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NETGEAR DGN3500-100NAS manual

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Table of contents for the manual

  • Page 1

    202-10487-01 November 2009 v1.0 NETGEAR , Inc. 350 East Plumeria Drive San Jose, CA 95134 USA RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual[...]

  • Page 2

    v1.0, November 2009 ii ©2009 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR, the NETGEAR logo, and RangeMax are trademarks or registered trademarks of NETGEAR, Inc. in the United States and/or other countries. Microsoft, Windows, and Windows NT are registered trademarks and Vista is a trademark of Microsoft Corporation. Other brand and p[...]

  • Page 3

    v1.0, November 2009 iii European Union Statement of Compliance Hereby, NETGEAR, Inc. declares that this modem router is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Èesky [Czech] NETGEAR, Inc. tímto prohlašuje, že tento RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 je ve shodì se z?[...]

  • Page 4

    v1.0, November 2009 iv A printed copy of the EU Declaration of Conformity certificate for this product is provided in the DGN3500 product package. Bestätigung des Herstellers/Importeurs Es wird hiermit bestätigt, daß das RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 gemäß der im BMPT- AmtsblVfg 243/1991 und Vfg 46/1992 aufgeführten Bes[...]

  • Page 5

    v1.0, November 2009 v Certificate of the Manufacturer/Importer It is hereby certified that the RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 has been suppressed in accordance with the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test transmitters) in accordance with the regu[...]

  • Page 6

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 1 v1.0, November 2009 Contents About This Manual Conventions, Formats, and Scope .................................................................................... v How to Print This Manual ............................................................................................[...]

  • Page 7

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2 v1.0, November 2009 Configuring Advanced WPS Settings ..................................................................... 2-18 Chapter 3 Protecting Your Network Protecting Access to Your Wireless Modem Router ....................................................... 3-1 How to Chang[...]

  • Page 8

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3 v1.0, November 2009 Address Reservation ................................................................................................ 5-6 Configuring LAN Setup ................................................................................................... 5-7 Using the Wirele[...]

  • Page 9

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 4 v1.0, November 2009 Window Appears Asking You to Reload Firmware .................................................. 7-3 Cannot Log in to the Wireless Modem Router ................................................................ 7-3 Troubleshooting the ISP Connection ................[...]

  • Page 10

    v v1.0, November 2009 About This Manual The NETGEAR ® RangeMax™ Wireless-N DSL Gigabit Modem Router DGN3500 User Manual describes how to install, configure and troubleshoot the RangeMax Wireless-N DSL Gigabit Modem Router DGN3500. The information in this manual is intended for readers with intermediate computer and Internet skills. Conventions, [...]

  • Page 11

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual vi v1.0, November 2009 • Scope . This manual is written for the Wireless-N Modem Router according to these specifications: For more information about network, Internet, firewall, and VPN technologies, see the links to the NETGEAR website in Appendix B, “Related Documents .” How [...]

  • Page 12

    1-1 v1.0, November 2009 Chapter 1 Connecting Your Router to the Internet This chapter describes how to configure your Wireless-N Modem Router Internet connection. When you install your modem router using the Resource CD as described in the Setup Manual, these settings are configured automatically for you. This chapter provides instructions on how t[...]

  • Page 13

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Connecting Your Router to the Internet 1-2 v1.0, November 2009 Logging In to Your Wireless Modem Router You can log in to the modem router to view or change its settings. Links to Knowledge Base and documentation are also available on the modem router main menu. When you have logged i[...]

  • Page 14

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 1-3 Connecting Your Router to the Internet v1.0, November 2009 • Checking for Firmware Updates screen . After initial configuration, this screen displays unless you previously cleared the Check for Updated Firmware Upon Log-in check box. If the modem router discovers a newer version[...]

  • Page 15

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Connecting Your Router to the Internet 1-4 v1.0, November 2009 Using the Setup Wizard You can manually configure your Internet connection using the Basic Settings screen, or you can allow the Setup Wizard to detect your Internet connection. The Setup Wizard searches your Internet conn[...]

