NETGEAR WNDR4500 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of NETGEAR WNDR4500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of NETGEAR WNDR4500 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of NETGEAR WNDR4500. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of NETGEAR WNDR4500 should contain:
- informations concerning technical data of NETGEAR WNDR4500
- name of the manufacturer and a year of construction of the NETGEAR WNDR4500 item
- rules of operation, control and maintenance of the NETGEAR WNDR4500 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of NETGEAR WNDR4500 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of NETGEAR WNDR4500, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the NETGEAR service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of NETGEAR WNDR4500.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the NETGEAR WNDR4500 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    350 East Plumeria Drive San Jose, CA 95134 USA December 2011 202-10875-04 v1.0 N900 Wireless Dual Band Gigabit Router WNDR4500 User Manual[...]

  • Page 2

    2 N900 Wireless Dual Band Gigabit Router WNDR4500 ©2011 NETGEAR, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of NETGEAR, Inc. Technical Support Thank you for choosing NETGEA[...]

  • Page 3

    3 Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    4 N900 Wireless Dual Band Gigabit Router WNDR4500 Chapter 4 Genie Advanced Home Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Setup Menu . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    5 N900 Wireless Dual Band Gigabit Router WNDR4500 Chapter 8 Administration Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Router Information . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    6 N900 Wireless Dual Band Gigabit Router WNDR4500 Chapter 10 Troubleshooting Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . [...]

  • Page 7

    7 1 1. Hardware Setup Getting to know your router The N900 Wireless Dual Band Gigabit Router WNDR4500 provides you with an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL). It is compatible with all major DSL Internet service providers, lets you block unsafe Inter[...]

  • Page 8

    Hardware Setup 8 N900 Wireless Dual Band Gigabit Router WNDR4500 Unpack Your Router Open the box and remove the router, cables, and installation guide. Figure 1. Check the package contents Your box should contain the following items: • N900 Wireless Dual Band Gigabit Router WNDR4500 • AC power adapter (plug varies by region) • Category 5 (Cat[...]

  • Page 9

    Hardware Setup 9 N900 Wireless Dual Band Gigabit Router WNDR4500 • In an elevated location such as a high shelf, keeping the number of walls and ceilings between the router and your other devices to a minimum. • Away from electrical devices that are potential sources of interference, such as ceiling fans, home security systems, microwaves, PCs,[...]

  • Page 10

    Table 1. Front panel LED descriptions LED Description Power/Test • Solid amber . The unit is starting up after being powered on. • Solid green . The power is on, and the router is ready. • Blinking amber . A firmware update is in progress. • Blinking green . The firmware is corrupt. • Off . Power is not supplied to the router. Internet ?[...]

  • Page 11

    Hardware Setup 11 N900 Wireless Dual Band Gigabit Router WNDR4500 Back Panel The back panel has the connections shown in the following figure. USB ports LAN Ethernet ports 1–4 Internet port Power On/Off button Power Reset button Figure 3. Router, rear view See Factory Settings on page 114 for information about restoring factory settings.[...]

  • Page 12

    Hardware Setup 12 N900 Wireless Dual Band Gigabit Router WNDR4500 Label The label on the bottom of the router shows the WPS PIN, login information, MAC address, and serial number. MAC address Serial number Preset WiFi Password Default Access Information Preset SSID Figure 4. The label shows unique information about your router[...]

  • Page 13

    13 2 2. Getting Started with NETGEAR Genie Connecting to the router This chapter explains how to use NETGEAR Genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book. This chapter contains the following sections: • Router Setup Preparation • Types of Logins and Access[...]

  • Page 14

    Getting Started with NETGEAR Genie 14 N900 Wireless Dual Band Gigabit Router WNDR4500 Router Setup Preparation You can set up your router with the NETGEAR Genie automatically, or you can use the Genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make[...]

  • Page 15

    Getting Started with NETGEAR Genie 15 N900 Wireless Dual Band Gigabit Router WNDR4500 NETGEAR Genie Setup NETGEAR Genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. It takes about 15 minutes to complete.  To[...]

  • Page 16

    Getting Started with NETGEAR Genie 16 N900 Wireless Dual Band Gigabit Router WNDR4500 Use NETGEAR Genie after Installation When you first set up your router, NETGEAR Genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR Genie again if you want to view or change settings for[...]

  • Page 17

    Getting Started with NETGEAR Genie 17 N900 Wireless Dual Band Gigabit Router WNDR4500 Router Dashboard (Basic Home Screen) The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view more detailed information. The left c[...]

