational information. The status report is val[...]

  • Page 226

    226 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 Monitor disk mirroring progre ss in tandem with the RA ID LED status indicators. To monitor disk mirroring 1 Open Element Manager after sy stem boot-up is complete. 2 From the Administration tab, click System Status , and then click Disk Mirroring . The Disk Mirroring screen dis[...]

  • Page 227

    Chapter 19 System monitoring and trouble s hooting 227 BCM200/400 4.0 Installation and Maintenance G uide To troubleshoot the emergency telephone connected to a CTM 1 Check that the system has a CTM installed. 2 Check that there is no dial tone at the emergency telephone. 3 Replace the CTM. ATA2 does not function If the BCM ATA2 does not function, [...]

  • Page 228

    228 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 To check for trunk line di al tone to the ATA 2 1 Disconnect the ATA2 external line from the BCM system and connect the data device directly to this external line. 2 Make a call. 3 If the problem continues, the device o r the external line is possibly at fault. 4 Plug the device[...]

  • Page 229

    Chapter 20 Preparing hardware for maintenance or upgrades 229 BCM200/400 4.0 Installation and Maintenance G uide Chapter 20 Preparing hardware for maintenance or upgrades This chapter describes how to prepare the BCM system for main tenance activities. The following primary topics are cove red in this chapter: • “Precautions” on page 2 29 •[...]

  • Page 230

    230 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 Figure 104 provides an overview of the pro cess fo r preparing the BCM system hardware for maintenance or upgrade proced ures. Figure 104 Prepare for mainten ance overview Warning: Maintain a current backup of your system When you replace the hard disk, you must resto[...]

  • Page 231

    Chapter 20 Preparing hardware for maintenance or upgrades 231 BCM200/400 4.0 Installation and Maintenance G uide Special tools Before you replace the components, ensure yo u have the following equipme nt: • Phillips screwdriver #2, w ith a blade 3.5 in. long • 3/16 inch slot screwdriver • antistatic wrist grounding strap Performing a system s[...]

  • Page 232

    232 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 To shut down the system hardware 1 Remove the DS256 cables from the front of the BCM main unit and, if present, the expansion unit. This includes the da ta connections on the MSC. Mark the cables to ensure correct reconn ection. 2 Turn off the power switch loca ted at[...]

  • Page 233

    Chapter 20 Preparing hardware for maintenance or upgrades 233 BCM200/400 4.0 Installation and Maintenance G uide 8 Replace all the connectors to the front of the units. The reboot can take several minutes to complete. Base function tray maintenance procedures The base function tra y contains th e core processing components . To prepar e for base fu[...]

  • Page 234

    234 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 Figure 105 Base function tray replaceme nt overview Removing the base function tray This procedure describes how to r emove the ba se function tray to perform maintenance or replacement activities. Warning: Protec t the hardware components agains t damage from electro[...]

  • Page 235

    Chapter 20 Preparing hardware for maintenance or upgrades 235 BCM200/400 4.0 Installation and Maintenance G uide To remove the base function tray 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect the BCM system from the AC power outlet. 3 Disconnect any connectors from the front of the base function tray. [...]

  • Page 236

    236 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 To install the base function tray 1 Disconnect the BCM system from the AC power outlet. 2 Attach one end of the grou nding strap to your wrist and the other end to a grounded metal surface. 3 Move the base functio n tray latches to th e unlocked position. 4 Position t[...]

  • Page 237

    Chapter 20 Preparing hardware for maintenance or upgrades 237 BCM200/400 4.0 Installation and Maintenance G uide Figure 107 Install the bas e function t ray 11 Insert all connectors in the correct locations on the base function tray face. 12 Restore the BCM system to operation. See “Restarting the system afte r maintenance” on page 232 . 13 Obs[...]

  • Page 238

    238 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 3 Disconnect any connectors from the front of the base function tray. 4 Attach one end of the grou nding strap to your wrist and the other end to a grounded metal surface. 5 Remove the base function tr ay latc h screws and place them in a safe location. 6 Move the bas[...]

  • Page 239

    Chapter 20 Preparing hardware for maintenance or upgrades 239 BCM200/400 4.0 Installation and Maintenance G uide 1 Disconnect the BCM system from the AC power outlet. 2 Attach one end of the grou nding strap to your wrist and the other end to a grounded metal surface. 3 Remove the base function tray latch screws (if applicable). Place the screws in[...]

  • Page 240

    240 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 Figure 110 Advanced fun ction tray For information on how to repl ace the hard disk, refer to “Removing a hard disk cage from a BCM400 advanced function tray” on page 260 . Use the flowchart shown in Figure 111 as a summary guide to main tain the advanced function[...]

  • Page 241

    Chapter 20 Preparing hardware for maintenance or upgrades 241 BCM200/400 4.0 Installation and Maintenance G uide Figure 111 Advanced function tray replacement overview To remove the adva nced function tr ay 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect the BCM system from the AC power outlet. 3 Remove [...]

  • Page 242

    242 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 7 Grasp the advanced functio n tray latches and pa rtially remove the unit from the main unit. Do not exert force on the hard di sk power cables and connectors. 8 Disconnect hard disk power cable connectors. 9 Disconnect the IDE connector. 10 Remove the advanced funct[...]

  • Page 243

    Chapter 20 Preparing hardware for maintenance or upgrades 243 BCM200/400 4.0 Installation and Maintenance G uide To install the advanced function tray 1 Disconnect the BCM system from the AC power outlet. 2 Attach one end of the grou nding strap to your wrist and the other end to a grounded metal surface. 3 Remove the main unit top cover. See “Re[...]

  • Page 244

    244 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 Figure 113 Install the ad vanced function tray Removing and installing the main unit top cover Use the procedures in this section to either remo ve or install the top cover of the main unit. You must remove the top cover to access the cabling or hardware components, s[...]

  • Page 245

    Chapter 20 Preparing hardware for maintenance or upgrades 245 BCM200/400 4.0 Installation and Maintenance G uide To remove the main unit top cover 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect the BCM system from the AC power outlet. 3 If required, remove the main unit from the server rack. 4 Attach on[...]

  • Page 246

    246 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 Figure 115 Remove th e BCM400 top cover Installing the main unit top cover Use this procedure to install the top of the ma in unit cover. This procedure assumes that maintenance or installation activities are complete and that you are ready to start the BCM system. To[...]

  • Page 247

    Chapter 20 Preparing hardware for maintenance or upgrades 247 BCM200/400 4.0 Installation and Maintenance G uide Figure 116 Install the BCM 200 top cover Slide cover 1 Press cover down 2 Install the top cover screws 3[...]

