NCR S10XL manual

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Table of contents for the manual

  • Page 1

    S10XL Hot Plu g Server User Guide BST0-2139-52 Issue 2 10/96[...]

  • Page 2

    The product described in this book is a licensed product of NCR Corporation. Adaptec, the Adaptec logo, AHA, Altra, AVA, EZ-SCSI, SCSISelect, and SlimSCSI are trademarks of Adaptec, Inc. which may be registered in some jurisdictions. IBM, AT, OS/2, and Micro Channel are registered trademarks of International Business Machines Corporation. Novell an[...]

  • Page 3

    NCR S10XL Hot Plug Server User Guide v Contents Whe r e t o S tar t ............................................................... 1- 1 Syst em Fe atu r es ............................................................ 1-3 Documentation Set ....................................................... 1- 5 Ge tti ng Add it i ona l H el p .................[...]

  • Page 4

    Contents vi NCR S10XL Hot Plug Server User Guide Remo vi ng an E xpansi on Boa r d ........................... 2- 27 Syst em B aseb oar d Suppo rt .......................................... 3-1 In s tallin g C P U Bo ards .................................................. 3- 2 When t o U s e t h e BI OS Setu p U tilit y ........................... [...]

  • Page 5

    Contents NCR S10XL Hot Plug Server User Guide vii PCI S lo t N umbe r .................................................. 4-17 VG A Pa le tt e Sn oo p ............................................... 4-1 8 On B oa r d S CSI ...................................................... 4-18 Syst em S ec uri ty Set up .........................................[...]

  • Page 6

    Contents viii NCR S10XL Hot Plug Server User Guide T ypes of Err or Me ssages .............................................. B- 1 So ft wa r e E rr or Message s .............................................. B- 2 Syst em E rr or Me ssage s ................................................ B- 3 Cor r ec ting E rr or Co nd it io ns ...................[...]

  • Page 7

    Contents NCR S10XL Hot Plug Server User Guide ix Pr efa ce ............................................................................ E- 1 Suppo rt Se rv ic es ........................................................... E-3 Syst em N umb er s .................................................... E-3 NCR O n- Si te H ar dwa r e S uppor t S erv ic e[...]

  • Page 8

    Contents x NCR S10XL Hot Plug Server User Guide[...]

  • Page 9

    Preface NCR S10XL Hot Plug Server User Guide i Pr ef ace This book provides information about the installati on, set up , configuration, and operation of the server . It s goa l is to fa m ilia riz e y ou wit h t h e s ys tem a n d to provi de a r efer ence to answer your future questions. Thi s b oo k shoul d b e used b y fi eld e ngi nee rs or an[...]

  • Page 10

    Preface ii NCR S10XL Hot Plug Server User Guide Append ix B – d esc ri b es er r or messa ges Appendi x C – d esc rib es sample c onfigur ati ons Appendix D – des cribes the hot plug backplane Appendi x E – pr ovi de s compl ete suppor t in for mati on The followin g con v en t ion s a re us e d in th is book: [F1 ] A l ett er , number , sy[...]

  • Page 11

    Preface NCR S10XL Hot Plug Server User Guide i ii softwar e if the hazar ds are not avoided. Products bearin g t h e C E labe l fu lfill t h e requ irem en t s of the EMC direc tive (89/336/EEC) and the Low V o ltage dir ective ( 73/23/EEC) issued by the Eu ropean Commi ssio n. T o obey th es e direc tives, the following European stan dar ds must b[...]

  • Page 12

    Preface iv NCR S10XL Hot Plug Server User Guide[...]

  • Page 13

    System Overview Where to Start NCR S10XL Hot Plug Server User Guide 1-1 Wher e to Start When y ou in s tall an d con fig ure you r s erver , p erform the followin g s tep s . Step What to Do How to Do It Where to Find Information 1 In s tall a n y ha rdware you want to add Ins tall app ropriate disk dr iv es, per iph era ls, a nd adapters • Quick[...]

  • Page 14

    System Overview Where to Start 1-2 NCR S10XL Hot Plug Server User Guide Step What to Do How to Do It Where to Find Information 4 Config u re the SCSI adapters and drives Use the Adaptec SCSI adapter firmware Setup Utilit y • Adaptec SCSI Adapter documentation • Chapter 4 of Insta lling Netwo rk Operating System 5 Co nfi gur e me mory and other [...]

  • Page 15

    System Overview System Features NCR S10XL Hot Plug Server User Guide 1-3 System Features Thi s sect io n de scr i be s majo r syst em f ea tur es. The system ha s the fo ll ow ing mi nimum fe atur es: • Syst em b ase bo ar d • 350-watt power supp ly Figure 1-1 Front View[...]

  • Page 16

    System Overview System Features 1-4 NCR S10XL Hot Plug Server User Guide • Se ven I/O e xpan sio n sl ots ( 4 E ISA , 2 PCI a nd 1 shared) • Fast and W ide SCSI -2 contr oller integrated on the syste m ba seb oa r d • 25-pin and 9-pin serial ports • 25 -pi n paral le l po rt • Ke ybo ar d and mo use po rts • One 3.5-inch 1.44 MB flex dr[...]

  • Page 17

    System Overview Documentation Set NCR S10XL Hot Plug Server User Guide 1-5 Docume nta tion Se t The followin g docum ent s are includ ed with y our sys tem to help you ins tall, upg rade, m aintain, and tr oubleshoot you r sy s tem . Keep all documentation together in a safe place. • Quick Hardwa r e Insta llatio n This brochure provides you wit [...]

  • Page 18

    System Overview Documentation Set 1-6 NCR S10XL Hot Plug Server User Guide documentation that co mes with your operating syste m.[...]

  • Page 19

    System Overview Getting Additional Help NCR S10XL Hot Plug Server User Guide 1-7 Getting Additiona l He lp If yo u nee d ad di ti ona l h el p, r ef er to Appendi x E o f t his book.[...]

  • Page 20

    System Overview Getting Additional Help 1-8 NCR S10XL Hot Plug Server User Guide[...]

  • Page 21

    Configuring the System Board Overview NCR S10XL Hot Plug Server User Guide 2-1 Overview This chapter contains information ab out the follow ing: • System board featur es • ESD prec autions • Major compo nents • Upgra din g the me mory • In s tallin g S IMMs • SCSI feature • Po sit io ni ng the system • Rear panel feature s • Openi[...]

  • Page 22

    Configuring the System Board System Board Features 2-2 NCR S10XL Hot Plug Server User Guide System Boar d Featur es Thi s hi gh- perf ormanc e system b oa r d suppo rt s the Intel Pentium ™ mi c r opr oc essor . The ma in syst em b oa r d d oe s not contai n the CPU and the s econd-level cache. Inste ad, i t ha s a spe ci al slo t d esi gned to a[...]

  • Page 23

    Configuring the System Board ESD Precautions NCR S10XL Hot Plug Server User Guide 2-3 ESD Pr ecautions T o avoid damag ing electr onic equipmen t from electr os tatic discharge (ESD), always observe the following p recau t ion s be fore ins t a llin g a n y s ys tem co mponent: 1. Do not remove a boar d from its packag ing u n til you ar e ready to[...]

  • Page 24

    Configuring the System Board Major Components 2-4 NCR S10XL Hot Plug Server User Guide Ma jor Compone nts The system bo ar d has th e f ol lo wi ng maj or co mpone nts: • Four 72- pi n SIMM so cke ts l ab el ed B ank 0 and Ban k 1 ( tw o soc kets co mpri s e one ba nk) • One CP U board slot • Fo ur 32 -b it EISA expansi on sl ots suppo rt ing[...]

  • Page 25

    Configuring the System Board Major Components NCR S10XL Hot Plug Server User Guide 2-5 Figure 2-1 System Board Layout PCI Sl ots JP4 JP2 JP6 JP3 JP1 JP5 COM 1 COM 2 Parall el Port Inte rfac e Dis kette Dr ive Interf ace Fixe d Disk D rive In ter f ace Power Conn ector 1 (23 0 watt) Power C onnector 2 Fast SCS I-2 Inte rface (wi de) Fas t SC SI-2 In[...]

  • Page 26

    Configuring the System Board Major Components 2-6 NCR S10XL Hot Plug Server User Guide 3. Gently press th e cap over the p ins . T able 2-1 li sts the s y s tem board jumpers and their corr esponding s ettings . The asteris ks indicate the default settings. Jumper Setting Function JP1 2-3* Standard System BIOS JP2 1-2 2-3* Password enabled Password[...]

  • Page 27

    Configuring the System Board Upgrading the Memory NCR S10XL Hot Plug Server User Guide 2-7 Upgra d ing the Memory Y ou can upgrad e the system me mor y by a ddi ng si ngle in li ne me mor y mod ule s (S IMMs) i nto the SIMM so cke ts or by c hanging t he S IMMs fo r a high er memor y conf iguration. The fo ur 7 2- pin S IMM soc ket s suppor t 4 MB [...]

  • Page 28

    Configuring the System Board Upgrading the Memory 2-8 NCR S10XL Hot Plug Server User Guide • Y ou may co mbi ne d if fe r ent types o f S IMMs fo r a particular memory conf iguration as long as the SIMMs i n ea ch ba nk ar e of the same t ype.[...]

