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Multi-Tech Systems MVP110 manual

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Table of contents for the manual

  • Page 1

    100 V oice / Fax over IP Networks Standalone V oice/IP Gateway Model MVP1 10 Proprietary Mode Quick Start Guide[...]

  • Page 2

    Quick Start Guide 82050750 Revision A MultiVOIP 100 (Model MVP110) This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-T ech Systems, Inc. All rights reserved. Copyright © 2001, by Multi-Tech Systems, Inc. Multi-T ech Systems, Inc. makes no representations or warranties with respect to[...]

  • Page 3

    iii Contents Introduction ................................................................................... 4 Related Documentation ................................................................. 5 Installing Y our MultiVOIP ............................................................... 6 Unpacking Y our MultiVOIP .............................[...]

  • Page 4

    MultiVOIP Quick Start Guide 4 Introduction Welcome to Multi-T ech's stand-alone V oice/IP Gateway , the MultiVOIP model MVP1 10. The MultiVOIP enables FXS-only analog voice and fax communication over an IP network. Multi- T ech’s new voice/fax gateway technology allows voice and fax communication to ride, with no additional expense, over you[...]

  • Page 5

    5 Introduction Related Documentation The MVP1 10 Quick Start Guide is intended to be used by qualified systems administrators and network managers. This quick start provides the necessary information for a qualified person to unpack, cable, load software, and configure the unit for proper operation. A detailed MVP1 10 User Guide is also provided on[...]

  • Page 6

    MultiVOIP Quick Start Guide 6 Installing Your MultiVOIP The basic steps of installing your MultiVOIP network involve unpacking the units, connecting the cables, and configuring the units using the included management software (MultiVOIP Configuration). The recommended installation process includes three phases that, when completed, result in a full[...]

  • Page 7

    7 Introduction Deploy the VOIP Network The final phase of the installation is deployment of the network. Through the first two phases, the VOIP administrator controls configuration, so when the Client MultiVOIPs are sent to their remote sites, the remote site administrators need only to connect the units to their LAN and telephone equipment. A full[...]

  • Page 8

    MultiVOIP Quick Start Guide 8 Unpacking Your MultiVOIP Remove all items from the box (See Figure 4). MADE IN U.S.A MADE IN U.S.A www.multitech.com Voice/Fax over IP Networks Figure 4. Unpacking Safety Warnings Caution: Danger of explosion if battery is incorrectly replaced. A lithium battery on the voice/fax channel board provides backup power for [...]

  • Page 9

    9 Cabling Cabling Your MultiVOIP Cabling your MultiVOIP involves making the proper Power , Command Port, phone system, and Internet connections. Figure 5 shows the back panel connectors and the associated cable connections. The following procedure details the steps necessary for cabling your MultiVOIP . 1. Connect the power supply to a live AC outl[...]

  • Page 10

    MultiVOIP Quick Start Guide 10 V oice/Fax Channel connector on the back of the MultiVOIP and the other end to the station device. 5. T urn on power to the MultiVOIP by setting the power switch on the right side panel to the On position. W ait for the Boot LED on the MultiVOIP to go of f before proceeding. This may take a couple of minutes. Proceed [...]

  • Page 11

    11 Configure Host MultiVOIP Configuring Your Host MultiVOIP Configuring your Host MultiVOIP involves software loading and configuration. The software loading procedure does not provide every screen or option in the loading process. It is assumed that a technical person with a thorough knowledge of Windows and the software loading process is perform[...]

  • Page 12

    MultiVOIP Quick Start Guide 12 If the Multi-T ech Installation CD window does not display automatically , click My Computer , then right click the CD ROM drive icon, click Open , and then click the Autorun icon. 3. When the Multi-T ech Installation CD dialog box displays, click the Install Software icon. 4. The W elcome dialog box displays. Press E[...]

  • Page 13

    13 Configure Host MultiVOIP 6. The following dialog box selects the COM port of your PC connected to the Command port of the MultiVOIP . From the Select Port list, choose the COM port of your PC. Click OK to continue. 7. The Setup Complete dialog displays. Click Finish to continue.[...]

  • Page 14

    MultiVOIP Quick Start Guide 14 8. The following message displays: Click No to continue. 9. In the program group, double-click Upgrade Software . 10. The following window displays. Click Ye s to continue. 1 1. The IP Protocol Default Setup dialog box displays. The default Frame T ype is TYPE_II . If this does not match your IP network, change the Fr[...]

  • Page 15

    15 Configure Host MultiVOIP The IP address is your unique LAN IP address, and the Gateway address is the IP address of the device connecting your MultiVOIP to the Internet. Click OK when you are finished. 13. The Channel Setup dialog box displays. It is used to define the voice/fax channel interface, voice coder , fax parameters, billing options, s[...]

  • Page 16

    MultiVOIP Quick Start Guide 16 again. This option is available for all interface types. In the Flash Timer box, enter the time, in milliseconds, for the duration of flash hook signals output on the interface. T o dedicate the local voice/fax channel to a remote voice/ fax channel, (so you will not have to dial the remote channel) select the Auto Ca[...]