  • Page 248

    248 Chapter 20 Preparing hardwa re for maintenan ce or upgrades N0060612 N0060612 Figure 117 Install the BCM 400 top cover Using the backup and restore utility The backup and restore utility (BRU) provides a means to preserve the integrity of your BCM system operating system software and configuration data. Use the BRU if you need to re place the f[...]

  • Page 249

    Chapter 21 Replacing a media bay module 249 BCM200/400 4.0 Installation and Maintenance G uide Chapter 21 Replacing a media bay module This chapter describes the procedure for replacing a media bay mo dule (MBM). Figure 118 provides an overview of the pro cess for replacing MBMs. Figure 118 Overview of MBM r eplacement process Refer to the followin[...]

  • Page 250

    250 Chapter 21 Replacing a me dia bay mo dule N0060612 N0060612 Removing an MBM Use the procedures is this s ection to remove on e or more MBMs from a BCM main unit or expansion unit. To remove an MBM 1 Power down the BCM system (see “Performing a system shutd own” on page 231 ). 2 Remove any cabling from the MBM faceplate. 3 Grasp the right ed[...]

  • Page 251

    Chapter 21 Replacing a media bay module 251 BCM200/400 4.0 Installation and Maintenance G uide Figure 120 Remove a BCM400 MBM Figure 121 Remove the expa nsion unit front bezel Grasp the edge of the MBM ejector lever and pull outward BCM expansion unit 1. Push against the bottom 2. Pull out from the top MBM latches[...]

  • Page 252

    252 Chapter 21 Replacing a me dia bay mo dule N0060612 N0060612 Installing an MBM After removing the old MBM, follow the step s in this section to install the new MBM. To install an MBM 1 Set the DIP switches on the new MBM to match the settings of the old MBM. 2 Refer to “Installing an MBM” on page 135 to install the MBM into the media bay. Re[...]

  • Page 253

    Chapter 22 Replacing the hard d isk 253 BCM200/400 4.0 Installation and Maintenance G uide Chapter 22 Replacing the hard disk This chapter describes how to repla ce the hard disk s and hard disk cage asse mbly in the main unit. The replacement procedur es describe both the standard and RAID hard disk configurations. For information on how to monito[...]

  • Page 254

    254 Chapter 22 Replacing the hard disk N0060612 N0060612 Figure 122 provides an overview of the hard disk replacement process. Figure 122 Hard disk replacem ent overview Note: Maintain a current backup of your system When you replace the hard disk, you need to restore the BCM sy stem programming from the backup using the backup and restore utility [...]

  • Page 255

    Chapter 22 Replacing the hard d isk 255 BCM200/400 4.0 Installation and Maintenance G uide Installing a RAID system Use this procedure to up grade an existing st andard BCM200 or BCM4 00 single disk configu ration to a RAID configuration. To install a RAID system 1 Obtain the correct RAID field re dundancy or up grade compo nents. 2 Shut down the s[...]

  • Page 256

    256 Chapter 22 Replacing the hard disk N0060612 N0060612 Note: If this is the first time installation of th e RAID upgrade, both Primary and Mirror status LEDs are green.[...]

  • Page 257

    Chapter 22 Replacing the hard d isk 257 BCM200/400 4.0 Installation and Maintenance G uide Replacing a RAID configuration hard disk Use this procedure to replace a faulty disk in an existing RAID configuration. To replace a RAID configuration hard disk 1 If you still have access to Element Manager, mo nitor the RAID hard di sk acti vity status. Dia[...]

  • Page 258

    258 Chapter 22 Replacing the hard disk N0060612 N0060612 Removing a hard disk cage Use the proced ures in this section to remove a hard disk cag e from either the BCM20 0 or BCM400 system. When a hard disk causes problems or fa ils, remove the hard disk cage from the BCM200 main unit or the BCM400 main un it. Remove the hard disk cage for RAID upgr[...]

  • Page 259

    Chapter 22 Replacing the hard d isk 259 BCM200/400 4.0 Installation and Maintenance G uide To remove a hard disk cag e from a BCM200 main unit 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect the BCM system from the AC power source. 3 Attach one end of the grou nding strap to your wrist and the other end [...]

  • Page 260

    260 Chapter 22 Replacing the hard disk N0060612 N0060612 Removing a hard disk cage from a BCM400 advanced function tray Use this procedure to remove th e BCM400 standa rd or RAID configuration hard disk cage from the BCM400 advanced fu nction tray. See also “Replacing a hard disk in the hard disk cage” on page 265 . To remove a hard disk cag e [...]

  • Page 261

    Chapter 22 Replacing the hard d isk 261 BCM200/400 4.0 Installation and Maintenance G uide Figure 124 Detach the hard disk cage from the BCM400 advanced funct ion tray chassi s 11 Remove the hard disk cage from the BCM400 adva nced function tray chassis. Place the hard disk cage on a flat, clean and static-free surface. Installing a hard disk cage [...]

  • Page 262

    262 Chapter 22 Replacing the hard disk N0060612 N0060612 Installing a hard disk cage in a BCM200 main unit Use this procedure to install the standard or RA ID configuration hard disk cage into the BCM200 main unit. To install a hard disk cage 1 Disconnect the BCM system from the AC power outlet. 2 Attach one end of the grou nding strap to your wris[...]

  • Page 263

    Chapter 22 Replacing the hard d isk 263 BCM200/400 4.0 Installation and Maintenance G uide Figure 125 Insert the ha rd disk cage into the BCM 200 main unit 7 Replace the cover (if applicable) and access panel. 8 Restore the BCM system to operation. Refer to “Restarting the system after maintenance” on page 232 . 9 If you installed a new program[...]

  • Page 264

    264 Chapter 22 Replacing the hard disk N0060612 N0060612 3 Install the hard disk in the hard disk cage (see “Installing a hard disk into a standard configuration hard dis k cage” on page 268 or “Installing a primary hard disk into a RAID hard disk cage” on page 269 or “Installing a mirror hard disk into a RAID hard disk cage” on page 27[...]

  • Page 265

    Chapter 22 Replacing the hard d isk 265 BCM200/400 4.0 Installation and Maintenance G uide 9 Restore the BCM system to operation. Refer to “Restarting the system after maintenance” on page 232 . 10 If you installed a new program med hard disk in a standard co nf iguration (for RAID configuration, skip to the next step): a Initialize the hard di[...]

  • Page 266

    266 Chapter 22 Replacing the hard disk N0060612 N0060612 To remove a hard disk from a st andard configuration hard disk cage 1 Remove the standard ha rd disk cage from the main unit (see “Removing a hard disk cage” on page 258 ). 2 Unscrew the hard disk retainer screws from both si des of the standard hard disk cage (see Figure 127 ). Place the[...]

