NETGEAR RT210 manual

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Table of contents for the manual

  • Page 1

    Part No. M-RT210NA-0 August 1996 NETGEAR NETGEAR , Inc. A Bay Networks Company 48015 Warm Springs Blvd. Fremont, CA 94539 USA Ref erence Guide f or the Model R T210/R T211 ISDN Router s NGRRT210.BK Page i Friday, October 17, 1997 2:37 PM[...]

  • Page 2

    ii © 1996 by NETGEAR, Inc. All rights reserved. T rademarks NETGEAR, FirstGear , Nautica, and Bay Networks are trademarks of Bay Networks, Inc. Other brand and product names are registered trademarks or trademarks of their respecti ve holders. Statement of Conditions In the interest of improving internal design, operational function, and/or reliab[...]

  • Page 3

    iii Certificate of the Manufacturer/Impor ter It is hereby certified that the NETGEAR Model R T210 and Model R T211 ISDN routers have been suppressed in accordance with the conditions set out in the BMPT -AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test transmitters) in accordance with the re gulations may , [...]

  • Page 4

    iv NGRRT210.BK Page iv Friday, October 17, 1997 2:37 PM[...]

  • Page 5

    Contents v Contents Preface Pur pose ........................................................................................................................... xv A udience .......................................................................................................................... xv Conv entions .....................................[...]

  • Page 6

    vi Contents Using PPP to Connect to Other De vices .................................................................. 1-7 Multilink PPP ..................................................................................................... 1-7 P assw ord Authentication Protocol ..................................................................... 1-8[...]

  • Page 7

    Contents vii Connecting to Another NETGEAR or Ba y Networ ks Nautica Router ..................... 3-10 Connecting to a Router Using P oint-to-P oint Protocol ........................................... 3-11 Configuring a PPP Path ................................................................................... 3-12 V erifying Autocall Oper ation[...]

  • Page 8

    viii Contents Chapter 5 T roub leshooting Using the T race Window to Display System Messages .................................................. 5-1 Understanding the ISDN Clearing Codes ....................................................................... 5-2 T roub leshooting Y our ISDN Line ......................................................[...]

  • Page 9

    Contents ix Appendix D Upgrading Software Obtaining the Latest V ersion of Software ....................................................................... D-1 Upgrading Through a PC ............................................................................................... D-2 Upgrading Through a Remote Router .................................[...]

  • Page 10

    x Contents NGRRT210.BK Page x Friday, October 17, 1997 2:37 PM[...]

  • Page 11

    Figures xi Figures Figure 2-1. Router connections .................................................................................. 2-6 Figure 2-2. Connecting the NETGEAR Model R T210 router to ISDN in Nor th America .......................................................................................... 2-9 Figure 2-3. Router connected to a hub[...]

  • Page 12

    xii Figures NGRRT210.BK Page xii Friday, October 17, 1997 2:37 PM[...]

  • Page 13

    Tables xiii T ables T able 2-1. Router LED ............................................................................................ 2-12 T able 3-1. K ey character commands ........................................................................ 3-2 T able 3-2. T ask commands .....................................................................[...]

  • Page 14

    xiv Tables NGRRT210.BK Page xiv Friday, October 17, 1997 2:37 PM[...]

  • Page 15

    Preface xv Preface Congratulations on your purchase of the NETGEAR ™ Model R T210 ISDN router or the Model R T211 ISDN router . The routers are part of the NETGEAR 200 Series router product family . The Model R T210 and Model R T211 routers provide connection for one or more computer workstations to the Internet or to the of fice ov er inexpensi[...]

  • Page 16

    Reference Guide for the Model RT210/RT211 ISDN Routers xvi Preface Con ventions This section describes the con ventions used in this guide. Special Message Formats This guide uses the follo wing formats to highlight special messages: Use of Enter , T ype , and Press This guide uses “enter , ” “type, ” and “press” to describe the followi[...]

  • Page 17

    Reference Guide for the Model RT210/RT211 ISDN Routers Preface xvii Other Con ventions This guide uses the follo wing typographical conv entions: italics Book titles and UNIX file, command, and directory names. courier font Screen text, user -typed command-line entries. Initial Caps Menu titles and windo w and button names. [Enter] Named ke ys in [...]

  • Page 18

    Reference Guide for the Model RT210/RT211 ISDN Routers xviii Preface Customer Suppor t For assistance with installing and configuring your NETGEAR system or with post-installation questions or problems, contact your point of purchase representati ve. T o contact customer support or to purchase additional copies of this document and publications fo[...]

  • Page 19

    Introduction 1-1 Chapter 1 Intr oduction This chapter describes the features of the NETGEAR Model R T210 and Model R T211 ISDN routers and discusses planning considerations for installation. About the Router The Model R T210 and Model R T211 routers are remote routers that transport data from one network to another through wide area connections. Th[...]

