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Netgear WN3500RP manual

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  • Page 1

    350 East Plumeria Drive San Jose, CA 95134 USA October 201 1 202-1 1049-01 v1.0 Uni v ersal Dual Band W iF i Exte n de r – W allplug E diti on User M a nual[...]

  • Page 2

    2 Universal Dual Band W iFi Extender – W allplug Edition Support Thank you for choosing NETGEAR. After installing your device, locate the serial number on the label of your product and use it to register your p roduct at https://my .netgear .com . Y ou must register your product befor e you can use NETGEAR telephone support. NETGEAR recommends re[...]

  • Page 3

    3 Contents Chapter 1 Getting Started How the Extender Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 When to Use Your Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Pack[...]

  • Page 4

    4 Universal Dual Band WiFi Extender – Desktop/W allplug Appendix A Supplementary Information Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 7 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Appendix B Notification of Compliance[...]

  • Page 5

    5 1 1. Gettin g S tarted This chapter covers the following topics: • How the Extender Wo rks • Hardware Features • Install the Extender • Position the Exten der • Extender Performance • Music Playback For more information about th e topics covered in this manual, visit the support website at http://support.netgear .com .[...]

  • Page 6

    Getting St arted 6 Universal Dual Band WiFi Extender – Desktop/W allplug How the Extender W orks The extender works like a bridge between a WiFi router and a computer or wireless device outside the wirele ss router ’s range. The extender has two main jobs: 1. The extend er connects to a WiFi network. When the extender connect s wirelessly to a [...]

  • Page 7

    Getting St arted 7 Universal Dual Band WiFi Extender – Desktop/W allplug The extender LEDs can help you tell if t he ex tender is correctly set up an d working as it should. • The b est performance is delivered when the Lin k Rate LED or and the Wireless Device to Extend er LED are green. • A worka ble performance is delivered when the Link R[...]

  • Page 8

    Getting St arted 8 Universal Dual Band WiFi Extender – Desktop/W allplug LEDs The LEDs show how the extender is working. WPS Link Rate 2.4 GHz Wireless Device to Extende r Link Rate 5 GHz Power On/Off Figure 3. Extender front p anel The following t able describes the LEDs. T able 1. LED Description LED Description Power • On . Power is suppl ie[...]

  • Page 9

    Getting St arted 9 Universal Dual Band WiFi Extender – Desktop/W allplug Buttons and P orts The following figure shows the buttons and ports o n the extender. Power WPS Ethernet port USB port Reset Factor y Defaults Audio port On/Of Figure 4. Extender side and bot tom pane ls. The Power On/Off bu tton and WPS button are on the side p anel. • Po[...]

  • Page 10

    Getting St arted 10 Universal Dual Band WiFi Extender – Desktop/W allplug Insert the A C Plug Y ou can use the AC plug to plug the extende r directly into an outlet, or you can attach the stand and plug in the p ower adapter cord (see Attach the S tand an d Power Adapter Cord on page 11 ). 1 2 3 Figure 5. If you want to plug the extende r directl[...]

  • Page 11

    Getting St arted 11 Universal Dual Band WiFi Extender – Desktop/W allplug Attach the Stand and P ower Adapter Cord The extender comes with a sta nd and power adapter cord. Y ou can att ach them as shown if you do not want to plug the extender d irectly into an outlet. 1 2 3 Figure 6. Att ach the st and and the power adapter cord.  T o attach t[...]

  • Page 12

    Getting St arted 12 Universal Dual Band WiFi Extender – Desktop/W allplug  T o cable a computer to the extender: 1. Lo c a te t h e po r ts on t h e extender. Ethernet port USB port 2. Use an Ethernet cable or USB cable to connect your computer the extende r. 3. Plug in the AC adapter or attach the stand and power adapter cord to the ex t ende[...]

  • Page 13

    Getting St arted 13 Universal Dual Band WiFi Extender – Desktop/W allplug 4 W ait until the Power LED turns green. 5 Use a co mputer or wireless device to connect to the extender . During installation, it might be easier to use a computer or device that is in the same room as the extender . • F or a wired connection, connect your compu ter or w[...]

  • Page 14

    Getting St arted 14 Universal Dual Band WiFi Extender – Desktop/W allplug P osition the Extender The best connection is estab lished when there is a clear line of sight betwee n the extender and the router and between the extende r and the comput er or wireless device. If this straight path is blocked by a thick wall or othe r materials, move the[...]

  • Page 15

    Getting St arted 15 Universal Dual Band WiFi Extender – Desktop/W allplug Extender P erformance The Link Rate LEDs indicate the performance of the 2.4 GHz or 5 GHz wireless conn ection from the ex tender to a router . • The best performance is delivered whe n the Link Rate LED is green. • A workable perfo rmance is delivered w hen the Link Ra[...]

