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NETGEAR WNDR3400-100NAS manual

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  • Page 1

    March 2010 208-10532-03 v1.0 NETGEAR , Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA N600 Wireless Dual Band Router WNDR3400 Setup Manual[...]

  • Page 2

    ii Trademarks NETGEAR and the NETGEAR logo are registered trademarks, and Smart Wizard is a trademark of NETGEAR. Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders. Statement of Conditions In the interest of im[...]

  • Page 3

    Contents iii Contents Getting to Know Your Wireless Router ................................................................................ 1 Unpacking Your New Wireless Router .............................................................................. 1 Hardware Features ..........................................................................[...]

  • Page 4

    Getting to Know Your Wireless Router 1 Getting to Know Your Wireless Router Congratulations on your purchase of the NETGEAR® N600 Wireless Dual Band Router WNDR3400. Before you begin installing your router, check the package contents (see “Unpacking Your New Wireless Router” on page 1 ). Become familiar with the front and back panels of your r[...]

  • Page 5

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Getting to Know Your Wireless Router 2 2. Set up your wireless router by inserting the router into the stand supplied with your router. 3. Place your router in an area suitable for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers). Hardware Feat[...]

  • Page 6

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Getting to Know Your Wireless Router 3 Front Panel You can use the status lights on the front of the wireless router to verify various conditions. Figure 2 Table 1. Status Light Descriptions Item Function Activity Description 1. Power Solid Amber The unit is starting up after being powered on. So[...]

  • Page 7

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Getting to Know Your Wireless Router 4 4. USB Solid Green The USB device has been accepted by the Router and is ready to be used. Fast Blinking Green The USB device is in use. Off No USB device is connected, or the “Safely Remove Hardware” button has been pressed and it is now safe to remove [...]

  • Page 8

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Getting to Know Your Wireless Router 5 Back Panel The rear panel of the WNDR3400 router contains the items in the list that follows the figure. The back of the wireless router includes: 1. AC power adapter outlet 2. Power on/off button 3. Four local (LAN) 10/100 Mbps Ethernet ports for connecting[...]

  • Page 9

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Getting to Know Your Wireless Router 6 Top Panel The top of the wireless router includes a dome that performs two functions: 1. Antenna display lights . The lights identify the activity of the eight internal antennas, flashing to show which combination of antennas is receiving the strongest signa[...]

  • Page 10

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Getting to Know Your Wireless Router 7 Router Label View the label on the bottom of the wireless router to identify the serial number, port connectors, status lights, and default login information. Positioning Your Wireless Router The wireless router lets you access your network from virtually an[...]

  • Page 11

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Getting to Know Your Wireless Router 8 • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal. Installing Your Wireless Ro[...]

  • Page 12

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Getting to Know Your Wireless Router 9 2. Set up your wireless router for Internet access (see “Setting Up Your Router for Internet Access” on page 17 ). 3. Configure your wireless network and select wireless security settings to protect your wireless network (see “Configuring Your Wireless[...]

  • Page 13

    Installing Your Wireless Router Using Smart Wizard 10 Installing Your Wireless Router Using Smart Wizard Prepare the following before you set up your router make sure that: • You are using a PC with either a Mac operating system or a Windows operating system (Windows 7, Windows Vista, Windows 2000, or Windows XP with Service Pack 2); and a wired [...]

  • Page 14

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Installing Your Wireless Router Using Smart Wizard 11 2. When the Smart Wizard prompts you to Check for Firmware Updates, click Yes to check the NETGEAR website for new router firmware; or check No to check for updates later (see “Accessing Your Router After Installation and Checking for New Fi[...]

  • Page 15

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Installing Your Wireless Router Using Smart Wizard 12[...]

  • Page 16

    Installing Your Wireless Router Manually (Advanced and Linux Users) 13 Installing Your Wireless Router Manually (Advanced and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • Internet ADSL or cable modem service connection to an Internet Servi[...]

  • Page 17

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Installing Your Wireless Router Manually (Advanced and Linux Users) 14 of your computer. If you are unsure about this, refer to the documentation for your computer or see the link to TCP/IP Addressing in “Related Documents” on page 43 . There are two steps to setting up your wireless router: [...]