  • Page 20

    Reference Guide for the Model RT210/RT211 ISDN Routers 1-2 Introduction Ke y Features The NETGEAR Model R T210 and Model R T211 ISDN routers provide the follo wing features: • Standard Basic Rate ISDN Connection — ISDN, 2B+D providing 2 x 64 KBps data channels and a 16 KBps control channel — Four -wire S/T interface on NETGEAR Model R T210 ?[...]

  • Page 21

    Reference Guide for the Model RT210/RT211 ISDN Routers Introduction 1-3 ISDN Suppor t The Model R T210 and Model R T211 routers are designed to take adv antage of ISDN for transmission of data ov er digital telephone networks. ISDN allo ws the telephone networks to carry data, voice, and video along the same cables. A Basic Rate Interface (BRI), wh[...]

  • Page 22

    Reference Guide for the Model RT210/RT211 ISDN Routers 1-4 Introduction If you are a MA C, UNIX, or PC user , you can connect to the built-in interface which can be accessed through a terminal connected to the Manager port or through a T elnet session across the network. The built-in interface manages and configures the unit through an easily unde[...]

  • Page 23

    Reference Guide for the Model RT210/RT211 ISDN Routers Introduction 1-5 T o work effecti vely , routers gather information about the networks connected to them and update the other routers on the network with this information. In this way the y build up a logical picture of the network, kno wn as a routing table, and work out the quickest route to [...]

  • Page 24

    Reference Guide for the Model RT210/RT211 ISDN Routers 1-6 Introduction Using ISDN as the connection medium adds another circuit state to the equation. The connection can be functioning, but no data or routing updates are being passed because the call is currently closed. If this state exists longer than the routing protocol time-out (normally 3 mi[...]

  • Page 25

    Reference Guide for the Model RT210/RT211 ISDN Routers Introduction 1-7 Using Subaddressing and Multiple Subscriber Numbering If the NETGEAR Model R T210 router shares an ISDN line with other ISDN devices, the router must identify and route incoming calls. Y ou can use either subaddressing or Multiple Subscriber Numbering (MSN) as ways to identify [...]

  • Page 26

    Reference Guide for the Model RT210/RT211 ISDN Routers 1-8 Introduction P asswor d Authentication Pr otocol The Passw ord Authentication Protocol (P AP) is the simplest method of enabling security on PPP links. When the link is being set up, the Peer (caller) sends its Name and Password to the Authenticator . If the Name and Password match the v al[...]

  • Page 27

    Installing and Connecting 2-1 Chapter 2 Installing and Connecting This chapter provides instructions on installing the Model R T210 or Model R T211 router and connecting to the built-in interf ace through a serial or T elnet connection. If you are a PC user , you can configure the router either by an easy-to-use software program, the FirstGear ISD[...]

  • Page 28

    Reference Guide for the Model RT210/RT211 ISDN Routers 2-2 Installing and Connecting • 9-pin D-connector to 25-pin D-connector adapter • RJ-45 two-way splitter • This guide • Getting Started Using FirstGear • T wo 3.5-inch FirstGear installation diskettes • Four rubber feet • Four V elcro feet • T wo V elcro pads • W arranty/Regis[...]

  • Page 29

    Reference Guide for the Model RT210/RT211 ISDN Routers Installing and Connecting 2-3 ISDN Services Checklist The follo wing requirements must be met if you connect your router to other routers through ISDN. European Services • Y our ISDN circuit should conform to EURO-ISDN, NET3, or I-CTR3 standards. • Y ou should know the ISDN number(s) of you[...]

  • Page 30

    Reference Guide for the Model RT210/RT211 ISDN Routers 2-4 Installing and Connecting Netw ork Chec klist Networks connected through the router must be properly configured. The Model R T210 and Model R T211 routers route through TCP/IP protocol only . The TCP/IP configuration requirements are: • All of your host de vices must have established IP[...]

  • Page 31

    Reference Guide for the Model RT210/RT211 ISDN Routers Installing and Connecting 2-5 2. A pply the appropriate feet (rubber or V elcro) to the bottom of your r outer as follo ws: a. Peel the back fr om each foot. b. A pply one to each of the four marked locations on the bottom of y our router . c. If installing V elcro, clean the surface of the w o[...]

  • Page 32

    Reference Guide for the Model RT210/RT211 ISDN Routers 2-6 Installing and Connecting Key : 1 Router 2 RJ-45 two-wa y splitter 3 Station (PC , Macintosh, or UNIX workstation) 4 ISDN wall connection 5 A C power adapter 6 Analog de vice (telephone, f ax, or modem) 7 10BASE-T Ethernet cable (10-ft round cable) 8 ISDN cable (10-ft flat cab le) 9 9-pin [...]

  • Page 33

    Reference Guide for the Model RT210/RT211 ISDN Routers Installing and Connecting 2-7 3. Connect the cables and power to the appr opriate ports on the back panel of the router , as illustrated in Figur e 2-1 : a. Connect the A C power adapter (5) to the 9v-DC port. b. Connect the ISDN cable (8) to the ISDN port. c. Connect the RJ-45 two-way splitter[...]