  • Page 16

    16 2 2. Exten der Netw or k Se ttings This chapter covers the following topics: • Log In to the Extender • Add a WPS Client to the Extender W iFi Network • Setup Menu • Maintenance Settings • Advanced Settings[...]

  • Page 17

    Extender Network Sett ings 17 Universal Dual Band WiFi Extender – Desktop/W allplug Log In to the Extender Y ou can log in to the extender to use NETGEAR genie o r to use the menu selectio ns to view or change the extender’s settings.  T o log in: 1. L aunch an Internet browser such as Mozilla Firefox or Microsof t Internet Explorer . 2. In [...]

  • Page 18

    Extender Network Settings 18 Universal Dual Band WiFi Extender – Desktop/W allplug Use NETGEAR genie After Installation NETGEAR genie can help you set up your extende r to connect to a wireless network. For information about more configuration options, see Chapter 2, Extender Network Settings . The installation guide (included in the package) exp[...]

  • Page 19

    Extender Network Sett ings 19 Universal Dual Band WiFi Extender – Desktop/W allplug If the network is secure, you are pro mpted to enter the pa ssphrase (network p assword): 4. Enter the password for your wireless netwo rk and click Continue . The genie set s up a WiFi connection from the e xtender to the router , which takes about 2 minutes. The[...]

  • Page 20

    Extender Network Settings 20 Universal Dual Band WiFi Extender – Desktop/W allplug Add a WPS Client to the Extender WiFi Network WPS (Wi-Fi Protected Setup) let s you join a secu re WiFi network without typing it s pa ssword. Instead, you use a WPS button or ente r a PIN to connect. WPS supports WP A and WP A2 wireless security . Note: Y ou canno[...]

  • Page 21

    Extender Network Sett ings 21 Universal Dual Band WiFi Extender – Desktop/W allplug 1. Select Setup > Connect to an Existing Network . The extende r scans for wireless networks, and displays a list. If your wireless network is not on the list, the extender mig ht be too far away from the router . See Positioning Y our Extender on p age 7 for s[...]

  • Page 22

    Extender Network Settings 22 Universal Dual Band WiFi Extender – Desktop/W allplug  T o change the wireless settings for the extender ’ s network: 1. Select Setup > Wireless Settings to display the following screen: 2. In the Name (SSID) field, you can type in a new name to customize your extender network. This will make it easier to iden[...]

  • Page 23

    Extender Network Sett ings 23 Universal Dual Band WiFi Extender – Desktop/W allplug Set Up WP A , WP A2, or WP A + WP A2 Both WP A and WP A2 provide strong data securi ty . WP A with TKIP can be used on Windows systems with Service Pack 2 or later . WP A2 with AES is a hardware implementation; see your device document atio n before implementing i[...]

  • Page 24

    Extender Network Settings 24 Universal Dual Band WiFi Extender – Desktop/W allplug Note: Not all wireless computers supp ort passphrase key generation. If your computer does not support the p assphrase, then you will need to type the encryption key in order to join the wirele ss network. • Key 1 – Key 4 . These values are not case-se nsitive.[...]

  • Page 25

    Extender Network Sett ings 25 Universal Dual Band WiFi Extender – Desktop/W allplug - Gateway IP Address . T he IP address for the gateway . - Primary DNS . The p rimary Domain Name Server (DNS). - Second ary DNS . The secondary Domain Name Server (DNS). Maintenance Settings Y ou can use the mainte nance settings to view the extender st atus, vie[...]

  • Page 26

    Extender Network Settings 26 Universal Dual Band WiFi Extender – Desktop/W allplug • Link Rate . The actual transmission (Tx) and receive (Rx) link rate in the current wireless connection. Extender IP Info • MAC Address . The physical address of the extender, as seen from the local area network (LAN). • IP Address . The I P address of the e[...]

  • Page 27

    Extender Network Sett ings 27 Universal Dual Band WiFi Extender – Desktop/W allplug • TxPkt s . The number of p ackets tra nsmitted on this port since reset or ma nual clear . • RxPkt s . The number of pa ckets transmitted on this port since re set or manual clear . • Collision s . The number of collisions on this port since reset or manual[...]

  • Page 28

    Extender Network Settings 28 Universal Dual Band WiFi Extender – Desktop/W allplug 2. Locate and select the previously saved backup file. 3. Click Resto re . A screen displays letting you know that the device has been successfully restored to the previous se ttings. The extender rest arts, which t akes about 1 minute. CAUTION: Do not try to go on[...]

  • Page 29

    Extender Network Sett ings 29 Universal Dual Band WiFi Extender – Desktop/W allplug If you do not want to u se the automatic firmware check, clear the Check for New V ersion Upon Login check box.  T o check for firmware and upgrade if it is av ailable: 1. Select Mainte nance > Firmware Up date . The following screen displays: 2. Click Check[...]

