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NETGEAR WNDR3800-100NAS manual

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  • Page 1

    350 East Plumeria Drive San Jose, CA 95134 USA October 201 1 202-10806-02 v1.0 N600 W ir el es s Dual Ban d Gigab i t R outer P r emi um Ed i t io n W N D R 38 0 0 User M anua l[...]

  • Page 2

    2 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 ©201 1 NETGEAR, Inc. All rights reserved No part of this publication may be re produced, transmitted, tran scribed, stored in a retrie val system, or translated into any langu age in any form or by any means without the written permission of NETGEAR, Inc. Te c h n i c a l S u p p o [...]

  • Page 3

    3 Contents Chapter 1 Hardware Setup Premium Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 ReadySHARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Video Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    4 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Guest Network Wireles s Securi ty Options . . . . . . . . . . . . . . . . . . . . . . . 30 Chapter 4 Genie Advanced Home Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 WPS Wizard . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    5 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Internet Port (WAN) Set up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Wireless Settings (2.4 GHz) and Wireless Settings (5 GHz) . . . . . . . . . 76 G[...]

  • Page 6

    6 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Troubleshooting with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 7

    7 1 1. H a rd w a re S e t u p Getting t o kno w yo ur w ir eless r ou ter The N600 Wireless Dual Band Gigabit Rout er Premium Edition WNDR3800 provides high-performance wireless Internet access that is ideal for h igh-demand applications such as streaming HD video and multiplayer games. Its dual band design provides the maximum flexibility for con[...]

  • Page 8

    Hardware Setup 8 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 P remium Features Y our router includes premium features, which are d escribed in this section. R eadySHARE ReadySHARE makes it easy to access shared files on your network, to upload files remotely , and to share a network pr inter . Re adySHARE USB Storage Attach a US[...]

  • Page 9

    Hardware Set up 9 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 busy Wi-Fi channels. ClearChannel Sele ctor is enabled by default on your WNDR3800 router . TiV o S upport This feature allows your T iV o to access medi a files stored on a USB device that is connected to your router . The T iV o must be on the same network as the [...]

  • Page 10

    Hardware Setup 10 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Unpack Y our New R outer Y our box should cont ain the following items: • N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • A slid e-on stand for your ro uter • AC power a dapter (plug varies b y region) • A yellow Ethernet cable • NETGEAR In[...]

  • Page 11

    Hardware Set up 11 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 P repare the R outer for Installation 1. Carefully remove the protective film from the top of your router . 2. Set up your router by aligning the arrow on the base with the arrow on the back of the case, and sliding the router onto the base. Restore Factory Setting[...]

  • Page 12

    Hardware Setup 12 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 The front p anel has status LEDs that you ca n use to monitor and verify various conditions. There are also two buttons on the right (or at the bottom if the router is in its stand). The LEDs are described in the following t able. T able 1. LED Descriptions LED Descri[...]

  • Page 13

    Hardware Set up 13 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Back P anel The back pan el has the On/Of f button and the port connections shown h ere and described below . Power AC power On/Off adapter outlet LAN Ethernet port s Internet WA N port USB port Figure 4. Back p anel features • The four local (LAN) 10/100/1000 Mb[...]

  • Page 14

    Hardware Setup 14 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 P osition Y our Wireless R outer The router lets yo u access your network from vi rtually anywhere within the operatin g range of your wireless network. Howeve r , the operating distance or range of your wireless connection can vary significantly depending on the phys[...]

  • Page 15

    15 2 2. Get ti ng Star ted with N ET GEA R Ge nie Connec ting to t he r oute r This chapter explains how to use NETGEAR Geni e to set up your router af ter you complete cabling as described in the inst allation guid e and in the previous chap ter in this book. This chapter contains the following sections: • Router Setup Preparation • T ypes of [...]

  • Page 16

    Getting St arted with NETGEAR Genie 16 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 R outer Setup P reparation Y ou can set up your router with the NETGEAR Gen ie automatically , or you can use the Genie menus and screens to set up you r router manually . However , before you sta rt the setup process, you need to have your ISP in[...]

  • Page 17

    Getting St arted with N ETGEAR Genie 17 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 NETGEAR Genie Setup NETGEAR Genie runs on any device with a W eb browser . It is the easiest way to set up the router because it automates many of the step s and verifies that those steps have been successfully completed. It t akes about 15 min[...]