  • Page 34

    Reference Guide for the Model RT210/RT211 ISDN Routers 2-8 Installing and Connecting Connecting to ISDN in North America Y our location is connected to the central switch at the telephone company by a two-wire U interface, like the interf ace that is provided on the Model R T211 ISDN router . If the Model R T210 ISDN router or any de vice that does[...]

  • Page 35

    Reference Guide for the Model RT210/RT211 ISDN Routers Installing and Connecting 2-9 Key : 1 Model R T210 ISDN router 2 ISDN cab le 3 S/T interf ace 4 U interf ace 5 NT1 de vice 6 ISDN w all connection Figure 2-2. Connecting the NETGEAR Model RT210 r outer to ISDN in Nor th America LAN ISDN VOICE 9v DC 1 6 4 5 3 7288 2 NGRRT210.BK Page 9 Friday, Oc[...]

  • Page 36

    Reference Guide for the Model RT210/RT211 ISDN Routers 2-10 Installing and Connecting Connecting to a Hub Y our router can be connected to a hub as illustrated in Figure 2-3 , where a router is integrated with the NETGEAR Model EN108 10B ASE-T hub . Key : 1 Router 2 RJ-45 two-wa y splitter 3 10BASE-T Ethernet Cable (round) connected to Uplink por t[...]

  • Page 37

    Reference Guide for the Model RT210/RT211 ISDN Routers Installing and Connecting 2-11 2. Position the switch on the 10B ASE-T Ethernet port on y our hub to the uplink (or MDI) position. 3. Connect the twisted-pair LAN cable from the 10B ASE-T Ethernet uplink port on y our hub to the TP port on the RJ-45 two-way splitter . If your hub has only regul[...]

  • Page 38

    Reference Guide for the Model RT210/RT211 ISDN Routers 2-12 Installing and Connecting T able 2-1 describes the LED activity that sho ws the status of the router . Using the FirstGear ISDN Router Configuration Utility If you are using a PC, NETGEAR provides FirstGear , an easy-to-use W indows-based utility that leads you through a Quick Setup or an[...]

  • Page 39

    Reference Guide for the Model RT210/RT211 ISDN Routers Installing and Connecting 2-13 Connecting Through a Serial P or t For terminal emulation from a PC, you can use either Microsoft T erminal under W indo ws 3.1, or HyperT erminal under Windo ws 95. Be sure to set the program for VT100 emulation, including arro w keys. Serial port parameters are:[...]

  • Page 40

    NGRRT210.BK Page 14 Friday, October 17, 1997 2:37 PM[...]

  • Page 41

    Configuring the Router 3-1 Chapter 3 Configuring the Router This chapter contains information about configuring your router through the built-in interf ace Quick Setup or Basic Setup. Configuration Methods If you are using a PC, you hav e two options to configure your router , either through FirstGear or through the built-in interf ace. FirstGe[...]

  • Page 42

    Reference Guide for the Model RT210/RT211 ISDN Routers 3-2 Configuring the Router Using the Commands in the Interface When using the Quick Setup in the built-in interf ace, you are prompted as you move through the screens. When using the Basic Setup in the built-in interf ace, you need to kno w the commands that enable you to mov e through the scre[...]

  • Page 43

    Reference Guide for the Model RT210/RT211 ISDN Routers Configuring the Router 3-3 T able 3-3. Control c haracter commands Control Character(s) Action in the menu Action in the form [Cntl]+ A Same as in the f orm. T oggles VT100/T elevideo T er minal Mode. [Cntl]+ B Mov e to the previous page. None. [Cntl]+ C None Abor t the f or m. Y ou leav e the [...]

  • Page 44

    Reference Guide for the Model RT210/RT211 ISDN Routers 3-4 Configuring the Router Using the Built-in Interface Quic k Setup When using the built-in interf ace Quick Setup, you are prompted to: • Name your router with your account login name • Enter your IP address • Configure your ISDN line In North America, you need to know your SPID(s), di[...]

  • Page 45

    Reference Guide for the Model RT210/RT211 ISDN Routers Configuring the Router 3-5 d. Enter P ASSWORD . P ASSWORD must be typed within the brackets on the screen. Y ou must enter the password in all uppercase letters in order to proceed. e. Enter Y when you ar e asked if you want to run Quick Setup. 6. Enter the login name pro vided by your Internet[...]

  • Page 46

    Reference Guide for the Model RT210/RT211 ISDN Routers 3-6 Configuring the Router 8. Enter Y when y ou are asked if y ou want to use PPP . Use PPP unless you are only calling other NETGEAR routers. 9. Enter the phone number y our router is calling when you ar e asked to enter the remote ISDN number to dial. If you are a North American user, precede[...]

  • Page 47

    Reference Guide for the Model RT210/RT211 ISDN Routers Configuring the Router 3-7 Using the Built-In Interface Basic Setup This section sho ws you how to: • Name the router • Enter the network address • If in North America, configure the ISDN line • Connect to another NETGEAR or Bay Nautica Series router • Connect to a router using PPP ?[...]