  • Page 29

    Configuring the System Board Installing SIMMs NCR S10XL Hot Plug Server User Guide 2-9 Installing S I M Ms Read the ESD precautions section earli er in this chapter befor e proc eeding. T o i nsta ll a S IMM, fo l lo w t hese ste ps: 1. Sl i p a SIMM a t a 45 o angle into a socket wi th the co mponent sid e fa ci ng dow n. 2. Gen tly pr ess the SIM[...]

  • Page 30

    Configuring the System Board Installing SIMMs 2-10 NCR S10XL Hot Plug Server User Guide Al wa ys inst al l SIMMs sta rt in g wi th Ban k 0 an d in pairs. F or ex am p le, for a total mem ory of 8 M B, in stal l tw o 4 MB SIMMs i n sock ets 0 and 1 o f B ank 0 . Y ou ca n not use an 8 MB S IMM al one fo r a n 8 MB memor y . Figure 2-3 SIMM Sockets S[...]

  • Page 31

    Configuring the System Board Installing SIMMs NCR S10XL Hot Plug Server User Guide 2-11 3. Pul l t he S IMM ou t of the soc ket. Recon fig ure the s ys t e m a fte r in s tallin g or rem ov in g SIMMs. T o reconfi gure the sy s tem , follow these step s : 1. Reb oo t the system. A memo ry e rr or messa ge appears , indicating that the total memory [...]

  • Page 32

    Configuring the System Board SCSI Feature 2-12 NCR S10XL Hot Plug Server User Guide SCSI Featu r e The system bo ar d fe atur es a si ngl e- chi p Fast and W i de SCSI -2 ho s t ada p te r th a t ad ds SC SI I / O ca p abilit y to th e syste m. The chipset consists of all the c omponents found on the state-of-the-art SCSI host adap ters s u ch as t[...]

  • Page 33

    Configuring the System Board Positioning the System NCR S10XL Hot Plug Server User Guide 2-13 Positioning the System When positioning the sy s tem , arrange the legs of the housi ng so that the we igh t of the syste m is e venl y distributed and is stable. Figure 2-4 Arranging the System in a Stable Position (Bottom View)[...]

  • Page 34

    Configuring the System Board Positioning the System 2-14 NCR S10XL Hot Plug Server User Guide When standing the sys tem with the fan agai nst a wall, leave a space of 5-10 cm fr om the wall to al low air cir culation, then position the legs as in “Position A” of Figur e 2- 5. When standing the sys tem with the fan f aci ng out, you can put the [...]

  • Page 35

    Configuring the System Board Rear Panel Features NCR S10XL Hot Plug Server User Guide 2-15 Rear Pa nel Fea tur es Fig u re 2-6 illu s t ra te s the rear p an el feat u res. Figure 2-6 Rear Panel Features Power Socket External SCSI Access E xpansion S lots V olta ge S wit ch Mouse Connector Key board Connector Print er COM 2 COM 1[...]

  • Page 36

    Configuring the System Board Opening the System 2-16 NCR S10XL Hot Plug Server User Guide Opening the System Read the “ESD Precautions” section earl ier in this chapter befor e proceeding. Fig u re 2-7 illu s t ra te s h ow t o op e n th e s y st em . The k eys to the housing are inside the upper fr ont panel. Caution Figure 2-7 Opening the Sys[...]

  • Page 37

    Configuring the System Board Opening the System NCR S10XL Hot Plug Server User Guide 2-17 T o op en th e s y s tem , follow these step s : 1. Unlo ck t he housi ng usi ng the ke y and o pen th e lowe r fr ont panel cover b y pressing the button and pu llin g the cove r . Y ou can not r emove the key after you have un lock e d th e ho u s ing . Y o [...]

  • Page 38

    Configuring the System Board Installing Drives 2-18 NCR S10XL Hot Plug Server User Guide Installing Drives Read the “ESD Precautions” section earl ier in this chapter befor e proceeding. This s ection d e s cribe s in de t ail h o w t o in s tall d is k d riv es in the system. Whe n in s tallin g dr iv es on t h e 5. 25-in ch driv e ba y s , y [...]

  • Page 39

    Configuring the System Board Installing Drives NCR S10XL Hot Plug Server User Guide 2-19 T o ins tall a 3 . 5-inch p eriph e ra l dr ive , follow t h e s e s t e p s : 1. Remove the screw attaching the 3.5-inc h drive frame to the housing . 2. Secur e the drive on the drive frame. Installin g a 3.5-inch Pe ri phe ra l D riv e Figure 2-10 Securing t[...]

  • Page 40

    Configuring the System Board Installing Drives 2-20 NCR S10XL Hot Plug Server User Guide 3. Ins ert the drive into the third dri ve bay . 4. Secure it with a s crew . 5. Connect the drive cables. Figure 2-11 Securing the Drive[...]

  • Page 41

    Configuring the System Board Installing Drives NCR S10XL Hot Plug Server User Guide 2-21 T o ins tall a 5 . 25-in ch p e rip h e ra l driv e , follow t h es e ste ps: 1. Secur e the drive guides on th e s ides of the peripheral drive as s h own in Figu re 2-12. 2. Ins ert the drive into a 5. 25-inch drive bay . 3. Connect the drive cables. Installi[...]

  • Page 42

    Configuring the System Board Installing Drives 2-22 NCR S10XL Hot Plug Server User Guide T o remove a 5.25-inch peripheral drive, follow these ste ps: 1. Disconnect all the drive cabl es. 2. Pr ess the metal tabs on the s ides of the drive and pull the drive out as sh own in Figure 2-14. Removing a 5.25-inch Pe ri phe ra l D riv e Figure 2-14 Pulli[...]

  • Page 43

    Configuring the System Board Installing Drives NCR S10XL Hot Plug Server User Guide 2-23 T o ins tall a hot plug fixed disk drive, refer to App en dix D . Th e comp lete procedur e is described there. In stalling a Ho t Plug Fixed Disk Drive[...]

  • Page 44

    Configuring the System Board Installing and Removing Expansion Boards 2-24 NCR S10XL Hot Plug Server User Guide Installing a nd Removing Expansio n Boar ds Thi s sect io n de scr i be s in det ai l the steps n eed ed to ins t all e x p ans ion boards in th e s y s tem . Read the “ESD Precautions” section earl ier in this chapter befor e proceed[...]

  • Page 45

    Configuring the System Board Installing and Removing Expansion Boards NCR S10XL Hot Plug Server User Guide 2-25 Figure 2-15 Expansion Board Connectors ISA boar d EISA board PCI board To install an expansion board, follow these steps: 1. Study the documentation that came wi th your expansion b oar d, and conf igur e any jumper s or switches on the b[...]

  • Page 46

    Configuring the System Board Installing and Removing Expansion Boards 2-26 NCR S10XL Hot Plug Server User Guide 2. Remove a bracket fr om any em pty exp ans ion slot. Save the scr ew to secure the new boar d. Keep the bracket for f uture use. See F igu re 2-16 . Figure 2-16 Removing a Bracket[...]

  • Page 47

    Configuring the System Board Installing and Removing Expansion Boards NCR S10XL Hot Plug Server User Guide 2-27 3. Ge ntl y inse rt the bo ar d int o a n expa nsio n sl ot. Ma ke sure the boar d is s ecurely seated. See F igu re 2-17. 4. Secur e the boar d with the bracket scr ew . Do not neglect this step. The board uses the screw for gr ound ing.[...]

  • Page 48

    Configuring the System Board Installing and Removing Expansion Boards 2-28 NCR S10XL Hot Plug Server User Guide[...]

  • Page 49

    Understanding the CPU Boards System Baseboard Support NCR S10XL Hot Plug Server User Guide 3-1 System Baseboar d Support The syste m ba seb oa r d has o ne CPU bo ar d slo t t hat sup ports thes e two typ es of CPU boards: • CPU b oar ds that support pari ty memo ry • CPU bo ar ds that suppo rt E CC memor y[...]

  • Page 50

    Understanding the CPU Boards Installing CPU Boards 3-2 NCR S10XL Hot Plug Server User Guide Installing CPU Boa r ds If you order ed a CPU board fac tory-ins talled, y ou m a y skip t hi s cha pter . If you must in stal l a CPU b oa r d i n your system, r ead al l o f t his i nfor mati on. When actually performing the installation, r efer to the fol[...]

  • Page 51

    Understanding the CPU Boards Installing CPU Boards NCR S10XL Hot Plug Server User Guide 3-3 Refer to the diske tte la bel to m a ke sur e y o u are using the appropriate BIOS for your system configuration.[...]

  • Page 52

    Understanding the CPU Boards Installing CPU Boards 3-4 NCR S10XL Hot Plug Server User Guide[...]

  • Page 53

    Using the BIOS Setup Utility When to Use the BIOS Setup Utility NCR S10XL Hot Plug Server User Guide 4-1 When to Use the BIOS Setup Utility Most systems a r e a lr eady c onfi gur ed b y the manu facturer or the dealer . There is no need to ru n th e BIOS Se tu p u t ility p rogram whe n s t art ing t h e com p uter unle ss you get a Run Se tup mes[...]

  • Page 54

    Using the BIOS Setup Utility When to Use the BIOS Setup Utility 4-2 NCR S10XL Hot Plug Server User Guide mess a ges , check the compu ter' s internal battery . I f the battery is dead or not properly connected, the sys tem cannot r etain c onfiguration val ues in CM OS RAM . Befor e running Setup, have the follow ing information re ad y : • [...]