  • Page 18

    Getting St arted with NETGEAR Genie 18 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Use NETGEAR Genie after Installation When you first set up your router, NETGEAR Genie automatically st arts when yo u launch an Internet browser on a computer that is connected to the rou ter. Y ou can use NETGEAR Genie again if you want to view o[...]

  • Page 19

    Getting St arted with N ETGEAR Genie 19 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 R outer Dashboard (Basic Home Screen) The router Basic Home screen has a dashboard that lets you see the st atus of your Internet connection and network at a glance. Y ou can clic k any of the six sections of the dashboard to view more detailed[...]

  • Page 20

    Getting St arted with NETGEAR Genie 20 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Add Wireless Devices or Co mputers to Y our Network Choose either the manual or the WPS method to add wireless d evices, and other equipment to your wireless network. See Guest Networks o n p age 29 for instructions on how to set up a guest networ[...]

  • Page 21

    21 3 3. Geni e Basi c Setting s Y our Int er net connec tio n and ne t w or k This chapter explains the features availab le from the Genie Basic Home screen, shown in the following figure: This chapter contains the following sections: • Internet Setup • Attache d Devices • Parental Co ntrols • ReadySHARE USB S torage • Basic Wir eless Set[...]

  • Page 22

    Genie Basic Settings 22 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Internet Setup The Internet Setup screen is wh ere y ou view or change ISP information. 1. From the Home screen, se lect Internet . The following screen displays: Scroll to view more settings The fields that display in the In ternet Setup screen depend on whethe[...]

  • Page 23

    Genie Basic Settings 23 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 • Internet Service Provider Encap sulation . ISP types. The choices are PPPo E, PPTP , or L2TP . • Login . The login name provided by your ISP . This is often an email address. • Password . The pa ssword that you use to log in to your ISP . • Connectio[...]

  • Page 24

    Genie Basic Settings 24 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Attached Devices Y ou can view all computers or devices that are currently co nnected to your network here. From the Basic Home screen, select Att ached Devices to display the following screen: Wired devices are connected to the router with Ethernet cables. Wire[...]

  • Page 25

    Genie Basic Settings 25 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Pa r e n t a l C o n t r o l s The first time you select Parent al Contro ls from the Basic Home screen, you are automatically directed to the Internet, where you can learn more about Live Parent al Controls or download the application. The following screen di[...]

  • Page 26

    Genie Basic Settings 26 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 This screen displays the following: • Basic.The Basic feature allows you to manage files and folders on a USB storage device that is connected to the USB port of the router. • ReadySHARE Cloud . ReadySHARE Cloud gives you remote access over the Internet to a[...]

  • Page 27

    Genie Basic Settings 27 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800  T o view or change basic wireless settings: NETGEAR recommends that you do not change your preset security settings . If you do decide to change your preset security settings, ma ke a note of the new settings and store it in a safe place where you can easi[...]

  • Page 28

    Genie Basic Settings 28 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Wireless Network  2.4 GHz b/g/n and 5.0 GHz a/n The b/g/n and a/n not ation references the 802.1 1 standards of conformance. For instance, the 2.4 b/g/n conforms to 802.1 1b, 802.1 1g, and 802.1 1n at 2.4 GHz radio frequency . Enable SSID Broadcast. This sett[...]

  • Page 29

    Genie Basic Settings 29 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Guest Networks Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key . Y ou can add a g uest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a /n.  T o set up a guest network: 1. S[...]

  • Page 30

    Genie Basic Settings 30 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 5. Select a security option from the list. The security options are described in Guest Network Wireless Security Options on p age 30 . 6. Click Apply to save your selections. Set Up a Video Network T o prevent packet drop s or jitter when st reaming high-quality[...]

  • Page 31

    Genie Basic Settings 31 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 implemented through software. WP A2-PSK uses a passphrase to authe nticate and generate the initial dat a encryption keys. Then it dynamically varie s the encryption key . WPS-PSK + WP A2-PSK Mixed Mode can provide br oader support for all wireless clients. WP[...]

  • Page 32

    32 4 4. Geni e Ad v anced Home Spec if y ing cu stom settings This chapter explains the features availab le fr om the Genie Advanced Home screen, shown in the following figure: This screen is also displayed through the Administration menu. This chapter contains the following sections: • Setup Wizard • WPS Wizard • Setup Menu • WAN Set up ?[...]

  • Page 33

    Genie Advanced Home 33 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Setup Wizard The NETGEAR Genie installation pro cess is la unched the first time you set up the router. After setting up t he router the first time, if you want to perf orm this task ag ain, you can run Setup Wizard from the Advanced tab of the Genie. 1. Select[...]