  • Page 48

    Reference Guide for the Model RT210/RT211 ISDN Routers 3-8 Configuring the Router Naming the Router T o name your router, follo w these steps: 1. Enter CO to display the Configuration Menu. 2. Enter SYS to display the Update System Parameters scr een. 3. Enter the login name of the router . The name of the router is provided by your Internet servi[...]

  • Page 49

    Reference Guide for the Model RT210/RT211 ISDN Routers Configuring the Router 3-9 Configuring the ISDN Line If you are in an area other than North America, skip this section. For information that assists you in configuring your ISDN line, refer to Appendix C, “Ordering ISDN Lines .” T o configure your ISDN line, follow these steps: 1. Enter [...]

  • Page 50

    Reference Guide for the Model RT210/RT211 ISDN Routers 3-10 Configuring the Router Connecting to Another NETGEAR or Ba y Netw orks Nautica Router The Nautica™ Series routers include the Xylogics CLAM™ and MARLIN™ routers. Use the follo wing procedure if you are connecting your unit to another NETGEAR or Nautica Series router . Otherwise, skip[...]

  • Page 51

    Reference Guide for the Model RT210/RT211 ISDN Routers Configuring the Router 3-11 Connecting to a Router Using P oint-to-P oint Pr otocol Point-to-Point Protocol (PPP) is a standard means of transporting multiprotocol datagrams ov er point-to-point links and has been adopted as a method of interoperation between dif ferent manufacturers. Although [...]

  • Page 52

    Reference Guide for the Model RT210/RT211 ISDN Routers 3-12 Configuring the Router T o ensure that the router knows that routes are learned ov er an ISDN path, you must enter an ISDN number in the configuration path. An y routes learned through this path are displayed with an I after the routing protocol R (RIP) in the routing table display . T o [...]

  • Page 53

    Reference Guide for the Model RT210/RT211 ISDN Routers Configuring the Router 3-13 7. Press [Cntl]+E to apply the changes. 8. Enter SA VE to sa ve the changes. 9. Enter ST A T ISDN to display the ISDN Port Status menu. 10. T ype CALL and the ISDN phone number . CALL must be follo wed by a space and the ISDN phone number of the other router . If the[...]

  • Page 54

    Reference Guide for the Model RT210/RT211 ISDN Routers 3-14 Configuring the Router Operating with a Single IP Address Many Internet service pro viders (ISPs) supply a single 32 bit host address to the user instead of a netmask address. ISPs assign this address to the host PC or the workstation and do not lea ve an address free for the LAN port of t[...]

  • Page 55

    Reference Guide for the Model RT210/RT211 ISDN Routers Configuring the Router 3-15 When you set the MinBandwidth parameter to a multiple of 64,000 bps, ISDN calls are made as soon as the path is set up and until the bandwidth requirement is met. The DemandThreshold parameter specifies the percentage of current path usage when an additional demand [...]

  • Page 56

    Reference Guide for the Model RT210/RT211 ISDN Routers 3-16 Configuring the Router When an ISDN line has MSN enabled, a range of numbers is assigned to that line. The service provider usually pro vides ten. A number could be from 1 to 9 digits depending on the service. The number chosen for the router should be entered in the MSN parameter field i[...]

  • Page 57

    Menus and Commands 4-1 Chapter 4 Menus and Commands The NETGEAR Model R T210 and Model R T211 ISDN routers hav e a built-in software management system that allo ws you to configure and manage your router . This section sho ws the menu hierarchy and describes the menus and forms. For information on the commands that mo ve you through the menus and [...]

  • Page 58

    Reference Guide for the Model RT210/RT211 ISDN Routers 4-2 Menus and Commands Figure 4-1. Main Menu As illustrated in Figure 4-1 , the Main Menu provides the follo wing commands: • CONFIG CONFIG provides access to the configuration f acilities within the management system. •S T A T S ST A TS lets you vie w the status and statistical informatio[...]

  • Page 59

    Reference Guide for the Model RT210/RT211 ISDN Routers Menus and Commands 4-3 Figure 4-2 illustrates the built-in interf ace menu hierarchy . Figure 4-2. Built-in interface menu hierar chy SYSTEM PATHS PORTS IP PPP Name Old Password New Password Retype Password Time Since Reboot Update System Parameters CONFIG Main Menu Configure Paths Menu Update [...]

  • Page 60

    Reference Guide for the Model RT210/RT211 ISDN Routers 4-4 Menus and Commands Using the CONFIG Command The CONFIG command allo ws you to set general configuration parameters. When you type this command in the Main Menu, the Configuration Menu is displayed. Figure 4-3. Configuration Menu As illustrated in Figure 4-3 , the Configuration Menu list[...]

  • Page 61

    Reference Guide for the Model RT210/RT211 ISDN Routers Menus and Commands 4-5 • IP This command lets you configure the IP routing table. • PPP This command lets you configure the operating mode of the custom point-to-point protocol connection. Using the Update System P arameters Form The Update System Parameters F orm provides a list of route[...]

  • Page 62

    Reference Guide for the Model RT210/RT211 ISDN Routers 4-6 Menus and Commands Using the Configure P aths Menu Through se v eral menus and forms, the path management screens assist you in connecting through ISDN, setting up protocols, configuring paths, and calling other de vices. Follo wing are the menu command options and functions provided by t[...]

