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NETGEAR DM111PSPv2 manual

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Table of contents for the manual

  • Page 1

    202-10449-01 December 2008 v1.0 NETGEAR , Inc. 350 East Plumeria Drive San Jose, CA 95134 USA ADSL2+ Modem Router DM1 1 1PSPv2 User Manual[...]

  • Page 2

    ii v1.0, December 2008 © 2008 by NETGEAR, Inc. All rights reserved. T rademarks NETGEAR, the NETGEAR logo, and Smart W izard are trademarks or regi stered trademarks of NETGEAR, Inc. Microsoft, W indows, and W indows NT ar e registered trademarks of Microsof t Corporation. Other brand and pr oduct names are registered trad emarks or tradema rks of[...]

  • Page 3

    v1.0, December 2008 iii European Union S tate ment of Compliance Hereby , NETGEAR, Inc. declares that this modem router is in complia nc e with the es sential requirements and other relevant provisions of Directive 1999/5/EC. Èesky [Czech] NETGEAR, Inc. tímto prohlaš uje, že tento ADSL2+ Mode m Router DM 111PSPv2 je ve shodì se základními po[...]

  • Page 4

    v1.0, December 2008 iv A printed copy of the EU Declaration of Conformity certificate for this produc t is provided in the DM11 1PSPv2 product package. Bestätigung des Hers tellers/Importeurs Es wird hiermit bestätigt, daß das ADSL2+ Modem Router DM1 11PSPv2 gemäß der im BMPT -AmtsblVfg 243/1991 und Vfg 46/1992 aufgeführten Bestimmun gen ents[...]

  • Page 5

    v1.0, December 2008 v When used near a radio or TV rece ive r , it may become the cause of radio inte rference. Read instru ctions for correct handling. Product and Publication Det ails Model Number: D M 111 P S P v 2 Publication Date: December 2008 Product Family: Modem Ro uter Product Name: ADSL2+ Modem Router DM1 1 1PSPv2 Home or Business Prod u[...]

  • Page 6

    v1.0, December 2008 vi[...]

  • Page 7

    vii v1.0, December 2008 Content s ADSL2+ Modem Router DM1 1 1PSPv2 User Manual About This Manual How to Use This Book .............. ................ ................ ................. ................ ................ ....... xi Conventions, Formats, and Scope ............... ................ ................ ................ ................... .[...]

  • Page 8

    ADSL2+ Modem Router DM111PSPv2 User Manual viii v1.0, Decemb er 2008 Diagnostic Utilities and Rebooting the Modem Router ....... .................... ................... ... 2-1 1 Running Diagnostics T ests ........... ................ ................ ................ ................ .......... 2-1 1 Routing T able ............... ............. .[...]

  • Page 9

    ADSL2+ Modem Router DM111PSPv2 User Ma nual ix v1.0, December 2008 Cannot Log in to the Modem Router ............ ................ ................ ................ ................ .. 6-4 Modem Router Does Not Save Configuration Changes ............ ................ ................ ..... 6-6 T r oubleshooting the Internet Connect ion ......... ..[...]

  • Page 10

    ADSL2+ Modem Router DM111PSPv2 User Manual x v1.0, Decemb er 2008[...]

  • Page 11

    xi v1.0, December 2008 About This Manual The NETGEAR ® ADSL2+ Modem Router DM1 1 1PSPv2 User M anual describes how to install, configure and trou bleshoot the ADSL2+ Modem Ro uter. The information in this manual is intended for readers with intermedia te computer and Internet skills. How to Use This Book This document describes co nfiguration me n[...]

  • Page 12

    ADSL2+ Modem Router DM111PSPv2 User Manual xii v1.0, Decemb er 2008 Conventions, Format s, and Scope The conventions, formats, and scope of this manu al are described in the following paragraphs: • T ypographical Conventions . This manual uses the followi ng typographical conventions: • Formats . This manual uses the following formats to highli[...]

  • Page 13

    ADSL2+ Modem Router DM111PSPv2 User Ma nual xiii v1.0, December 2008 For more information about networ k, Internet, firewall, and VPN technologies, see the links to the NETGEAR website in Appendix B, “Related Documents .” How to Use This Manual The HTML version of this ma nual includes the following: • Buttons, and , for browsing forward or b[...]