  • Page 55

    Using the BIOS Setup Utility Entering Setup NCR S10XL Hot Plug Server User Guide 4-3 Entering Setup Pow er up the system . When the “ Pr ess Ctrl - Alt -E sc ke y to ente r S etu p” messa ge di splays, pr ess the ke y combina tion [C ontrol] + [Alt ] + [Es c] to en te r Set u p . Y ou do not need to insert a dis k ette or load an operating syst[...]

  • Page 56

    Using the BIOS Setup Utility Basic System Configuration 4-4 NCR S10XL Hot Plug Server User Guide Basic S ystem Conf igura tion Sel ect B asi c S ystem Co nfi gura ti on to in put confi guration values s uch as date, time, and disk ty pes . Figur e 4- 2 sho ws P age 1 of the Basi c Syste m Conf igura tio n menu. Basic Sy stem Config u rat ion Dat e [...]

  • Page 57

    Using the BIOS Setup Utility Basic System Configuration NCR S10XL Hot Plug Server User Guide 4-5 2. Pr ess the [Page D own] key to move to the nex t page, or p ress the [Page Up ] key to return to the pr ev io us page. 3. After you select the desired option for a given parameter , press the app ropriate arr ow key to hig h lig h t th e n ex t p ara[...]

  • Page 58

    Using the BIOS Setup Utility Basic System Configuration 4-6 NCR S10XL Hot Plug Server User Guide The r eal-time cl ock keeps the s y s tem date and time. After setting the date and time, y ou need not enter the m eve ry ti me yo u tur n on t he syste m unit . As long as the internal battery remains good (app roximately seven y ear s ) an d con n e [...]

  • Page 59

    Using the BIOS Setup Utility Basic System Configuration NCR S10XL Hot Plug Server User Guide 4-7 • Second 00 to 59 T o enter the configuration value for the f irst diskette drive (dri ve A), highlight the Dis kette D rive A parameter . Pr ess the left- or right-arr ow key to view the options and s elect the appropriate value. The Diskette D rive [...]

  • Page 60

    Using the BIOS Setup Utility Basic System Configuration 4-8 NCR S10XL Hot Plug Server User Guide option , the B I OS u t ilit y au toma t ically d et erm in e s t h e type o f yo ur IDE fi xed d isk d uri ng PO ST . Y ou can see your IDE f ixed di sk val ues w hen you ent er the B IOS Utilit y . Cylinder Head Sector Fixed Disk 0 (xx MB) [Auto] xx x[...]

  • Page 61

    Using the BIOS Setup Utility Basic System Configuration NCR S10XL Hot Plug Server User Guide 4-9 T o u s e the U s er op tion, follow these step s : 1. Highlight the User option. 2. T ype in the numb er o f c ylind er s, hea ds, an d sec tors of the ID E fixed disk . 3. Choos e YES when asked if you want to save C M OS data. The sys tem autom atica[...]

  • Page 62

    Using the BIOS Setup Utility Basic System Configuration 4-10 NCR S10XL Hot Plug Server User Guide The Commu nication Settings parameters let you s et the baud rate, parity , s top bit and data length for the first serial port (COM 1). The values are as follow s: • Baud rate: 300 to 38,400 bits per s econd (BPS) • Pa ri ty: o dd , eve n, o r no [...]

  • Page 63

    Using the BIOS Setup Utility Basic System Configuration NCR S10XL Hot Plug Server User Guide 4-11 Enabli ng this p aram eter allows for faster data rec overy and r ead/write timing that r educes Fixed Disk activity ti me. Th is r esults i n b ett er fi xed d isk pe rf or manc e. T o use th is f eat ur e, yo ur f ixe d di sk must suppo rt t he advan[...]

  • Page 64

    Using the BIOS Setup Utility Basic System Configuration 4-12 NCR S10XL Hot Plug Server User Guide sys tem and video RAM , as well as the primary- and sec ond -l ev el ca ch e. Th e de fa ult sett ing is Di sab le d. Thi s par ame ter al lo ws t he syst em to b oot fa ster b y skippi ng so me PO ST r out ine s. If e nab l ed, i t se ts the Syst em S[...]

  • Page 65

    Using the BIOS Setup Utility Advanced System Configuration NCR S10XL Hot Plug Server User Guide 4-13 Advanced System Configur ation Select the Advanced System C onfiguration option to co nfi gure t he syst em memo ry . Fi gur e 4 -4 sh ow s Page 1 of the Advanced System C onfiguration menu. A dvan ced Syst em C o nf igur ati on Internal Cach e Ex t[...]

  • Page 66

    Using the BIOS Setup Utility Advanced System Configuration 4-14 NCR S10XL Hot Plug Server User Guide The add r ess E0000h - FFFFFh is fo r system BIOS and C0000h - C7FFFh i s for shadow ing vi deo BIOS . The r ema ini ng addr ess ra nges a r e f or I/O RO M fu nct io ns. Internal Cach e (CP U Cach e) This parameter enables/disables the internal cac[...]

  • Page 67

    Using the BIOS Setup Utility Advanced System Configuration NCR S10XL Hot Plug Server User Guide 4-15 system BIOS to run d ir ec tl y fr om the ca ch e memo ry . The syste m ope ra tes f aster . When se t t o N on- c ac hea bl e, it le ts th e syste m BIO S ru n fr om RAM. If the V ideo BIOS parameter is s et to Enabled, you m ay select Cacheable or[...]

  • Page 68

    Using the BIOS Setup Utility Advanced System Configuration 4-16 NCR S10XL Hot Plug Server User Guide • Rotation – each of the master devices obtains the PCI b us w hen i ts turn to ow n the b us co mes. In thi s option, all the master devices have the sam e priority on PCI bus o wner ship.[...]

  • Page 69

    Using the BIOS Setup Utility PCI System Configuration NCR S10XL Hot Plug Server User Guide 4-17 PCI System Configura tion Figure 4-5 shows the screen that appears when you sel ec t th e PCI S ystem Conf igur at io n menu f ro m the BIOS U t ility men u . PCI Sy stem Con figuratio n VG A Pa lette S noop On Bo ard S C SI AI C-787 0 Boot De v ice PCI [...]

  • Page 70

    Using the BIOS Setup Utility PCI System Configuration 4-18 NCR S10XL Hot Plug Server User Guide PCI devices sup p ort the “palette snoop ing” technique that enables the devic e to contr ol ac cess to their palette r egi ste rs. Set this parameter to Enabled to activate the palette sn oop ing fu n ct ion in th e P C I VGA de v ices ins t a lled [...]

  • Page 71

    Using the BIOS Setup Utility System Security Setup NCR S10XL Hot Plug Server User Guide 4-19 System Security Setup The Setup p rogram has a nu m ber of security features to prevent unauthorized acc ess to the s ys tem and its data. Enter the Setup p rogram and select Sys tem Security . The scr een i n Figur e 4-6 di spla ys. System Se curity Onboar[...]

  • Page 72

    Using the BIOS Setup Utility System Security Setup 4-20 NCR S10XL Hot Plug Server User Guide T able 4-1 li sts the functions of the drive contr ol settings . Diskette Drive Normal Diskette drive functions normally Write Protect All Sectors Disables the write function on all sectors Write Protect Boot Sector Disables the write function only on boot [...]

  • Page 73

    Using the BIOS Setup Utility System Security Setup NCR S10XL Hot Plug Server User Guide 4-21 ef fec t o nl y if the di skett e a nd f ixe d d isk c ont r ol lers a r e not di sab le d th r ough j umper sett ings. There ar e th ree onboar d comm u nications p orts : • Serial Port 1 • Serial Port 2 • Parallel P ort Ser ial Por t 1 This param et[...]

  • Page 74

    Using the BIOS Setup Utility System Security Setup 4-22 NCR S10XL Hot Plug Server User Guide Ser ial Por t 2 Thi s par ame ter ena bl es se ri al por t 2 a nd se ts i ts ad dr ess. T able 4-3 li sts the Serial Port 2 settings . Setting Function Serial 1 (3F8h) COM1 with address 3F8h Serial 2 (2F8h) COM2 with address 2F8h Serial 3 (3E8h) COM3 with a[...]

  • Page 75

    Using the BIOS Setup Utility System Security Setup NCR S10XL Hot Plug Server User Guide 4-23 T o deactivate the parallel port, select the Disabled option. If y ou ins tall an add-on car d that has a parallel port wh os e add ress conflicts wit h t h e p a ralle l p ort onboar d, the s y s tem au tomatically disables the onboar d function s. Check t[...]

  • Page 76

    Using the BIOS Setup Utility System Security Setup 4-24 NCR S10XL Hot Plug Server User Guide This option lets you s et a p as s word to pr event un au thoriz ed acce s s t o t h e B I OS U t ilit y . Setting a Pa sswor d T o set a pa sswo r d, f ol low the se st eps: 1. Highlight the Setup Pas s word parameter and press the left- or ri ght-arrow ke[...]

  • Page 77

    Using the BIOS Setup Utility System Security Setup NCR S10XL Hot Plug Server User Guide 4-25 unaut hor ize d use rs. On ce you set thi s passwo r d, you hav e to type it w heneve r yo u bo ot the system. T o set the pow er -on pa sswo r d, f ol l ow the same pr oc edur es a s in se tti ng the se tup passw or d. T o ena bl e t he passw or d fun ct i[...]