  • Page 63

    Reference Guide for the Model RT210/RT211 ISDN Routers Menus and Commands 4-7 • CALL Highlight the required path and type CALL or type CALL [path name] to establish the path. Y ou can also make switched circuit calls by typing CALL [circuit/telephone number] from anywhere e xcept this menu. • CANCEL Optionally highlight the required path and ty[...]

  • Page 64

    Reference Guide for the Model RT210/RT211 ISDN Routers 4-8 Menus and Commands • IP Addr&Mask Allo ws entry of the IP address and number of subnet mask bits for this interface. If a subnet mask is not specified, the unit adds the default mask for the class of address configured. This address should be part of the inter -router network addres[...]

  • Page 65

    Reference Guide for the Model RT210/RT211 ISDN Routers Menus and Commands 4-9 • MinBandwidth (bps) The minimum bandwidth that should be allocated to this path. A value of 0 initially uses the single channel capacity . Other values may cause the unit to mak e additional switched calls until the requirement is met for this path. It is advisable to [...]

  • Page 66

    Reference Guide for the Model RT210/RT211 ISDN Routers 4-10 Menus and Commands • IP Addr&Mask Allo ws entry of the IP address and number of netmask bits for this interface for numbered links. If a netmask is not specified, the unit adds the default mask for the class of address configured. This address should be part of the inter -router ne[...]

  • Page 67

    Reference Guide for the Model RT210/RT211 ISDN Routers Menus and Commands 4-11 Using the Configure P or ts Men u The port configuration screens assist you in configuring and updating the ports. Follo wing are the menu command options and functions provided by the Configure Ports Menu: • UnitN AME This is a system-assigned number and can be ei[...]

  • Page 68

    Reference Guide for the Model RT210/RT211 ISDN Routers 4-12 Menus and Commands • MSN If Multiple Subscriber Numbering is in use, the number assigned to this unit must be entered here. Default: None • SubAddr If Subaddressing is in use, the subaddress number assigned to this unit must be entered here. Default: None • Mode The port can be con?[...]

  • Page 69

    Reference Guide for the Model RT210/RT211 ISDN Routers Menus and Commands 4-13 • PPPProf This profile determines the operating mode of PPP for incoming connections on this port and must match the profile that is configured on the appropriate path. The v arious options are listed in T able E-1 in Appendix E, “PPP Authentication Profiles . CU[...]

  • Page 70

    Reference Guide for the Model RT210/RT211 ISDN Routers 4-14 Menus and Commands Using the Update IP Routes Form Y ou can Update IP Routes by using the IP Routes form. Follo wing are the menu command options and functions provided by the Update IP Routes form: • Destination The destination network or host IP address and subnet bits. • Gate way Th[...]

  • Page 71

    Reference Guide for the Model RT210/RT211 ISDN Routers Menus and Commands 4-15 • LCP Negotiate Determines whether the PPP LCP (Link Control Protocol) can negotiate the supported options with the remote system. Default: NO • LCP Authenticate Determines whether a remote unit is required to send a P AP authentication User Id and Passw ord if P AP [...]

  • Page 72

    Reference Guide for the Model RT210/RT211 ISDN Routers 4-16 Menus and Commands • ML Encapsulation Enables a v ariation of Multilink for implementation for particular vendors. Default: NO Using the ST A TS Command By using the ST A TS command, you can vie w the status and statistics of paths, the IP routes, the ISDN ports call status and the histo[...]

  • Page 73

    Reference Guide for the Model RT210/RT211 ISDN Routers Menus and Commands 4-17 • ARP Displays the address resolution table. • ISDN Displays the ISDN ports call status. • HISTOR Y Displays the historical dialed call data. Viewing P ath Status Follo wing are the viewing options pro vided by the Path Status Menu: • Path The name of the path as[...]

  • Page 74

    Reference Guide for the Model RT210/RT211 ISDN Routers 4-18 Menus and Commands Viewing IP Status Follo wing are the viewing options pro vided by the IP Status Menu: •I D This is a number assigned by the system. • Dest For each IP connection, the destination IP address is sho wn. • Gate way The gate way through which the destination can be rea[...]

  • Page 75

    Reference Guide for the Model RT210/RT211 ISDN Routers Menus and Commands 4-19 •M A C The physical MA C address of the device. If this entry is blank, the de vice is on a remote network. If the entry is “aaaaaaaaaaaa, ” an ARP request has been sent but no response has yet been recei ved. A broadcast on the local LAN is indicated by the entry [...]

  • Page 76

    Reference Guide for the Model RT210/RT211 ISDN Routers 4-20 Menus and Commands •T O T A L The total duration of all calls for this entry . • MIN The shortest duration call for this entry . • MAX The longest duration call for this entry . • NUM-CALLS The total number of calls for this entry . Using the TELNET Command Y ou can use the TELNET [...]