  • Page 18

    Getting Started with NETGEAR Genie 18 N900 Wireless Dual Band Gigabit Router WNDR4500 Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices and other equipment to your wireless network. See Guest Networks on page 27 for instructions on how to set up a guest network. Manual Method  To[...]

  • Page 19

    19 3 3. Genie Basic Settings Your Internet connection and network This chapter explains the features available from the Genie Basic Home screen, shown in the following figure: This chapter contains the following sections: • Internet Setup • Attached Devices • Parental Controls • ReadySHARE USB Storage • Basic Wireless Settings • Guest N[...]

  • Page 20

    Genie Basic Settings 20 N900 Wireless Dual Band Gigabit Router WNDR4500 Internet Setup The Internet Setup screen is where you view or change ISP information. 1. From the Home screen, select Internet . The following screen displays: Scroll to view more settings The fields that display in the Internet Setup screen depend on whether or not your Intern[...]

  • Page 21

    Genie Basic Settings 21 N900 Wireless Dual Band Gigabit Router WNDR4500 • Internet Service Provider Encapsulation . ISP types. The choices are PPPoE, PPTP, or L2TP. • Login . The login name provided by your ISP. This is often an email address. • Password . The password that you use to log in to your ISP. • Idle Timeout (In minutes) . If you[...]

  • Page 22

    Genie Basic Settings 22 N900 Wireless Dual Band Gigabit Router WNDR4500 Attached Devices You can view all computers or devices that are currently connected to your network here. From the Basic Home screen, select Attached Devices to display the following screen: Wired devices are connected to the router with Ethernet cables. Wireless devices have j[...]

  • Page 23

    Genie Basic Settings 23 N900 Wireless Dual Band Gigabit Router WNDR4500 Parental Controls The first time you select Parental Controls from the Basic Home screen, you are automatically directed to the Internet, where you can learn more about Live Parental Controls or download the application. The following screen displays: ReadySHARE USB Storage You[...]

  • Page 24

    Genie Basic Settings 24 N900 Wireless Dual Band Gigabit Router WNDR4500 This screen displays the following: • Network/Device Name . The default is readyshare. This is the name used to access the USB device connected to the router. • Available Network Folders . The folders on the USB device. Share Name . If only one device is connected, the de[...]

  • Page 25

    Genie Basic Settings 25 N900 Wireless Dual Band Gigabit Router WNDR4500 If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click Apply. To avoid this problem, use a computer with a wired connection to access the router. 1. On the Basic Home screen, select Wire[...]

  • Page 26

    Genie Basic Settings 26 N900 Wireless Dual Band Gigabit Router WNDR4500 Enable Wireless Isolation . If this check box is selected, then wireless clients (computers or wireless devices) that join the network can use the Internet, but cannot access each other or access Ethernet devices on the network. Enable SSID Broadcast . This setting allows the r[...]

  • Page 27

    Genie Basic Settings 27 N900 Wireless Dual Band Gigabit Router WNDR4500 Guest Networks Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n.  To set up a guest network: 1. Select Basic > Guest [...]

  • Page 28

    Genie Basic Settings 28 N900 Wireless Dual Band Gigabit Router WNDR4500 Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network. Wi-Fi [...]

  • Page 29

    29 4 4. Genie Advanced Home Specifying custom settings This chapter explains the features available from the Genie Advanced Home screen, shown in the following figure: This screen is also displayed through the Administration menu. This chapter contains the following sections: • Setup Wizard • WPS Wizard • Setup Menu • WAN Setup • LAN Setu[...]

  • Page 30

    Genie Advanced Home 30 N900 Wireless Dual Band Gigabit Router WNDR4500 Setup Wizard The NETGEAR Genie installation process is launched the first time you set up the router. After setting up the router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the Genie. 1. Select Setup Wizard to displa[...]

  • Page 31

    Genie Advanced Home 31 N900 Wireless Dual Band Gigabit Router WNDR4500 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device you need to either press its WPS button or locate its WPS PIN. To use the WPS Wizard: 1. Select Advanced > WPS Wizard . 2. Click Next . Th[...]

  • Page 32

    Genie Advanced Home 32 N900 Wireless Dual Band Gigabit Router WNDR4500 Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green. When the router establishes a WPS connection, the LED is so[...]

  • Page 33

    Genie Advanced Home 33 N900 Wireless Dual Band Gigabit Router WNDR4500 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port. Select Advanced > Setup > WAN Setup to view the following screen: • Di[...]