  • Page 78

    Using the BIOS Setup Utility Loading Setup Default Settings 4-26 NCR S10XL Hot Plug Server User Guide Loading S etup Default S e ttings This param eter loads the default values to the s y s tem confi guration parameters . The default values are the optimized confi guration settings for the sy s tem. Enabli ng the Auto Configuration Mode and the Fas[...]

  • Page 79

    Using the BIOS Setup Utility Leaving Setup NCR S10XL Hot Plug Server User Guide 4-27 Leaving Setup Examine the sy s tem configuration values. When you ar e satisfied that all the values ar e corr ect, write them do wn. S to r e t he r eco r de d va lue s in a saf e pl ac e, suc h as in this manual. In the futu re, if the b attery loses power , or t[...]

  • Page 80

    Using the BIOS Setup Utility Fixed Disk Types 4-28 NCR S10XL Hot Plug Server User Guide Fixed Disk T ypes T able 4-6 lists values for the fixed disk ty p es . Type Cylinders Heads Sectors Per Track 0 (indicates SCSI or no fixed disk) 1 306 4 17 2 615 4 17 3 615 6 17 4 940 8 17 5 940 6 17 6 615 4 17 7 462 8 17 8 733 5 17 9 900 15 17 10 820 3 17 11 8[...]

  • Page 81

    Using the BIOS Setup Utility Fixed Disk Types NCR S10XL Hot Plug Server User Guide 4-29 Type Cylinders Heads Sectors Per Track 15 (reserved) 16 612 4 17 17 977 5 17 18 977 7 17 19 1024 7 17 20 733 5 17 21 733 7 17 22 733 5 17 23 306 4 17 24 612 4 17 25 306 4 17 26 612 4 17 27 698 7 17 28 976 5 17 29 306 4 17 30 611 4 17 31 732 7 17 32 1023 5 17[...]

  • Page 82

    Using the BIOS Setup Utility Fixed Disk Types 4-30 NCR S10XL Hot Plug Server User Guide Type Cylinders Heads Sectors Per Track 33 751 8 17 34 755 16 17 35 731 13 26 36 980 15 17 37 936 16 17 38 981 5 17 39 981 10 17 40 762 8 39 41 980 5 17 42 832 8 33 43 683 12 38 44 513 16 38 45 776 8 33 46 683 16 38 47 832 6 33 48 615 2 34 49 989 16 63 50 823 4 3[...]

  • Page 83

    Using the BIOS Setup Utility Fixed Disk Types NCR S10XL Hot Plug Server User Guide 4-31 Type Cylinders Heads Sectors Per Track 51 1001 15 17 52 1024 17 22 53 723 13 51 54 548 8 38 55 1013 4 41 56 929 15 17 57 817 14 36 58 723 13 81 59 802 4 39 60 1024 9 17 61 895 5 55 62 (reserved) 63 966 10 34 64 1024 8 17 65 1024 11 17 66 918 11 17 67 905 9 17 68[...]

  • Page 84

    Using the BIOS Setup Utility Fixed Disk Types 4-32 NCR S10XL Hot Plug Server User Guide Type Cylinders Heads Sectors Per Track 69 1024 12 17 70 1024 13 17 71 1024 14 17 72 1024 2 17 73 1024 16 17 74 918 15 17 75 820 6 17 76 1024 5 17 77 1024 8 17 78 (reserved) 79 1001 15 32 80 1024 16 63 81 1024 10 17 82 1024 11 17 83 1024 15 17 84 776 8 33 85 926 [...]

  • Page 85

    Using the BIOS Setup Utility Fixed Disk Types NCR S10XL Hot Plug Server User Guide 4-33 Type Cylinders Heads Sectors Per Track 87 976 5 17 88 745 4 28 89 747 2 28 90 782 2 1Bh 91 985 13 32 92 816 15 32 93 968 5 17 94 903 8 46 95 966 5 34 96 535 10 50 97 715 10 50 98~100 (reserved) Auto or User (user-defined)[...]

  • Page 86

    Using the BIOS Setup Utility Fixed Disk Types 4-34 NCR S10XL Hot Plug Server User Guide[...]

  • Page 87

    Using the System Utilities Identifying the System Utilities NCR S10XL Hot Plug Server User Guide 5-1 Identifying the System U tilities This chapter contains information ab out the sy s tem utilit ie s tha t are u s ed wh en up g radin g yo u r s ys tem . Thes e ut ilit ies are as follows : • AFlas h B I OS U t ility • EISA C on fig u ra t ion U[...]

  • Page 88

    Using the System Utilities Using the AFlash BIOS Utility 5-2 NCR S10XL Hot Plug Server User Guide Using the AFlash BIOS U tility This s ection con t ain s inform at ion on u s in g the AF las h BIOS u t ilit y . When installing CPU bo ar ds be a war e o f the fo llowing: Do no t insta ll me m o r y -r ela ted driv ers (X M S, EMS, o r DPMI) when y [...]

  • Page 89

    Using the System Utilities Using the AFlash BIOS Utility NCR S10XL Hot Plug Server User Guide 5-3 • Loads the BI OS file to the buf fer - r eads the s p ecified file fr om a disk ette to m em ory for futu re program use or for check only . I t s u p ports the 64 KB, 128 KB, 192 KB or 256 KB f iles. • Saves the BIOS to a disk file - r eads the B[...]

  • Page 90

    Using the System Utilities Using the AFlash BIOS Utility 5-4 NCR S10XL Hot Plug Server User Guide 7. Select Progr am F las h Me m or y to eras e the current BIOS, and p rogram F las h R OM . Do no t tur n o ff system po we r while F la sh B IOS is progr amming . T his destroys the BI OS. 8. Reb oo t the system. A qu ick e r way to load t h e B I OS[...]

  • Page 91

    Using the System Utilities Using the EISA Configuration Utility NCR S10XL Hot Plug Server User Guide 5-5 Using the EISA Configura tion Utility The EI SA Co n fig u ra tion U t ility (ECU ) con fig u res y ou r computer and the boards or options added to the syste m. The ECU does the following: • Re sol ves c on fl ic ts bet we en DMA chann el s, [...]

  • Page 92

    Using the System Utilities Using the EISA Configuration Utility 5-6 NCR S10XL Hot Plug Server User Guide T o ins tall an e x p ans ion board, follow th e s e s te p s : 1. Run EC U and s p ecify boar d parameters . 2. Configure the boar d. 3. Ins tall the boar d. Running ECU ensur es confl ic t-fr ee conf igurati on of system co mpone nts. The ECU [...]

  • Page 93

    Using the System Utilities Using the EISA Configuration Utility NCR S10XL Hot Plug Server User Guide 5-7 3. The Advanced Configuration Menu displays. 4. Pr ess any key t o c ont in ue. Th e syste m lo ad s the confi guration fil es. I f any are not found on the ECU diskette y ou are prompted for the diskette that contai ns the requi red c onfi gura[...]

  • Page 94

    Using the System Utilities Using the EISA Configuration Utility 5-8 NCR S10XL Hot Plug Server User Guide The ECU is a menu -driven program or ganized into a mai n menu and v ar io us subme nus, w it h hel p sc r ee ns for all options . T able 5-1 describ es the m enu items and their su bmenus . Table 5-1 EISA Configuration Utility Menu Items and Su[...]

  • Page 95

    Using the System Utilities Using the EISA Configuration Utility NCR S10XL Hot Plug Server User Guide 5-9 Menu Item Submenu Function Remove Selects the current board and removes it from the current configuration Change Function Selects the current function and allows you to change the function choice; only selectable when the detailed view is active[...]

  • Page 96

    Using the System Utilities Using the EISA Configuration Utility 5-10 NCR S10XL Hot Plug Server User Guide Menu Item Submenu Function Software Settings Selects the current board or option and displays information about software drivers Connections Selects the current board or option and displays information about its external cable connections Board[...]

  • Page 97

    Using the System Utilities Using the EISA Configuration Utility NCR S10XL Hot Plug Server User Guide 5-11 Figure 5-1 shows the System C onfiguration Overview menu. It di spla ys a gr aphi ca l o ve rvi ew of th e b oar ds and options ins talled in your compu ter . Syst em C onf ig ur at ion Ove rvi e w Pa g e1 / 1 These ar e the boards a nd o ption[...]

  • Page 98

    Using the System Utilities Using the EISA Configuration Utility 5-12 NCR S10XL Hot Plug Server User Guide • Print confi guration data about an installed bo ard or the entire system • Lock a co nfiguration w ith the curr ent settings; for examp le, th e board r es ources ar e locked in the system and d o no t c han ge w hen yo u ad d ne w boar d[...]

  • Page 99

    Using the System Utilities Using the EISA Configuration Utility NCR S10XL Hot Plug Server User Guide 5-13 T o u s e the EC U to configure the sys tem , follow these ste ps: 1. Bo ot the system w ith t he E CU di skette . 2. Se le ct the syst em b ase bo ar d fr om the co nf igur at io n screen. 3. Se le ct 4 - 1 6 MB Exte nde d Me mor y fr om the s[...]

  • Page 100

    Using the System Utilities Using the EISA Configuration Utility 5-14 NCR S10XL Hot Plug Server User Guide If yo ur syst em c ome s co nfi gur ed w it h 16 MB or mor e of system memor y , and your system is confi gured w ith an add-on c ard that re quir es the us e of memo ry i n the 15- 16 MB r ange , sele c t 16 MB Ex t Memo ry w it h 15 -16 MB Ad[...]