  • Page 267

    Chapter 22 Replacing the hard d isk 267 BCM200/400 4.0 Installation and Maintenance G uide To remove a primary hard di sk from a RAID hard disk cage 1 Remove the RAID hard disk cage from the main unit (see “Removing a hard disk cage” on page 258 ). 2 Disconnect the hard disk IDE conn ector from the primary hard disk. 3 Unscrew the hard disk ret[...]

  • Page 268

    268 Chapter 22 Replacing the hard disk N0060612 N0060612 To remove a mirror ha rd disk from a RAID hard disk cage 1 Remove the RAID hard disk cage from the main unit (or advanced function tray) (see “Removing a hard disk c age” on page 258 ). 2 Disconnect the hard disk IDE connectors from the mirror hard disk and RAID card. 3 Unscrew the hard d[...]

  • Page 269

    Chapter 22 Replacing the hard d isk 269 BCM200/400 4.0 Installation and Maintenance G uide To install a hard disk into a st andard configuration hard disk cage 1 Position the hard disk into the bo ttom position of the hard disk cage. 2 Align the hard disk and hard disk cage retaining screw holes. Fasten the hard disk cage retainer screws into both [...]

  • Page 270

    270 Chapter 22 Replacing the hard disk N0060612 N0060612 Nortel recommends that you replace a failed prim ary hard disk to retain full redundancy. Replace the failed primary hard disk duri ng a period of low call traffic. To install a primary hard disk into a RAID hard disk cage 1 Position the primary hard disk into the t op position of the RAID ha[...]

  • Page 271

    Chapter 22 Replacing the hard d isk 271 BCM200/400 4.0 Installation and Maintenance G uide Figure 131 Install a primary hard disk in to the RAID h ard disk cag e Installing a mirror hard disk into a RAID hard disk cage Use this procedure to install the mirror hard disk into the RAID hard disk cage for the BCM200 and BCM400 systems. Use t his proced[...]

  • Page 272

    272 Chapter 22 Replacing the hard disk N0060612 N0060612 To install a mirror hard disk into a RAID hard disk cage 1 Install the mirror hard disk into the botto m position of the RAID hard disk cage. 2 Align the hard disk and hard disk cage retaining screw holes. Fasten the hard disk cage retainer screws into both sides of the hard disk cage (see Fi[...]

  • Page 273

    Chapter 22 Replacing the hard d isk 273 BCM200/400 4.0 Installation and Maintenance G uide Initializing the hard disk in a single-disk configuration The BCM system is normally initialized prior to shipment. If you replace the hard disk in a standard single-disk system, the BCM system initializes the hard disk automatically to the default values for[...]

  • Page 274

    274 Chapter 22 Replacing the hard disk N0060612 N0060612[...]

  • Page 275

    Chapter 23 Replacing or u pgrading a power supply 275 BCM200/400 4.0 Installation and Maintenance G uide Chapter 23 Replacing or upgrad ing a power supply The BCM200 u ses a standard power supply. The BCM400 an d expansion units use either a standard or re dundant power supply. This chapter describes the following power supply installation and repl[...]

  • Page 276

    276 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 Figure 133 Standard power supp ly replacement overview Removing a BCM200 power supply If the standard power suppl y fails, the system is do wn. Use this procedure to remove the stan dard power supply from a BCM200 main unit. To remove the BCM200 power supply 1 Set up the BCM200 [...]

  • Page 277

    Chapter 23 Replacing or u pgrading a power supply 277 BCM200/400 4.0 Installation and Maintenance G uide 6 Disconnect all cables from the I/O card. 7 Partially remove the base function tray (see “Removing the base fun ction tray” on page 234 ). 8 Remove the screws that secure the MSC guide bracket to the I/O card. Place the MSC guide bracket an[...]

  • Page 278

    278 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 11 Remove the four power supply chassis scre ws from the back of the main unit (see Figure 136 ). Place the screws in a safe location. Figure 136 Remove the BCM 200 power supply screws 12 Separate the power supply cabl e from the hard disk cable. Cut the tie-wrap that secures th[...]

  • Page 279

    Chapter 23 Replacing or u pgrading a power supply 279 BCM200/400 4.0 Installation and Maintenance G uide 3 Secure the power supply to the main unit. Align the power supply mounting holes wi th the holes in the main unit. Install the scre ws at the rear of the main unit (see Figure 137 ). Do not over-tighten the power supply mounting screws. Figure [...]

  • Page 280

    280 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 Figure 138 Power and hard disk cable rout ing 5 Install the I/O card (see Figure 139 ). The I/O card i nstalls on top of the power supply and IDE cables. Ensure the cables main tain their position as sh own in th e previous step. Figure 139 Install the I/O ca rd in the BCM 200 m[...]

  • Page 281

    Chapter 23 Replacing or u pgrading a power supply 281 BCM200/400 4.0 Installation and Maintenance G uide Figure 140 Install the BCM 200 MSC guide bracket 7 Connect a P1 power cable to the media bay back plane connector. Tie-wrap the excess cable as shown in Figure 141 . Figure 141 Tie-wrap excess P1 power cable length 8 Connect the hard disk cable [...]

  • Page 282

    282 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 10 Loop the cables together and tie-w rap to the side of the power supply to remo ve P1, P9, P3, P7/8 excess cable length. Fold the cables to th e rear of the main unit and secure with a tie-wrap. Ensure the cables are tied far enough b ack so they do not interfere with the inse[...]

  • Page 283

    Chapter 23 Replacing or u pgrading a power supply 283 BCM200/400 4.0 Installation and Maintenance G uide To remove a BCM400 st andard power supply 1 Set up the BCM400 for maintenance (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect all cables from the fro nt of the base fun ction tray. 3 Disconnect the main unit and the expansi[...]

  • Page 284

    284 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 11 Unfasten the exterior and interior power supply support bracket mo unting screws (see Figure 143 ). Place the screws in a safe location. 12 Remove the power supply and support bracket out and away from th e BCM400 main unit. Figure 143 Remove the powe r supply and support bra[...]

  • Page 285

    Chapter 23 Replacing or u pgrading a power supply 285 BCM200/400 4.0 Installation and Maintenance G uide 5 Secure the power cables to the power supply su pp ort bracket with the tie-wrap inserted in step 2 (see Figure 144 ). Figure 144 Fasten th e power supply suppor t bracket cables 6 Insert the standard pow er supply and support b racket in the m[...]

