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NetComm V90 manual

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The rules should oblige the seller to give the purchaser an operating instrucion of NetComm V90, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of NetComm V90 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of NetComm V90. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

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First and foremost, an user manual of NetComm V90 should contain:
- informations concerning technical data of NetComm V90
- name of the manufacturer and a year of construction of the NetComm V90 item
- rules of operation, control and maintenance of the NetComm V90 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of NetComm V90 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of NetComm V90, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the NetComm service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of NetComm V90.

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Table of contents for the manual

  • Page 1

    User Guide V90 VoIP Desktop Phone[...]

  • Page 2

    V90 VoIP Phone User Guide YML871Rev1 2 www .netcomm.com.au W ant to network your home quickly and easily without any hassles? NetComm HomePlugs are the simplest method available to set up a home network, without any of the hassle of laying meters of cable or drilling holes into walls. Simply put, a NetComm HomePlug turns the existing electrical wir[...]

  • Page 3

    YML871 Rev1 V90 VoIP Phone User Guide V90 VoIP Phone User Guide www .netcomm.com.au 3 Contents Overview .......................................................................................................................................................4 NetComm V90 Physical Layout .................................................................[...]

  • Page 4

    V90 VoIP Phone User Guide YML871Rev1 4 www .netcomm.com.au NetComm V90 VoIP Phone Operation ..........................................................................................................21 Making and Answering Calls ...................................................................................................................21 Maki[...]

  • Page 5

    YML871 Rev1 V90 VoIP Phone User Guide V90 VoIP Phone User Guide www .netcomm.com.au 5 CHAPTER 1 O VERVIEW NetComm V90 VoIP Phone is a fully fledged VoIP Phone which is fully compatible with the SIP standard. It is designed mainly as a third-party enterprise grade VoIP device, which makes it easy to integ rate into an existing SIP network. The feat[...]

  • Page 6

    V90 VoIP Phone User Guide YML871Rev1 6 www .netcomm.com.au NetComm V90 Physical Layout 1 9 12 10 8 5 4 13 3 2 6 7 17 16 15 14 11 1. LCD Display 2. VM Key – Call Voice Mail. 3. Hold Key – Hold current call 4. Conference Key 5. T ransfer Key – T ransfer current call 6. L1 – L4 line Keys – Profile/Contact selection key 7. Handset Key – T [...]

  • Page 7

    YML871 Rev1 V90 VoIP Phone User Guide V90 VoIP Phone User Guide www .netcomm.com.au 7 NetComm V90 V oIP Phone Specification Advanced System Features • Power over Ethernet (802.3af) Support • Setup Wizard for different types of network environment and IP phone accounts • Auto Configuration Support via TFTP and HTTP (Plug-n-Play operation - r[...]

  • Page 8

    V90 VoIP Phone User Guide YML871Rev1 8 www .netcomm.com.au Standards Supported • SIP V2.0 Standard (RFC 3261) • SDP (RFC 2327) • Digest authentication and MD5 encryption (SIP) • ITU-T G.711 Alaw/Ulaw , G.729A, G.729AB, G.723.1 and GSM Voice Codec • RTP (Real Time Data T ransmission) RFC1889 • RTCP (Real Time T ransport Control Protocol)[...]

  • Page 9

    YML871 Rev1 V90 VoIP Phone User Guide V90 VoIP Phone User Guide www .netcomm.com.au 9 CHAPTER 2 INST ALLA TION AND BASIC CONFIGURA TION Hardw are Installation 1. Connect the handset to the base of the V90 VoIP Phone using the supplied cable. 2. Use the en closed Ether net cable to c onnect the L AN port to a hub/ switch, or DSL Router/Cabl e Modem.[...]

  • Page 10

    V90 VoIP Phone User Guide YML871Rev1 10 www .netcomm.com.au Configuring the NetComm V90 VoIP Phone • Click on Configurations links on the left. The configuration page will appear • For basic configuration, the following information is required to register your V90 to your VoIP service provider . However , depending on your network setup and[...]

  • Page 11

    YML871 Rev1 V90 VoIP Phone User Guide V90 VoIP Phone User Guide www .netcomm.com.au 11 CHAPTER 3 MORE CONFIGURA TIONS Preference Changing the Time Zone The SIP Phone uses Network Time Protocol (NTP) to retrieve date and time information from an NTP server . The time is in GMT ± offset. For example, Australian Eastern Standard Time is GMT +10. T o [...]

  • Page 12

    V90 VoIP Phone User Guide YML871Rev1 12 www .netcomm.com.au Network Configuration The Network Configurations screen allows you to set up the IP addresses of the LAN and PC port, Bridge or Router mode (static IP for PC port), default Gateway Address, and Primar y and Secondary DNS ser ver IP addresses. Note: Default setting for V90 PC port is in B[...]

  • Page 13

    YML871 Rev1 V90 VoIP Phone User Guide V90 VoIP Phone User Guide www .netcomm.com.au 13 Call Settings Setting the SIP Authentication ID and Password T o set the SIP Authentication ID and Password. On the Call Settings screen under Configurations screen, enter the Authentication ID and Password in corresponding fields for each profile or contact. [...]

  • Page 14

    V90 VoIP Phone User Guide YML871Rev1 14 www .netcomm.com.au Example: [1-2]xx|34xx|3[1-3,5-9]xxx|0xxxxxxxxx|. • Dialing 1 or 2 will send invite after 3 digits. • Dialing 31, 32 ,33, 35, 36, 37, 38, 39 will send INVITE after 5 digits. • Dialing 34 will wait for two more digits before sending INVITE. • Dialing 0 will send invite after 10 digit[...]