  • Page 101

    Using the System Utilities Using the EISA Configuration Utility NCR S10XL Hot Plug Server User Guide 5-15 MB (24 MB - 16 MB = 8 M B), and enter 8M in the siz e f ie l d. 9. After entering the appropriate selec tion in the size field, pr ess [Enter]. Y ou are r etu rned to th e s y s tem baseboar d configuration scr een. 10. If yo ur syst em i s co [...]

  • Page 102

    Using the System Utilities Using the EISA Configuration Utility 5-16 NCR S10XL Hot Plug Server User Guide 13. After entering the appropriate selec tion in the size field, pr ess [Enter]. Y ou are r etu rned to th e s y s tem baseboar d configuration scr een. 14. Sys t em mem o ry is now correctly con fig u red. Ex it from the EI SA Co n fig u ra ti[...]

  • Page 103

    Using the System Utilities Using the EISA Configuration Utility NCR S10XL Hot Plug Server User Guide 5-17 2. Select System, then Print to p rint a list of the r eso ur ce s. 3. Se le ct V i ew , then S wi tc h, an d J umper Set ti ngs to see how to change the switc h and jump er settings . Make a note of the information. 4. Exit from th e u t ility[...]

  • Page 104

    Using the System Utilities Using the EISA Configuration Utility 5-18 NCR S10XL Hot Plug Server User Guide Ins talling the Utility on a Fix ed Disk Y ou m us t cop y t h e u t ility files t o y our fix e d d is k be fore you can s tar t th e u t ilit y . T o c opy th e fi les, i nser t th e Syst em Co nfi gurati on diskette in drive A and ty pe “c[...]

  • Page 105

    Using the System Utilities Using the EISA Configuration Utility NCR S10XL Hot Plug Server User Guide 5-19 T able 5-2 describes the ECU param eters . Table 5-2 EISA Configuration Utility Parameters Parameter Function Description /B BIOS video mode This parameter causes all screens to be displayed using BIOS Int 10H calls. Use this parameter on compu[...]

  • Page 106

    Using the System Utilities Using the EISA Configuration Utility 5-20 NCR S10XL Hot Plug Server User Guide A log o d is p lay s when t h e u t ilit y be g in s. Pres s any ke y to di spla y a W elc ome sc r ee n. Pr ess [En ter ] t o d ispl ay t he mai n menu. Star ting the Conf igure Co mputer Selection f rom MS-DOS Y ou can bypass the m ain menu, [...]

  • Page 107

    Using the System Utilities Using the EISA Configuration Utility NCR S10XL Hot Plug Server User Guide 5-21 The param eters are described in T able 5-3. The /B, /H, /M, and /K param eters are explained in T able 5-2. Table 5-3 Configure Computer Selection Parameters Parameter Function Description /N Non-target modeling mode This parameter runs the ut[...]

  • Page 108

    Using the System Utilities Using the EISA Configuration Utility 5-22 NCR S10XL Hot Plug Server User Guide[...]

  • Page 109

    350-Watt Power Supply Requirements Types of Power Supply Requirements NCR S10XL Hot Plug Server User Guide A-1 T ypes of Power Supply Requ ir emen ts This appendix covers the inpu t and outp u t r equir ements of the 350-watt power supply .[...]

  • Page 110

    350-Watt Power Supply Requirements Input Requirements A-2 NCR S10XL Hot Plug Server User Guide Input Requir ements The follow ing repr esent th e inp ut requirements of the 350-watt power supp ly: • Maxi mum w ave fo rm har moni c di stor ti on sha ll be le ss than 5%. The pow er supply must oper ate ab ove fr equency wit h both 100~120/200~240 V[...]

  • Page 111

    350-Watt Power Supply Requirements Input Requirements NCR S10XL Hot Plug Server User Guide A-3 T able A-1 indicates the 350-watt power supply inpu t r equirements. Table A-1 350-Watt Power Supply Input Requirements Input Frequency Nominal Frequency Frequency Variations 50 Hz 60 Hz 47 Hz ~ 53 Hz 57 Hz ~ 63 Hz Input Voltage Nominal Voltage Variation [...]

  • Page 112

    350-Watt Power Supply Requirements Output Requirements A-4 NCR S10XL Hot Plug Server User Guide Output Requir ements The follow ing repr esent th e ou tpu t requir ements of the 350-watt power supp ly: • Ripple and noise bandwi dth is fr om DC to 20 M Hz. • +12V should provide 12 A surge current f or the first 10 seconds after power on, and thi[...]

  • Page 113

    Error Messages Types of Error Messages NCR S10XL Hot Plug Server User Guide B-1 T ypes of Error Messages This app en dix exp lains th e diff erent types of error mess a ges and corr esponding correcti ve meas ures. There ar e two g en eral typ es of error mess ag es : • Softwar e • Sys tem Do n o t con t in u e u s ing t h e com pu t er if y ou[...]

  • Page 114

    Error Messages Software Error Messages B-2 NCR S10XL Hot Plug Server User Guide Softwa r e Erro r Messages Softwar e err or mess ag es are r eturned by your op erating system or a ppli cati on . The se messa ges typi cal ly o cc ur after you boot the operating s y s tem or when you run your appli cati on pr ogra ms. If yo u r ec ei ve t his t ype o[...]

  • Page 115

    Error Messages System Error Messages NCR S10XL Hot Plug Server User Guide B-3 System Error Messages A syste m er r or messa ge i ndi ca te s a pr obl em w it h the co mpute r i tsel f . A message of thi s type n or mal ly appears during the p ower- on self-test, befor e the ope rat ing syst em pr ompt appea rs. T ab le B- 1 l ists syst em e rr or m[...]

  • Page 116

    Error Messages System Error Messages B-4 NCR S10XL Hot Plug Server User Guide Message Action Equipment configuration error Modify DRAM configuration to agree with one of the options in the memory configuration shown in Figure 4-4. Fixed disk controller error Run Setup. Fixed disk 0 error Check all cable connections. Replace fixed disk. Fixed disk 1[...]

  • Page 117

    Error Messages System Error Messages NCR S10XL Hot Plug Server User Guide B-5 Message Action Press F1 to setup or other key to continue ..... Press [F1] and reconfigure the system. Real time clock error Check the RTC chip. If it is still good, run Setup. If not, replace the RTC chip.[...]

  • Page 118

    Error Messages Correcting Error Conditions B-6 NCR S10XL Hot Plug Server User Guide Correc ting E rror Cond itions As a ge ner al rul e, i f a n er r or messa ge says “ Pr ess F1 to contin u e , ” it is ca u s ed by a con fig u r at ion p roblem , whi ch c an be e asil y corr ected . An equi pment malfunction i s m ore l ikely to cause a fatal [...]

  • Page 119

    Error Messages Correcting Error Conditions NCR S10XL Hot Plug Server User Guide B-7 If you are sure that your conf iguration values are c orr ect and your battery is in good condition, the prob lem may lie in a d am ag ed or d efe ct ive ch ip . In b ot h ca ses, c on tac t an aut ho ri ze d ser vi c e c ent er fo r assistance.[...]

  • Page 120

    Error Messages Correcting Error Conditions B-8 NCR S10XL Hot Plug Server User Guide[...]

  • Page 121

    Sample Configurations Types of Sample Configurations NCR S10XL Hot Plug Server User Guide C-1 T ypes of Sa mple Configur ations T wo sample c onf igur at io ns ar e di scusse d i n thi s append ix: • Standar d Configuration • RAID Conf igur ati on Use the sample conf igurati ons to hel p conf igur e your syste m.[...]

  • Page 122

    Sample Configurations Sample Standard Configuration C-2 NCR S10XL Hot Plug Server User Guide Sampl e Stan dar d Configur ation A s tandard co nfiguration might consist of the fo llow ing: • Pentium 166 MHz processor with parity mem ory suppor t • 32 MB syst em memo ry • ISA video boar d with 1 MB video RAM • PCI Ethernet adapter (SMC 8432BT[...]

  • Page 123

    Sample Configurations Sample Standard Configuration NCR S10XL Hot Plug Server User Guide C-3 3. Ins tall the SCSI C D -ROM drive in the top front drive bay . 4. Conn ect power cables and SC SI cables to the SC SI CD -R OM drive. A Fa s t /W ide SC SI cable should alr eady be connec ted fr om the Adap tec contr oller on the baseboar d to the hot p l[...]

  • Page 124

    Sample Configurations Sample Standard Configuration C-4 NCR S10XL Hot Plug Server User Guide 4. Se le ct Basi c Syste m Conf igurat io n. T o go fr om page to p ag e, p res s [P age D o wn ] or [P a g e U p ]. 5. Go to page 2 and s et p arameters as follows (in the or der indicated): Ha r d Di sk Bl oc k Mod e [Di sab l ed] Advanced PI O M ode [Dis[...]

  • Page 125

    Sample Configurations Sample Standard Configuration NCR S10XL Hot Plug Server User Guide C-5 External Cache [Enabl ed] Cac he Sc heme [W rite Bac k] Do not s elect W rite Through for the Cache Sche me . Selecting W rite Thro ug h for the C a che Schem e renders the system unusa bl e. Syst em Memo ry P ari ty [E nab l ed] Memo ry at 15 MB -1 6 MB Re[...]