  • Page 16

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 1-5 Connecting Your Router to the Internet v1.0, November 2009 2. Select Basic Settings from the modem router menu to display the Basic Settings screen. 3. Select Yes or No depending on whether your ISP requires a login. This selection changes the fields available on the Basic Setting[...]

  • Page 17

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Connecting Your Router to the Internet 1-6 v1.0, November 2009 5. If no login is required, you can specify the MAC Address setting. 6. Click Apply to save your settings. 7. Click Test to test your Internet connection. If the NETGEAR website does not appear within one minute, refer to.[...]

  • Page 18

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 1-7 Connecting Your Router to the Internet v1.0, November 2009 Domain Name Server (DNS) Address The DNS server is used to look up site addresses based on their names. • Get Automatically from ISP . Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this ad[...]

  • Page 19

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Connecting Your Router to the Internet 1-8 v1.0, November 2009 Configuring ADSL Settings NETGEAR recommends that you use the Setup Wizard to automatically detect and configure your ADSL settings. This usually works fine. However, if you have technical experience and are sure of the mu[...]

  • Page 20

    2-1 v1.0, November 2009 Chapter 2 Configuring Your Wireless Network and Security Settings This chapter describes how to configure the wireless features of your RangeMax Wireless-N DSL Gigabit Modem Router DGN3500.For a wireless connection, the SSID, also called the wireless network name, and the wireless security setting must be the same for the mo[...]

  • Page 21

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring Your Wireless Network and Security Settings 2-2 v1.0, November 2009 See “Manually Configuring Your Wireless Security” on page 2-7 . • Push 'N' Connect (WPS) automatically implements wireless security on the modem router while, at the same time, allowing you[...]

  • Page 22

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2-3 Configuring Your Wireless Network and Security Settings v1.0, November 2009 Wireless Security Options Indoors, computers can connect over 802.11g wireless networks at a maximum range of up to 300 feet. Such distances can allow for others outside your immediate area to access your [...]

  • Page 23

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring Your Wireless Network and Security Settings 2-4 v1.0, November 2009 Manually Configuring Your Wireless Settings You can view or manually configure the wireless settings for the modem router in the Wireless Settings screen. If you want to make changes, make sure to note the[...]

  • Page 24

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2-5 Configuring Your Wireless Network and Security Settings v1.0, November 2009 Table 2-1 describes the information that is displayed in the Wireless Settings screen. 3. Select the region in which the modem router will operate. 4. For initial configuration and test, leave the other se[...]

  • Page 25

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring Your Wireless Network and Security Settings 2-6 v1.0, November 2009 Mode Specify which 802.11 data communications protocol is used. You can select one of the following modes: • Up to 270 Mbps . Performance mode, using channel expansion to achieve the 270 Mbps data rate. [...]

  • Page 26

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2-7 Configuring Your Wireless Network and Security Settings v1.0, November 2009 Manually Configuring Your Wireless Security To set up wireless security, you can either manually configure it in the Wireless Settings screen, or you can use Wi-Fi Protected Setup (WPS) to automatically se[...]

  • Page 27

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring Your Wireless Network and Security Settings 2-8 v1.0, November 2009 Turning off wireless connectivity completely You can completely turn off the wireless connectivity of the modem router by pressing the Wireless On/Off button on the side panel of the modem router. For exam[...]

  • Page 28

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2-9 Configuring Your Wireless Network and Security Settings v1.0, November 2009 2. In the Wireless Settings screen, under the Wireless Station Access List section, click the Setup Access List button. The Wireless Station Access List screen displays: 3. Select the Turn Access Control O[...]

  • Page 29

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring Your Wireless Network and Security Settings 2-10 v1.0, November 2009 5. Click Add to add the station to the Trusted Wireless Stations list. 6. Make sure the Turn Access Control On check box is selected, and then click Apply . Now, only devices on this list will be allowed [...]