  • Page 34

    Genie Advanced Home 34 N900 Wireless Dual Band Gigabit Router WNDR4500 Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correct[...]

  • Page 35

    Genie Advanced Home 35 N900 Wireless Dual Band Gigabit Router WNDR4500 - America Online’s DSL service • You use VPN and have severe performance problems. • You used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems. Note: An incorrect MTU setting can cause Internet communication problems [...]

  • Page 36

    Genie Advanced Home 36 N900 Wireless Dual Band Gigabit Router WNDR4500 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The rout[...]

  • Page 37

    Genie Advanced Home 37 N900 Wireless Dual Band Gigabit Router WNDR4500 LAN Setup Screen Settings LAN TCP/IP Setup • IP Address . The LAN IP address of the router. • IP Subnet Mask . The LAN subnet mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which have to[...]

  • Page 38

    Genie Advanced Home 38 N900 Wireless Dual Band Gigabit Router WNDR4500 You can specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, you should define a range between[...]

  • Page 39

    Genie Advanced Home 39 N900 Wireless Dual Band Gigabit Router WNDR4500 Quality of Service (QoS) Setup QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The N900 Wireless Dual Band Gigabit Router can provide QoS prioritization over the wireless link and on the Internet connection. To configure QoS, use [...]

  • Page 40

    Genie Advanced Home 40 N900 Wireless Dual Band Gigabit Router WNDR4500 QoS for Applications and Online Gaming  To create a QoS policy for applications and online games: 1. In the QoS Setup screen, select the Turn Internet Access QoS On check box. 2. Click the Setup QoS Rule button to see the existing priority rules. On this screen you can edit o[...]

  • Page 41

    Genie Advanced Home 41 N900 Wireless Dual Band Gigabit Router WNDR4500 a. If you add a new entry, the Priority Rules screen expands as shown: b. In the QoS Policy for field, enter a descriptive name for the new application or game. c. In the Connection Type list, select either TCP, UDP, or both ( TCP/UDP ), and specify the port number or range of p[...]

  • Page 42

    Genie Advanced Home 42 N900 Wireless Dual Band Gigabit Router WNDR4500 4. From the Priority Category list, select Ethernet LAN Port , as shown in the following figure: 5. From the LAN port list, select the LAN port that will have a QoS policy. 6. From the Priority list, select the priority that this port’s traffic should receive relative to other[...]

  • Page 43

    Genie Advanced Home 43 N900 Wireless Dual Band Gigabit Router WNDR4500 3. From the Priority Category list, select MAC Address to display the following screen: 4. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fi[...]

  • Page 44

    44 5 5. USB Storage Accessing and configuring a USB storage drive This chapter describes how to access and configure a USB storage drive attached to your router. Be aware that the USB port on the router can be used only to connect USB storage devices like flash drives or hard drives, or a printer. Do not connect computers, USB modems, CD drives, or[...]

  • Page 45

    USB Storage 45 N900 Wireless Dual Band Gigabit Router WNDR4500 USB Drive Requirements The router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables. Table[...]

  • Page 46

    USB Storage 46 N900 Wireless Dual Band Gigabit Router WNDR4500 • Sharing multimedia with friends and family such as MP3 files, pictures, and other multimedia with local and remote users. • Sharing resources on your network. You might want to store files in a central location so that you do not have to power up a computer to perform local sharin[...]

  • Page 47

    USB Storage 47 N900 Wireless Dual Band Gigabit Router WNDR4500 • There are two user accounts: admin and guest. The password for admin is the same one that you use to access the router. By default, it is password . The guest user account has no password. • On the FTP site, the person receiving the files should use the guest user account and ente[...]

  • Page 48

    USB Storage 48 N900 Wireless Dual Band Gigabit Router WNDR4500  To access your USB device: 1. Click the network device name or the share name in your computer’s network folders list. 2. For SMB://readyshare, click Connect . Note: If you logged in to the router before you connected your USB device, you might not see your USB device in the route[...]

  • Page 49

    USB Storage 49 N900 Wireless Dual Band Gigabit Router WNDR4500 • To add a folder, click Create Network Folder . • To edit a folder, select its radio button, and then click Edit . 3. You can use this screen to select a folder, to change the share name, or to change the read Access or write access from All – no password to admin . The user name[...]