  • Page 286

    286 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 9 Align the mounting ho les in the power suppl y with the cha ssis holes at the rear of the main unit. Fasten the power supply moun ting screws to the main unit (see Figure 146 ). Figure 146 Fasten t he standa rd power supply to the m ain unit 10 Attach the 20-pin motherboard co[...]

  • Page 287

    Chapter 23 Replacing or u pgrading a power supply 287 BCM200/400 4.0 Installation and Maintenance G uide • “Removing th e PSU status connector jump er” on page 287 • “Installing a redundant po wer supply cage (BCM400 only)” on page 288 • “Removing a BCM400 redund ant power supply cage ” on page 293 • “Installing a power supply[...]

  • Page 288

    288 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 To remove the PSU status connector jumper 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect the BCM400 system from the AC power outlet. 3 Remove the main unit top cover. Refer to “Removing the main unit top cov er” on page 244 . 4 L[...]

  • Page 289

    Chapter 23 Replacing or u pgrading a power supply 289 BCM200/400 4.0 Installation and Maintenance G uide To install a redundant power supply cage (BCM400 only) 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect the BCM400 system from the AC power outlet. 3 Remove the standard power su pply from the main uni[...]

  • Page 290

    290 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 Figure 150 Remove the powe r supply knockout bracket 7 Remove both power supply mo dules from the redun dant power supply cage before you install the power supply in the main unit (see “Removing a po wer supply module” on page 297 ). 8 Place the redundant power supply (top d[...]

  • Page 291

    Chapter 23 Replacing or u pgrading a power supply 291 BCM200/400 4.0 Installation and Maintenance G uide 13 Position the redundant power supp ly cage in the main unit. Make sure the power supply module tray opening faces th e rear of the main unit. 14 Align the mounting holes in the re dundant po wer supply cage with the screw holes in the main uni[...]

  • Page 292

    292 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 Figure 153 Install a new cable clamp 18 Run the power supply, auxiliary, and IDE cables to the hard disk. Secure these cables in the new cable clamp. 19 Connect cable runs P2 and P3 to the media bay back plane (see Figure 153 ) as follows: a Bundle the cables together. Run the c[...]

  • Page 293

    Chapter 23 Replacing or u pgrading a power supply 293 BCM200/400 4.0 Installation and Maintenance G uide Figure 154 Install a cable grommet 20 Install the main unit top cover. See “Installing the main unit to p cover” on page 246 . Removing a BCM400 redund ant power supply cage Use this procedure to remove an existing re dundant po wer supply c[...]

  • Page 294

    294 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 8 Disconnect the power su pply cables from the I/ O card, media bay backplane, and hard disk. 9 Unfasten the cable clamp that holds the powe r and IDE cables in place. The cable clamp is located under the top cover of the platform base chassis. 10 Run all cables to the rear exte[...]

  • Page 295

    Chapter 23 Replacing or u pgrading a power supply 295 BCM200/400 4.0 Installation and Maintenance G uide Figure 156 Remove the re dundant power supply cage and support br acket 14 Cut the cable ties that hold the power cables to the power supply support bracket. Be careful not to cut or damage the cable insulation. Installing a power supply module [...]

  • Page 296

    296 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 3 Insert the power supp ly modules into the redundant power supply cage at the rear of the mai n unit. a Push on the power supply modu le until the face of the module is flush with the casing. You hear a click when the power su pply module is properly seated. b Secure each modul[...]

  • Page 297

    Chapter 23 Replacing or u pgrading a power supply 297 BCM200/400 4.0 Installation and Maintenance G uide The BCM400 system starts up when you connect the AC power cord. If the system does n ot start and the red Power LED is on, you may need to press the reset button on the base fu nction tray panel to start the system. If you are replacing a single[...]

  • Page 298

    298 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 • If you are installing the redu ndant power supply for the first time, remove both power supply modules from the redundant power supply cage. Remove the power supply modules before you install the power supply in the platform base chassis (see Figure 159 ). Figure 159 Remove [...]

  • Page 299

    299 BCM200/400 4.0 Installation and Maintenance G uide Chapter 24 Replacing data cards and processing hardware This section describes how to rep lace data cards and pro cessing hardware co mponents and provides the following topics: • “Replacing cards” on pa ge 299 • “Replacing the processor expansion card (PEC)” on page 3 11 • “Rep[...]

  • Page 300

    300 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 • “To remove a DIMM card” on page 317 • “To install a DIMM card” on page 318 • “To remove the clock/calendar b attery” on pa ge 319 • “To install a new clock/calendar battery” on page 321 Figure 160 shows an interior view of the base func tion t[...]

  • Page 301

    Chapter 24 Replacing data cards and processing hardware 301 BCM200/400 4.0 Installation and Maintenance G uide Figure 161 Card replacement ove rview To remove the WAN card 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect the BCM system from the AC power outlet. 3 Disconnect any connectors from the front o[...]

  • Page 302

    302 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 6 Partially remove the base function tray from the main unit . Ensure you do not pinch, stretch, or damage any cables. If required, remove the base functio n tray completely from the main unit (see “Removing the base function tray” on page 234 ). 7 Remove the base [...]

  • Page 303

    Chapter 24 Replacing data cards and processing hardware 303 BCM200/400 4.0 Installation and Maintenance G uide To install a repl acement WAN card 1 Disconnect the BCM system from the AC power outlet. 2 Partially remove the base function tray from the main unit. If required, remove the base function tray completely from the main unit (see “Removin[...]

  • Page 304

    304 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 The BCM system automatically in itializes the new WAN card. Yo u can configure the WAN card to meet the needs of your system (in Element Manage r: Configuration > Resources > Network Interfaces ). To remove the media services card (MSC) 1 Ensure you have a curren[...]

  • Page 305

    Chapter 24 Replacing data cards and processing hardware 305 BCM200/400 4.0 Installation and Maintenance G uide Figure 164 MSC mounting screws 13 Use both hands to carefully hold the card along the side edges. Push the card away from the PCI riser card connector to disconnect the MSC. 14 Remove the MSC from the base function tray. Place the MSC on a[...]

  • Page 306

    306 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 To install the media services card (MSC) 1 Disconnect the BCM system from the wall power outlet. 2 Attach one end of the grou nding strap to your wrist and the other end to a grounded metal surface. 3 Install the proc essor expansion card s (PEC IIIs) in the MSC. Refer[...]

  • Page 307

    Chapter 24 Replacing data cards and processing hardware 307 BCM200/400 4.0 Installation and Maintenance G uide 15 Ensure the Status LED on the BCM main unit is solid green. 16 Access the BCM sy stem (see “Initializing the system” on page 177 ). 17 For a new MSC only: Upload the core software to the MSC: a In Element Manager, select Administrati[...]