  • Page 30

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2-11 Configuring Your Wireless Network and Security Settings v1.0, November 2009 For details about WPA-802.1x authentication options, see “Configuring WPA-802.1x” on page 2-12 . Configuring WEP Wired Equivalent Privacy (WEP) security is the most basic and simplest form of wireless[...]

  • Page 31

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring Your Wireless Network and Security Settings 2-12 v1.0, November 2009 4. Select the authentication type: • Automatic .This is the default setting. • Open System . • Shared Key . 5. Select the encryption strength setting: • 64-bit WEP . • 128-bit WEP . 6. Enter the[...]

  • Page 32

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2-13 Configuring Your Wireless Network and Security Settings v1.0, November 2009 1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password , or using whatever LAN address and password you have se[...]

  • Page 33

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring Your Wireless Network and Security Settings 2-14 v1.0, November 2009 A WPS client can be added using the Push Button method or the PIN method. • Using the Push Button . This is the preferred method. See the following section, “Using a WPS Button to Add a WPS Client . ?[...]

  • Page 34

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2-15 Configuring Your Wireless Network and Security Settings v1.0, November 2009 4. Go to the client wireless computer, and run a WPS configuration utility. Follow the utility’s instructions to push or click a WPS button. 5. Go back to the modem router screen to check for a message.[...]

  • Page 35

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring Your Wireless Network and Security Settings 2-16 v1.0, November 2009 2. On the modem router main menu, select Add a WPS Client (computers that will connect wirelessly to the modem router are clients), and then click Next . The Add WPS Client screen displays: 3. Select the [...]

  • Page 36

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2-17 Configuring Your Wireless Network and Security Settings v1.0, November 2009 Connecting Additional Wireless Client Devices After WPS Setup You can add more WPS clients to your wireless network, or you can add a combination of WPS- enabled clients and clients without WPS. Adding Mo[...]

  • Page 37

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Configuring Your Wireless Network and Security Settings 2-18 v1.0, November 2009 4. For the WPS devices that you want to connect, follow the procedure “Using a WPS Button to Add a WPS Client” on page 2-14 or “Using PIN Entry to Add a WPS Client” on page 2-15 . 5. To view a lis[...]

  • Page 38

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 2-19 Configuring Your Wireless Network and Security Settings v1.0, November 2009 By default, the Keep Existing Wireless Settings check box is cleared. This allows the modem router to automatically generate the SSID and WPA/WPA2 security settings when it implements WPS. After WPS is im[...]

  • Page 39

    3-1 v1.0, November 2009 Chapter 3 Protecting Your Network This chapter describes how to use the basic firewall features of the modem router to protect your network. This chapter includes: • “Protecting Access to Your Wireless Modem Router ” • “Viewing Logs of Web Access or Attempted Web Access” on page 3-3 • “Blocking Sites” on pa[...]

  • Page 40

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3-2 Protecting Your Network v1.0, November 2009 NETGEAR recommends that you change this password to a more secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of both upper case and lower case letters, numbers, and symbols.[...]

  • Page 41

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Protecting Your Network 3-3 v1.0, November 2009 Changing the Administrator Login Time-out For security, the administrator’s login to the modem router configuration times out after a period of inactivity. To change the login time-out period: 1. In the Set Password screen, type a numb[...]

  • Page 42

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3-4 Protecting Your Network v1.0, November 2009 To refresh the log screen, click the Refresh button. To clear the log entries, click the Clear Log button. To e-mail the log immediately, click the Send Log button. Blocking Sites The modem router provides a variety of options for blocki[...]

  • Page 43

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Protecting Your Network 3-5 v1.0, November 2009 . 3. To enable keyword blocking, select one of the following: • Per Schedule . Turn on keyword blocking according to the settings in the Schedule screen. • Always . Turn on keyword blocking all the time, independent of the Schedule s[...]

  • Page 44

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3-6 Protecting Your Network v1.0, November 2009 You can specify one trusted user, which is a computer that will be exempt from blocking and logging. Since the trusted user will be identified by an IP address, you should configure that computer with a fixed IP address. 7. Click Apply t[...]