  • Page 14

    ADSL2+ Modem Router DM111PSPv2 User Manual xiv v1.0, Decemb er 2008 – Printing a PDF version of the complete manual . Use the Complete PDF Manual link at the top left corner of any page. • Click the Complete PDF Manual link at the top left corner of any pa ge in the manual. The PDF version of the complete manual opens in a browser window . • [...]

  • Page 15

    1-1 v1.0, December 2008 Chapter 1 Configuring Y our Internet Connection This chapter describes how to configure your AD SL2+ Modem Router Internet connection. When you perform the initial configuration of your modem router using the Resource CD as described in the ADSL2+ Modem Router Se tup Manual, these settings are configured automatically for yo[...]

  • Page 16

    ADSL2+ Modem Router DM111PSPv2 User Manual 1-2 Configuring Your Intern et Connection v1.0, Decemb er 2008 NETGEAR modem and gateway products are designed to be compatible with major ISPs in North America including Earthlink, A T&T , Qwest, and V erizon. For any NETGEA R product installation support and compatibility concerns, please call NETGEA[...]

  • Page 17

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Configuring Your Internet Connection 1-3 v1.0, December 2008 A window similar to the following login window opens: 2. Ty p e admin for the user name, password for the password, and then click OK. The Connect to Internet screen displays: Figure 1-1 Note: After you log in t o the modem rout er, yo u will ha[...]

  • Page 18

    ADSL2+ Modem Router DM111PSPv2 User Manual 1-4 Configuring Your Intern et Connection v1.0, Decemb er 2008 Figure 1-2 on page 1-3 sho ws whether or not the mod em rout er is connected to the Internet, and the basic Internet connection settings. Setting Up Y our Modem Router Manually If you elect not to use the Smart W izard, you can set u p the mode[...]

  • Page 19

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Configuring Your Internet Connection 1-5 v1.0, December 2008 • Quick Setup . Y ou are prompted to confi gure the Internet connectio n and LAN settings. See “Using Quick Setup t o Configure the Modem Router” on page 1-6 . Using the Setup Wizard to Auto -Detect the Internet Connection T o use the Setu[...]

  • Page 20

    ADSL2+ Modem Router DM111PSPv2 User Manual 1-6 Configuring Your Intern et Connection v1.0, Decemb er 2008 3. T o save your settings, click Apply . 4. Click T est to verify your Internet connection. If you have troub le connecting to the Internet, see Chapter 6, “T roubleshooting . Using Quick Setup to C onfigure the Modem Router Y ou can bypass t[...]

  • Page 21

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Configuring Your Internet Connection 1-7 v1.0, December 2008 2. T o bypass the Setup W izard, select No , and then click Next . The Quick Setup screen displa ys: 3. Enter the settings in each Quick Setup scr een. These settings are described in Ta b l e 1-2 . 4. Click Finish to save the settings and reboo[...]

  • Page 22

    ADSL2+ Modem Router DM111PSPv2 User Manual 1-8 Configuring Your Intern et Connection v1.0, Decemb er 2008 How the Internet Connection Works Y our modem rou t er is no w configured to provide Interne t access for your network . Y our modem router automatically connects to the Internet when one of your computers requires access. It is not necessary t[...]

  • Page 23

    2-1 v1.0, December 2008 Chapter 2 Managing Y our Modem Router This chapter describes how to perform manage ment tasks on your ADSL2+ Modem Router DM1 11PSPv2. T o use the features described in th is chapter, log in to the modem router as described in “Logging In to the Mode m Router” on page 1-2 . This chapter includes: • “Changing the Pass[...]

  • Page 24

    ADSL2+ Modem Router DM111PSPv2 User Manual 2-2 Managing Your Modem Router v1.0, Decemb er 2008 2. Optionally , enter a new user name. 3. Enter the old password. 4. T ype the new password and confirm the new password. 5. Optionally , enter a new value in minutes to specify when the administrator login times out. The default is 5 minutes. 6. Click Ap[...]

  • Page 25

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Managing Your Modem Router 2-3 v1.0, December 2008 Restoring the Config uration from a File 1. In the Maintenance section of the main menu, select Backup Settings to display the Backup Settings screen as shown in Figure 2-2 . 2. Enter the full path to the file on your network or click the Browse butt on t[...]