  • Page 77

    Reference Guide for the Model RT210/RT211 ISDN Routers Menus and Commands 4-21 •- N Number of times to send the echo request packet. [4] •- T T ransmit packets continuously . Halt with space bar . •- W T ime to wait for a response (range 1 to 3276). [5 seconds] If the command is used without any options, the tar get IP address is pinged five[...]

  • Page 78

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  • Page 79

    Troubleshooting 5-1 Chapter 5 T r oubleshooting This chapter provides a description of the command line utilities and a guide to troubleshooting the router . Using the T race Window to Displa y System Messages The T race W indow displays messages that sho w how the internal processes of the unit are performing. Because of the number of complex prob[...]

  • Page 80

    Reference Guide for the Model RT210/RT211 ISDN Routers 5-2 Troubleshooting The T race W indow cannot be accessed by more than one “manager” (built-in interf ace) at a time. An example of multiple accessing is connecting at the same time by a serial connection and by T elnet, or connecting at the same time with two T elnet calls. When you discon[...]

  • Page 81

    Reference Guide for the Model RT210/RT211 ISDN Routers Troubleshooting 5-3 For a list of the internal ISDN call clearing codes generated by the BRI terminal adapter , refer to T able 5-2 . 38 Network out of order 41 T emporary failure 42 Switching equipment congestion 43 Access inf ormation discarded 47 Resources unav ailable (unspecified) 50 Requ[...]

  • Page 82

    Reference Guide for the Model RT210/RT211 ISDN Routers 5-4 Troubleshooting T roubleshooting Y our ISDN Line Correct provisioning of your ISDN line is important. Because there are man y different service packages of fered in North America, which all have dif ferent parameters set in the central of fice switch, you might experience malfunctions in y[...]

  • Page 83

    Reference Guide for the Model RT210/RT211 ISDN Routers Troubleshooting 5-5 Using the Ping Utility to T roub leshoot a TCP/IP Netw ork Most TCP/IP terminal de vices and routers contain a Ping utility that sends an echo request packet to the designated de vice. The device then responds with an echo reply . By using the Ping utility in the built-in in[...]

  • Page 84

    Reference Guide for the Model RT210/RT211 ISDN Routers 5-6 Troubleshooting • Wrong network configuration T o make sure that your network is configured correctly , do the following: a. Make sur e that the Ethernet card driver softwar e on your PC and the TCP/IP software ar e both installed and configured. b. Make sur e that you ha ve entered th[...]

  • Page 85

    Reference Guide for the Model RT210/RT211 ISDN Routers Troubleshooting 5-7 • Line configuration T o make sure that your line configuration is correct: a. Check to see whether the LED on the router r emains steady or only blinks once and then remains steady f or several seconds. A steady LED or an LED that blinks once and then remains steady ind[...]

  • Page 86

    Reference Guide for the Model RT210/RT211 ISDN Routers 5-8 Troubleshooting T esting the Full P ath from Y our PC to a Remote De vice After verifying that the LAN path and the remote path are set up correctly , test the full path from your PC to a remote de vice. From the W indo ws Run menu, type PING -n 10 followed by the IP address of the remote d[...]

  • Page 87

    Technical Specifications A-1 Appendix A T echnical Specifications This appendix provides technical specifications for the NETGEAR Model R T210 and Model R T211 ISDN routers. General Specifications Network Pr otocol and Standards Compatibility W AN Protocols: PPP , Multilink PPP Routing Protocols: TCP/IP , IP RIP-1 ISDN Standard: Bellcore Nationa[...]

  • Page 88

    Reference Guide for the Model RT210/RT211 ISDN Routers A-2 Technical Specifications Physical Specifications Dimensions: 131 x 138 x 39 mm (5.1 x 5.4"x 1.5 in.) W eight: 0.3 kg (0.7 lb .) En vironmental Specifications Operating temperature: 0 ° C to 40 ° C Operating humidity: 90% maximum relativ e humidity , noncondensing Electroma gnetic E[...]

  • Page 89

    TCP/IP Routing B-1 Appendix B TCP/IP Routing This Appendix provides information on the T ransmission Control Protocol/Internet Protocol (TCP/IP). TCP/IP is the name of communications protocols used to connect computers and data communications equipment into computer networks. IP Addressing Because TCP/IP netw orks are used so widely across the worl[...]

  • Page 90

    Reference Guide for the Model RT210/RT211 ISDN Routers B-2 TCP/IP Routing Figure B-1. Three main address c lasses Class A addresses can have up to 16,777,214 hosts on a single netw ork. They use an 8 bit network number and a 24 bit node number . Class A addresses are in the range 001.xxx.xxx.xxx to 126.xxx.xxx.xxx. Class B addresses can hav e up to[...]

  • Page 91

    Reference Guide for the Model RT210/RT211 ISDN Routers TCP/IP Routing B-3 Subnet Addressing By looking at the addressing structures, you can see that e ven with a Class C address, there are a large number of hosts per netw ork. Such a structure is an inef ficient use of addresses if each end of a routed link requires a dif ferent network number . [...]

