Newstar NS-1105IPEXT manual

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Table of contents for the manual

  • Page 1

    1, 8 & 16 PORT DIGITAL IP KVM SWITCH User Manual NS-1105IPEXT NS-841HDI NS-1641HDI www.newstar.nl[...]

  • Page 2

    Table of Content  INTRODUCTION .............................................................................................. 2  FEATURES ....................................................................................................... 2  BEFORE YOU BEGIN ...............................................................................[...]

  • Page 3

    Video Tuning Menu ...................................................................................................... 24  ACCESSING KVM FEATUR ES ..................................................................... 25 Cascade Configuratio n ................................................................................................ 25 OS[...]

  • Page 4

    2 ----- Introduction Thank you for purchasing Ne wStar NewStar Digital KVM via IP series with integrated KVM. Using the Internet or your TCP/IP enabled network, you can now remotely monitor and control critical PC servers and workstation s using an industry-standard Web browser or VNC client. ----- Features y Supports industry-standard networking a[...]

  • Page 5

    3 ----- Quick Start Guide For this Quick Start Guide, we offer three different easy step-by-step ways, letting you setup this unit very quickly. The First Way : If you don’t have DHCP (Dynamic Host Configuration Protocol) Step 1. Connect the CAT-5 cable to the LAN port on the rear panel of NewStar Digital KVM via IP . And, connects the opposite e[...]

  • Page 6

    4 b. Right click on "Local Area Connection", and sele ct "Properties" . c. Dou ble click on "Internet Protocol (TCP/IP)".[...]

  • Page 7

    5 d. Click “Advanced…” , then click “Add…” to add up the I P address of “192.168.1.124 ”, and the Subnet mask of “255.255.255.0 ”. Step 3. From that computer, open a web browser and go to https://192.168.1.123 . Login using "admin" for both username and p assword. Step 4. Click on the Admin/Setup button then Network co[...]

  • Page 8

    6 Step 4. From the above DHCP log, you can easily find the DHCP assigned an IP to the NewStar Digital KVM via IP , 192.168.22.4. Once you have located this IP address, do NOT power off the NewStar Digital KV M via IP or your DHCP server since it might lease a different IP address. Step 5. Simply open a web browser and type https://192.168.22.4 to a[...]

  • Page 9

    7 Step 3. If you never setup your HyperTerminal before, it will ask you to input your phone area code, please feel free to do so, and then click “OK”, you will get the followin g screen. Please type any name you prefer, for example, “abc”. Step 4. Choose the proper serial port you connect.[...]

  • Page 10

    8 Step 5. Change “Bits per second” to 115200. Step 6. Press “Enter”, you will get the following screen. Step 7. Follow the instruction on the screen. For example, simply type “I” for setting your IP, type “M” for changing the machine nam e, and so on. Here is a reminder for you, please type “W” after y ou made any change.[...]

  • Page 11

    9 ----- Installing the NewStar Digital KVM via IP NOTE: The instructions here an d elsewhere in the manual refer to port de signations of the NS1641HDI , the 16-port version of the NewStar Dig ital KVM via IP . For other versions, note the following: NS1641HDI: Ports PC 1~8/A~H NS841HDI: Ports PC 1~8 only NS1105IPEXT: One Port Stand Alone The restr[...]

  • Page 12

    10 NOTE: You can choose to mix managed compute rs connected via PS/2 and USB connections as necessary with no impact on features or functionality. NOTE: Steps 5 and 6 are necessary only if you wish to have the ability to manage the KVM and its computers locally (i.e. not over the Internet or LAN). While not required, adding these devices is highly [...]

  • Page 13

    11 unit is powered on and connected to the network via LAN port on the rear panel, it will automatically attempt to lease an IP address using DHCP . Before you can begin the configuration process, you will need to access the DHCP log from your file server or other device that acts as the DHCP server on the network. A simple DHCP log looks similar t[...]

  • Page 14

    12 Connection speed: 115200 bps No. of bits: 8 Parity: None Stop bits: 1 Flow Contr ol: None ----- Configuring the KVM for Your Network NOTE: As firmware for this product evolves, some of the menu options may change and therefore these screenshots and instru ctions may differ slightly from the options displayed on your screen. Using the LAN Port Th[...]

  • Page 15

    13 The Home Screen The Home screen serves two functions. First, it is a place to check the status of the unit, view essential system information, and capture screen shots from the managed computers. Second, it is where you can start the integrated Java VNC client to interact with the managed computers by clicking on the large screen shot or choosin[...]

  • Page 16

    14 Commit Network Changes Clicking the Commit button applies any changes made on the page to the configuration, but leaves the old settings active until the next time the unit restarts. Clicking Make changes effective now applies the changes and restarts the unit so the new settings take effect immediately. User accounts: add, delete and change pas[...]

  • Page 17

    15 Setup compatibility with host system, external power bar. This menu allows you to configure the unit for use with products such as the Serial Control Power Switch and locale-specific items such as a non- English keyboard. When the 8-outlet Serial Power Console Switch is selected as the external power bar, additional menu choices will appear on t[...]

