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NETGEAR 201-11510-01 manual

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Table of contents for the manual

  • Page 1

    350 East Plumeria Drive San Jose, C A 95134 USA Mar ch 2015 201-11510-01 AirC ar d 779S Mobile Hotspot User Manual[...]

  • Page 2

    2 AirCard 779S Mobile Hotspot Suppor t Contact A T&T Cust omer Car e at (800) 331-0500 f or assist ance. Compliance For r egulatory complianc e inf ormation, visit http://www .net gear .com/about/r egulat ory . See the r egulatory c ompliance document bef ore c onnecting the power supply . T rademarks T rademarks © NET GE AR , Inc . NET GEAR a[...]

  • Page 3

    3 Cont ents Chapter 1 Get Started Get t o Know Y our Hotspo t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 P ow er the Hotspo t On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 L CD Screen Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    4 AirCard 779S Mobile Hotspot Chapter 3 Advanced Settings T e ther ed Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Back Up and Res tor e Hotspo t Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Manage Wi-Fi Netw ork Options . . . . . . . . . . . . .[...]

  • Page 5

    5 AirCard 779S Mobile Hotspot How can I r eset the hotspo t? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Wher e can I find mor e information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Chapter 5 Specifications Mechanical Specific ations . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    6 1 1. Get S t ar t ed This chapter provides an overview of AirCard 779S Mobile Hotspot features, and instructions for how to set up your hotspot and connect to the Internet. The chapter covers the following topics: • Get to Know Y our Hotspot • Set Up Y our Hotspot • Connect to the Internet • View the Hotspot W eb Page • NETGEAR AirCard [...]

  • Page 7

    Get Started 7 AirCard 779S Mobile Hotspot Get t o Know Y our Hotspot Y our hotspot enables you to create a Wi-Fi access point in any location with cellular network coverage. Use a Wi-Fi access point to connect your laptop and other Wi-Fi-capable devices to your service provider ’s mobile broadband network and connect to the Internet. External ant[...]

  • Page 8

    Get Started 8 AirCard 779S Mobile Hotspot L CD Scr een Elements Y ou can use the LCD screen icons and other screen elements to view the hotspot’s status, configure Wi-Fi band settings, and view system alerts and carrier messages. Signal strength Battery Wi-Fi network name and password Number of Number of Alert indicator Network indicator unread m[...]

  • Page 9

    T able 2. LCD screen elements Element Indicates 1 bar . The hotspot signal is weak. 5 bars . The hotspot signal is strong. 4G/L TE . The L TE network is available. 4G . The HSP A and HSP A+ networks are available. System alerts require attention. The battery is charging. 5 bars . The battery is fully charged. 1 bar . The battery charge is low . Blu[...]

  • Page 10

    Get Started 10 AirCard 779S Mobile Hotspot • Make sure that you get a data-enabled SIM: • Some phone SIMs work, but not all. Best practice is to use a hotspot or tablet SIM. Phone SIMs and hotspot and tablet SIMs look the same but work dif ferently on the network. • If you want to use 4G L TE data, make sure that the service provides 4G capab[...]

  • Page 11

    Get Started 11 AirCard 779S Mobile Hotspot Install the Batt ery A rechargeable battery was included with your hotspot.  T o install the battery: 1. Remove the back cover by lifting at the notch on either corner of the hotspot. 2. Insert the battery as shown, ensuring that the gold contacts on the battery line up with the gold contacts on the hot[...]

  • Page 12

    Get Started 12 AirCard 779S Mobile Hotspot Connec t t o the Int ernet Y ou can connect up to 10 wireless devices such as smart phones, laptops, and tablets to your mobile hotspot’s Wi-Fi network.  T o connect to the Internet: 1. Press and hold the Power button for two seconds. Once powered up, the mobile hotspot automatically searches for and [...]

  • Page 13

    Get Started 13 AirCard 779S Mobile Hotspot NE T GE AR AirCard App f or Smar tphones and T ablets Download and use the free NETGEAR AirCard app to view your connection and settings from your smartphone or tablet. Search the app store for NETGEAR AirCard. T o manage all hotspot settings, visit the hotspot web page at http://attwifimanager or http://1[...]