  • Page 308

    308 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 11 Remove the PCI cover plate from the base function tray (see Figure 162 on page 302 ). Place the PCI cover plate in a safe location. 12 Remove the WAN card if applicable (see “To remove the WAN card” on page 301 ). 13 Remove the MSC (see “To remove the media se[...]

  • Page 309

    Chapter 24 Replacing data cards and processing hardware 309 BCM200/400 4.0 Installation and Maintenance G uide 19 Unfasten the modem RJ-11 inte rface mounting screws. Place th e screws in a safe location. 20 Remove the modem RJ-11 in terfa ce from the base function tray. 21 Carefully grasp the modem card guide pin and remove it. Place the pi n in a[...]

  • Page 310

    310 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 Figure 167 Modem port label 7 If applicable, install the modem card guide pin on the main card. Ensure the modem card guide pin aligns with the correct opening on the main card (see Figure 168 ). Figure 168 Modem card guide pin inst allation 8 Carefully grasp the modem[...]

  • Page 311

    Chapter 24 Replacing data cards and processing hardware 311 BCM200/400 4.0 Installation and Maintenance G uide 13 Install the MSC in the correct PCI riser card connector. See “To install the media services card (MSC)” on page 306 . 14 Install the two mounting screws th at secure the MSC to th e base function tray ex tension (at the rear of the [...]

  • Page 312

    312 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 Figure 169 PEC replacement ov erview Warning: Incorrect handling of the PEC during installation could result in loss of telephony programming. Danger: Electrical shock warning Disconnect the power co rd, telephone cables, and network cables before op ening the computer[...]

  • Page 313

    Chapter 24 Replacing data cards and processing hardware 313 BCM200/400 4.0 Installation and Maintenance G uide To remove the processo r expansion card (PEC) 1 Ensure you have a current data backup of your system (see “Using the backup and restore utility” on page 248 ). 2 Shut down the system (see “Performing a system sh utdown” on page 23 [...]

  • Page 314

    314 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 Figure 170 Remove the pr ocessor expansion card (PEC III ) Installing a processor expansion card (PEC) When you replace or add PECs, ensure you follow the directions for sh utting down the system. Ensure you have a current data backup of your system. This procedure as [...]

  • Page 315

    Chapter 24 Replacing data cards and processing hardware 315 BCM200/400 4.0 Installation and Maintenance G uide To install a PEC 1 Disconnect the BCM system from the AC power outlet. 2 Attach one end of the grou nding strap to your wrist and the other end to a grounded metal surface. 3 Decide which slot you are going to install the PEC into on the M[...]

  • Page 316

    316 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 The BCM system is equip ped with 256 MB of random access memory (RAM). The memory resides on a dual in-line memory modu le (DIMM) on the main card. The main card contains space to add a second DIMM, or you can upgrade the existing DIMM. Figure 172 provides an overview [...]

  • Page 317

    Chapter 24 Replacing data cards and processing hardware 317 BCM200/400 4.0 Installation and Maintenance G uide To remove a DIMM card 1 Shut down the system (see “Performing a system sh utdown” on page 23 1 ). 2 Disconnect the BCM system from the AC power outlet. 3 Disconnect any connectors from the front of the base function tray. 4 Remove the [...]

  • Page 318

    318 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 To install a DIMM card 1 Position and correctly align th e new DIMM (edge connectors first) into the connector. 2 Carefully and firmly press down on the top of the DIMM card with your thumbs. At the same time, use your index fin gers to move the fasten ing tabs inward [...]

  • Page 319

    Chapter 24 Replacing data cards and processing hardware 319 BCM200/400 4.0 Installation and Maintenance G uide The clock/ca lendar battery supplie s the power required to keep th e CMOS information current if there is a power failure. Figure 174 prov ides an overview of the process of replacing this component. Figure 174 Battery replac ement ov erv[...]

  • Page 320

    320 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612 5 Partially remove the base function tray from the main unit. Do not crimp, stretch, or damage the cables or connecto rs. 6 Remove the base function tray bezel. See “To remove the base function tray bezel” o n page 237 . 7 Remove the WAN card (if applicable). See ?[...]

  • Page 321

    Chapter 24 Replacing data cards and processing hardware 321 BCM200/400 4.0 Installation and Maintenance G uide To install a new clock/calendar battery 1 Remove the old battery. See “To remove the clock/calendar battery ” on page 319 . 2 Ensure you have the pos itive side of the battery facing up when you position it in the socket. 3 Push down u[...]

  • Page 322

    322 Chapter 24 Replacin g data cards and pr ocessing hard ware N0060612 N0060612[...]

  • Page 323

    Chapter 25 Replacing or installing a cooling fan 323 BCM200/400 4.0 Installation and Maintenance G uide Chapter 25 Replacing or installing a cooling fan This chapter describes how to replace a cooling fan in the BCM200 and BCM400 main unit . This chapter also describes how to add a second fan to the BCM400 main unit (available through the field red[...]

  • Page 324

    324 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 Figure 176 Cooling fan replac ement overview Removing a BCM400 cooling fan Use this procedure to remove th e cooling fan s in a BCM400 standard or red undant feature option (RFO) configuration. The BCM400 standa rd main unit has one fan. The BCM400 RFO has two fans. Before you s[...]

  • Page 325

    Chapter 25 Replacing or installing a cooling fan 325 BCM200/400 4.0 Installation and Maintenance G uide Figure 177 Remove the BCM 400 fan access panel 5 Disconnect the I/O card fan cables (see Figure 178 ). For the BCM400 RFO configuration, disconnect both fan cables from the I/O card. Figure 178 Disconnect th e fan cable from the I/O card 6 Remove[...]

  • Page 326

    326 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 Figure 179 Remove the sn ap rivets from the BCM400 fan access panel 7 Lift the fan away from the fan access panel and place it in a safe location. 8 Repeat steps 6 and 7 to remov e the redundant fan on the BCM400 RFO configuratio n. Installing a BCM400 cooling fan Use this proce[...]

  • Page 327

    Chapter 25 Replacing or installing a cooling fan 327 BCM200/400 4.0 Installation and Maintenance G uide 2 Attach the fan to the fan access pa nel using the four plastic rivets. a Align the fan chassis mounti ng holes with the holes in the fan access panel (see Figure 180 ). Figure 180 Fan chassis mount ing holes b Hold the fan in place against the [...]