  • Page 30

    Extender Network Settings 30 Universal Dual Band WiFi Extender – Desktop/W allplug  T o view or change the advanced wirele ss settings: Select Advanced > Wireless Settings . The following screen displays: Y ou can view or configur e the following settings: • Advanced Wireless Settings - Enable W ireless Access Point (2.4 GHz) . Enable the[...]

  • Page 31

    Extender Network Sett ings 31 Universal Dual Band WiFi Extender – Desktop/W allplug The following screen displays: 2. Select the T urn Access Control On check box. 3. Add the computers and wireless devices that you want to give access to the network. • Click th e Add button for each device. • If you are not sure of the MAC address, check the [...]

  • Page 32

    Extender Network Settings 32 Universal Dual Band WiFi Extender – Desktop/W allplug FastLane T echnology FastLane T echnology offers maximum WiFi perfo rmance. It provides high-speed WiFi with a dedicated band connecting th e extender and the wireless device, and a second band connecting the extender and th e router . It is ideal for HD gaming and[...]

  • Page 33

    33 3 3. Tr o u b l e s h o o t i n g This chapter includes the following sections: • Frequently Asked Questions • Connecting to http://www .mywifiext.net • Joining W iFi Networks[...]

  • Page 34

    T roubleshooting 34 Universal Dual Band WiFi Extender – Desktop/W allplug F requently Asked Questions 1 NETGEAR genie keep s asking me for my wireless password, and I am sure I have entered the correct wireless password. Wh at can I do? It is likely that the extender is placed at th e borde rline of the range covered by the router . T o resolve t[...]

  • Page 35

    T roubleshooting 35 Universal Dual Band WiFi Extender – Desktop/W allplug 6 I have completed the In stallation Wizard, but my wireless devices cannot get the IP address fr om th e extender. Wh at s hould I do? Make sure that the p assphrase you entered o n your wireless device is correct, and power cycle t he extender and your router . If your de[...]

  • Page 36

    T roubleshooting 36 Universal Dual Band WiFi Extender – Desktop/W allplug Joining WiFi Networks T o join a WiFi network you have to know it s network name (also ca lled the SSID) so that you can select it. If the network is secure, you have to know the p assphrase or wireless key . If the extender does not connect to the network that you selected[...]

  • Page 37

    37 A A. Supplementar y I nf or m ation Factory Settings Y ou can press and hold t he Restore Factory Settings button on the rear p anel for 7 seconds. The extender reset s, and returns to its fact ory settings. Factory Setti ngs Smart Wizard Enabled Wireless Wireless communication Enabled Wireless network name (SSID) NETGEAR_EXT Security Disabled T[...]

  • Page 38

    Supplement ary Information 38 Universal Dual Band WiFi Extender – Desktop/W allplug T echnical Specifications T echnical specifications Network protocol and standards compatibility Data and routing protocols: TCP/IP , DHCP server and client, DNS relay ,  TFTP client Power adapter • North America (inpu t): 120V , 60 Hz, inpu t • All regions[...]

  • Page 39

    39 B B. No tif i cati on of C omp li ance NET GEAR Dual Band - W ir eless Regulatory Compliance Information This section includes user requ irements for operating this product in a ccordance with National laws for usag e of radio spectrum and operation of radio devices. Failure of the end-user to comply with the ap plicable requ irement s may resul[...]

  • Page 40

    Universal Dual Band WiFi Extender – Desktop/W allplug Notification of Compliance 40 Español [Spanish] Por medio de la presente NETGEAR Inc. declara que el Radio lan cumple con los requisitos esenciales y cualesquiera otras disposiciones apli cables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR[...]

  • Page 41

    Universal Dual Band WiFi Extender – Desktop/W allplug Notification of Compliance 41 This device is a 2.4 GHz wideband transmission system (tra nsceiver), intende d for use in all EU memb er states and EFT A countries, except in France and Italy where restrictive use applies. In Italy the end-user should apply for a license at the nati onal spectr[...]

  • Page 42

    Universal Dual Band WiFi Extender – Desktop/W allplug Notification of Compliance 42 • For product available in the USA market, only channel 1~ 1 1 can be operated. Selectio n of other channels is not possible. • This device and its antenna(s) must not be co-located or ope ration in conjunction with any other a ntenna or transmitter . Canadian[...]

  • Page 43

    Universal Dual Band WiFi Extender – Desktop/W allplug Notification of Compliance 43 Interference Reduction T able The following table shows the recommended minimu m distance between NETGEAR eq uipment and household appliances to reduce interference (in feet and meters). Household Ap pliance Recommended Minimum Dist ance (in feet and meters) Micro[...]