  • Page 18

    16 given at the RADIUS prompt, the system will use “name”; check the passwo rd locally, and skip RADIUS authentication. Delete all local accou nts to avoid this behavior. When connecting via VNC, a login screen is generated that asks for a RADIUS username and password. Additional RADIUS challenges may be demanded depe nding on the RADIUS server[...]

  • Page 19

    17 If you have multiple units to upgrade, you may choose the Get latest version button that will not attempt to upgrade the unit directly, but will instead fetch the required file. This file can be uploaded to multiple units manu ally. You may also choose Reboot Myself at the bottom of the screen to restart the unit without powering on and off. Man[...]

  • Page 20

    18 ----------------------------------- Digital KVM via IP Network Setup ----------------------------------- NOTE: This interface is used to set network parameters and perform certain recovery procedures, but the majority of setup and configuration can only be done using the web interface. Primary Ethernet Port (LAN) (00:0e:c5:00:09:94) D.H.C.P.: Di[...]

  • Page 21

    19 This program has a simple menu-ba sed interface. Type the one letter command and press Enter. You will be prompted for the required value s. NOTE: y Using DHCP is mutually exclusive to using static IP addresses and routing. y You must save your changes using the “ W ” command. This applies the new values and saves them permanently. y The mas[...]

  • Page 22

    20 connection is a standard S SL (Secure Socket Layer) encrypted link that encrypt s all data from the session, including the actual video pictures. Because Java is consi dered a “safe” programming language, the Java VNC clie nt has some limitations. Certain special keystro kes cannot be sent, such as Scroll Lock on the keyboard. This client so[...]

  • Page 23

    21 ----- Using the VNC Menu One of the unique features of this product is the VNC menu sy stem. Whenever you see a window with a dark blue background and grey edg es, this window has been inserted into the VNC datastream so that it is effectively laid over the existing video. These menus allow you to control the many features of the KVM without usi[...]

  • Page 24

    22 PS/2 Reset: Resets the PS/2 keyboard and mouse emulation. Useful to recover failed mouse and/or keyboard connections. ÷4, ÷8: Switches to thumbnail mode, at indicated size. Ctrl-Alt-Del: Sends this key sequence to the host. Works immedia tely. Alt-F4: Sends the key sequence to ho st (closes window s). 1~8, A~H: Switches the current view to the[...]

  • Page 25

    23 The main menu window may be moved by clicking and drag ging on the title bar. It can be closed by pressing Escape , or by clickin g on the red X in the top right corner. Here is a guide outlining various fields from the Main Menu . Most of the functions op erate immediately. Other functions require a respon se to a confirmation prompt first befo[...]

  • Page 26

    24 key at the same time. Alternatively, you may move the mouse outside this window, press the regular key, and then choose -RESET- to release all depressed keys. The VirtKeys menu can be left open while using the host system. You ca n then click the required button at the suitable time, and still intera ct with the host in a normal fashion. Example[...]

  • Page 27

    25 Pressing the Advanced button will open the Advanced Video Tu ning menu. While the vast majority of users will not need to adjust these settings, it offers a high-degree of control of the video settings of your VNC sessions. See Appendix B for more information on this feature. Sampling Phase does not normally need to be used sin ce our system tun[...]

  • Page 28

    26 OSD Operations (For NS431D, NS831D, NS1631D AND IP units on ly) OSD screen illustration y NS431D / NS831D / NS1631D models offer “ F5 ”, see Functio n key F5 y NS841HDI and NS1641HDI models do not offer “ F5 ” function By hitting the left Ctrl key twice within two seconds, you may see the ' Hotkey Menu ' if it is enabled (an OS[...]

  • Page 29

    27 the Enter key to select it. Or, you may press Esc to exit OSD and remove the OSD menu from the display; the status window returns to the di splay and indicates the currently selected computer or operating statu s. A triangle mark (  ) to the right of a name indicates the port is cascaded to a Slave; the number at the left of the triangle mark[...]

  • Page 30

    28  Auto Scan In this mode, the KVM switch automatically switches from one power-on computer to the next sequentially in a fixed interval. During Auto Scan m ode, the OSD displays the name of the selected computer. When Auto Scan detects any keyboard or mouse activity, it suspends the scanning till activity stops; it then resumes with the nex t [...]

  • Page 31

    29  CH Display Auto Off : After you select a computer, the port number and name of the computer will appear on the screen for 3 seconds then disappea r automatically. Always On : The port number and name of a selected computer and/or O SD status displayed on the screen all the time. The non-volatile memory stores the CH Display setting.  Posi[...]

  • Page 32

    30 Hot Key Commands A hot key command is a short keyboard sequen ce to select a computer, activate a computer scan, etc. A hot-key sequence starts with two Left Co ntrol keystrokes followed by one or two more keystrokes. The short form hot-key menu can be turned on as an OSD function ( F4 : MoreHotkey Menu) every time the left Ctrl key is pressed [...]