  • Page 126

    Sample Configurations Sample Standard Configuration C-6 NCR S10XL Hot Plug Server User Guide EPP V ers ion Sele ction [1.7] Setup P as s word [None] Powe r On Passwor d [No ne] 11. Pr ess [Esc ] to r etur n to the mai n menu in B IOS Setup. T o configur e the PCI adapters , follow these s teps : 1. Select PCI Sys tem C onfigu ration from the m ain [...]

  • Page 127

    Sample Configurations Sample Standard Configuration NCR S10XL Hot Plug Server User Guide C-7 • Set PCI s lot 1 (PCI Ethernet Adapter SMC8432BT A) to I R Q5. • Se t PCI slot 2 (PCI T oken Ri ng Adapter Ol ic om OC-3136) to IRQ 14. • Set PCI slot 3 to --. • Set the On Board SCSI to IR Q 1 1. • Set the VGA Palette Snoop to D isabled. • Set[...]

  • Page 128

    Sample Configurations Sample Standard Configuration C-8 NCR S10XL Hot Plug Server User Guide After conf iguring the System Settings and PCI Adapter set t ing s u s ing th e BI OS Setu p U t ility , th e s y st em r eboots. T o configure the SCSI adapters and drivers, if connected to an Adap tec SCSI adapter , follow these s tep s : 1. Press [C ontr[...]

  • Page 129

    Sample Configurations Sample Standard Configuration NCR S10XL Hot Plug Server User Guide C-9 4. Select SCSI Device Configuration and set the para m e te rs a s follows : SCSI D evice ID (tab to desired devi ce) Initiate Sync Negotiation [yes] Maximu m Sy nc T ransfer Rate [20] Ena bl e Di sc onne ct io n [ye s] Initiate W ide Negotiation [yes] Send[...]

  • Page 130

    Sample Configurations Sample Standard Configuration C-10 NCR S10XL Hot Plug Server User Guide 3. Configure the sys t em. 4. Ret u rn to t h e B I OS Se tu p Utilit y , a n d re-en able th e PCI adap ters . T o co nf igur e memor y and othe r b ase bo ar d setti ngs, follo w these s tep s : 1. In s ert th e E I SA Config urat ion U tilit y in t h e [...]

  • Page 131

    Sample Configurations Sample Standard Configuration NCR S10XL Hot Plug Server User Guide C-11 3. Configure the b aseboar d options as follows: Syst em Memo ry Fun ct io n Base Sys tem Mem ory [640K Base Mem ] 4- 16 MB Ext Memor y [1 6MB E xt Me m...] 16- 64 MB E xt Memo ry [Ctr l -R to ad d...] PCI Dev ic es IRQ assi gnment On boar d 7870 SCSI cont[...]

  • Page 132

    Sample Configurations Sample RAID Configuration C-12 NCR S10XL Hot Plug Server User Guide Sa mple RA ID Configuration A RA I D con fig u ra tion m ig ht con s ist of th e followin g : • Penti um 166 M Hz Pr ocessor w/ECC M em Su pp ort • 128 MB Sys tem M em ory • ISA V ideo Board wi th 1 M B V ideo RAM • PCI Ethernet Adapter (SMC8432BT A) ?[...]

  • Page 133

    Sample Configurations Sample RAID Configuration NCR S10XL Hot Plug Server User Guide C-13 4. Strap the four 4 GB wide drives as SCSI I D s 0, 1, 2, 3. Plug them into the hot p lug backplane in drive bays 5, 6, 7, and 8 (bottom four drive bays). 5. Insta ll the memo ry S IMMs in b an ks one and t wo on the system b asebo ar d (i nsta ll ed in gr oup[...]

  • Page 134

    Sample Configurations Sample RAID Configuration C-14 NCR S10XL Hot Plug Server User Guide 4. Se le ct Basi c Syste m Conf igurat io n. T o go fr om page to p ag e, p res s [P age D o wn ] or [P a g e U p ]. 5. Go to Page 2 and set p aram eters as follows, in the or der indicated: Ha r d Di sk Bl oc k Mod e [Di sab l ed] Advanced PI O M ode [Disable[...]

  • Page 135

    Sample Configurations Sample RAID Configuration NCR S10XL Hot Plug Server User Guide C-15 External Cache [Enabl ed] Cac he Sc heme [W rite Bac k] Syst em Memo ry P ari ty [E nab l ed] Memo ry at 15 MB -1 6 MB Res f or [Sy stem] Use E0000h - FFFFFh ( System BIOS) [ Cacheab le] C0000h - C7FFFh (V ideo B IOS) [Cache able ] For D ual Processor B oards:[...]

  • Page 136

    Sample Configurations Sample RAID Configuration C-16 NCR S10XL Hot Plug Server User Guide 11. Pr ess [Esc ] to r etur n to the mai n menu in B IOS Setup. T o c onf igur e PCI a dapt er s, fo ll ow the se ste ps: 1. Select PCI Sys tem C onfigu ration from the m ain menu in BI OS Setu p . 2. Use the up and down arrow keys to select the PCI slot numbe[...]

  • Page 137

    Sample Configurations Sample RAID Configuration NCR S10XL Hot Plug Server User Guide C-17 • Set the On Board SCSI to I R Q 1 1. • Set the VGA Palette Snoop to D isabled. • Set the On Boar d SCSI AIC-7870 to Enabled. • Set the Boot Drive to Enabl ed. Whe n you f in ish, t he sc r een sho uld lo ok l i ke th e following : PCI IRQ Setting [Man[...]

  • Page 138

    Sample Configurations Sample RAID Configuration C-18 NCR S10XL Hot Plug Server User Guide Adaptec AIC-7870 BIOS v1.2 <<Press hot key for SCSI Select (TM) Utility>> (Refer to the Adaptec SCSI M anual for additional information ab out thes e settings ). 2. Select SC SI Dis k Utilit ies . Obs erve th a t t h e information that displays for[...]

  • Page 139

    Sample Configurations Sample RAID Configuration NCR S10XL Hot Plug Server User Guide C-19 5. Pr ess [En ter ] t o r etur n to pr ev io us menu. 6. Select Adva nced Co nfigura tio n Opt ions and set the para m e te rs a s follows : Ho st Ada pte r B IOS ( Confi g Util ...) [E nab l ed] Suppo rt Re mova bl e Disks... [Boo t On ly] Extended BIOS T ran[...]

  • Page 140

    Sample Configurations Sample RAID Configuration C-20 NCR S10XL Hot Plug Server User Guide 4. Go back in t o t h e BI OS Setu p U t ilit y , an d re-ena ble the PCI adap ters . T o co nf igur e memor y and othe r b ase bo ar d setti ngs, follo w these s tep s : 1. In s ert th e E I SA Config urat ion U tilit y in t h e d is k e tt e drive. Observ e [...]

  • Page 141

    Sample Configurations Sample RAID Configuration NCR S10XL Hot Plug Server User Guide C-21 PCI Sl ot 1 [Di sab l ed] * PCI Sl ot 2 [Di sab l ed] * PCI Sl ot 3 [Di sab l ed] * Syst em BIO S T ype [E , F Segme nt...] Peripheral Device Status Mouse Port [Enabl ed] Keyb oar d Port [Enab le d] Flo ppy Disk Co ntr oll er [E nab le d] IDE H DD Inte rf ac e[...]

  • Page 142

    Sample Configurations Sample RAID Configuration C-22 NCR S10XL Hot Plug Server User Guide[...]

  • Page 143

    Hot Plug Backplane Features NCR S10XL Hot Plug Server User Guide D- 1 Features The hot plug wide SCSI backplane su bsys tem consists of a BP-W8 b ackplane and drive trays that s u pp ort wide SCS I har d dr i ves. It is spe c if ic all y de sign ed f or a t ow er housing (I DU N) and accommodates u p to eigh t SCSI drives. The backplane subsystem h[...]

  • Page 144

    Hot Plug Backplane Major Components D-2 NCR S10XL Hot Plug Server User Guide Major C omponents Thi s sec ti on desc rib es th e maj or c ompone nts of the ho t plug b ac kpla ne.[...]

  • Page 145

    Hot Plug Backplane Major Components NCR S10XL Hot Plug Server User Guide D- 3 Fig u re D-1 illu s t rat es comp o n en t s of t h e h ot p lu g back pla ne. 8 7 6 5 4 3 2 1 1 2 3 4 5 6 11 10 9 8 7 1 Power connector 2 Front panel LED connector 3 SCSI channel 1 4J 3 5 SCSI channel 2 6 SCSI channel 3 7 SCSI drive slot 8 Terminator switches 9 Terminato[...]

  • Page 146

    Hot Plug Backplane Major Components D-4 NCR S10XL Hot Plug Server User Guide The backplane subsystem comes with a 68-pin w ide SCSI drive tray connector . Figure D- 2 Hot Plug SCSI Drive Tray Components 1 2 3 4 5 6 7 8 1 Power connector 2 68-pin wide-SCSI connector 3 Power control connector (J4) 4 Drive tray handle 5 Power switch 6 Power LED 7 Faul[...]