  • Page 92

    Reference Guide for the Model RT210/RT211 ISDN Routers B-4 TCP/IP Routing Address Resolution An IP address alone cannot be used to deli v er data from one device to another on a LAN. In order for data to be sent from one point in the network to a destination else where, we must con v ert the IP address. This IP address must be a unique identifier [...]

  • Page 93

    Reference Guide for the Model RT210/RT211 ISDN Routers TCP/IP Routing B-5 Routing IP Over ISDN The NETGEAR Model R T210 and Model R T211 ISDN routers are able to connect to other networks using ISDN just as if the network were attached with a leased line. When data is to be sent to the remote network, the router automatically dials the ISDN number [...]

  • Page 94

    Reference Guide for the Model RT210/RT211 ISDN Routers B-6 TCP/IP Routing Connecting to Other Routers When connecting LANs together , you might require each end of the W AN link to be attached to a router from a dif ferent manufacturer . Even though the NETGEAR Model R T210 and Model R T211 ISDN routers can operate with routers from other manufactu[...]

  • Page 95

    Ordering ISDN Lines C-1 Appendix C Or dering ISDN Lines This appendix provides you with information you need before you order a basic rate ISDN line. Or dering an ISDN Line Before ordering an ISDN line, there are se veral things you should know about the dif ferent kinds of services and the many options that are a vailable. The various kinds of ser[...]

  • Page 96

    Reference Guide for the Model RT210/RT211 ISDN Routers C-2 Ordering ISDN Lines Connecting to ISDN in Nor th America National ISDN is a series of standards designed to make it easier to order ISDN services from your telephone company . The National ISDN (NI) standards published by Bellcore are kno wn as NI-1, NI-2, and NI-3. The NI-2 standard, which[...]

  • Page 97

    Reference Guide for the Model RT210/RT211 ISDN Routers Ordering ISDN Lines C-3 Switch T ypes Even with the de velopment of National ISDN, it is still necessary to kno w what kind of switch your telephone company uses locally , because National ISDN is still not av ailable everywhere. Even when it is, there are small v ariations in the way that dif [...]

  • Page 98

    Reference Guide for the Model RT210/RT211 ISDN Routers C-4 Ordering ISDN Lines National ISDN Service P ac kages National ISDN service packages determine what combination of features your telephone company provides on your ISDN line. A package typically consists of the follo wing: • The combination of voice and data capabilities required on the B [...]

  • Page 99

    Reference Guide for the Model RT210/RT211 ISDN Routers Ordering ISDN Lines C-5 — Flexible calling features This feature handles such things as call holding, call transfer , and conference calling. See the documentation for your phone for further details. T o simplify ordering in North America, National ISDN provides a set of ISDN Ordering Codes ([...]

  • Page 100

    Reference Guide for the Model RT210/RT211 ISDN Routers C-6 Ordering ISDN Lines Connecting to ISDN in Eur ope ISDN has been av ailable for a number of years in Europe, but a standard has no w been agreed upon. It is kno wn as Euro-ISDN. This version replaces the pre vious version of ISDN for each country , and telephone companies and network provide[...]

  • Page 101

    Reference Guide for the Model RT210/RT211 ISDN Routers Ordering ISDN Lines C-7 Line Or dering Summar y f or European User s When ordering your ISDN line, you should do the follo wing: 1. Call y our telephone company and ask what type of ISDN service is available in y our area. Y our ISDN circuit should conform to EURO-ISDN, NET3, or 1-CTR3 standard[...]

  • Page 102

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  • Page 103

    Upgrading Software D-1 Appendix D Upgrading Software This appendix gi ves you instructions on how to install the latest v ersion of internal software through a locally attached PC or from a remote router of the same type. The internal software on the NETGEAR Model R T210 and Model R T211 ISDN routers can be updated as ne w versions are released by [...]

  • Page 104

    Reference Guide for the Model RT210/RT211 ISDN Routers D-2 Upgrading Software Upgrading Thr ough a PC Upgraded routing software can be installed by connecting a computer to your router through a LAN connection. T o install the software through a LAN connection, you need a computer equipped with the follo wing: • An Ethernet LAN interface card and[...]

  • Page 105

    Reference Guide for the Model RT210/RT211 ISDN Routers Upgrading Software D-3 4. Connect to the built-in interface and type BOO TMODE on the command line to place the router in the updating state. Alternati v ely , turn on the power with pins 7 and 8 of the LAN interface shorted. When in boot mode, the LED on the router flashes orange. 5. Run CLAM[...]

  • Page 106

    Reference Guide for the Model RT210/RT211 ISDN Routers D-4 Upgrading Software Upgrading the T erminal Adapter Code T o display the version of the T A code, from the manager command prompt, issue the follo wing commands: 1. T ype %T A% 1 60 and press enter twice. #00:ERR OR> is displayed on the screen. 2. Enter #01:A TE1 #01:OK is displayed on th[...]

  • Page 107

    PPP Authentication Profiles E-1 Appendix E PPP A uthentication Pr ofiles This appendix gi ves you information on determining Point-to-Point Protocol (PPP) profiles when configuring your router . Determining PPP Pr ofiles If you are dialing out into an Internet Service Provider or dialing into a central of fice, the use of P AP , CHAP , or Mult[...]