  • Page 328

    328 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 Figure 182 Connect the fa n cables to the I / O card 4 Mount the fan access pane l to the main unit (see Figure 183 ): a Tip the top of th e fan access panel toward you. b Insert the bottom lip of the fa n access panel in the main unit. c Align the screw holes in the fan access [...]

  • Page 329

    Chapter 25 Replacing or installing a cooling fan 329 BCM200/400 4.0 Installation and Maintenance G uide 5 Restore the BCM system to oper ation. For details, refer to “Restarting the system after maintenance” on page 232 . The BCM system starts up when you connect th e AC power cord. The start-up process take s several minutes to complete. 6 Tes[...]

  • Page 330

    330 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 Figure 184 Disconnect th e BCM200 fan cable from t he I/O card 6 Remove the fan at the rear of the main unit (see Figure 185 ): a Remove the snap rivets tha t ho ld the fan to the main unit. Th e snap rivet has two parts: a center pin and a collar. Gently separate the pl astic r[...]

  • Page 331

    Chapter 25 Replacing or installing a cooling fan 331 BCM200/400 4.0 Installation and Maintenance G uide Installing the BCM200 cooling fan Use this procedure to install a co oling fan in a BCM200 main unit. To install a BCM200 cooling fan 1 Place the new fan in proper location in the BCM20 0 main unit. Ensure th e I/O card connector cable is on the [...]

  • Page 332

    332 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 7 Test the direction of t h e fan exhaust air flow to determine if the fan is correctly installed. a Hold a piece of paper or your hand close to the fan exhaust. A correctly installed fan blows air away from the main unit. b If the fan exhaust air flow is inco rrect, remove the [...]

  • Page 333

    Chapter 25 Replacing or installing a cooling fan 333 BCM200/400 4.0 Installation and Maintenance G uide Figure 187 Fan screws location in expansion unit, 2.0 models. Figure 188 Fan screws locatio n in expansion unit, 2.5 redundancy models. FAN Power supply Fan connector on hub board Screws attached to fan Load resistor module Screws attached to fan[...]

  • Page 334

    334 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 Installing an expan sion unit fan To install an expansion unit fan 1 Place the fan in the expansion unit so that the label faces the back wall of the unit. 2 Align the screw holes in the fan with the screw holes in th e expansion unit and attach the fan. 3 Connect the fan power [...]

  • Page 335

    Appendix A DTM w iring chart 335 BCM200/400 4.0 Installation and Maintenance G uide Appendix A DTM wiring chart The digital telephone line is conn ected to the digital trunk module (DTM) through th e RJ-48C jack on the front of the medi a bay module (MBM) (see Figure 189 ). Figure 189 DTM RJ-48C port Table 85 lists the wiring details for the RJ-48C[...]

  • Page 336

    336 Appendix A DTM wiring ch art N0060612 N0060612[...]

  • Page 337

    Appendix B BRIM wiring chart 337 BCM200/400 4.0 Installation and Maintenance G uide Appendix B BRIM wiring chart The digital BRI ISDN lines are co nnected to the BRIM through the RJ-45 jacks on the front of the media bay module (MBM) (see Figure 190 ). You can connect up to four BRI ISDN lines to the BRIM. Figure 190 , and Table 86 apply to S-Loop [...]

  • Page 338

    338 Appendix B BRIM wiring chart N0060612 N0060612[...]

  • Page 339

    Appendix C GATM wiring chart 339 BCM200/400 4.0 Installation and Maintenance G uide Appendix C GATM wiring chart Analog telephone lines are conn ected to the GATM4 o r GATM8 through the RJ-21 connector on the front of the med ia bay module (MBM) (see Figure 191 ). Figure 191 GATM RJ-21 conn ector Table 87 lists the wiring details for th e RJ-21 con[...]

  • Page 340

    340 Appendix C GATM wiring chart N0060612 N0060612 Table 88 lists the wiring details for th e RJ-21 connector on the GATM8. Aux 50 Tip Violet- Slate 25 Ring Slate-Violet Note : The Aux port supports full data speeds. When the li ne is in use by an analog device, the icon is lit on the phone to indicate it is in use. If you try to seize the line usi[...]

  • Page 341

    Appendix C GATM wiring chart 341 BCM200/400 4.0 Installation and Maintenance G uide 8 39 Tip Black-Brown 14 Ring Brown-Black — 40 No connection Black-Slate 15 No connection Slate-Black . . . . . . . . . . . . — 49 No connection Violet-Brown 24 No connection Brown-Violet Aux (see Note) 50 Tip Violet-Sl ate 25 Ring Slate-Vio let Note : The Aux po[...]

  • Page 342

    342 Appendix C GATM wiring chart N0060612 N0060612[...]

  • Page 343

    Appendix D 4x16 wiring charts 343 BCM200/400 4.0 Installation and Maintenance G uide Appendix D 4x16 wiring charts You can connect up to 4 analog telephone lines an d up to 16 digital tele phones to the 4x16 media bay module (MBM). The analog telephones lines are connected to th e 4x16 MBM through the RJ-11 jacks (labeled 1 to 4) on the front of th[...]

  • Page 344

    344 Appendix D 4x16 wiring charts N0060612 N0060612 Table 90 lists the wiring details for the RJ-21 con nector on the 4x16 MBM. Table 90 4x16 MBM RJ-21 connector wirin g (Sheet 1 of 2) Set Pin Connection Wire color 1 26 Tip White-Blue 1 Ring Bl ue-White 2 27 Tip White-Orange 2 Ring Orang e-White 3 28 Tip White-Green 3 Ring G reen-White 4 29 Tip Whi[...]

  • Page 345

    Appendix D 4x16 wiring charts 345 BCM200/400 4.0 Installation and Maintenance G uide . . . . . . . . . . . . — 50 No connection Violet-Slate 25 No connection Slate-Viole t Table 90 4x16 MBM RJ-21 connector wirin g (Sheet 2 of 2) Set Pin Connection Wire color[...]

  • Page 346

    346 Appendix D 4x16 wiring charts N0060612 N0060612[...]

  • Page 347

    Appendix E DSM16 and DSM32 wiring charts 347 BCM200/400 4.0 Installation and Maintenance G uide Appendix E DSM16 and DSM32 wiring charts Digital telephones, such as the Business Series Te lephones, are connected to a digital station module (DSM16 or DSM32) through the RJ-21 connectors on the fron t of the media bay modules (MBM). The DSM16 has a si[...]