  • Page 45

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Protecting Your Network 3-7 v1.0, November 2009 • To edit an existing rule, select its button on the left side of the table, and click Edit . • To delete an existing rule, select its button on the left side of the table, and click Delete . • To move an existing rule to a differe[...]

  • Page 46

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3-8 Protecting Your Network v1.0, November 2009 Remember that allowing inbound services opens holes in your firewall. Enable only those ports that are necessary for your network. Following are two application examples of inbound rules. Inbound Rule Example: A Local Public Web Server I[...]

  • Page 47

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Protecting Your Network 3-9 v1.0, November 2009 • WAN Users . These settings determine which packets are covered by the rule, based on their source (WAN) IP address. Select the option that you want: – Any : All IP addresses are covered by this rule. – Address range : If this opt[...]

  • Page 48

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3-10 Protecting Your Network v1.0, November 2009 Considerations for Inbound Rules • If your external IP address is assigned dynamically by your ISP, the IP address might change periodically as the DHCP lease expires. Consider using the Dynamic DNS screen so that external users can a[...]

  • Page 49

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Protecting Your Network 3-11 v1.0, November 2009 The settings are: • Service . From this list, select the application or service to be allowed or blocked. The list already displays many common services, but you are not limited to these choices. Use the Add Custom Service button in t[...]

  • Page 50

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3-12 Protecting Your Network v1.0, November 2009 – Address range . If this option is selected, you must fill in the Start and Finish fields. – Single address . Enter the required address in the Start field. • Log . You can select whether the traffic will be logged. The choices a[...]

  • Page 51

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Protecting Your Network 3-13 v1.0, November 2009 The Firewall Rules screen also lets you easily open or close AOL or MSN Instant Messenger ports: 1. Under Instant Messaging (IM) Ports, select a radio button: • Close IM Ports . Specifies to disable instant messaging traffic. • Open[...]

  • Page 52

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3-14 Protecting Your Network v1.0, November 2009 2. Below the Security heading, select Services to display the Services screen shown in the following figure: • To create a new service, click the Add Custom Service button. • To edit an existing service, select its button on the lef[...]

  • Page 53

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Protecting Your Network 3-15 v1.0, November 2009 Setting Times and Scheduling Firewall Services The modem router uses the Network Time Protocol (NTP) to obtain the current time and date from one of several network time servers on the Internet. Setting Your Time Zone To localize the ti[...]

  • Page 54

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3-16 Protecting Your Network v1.0, November 2009 3. Select your time zone. This setting is used for the blocking schedule according to your local time zone and for time-stamping log entries. Select the Adjust for Daylight Savings Time check box if your time zone is currently in daylig[...]

  • Page 55

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Protecting Your Network 3-17 v1.0, November 2009 Configuring E-mail Alerts and Web Access Log Notifications To receive logs and alerts by e-mail, you must provide your e-mail account information. To configure e-mail alert and web access log notifications: 1. Select E-mail under Securi[...]

  • Page 56

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 3-18 Protecting Your Network v1.0, November 2009 • Enter the e-mail address to which logs and alerts are sent in the Send To This E-mail Address field. This e-mail address will also be used as the From address. If you leave this field blank, log and alert messages will not be sent b[...]

  • Page 57

    4-1 v1.0, November 2009 Chapter 4 Managing Your Network This chapter describes features to help you manage your Wireless-N Modem Router. This chapter includes the following sections: • “Upgrading the Firmware • “Viewing Wireless Modem Router Status Information” on page 4-4 • “Viewing a List of Attached Devices” on page 4-8 • “Ma[...]

  • Page 58

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 4-2 Managing Your Network v1.0, November 2009 If the modem router discovers a newer version of firmware, the message on the left displays. If no new firmware is available, the message on the right displays. To upgrade, click Yes to allow the modem router to download and install the ne[...]

  • Page 59

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Managing Your Network 4-3 v1.0, November 2009 3. If the firmware version on the NETGEAR website is newer than the firmware on your modem router, download the file to your computer. 4. Under Maintenance on the modem router main menu, select Router Upgrade to display the following scree[...]