  • Page 50

    USB Storage 50 N900 Wireless Dual Band Gigabit Router WNDR4500 • Network Device Name . The default is readyshare. This is the name used to access the USB device connected to the router. • Workgroup . If you are using a Windows workgroup rather than a domain, the workgroup name is displayed here. The name works only in an operating system that s[...]

  • Page 51

    USB Storage 51 N900 Wireless Dual Band Gigabit Router WNDR4500 • Read/Write Access . Shows the permissions and access controls on the network folder: All - no password (the default) allows all users to access the network folder. The password for admin is the same one that you use to log in to the router. • Folder Name . Full path used by the ne[...]

  • Page 52

    USB Storage 52 N900 Wireless Dual Band Gigabit Router WNDR4500 Specify Approved USB Devices For more security, you can set up the router to share approved USB devices only. You can access this feature from the Advanced Setup menu on the Advanced tab.  To set up approved USB devices: 1. Select Advanced > Advanced Setup > USB Settings . The [...]

  • Page 53

    USB Storage 53 N900 Wireless Dual Band Gigabit Router WNDR4500 4. Select the Allow only approved devices check box. 5. Click Apply so that your change takes effect. If you want to work with another USB device, you have to first click the Safely Remove USB Device button for the currently connected USB device. Connect the other USB device, and repeat[...]

  • Page 54

    54 6 6. ReadySHARE Printer ReadySHARE Printer is compatible with Macs and Windows PCs. It lets you connect a USB printer to the router’s USB port, and access it wirelessly. This chapter contains the following sections: • ReadySHARE Printer • USB Control Center Utility • Desktop NETGEAR Genie For additional about ReadySHARE features, see www[...]

  • Page 55

    ReadySHARE Printer 55 N900 Wireless Dual Band Gigabit Router WNDR4500 ReadySHARE Printer You can connect a USB printer to the router’s USB port, and share it among Windows and Mac computers on the network.  To set up ReadySHARE Printer: 1. Connect the USB printer to the router’s USB port with a USB printer cable. 2. Install the USB printer d[...]

  • Page 56

    ReadySHARE Printer 56 N900 Wireless Dual Band Gigabit Router WNDR4500 4. Follow the instructions to install the NETGEAR USB Control Center utility. 5. After you have installed the utility, select the language.[...]

  • Page 57

    ReadySHARE Printer 57 N900 Wireless Dual Band Gigabit Router WNDR4500 6. If this is the first time you are accessing the utility, you are asked to select the printer and click the Connect button. Once the connection is established, the status changes to Manually connected by xxx .[...]

  • Page 58

    ReadySHARE Printer 58 N900 Wireless Dual Band Gigabit Router WNDR4500 Note that you can click the Disconnect button at any time to release the connection. The status then changes to Available. Once the Connect button has been clicked once on all of the computers in the network, the utility on each of them automatically handles the printing queue an[...]

  • Page 59

    ReadySHARE Printer 59 N900 Wireless Dual Band Gigabit Router WNDR4500 • You can set the value for the default time-out time from the Tools > Configuration screen . • The USB Control Center utility must be running for the computer to be able to print to the USB printer attached to the router. If you exit the utility, printing does not work. ?[...]

  • Page 60

    ReadySHARE Printer 60 N900 Wireless Dual Band Gigabit Router WNDR4500 USB Control Center Utility The USB Control Center Utility allows you to control a shared USB device from your computer that is connected to the USB port on your router. The utility allows you to control a printer, a scanner, or an audio speaker. The utility has to be installed on[...]

  • Page 61

    ReadySHARE Printer 61 N900 Wireless Dual Band Gigabit Router WNDR4500 Control Center Configuration Select Tools >Configuration to display the following screen: Automatically execute when logging on Windows . Enable this utility to start automatically when you are logged in to Windows. Timeout . Specify the timeout value for holding the USB resou[...]

  • Page 62

    ReadySHARE Printer 62 N900 Wireless Dual Band Gigabit Router WNDR4500 Once the printer shows Available status, it is no longer grayed out in a Paused state in the Windows Printers window. This USB printer is ready. The utility does not need to always hold the connection of this USB printer. Once there is any print job for this printer, the USB util[...]

  • Page 63

    ReadySHARE Printer 63 N900 Wireless Dual Band Gigabit Router WNDR4500 Desktop NETGEAR Genie Desktop NETGEAR Genie is the easy dashboard for managing, monitoring, and repairing your home network. • Automatically repair common wireless network problems. • Have easy access to router features like Live Parental Controls, guest access, broadband usa[...]