  • Page 18

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Installing Your Wireless Router Manually (Advanced and Linux Users) 15 4. Locate the cable you removed from the modem in step 2. Securely insert that cable ( 4 ) into a LAN port on the router such as LAN port 1. Your network cables are connected, and you are ready to start your network. It is imp[...]

  • Page 19

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Installing Your Wireless Router Manually (Advanced and Linux Users) 16 2. Now, plug the power cord into your wireless router and into a power outlet. Wait 1 minute. 3. Last, turn on your computer. It might take several minutes for your router to establish a connection with your computer and your [...]

  • Page 20

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Installing Your Wireless Router Manually (Advanced and Linux Users) 17 • Internet . The Internet port light ( 5 ) should be lit. If it is not, make sure that the Ethernet cable is securely attached to the wireless router Internet port and that the modem, and that the modem is powered on. • LA[...]

  • Page 21

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Installing Your Wireless Router Manually (Advanced and Linux Users) 18 A login window such as the one in the following figure opens: 2. For security reasons, the router has its own user name and password. When prompted, enter admin for the router user name and password for the router password, bo[...]

  • Page 22

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Installing Your Wireless Router Manually (Advanced and Linux Users) 19 5. From the main menu, select Setup Wizard . The Setup Wizard screen will display. 6. Select No to set up the connection yourself. Click Next and the Basic Settings screen will display. Enter the required information for your [...]

  • Page 23

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Installing Your Wireless Router Manually (Advanced and Linux Users) 20 If you do not connect successfully: • Review your settings and make sure that you have selected the correct options and typed everything correctly. • Contact your ISP to verify that you have the correct configuration infor[...]

  • Page 24

    Configuring Your Wireless Network 21 Configuring Your Wireless Network After installing your router, you must log into the router to complete your wireless setup. When you log in to the browser, you will be prompted to check for firmware updates from the NETGEAR update server. Accessing Your Router After Installation and Checking for New Firmware T[...]

  • Page 25

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Configuring Your Wireless Network 22 A login window similar to the one shown below will display. 2. When prompted, enter the default Password ( admin is the default router User Name and password is the default router Password), both in lowercase letters. If you changed the Password from the defau[...]

  • Page 26

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Configuring Your Wireless Network 23 Configuring Your Wireless Settings and Security Options The wireless network settings of the router must match the wireless network settings of any wireless devices that connect wirelessly to the router (such as wireless adapter cards and wireless computers). [...]

  • Page 27

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Configuring Your Wireless Network 24 Setting Your SSID and Wireless Security To specify the wireless settings, you must know the following: • Name (2.4GHz b/g/n SSID). The default is NETGEAR . • Name (5GHz a/n SSID). The default is NETGEAR-5G . • The wireless mode (802.11n) that each wirele[...]

  • Page 28

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Configuring Your Wireless Network 25 b. Select the operating channel for the wireless mode. The default channel is 36. If there is an Auto option in the channel list and you select it, the router will find the best operating channel available. If you notice interference from nearby devices, you c[...]

  • Page 29

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Configuring Your Wireless Network 26 To access the Internet from any computer connected to your wireless router, launch a browser such as Microsoft Internet Explorer or Mozilla Firefox. You should see the wireless router’s Internet LED blink, indicating communication to the ISP. Using Push &apo[...]

  • Page 30

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Configuring Your Wireless Network 27 While the router is in WPS enable mode (a maximum of 2 minutes), wireless security is not enabled. 3. While the dome lights are blinking, you have 2 minutes to enable WPS on the device you are connecting to. The blinking ceases when one of these two conditions[...]

  • Page 31

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Configuring Your Wireless Network 28 Testing Basic Wireless Connectivity Once you have established basic wireless connectivity and enabled security settings appropriate to your needs, you can test connectivity between devices connected to your router. To test basic wireless connectivity: 1. Log i[...]