  • Page 348

    348 Appendix E DSM16 and DSM32 wiring charts N0060612 N0060612 6 31 Tip Red-Blue 6 Ring Blue-Red 7 32 Tip Red-Orange 7 Ring Orange-Red 8 33 Tip Red-Green 8 Ring Green-Red 9 34 Tip Red-Brown 9 Ring Brown-Red 10 35 Tip Red-Slate 10 Ring Slate-Red 11 36 Tip Black-Blue 11 Ring Blue-Black 12 37 Tip Black-Orange 12 Ring Orange-Black 13 38 Tip Black-Green[...]

  • Page 349

    Appendix F ASM8, ASM8+, a nd GASM8 wiring chart 349 BCM200/400 4.0 Installation and Maintenance G uide Appendix F ASM8, ASM8+, and GASM8 wiring chart Analog telephony devices, such as single-line telephones, modems, and fax machines, are connected to the analog statio n module (ASM) through th e RJ-21 connector on the front of the media bay module [...]

  • Page 350

    350 Appendix F ASM8, ASM8+, and GASM8 wiring chart N0060612 N0060612 . . . . . . . . . . . . — 50 No connection Violet-Slate 25 No connection Slate-Violet Table 92 ASM RJ-21 connecto r wiring (Sheet 2 of 2) Set Pin Connection Wire color[...]

  • Page 351

    351 BCM200/400 4.0 Installation and Maintenance G uide Appendix G Market profile attributes This section describes some of the differences in the market profile attributes. These attributes are based on the market profile that you select when you configure the system. Each market profile is designed using a set of system attributes that provide spe[...]

  • Page 352

    352 Appendix G Market profile attr ibutes N0060612 N0060612 FEM MBM–Norstar trunk cartridge combinations Norstar trunk cartridges can be connected to th e BCM system using the fiber expansion mo dule (FEM). The following table provides a cross-re ference between market profiles and the Norstar trunk cartridges you can connect to the FEM. Germany [...]

  • Page 353

    Appendix G Market profile attributes 353 BCM200/400 4.0 Installation and Maintenance G uide Time zones and language information This section provides informatio n about time and d ate format and language support for Central America and South America. Time and date format based on la nguage Time zones are based on the actual time zone where the BCM [...]

  • Page 354

    354 Appendix G Market profile attr ibutes N0060612 N0060612 The format of th e time and date changes are based on the prime language of the market profile. Table 95 provides a list of for m ats based on language or country. Language support for South America and Central America Table 96 shows th e language support for South American and Central Ame[...]

  • Page 355

    Appendix G Market profile attributes 355 BCM200/400 4.0 Installation and Maintenance G uide Caller ID display formats The Caller ID function is supported o n telephones that p rovide a display window. Caller ID formats consist of the name and number of the callin g party. For further information on compatible telephones and auxiliary equipment, ref[...]

  • Page 356

    356 Appendix G Market profile attr ibutes N0060612 N0060612 Telephony feature settings Conference tone supported Yes Yes Yes No Yes No Held line reminder After 30 seconds Off Off Off Off Off Delay ring transfer After 15 rings After 4 rings After 4 rings After 4 rings After 4 rings After 4 rings Transfer callback timeout After 15 rings After 4 rings[...]

  • Page 357

    Appendix G Market profile attributes 357 BCM200/400 4.0 Installation and Maintenance G uide Service modes Ringing service mode Off Off Off Off Off Off Ringing service trunk ans Yes Yes Yes Yes Yes Yes Restriction service mode Off Off Off Off Off Off Restriction global overrides 000 131440 190 N/A N/A N/A N/A Restriction filter 01 0(013), 1(13, 1800[...]

  • Page 358

    358 Appendix G Market profile attr ibutes N0060612 N0060612 Note: The field for number of rings is hidden in default mode (disabled). When you enter a valu e for call forward delay, the field for number of rings becomes visible with the given default value. Dial tone detection Enabled Enabled Enab led Enabled Enabled Enabled Set preferences Languag[...]

  • Page 359

    Appendix G Market profile attributes 359 BCM200/400 4.0 Installation and Maintenance G uide Telephony feature settings Conference tone supported N oY e s N oN oN oY e s Held line reminder Off O ff Off Off Off Off Delay ring transfer After 4 rings After 4 rings After 4 rings After 4 rings After 4 rings After 4 rings Transfer callback timeout After 4[...]

  • Page 360

    360 Appendix G Market profile attr ibutes N0060612 N0060612 Service modes Ringing service mode Manual Manual Off Off Off M anual Ringing service trunk ans Yes Yes Yes Yes Yes Yes Restriction service mode Off O ff Off Off Off Off Restriction global overrides N/A N/A N/A N/A N/A N/A Restricti on filter 01 N / A N / A 0 , 1(1800, 1877, 1888), 911(911)[...]

  • Page 361

    Appendix G Market profile attributes 361 BCM200/400 4.0 Installation and Maintenance G uide Note: The field for number of rings is hidden in default mode (disabled). When you enter a valu e for call forward delay, the field for number of rings becomes visible with the given default value. Dial tone detection Enabled Enabled Enabled Enabled Enabled [...]

  • Page 362

    362 Appendix G Market profile attr ibutes N0060612 N0060612 Protocols Digital trunking protocols ISDN DASS2 DPNSS ISDN DASS2 DPNSS ISDN ISDN DASS2 DPNSS ISDN DASS2 DPNSS ISDN DASS2 DPNSS BRI trunk protocol variants ETSI-403 ETSI-QSIG ETSI-403 ETSI-QSIG NI-2 ETSI-403 ETSI-QSIG ETSI-403 ETSI-QSIG ETSI-403 ETSI-QSIG BRI S-loop protocol variant ETSI-10[...]

  • Page 363

    Appendix G Market profile attributes 363 BCM200/400 4.0 Installation and Maintenance G uide Service times Night Sta rt 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 08:00 Start 23:00 End 07:00 Evening Start 17:00 End 23:00 Start 17:00 End 23:00 Start 17:00 End 23:00 Start 17:00 End 23:00 Start 00:[...]

  • Page 364

    364 Appendix G Market profile attr ibutes N0060612 N0060612 Public OLI Unknown number length Variable Variable N/A Varia ble Variable Variable Local number length Variable Variable 7 Variable Vari able Variable National number length Variable Variable 10 Variable Vari able Variable Set capabilities Handsfree Auto None Auto Auto Auto Auto Pickup gro[...]

  • Page 365

    Appendix G Market profile attributes 365 BCM200/400 4.0 Installation and Maintenance G uide Protocols Digital trunking protocols ISDN DASS2 DPNSS ISDN DASS2 DPNSS ISDN DASS2 DPNSS ISDN DASS2 DPNSS ISDN DASS2 DPNSS BRI trunk protocol variants ETSI-403 ETSI-QSIG ETSI-4 03 ETSI-QSIG ETSI-403 ETSI-QSIG ITU-T ETSI-403 ETSI-QSIG BRI S-loop protocol varia[...]