  • Page 60

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 4-4 Managing Your Network v1.0, November 2009 Viewing Wireless Modem Router Status Information To view modem router status and usage information, from the main menu, under the Maintenance heading, select Router Status. The Router Status screen displays. You can use the Show Statics an[...]

  • Page 61

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Managing Your Network 4-5 v1.0, November 2009 explains Router Status screen fields. Table 4-1. Wireless Modem Router Status Fields Field Description Account Name The host name assigned to the modem router. Firmware Version The version of the modem router firmware. It changes if you up[...]

  • Page 62

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 4-6 Managing Your Network v1.0, November 2009 Connection Status To view the connection status, on the Router Status screen, click Connection Status . • Click the Connect button, and the modem router attempts to connect to the Internet. • Click the Disconnect button to disconnect t[...]

  • Page 63

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Managing Your Network 4-7 v1.0, November 2009 The following table describes the connection status settings. Statistics To view statistics, on the Router Status screen, click Show Statistics . The following table describes the modem router statistics. Table 4-2. Connection Status Setti[...]

  • Page 64

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 4-8 Managing Your Network v1.0, November 2009 • To change the polling frequency, enter a time in seconds in the Poll Interval field, and click Set Interval . • To stop the polling, click Stop . Viewing a List of Attached Devices The Attached Devices table lists all IP devices that[...]

  • Page 65

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Managing Your Network 4-9 v1.0, November 2009 Managing the Configuration File The configuration settings of the Wireless-N Modem Router are stored within the modem router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory[...]

  • Page 66

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 4-10 Managing Your Network v1.0, November 2009 To restore your settings from a saved configuration file, enter the full path to the file on your computer, or click Browse to browse to the file. When you have located it, click Restore to send the file to the modem router. The modem rou[...]

  • Page 67

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Managing Your Network 4-11 v1.0, November 2009 You can use the Diagnostics screen to perform the following functions from the modem router: • Ping an IP address to test connectivity to see if you can reach a remote host. • Perform a DNS lookup to test if an Internet name resolves [...]

  • Page 68

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 4-12 Managing Your Network v1.0, November 2009 To configure your modem router for remote management: 1. Select the Turn Remote Management On check box. 2. Under Allow Remote Access By, specify what external IP addresses will be allowed to access the modem router’s remote management.[...]

  • Page 69

    5-1 v1.0, November 2009 Chapter 5 Advanced Configuration The modem router provides a variety of advanced features, which are described in the following sections: • “WAN Setup ” • “Configuring LAN Setup” on page 5-7 ” • “Dynamic DNS Service” on page 5-11 • “Setting up Static Routes” on page 5-13 ” • “Configuring Unive[...]

  • Page 70

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 5-2 Advanced Configuration v1.0, November 2009 2. In the main menu, under Advanced, click WAN Setup to display the following screen. The WAN Setup fields are described in the following table: Figure 5-1 Table 5-1. WAN Setup Settings Setting Description Connect Automatically, as Requir[...]

  • Page 71

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Advanced Configuration 5-3 v1.0, November 2009 Setting Up a Default DMZ Server The default demilitarized zone (DMZ) server feature is helpful when you use some online games and videoconferencing applications that are incompatible with NAT. The modem router is programmed to recognize s[...]

  • Page 72

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 5-4 Advanced Configuration v1.0, November 2009 The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The modem router is shipped preconfigured to use private IP addresses on the LAN side [...]

  • Page 73

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Advanced Configuration 5-5 v1.0, November 2009 The LAN Setup fields are explained in the following table. Table 5-2. LAN Setup Settings Description LAN TCP/IP Setup IP Address The LAN IP address of the modem router. IP Subnet Mask The LAN subnet mask of the modem router. Combined with[...]

  • Page 74

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 5-6 Advanced Configuration v1.0, November 2009 Using the Wireless Modem Router as a DHCP Server By default, the modem router functions as a DHCP server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the modem router’s LAN. The assi[...]