  • Page 147

    Hot Plug Backplane SCSI Channel Configurations NCR S10XL Hot Plug Server User Guide D- 5 SC S I Channel C onfigurations The backplane SCSI channels 1 and 2 can sup port eigh t SCSI devices. Y ou m ay configure the b ackplane as single- channel (c ombi ne) o r dual- channel (spli t) contr olle r . I n s ingle- channel conf igurati on, channel 1 supp[...]

  • Page 148

    Hot Plug Backplane SCSI Channel Configurations D-6 NCR S10XL Hot Plug Server User Guide T able D-1 lists the terminator settings for the sing le- channel conf iguratio n. Terminator Setting With External Device RA1, RA2, RA3 RA4, RA5, RA6 Removed Removed (see note) Without External Device RA1, RA2, RA3 RA4, RA5, RA6 Installed Removed For configurat[...]

  • Page 149

    Hot Plug Backplane SCSI Channel Configurations NCR S10XL Hot Plug Server User Guide D- 7 Fig u re D -4 illu st rat e s a du a l-ch a n n el con figu ra t ion . Du al -Channel Co nfigur ation Figure D- 4 Dual-Channel Configuration Con n ec t to th e system bo ard W ide SCSI co nnect ors Connect t o externa l SCSI devices Conne ct SCSI channel 1 to s[...]

  • Page 150

    Hot Plug Backplane SCSI Channel Configurations D-8 NCR S10XL Hot Plug Server User Guide T able D-2 lists the term inator s ettings for the dual- channel conf iguratio n. Terminator Setting With External Device RA1, RA2, RA3 RA4, RA5, RA6 Removed Installed Without External Device RA1, RA2, RA3 RA4, RA5, RA6 Installed Installed Be sure the terminator[...]

  • Page 151

    Hot Plug Backplane Installation NCR S10XL Hot Plug Server User Guide D- 9 Installation Thi s sec ti on desc rib es th e ho t pl ug ba ckpl ane installation pr ocedures. If yo ur syst em b oa r d ha s onb oa r d S CSI c on nec to rs, yo u ma y co n n ect t h e m d irectly to t h e ba ck p lan e ch a n n e ls us in g SC SI cables . T o install the ba[...]

  • Page 152

    Hot Plug Backplane Installation D-10 NCR S10XL Hot Plug Server User Guide 5. Con nect t h ree p owe r ca bles int o t h e con nect or s at the back of the b ackplane boar d. 6. Remove the term inators on each of the SCSI drives tha t y o u will in s tall. Figure D- 5 Installing the Hot Plug Backplane[...]

  • Page 153

    Hot Plug Backplane Installation NCR S10XL Hot Plug Server User Guide D-11 7. Position the drive over the hot plug tray and conn e ct th e SC SI cable a n d p o wer ca ble . 8. Secur e the drive to the tray with fo ur screw s. Figure D- 6 Connecting the Drive Cables Figure D- 7 Securing the Drive to the Hop Plug Tray[...]

  • Page 154

    Hot Plug Backplane Installation D-12 NCR S10XL Hot Plug Server User Guide 9. Ins tall the drive tray into the backplane bo ard. Make s u re that the power switc h on the drive tray is set to the Unlock/Power Off position befor e you plug it to the boar d. 10. Pow er on the system . 11 . Slide the power switch of the drive tray to the Lo ck/ Pow er [...]

  • Page 155

    Hot Plug Backplane Installation NCR S10XL Hot Plug Server User Guide D-13 Y ou ca n in s t a ll a R A ID con troller and h ave it con n e cte d to the backplane. T o install the backplane boar d when you are using a RA I D con t roller board, follow th e s e s t ep s: 1. Set the terminator switches on the backplane acc or di ng to your planned S CS[...]

  • Page 156

    Hot Plug Backplane Installation D-14 NCR S10XL Hot Plug Server User Guide 6. Follow s tep s 6 to 1 1 u n d er t h e p reviou s “Us ing the Sys tem Board SCSI C on n ectors ” h eadin g in this section to complete the installati on. Figure D- 9 Connecting the Power and SCSI Cables[...]

  • Page 157

    Hot Plug Backplane Using the Hot Plug Feature NCR S10XL Hot Plug Server User Guide D-15 Using the Hot Plug Feature The faulty drive indicator on the hot plug drive tray lights up when ever the drive that it carries becomes bad or defecti ve. When this happ ens, y ou can repl ace the de fec tive dr iv e w it hout shutti ng of f the syst em o r quitt[...]

  • Page 158

    Hot Plug Backplane Using the Hot Plug Feature D-16 NCR S10XL Hot Plug Server User Guide[...]

  • Page 159

    System Support Log Preface NCR S10XL Hot Plug Server User Guide E-1 Pr ef ace This ap p endix in cludes th e forms to en ter comp lete r ec or ds f or t he N CR S1 0XL Hot Plug syst em. Y ou shou ld keep complete and accurate recor ds .[...]

  • Page 160

    System Support Log Preface E-2 NCR S10XL Hot Plug Server User Guide This a p p endix inclu de s t h e followin g s ection s : • Support Services - Information about NCR s up p ort ser vi ce s • Hardw are Records - Logs to enter the hardw ar e perf or manc e and serv ic e r ecor ds • Software Records - Logs to enter the s oftware re co rds •[...]

  • Page 161

    System Support Log Support Services NCR S10XL Hot Plug Server User Guide E-3 Support Services This s ection is for recor ding a n d m aint a in in g information about NCR s u p p ort s ervices. The followin g item s are includ ed in th is s ection : • A plac e to r ec or d your cl ass/mo del numb er , seri al numb er , and syste m ID numb er • [...]

  • Page 162

    System Support Log Support Services E-4 NCR S10XL Hot Plug Server User Guide NCR o f f ers o n-si te system ha r dw ar e support . Chec k with y o u r local office for deta iled cove rag e h ou rs . Th ree su p po rt le v els are ava ila ble, as lis ted below . Priority Plus Priority Next Day Coverage Hours 24 hours 7 days 8 a.m. - 9 p.m. Mon-Fri 8[...]

  • Page 163

    System Support Log Support Services NCR S10XL Hot Plug Server User Guide E-5 T o pla ce a h ardware su pp o rt ca ll, follow the s e s t e p s : 1. C a l l t h e h a rd w a re s u p p or t n u m b e r y o u re c o rd e d o n the previ ous p ag e. Note that after- hours calls ar e subject to an extended coverage char ge. 2. Provide th e followin g i[...]

  • Page 164

    System Support Log Support Services E-6 NCR S10XL Hot Plug Server User Guide • R e c o rd a n y fa i l u re o r e r ro r i n fo r m a t i on di spla yed . If appr opr ia te, r eco r d the e nti r e screen. • Per for m a me mory d ump of the system, i f possi bl e. • Be prepar ed to answer thes e qu es tions : • Is th is an in itia l or recu[...]

  • Page 165

    System Support Log Support Services NCR S10XL Hot Plug Server User Guide E-7 Softwar e s u p port contract agreements ar e availab le to suppor t your lo ca l o per ati ng syste m envi r onment. Ask about these service products at the supp ort center . T o pl ac e a so ft wa r e suppo rt c all , fo ll ow the se st eps: 1. Cal l the sof tw ar e supp[...]

  • Page 166

    System Support Log Hardware Records E-8 NCR S10XL Hot Plug Server User Guide H a rd w a re R e c o rd s This s ection is for recor ding a n d m aint a in in g h a rdware performan ce and s ervice rec ords. Thes e recor ds allow the sys tem u s er and s up p ort ass ociates to get imp ortant in fo rmat io n to ensur e suc ce ssful ope ra tio n o f t[...]

  • Page 167

    System Support Log Hardware Records NCR S10XL Hot Plug Server User Guide E-9 Mai nta in se par ate Ha r dw ar e Logs f or the r epair ser vi ce , preventi ve maintenance, su p port notes , and u pdates for system pe ri pher al s. For e xampl e, use a separ ate fo rm for each hard dri ve, p eriph eral drive, p lotter , an d pri nte r o n the system [...]

  • Page 168

    System Support Log Hardware Records E-10 NCR S10XL Hot Plug Server User Guide[...]

  • Page 169

    System Support Log Hardware Records NCR S10XL Hot Plug Server User Guide E-11 Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem P[...]

  • Page 170

    System Support Log Hardware Records E-12 NCR S10XL Hot Plug Server User Guide Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem P[...]

  • Page 171

    System Support Log Hardware Records NCR S10XL Hot Plug Server User Guide E-13 Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem P[...]

  • Page 172

    System Support Log Hardware Records E-14 NCR S10XL Hot Plug Server User Guide Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem P[...]

  • Page 173

    System Support Log Hardware Records NCR S10XL Hot Plug Server User Guide E-15 Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem P[...]

  • Page 174

    System Support Log Hardware Records E-16 NCR S10XL Hot Plug Server User Guide Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem P[...]

  • Page 175

    System Support Log Hardware Records NCR S10XL Hot Plug Server User Guide E-17 Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem P[...]

  • Page 176

    System Support Log Hardware Records E-18 NCR S10XL Hot Plug Server User Guide Har dware Log Page __________ Customer Entry NCR Entry Service Note PM Repair Upgrade Date/Time NCR Notified Date Start Time Incident # Operator Class/Model# Serial# NCR Contact Completion Time PO#/Signature (if required) Action (including follow-up commitments) Problem P[...]