  • Page 34

    Genie Advanced Home 34 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 WPS Wizard The WPS Wizard helps you add a WPS-capable cli ent device (a wireless device or computer) to your network. On the client device you ne ed to either press its W PS button or locate its WPS PIN. T o use the WPS Wizard: 1. Select Advance d > WPS Wizard[...]

  • Page 35

    Genie Advanced Home 35 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Within two minutes, go to the client device an d use its WPS sof tware to join the network without entering a p assword. The router attempt s to add the WPS-capab le device. The WPS LED on the front of the router blinks green. When the rou ter es t ablishes a W[...]

  • Page 36

    Genie Advanced Home 36 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 W AN Setup The W AN Setup screen lets you configure a DM Z (demilit arized zone) server , change the Maximum T ransmit Unit (MTU) size, and enable the router to respond to a ping on th e W AN (Internet) port. Select Advanced > Setup > W AN Setup to view the[...]

  • Page 37

    Genie Advanced Home 37 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Default DMZ Server The default DMZ server feature is he lpful when yo u are using some online games and videoconferencing applications that are inco mp atible with Network Address T ranslation (NA T). The router is programmed to recognize some of these applicat[...]

  • Page 38

    Genie Advanced Home 38 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • Y ou use VPN and have severe performa nce problems. • Y ou used a program to optimize MTU fo r performance reasons, and now you have connectivity or performance problems. Note: An incorrect MTU setting can cause Internet communication problems such as the i[...]

  • Page 39

    Genie Advanced Home 39 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 LAN Setup The LAN Setup screen allows conf iguration of LAN IP services such as Dynamic Host Configuration Protoco l (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigu red to use private IP addresses on the L AN side and to act as a[...]

  • Page 40

    Genie Advanced Home 40 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 LAN Setup Screen Settings LAN TCP/IP Setup • IP Address . The LAN IP address of the rou ter. • IP Subnet Mask . The LAN subn et mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it,[...]

  • Page 41

    Genie Advanced Home 41 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Y ou can specify the pool of IP addre sses to be assigned by setting the st arting IP address and ending IP address. T hese addresses should be p art of the same IP address subnet as the router’ s LAN IP address. Using the default addressing sche me , you sho[...]

  • Page 42

    Genie Advanced Home 42 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Quality of Service (QoS) Setup QoS is an advanced feature tha t can be used to prioritize some types of traf fic ahead of others. The WNDR3800 router ca n provide QoS prioritization over the wireless link and on the Internet connection. T o configure QoS, use the[...]

  • Page 43

    Genie Advanced Home 43 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 QoS for Applications and Online Gaming  T o create a QoS policy for applications and online games: 1. I n the QoS Setup screen, select the T urn Internet Access QoS On checkbox. 2. Click the Set up QoS Rule button to see the existing priority rules. On this [...]

  • Page 44

    Genie Advanced Home 44 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 a. If you add a new entry , the Priority Rules screen expands as shown: b. In the QoS Policy for field, enter a d escriptive name for the new application o r game. c. In the Con nection T ype field, select either TCP , UDP , o r b o t h ( TCP/UDP ), and specify t[...]

  • Page 45

    Genie Advanced Home 45 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 4. From the Priority Category list, select Ethernet LAN Port , as shown in the following figure: 5. From the Ethernet LAN port list, select the LAN port that will have a QoS policy . 6. From the Priority list, select the priority that this port’s traf fic sho[...]

  • Page 46

    Genie Advanced Home 46 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 3. From the Priority Category list, select MAC Address to displa y the following screen: 4. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, a[...]

  • Page 47

    47 5 5. US B Sto r a ge Acce ss and se tup This chapter describes how to access and configure a USB storage drive attached to your router. Be aware that the USB port on the router can be used only to connect USB storage devices like flash drives or hard drives. Do not connect computers, USB modems, CD drives, or DVD drives to the router USB port. T[...]

  • Page 48

    USB Storage 48 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 USB Drive R equirements The router works with 1.0 and 1.1 (USB Full S peed) and 2.0 (USB High S peed) standards. The approximate USB bus speeds ar e shown in the following t able. Actual bus speeds can vary , depending on the CPU speed, memory , speed of the network, and[...]

  • Page 49

    USB S torage 49 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 File Sharing Scenarios Y ou can share files on the USB drive for a wide variety of business and recreational purposes. The files can be any PC, Mac, or Linux file typ e including text files, Wo rd, PowerPoint, Excel, MP3, pictures, and multimed ia. USB drive applicati[...]