  • Page 75

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Advanced Configuration 5-7 v1.0, November 2009 2. In the IP Address field, type the IP address to assign to the computer or server. (Choose an IP address from the modem router’s LAN subnet, such as 192.168.0.x .) 3. Type the MAC address of the computer or server. 4. Click Apply to e[...]

  • Page 76

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 5-8 Advanced Configuration v1.0, November 2009 To configure LAN settings, log in to the modem router, and under the Advanced heading, select LAN Setup. The following screen displays: If you make changes you must click Apply in order for the changes to take effect. Figure 5-3 Note: If [...]

  • Page 77

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Advanced Configuration 5-9 v1.0, November 2009 The LAN Setup fields are explained in the following table. Table 5-3. LAN Setup Settings Description LAN TCP/IP Setup IP Address The LAN IP address of the modem router. IP Subnet Mask The LAN subnet mask of the modem router. Combined with[...]

  • Page 78

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 5-10 Advanced Configuration v1.0, November 2009 Using the Wireless Modem Router as a DHCP Server By default, the modem router functions as a DHCP server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the modem router’s LAN. The ass[...]

  • Page 79

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Advanced Configuration 5-11 v1.0, November 2009 2. In the IP Address field, type the IP address to assign to the computer or server. (Choose an IP address from the modem router’s LAN subnet, such as 192.168.0.x .) 3. Type the MAC address of the computer or server. 4. Click Apply to [...]

  • Page 80

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 5-12 Advanced Configuration v1.0, November 2009 changes, your modem router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your modem router at hostname.dyndn[...]

  • Page 81

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Advanced Configuration 5-13 v1.0, November 2009 Setting up Static Routes Static routes provide additional routing information to your router. Under normal circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need t[...]

  • Page 82

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 5-14 Advanced Configuration v1.0, November 2009 Configuring Static Routes 1. Log in to the modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password , or using whatever user name, password, and LAN address you ha[...]

  • Page 83

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Advanced Configuration 5-15 v1.0, November 2009 c. Select Private if you want to limit access to the LAN only. The static route will not be reported in RIP. d. Select Active to make this route effective. e. Enter the destination IP address of the final destination. f. Enter the IP sub[...]

  • Page 84

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 5-16 Advanced Configuration v1.0, November 2009 1. Select UPnP on the main menu to display the UPnP screen: 2. Fill in the settings on the UPnP screen: • Turn UPnP On . UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is enabled. If UP[...]

  • Page 85

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Advanced Configuration 5-17 v1.0, November 2009 3. To save, cancel your changes, or refresh the table: • Click Apply to save the new settings to the modem router. • Click Cancel to disregard any unsaved changes. • Click Refresh to update the portmap table and to show the active [...]

  • Page 86

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 5-18 Advanced Configuration v1.0, November 2009 To view or change these configurations, select Advanced Wireless Settings from the main menu, and then select the WDS radio button: Configuring a Point-to-Point Bridge Configuration In point-to-point bridge mode, the DGN3500 modem router[...]

  • Page 87

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Advanced Configuration 5-19 v1.0, November 2009 To set up a point-to-point bridge configuration (shown in Figure 5-10 ): 1. Configure the DGN3500 modem router (AP 1) on LAN Segment 1 in point-to-point bridge mode. 2. Configure the other access point (AP 2) on LAN Segment 2 in point-to[...]

  • Page 88

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 5-20 Advanced Configuration v1.0, November 2009 • You do not have the option of disabling client associations with this DGN3500 modem router. • You cannot configure a sequence of parent/child APs. You are limited to only one parent AP, although if the DGN3500 modem router is the p[...]

  • Page 89

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Advanced Configuration 5-21 v1.0, November 2009 • If you are using DHCP, AP devices should be set to Obtain an IP address automatically (DHCP Client) in the IP Address Source section of the Basic IP Settings screen. • AP devices must use the same SSID, channel, authentication mode[...]