  • Page 33

    31 left Ctrl + l eft Ctrl + F3 1 The unit switches between scan intervals of 3 , 8 , 15 and 30 second s. Keyboard Typematic Rate You can adjust the keyboard typematic rate (given in characters/ sec). This setting over- rides the keyboard typematic rate of your BIOS and any operating system. left Ctrl + l eft Ctrl + F4 1 The unit switches between ra[...]

  • Page 34

    32 ----- Troubleshooting If you are experiencing trouble with your dev ices, first make su re that all cables are connected to their proper ports and are firm ly seated. I can’t connect to the NewStar Digital KVM via IP. Check if the network connection is worki ng (ping the IP address of NewStar Digital KVM via IP ). If not, check network hardwar[...]

  • Page 35

    33 VGA image is not clear. You may be using poor quality VGA cables. Make sure you are u sing UL-2919 rated, double-shielded VGA cables. The quality of video is bad or the picture is grainy . a. Use the brightness and contrast settings. b. Use the auto adjustment feature to correct a flickering video. c. Read and use the manual section "APPEND[...]

  • Page 36

    34 Cannot select a computer connecte d to a Slave. Make sure that the Slave’s Console port is connected to one of the Master’s PC ports. Only ports PC 1 to PC 8 can be connected to Slaves, even if the Master switch has 16 PC ports. Keyboard strokes are shifted. Press both Shift keys. Certificate warning sho wn while connecting via HTTPS. It is [...]

  • Page 37

    35 ----- Specifications Maximum supported video mode 1600x1200 @ 85Hz Standard video modes supported 640x400 @ 85Hz 720x400 @ 85Hz 640x480 @ 60Hz 640x480 @ 72Hz 640x480 @ 75Hz 640x480 @ 85Hz 800x600 @ 56Hz 800x600 @ 60Hz 800x600 @ 72Hz 800x600 @ 75Hz 800x600 @ 85Hz 1024x768 @ 60Hz 1024x768 @ 70Hz 1024x768 @ 75Hz 1024x768 @ 85Hz 1152x864 @ 75Hz 1280[...]

  • Page 38

    36 ----- Supported Protocols Service Description Benefits SSH Secure Shell May be used to securely “tunnel” VNC and HTTP protocols. HTTP Web redirector (to HTTPS) Convenience server to redirec t all web traffic to encrypted port. Clear-text HTTP is not supported. SNMP SNMP Agent (UDP) Allows integration with existing SNMP network management sys[...]

  • Page 39

    37 ----- Warranty Information This product is backed by a one-year warranty. In addition NewStar warrants its pro ducts against defects in materials and workm anship for the periods noted, following the initial date of purchase. During this period, the product s may be returned for repair, or replacement with equivalent products at our discretion. [...]

  • Page 40

    38 Appendix A: About Security Certificate Warnings What is a security certificate? Sites that employ secure TCP/IP (Internet) connections includ e a certificate that confirms that users are connecting to a legitimate site and are not being redirecte d without their knowledge. Certificates are issued by trusted third parties called Certificate Au th[...]

  • Page 41

    39 Appendix B: Using the Advanced Video Tuning Feature The Advanced Video Tuning menu allows you to adjust the qu alities of the video in your VNC sessions, and can be accessed by clicking the Advanced button on the Video Tuning VNC menu. While many users will probably allow the NewStar Digital KVM via IP to automatically configure the video proper[...]

  • Page 42

    40 Use the Show Diffs button to learn which parts of the screen are being sent over the Internet. When you click this button, the screen is cleared to a medium grey color. All blocks that are sent from that point on will show up on the screen as they are sent. Click the button again to reset the screen to grey. To return to normal operation, click [...]

  • Page 43

    41 Appendix C: Getting Peak Performance Choose the best video mode y We recommend using 60Hz refresh rate and 1024x76 8 resolution. Using a smaller resolution like this allows you to fit multiple windows on your remote desktop. Higher refresh rates stress the video card' s quality and do not provide any additional information or benefit. Noisy[...]

  • Page 44

    42 Appendix D: Using Optional Serial Supervisors Background The NewStar Digital KVM via IP offers a unique way to expand the functionality of the base product. Using R-Port on the rear panel of NewStar Digital KVM via IP , you can add up to 16 Serial Supervisors serial devices using a speci alized daisy-chain technology. The NewStar Digital KVM via[...]

  • Page 45

    43 able to configure your Serial Supervisor , you must be logged in as admin . Other users will be able to view which devices are active but cannot configure them. Once you are logged in, choose the Admin/Setup option from the menu at the top of the Home screen in the Web interface. Click External Serial consoles setu p and control . You will be pr[...]

  • Page 46

    44 Advanced Configuration Using the Integrated SSH Shell In most cases, configuring the NewStar Digital KVM via IP to the same settings as the Serial Supervisor devices you are connecting should allow the dev ices to work with a minimum amount of configuration. However, you can also change the default settings on each Serial Supervisor device to fi[...]

  • Page 47

    45 on the other end of the connection. For Unix systems, the command is: stty –crtscts < /dev/[serial port] y Serial Supervisor devices use a simple RS-485 multidrop network running at 115,200 bps. It is possible that every Serial Supervisor device will not be inputting/outputting data at the same rate at all time. However, since these devices[...]