  • Page 14

    14 2 2. Use Y our Hotspot This chapter explains how to use your hotspot. The chapter covers the following topics: • Monitor Data Usage • Manage Wi-Fi • Set Mobile Broadband Autoconnect Options • View and Delete SMS Messages • View Alerts • Extend Battery Life • Establish Security • View Details About Y our Hotspot • Update Y our H[...]

  • Page 15

    Use Y our Hotspot 15 AirCard 779S Mobile Hotspot Monit or Dat a Usage Y ou can monitor or configure your data usage using the hotspot web page.  T o configure your monthly data usage: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Enter http://attwifimanager or http://192.168.1.1 . A login screen [...]

  • Page 16

    Use Y our Hotspot 16 AirCard 779S Mobile Hotspot Enable Guest Wi-Fi Y ou can enable guest Wi-Fi from the hotspot web page or set advanced Wi-Fi options on the Wi-Fi Options screen.  Enable guest Wi-Fi on the hotspot web page: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Enter http://attwifimanag[...]

  • Page 17

    Use Y our Hotspot 17 AirCard 779S Mobile Hotspot • WP A2 Personal AES . Strong security supported by newer Wi-Fi devices (default). • WP A/WP A2 Personal . Strong security supported by most Wi-Fi devices. Use WP A2 Personal AES whenever possible. 9. Select one of the radio buttons next to Broadcast Network Name: • Show displays the Wi-Fi netw[...]

  • Page 18

    Use Y our Hotspot 18 AirCard 779S Mobile Hotspot Add a WPS-Enabled Device Y ou can add a WPS-enabled Wi-Fi device to your Wi-Fi network without a Wi-Fi password, using the hotspot web page.  T o add a WPS-enabled Wi-Fi device from the hotspot web page: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2[...]

  • Page 19

    Use Y our Hotspot 19 AirCard 779S Mobile Hotspot 4. Select Wi-Fi > CONNECT . 5. Click the WPS button for either the main Wi-Fi or the guest Wi-Fi network (if available). 6. Choose the WPS method you want to use: • WPS button pairing . If the device you want to connect includes a WPS button, click the WPS button pairing button and, within two m[...]

  • Page 20

    Use Y our Hotspot 20 AirCard 779S Mobile Hotspot 2. Enter http://attwifimanager or http://192.168.1.1 . A login screen displays. 3. Enter the password in the Sign In field. The default password is attadmin . The password is case-sensitive. 4. Select W i-Fi > OPTIONS . 5. From the Max Wi-Fi list, select the number of devices that are allowed to a[...]

  • Page 21

    Use Y our Hotspot 21 AirCard 779S Mobile Hotspot  T o view connected devices: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Enter http://attwifimanager or http://192.168.1.1 . A login screen displays. 3. Enter the password in the Sign In field. The default password is attadmin . The password is c[...]

  • Page 22

    Use Y our Hotspot 22 AirCard 779S Mobile Hotspot 4. Select Wi-Fi > MAC FIL TER . 5. From the MAC Filter Mode list, select Black list - Block all in list . The list of blocked devices displays.  T o unblock a device: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Enter http://attwifimanager or h[...]

  • Page 23

    Use Y our Hotspot 23 AirCard 779S Mobile Hotspot Set Mobile Br oadband Aut oc onnec t Options By default, the hotspot automatically connects to your service provider ’s mobile broadband network. Y ou can change this feature so that the hotspot automatically connects to another network when you are roaming or never autoconnects.  T o set autoco[...]

  • Page 24

    Use Y our Hotspot 24 AirCard 779S Mobile Hotspot 6. T o select a mobile network other than your network service provider when roaming, click the Scan button and select the network from the list that displays. The Submit button displays after you change any of the displayed preferences. 7. Click the Submit button. Y our selections are saved. View an[...]

  • Page 25

    Use Y our Hotspot 25 AirCard 779S Mobile Hotspot 2. Enter http://attwifimanager or http://192.168.1.1 . A login screen displays. 3. Enter the password in the Sign In field. The default password is attadmin . The password is case-sensitive. 4. Select Messaging . A list of messages displays, showing the first portion of the text. 5. Select the messag[...]

  • Page 26

    Use Y our Hotspot 26 AirCard 779S Mobile Hotspot 3. Enter the password in the Sign In field. The default password is attadmin . The password is case-sensitive. Active alerts display at the top of the Dashboard. 4. Follow the instructions in each alert to address the conditions that caused it to display . Ex t end Battery Lif e By default, the hotsp[...]