  • Page 50

    USB Storage 50 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Sharing Large Files over the Internet Sending files that are larger than 5 MB can pose a problem for many email systems. The router allows you to share very large files such as PowerPoint presentatio ns or .zip files over the Internet. FTP can be used to easily download [...]

  • Page 51

    USB S torage 51 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 By default, the USB storage device is ava ilable to all computers on your local area network (LAN). Note: If you logged in to the router before you connected your USB device, you might not see your U SB device in the route r screens until you log out and then log ba c[...]

  • Page 52

    USB Storage 52 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 3. Y ou can use this screen to select a fold er , to change the share name, or to change the read Access or write access from All – no p assword to admin . The user name (account name) for All – no p assword is guest. The pa ssword for admin is the same one that is u[...]

  • Page 53

    USB S torage 53 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800  T o set up a ReadySHARE account: 1. On the ReadySHARE Cloud screen, click the click here link, and the following screen displays : 2. Fill in the fields (scroll down as necessary). 3. Read the agreement, and click the I ac cept. Create my accou nt. button.The foll[...]

  • Page 54

    USB Storage 54 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 After you register , the following screen displays:  T o access USB content s remotely: 1. From a device wit h a web browser , browse to http://readyshare.netgear .com . 2. Enter your ReadySHARE Cloud user n a me and p assword, and then click the Log in button. Note: [...]

  • Page 55

    USB S torage 55 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Registered routers are displa yed in the left frame. Wh en a router is highlighted, the shared USB device is in the frame on the right. By default, USB_S torage is the name that displays for all content s in the USB drive. 4. Click on the shared folder to open file ex[...]

  • Page 56

    USB Storage 56 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 When you launch the USB Control Cent er Utility , a screen similar to the following displays: This is the main screen, which sho ws a device icon, the description for this USB device, and its st atus. A vailable . The d evice is available from the computer that you are u[...]

  • Page 57

    USB S torage 57 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Control Center Configuration Select T ools >Configuration to display t he following screen: Automatically execute when logging on W indows . Enable this utility to st art automatically when you are logged in to Wind ows. Timeou t . S pecify the timeout value for ho[...]

  • Page 58

    USB Storage 58 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Once the printer shows A vailable status, it is no longer grayed out in a Paused state in th e Windows Printers window . This USB printer is ready . The utility does not n eed to always hold the connection of this USB printer . Once there is any print job for this printe[...]

  • Page 59

    USB S torage 59 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 USB Storage Advanced Settings Y ou can set up the device n ame, workgroups , and network folders for your USB de vice. On the Advanced ta b, select USB Sto rage > Advanced Settings to display the following screen: Y ou can use this screen to specify access to t he [...]

  • Page 60

    USB Storage 60 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 A vailable Network Folders Y ou might need to scroll down to view this sect ion of the screen: • Share Name . If only 1 device is connected, the default share name is USB_S torage. Y ou can click the name shown or you can type it in the address field of you r Web Bro w[...]

  • Page 61

    USB S torage 61 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Media Server Settings By default, the router is set up to act as a Ready DLNA media server , which lets you view movies and photos on DLNA/UPnP A V compli ant media players, such as Xbox360, Playstation, and NETGEAR’ s Digital Entertainer Live. T o view these settin[...]

  • Page 62

    USB Storage 62 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Play WNDR3800 Media on TiV o with R eadyDLNA Y ou can use the T iV o (Series 2 and above) Home Media Option to play back photos and music that reside on your PC or Mac right in your T iV o user interface. Here are the quick-step instructions. 1. Select Advance d > USB[...]

  • Page 63

    USB S torage 63 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 2. Click the Approved De vices button. The USB Drive Approved Devices screen displays: This screen shows the approved USB de vice s and the available USB devices. Y ou can remove or add approved USB d evices. 3. T o add an approved USB device, select it from the Avail[...]

  • Page 64

    USB Storage 64 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 2. T ype the account name and password that has access rights to the USB drive. The user name (account name) for All – no password is guest . 3. The directories of the USB drive that your account has access to are displayed, for example, share/partition1/directory1. Y [...]

  • Page 65

    65 6 6. Sec ur it y K eep ing un wa nted co nt ent o ut o f y our ne t w or k This chapter explains how to use the basic firewall features of th e router to prevent objectionable content from reaching the PCs and other devices conne cted to your network. This chapter includes the following sections: • Keyword Blocking of HTTP T raffic • Block S[...]