  • Page 90

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual USB Storage 6-1 v1.0, November 2009 Chapter 6 USB Storage This chapter describes how to access and configure a USB storage drive attached to your modem router. This chapter includes the following sections: • “USB Drive Requirements” on page 6-2 • “File Sharing Scenarios” o[...]

  • Page 91

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 6-2 USB Storage v1.0, November 2009 USB Drive Requirements The modem router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown below. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network,[...]

  • Page 92

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual USB Storage 6-3 v1.0, November 2009 A few common uses are described in the following sections. Sharing Photos with Friends and Family You can create your own central storage location for photos and multimedia. This eliminates the need to log in to (and pay for) an external photo shari[...]

  • Page 93

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 6-4 USB Storage v1.0, November 2009 1. To protect your network, set up appropriate security. Create a user name and password for the colleague with appropriate access. 2. If you want to limit USB drive access to only Read Access, from the modem router USB Storage (Basic Settings) scre[...]

  • Page 94

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual USB Storage 6-5 v1.0, November 2009 By default, the USB storage device is available to all computers on your local area network (LAN). To access your USB device from this screen, you can click the Network/Device Name or the Share Name . You can also type readyshare in the address fi[...]

  • Page 95

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 6-6 USB Storage v1.0, November 2009 Available Network folders Folder Name Full path of the used by the Network Folder. Volume name Volume name from the storage device (either USB drive or HDD). Total/Free Space Shows the current utilization of the storage device. Share Name • You ca[...]

  • Page 96

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual USB Storage 6-7 v1.0, November 2009 Editing a Network Folder This process is the same from either the USB Storage (Basic Settings) screen or the USB Storage (Advanced Settings) screen. Click the Edit button to open the Edit Network Folder screen: You can use this screen to select a fo[...]

  • Page 97

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 6-8 USB Storage v1.0, November 2009 Configuring USB Storage Advanced Settings To configure advanced USB settings, under the USB heading on the modem router main menu, select Advanced Settings. The USB Storage (Advanced Settings) screen displays: You can use this screen to specify acce[...]

  • Page 98

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual USB Storage 6-9 v1.0, November 2009 Access Method Network Connection Enabled by default, this allows all users on the LAN to have access to the USB drive. HTTP Disabled by default. If you enable this setting, you can type http://readyshare to access the USB drive. HTTP (via Internet) [...]

  • Page 99

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 6-10 USB Storage v1.0, November 2009 Creating a Network Folder From the USB Storage (Advanced Settings) screen. Click the Create a Network Folder button to open the Create a Network Folder screen: You can use this screen to create a folder and to specify its Share Name , Read Access ,[...]

  • Page 100

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual USB Storage 6-11 v1.0, November 2009 Specifying Approved USB Devices You can specify which USB devices are approved for use when connected to the modem router. 1. Under the Advanced Heading, select USB Settings from the main menu, and then click Approved Devices . The USB Drive Approv[...]

  • Page 101

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 6-12 USB Storage v1.0, November 2009 Connecting to the USB Drive from a Remote Computer To connect to the USB drive from remote computers using a Web browser, you must use the router’s Internet port IP address. Locating the Internet Port IP Address The Router Status screen shows the[...]

  • Page 102

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual USB Storage 6-13 v1.0, November 2009 • Network Neighborhood or My Network Place Enabling File and Printer Sharing Each computer’s network properties must be set to enable network communication with the USB drive. File and Printer Sharing for Microsoft Networks must be enabled, as [...]

  • Page 103

    7-1 v1.0, November 2009 Chapter 7 Troubleshooting This chapter provides information about troubleshooting your modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to “Basic Functioning .” • Have[...]

  • Page 104

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Troubleshooting 7-2 v1.0, November 2009 If the ADSL link LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the LED is amber. If any of these conditions does n[...]

  • Page 105

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 7-3 Troubleshooting v1.0, November 2009 If the power LED is still red 1 minute after power up: • Turn the power off and on to see if the router recovers. • Clear the router’s configuration to factory defaults. This sets the router’s IP address to 192.168.0.1. This procedure is[...]

