NETGEAR NMS200 manual

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Table of contents for the manual

  • Page 1

    350 East Plumeria Drive San Jose, CA 95134 USA December 2012 202-10727-07 v1.0 Pr oSaf e NMS200 Ne t w or k M anage men t S y st em v2 .6 Q uick Star t G uid e[...]

  • Page 2

    2 ProSafe NMS200 Network Management System © NETGEAR, Inc. All rights reserved No part of this publication may be re produced, transmitted, tran scribed, stored in a retrie val system, or translated into any langu age in any form or by any me ans without the written permission of NETGEAR, Inc. Te c h n i c a l S u p p o r t Thank you for choosing [...]

  • Page 3

    3 Contents Chapter 1 Before You Begin Network Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Discovery and Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 M[...]

  • Page 4

    4 ProSafe NMS200 Networ k Management System Use the NMS200 with Security Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Key Metrics Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Security Device Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Appendix A [...]

  • Page 5

    5 1 1. Bef or e Y ou Begin R eq uir ements f or installa tio n and u se This chapter provides an ove rview of the ProSafe NMS200 Network Managemen t Syystem for managing your NETGEAR resou rces. The following topics are discussed: • Network Management • Compatible NETGEAR Devices • System Requirement s • Updat e Y our License Network Manage[...]

  • Page 6

    Before Y ou Begin 6 ProSafe NMS200 Network Management System Discovery and Mapping Once initiated, the NMS200 Network Manageme nt Software auto matically discovers all NETGEAR-compatible equipment, interfaces, and physical and logical connect ivity across your network using various protocols and ce ntralized credentials. T able 1. Discovery and Map[...]

  • Page 7

    Before Y ou Begin 7 ProSafe NMS200 Networ k Management System Monitoring The NMS200 Network Management Sof tware’s built-in monitors collect and analyze real-time conditions and performance metrics for NETGEAR managed equipment. The management platform also escalates any alarms that occur . T able 3. Monitoring Cap ability Purpose T opology mappi[...]

  • Page 8

    Before Y ou Begin 8 ProSafe NMS200 Network Management System Compatible NETGEAR Devices The NMS200 Network Management Software is comp atible with the following NETGEAR devices (consult the Manage > Sho w V ersions screen for det ailed information). Managed Switches * limited support for discovery and basic monitoring information Security Device[...]

  • Page 9

    Before Y ou Begin 9 ProSafe NMS200 Networ k Management System Sto rage Devices Wireless Access Point s and Controllers System R equirements System requirements vary d epending how you use t he application and the operatio nal environment. Because NETGEAR does not know your specific network and de vices, these recommendations are based on typical ra[...]

  • Page 10

    Before Y ou Begin 10 ProSafe NMS200 Network Management System • Microsoft Windows Server 2003 (S tandard, Enterprise, an d Web) 64-bit, Server 2008 Enterprise 64-bit. Windows T erminal Server is not supported. This o ption is disabled by default on Windo ws Server 2008, but is enabled on a W indows Server 2008 machine running T erminal Server . ?[...]

  • Page 11

    Before Y ou Begin 11 ProSafe NMS200 Networ k Management System Tip: For trial purposes, you can rely on a dyn amic IP address assignment with a long lease, but NETGEAR does not recommend this approa ch for production installations. Fi r e w a l l s Firewalls, or SNMP management programs usin g the same port on the same machine where NMS200 Network [...]

  • Page 12

    12 2 2. So ft w ar e Inst allati on and L i cens es Get the NM S200 inst alled and r unning This chapter describes how to get the NMS 200 Network Management Sof tware inst alled and running, along with how to manage your licenses and inst all software updates. The following topics are discussed: • Initial Installation and S t artup • How to Man[...]

  • Page 13

    Soft ware Installa tion and Licenses 13 ProSafe NMS200 Networ k Management System • 40G available disk sp ace Device monitoring stops when you stop the application server or turn o ff it s host machine. Be st practice is to inst all the application server to a host you d o not turn of f if you want constant monitoring of your devices. For the ope[...]