  • Page 27

    Use Y our Hotspot 27 AirCard 779S Mobile Hotspot 4. Select Wi-Fi > OPTIONS . 5. Adjust any of these settings in the Wi-Fi Options section: • W i-Fi Info on Home : - Show displays the Wi-Fi network name and password on the LCD screen. - Hide does not display the Wi-Fi network name and password on the LCD screen. • W i-Fi Range : - Standard (b[...]

  • Page 28

    Use Y our Hotspot 28 AirCard 779S Mobile Hotspot  T o adjust display settings to increase battery life: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Enter http://attwifimanager or http://192.168.1.1 . A login screen displays. 3. Enter the password in the Sign In field. The default password is at[...]

  • Page 29

    Use Y our Hotspot 29 AirCard 779S Mobile Hotspot R echar ge the Battery The battery comes partially charged. Y ou can recharge the battery from a wall socket or from the USB port on your computer . Recharging from a wall socket is faster than recharging from a USB port.  T o recharge the battery from a wall socket: 1. Attach one end of the micro[...]

  • Page 30

    Use Y our Hotspot 30 AirCard 779S Mobile Hotspot Establish Security The main and guest Wi-Fi network names identify your Wi-Fi networks and are visible to other Wi-Fi-enabled devices.  T o change network names and passwords: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Enter http://attwifimanage[...]

  • Page 31

    Use Y our Hotspot 31 AirCard 779S Mobile Hotspot 4. Select Settings > GENERAL > Device . 5. (Optional) In the A T&T Wi-Fi Manager field, change the host name used to access the hotspot web page. Enter a maximum of 31 characters. 6. (Optional) In the Admin login field, change the characters used to log in as an administrator . Best practic[...]

  • Page 32

    Use Y our Hotspot 32 AirCard 779S Mobile Hotspot 3. Enter the password in the Sign In field. The default password is attadmin . The password is case-sensitive. 4. Select W i-Fi > OPTIONS . 5. From the Encryption list, select a security option. Select from the following Wi-Fi encryption options: • WP A2 Personal AES . Strong security supported [...]

  • Page 33

    Use Y our Hotspot 33 AirCard 779S Mobile Hotspot The Submit button displays after you make a selection. 6. Click the Submit button. Y our changes are saved. 7. Reconnect your Wi-Fi devices, if necessary , using the new Wi-Fi credentials. See Connect to the Internet on page 12. View Details About Y our Hotspot Y ou can view details about your hotspo[...]

  • Page 34

    Use Y our Hotspot 34 AirCard 779S Mobile Hotspot 5. T o save this information to a file, click the Save to File button. Follow the system prompt to open the file or specify where you’d like the file saved. Updat e Y our Hotspot Sof twar e and Firmw ar e The update server will push a notification to the hotspot when firmware updates are available.[...]

  • Page 35

    Use Y our Hotspot 35 AirCard 779S Mobile Hotspot 4. Select Settings > GENERAL > Software and Reset . 5. If the Check for update button displays, click it to check if a new update is available. If an update is available, the Download Update Available screen displays. 6. Click the Start Download button. When the download completes, the Software[...]

  • Page 36

    Use Y our Hotspot 36 AirCard 779S Mobile Hotspot SIM Lock ed  T o unlock the micro-SIM card: 1. Contact your network provider for the PIN to unlock the micro-SIM card. 2. Launch a w e b browser from a computer or wireless device that is connected to the network. 3. Enter http://attwifimanager or http://192.168.1.1 . A login screen displays. 4. E[...]

  • Page 37

    Use Y our Hotspot 37 AirCard 779S Mobile Hotspot Securit y Cr edentials Three passwords are associated with the hotspot: • Wi-Fi password . Use this password to connect your computer or other Wi-Fi device to your hotspot network. This character string is unique to your hotspot. It displays on the main hotspot LCD screen. If the screen is blank (a[...]

  • Page 38

    38 3 3. Adv anc ed Settings This chapter provides information about how to configure various aspects of the hotspot such as Wi-Fi settings, W AN settings, router settings. The chapter covers the following topics: • T ethered Mode • Back Up and Restore Hotspot Settings • Manage Wi-Fi Network Options • Enable SIM Security • Configure Mobile[...]