  • Page 108

    Reference Guide for the Model RT210/RT211 ISDN Routers E-2 PPP Authentication Profiles Use T able E-1 through T able E-4 to determine the appropriate PPP profile for your router based on security le vel, features, and the type of the connecting router . T able E-1. PPP authentication profiles Profile P AP CHAP LCP Negotiation LCP A uthentication[...]

  • Page 109

    Reference Guide for the Model RT210/RT211 ISDN Routers PPP Authentication Profiles E-3 T able E-3. PPP custom authentication profiles f or NETGEAR, Nautica, and Ba y products Operating Mode Custom Default Custom 1 Custom 2 Custom 3 P AP No Y es No Y es CHAP No No Y es No LCP Negotiation Y es Y es Y es Y es LCP A uthentication None None Both Wa ys [...]

  • Page 110

    Reference Guide for the Model RT210/RT211 ISDN Routers E-4 PPP Authentication Profiles T able E-4. PPP authentication profiles f or other manufacturers Manufacturer Operating Mode A uthentication Profile Ascend P AP ST AND ARD P AP Ascend P AP & Multilink PPP ST ANDARD P AP Ascend CHAP ST AND ARD CHAP Ascend CHAP & Multilink PPP ST ANDARD[...]

  • Page 111

    Glossary 1 Glossary 10B ASE-T 10 Mbps Ethernet ov er twisted pair wiring. B channel A 64 KBps “Bearer” channel used to carry voice or data o ver the ISDN network. BRI The ISDN Basic Rate Interface, composed of two B channels and one D channel. CLI See Caller Line Identification. Caller Line Identification Also known as Caller ID. The director[...]

  • Page 112

    Reference Guide for the Model RT210/RT211 ISDN Routers 2 Glossary ISDN See Integrated Services Digital Netw ork. ISP Internet Service Provider . Integrated Services Digital Network A digital telephone netw ork for transmission of voice and data. Internet P acket Exc hang e Nov ell’ s internetworking protocol. Internet Protocol The main internetwo[...]

  • Page 113

    Reference Guide for the Model RT210/RT211 ISDN Routers Glossary 3 NT1 Network T ermination 1 T ermination device that connects the user’ s equipment to the ISDN network. Con verts the local equipment’ s four-wire S/T interface to the two-wire telephone compan y interface. The NT1 is provided by the telephone company in most of the world, b ut b[...]

  • Page 114

    Reference Guide for the Model RT210/RT211 ISDN Routers 4 Glossary Service Profile Identifier A number assigned by the telephone company to an attached de vice, used to identify the characteristics of that de vice. subnet mask A number that explains which part of an IP address comprises the network address and which is a subnet of host addresses. [...]

  • Page 115

    Index 1 A analog voice module, 1-2 ARP table, B-4 A T&T 5ESS, C-3 autocall operation, 3-13 B B channel configuring with basic setup, 3-9 second, 3-9 bandwidth, increasing, 3-14 Basic Rate Interface (BRI) implementation, 1-3 basic rate ISDN, C-1 BOO TMODE command, D-3 built-in interf ace Basic Setup, 3-7 Quick Setup, 3-2 C cable connections, 2-[...]

  • Page 116

    Reference Guide for the Model RT210/RT211 ISDN Routers 2 Index D Declaration of Conformance, ii DEFCON command, D-3 determining PPP profiles, E-1 dialing remote de vice, 3-6 directory number , basic setup, 3-9 E entering password, 3-5 erase configuration, 3-7 Ethernet 10B ASE-T cables, 2-7 European Services checklist, 2-3 F FCC statement, ii feat[...]

  • Page 117

    Reference Guide for the Model RT210/RT211 ISDN Routers Index 3 multiple subscriber numbering, 1-7 national standards, C-2 ordering a line, C-1 ordering line in Europe, C-7 ordering line in North America, C-6 routing IP ov er ISDN, B-5 S/T interface, 2-8 security , 1-8 services checklist, 2-3 subaddressing, 1-7 switch types, C-3 terminal adapter por[...]

  • Page 118

    Reference Guide for the Model RT210/RT211 ISDN Routers 4 Index Point-to-Point Protocol. See PPP ports configuring, 4-11 updating, 4-11 PPP authentication profiles, E-2 configuring a path, 3-12 connecting routers, 3-11 connecting to other devices, 1-7 connecting to other router , 3-11 multilink, 1-7 password authentication and, 1-8 procedure con?[...]

  • Page 119

    Reference Guide for the Model RT210/RT211 ISDN Routers Index 5 subnet addressing, B-3 support,customer . See customer support switch types, C-3 T TCP/IP configuration requirements, 2-4 routing, B-1 support, 1-3 using, 1-7 T elnet connection, 2-13 connecting to built-in interf ace, 2-13 setting IP address, 2-13 time-out, routing protocol, 1-6 T rac[...]

  • Page 120

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