  • Page 66

    Security 66 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 K eyword Blocking of HTTP T raffic Use keyword blocking to prevent cert ain types of HTTP traf fic from accessing your network. The blocking can be always or according to a schedule. 1. Select Advance d > Security > Block Sites to display the following screen: 2. Sele[...]

  • Page 67

    Security 67 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Block Services (P ort Filtering) Services are functions performed by server com puters at the request o f client computers. For example, W eb servers serve Web p ages, time se rvers serve time and date information, and game host s serve data about ot her players’ moves.[...]

  • Page 68

    Security 68 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 4. From the Service T ype list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. T o add any additional services or applications that do not already appear , se lect User Define[...]

  • Page 69

    Security 69 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800  T o schedule blocking: 1. Select Advanced > Security > Schedule to display the following screen: 2. Set up the schedule for blocking keywords and services. • Days to Block . Select d ays on which you want to apply blocking by selecting the appropriate check bo[...]

  • Page 70

    Security 70 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  T o set up email notifications: 1. Select Advanced > Security > Email to display the following scr een: 2. T o receive email logs and alerts from the ro ut er , select the T urn Em ail Notification On check box. 3. In the Y our Outgoing Mail Server field, enter th[...]

  • Page 71

    71 7 7. Ad mi ni str at ion Managi ng y our net wor k This chapter describes the router settings for administering and maintainin g your router and home network. See also Remote Management on p age 106 for information on upgra ding or checking the status of your router over the Internet, and T raffic Meter on page 109 for information on monitoring [...]

  • Page 72

    Administration 72 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Upgrade the R outer Firmware The router firmware (routing sof tware) is stored in flash memory . Y ou can update the firmware from the Administration menu on the Advanced tab. Y ou might see a message at the top of the Genie screens when new firmware is available fo r[...]

  • Page 73

    Administration 73 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 View R outer Status T o view router status and usag e information, click the Advanced Home button or select Administration > Router S t atus to display the following scre en: Ro ut e r I n fo rm a ti o n Hardware V ersion. The router model. Firmware Ve r s i o n [...]

  • Page 74

    Administration 74 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Connection . This shows if the router is using a fix ed IP ad dress on the W AN. If the value is DHCP Client, the router obt ains an IP address dynamically from the ISP . IP Subnet Mask . The IP subnet mask being used by the Internet (W AN) port of the router. Domain [...]

  • Page 75

    Administration 75 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Connection Status Button On the Router S tatus screen in t he Internet Connection pa ne, click the Connection S tatus button to view connection st atus information. Figure 8. V iew connection st atus information The Release button returns the st atus of all items to[...]

  • Page 76

    Administration 76 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Wireless Settings (2.4 GHz) and Wireless Settings (5 GHz) Y ou need to scroll down to see all the f ields for this section of the Router S t atus screen: The following settings are displa yed for each network: Name (SSID ). The wireless network name (SSID) used by the[...]

  • Page 77

    Administration 77 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Note: If you have not set up guest netwo rks, this section of the screen shots a yellow triangle. Broadcas t Name is turned of f because the router does not broadcast a guest network name unless you set up a guest network. Name (SSID ). The 1 1N wireless network nam[...]

  • Page 78

    Administration 78 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • T arget address . The name or IP address of the website or news group visited or to which access was attempted. • Action . Wheth er the access was blocked or allowed. T o refresh the log screen, click the Re fresh butto n. T o clear the log entries, click the Cl[...]

  • Page 79

    Administration 79 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800  T o restore configuration settings that you backed up: 1. Enter the full p ath to the file on your network, or click the Browse button to find the file. 2. When you have located the .cfg file, click th e Restore button to upload the file to the router. Upon comp[...]

  • Page 80

    Administration 80 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 3. If you want to be able to recover the password, select the Enable Password Recovery check box. 4. Click Apply so that your ch anges t a ke ef f ect. P assword Recovery NETGEAR recommends that you enable p assword recovery if you change the p assword for the router [...]

  • Page 81

    Administration 81 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Time Machine T ime Machine works only on Mac computers. It automatically backs up everyth ing on your computer to a USB hard drive that is connected to the Mac. Set Up Time Machine If you are already using T ime Machine software with your USB hard drive, you can ski[...]

  • Page 82

    Administration 82 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Access the Connected USB Hard Drive After the initial set up explaine d in the previo us section, you can access the connected USB hard drive from Y our Mac or PC.  T o access the drive: 1. S tart ReadySHARE: • On a Mac: S elect Go > Connect to Serv er , and t[...]