  • Page 15

    YML871 Rev1 V90 VoIP Phone User Guide V90 VoIP Phone User Guide www .netcomm.com.au 15 Phone Settings Setting the LCD Default display Y ou can set up the phone LCD to display two lines of customize text during idle condition. T o set the Vendor Name (title) and Title on LCD (subtitle): On the Phone Settings screen under Configurations menu, enter [...]

  • Page 16

    V90 VoIP Phone User Guide YML871Rev1 16 www .netcomm.com.au Reset Configuration Settings If you would like to reset the V90 VoIP Phone to factory default settings, click on T ools and then Reset Config button. Press OK in the dialog box to confirm the reset. Please remember to use the default password to access the phone again. Note: This will r[...]

  • Page 17

    YML871 Rev1 V90 VoIP Phone User Guide V90 VoIP Phone User Guide www .netcomm.com.au 17 CHAPTER 4 NETCOMM V90 VOIP PHONE OPERA TION Making and Answering Calls Making a Basic Call 1. Pick up the handset 2. Dial the phone number 3. Press OK or # to dial out immediately (# key is configured as delimiter key by default). Depending on the configuration[...]

  • Page 18

    V90 VoIP Phone User Guide YML871Rev1 18 www .netcomm.com.au Dialing from the Call History 1. Pick up handset 2. Press Menu 3. Select CALL HISTORY 4. Choose the correct profile or contact 5. Choose one category: ANSWERED CALLS, MISSED CALLS or DIALED CALLS Or A. Press UP to view the Missed Call List while on hook / idle then choose the correct pro?[...]

  • Page 19

    YML871 Rev1 V90 VoIP Phone User Guide V90 VoIP Phone User Guide www .netcomm.com.au 19 Using other Call Features* Putting a Call on Hold T o put a call on hold: 1. Press Hold button T o release a call on hold: 1. Press Hold button again T ransferring a Call T o transfer a call to another extension: 1. Press T ransfer button 2. Dial phone number 3. [...]

  • Page 20

    V90 VoIP Phone User Guide YML871Rev1 20 www .netcomm.com.au Other Phone Operations Checking Call History 1. Press Menu 2. Select CALL HISTORY 3. Choose the correct profile or contact 4. Select one category: ANSWERED CALLS, MISSED CALLS or DIALED CALLS 5. Press Enter 6. Use the Up or Down key to find the number you want in the entries listed. Y ou[...]

  • Page 21

    YML871 Rev1 V90 VoIP Phone User Guide V90 VoIP Phone User Guide www .netcomm.com.au 21 Adjusting the LCD Contrast 1. While the phone is idle, press Right or Left button to increase or decrease the LCD Contrast level as shown on the LCD. Resetting Phone Configuration T o reset the V90 VoIP Phone to factory configuration: 1. Press Menu 2. Select SY[...]

  • Page 22

    V90 VoIP Phone User Guide YML871Rev1 22 www .netcomm.com.au LCD Indicators Date and Time The V90 VoIP Phone displays the date and time at the top of the LCD screen. Ensure that the time zone configuration (GMT±) is set to reflect the GMT time offset. Unanswered Calls When there are unanswered calls, the LCD screen will display the following mess[...]

  • Page 23

    YML871 Rev1 V90 VoIP Phone User Guide V90 VoIP Phone User Guide www .netcomm.com.au 23 APPENDIX A FUNCTION KEY The NetComm V90 VoIP Phone has five programmable function keys. These function keys can be defined using the Web Configuration page under Configuration > Phone Settings. Note: the above image shows the default configuration of the [...]

  • Page 24

    V90 VoIP Phone User Guide YML871Rev1 24 www .netcomm.com.au Function that can be used for the function keys: 1. Phone Book. This will open up the Phone Book on the LCD screen. This function can be configured by changing the Function Mode to Fixed and change the Function to Phone Book. 2. Do Not Disturb. This will disable all incoming calls on all [...]

  • Page 25

    YML871 Rev1 V90 VoIP Phone User Guide V90 VoIP Phone User Guide www .netcomm.com.au 25 APPENDIX B: LEGAL & REGULA T OR Y INFORMA TION This manual is copyright. Apart from any fair dealing for the purposes of priva te study , research, criticism or review , as permitted under the Copyright Act, no part may be reproduced, stored in a retrieval sy[...]

  • Page 26

    V90 VoIP Phone User Guide YML871Rev1 26 www .netcomm.com.au Product Warranty The warranty is granted on the following conditions: 1. This warranty extends to the original purchaser (you) and is not transfera ble; 2. This warranty shall not appl y to software programs, batteries, power supplies, cables or other accessories supplied in or with the pr[...]

  • Page 27

    YML871 Rev1 V90 VoIP Phone User Guide V90 VoIP Phone User Guide www .netcomm.com.au 27 Did you know your phones will disrupt your ADSL2+ connection... Even If Y ou Have Older ADSL Filters? Due to faster ADSL speeds, an inline ADSL2+ Microfilter stops your ADSL connection being disrupted by telephones connected to the same line. Older filters cann[...]

  • Page 28

    V90 VoIP Phone User Guide YML871Rev1 28 www .netcomm.com.au Product Warranty NetComm products have a standard 12 months warranty from date of purchase. However some products have an extended warranty option, via registering your product online at the NetComm website www .netcomm.com.au . Refer to the User Guide for complete product warranty conditi[...]