  • Page 39

    Advanced Settings 39 AirCard 779S Mobile Hotspot T ether ed Mode Y ou can use your hotspot in tethered mode (connected to a computer using the USB cable) instead of connecting to it using Wi-Fi. By default, a host driver is installed the first time you connect your mobile hotspot to the computer via the USB cable. This driver enables the mobile hot[...]

  • Page 40

    Advanced Settings 40 AirCard 779S Mobile Hotspot  T o install drivers on devices running operating systems other than Windows XP: 1. Ensure that the hotspot is powered off. 2. Connect the hotspot to your computer using the USB cable. The hotspot automatically powers on and installs the necessary driver . Y ou can visit the hotspot web page at ht[...]

  • Page 41

    Advanced Settings 41 AirCard 779S Mobile Hotspot 4. Select Settings > GENERAL > Software and Reset . 5. In the Download / Backup Settings section, click the Save button. By default, the file ( export.cfg ) is saved to your Downloads folder .  T o restore hotspot settings: 1. Launch a web browser from a computer or wireless device that is c[...]

  • Page 42

    Advanced Settings 42 AirCard 779S Mobile Hotspot 4. Select Settings > GENERAL > Software and Reset . 5. In the Restore Settings section, click the Browse button. 6. Navigate to the location where the export.cfg file is stored. By default, hotspot setting files are saved to your Downloads folder . 7. Click the Open button. 8. Click the Submit [...]

  • Page 43

    Advanced Settings 43 AirCard 779S Mobile Hotspot 4. Select Wi-Fi > OPTIONS . 5. Adjust any of these settings in the Wi-Fi Options or Connection section: • W i-Fi Info on Home : - Show displays the Wi-Fi network name and password on the LCD screen. - Hide does not display the Wi-Fi network name and password on the LCD screen. • W i-Fi Range :[...]

  • Page 44

    Advanced Settings 44 AirCard 779S Mobile Hotspot Enable SIM Securit y Create another level of security by establishing a PIN that you must enter before you can manage the W AN connection or view SMS messages. For the default SIM PIN, contact your network provider .  T o enable SIM security: 1. Launch a web browser from a computer or wireless dev[...]

  • Page 45

    Advanced Settings 45 AirCard 779S Mobile Hotspot View W AN Inf ormation  T o view network information: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Enter http://attwifimanager or http://192.168.1.1 . A login screen displays. 3. Enter the password in the Sign In field. The default password is att[...]

  • Page 46

    Advanced Settings 46 AirCard 779S Mobile Hotspot 5. Select the Enable radio button. Incoming traffic is forwarded to specific ports and devices on your network using their local IP addresses. Note: Port forwarding creates a security risk. When not required, disable port forwarding. 6. Enter the following port forwarding information: • Label . A d[...]

  • Page 47

    Advanced Settings 47 AirCard 779S Mobile Hotspot 3. Enter the password in the Sign In field. The default password is attadmin . The password is case-sensitive. 4. Select Settings > ROUTER > Port Filtering . 5. From the Port Filtering list, select one of the following: • Black List . Specific applications are not allowed to access the Intern[...]

  • Page 48

    Advanced Settings 48 AirCard 779S Mobile Hotspot 4. Select Settings > ROUTER > Basic . 5. In the LAN section, select the VPN Passthrough On radio button. The Submit button displays after you make a selection. 6. Click the Submit button. Y our changes are saved. Enable DMZ In a demilitarized zone (DMZ) network configuration, a computer runs ou[...]

  • Page 49

    Advanced Settings 49 AirCard 779S Mobile Hotspot 4. Select Settings > ROUTER > Basic . 5. In the DMZ section, select the DMZ Enabled On radio button. 6. In the DMZ Address field, enter the IP address of the computer to which you want all data sent. If the hotspot is tethered using a USB cable, this address is 192.168.1.4. If the hotspot is co[...]

  • Page 50

    Advanced Settings 50 AirCard 779S Mobile Hotspot 3. Enter the password in the Sign In field. The default password is attadmin . The password is case-sensitive. 4. Select Settings > ROUTER > Basic . 5. Specify your hotspot’s LAN settings. If the DHCP server is enabled, it automatically assigns an IP address to each device on the network and [...]