  • Page 83

    Administration 83 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Y ou are prompted to log in. 5. Enter the password (the same o ne you use to log in to the router a s admin) and backup begins. Before Y o u Back up a Large Amount of Data Before you back up a large amount of dat a with T ime Machine, NETGEAR recommends that you do [...]

  • Page 84

    Administration 84 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 b. From the View menu, select Energy Saver . c. On the Energy Saver scree n, select W ake for Ethernet network access . d. Click the Back arrow to exit this screen. Y our changes will be saved. 5. Modif y your Security settings. a. From the App le menu, select System [...]

  • Page 85

    Administration 85 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Change the P artition Scheme T o run with the router , the partition scheme on your Mac has to be set to either GUID or MBR.  T o make sure the p artition scheme is set to one of these supported s chemes: 1. Open the Disk Utility and select your USB drive. 2. Sel[...]

  • Page 86

    86 8 8. Advanc e d S et t ings This chapter describes the advanced features of your rou ter. The information is for users with a solid understanding of networking concepts who want to set the router u p for unique situations such as when remo te access from the Internet by IP or domain name is needed. This chapter includes the following sections: ?[...]

  • Page 87

    Advanced Settings 87 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Advanced Wireless Settings Select Advanced > Advanced Setup > W ireless Settings to display the following screen: The following settings are available in this screen: Enable Wireless Router Radio . Y ou can completely turn of f the wireless portion of the w[...]

  • Page 88

    Advanced Settings 88 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • Disable Router ’ s PIN . Y ou can configure the router's wireless settings or add a wireless client through WPS using the router's PIN onl y when the PIN is enab led. The router's PIN can be disabled temporarily wh en the router detect s suspic[...]

  • Page 89

    Advanced Settings 89 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Wireless repeating is a typ e of Wireless Distri bution System (WDS). A WDS allows a wireless network to be exp anded through multiple access point s instead of using a wired backbone to link them. The following figure s hows a wireless repeating scenario. Repeat[...]

  • Page 90

    Advanced Settings 90 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 enable the wireless base st ation in either radio band and use the other radio band as a wireless router or wireless base station, dua l band concurrent mode is not af fected. For you to set up a wireless network with WDS, t he fo llowing conditions have to be met [...]

  • Page 91

    Advanced Settings 91 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Disable Wireless Clie nt Association . If your router is the repeater , selecting this check box means that wireless clients cann ot associat e with it. Only LAN client associations are allowed. - If you are setting up a point -to-point bridge, select this check [...]

  • Page 92

    Advanced Settings 92 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 2. Select Advanced > Advanced Setup > Wireless Repeating Function to display the Wireless Repeating Function screen. 3. In the Wireless Repeating Function screen (dep ending on the frequency you want to use), select the Enable Wireless Repeating Function chec[...]

  • Page 93

    Advanced Settings 93 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 3. Fill in the Repeater IP Addre s s field. This IP address has to be in the same subnet as the base station, but dif ferent from the LAN IP of the base station. 4. Click Apply to save your changes. 5. V erify connectivity across the LANs. A computer on any wirel[...]

  • Page 94

    Advanced Settings 94 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 the Web p age request message to www .example.com, your r ou te r stores the original information and then modifies the source in formation in the request message, performing Network Address T ranslat ion (NA T): • The source address is replaced with your router?[...]

  • Page 95

    Advanced Settings 95 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 triggering function of your r outer, you can tell the router to open addition al incoming ports when a particular outg oing port originates a session. An example is Internet Relay Chat (IRC). Y our computer connects to an IRC server at destination port 6667. The [...]

  • Page 96

    Advanced Settings 96 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 P ort Forwarding to P ermit External Host Communications In both of the preceding examples, your com puter initiates an application session with a server computer on the Internet. However , you might need to allow a clien t computer on the Internet to initiate a co[...]

  • Page 97

    Advanced Settings 97 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 How P ort Forwarding Differs from P ort T riggering The following points su mmarize the difference s between port forwarding and port triggering: • Port triggering can be used by an y computer on your network, although only o ne computer can use it at a time. ?[...]

  • Page 98

    Advanced Settings 98 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 1. Select Advanced Setup > Port Forwarding/Port T riggering to display the following screen: The Port Forwarding radio button is selected as the service type . 2. From the Service Name list, sele ct the service or ga me that you will host on your network. If the[...]