  • Page 32

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Configuring Your Wireless Network 29 Your wireless router is now configured to provide Internet access for your network. Your wireless router automatically connects to the Internet when one of your computers requires access. It is not necessary to run a dialer or login application such as Dial-Up[...]

  • Page 33

    Troubleshooting 30 Troubleshooting This chapter gives information about troubleshooting your wireless router. You can find help with the following problems: • “Basic Setup Checklist” on page 30 • “Checking Basic Router Functions” on page 31 • “Troubleshooting Login Problems” on page 33 • “Checking The Internet Service Connecti[...]

  • Page 34

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Troubleshooting 31 Make sure that the network settings of the computer are correct: 1. Verify that your LAN-connected computers are configured to obtain an IP address automatically through DHCP. For help with this, see the documentation for your computer or “Related Documents” on page 43 . 2.[...]

  • Page 35

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Troubleshooting 32 If the correct behavior does not occur, check for a remedy from the following table. Table 2. Troubleshooting the router’s LED behavior LED Behavior Recommended Action Power light is off. See “Connecting Your Wireless Router” on page 13 ), check the following: • Make su[...]

  • Page 36

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Troubleshooting 33 For more information on WPS functionality and advanced features, see the online Reference Manual. Troubleshooting Login Problems If you are unable to log in to the wireless router, check the following: • If you are using an Ethernet-connected computer, check the Ethernet conn[...]

  • Page 37

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Troubleshooting 34 • Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded. Try closing the browser and starting it again. Checking The Internet Service Connection If your router is unabl[...]

  • Page 38

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Troubleshooting 35 If your router is unable to obtain an IP address from the your service provider, the problem might be one of the following: • Your service provider might require a login. Ask your service provider whether they require PPP over Ethernet (PPPoE) login. • The service name, use[...]

  • Page 39

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Troubleshooting 36 Troubleshooting Internet Browsing If your wireless router can obtain an IP address but your computer is unable to load any Web pages from the Internet, check the following. • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet th[...]

  • Page 40

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Troubleshooting 37 1. From the Windows toolbar, click Start and select Run. 2. In the field provided, type Ping followed by the address of the router, as in this example: ping www.routerlogin.net or ping 192.168.1.1 3. Click OK . You should see a message like this one: Pinging 192.168.1.1 with 32[...]

  • Page 41

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Troubleshooting 38 • Check that your PC has the IP address of your router listed as the default gateway. If the IP configuration of your PC is assigned by DHCP, this information is not visible in your PC’s Network Control Panel. Verify that the IP address of the router is listed as the TCP/IP[...]

  • Page 42

    Technical Specifications 39 Technical Specifications Default Configuration Settings This section provides factory default settings and technical specifications for the N600 Wireless Dual Band Router WNDR3400. Table 3. Wireless Router Default Configuration Settings Feature Default Setting Smart Wizard Enabled Router Login Router Login URL http://www[...]

  • Page 43

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Technical Specifications 40 Firewall Inbound (communications coming in from the Internet) Disabled (bars all unsolicited requests) Outbound (communications going out to the Internet) Enabled (all) Wireless Wireless Communication Enabled Name (2.4GHz g/b/n SSID) NETGEAR Name (5GHz a/n SSID) NETGEA[...]

  • Page 44

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Technical Specifications 41 Physical Specifications Dimensions 28 x 175 x 119 mm (1.1 x 6.89 x 4.68 in.) Weight 0.5 kg (1.2 lb) Environmental Specifications Operating temperature 0  to 40  C (32º to 104º F) Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic Em[...]

  • Page 45

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Technical Specifications 42 Restoring the Default Password and Configuration Settings You can restore the factory default configuration settings that reset the router’s user name to admin, the password to password, and the IP address to 192.168.1.1 . To restore the factory default configuration[...]

  • Page 46

    Related Documents 43 Related Documents This table provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing Your Network http://documentation.netgear.com[...]

  • Page 47

    N600 Wireless Dual Band Router WNDR3400 Setup Manual Related Documents 44[...]

  • Page 48

    45 Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register . You must register before you can use our telephone support service. Product updates and Web support are always available by going to http://www.netgear.com/support . Setup documentation is available on the C[...]