  • Page 51

    Advanced Settings 51 AirCard 779S Mobile Hotspot • If you’re unable to connect and you receive an error message (for example 619 or 628), you must change your APN. For more information, see Add a New APN on page 51. Y ou might also need to change your APN if you recently made any of these changes: • Changed your rate plan; your APN must match[...]

  • Page 52

    Advanced Settings 52 AirCard 779S Mobile Hotspot 5. Click the Add button. 6. Enter a name for the APN. 7. Enter the APN. If you do not know the APN, contact your service provider . 8. Select a network authentication mode: • None (default) • PA P • CHAP • P AP or CHAP 9. Enter a user name and password if the wireless network requires these f[...]

  • Page 53

    Advanced Settings 53 AirCard 779S Mobile Hotspot 5. Select the Active radio button next to the APN entry to be used. The APN is selected. R emov e an APN  T o remove an APN: 1. Launch a web browser from a computer or Wi-Fi device that is connected to the network. 2. Enter http://attwifimanager or http://192.168.1.1 . A login screen displays. 3. [...]

  • Page 54

    54 4 4. Fr equently A sk ed Questions This chapter provides answers to possible questions about your hotspot. • Questions About Connecting and Disconnecting Devices and Accessing the Internet • Questions About the Hotspot Battery • Questions About the Hotspot Web Page • General Questions[...]

  • Page 55

    Fr equently Asked Questions 55 AirCard 779S Mobile Hotspot Questions About Connec ting and Disconnec ting Devices and Ac c essing the Int ernet Review these questions for information about connecting and disconnecting devices and accessing the Internet. What do I do if I can ’t connect a device t o the hotspot? If you are experiencing problems co[...]

  • Page 56

    Fr equently Asked Questions 56 AirCard 779S Mobile Hotspot Why does the No Signal icon display? If the No Signal icon ( ) displays on either the LCD or the hotspot web page, make sure that you are in your network provider ’s coverage area. Why can ’t my device ac c ess the hotspot w eb page when connected t o a VPN? If you are using your hotspo[...]

  • Page 57

    Fr equently Asked Questions 57 AirCard 779S Mobile Hotspot 3. Enter the hotspot password. The default password is attadmin . The password is case-sensitive. 4. Select Settings > MOBILE BROADBAND > APN . The APN screen displays. 5. Review ISP settings. Questions About the Hotspot Batt ery Review these questions for information about your hotsp[...]

  • Page 58

    Fr equently Asked Questions 58 AirCard 779S Mobile Hotspot What do I do if I f orget my admin login pas swor d? The default admin login password is attadmin, and the hotspot web page URL is http://attwifimanager or http://192.168.1.1. If you changed the admin login password and can’t remember the password that you created, you must set the hotspo[...]

  • Page 59

    Fr equently Asked Questions 59 AirCard 779S Mobile Hotspot How do I find my comput er ’ s IP addr ess? The steps for finding your computer ’s IP address depend on the operating system. If your device runs an operating system not listed here, see the appropriate operating system documentation.  T o find the IP address on a Windows 7 , Windows[...]

  • Page 60

    Fr equently Asked Questions 60 AirCard 779S Mobile Hotspot The steps for finding a device’s MAC address depend on the operating system. If your device runs an operating system not listed here, see the appropriate operating system documentation.  T o find the MAC address on a Windows 7, Vista , or XP device: 1. Open the command prompt window . [...]

  • Page 61

    Fr equently Asked Questions 61 AirCard 779S Mobile Hotspot • If the hotspot is tethered to your computer , make sure that Wi-Fi is set to stay on when the hotspot is tethered. See How can I reset the hotspot? on page 61. How can I r eset the hotspot? Y ou can reset the hotspot to the factory settings. This is useful if you forgot your admin login[...]

  • Page 62

    62 A A. Specifications This appendix covers the following topics: • Mechanical Specifications • Environmental Specifications • Supported RF Bands[...]

  • Page 63

    Specifications 63 AirCard 779S Mobile Hotspot Mechanical Specifications Envir onmental Specifications T able 4. Recommended operating and storage temperatures Environment T emperature Operating temperature 0°C to 35°C (32 F to 95°F) Storage temperature –10°C to 60°C (14°F to 140°F) Suppor ted RF Bands T able 5. Supported RF bands T echnolo[...]