  • Page 64

    64 7 7. Security Keeping unwanted content out of your network This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the PCs and other devices connected to your network. This chapter includes the following sections: • Keyword Blocking of HTTP Traffic • Block Services (Port Filte[...]

  • Page 65

    Security 65 N900 Wireless Dual Band Gigabit Router WNDR4500 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. 1. Select Advanced > Security > Block Sites to display the following screen: 2. Select one of the keyword[...]

  • Page 66

    Security 66 N900 Wireless Dual Band Gigabit Router WNDR4500 Block Services (Port Filtering) Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the In[...]

  • Page 67

    Security 67 N900 Wireless Dual Band Gigabit Router WNDR4500 3. Click Add to add a service. The Block Services Setup screen displays: 4. From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applic[...]

  • Page 68

    Security 68 N900 Wireless Dual Band Gigabit Router WNDR4500  To schedule blocking: 1. Select Advanced > Security > Schedule to display the following screen: 2. Set up the schedule for blocking keywords and services. • Days to Block . Select days on which you want to apply blocking by selecting the appropriate check boxes, or select Every[...]

  • Page 69

    Security 69 N900 Wireless Dual Band Gigabit Router WNDR4500  To set up email notifications: 1. Select Advanced > Security > Email to display the following screen: 2. To receive email logs and alerts from the router, select the Turn Email Notification On check box. 3. In the Your Outgoing Mail Server field, enter the name of your ISP’s ou[...]

  • Page 70

    70 8 8. Administration Managing your network This chapter describes the router settings for administering and maintaining your router and home network. See also Remote Management on page 99 for information about upgrading or checking the status of your router over the Internet, and Traffic Meter on page 102 for information about monitoring the volu[...]

  • Page 71

    Administration 71 N900 Wireless Dual Band Gigabit Router WNDR4500 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the Genie screens when new firmware is available for your product. You can[...]

  • Page 72

    Administration 72 N900 Wireless Dual Band Gigabit Router WNDR4500 View Router Status To view router status and usage information, select Advanced Home or select Administration > Router Status to display the following screen: Router Information Hardware Version . The router model. Firmware Version . The version of the router firmware. It changes [...]

  • Page 73

    Administration 73 N900 Wireless Dual Band Gigabit Router WNDR4500 Connection . This shows if the router is using a fixed IP address on the WAN. If the value is DHCP Client, the router obtains an IP address dynamically from the ISP. IP Subnet Mask . The IP subnet mask being used by the Internet (WAN) port of the router. Domain Name Server . The Doma[...]

  • Page 74

    Administration 74 N900 Wireless Dual Band Gigabit Router WNDR4500 Connection Status Button On the Router Status screen in the Internet Connection pane, click the Connection Status button to view connection status information. Figure 7. View connection status information The Release button returns the status of all items to 0. The Renew button refre[...]

  • Page 75

    Administration 75 N900 Wireless Dual Band Gigabit Router WNDR4500 Wireless Settings (2.4 GHz and 5 GHz) The following settings are displayed: Name (SSID ). The wireless network name (SSID) used by the router. The default names for the 5 GHz ends in -5G to distinguish it from the 2.4 GHz network. Region . The geographic region where the router is be[...]

  • Page 76

    Administration 76 N900 Wireless Dual Band Gigabit Router WNDR4500 Guest Network (2.4 GHz and 5 GHz) Name (SSID ). The 11N wireless network name (SSID) used by the router. The default names are NETGEAR-Guest and NETGEAR-5G-Guest. Wireless AP . Indicates whether the radio feature of the router is enabled. If this feature is not enabled, the Wireless [...]

  • Page 77

    Administration 77 N900 Wireless Dual Band Gigabit Router WNDR4500 Select Advanced > Administration > Logs . The Logs screen displays. The log screen shows the following information: • Date and time . The date and time the log entry was recorded. • Source IP . The IP address of the initiating device for this log entry. • Target address .[...]

  • Page 78

    Administration 78 N900 Wireless Dual Band Gigabit Router WNDR4500 Back Up Settings  To back up the router’s configuration settings: 1. Select Advanced > Administration > Backup Settings to display the following screen: 2. Click Back Up to save a copy of the current settings. 3. Choose a location to store the .cfg file that is on a comput[...]

  • Page 79

    Administration 79 N900 Wireless Dual Band Gigabit Router WNDR4500 Set Password This feature allows you to change the default password that is used to log in to the router with the user name admin . This is not the same as changing the password for wireless access. The label on the bottom of your router shows your unique wireless network name (SSID)[...]