  • Page 26

    ADSL2+ Modem Router DM111PSPv2 User Manual 2-4 Managing Your Modem Router v1.0, Decemb er 2008 T o upgrade the modem router firmware : 1. Download and unzip the new software file from the NETGEAR website. The W eb browser used to upload new firmware into the modem router must support HTTP uploads. NETG EAR recommends us ing Micros oft Internet Expl[...]

  • Page 27

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Managing Your Modem Router 2-5 v1.0, December 2008 Network Management Information The modem router provides a variety of status and usage information which is discussed below . V iewing the Router St atus T o view the router status , select Router Status in the Maintenance section of the main menu. The fo[...]

  • Page 28

    ADSL2+ Modem Router DM111PSPv2 User Manual 2-6 Managing Your Modem Router v1.0, Decemb er 2008 The following table explains the fiel ds on the Router Status screen. T able 2-1. Router St atus Fields Field Description System Up T ime The time that the modem router has been connected to the Internet in the format days:hours:minutes:seconds. Account N[...]

  • Page 29

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Managing Your Modem Router 2-7 v1.0, December 2008 V iewing Att ached Devices T o view a list of all devices connecte d to your modem router, select Attached Devices in the Maintenance section of the main me nu. The following screen displays: Router Router S tatus The connection status of the modem router[...]

  • Page 30

    ADSL2+ Modem Router DM111PSPv2 User Manual 2-8 Managing Your Modem Router v1.0, Decemb er 2008 V iewing the ADSL Line S t atus In the Maintenance section of the main menu, se lect ADSL Line S tatus to display the following screen: The upper table in Figure 2-6 indicates how the modem router has detected the ADSL parameters are configured, except fo[...]

  • Page 31

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Managing Your Modem Router 2-9 v1.0, December 2008 Clicking the Mor e Information link provides more details about th e quality of the traffic sent and received, which also may be of interest to your technical support representative if you are having problems obtaining or maintaining a connection. Setting[...]

  • Page 32

    ADSL2+ Modem Router DM111PSPv2 User Manual 2-10 Managing Your Modem Router v1.0, Decemb er 2008 2. Specify the settings for the log: • Log . Enable or disable the log. • Log Level . Specify the type of information logged: – Emergency –A l e r t – Critical – Error –W a r n i n g –N o t i c e – Informational – Debugging • Displa[...]

  • Page 33

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Managing Your Modem Router 2-11 v1.0, December 2008 Diagnostic Utilities and Rebooting the Modem Router The modem router ha s a dia gn os tic s featu r e. Y o u can use the Diagnostics scree n to perform the following functions from the modem router: • Perform a diagnostic test to chec k that the uni t [...]

  • Page 34

    ADSL2+ Modem Router DM111PSPv2 User Manual 2-12 Managing Your Modem Router v1.0, Decemb er 2008 Routing T able On the Diagnostics screen, click Display . The following figure shows a typical routing table. Figure 2-10 Figure 2-1 1[...]

  • Page 35

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Managing Your Modem Router 2-13 v1.0, December 2008 Remote Access Y ou can set up the modem router to allow remote access. 1. In the Advanced section of th e main menu, select Remote Ma nagement. The following screen displays: 2. Select the Internet connection for which you want to allow remote access fro[...]

  • Page 36

    ADSL2+ Modem Router DM111PSPv2 User Manual 2-14 Managing Your Modem Router v1.0, Decemb er 2008 • PING . Select this check box to configure the modem router to reply to a pin g command under a DOS prompt. 4. As an optional step, you can specify authorized IP addresses that can be used to access the modem router. T o do so, click Authorized Host I[...]

  • Page 37

    Security and Firewall Protection 3-1 v1.0, December 2008 Chapter 3 Security and Firewall Protection This chapter describes how to use the basic fi rewall features of the ADSL2+ Modem Router DM1 1 1PSPv2 to protect your network . This chapter includes: • “Firewall Settings” in the following section • “Configuring a DMZ Host” on page 3-10[...]

  • Page 38

    ADSL2+ Modem Router DM111PSPv2 User Manual 3-2 Security and Firewall Protection v1.0, Decemb er 2008 Before starting, you need to determin e which type of protocol, serv ic e, ap plication, or game you will provide, and the IP address of the computer that will provid e the service. Be sure that the computer ’ s IP address never changes. Firewall [...]

  • Page 39

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Security and Firewall Protection 3-3 v1.0, December 2008 T o set up firewall rules: 1. In the Advanced section of the main menu, select Firewall Rules to display the Firewall Rules screen: 2. Enable IP filtering by selecting the Enabled radi o button. 3. Select a radio button to display and set up out bou[...]