  • Page 106

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Troubleshooting 7-4 v1.0, November 2009 • If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x. [...]

  • Page 107

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 7-5 Troubleshooting v1.0, November 2009 ADSL Link LED Is Blinking Amber If your ADSL link LED is blinking amber, then your modem router is attempting to make an ADSL connection with the service provider. The LED should turn green within several minutes. If the ADSL link LED does not t[...]

  • Page 108

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Troubleshooting 7-6 v1.0, November 2009 Obtaining an Internet IP Address If your modem router is unable to access the Internet, and your Internet LED is green or blinking green, you should determine whether the modem router is able to obtain an Internet IP address from the ISP. Unless[...]

  • Page 109

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 7-7 Troubleshooting v1.0, November 2009 5. If any of the steps indicates Failed, you can attempt to reconnect by clicking Connect . The modem router will continue to attempt to connect indefinitely. If you cannot connect after several minutes, you might be using an incorrect service n[...]

  • Page 110

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Troubleshooting 7-8 v1.0, November 2009 3. Navigate to the firmware file. (If you used the Setup CD, recovery firmware is located in the C:Netgear directory.) 4. Click Upgrade . 5. The recovery process takes about 5 minutes. Wait for the progress bar to complete. After the firmware r[...]

  • Page 111

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual 7-9 Troubleshooting v1.0, November 2009 – Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and router. • Wrong network configuration – Verify that the Ethernet card driver software[...]

  • Page 112

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Troubleshooting 7-10 v1.0, November 2009 Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the router’s administration password to password and the IP address to 192.168.0.1 . You can erase the [...]

  • Page 113

    Technical Specifications A-1 v1.0, November 2009 Appendix A Technical Specifications This appendix provides technical specifications for the modem router. General Specifications Specification Description Network Protocol and Standards Compatibility Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Eth[...]

  • Page 114

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Technical Specifications A-2 v1.0, November 2009 Factory Default Configuration You can use the Restore Factory Settings button on the rear panel of the modem router to return its configuration to the factory settings. This is called a hard reset. To perform a hard reset, press and hol[...]

  • Page 115

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual A-3 Technical Specifications v1.0, November 2009 DHCP ending IP address 192.168.0.254 DMZ Disabled Time zone GMT Time zone adjusted for daylight savings time Disabled SNMP Disabled Firewall Inbound (communications coming in from the Internet) Disabled (except traffic on port 80, the h[...]

  • Page 116

    Related Documents B-1 v1.0, November 2009 Appendix B Related Documents This appendix provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Networking [...]

  • Page 117

    Index-1 v1.0, November 2009 Index Numerics 128-bit WEP 2-12 64-bit WEP 2-12 A access remote 4-11 viewing logs 3-3 access lists 2-8 account name 4-5 address reservation 5-6 , 5-10 ADSL settings 1-8 attached devices 4-8 authentication, required by mail server 3-18 B backing up configuration file 4-9 basic wireless connectivity 2-4 C configuration fil[...]

  • Page 118

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Index-2 v1.0, November 2009 H host name 1-6 , 4-5 , 4-8 I inbound firewall rules 3-7 instant messaging 3-13 interval, poll 4-8 IP addresses dynamic 5-11 reserved 5-6 , 5-10 L LAN port settings 4-5 LAN setup 5-4 , 5-7 , 5-8 default LAN IP configuration 5-4 , 5-7 LAN IP 5-5 , 5-9 loggin[...]

  • Page 119

    RangeMax Wireless-N DSL Gigabit Modem Router DGN3500 User Manual Index-3 v1.0, November 2009 S secondary DNS server 1-7 service blocking 3-10 service numbers 3-13 SMTP server 3-17 software, upgrading 4-1 SSID 2-6 status, router, viewing 4-4 system up time 4-7 T TCP/IP network troubleshooting 7-8 time of day 7-10 time zone 3-16 timeout, administrato[...]