  • Page 80

    80 9 9. Advanced Settings This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed. This chapter includes the following sections: • Advan[...]

  • Page 81

    Advanced Settings 81 N900 Wireless Dual Band Gigabit Router WNDR4500 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings to display the following screen: Scroll to view more settings The following settings are available in this screen: Enable Wireless Router Radio . You can completely turn off the wireless portion [...]

  • Page 82

    Advanced Settings 82 N900 Wireless Dual Band Gigabit Router WNDR4500 Wireless Repeating Function (WDS) You can set the N900 Wireless Dual Band Gigabit Router up to be used as a wireless access point (AP). Doing this enables the router to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the networ[...]

  • Page 83

    Advanced Settings 83 N900 Wireless Dual Band Gigabit Router WNDR4500 To configure this mode, you have to know the MAC addresses of the child repeater access point. Wireless Repeater . The router sends all traffic from its local wireless or wired computers to a remote access point. To configure this mode, you have to know the MAC address of the remo[...]

  • Page 84

    Advanced Settings 84 N900 Wireless Dual Band Gigabit Router WNDR4500 • Wireless MAC of this router . This field displays the MAC address for your router for your reference. You will need to enter this MAC address in the corresponding Wireless Repeating Function screen of the other access point you are using. • Wireless Repeater . If your router[...]

  • Page 85

    Advanced Settings 85 N900 Wireless Dual Band Gigabit Router WNDR4500 2. Select Advanced > Advanced Setup > Wireless Repeating Function to display the Wireless Repeating Function screen. Scroll to view more settings 3. In the Wireless Repeating Function screen (depending on the frequency you want to use), select the Enable Wireless Repeating F[...]

  • Page 86

    Advanced Settings 86 N900 Wireless Dual Band Gigabit Router WNDR4500 4. Click Apply to save your changes. 5. Verify connectivity across the LANs. A computer on any wireless or wired LAN segment of the router should be able to connect to the Internet or share files and printers with any other wireless or wired computer or server connected to the oth[...]

  • Page 87

    Advanced Settings 87 N900 Wireless Dual Band Gigabit Router WNDR4500 information and then modifies the source information in the request message, performing Network Address Translation (NAT): • The source address is replaced with your router’s public IP address. This is necessary because your computer uses a private IP address that is not globa[...]

  • Page 88

    Advanced Settings 88 N900 Wireless Dual Band Gigabit Router WNDR4500 An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell t[...]

  • Page 89

    Advanced Settings 89 N900 Wireless Dual Band Gigabit Router WNDR4500 Internet to initiate a connection to a server computer on your network. Normally, your router ignores any inbound traffic that is not a response to your own outbound traffic. You can configure exceptions to this default rule by using the port forwarding feature. A typical applicat[...]

  • Page 90

    Advanced Settings 90 N900 Wireless Dual Band Gigabit Router WNDR4500 • Port triggering does require that you know the computer’s IP address in advance. The IP address is captured automatically. • Port forwarding requires that you specify the computer’s IP address during configuration, and the IP address can never change. • Port triggering[...]

  • Page 91

    Advanced Settings 91 N900 Wireless Dual Band Gigabit Router WNDR4500 1. Select Advanced Setup > Port Forwarding/Port Triggering to display the following screen: Port Forwarding is selected as the service type. 2. From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list,[...]

  • Page 92

    Advanced Settings 92 N900 Wireless Dual Band Gigabit Router WNDR4500 3. Click the Add Custom Service button to display the following screen: 4. In the Service Name field, enter a descriptive name. 5. In the Protoco l list, select the protocol. If you are unsure, select TCP/UDP . 6. In the Starting Port field, enter the beginning port number. • If[...]

  • Page 93

    Advanced Settings 93 N900 Wireless Dual Band Gigabit Router WNDR4500 2. In the Port Forwarding screen, configure the router to forward the HTTP service to the local address of your web server at 192.168.1.33 . HTTP (port 80) is the standard protocol for web servers. 3. (Optional) Register a host name with a Dynamic DNS service, and configure your r[...]

  • Page 94

    Advanced Settings 94 N900 Wireless Dual Band Gigabit Router WNDR4500 2. Select the Port Triggering radio button to display the port triggering information. 3. Clear the Disable Port Triggering check box if it is selected. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled. How[...]

  • Page 95

    Advanced Settings 95 N900 Wireless Dual Band Gigabit Router WNDR4500 6. Click Add Service to display the following screen: 7. In the Service Name field, type a descriptive service name. 8. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address , and enter[...]