  • Page 40

    ADSL2+ Modem Router DM111PSPv2 User Manual 3-4 Security and Firewall Protection v1.0, Decemb er 2008 Outbound Firewall T raffic Rules When the Outbound Traf fic radio butto n is selected and yo u click Add in the Firewall Rules screen (see Figure 3-1 on page 3-3 ), the Add New Outbound IP Filteri ng Rule screen displays (see following page). Create[...]

  • Page 41

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Security and Firewall Protection 3-5 v1.0, December 2008 Inbound Firewall T raffic Rules When the Inboun d T raffic radio button is selected and you click Add in the Firewall Rules screen (see Figure 3-1 on page 3-3 ), the Add New Inbound IP Filt ering Rule screen displays: Source IP Address Make a select[...]

  • Page 42

    ADSL2+ Modem Router DM111PSPv2 User Manual 3-6 Security and Firewall Protection v1.0, Decemb er 2008 Create a new inbound IP filte ring rule, and then click Apply to add the rule to the inbound traf fic rules table in the Fire wall Rules screen (see Figure 3-1 on page 3- 3 ). Ta b l e 3-1 describes the settings on the Add New Inbou nd IP Filtering [...]

  • Page 43

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Security and Firewall Protection 3-7 v1.0, December 2008 T o configure port forwarding: 1. In the Advanced section of the main menu , select Port Forwarding, and then click Add . 2. Remember that allowing inboun d services opens holes in your firewall. Only enable those ports that are necessary fo r your [...]

  • Page 44

    ADSL2+ Modem Router DM111PSPv2 User Manual 3-8 Security and Firewall Protection v1.0, Decemb er 2008 – Next to From Internet Host IP Address, select ALL (the default) to allow this service to be used by everyone in your network. Otherwise, select SINGLE and enter the IP address of one computer to restrict th e service to a particular computer , o[...]

  • Page 45

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Security and Firewall Protection 3-9 v1.0, December 2008 T o configure port triggering: 1. In the Advanced section of the main menu , select Port T riggering, and then click Add . 2. Either select a Predefined Port T r iggering Rule, or define a rule. • T o select a prede fined port triggering rule: –[...]

  • Page 46

    ADSL2+ Modem Router DM111PSPv2 User Manual 3-10 Security and F irewall Protec tion v1.0, Decemb er 2008 – T o specify the rules, select the Protocol from the drop-down list, and fill in the St a r t i n g P o r t and Ending Port fields. This information can be obtaine d from the game or applications manual or the pro duct’ s support website. 3.[...]

  • Page 47

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Security and Firewall Protection 3-11 v1.0, December 2008 By default, there is no DMZ host, and the Discarded radio button is selected. T o ac tivate a DMZ host: 1. Select the Forwarded to the DMZ host radio b utton. 2. Enter the IP address for the DMZ host. 3. Click Apply . Enabling Universal Plug and Pl[...]

  • Page 48

    ADSL2+ Modem Router DM111PSPv2 User Manual 3-12 Security and F irewall Protec tion v1.0, Decemb er 2008[...]

  • Page 49

    4-1 v1.0, December 2008 Chapter 4 Advanced Configuration This chapter describes how to perform advanced configuration for you ADSL2+ Modem Router DM1 1 1PSP v2. For Advanced firewall settings, see Chapter 3, “Security and Firewall Protection .” For advanced W AN settings, see Chapter 5, “Advanced W AN Configuration .” T o use the features d[...]

  • Page 50

    ADSL2+ Modem Router DM111PSPv2 User Manual 4-2 Advanced Configuration v1.0, Decemb er 2008 2. Check the LAN IP address of your router , which is usually printed on a label on the bottom or at the rear of the device. Note how the address is comprised of four numbers separated by period characters. If necessary , change the LAN IP address of the mo d[...]

  • Page 51

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced Configuration 4-3 v1.0, December 2008 3. By default, most routers (and all NETGEAR router s) include an active D HCP server . If this is the case for your router , select the Off radio button to disable the DHCP server in the modem router. 4. If you changed the LAN IP addr ess or DHCP server sett[...]

  • Page 52

    ADSL2+ Modem Router DM111PSPv2 User Manual 4-4 Advanced Configuration v1.0, Decemb er 2008 Reserved IP Addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it access the modem router’ s DHC P server . Reserved IP addresses should be assigned to servers that require[...]