  • Page 14

    Sof tware Inst allation and Licenses 14 ProSafe NMS200 Network Management System Note: For trial purposes, you can rely o n a dynamic IP address assignment with a long lease, but NETGEAR does not recommend this approach for production inst allations. T o obtain a fixed IP address, co nsult with your network administrator or Wind ows help if you hav[...]

  • Page 15

    Soft ware Installa tion and Licenses 15 ProSafe NMS200 Networ k Management System • Do not use admin as the installing user acco unt on your compute r . Doing so wipes o ut any pre-configured admin p ermissions that come with the application (see Ste p 4 : Log In to the NMS200 as the admin User on p age 17 ). 2. Log in to yo ur computer as an adm[...]

  • Page 16

    Sof tware Inst allation and Licenses 16 ProSafe NMS200 Network Management System 4. Confirm that your hardware meets the minimum system requirements, and click Next . 5. Accept the license agreement after reading it (otherwise, you cannot proceed), and click Next . 6. Confirm or alter the installation p ath, and click Next . 7. View the final confi[...]

  • Page 17

    Soft ware Installa tion and Licenses 17 ProSafe NMS200 Networ k Management System 8. Click Finish to comp lete the installation. 9. Reboot the machine. When the Server Monitor icon ( ) in the system tray turns green (which might take several minutes), you can access the application server with a W eb browser . Note: The NMS200 Network Management So[...]

  • Page 18

    Sof tware Inst allation and Licenses 18 ProSafe NMS200 Network Management System 2. On the next screen, enter netgear for the Screen Name and netgear for the Password. Click Sign In . 3. Y ou will be asked to set up a password reminder query . Click OK . The main screen displays. 4. Go to Chapter 3, How to Use the NMS200 to learn how to start manag[...]

  • Page 19

    Soft ware Installa tion and Licenses 19 ProSafe NMS200 Networ k Management System How to Manage Y our Licenses Note: The ProSafe NMS200 Network Management System comes with a five-device test cap ability that has no expiration da te (this default limits the number of d evices that can be managed through the software to five devices). V arious licen[...]

  • Page 20

    Sof tware Inst allation and Licenses 20 ProSafe NMS200 Network Management System The Register License portlet displays. 3. Either restart the application server or wait up to 15 minutes for the license mo dification to be effective. How to Install Software Updates Best practice is to perfor m a complete backup of your system and NMS200 Network Mana[...]

  • Page 21

    Soft ware Installa tion and Licenses 21 ProSafe NMS200 Networ k Management System a. Refer to the release notes for the procedure to rebuild the NMS200 Ne twork Management Sof tware dat abase. Some upgrades might require you t o rebuild the database from scratch. b. If you have purchased additional NMS200 Ne twork Management Sof tware licenses, ref[...]

  • Page 22

    22 3 3. Ho w to U se the NM S200 K eep your netw or k r unning smoothl y This chapter describes how to manage your network st arting from the NMS200 Network Management Sof tware main screen using the default settings. The following topics are discussed: • Common Setup T asks at First-time Sign-in • Quick Navigation Portlet • Configure the NMS[...]

  • Page 23

    How to Use the NMS200 23 ProSafe NMS200 Networ k Management System Common Setup T asks at First -time Sign-in This portlet appears on the f irst page af ter you sign in. The portlet reminds you of the followin g common tasks: • SMTP Configuration . This configures how NMS200 sends notifica tion e-mails. • Netres tore File Servers . See FTP/TFTP[...]

  • Page 24

    How to Use the NMS200 24 ProSafe NMS200 Network Management System • Link Discovery . After you have discovered resou rces, this discovers their connections. • Backup Config Files . This let s you back up discovered devices’ con figuration files. Before you can use this feature, you must have servers con figured as described in Manage Y our Ne[...]