  • Page 96

    Advanced Settings 96 N900 Wireless Dual Band Gigabit Router WNDR4500 host name that you configure in the router. Then, whenever your ISP-assigned IP address changes, your router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can rea[...]

  • Page 97

    Advanced Settings 97 N900 Wireless Dual Band Gigabit Router WNDR4500 Static Routes Static routes provide additional routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You have to config[...]

  • Page 98

    Advanced Settings 98 N900 Wireless Dual Band Gigabit Router WNDR4500  To set up a static route: 1. Select Advanced > Advanced Setup > Static Routes , and click Add to display the following screen: 2. In the Route Name field, type a name for this static route (for identification purposes only.) 3. Select the Private check box if you want to[...]

  • Page 99

    Advanced Settings 99 N900 Wireless Dual Band Gigabit Router WNDR4500 Remote Management The remote management feature lets you upgrade or check the status of your N900 Wireless Dual Band Gigabit Router over the Internet.  To set up remote management: 1. Select Advanced > Advanced Setup > Remote Management . Note: Be sure to change the route[...]

  • Page 100

    Advanced Settings 100 N900 Wireless Dual Band Gigabit Router WNDR4500 Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management nterface. Choose a number between 1024 and 65535, but do not use the number of any common service port. The default is 8080, which is a[...]

  • Page 101

    Advanced Settings 101 N900 Wireless Dual Band Gigabit Router WNDR4500  To turn on Universal Plug and Play: 1. Select Advanced > Advanced Setup > UPnP . The UPnP screen displays. 2. The available settings and information in this screen are: Turn UPnP On . UPnP can be enabled or disabled for automatic device configuration. The default settin[...]

  • Page 102

    Advanced Settings 102 N900 Wireless Dual Band Gigabit Router WNDR4500 IPv6 You can use this feature to set up an IPv6 Internet connection type if NETGEAR Genie does not detect it automatically.  To set up an IPv6 Internet connection type: 1. Select Advanced > Advanced Setup > IPv6 to display the following screen: 2. Select the IPv6 connect[...]

  • Page 103

    Advanced Settings 103 N900 Wireless Dual Band Gigabit Router WNDR4500  To monitor Internet traffic: 1. Click Advanced > Advanced Setup > Traffic Meter to display the following screen: Scroll to view more settings 2. To enable the Traffic Meter, select the Enable Traffic Meter check box. 3. If you would like to record and restrict the volum[...]

  • Page 104

    104 10 10. Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: • Quick Tips • Troubleshooting[...]

  • Page 105

    Troubleshooting 105 N900 Wireless Dual Band Gigabit Router WNDR4500 Quick Tips This section describes tips for troubleshooting some common problems Sequence to Restart Your Network Be sure to restart your network in this sequence: 1. Turn off and unplug the modem. 2. Turn off the router and computers. 3. Plug in the modem and turn it on. Wait 2 min[...]

  • Page 106

    Troubleshooting 106 N900 Wireless Dual Band Gigabit Router WNDR4500 Troubleshooting with the LEDs After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power/Test LED is on. 2. Verify that the Power/Test LED turns amber within a few seconds, indicating that the self-tes[...]

  • Page 107

    Troubleshooting 107 N900 Wireless Dual Band Gigabit Router WNDR4500 LEDs Never Turn Off When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router. If all LEDs are still on 1 minute after power-up: • Cycle the power to see if the router recovers. • Press and[...]

  • Page 108

    Troubleshooting 108 N900 Wireless Dual Band Gigabit Router WNDR4500 Cannot Log In to the Router If you are unable to log in to the router from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous sect[...]

  • Page 109

    Troubleshooting 109 N900 Wireless Dual Band Gigabit Router WNDR4500 4. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP. If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new router by restar[...]

  • Page 110

    Troubleshooting 110 N900 Wireless Dual Band Gigabit Router WNDR4500 Troubleshooting PPPoE If you are using PPPoE, try troubleshooting your Internet connection.  To troubleshoot a PPPoE connection: 1. Log in to the router. 2. Select Administration > Router Status . 3. Click Connection Status . If all of the steps indicate OK, then your PPPoE c[...]

  • Page 111

    Troubleshooting 111 N900 Wireless Dual Band Gigabit Router WNDR4500 Changes Not Saved If the router does not save the changes you make in the router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Reload[...]