  • Page 53

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced Configuration 4-5 v1.0, December 2008 3. In the Assigned IP Address field, type the IP address to assign to the computer or server . Choose an IP address from th e modem router’ s LAN subnet, such as 192.168.0.2. 4. Click Apply to enter the reserved address into the table. T o delete a reserved[...]

  • Page 54

    ADSL2+ Modem Router DM111PSPv2 User Manual 4-6 Advanced Configuration v1.0, Decemb er 2008 T o configure a static route: 1. In the Advanced section of the main menu, selec t S tatic Routes to display the S tatic Routes screen: 2. Click Add to display the Add New S tatic Route screen. 3. In the IP Address field, enter the IP address of the final des[...]

  • Page 55

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced Configuration 4-7 v1.0, December 2008 • W AN Interface . Forward packets to a W AN interface by selecting one from the drop- down list. 6. Click Apply to save your changes and to add the static route to the routing table in the Static Routes screen. T o delete a static route from the routing ta[...]

  • Page 56

    ADSL2+ Modem Router DM111PSPv2 User Manual 4-8 Advanced Configuration v1.0, Decemb er 2008 Internet T ime Settings T o synchro niz e your router with other netw ork devices, you can set its tim e ma nually or with an Internet time server . In the Advanc ed se ction of the main menu, select Internet T ime. The following screen displays: The followin[...]

  • Page 57

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced Configuration 4-9 v1.0, December 2008 Enabling V oIP Connections Y ou can use the NA T ALG (Network Addre ss T ranslation/Application Level Gateway) settings to allow simultaneous V oIP phone calls. T o specify the NA T ALG configuration: 1. In the Advanced section of th e main menu, select NA T [...]

  • Page 58

    ADSL2+ Modem Router DM111PSPv2 User Manual 4-10 Advanced C onfiguration v1.0, Decemb er 2008[...]

  • Page 59

    5-1 v1.0, December 2008 Chapter 5 Advanced W AN Configuration This chapter describes how to perform ad va nced W AN configuration for yo ur mo dem router. T o use the features describe d in this chapter , log in to the modem ro uter as described in “Logging In to the Modem Router” on page 1-2 . This chapter includes: • “W AN Setup ” in th[...]

  • Page 60

    ADSL2+ Modem Router DM111PSPv2 User Manual 5-2 Advanced WAN Configuration v1.0, Decemb er 2008 The following table describes the settings on the W AN Setup screen. T able 5-1. W AN Setup Field Description PVC Name Connect hyperlink Connection link name. Click the Connect hyperlink to connect to the W AN. VPI/VCI The VPI/VCI settings (see T able 5-3[...]

  • Page 61

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced WAN Configuration 5-3 v1.0, December 2008 T o add a new W AN connection: 1. On the W AN Setup scree n, click Add , and the following screen displays: 2. Enter or select the A TM PVC settings that are ex plained in the following table. Y our ISP will advise you which settings to use. Figure 5-2 Ta[...]

  • Page 62

    ADSL2+ Modem Router DM111PSPv2 User Manual 5-4 Advanced WAN Configuration v1.0, Decemb er 2008 3. Click Next to continue. The Connection T ype screen displays. 4. Enter or select the Internet conn ection type settings that are expl ained in the following table. Y our ISP will advise you which settings to use. Figure 5-3 Ta b l e 5-3. Internet Conne[...]

  • Page 63

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced WAN Configuration 5-5 v1.0, December 2008 5. Click Next to continue. The W AN IP Se ttings screen displays. 6. Enter or select the W AN IP settings that are ex plained in the following table. Y o ur ISP will advise you which settings to use. Figure 5-4 Ta b l e 5-4. W A N IP Settings Setting Desc[...]

  • Page 64

    ADSL2+ Modem Router DM111PSPv2 User Manual 5-6 Advanced WAN Configuration v1.0, Decemb er 2008 7. Click Next to continue. The PPP User Name and Password screen displays. 8. Enter or select the PPP user name and password settings that are explained in the following table. Y o ur ISP will advise you which settings to use. 9. Click Next to continue. T[...]