  • Page 177

    System Support Log Software Records NCR S10XL Hot Plug Server User Guide E-19 S o f t w a re R e c o rd s This s ection is for recor ding a n d m aint a in in g s oftware performan ce and s ervice rec ords. Thes e recor ds allow the sys tem u s er and s up p ort ass ociates to get imp ortant in fo rmat io n to ensur e suc ce ssful ope ra tio n o f [...]

  • Page 178

    System Support Log Software Records E-20 NCR S10XL Hot Plug Server User Guide[...]

  • Page 179

    System Support Log Software Records NCR S10XL Hot Plug Server User Guide E-21 Softwa re Produc t Log Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Installed Revision Update Patch Revision Level Product Name Sal[...]

  • Page 180

    System Support Log Software Records E-22 NCR S10XL Hot Plug Server User Guide Softwa re Produc t Log Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Installed Revision Update Patch Revision Level Product Name Sal[...]

  • Page 181

    System Support Log Software Records NCR S10XL Hot Plug Server User Guide E-23 Softwa re Produc t Log Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Installed Revision Update Patch Revision Level Product Name Sal[...]

  • Page 182

    System Support Log Software Records E-24 NCR S10XL Hot Plug Server User Guide Softwa re Produc t Log Name of Software Package _______________________________ Page __________ System Serial Number Product Number Sales Order Shipped Operating System Initial Date Shipped Warranty Code Date Installed Revision Update Patch Revision Level Product Name Sal[...]

  • Page 183

    System Support Log Software Records NCR S10XL Hot Plug Server User Guide E-25 System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

  • Page 184

    System Support Log Software Records E-26 NCR S10XL Hot Plug Server User Guide System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

  • Page 185

    System Support Log Software Records NCR S10XL Hot Plug Server User Guide E-27 System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

  • Page 186

    System Support Log Software Records E-28 NCR S10XL Hot Plug Server User Guide System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

  • Page 187

    System Support Log Software Records NCR S10XL Hot Plug Server User Guide E-29 System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

  • Page 188

    System Support Log Software Records E-30 NCR S10XL Hot Plug Server User Guide System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

  • Page 189

    System Support Log Software Records NCR S10XL Hot Plug Server User Guide E-31 System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

  • Page 190

    System Support Log Software Records E-32 NCR S10XL Hot Plug Server User Guide System Sof tware Log Page __________ Customer Entry NCR Entry Date/Time NCR Notified Date Start Time NCR Contact Operator Resolution Software Version Nickname PICS ID# Problem (symptom, failure#, error#)[...]

  • Page 191

    System Support Log Current System Configuration NCR S10XL Hot Plug Server User Guide E-33 Curr ent System Configuration This s ection is for recor ding a n d m aint a in in g information about sys tem components and p eriph erals. Com p lete th e followin g on t h e form s provided in th is sec ti on : • Adapter boar d locations • System equ ip[...]

  • Page 192

    System Support Log Current System Configuration E-34 NCR S10XL Hot Plug Server User Guide[...]

  • Page 193

    System Support Log Current System Configuration NCR S10XL Hot Plug Server User Guide E-35 Adapter Bo ard Loc ations Recor d information about each adapter boar d installed in yo ur syst em. PCI Slot 1 PCI Slot 2 PCI Slot 3 Shared EISA Slot 1 Shared EISA Slot 2 EISA Slot 3 EISA Slot 4 EISA Slot 5[...]

  • Page 194

    System Support Log Current System Configuration E-36 NCR S10XL Hot Plug Server User Guide[...]

  • Page 195

    System Support Log Current System Configuration NCR S10XL Hot Plug Server User Guide E-37 Syste m Equipm ent List Page __________ Physical Path LDEV or LU Number Device Model Number Device Serial Number Description Location / Phone[...]

  • Page 196

    System Support Log Current System Configuration E-38 NCR S10XL Hot Plug Server User Guide Syste m Equipm ent List Page __________ Physical Path LDEV or LU Number Device Model Number Device Serial Number Description Location / Phone[...]

  • Page 197

    System Support Log Current System Configuration NCR S10XL Hot Plug Server User Guide E-39 Har dware Conf igura tion As you ma ke c hange s in the syst em, ma ke a l i stin g of the system’ s cur r ent I/O co nfi gurati on i n this se ct io n.[...]

  • Page 198

    System Support Log Current System Configuration E-40 NCR S10XL Hot Plug Server User Guide[...]

  • Page 199

    System Support Log Preventive Maintenance NCR S10XL Hot Plug Server User Guide E-41 Pr eventive Maintenan ce This section i s for entering preventi ve maintenance activi ties. The primary p u rp os e of preventive maintenan ce is to keep unsc hed ule d in ter rupti ons to a mi nimum. Followin g a well-p lan n ed p reve n t ive m aint e n a n ce pr [...]

  • Page 200

    System Support Log Preventive Maintenance E-42 NCR S10XL Hot Plug Server User Guide r equire mor e fr equent cleaning. U s e the P reventive T ime tab l e W or ksheet s pr ovid ed to r ec or d the sc hedul e. General customer p reventive maintenance gu idelines are as follows : Centr al Pr oces sor Unit (CPU) Clean CPUs on a regular basis to pr eve[...]

  • Page 201

    System Support Log Preventive Maintenance NCR S10XL Hot Plug Server User Guide E-43 T erm inals and PCs Clean terminals and PCs and replace b atteries on a r egular basis . I f battery replacement is necessary , follow the proc edures in the documentation that came wi th your terminal or PC. Use this list as a g u ide only . Refer to the documentat[...]

  • Page 202

    System Support Log Preventive Maintenance E-44 NCR S10XL Hot Plug Server User Guide[...]

  • Page 203

    System Support Log Preventive Maintenance NCR S10XL Hot Plug Server User Guide E-45 Preventi ve Mai n ten an ce T imetabl e W orksh eet Y ear __________ Product Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Time Required Scheduled Date Scheduled Time CE or Customer Initial[...]

  • Page 204

    System Support Log Preventive Maintenance E-46 NCR S10XL Hot Plug Server User Guide Preventi ve Mai n ten an ce T imetabl e W orksh eet Y ear __________ Product Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Time Required Scheduled Date Scheduled Time CE or Customer Initial[...]

  • Page 205

    System Support Log Preventive Maintenance NCR S10XL Hot Plug Server User Guide E-47 Preventi ve Mai n ten an ce Reference Sh eet Device Name Special Tools, Equipment, and Materials Preventive Maintenance Procedure Reference Manual (Title, Part #, and Page #)[...]

  • Page 206

    System Support Log Preventive Maintenance E-48 NCR S10XL Hot Plug Server User Guide Preventi ve Mai n ten an ce Reference Sh eet Device Name Special Tools, Equipment, and Materials Preventive Maintenance Procedure Reference Manual (Title, Part #, and Page #)[...]

  • Page 207

    System Support Log Installation Records NCR S10XL Hot Plug Server User Guide E-49 Installa tion Recor d s This section is for attac hing information about the parts and co nf igur ati on of the system a s it wa s shippe d f r om the factory . Attach documents her e such as p acking lists, hardwar e co nf igur ati on r ec or ds, and sof tw ar e inst[...]

  • Page 208

    System Support Log Installation Records E-50 NCR S10XL Hot Plug Server User Guide[...]

  • Page 209

    System Support Log Customer Support Agreement NCR S10XL Hot Plug Server User Guide E-51 Customer Suppo rt Agr eement Attach a copy of your current c ust omer s u p p ort agreement here.[...]

  • Page 210

    System Support Log Customer Support Agreement E-52 NCR S10XL Hot Plug Server User Guide[...]

  • Page 211

    System Support Log List of NCR Support Telephone Numbers NCR S10XL Hot Plug Server User Guide E-53 List of NCR Suppo rt T elephone Numbe rs Thi s sec ti on c ont ai ns suppor t te leph one n umbe rs f or the United States and other areas of the w orld. Call the NCR Faxback sy s tem at 1-803-939-2082 to r eceive a fr ee fax ed list of the latest inf[...]

  • Page 212

    System Support Log List of NCR Support Telephone Numbers E-54 NCR S10XL Hot Plug Server User Guide T oll numbers are marked with an asterisk (*). T oll-f r ee numbers are unavailabl e in those areas. Australia 1-800-069-238 Lux embour g-FR 0800-2998 Austria 06-605722 Malaysia 800-5067 Belgium-FRA 0800-71252 Netherl ands 06-0225121 Belgium-NED 0800-[...]

  • Page 213

    NCR S10XL Hot Plug Server User Guide Index-1 Index Advanced PIO mode ......................................................... 4-11 AFlash BIOS ............................................................. i, 5- 2 – 5 -4 Air flow ............................................................. See Ventilation Auto-configuration mode ................[...]

  • Page 214

    Index Fast boot mode 4-12 Index-2 NCR S10XL Hot Plug Server User Guide Fast boot mode .................................................................. 4-12 Fixed drive types ..................................................... 4 -28 – 4-33 Hard disk block mode ...................................................... 4-1 0 Hard disk size ........[...]

  • Page 215

    Index Video display 4-9 NCR S10XL Hot Plug Server User Guide Index-3 SCSI-2 .............................................. 2-12, 4-18, D-1, D-5 – D- 8 Security .................................................................... 4 -19 – 4-25 Serial ports ...................................................... 4-10, 4 -21 – 4-23 Shadow RAM ....[...]

  • Page 216

    Index Video display 4-9 Index-4 NCR S10XL Hot Plug Server User Guide[...]