  • Page 112

    Troubleshooting 112 N900 Wireless Dual Band Gigabit Router WNDR4500 • Use the Reset button on the back of the router. See Factory Settings on page 114 . If you restore the factory settings and the router fails to restart, or the green Power/Test LED continues to blink, the unit might be defective. If the error persists, you might have a hardware [...]

  • Page 113

    Troubleshooting 113 N900 Wireless Dual Band Gigabit Router WNDR4500 Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet. Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device. 1. Fro[...]

  • Page 114

    114 A A. Supplemental Information This appendix provides factory default settings and technical specifications for the N900 Wireless Dual Band Gigabit Router WNDR4500. Factory Settings You can return the router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the Reset button on the back of the rou[...]

  • Page 115

    Supplemental Information 115 N900 Wireless Dual Band Gigabit Router WNDR4500 Local network (LAN) continued DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.254 DMZ Disabled Time zone GMT for WW except NA and GR, GMT+1 for GR, GMT-8 for NA Time zone adjusted for daylight savings time Disabled SNMP Disabled Firewall Inbound (comm[...]

  • Page 116

    Supplemental Information 116 N900 Wireless Dual Band Gigabit Router WNDR4500 Technical Specifications Table 5. WNDR4500 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, [...]

  • Page 117

    Supplemental Information 117 N900 Wireless Dual Band Gigabit Router WNDR4500 Operating frequency range 2.4 GHz 2.412–2.462 GHz (US) 2.412–2.472 GHz (Japan) 2.412–2.472 GHz (Europe ETSI) 5 GHz 5.18–5.24 + 5.745–5.825 GHz (US) 5.18–5.24 GHz (Europe ETSI) FCC: 5.25–5.35 GHz (DFS band) 5.47–5.725 GHz (DFS band) 5600–5650 MHz is disabl[...]

  • Page 118

    118 B B. Notification of Compliance NETGEAR Dual Band - Wireless Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful o[...]

  • Page 119

    Notification of Compliance 119 N900 Wireless Dual Band Gigabit Router WNDR4500 Español [Spanish] Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR Inc. Δ?[...]

  • Page 120

    Notification of Compliance 120 N900 Wireless Dual Band Gigabit Router WNDR4500 This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all EU member states and EFTA countries, except in France and Italy where restrictive use applies. In Italy the end-user should apply for a license at the national spectrum authoriti[...]

  • Page 121

    Notification of Compliance 121 N900 Wireless Dual Band Gigabit Router WNDR4500 • For product available in the USA market, only channel 1~11 can be operated. Selection of other channels is not possible. • This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter. Canadian Department o[...]

  • Page 122

    Notification of Compliance 122 N900 Wireless Dual Band Gigabit Router WNDR4500 Interference Reduction Table The table below shows the Recommended Minimum Distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters). Household Appliance Recommended Minimum Distance (in feet and meters) Microwave ovens 30 fe[...]

  • Page 123

    123 Index A access remote 99 viewing logs 76 access points 82 accessing remote computer 86 adding custom service 91 priority rules 40 address reservation 38 advertisement period 101 alerts, emailing 68 applications, QoS for online gaming 40 approved USB devices 52 attached devices 22 authentication, required by mail server 69 automatic firmware che[...]

  • Page 124

    124 N900 Wireless Dual Band Gigabit Router WNDR4500 F factory default settings, restoring 78 , 111 factory settings list of 114 resetting 12 file sharing 45 firmware version 72 firmware, upgrading 16 , 71 fragmentation length 81 fragmented data packets 34 front panel 9 G games, online, QoS for 40 gateway IP address 21 Genie, NETGEAR 15 guest networ[...]

  • Page 125

    125 N900 Wireless Dual Band Gigabit Router WNDR4500 P packets, fragmented 34 Parental Controls 23 passphrases changing 26 product label 12 password recovery, admin 79 password, restoring 111 photos, sharing 46 poll interval 73 port filtering 66 port forwarding 86 , 88 , 89 , 90 port numbers 66 port status 73 port triggering 86 , 87 , 89 , 93 ports,[...]

  • Page 126

    126 N900 Wireless Dual Band Gigabit Router WNDR4500 U Universal Plug and Play (UPnP) 100 up time, system 73 upgrading firmware 16 , 71 USB advanced configuration 49 basic storage settings 47 drive requirements 45 file sharing 45 ReadySHARE access 45 , 48 remote computer connection 53 specifying approved devices 52 unmounting a USB drive 51 USB devi[...]