  • Page 65

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced WAN Configuration 5-7 v1.0, December 2008 10. Click Apply to save your settings and add the W AN connection to the W AN connection table in the W AN Setup screen (see Figure 5-1 on page 5-1 ). If you first need to make changes, click Back to go to the previous screen. Selecting Y our Domain Name [...]

  • Page 66

    ADSL2+ Modem Router DM111PSPv2 User Manual 5-8 Advanced WAN Configuration v1.0, Decemb er 2008 S t atic DNS Y ou can specify DNS mapping between na mes and IP addresses for your local hosts. In the Advanced section of the main menu, select S tatic DNS. The following screen displays: T o map additional local host names to IP addresses, click the Mor[...]

  • Page 67

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced WAN Configuration 5-9 v1.0, December 2008 T o configure dynamic DNS: 1. From the main menu, select Dynamic DNS to display the Dynamic DNS screen (see Figure 5-8 ). 2. Next to Dynamic DNS, select the Enabled radio button. The screen expands to display the fields that enable you to configure dynami[...]

  • Page 68

    ADSL2+ Modem Router DM111PSPv2 User Manual 5-10 Advanced WAN Configuration v1.0, Decemb er 2008 6. The fields that are disp layed depend on the DN S service provider that you have selected. Enter the following information: • User Name or E-mail . Enter your user name or e-mai l a ddress that is associated with your dynamic DNS acco unt. • Passw[...]

  • Page 69

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced WAN Configuration 5-11 v1.0, December 2008 2. T o add new IP QoS traffic rule, click Add . The following screen displays: 3. Enter the settings for each field as described in Ta b l e 5-6 . 4. Click Apply to save your settings and to add the traffi c rule to the IP QoS table. T o delete a traffic[...]

  • Page 70

    ADSL2+ Modem Router DM111PSPv2 User Manual 5-12 Advanced WAN Configuration v1.0, Decemb er 2008 TR 069 Client Configuration T echnical Report 069 (TR 069) is an applicatio n layer protocol for remote man agement of end- user devices such as your modem router. Using TR 069, yo u can specify an auto configuratio n server (ACS) for auto-configuration,[...]

  • Page 71

    ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced WAN Configuration 5-13 v1.0, December 2008 T o view or change the TR 069 settings: 1. In the Advanced section of the main menu, select TR 069 Client. The TR-069 Client Configuration screen displays: 2. Use one of the following methods to enter the setti ng values for each field: • Click Get RPC[...]

  • Page 72

    ADSL2+ Modem Router DM111PSPv2 User Manual 5-14 Advanced WAN Configuration v1.0, Decemb er 2008 T able 5-7. TR 069 Client Configuration Set tings Settings Description Internet Connectio n Select the Internet connection for whic h you want to configure TR 069 Client Configuration from the drop-down list. Connect to ACS Select to connect to an ACS (a[...]

  • Page 73

    6-1 v1.0, December 2008 Chapter 6 T roubleshooting This chapter provides information about tr oubleshooting y our ADSL2+ Modem Router DM1 1 1PSPv2. After each probl em description, instruction s are provided to help you diagnose and solve the problem. For the common problem s listed, go to the section indicated. • Is the modem router on? Go to ?[...]

  • Page 74

    ADSL2+ Modem Router DM111PSPv2 User Manual 6-2 Troubleshooting v1.0, Decemb er 2008 Basic Functioning After you turn on power to the modem router, the following seque nce of events should occur: 1. When power is first applied, verify that the Power LED initially displays red to indicate that the self-test procedure is running (see the ADSL2+ Modem [...]

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    ADSL2+ Modem Router DM111PSPv2 User Ma nual Troubleshooting 6-3 v1.0, December 2008 ADSL LED Is Off or Is Blinking The following table pr ovides troubleshooting tips if th e ADSL LED is of f or is blinking. The Power LED never turns green. This indica tes that the mo dem router’s self-test failed. • Cycle the power to see if the modem router re[...]

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    ADSL2+ Modem Router DM111PSPv2 User Manual 6-4 Troubleshooting v1.0, Decemb er 2008 Ethernet LED or Internet LEDs Not On If either the Ethernet LED or Internet LED does not light when the Ethernet connection is made, check the following: • The Ethernet cable connections are secure at th e modem router and at the co nnected router or computer . ?[...]

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    ADSL2+ Modem Router DM111PSPv2 User Ma nual Troubleshooting 6-5 v1.0, December 2008 Follow the instructions in the onlin e document that you can access from “Preparing Y our Network” in Appendix B to configure your computer . • If your modem router is connected to you r comput er via a router , make sure the computer ’ s IP address is on th[...]