  • Page 366

    366 Appendix G Market profile attr ibutes N0060612 N0060612 Service times Night Start 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 07:00 Evening Start 17:00 End 23:00 Start 17:00 End 23:00 Start 17:00 End 23:00 Start 17:00 End 23:00 Start 17:00 End 23:00 Lunch Start 12:00 End 13:00 Start 12:00 En[...]

  • Page 367

    Appendix G Market profile attributes 367 BCM200/400 4.0 Installation and Maintenance G uide Public OLI Unknown number length Variable Variable Varia ble Variable Variable Local number length Variable Variable Varia ble Variable Variable National number length Variable Variable Varia ble Variable Variable Set capabilities Handsfree Auto Auto Auto Au[...]

  • Page 368

    368 Appendix G Market profile attr ibutes N0060612 N0060612 Global analog trunk parameters This section contains information for the GAT M4 and GATM8 MBMs. Th e information in the tables applies to downloaded prof iles only ; it is not applicabl e to DIP switch modes. Global analog trunks are not supported in th e followi ng market profiles: Denmar[...]

  • Page 369

    Appendix G Market profile attributes 369 BCM200/400 4.0 Installation and Maintenance G uide Poland Yes [1] Polish ASS_ 1_v1.doc [2] ITU-T Telecommunication Standardization Sector of ITU Supplement2 Series E 01/94 66 33 700 Taiwan Yes [1] Technical Specificatio ns for Terminal Equipment for Con nection to Public Switched Telephone Network, PSTN01, S[...]

  • Page 370

    370 Appendix G Market profile attr ibutes N0060612 N0060612 Table 103 Call supervision parameters Market profile Call superv ision Link/flash time (ms) OSI time (ms) Force on-hook time (ms) Wetting time (ms) Ring confirmation count (ms) Australia 600 100 1600 0 150 Brazil 300 100 2000 N/A 256 CALA 600 100 1500 N/A 256 Canada 600 10 0 1600 N/A 256 C[...]

  • Page 371

    Appendix G Market profile attributes 371 BCM200/400 4.0 Installation and Maintenance G uide GASM8 paramete rs This section contains information for the GASM8 MBM. Global analog stations are not supported in the following market profiles: Brazil, CALA, Denmark, France, Germany, Holland , Italy, No rway, PRC, Spain, Sweden, Switzerland, and Taiwan. T[...]

  • Page 372

    372 Appendix G Market profile attr ibutes N0060612 N0060612 Global No (North American based A-law) North America N/A 600 3 dB CCITT A-law Hong Kong No (North American based mu-law) North America N/A 600 3 dB CCITT mu-law Mexico No (North American based A-law) North America N/A 600 3 dB CCITT A-law New Zealand No (UK-base d telephony with Australian[...]

  • Page 373

    Appendix G Market profile attributes 373 BCM200/400 4.0 Installation and Maintenance G uide Table 106 Loop interf ace and call supervision parameters Market profile Loop interface Call supervision Loop current limit Ringing frequency Ringing amplitude Min. seize duration Min answer duration Min/max recall duration Min clear duration Australia 32 mA[...]

  • Page 374

    374 Appendix G Market profile attr ibutes N0060612 N0060612 ISDN line services Table 108 shows t he ISDN private network services that are supported by BCM 4.0 . Table 109 shows the network-based IS DN supplementary serv ices and the features available for each. Table 108 ISDN line services MCDN over PRI (SL- 1) DPNSS DASS2 ETSI QSIG • Basic call[...]

  • Page 375

    Appendix G Market profile attributes 375 BCM200/400 4.0 Installation and Maintenance G uide Analog and digital trunk types Table 110 provid es a description of the types of analog and digital trunks. Note that some of the analog an d digital trunks ar e available only whe n you select specific market profiles. Table 110 Analog an d digital trunk ty[...]

  • Page 376

    376 Appendix G Market profile attr ibutes N0060612 N0060612 DPNSS A digital private network signa ling system , which allows phone systems from different manufacturers to be tied together over E1 lines, offering significant enhancements to BCM networking capabilities . DPNSS makes it easi er to support centralized network functionality within priva[...]

  • Page 377

    377 BCM200/400 4.0 Installation and Maintenance G uide Index Numbers 1120E IP Phone description 73 1140E IP Phone description 73 2001 IP Phone description 74 2002 IP Phone description 74 2004 IP Phone description 74 2007 IP Phone description 74 2033 audio conferencing unit 74 2050 IP Phone description 74 2210,2211,2212 WLAN overview 74 4x16 default[...]

  • Page 378

    378 Index N0060612 N0060612 by region 355 internal lin es 56 CAP installing 162 SAPS cable 75 Central America, supported language s 354 chassis ground 157 clear to send 157 configuration Element Manager 193 overview 184 Telset Admin 187 configuring the BCM system 183 connecting, WAN card 157 conventions, guide 27 cooling fan description 68 copyrigh[...]

  • Page 379

    Index 379 BCM200/400 4.0 Installation and Maintenance G uide E electrical requirements 88 emergency telephone analog auxiliary jack 55 installing 165 environment standards and specifications 22 environmental requirements 87 ETSI specifications 22 expansion unit 49 installing 101 extensions dip switch settings 121 number required 108 see also DNs 12[...]

  • Page 380

    380 Index N0060612 N0060612 external paging 42 page relay 42 L language South and Central America 354 lease time LAN DHCP scope 200 LED BRIM 82 DTM 80 expansion unit 79 MBM 79 LEDs media bay modules 217 off 217 others 218 licence, music-on-hold 20 line BRI and PRI l ine types 375 line numbers default on GATM 339, 340 line services ISDN support, by [...]

  • Page 381

    Index 381 BCM200/400 4.0 Installation and Maintenance G uide numbers of extensions 108 O offset 110 offset configurations 117, 119 one-line display 7100 72 7208 72 output jack 42 P page, external paging amplifier 42 paging 42 external output jack description 42 relay jack description 42 PCI MSC descriptio n 41 peripherals ATA2 161 CAP 162 ports FEM[...]

  • Page 382

    382 Index N0060612 N0060612 system capacity 109 system defaults, by region 355 T T1 network interface card 46 telephone wireless LAN over view 74 telephones 7000 72 7100 72 7208 72 7316 72 7316E 73 7316E+KIM 73 7406 73 ATA2 161 audio conferencing unit (ACU) 74 CAP 162 digital mobility overview 74 emergency 165 moving 166 telephones,adapters 72 Tels[...]