  • Page 99

    Advanced Settings 99 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 3. Click the Add Custom Service button to display the fo llowing screen: 4. In the Service Name field, enter a descriptive name. 5. In the Protoco l fie ld, select the protocol. If you are unsure, select TCP/UDP . 6. In the S tarting Port field, enter the beginni[...]

  • Page 100

    Advanced Settings 100 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 2. In the Port Forwardin g screen, configure the r ou ter to forward the HT TP service to the local address of your Web server at 192.168.1.33 . HTTP (port 80) is t he standard protocol for Web servers. 3. (Optional) Register a host name with a Dynamic DNS service[...]

  • Page 101

    Advanced Settings 101 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 2. Select the Port T riggering radio button to display the port triggering inf ormation. 3. Clear the Disable Po rt T riggering check box if it is selected. Note: If the Disable Port Triggering check bo x is selecte d after you con figur e port triggering, port [...]

  • Page 102

    Advanced Settings 102 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 6. Click Add Service t o display the following screen: 7. In the Service Name field, type a descriptive service name. 8. In the Service User field, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single [...]

  • Page 103

    Advanced Settings 103 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 host name that you configure in the rout er. Then, whenever your ISP-assigned IP address changes, your router automatica lly contact s th e Dynamic DNS service provider , logs in to your account, and registers your new IP ad dr ess. If your host name is hostname[...]

  • Page 104

    Advanced Settings 104 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Static R outes S tatic routes provide additional routing information to your router. Un der usual circumstances, the rout er has adequate routing information af ter it has been configured for Internet access, and you do not nee d to configure additional st atic ro[...]

  • Page 105

    Advanced Settings 105 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800  T o set up a static route : 1. Select Advanced > Advanced Setup > St atic Routes , and click Add to display the following screen: 2. In the Route Name field, type a name for th is st atic route (for identification purposes only .) 3. Select th e Privat[...]

  • Page 106

    Advanced Settings 106 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Re mo te M an ag e me n t The remote management feature lets you upgrade or check th e st atus of your WNDR3800 router over the Internet.  T o set up remote management: 1. Select Advance d > Advanced Setup > Re mote Management . Note: Be sure to change th[...]

  • Page 107

    Advanced Settings 107 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Normal Web b rowser access uses the st andard HTTP service port 80. For greater security , enter a custom port number for the remote management W eb interface. Choose a number between 1024 and 65535, but do not use the number of any common service port. The defa[...]

  • Page 108

    Advanced Settings 108 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  T o turn on Universal Plug and Play: 1. Select Advanced > Advanced Setup > UPnP . The UPnP screen displays. 2. The available settings and information in this screen are: Tu r n U P n P O n . UPnP ca n be enable d or disabled for automatic device configur[...]

  • Page 109

    Advanced Settings 109 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 IPv6 Y ou can use this feature to set up an IPv6 I nternet connection type if NETGEAR Genie does not detect it automatically .  T o set up an IPv6 Internet connection type: 1. Select Adv anced > Advanced Setup > IPv6 to display the following screen: 2. [...]

  • Page 110

    Advanced Settings 11 0 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800  T o monitor Internet traffic: 1. Click Advanced > Advanced Setup > T raffic Meter to display the following screen : 2. T o enable the Traf fic Meter , select the Enable T raffic Meter check box. 3. If you would like to record and restrict the volume of [...]

  • Page 111

    111 9 9. Tr o u b l e s h o o t i n g This chapter provides info rmation to help you diagnose and solve prob lems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear .com for product and contact information. This chapter contains the following sections: • Quick T ips • [...]

  • Page 112

    T roubleshooting 11 2 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Quick Tips This section describes tip s for tr oubleshooting some common problems. Sequence to R estart Y our Network  Be sure to rest art your network in this sequence: 1. Tur n o ff and unplug the modem. 2. T urn off the rou te r and computers. 3. Plug in the[...]

  • Page 113

    T roubleshooting 11 3 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 • Wired and wirelessly connected computers need to have networ k (IP) addresses on the same network as the router. The simplest way to do this is to configure each computer to obtain an IP address automatically using DHCP . • Some cable modem service provide[...]

  • Page 114

    T roubleshooting 11 4 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Internet or Ethernet P ort LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following : • Make sure that the Ethernet cable connections are secure at the route r and at the modem or [...]

  • Page 115

    T roubleshooting 11 5 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 Cannot Access the Internet If you can access your router but you are unable to access the Int ernet, first determine whether the router can obt ain an IP address from your Internet service provider (ISP). Unle ss your ISP provides a fixed IP address, your rout e[...]