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    ADSL2+ Modem Router DM111PSPv2 User Manual 6-6 Troubleshooting v1.0, Decemb er 2008 Modem Router Does Not Save Configuration Changes If the modem router does no t sav e changes you have made , check the following: • When entering config uration settings, be su re to click the Apply button before moving to another screen, or your changes are lost.[...]

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    ADSL2+ Modem Router DM111PSPv2 User Ma nual Troubleshooting 6-7 v1.0, December 2008 • Log in to the modem router as described in “Logging In to the Modem Router” on page 1-2 , note the modem router status, run th e diagnostics test as described in “Diagnostic Utilities and Rebooting the Modem Router” on pag e 2-1 1 , and contact your ISP?[...]

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    ADSL2+ Modem Router DM111PSPv2 User Manual 6-8 Troubleshooting v1.0, Decemb er 2008 Restoring the Default Co nfiguration and Password This section explains how to restore the fact ory default configuratio n settings, changing the modem router’ s administration password to password and the IP address to 192.168.0.1 . Y ou can erase the current con[...]

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    Technical Specifications A-1 v1.0, December 2008 Appendix A Technical S pecifications This appendix provides t echnical specifications fo r the ADSL2+ Modem Router. Network Protocol and St andards Compatibility Data and Routing Protocols: TCP/IP (Optional) RIP-1 (Optional) RIP-2 (Optional) DHCP (Optional) PPPoE or PPPoA RFC 1483/RFC 2684 Bri dged o[...]

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    ADSL2+ Modem Router DM111PSPv2 User Manual A-2 Technical Specifications v1.0, Decemb er 2008 Interface S p ecifications LAN: 10BASE-T or 100BASE-Tx, RJ-45 WA N : ADSL, ADSL2+, Dual RJ-1 1, pins 2 and 3 T1.413, G .DMT , G .Lite ITU Annex A or B (Annex B unit is DM1 1 1PB)[...]

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    Related Documents B-1 v1.0, December 2008 Appendix B Related Document s This appendix provides links to reference documents you c an use to gain a more comple te understanding of the technolog ies used in your NETGEAR prod uct. Document Link TCP/IP Networking Basics http://documentation.netgear .com/refer ence/enu/tcpip/index.htm Preparing Y our Ne[...]

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    ADSL2+ Modem Router DM111PSPv2 User Manual B-2 Related Documents v1.0, Decemb er 2008[...]

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    Index-1 v1.0, December 2008 Index A access remote 2-13 viewing logs 2-10 account name 1-6 , 2-6 , 4-3 ActiveX 6-5 always-on connection 5-6 Asymmetric Digital Subscriber Line (ADSL) driver version 2-6 LED 6-3 line status information 2-8 microfilters 1-4 port status information 2-6 statistics 2-8 attached devices 2-7 auto configuration server (ACS) 5[...]

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    ADSL2+ Modem Router DM111PSPv2 User Manual Index-2 v1.0, Decemb er 2008 E electromagnetic emissions A-1 environmental specifications A-1 erasing the configuration 6-8 Ethernet LED, troubleshooting 6-4 F factory default login name 2-3 , 6-5 password 2-3 , 6-5 factory setti ngs, resetting 2-3 firewall settings 3-1 firewall traffic rules inbound IP fi[...]

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    ADSL2+ Modem Router DM111 PSPv2 User Manual Index-3 v1.0, December 2008 troubleshooting 6-4 logging messages 2-9 login name, factory default 2-3 , 6-5 logs 2-10 lost connection 4-3 M MAC addresses ADSL port 2-6 for IP QoS 5-1 1 for reserved IP address 4-4 LAN port 2-6 managing the modem router remotely 2-13 , 5-12 manually connecting 5-6 Maximum T [...]

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    ADSL2+ Modem Router DM111PSPv2 User Manual Index-4 v1.0, Decemb er 2008 S Secure Socket Layer (SSL) 5- 14 Session Initiation Protocol (SIP)/Application Level Gateway (SIP ALG) 4-9 setting time 4-8 settings, default. See default factory settings 2-3 Setup Manual 1-2 , 1-4 Setup W izard 1-4 , 1-5 specifications environmental A-1 interface A-2 physica[...]