  • Page 25

    How to Use the NMS200 25 ProSafe NMS200 Networ k Management System Exports are in .lar format, and go to the download location configured in the browser you are using. The export screen let s you se lect specific features, a nd the date range of pages to export. Tip: If you want to set up several p ages already configured elsewhe re for another use[...]

  • Page 26

    How to Use the NMS200 26 ProSafe NMS200 Network Management System  Follow these step s to st art discovering equipment on your network. 1. Click Resource Discovery in Quick Navigation or right-click the Discovery Profiles list and select New . (If you have previously exported profiles, you can Import them. Y ou can also Export Selection, or Expo[...]

  • Page 27

    How to Use the NMS200 27 ProSafe NMS200 Networ k Management System Inspect 7. Inspect — This screen lets you preview the discovery profile’s actions and access to devices. If you clicked Next rather than Inspect at the bottom of the previous screen, click St art Inspectio n in the top right corner of this screen to begin the inspection process [...]

  • Page 28

    How to Use the NMS200 28 ProSafe NMS200 Network Management System Configuration File Backup / R estore Provided you have permi ssions, you can backup conf iguration file(s) for a sing le device or group of devices, either on demand or as scheduled.  Follow these step s: 1. In the default NMS200 screen layout, go to Configuration Managem ent >[...]

  • Page 29

    How to Use the NMS200 29 ProSafe NMS200 Networ k Management System Fault Management and P roblem Diagnosis NMS200 lets you dia gnose network problems with it s Alarms viewer , and lets you monitor performance with its Performance Management an d T roubleshooting capabilities, as described below . The following briefly outlines these capabilities: A[...]

  • Page 30

    How to Use the NMS200 30 ProSafe NMS200 Network Management System • Network availability • Bandwidth cap acity utilization • Buffer usag e and errors • CPU and memory utilization • Interface errors and discards • Network latency • Node and interface st atus  T o get starte d using monitors, follow these step s: 1. Click Performance[...]

  • Page 31

    How to Use the NMS200 31 ProSafe NMS200 Networ k Management System 2. Right-click the device of in terest and then select Performan ce > Show Key Metrics to display the following typical screen: 3. Click Chart to display the following screen: 4. Select up to three metrics to monitor , and then click Save to save your settings.[...]

  • Page 32

    How to Use the NMS200 32 ProSafe NMS200 Network Management System Key Metrics Example 1. Select Performance > Show Key Metrics to display one of the following screens depending on the device selected:[...]

  • Page 33

    How to Use the NMS200 33 ProSafe NMS200 Networ k Management System 2. Click Chart to display the following screens depending on the device an d key metrics selected:[...]

  • Page 34

    How to Use the NMS200 34 ProSafe NMS200 Network Management System Security Device Alarms The following security device a larms are available: ntrapS pamEvent ntrapT rafficEvent ntrapServiceEvent ntrapComptUpdateEvent ntrapRegistrationEvent ntrapIPSOutbreakEvent ntrapIPSEvent ntrapMalwareOutbreakEvent ntrapMalwareEvent ntrapConfChgEvent ntrapSystemE[...]

  • Page 35

    35 A A. Tr o u b l e s h o o t i n g This appendix prese nts links to the NET GEAR site for more information. • The NMS200 Network Managemen t Softwa re product page is at www .netgear .com/nms200 . Consult this page for the latest pro duct information. • The NMS200 Network Managemen t Softwa re F AQs are at support.netgear .com/app/answers/det[...]

  • Page 36

    36 Inde x A Alarms 29 , 34 Authentication 11 B Basic Netw ork Conside rations 10 C Configuration File Backup 28 D Dashboard Views 30 Discover Network Devices 25 Discovery 25 Discovery Profile Inspect 27 Network 26 Results 27 Discovery Profile Editor 26 DNS 11 F Firewalls 11 Fixed IP Address 10 FTP/TFTP Server 27 G Getting S tarted 22 H Hardware Sys[...]

  • Page 37

    37 ProSafe NMS200 Network Management System U Updating Y our Lice nse 11[...]