  • Page 116

    T roubleshooting 11 6 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • Y ou might be running login sof tware that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that sof tware after inst alling your router. Y ou might need to go to Internet Explorer a[...]

  • Page 117

    T roubleshooting 11 7 N600 Wireless Dual Band Gigabi t Router Premiu m Edition WNDR3800 • If your wireless device finds the network but you cannot join the network, check to make sure that your wireless device is comp atible with the network that you selected (2.4 GHz or 5 GHz). • Does your wireless device support the secu ri ty that you are us[...]

  • Page 118

    11 8 A A. Supplemental Inf ormati on This appendix provides facto ry default settings , technical specifications for the N60 0 Wireless Dual Band Gigabit Router Premium Edition WNDR3800, and links to related document s. • Factory Default Settings • T echnical Specifications[...]

  • Page 119

    Supplement al Information 11 9 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Factory Default Settings Y ou can restore the factory defa ult configurati on settings to reset the router’ s user name to admin, the p assword to p assword, and the IP address to www .routerlogin.net . This procedure erases your curre nt configuration,[...]

  • Page 120

    Supplement al Information 120 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Broadcast SSID Enabled T ransmission speed Auto * Country/region United S tates in the US; otherwise varies by region RF channel 6 until re gion selected Operating mode • 2.4GHz b/g/n: U p to 130 Mbp s • 5GHz a/n: Up to 300 Mbps Data rate Best Output p[...]

  • Page 121

    Supplement al Information 121 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 T echnical Specifications T able 5. WNDR3800 Rout er Specificat ions Feature Specification Data and routing protocols TCP/IP , RIP-1, RIP-2, DHCP , PPPo E, PPTP , Bigpond, D ynamic DNS, UPnP , and SMB Power adapter • No rth America: 120V , 60 Hz, input ?[...]

  • Page 122

    122 B B. No tif i cati on of C om pli ance NET GEAR Dual Band - W ir ele ss Regulatory Compliance Information This section includes user requ irement s for operating this p roduct in accordance with National laws for usag e of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applica ble requiremen ts may res[...]

  • Page 123

    Notification of Compliance 123 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 Español [S panish] Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con lo s requisitos esenciales y cuale squiera otras disposiciones aplicables o exigib les de la Directiva 19 99/5/CE. Ελληνική [Greek] ΜΕ ΤΗΝ ΠΑΡΟ ?[...]

  • Page 124

    Notification of Compliance 124 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 This device is a 2.4 GHz wideband transmi ssion system (transceiver), intended for use in all EU member states and EFT A countries, except in France and Italy where restrictive use applies. In Italy the end-user should apply for a license at the national [...]

  • Page 125

    Notification of Compliance 125 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 • This device complies with Part 15 of the F CC Rules. Operat ion is su bject to the following two conditions: (1 ) This device may not cause harmful interference , and (2 ) this device must accept any interference received, includin g interference that[...]

  • Page 126

    126 Inde x A access remote 106 viewing logs 77 access points 88 accessing remote computer 93 ACS Channel Switch 88 adding custom service 98 priority rules 43 address reservation 41 advertisement period 108 alerts, emailing 69 applications, QoS for o nline gaming 43 approved USB devi ces 62 attached devices 24 authentication, required by mail server[...]

  • Page 127

    127 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 described 12 troubleshooting and 11 3 , 114 Ethernet cables, checking 112 F factory default settings, restoring 79 , 119 factory settings resetting 13 file sharing 49 firmware ver sion 73 firmware, upgrading 18 , 72 Fragmentation Length 87 fragmented data packets 37 front panel 11 [...]

  • Page 128

    128 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 networks, guest 29 O outgoing mail server 70 P packets, fragmented 37 Parental Controls 25 passphrase, product label 13 passphrases changing 28 password recovery , admin 80 passwords, see passphrases photos, sharing 49 poll inte rval 74 port filtering 67 port forwarding 93 , 96 , 9[...]

  • Page 129

    129 N600 Wireless Dual Band Gigabit Router Premium Edition WNDR3800 router changes not saved 116 trusted host 66 U Universal Plug and Pla y (UPnP) 107 up time, system 74 upgrading firmware 18 , 72 USB advanced configurati on 59 basic storage settings 50 drive requirements 48 file sharing 49 ReadySHA RE access 51 ReadyShare access 48 remote comp ute[...]