  • Page 17

    17 Configure Host MultiVOIP 17. The Billing/Security tab displays the parameters for billing options, call authentication, and automatic disconnection. 18. Y ou can set up billing options for inbound and outbound calls by selecting them in the Billing Options group and then entering the charge in cents per number of seconds. 19. The Call Authentica[...]

  • Page 18

    MultiVOIP Quick Start Guide 18 If your country/region is not the default USA, click the Regional tab and select your country or region from the list. 21. T o change the T one Pairs on the Regional tab, select your country or region from the Country/Region list. The T one Pairs group parameters change per your choice. Click OK when finished. 22. The[...]

  • Page 19

    19 Configure Host MultiVOIP database. The host database has the phone numbers of all the MultiVOIPs available for communication on an I P network. This database is downloaded to each Client MultiVOIP as it comes online. Click Add to begin building your phone directory database. 24. The Add/Edit Phone Entry dialog box displays. In the Station Inform[...]

  • Page 20

    MultiVOIP Quick Start Guide 20 25. The Description is optional, but can be useful in associating the channel to the extension. If you want, enter a description of your local phone number . This description identifies the phone number you entered in the previous step. 26. Select the Permit Hunting check box if you want calls to roll over to a second[...]

  • Page 21

    21 Configure Host MultiVOIP 28. Click OK and you are returned to the Phone Directory Database dialog box, which now includes phone number 101 with its IP address, channel number , and description. 29. Click Add and the Add/Edit Phone Entry dialog box displays again. 30. Enter the phone number for the remote MultiVOIP in the Station Information grou[...]

  • Page 22

    MultiVOIP Quick Start Guide 22 32. Enter the IP address of the remote MultiVOIP in the IP Address box in the MultiVOIP Identification group. 33. Click OK and you are returned to the Phone Directory Database dialog box, which now includes the second number and related information in the Phone Number list. 34. When you have finished, click OK . On th[...]

  • Page 23

    23 Configure Host MultiVOIP 35. The Save Setup dialog box displays. Click OK to proceed. 36. After the setup is written to the MultiVOIP , the unit is rebooted. 37. V erify that the BOOT LED on the MultiVOIP is of f after the download is complete. This may take several minutes as the MultiVOIP reboots. 38. Win3.1 users - you are returned to your Pr[...]

  • Page 24

    MultiVOIP Quick Start Guide 24 Configuring Your ClientMultiVOIPs If you are installing a MultiVOIP behind a firewall, you need to add the following UDP ports to your firewall. 900 Signaling Information 5004 RTP Packets 5000 Status Information 5005 RTCP Packets Refer to your firewall user documentation to enter and open these ports. 1. Disconnect th[...]

  • Page 25

    25 Configure Client MultiVOIPs match your IP network, select the Frame T ype from the Frame T ype list. The Frame T ype choices are TYPE_II and SNAP . 4. In the Port Address group, enter the IP Address and IP Mask . In the Gateway Address group, enter the gateway IP address for the client unit. The IP address is your unique LAN IP address, and the [...]

  • Page 26

    MultiVOIP Quick Start Guide 26 Check with your in-house telephone personnel to verify whether your local PBX dial signaling is Pulse or DTMF (tone). Set the Regeneration option accordingly . In the Max Dial Digits box, enter the maximum number of digits allowed when dialing a phone number . The default setting is 5. In the Inter Digit Time box, ent[...]

  • Page 27

    27 Configure Client MultiVOIPs If you changed the voice coder , ensure that the same voice coder is used on the voice/fax channel you are calling. Otherwise, you will always get a busy signal. 9. The Fax group enables you to select the maximum baud rate for faxes and adjust the fax volume. If you do not plan to send or receive faxes on a given voic[...]

  • Page 28

    MultiVOIP Quick Start Guide 28 13. The Automatic Disconnect option limits call duration to the number of seconds entered in the Disconnect After box. The default value of 180 seconds can be changed to any other value up to 65,535 (roughly 18.2 hours). 14. T o change the T one Pairs on the Regional tab, select your specific country or region from th[...]

  • Page 29

    29 Configure Client MultiVOIPs main menu, click Phone Book to display the Phone Directory Database dialog box. In the Database T ype group, click the Client option. The Host IP Address box becomes active. 16. Enter the IP address of the host MultiVOIP in the Host IP Address box. 17. Click OK and you are returned to the main menu. 18. Click Download[...]

  • Page 30

    MultiVOIP Quick Start Guide 30 20. V erify that the Boot LED on the MultiVOIP is of f after the download is complete. This may take several minutes as the MultiVOIP reboots. 21. Y ou are returned to the main menu. Y our MultiVOIP is operational at this time. Repeat this procedure for each of the client units. When all clients have been configured, [...]

  • Page 31

    31 Configure Client MultiVOIPs Deploying the VOIP Network Deploying the VOIP network involves the VOIP Administrator developing the VOIP Dialing Directory and deploying the pre- configured client MultiVOIPs to their remote sites. The remote site administrators need only connect power to the pre- configured MultiVOIP , connect it to their Ethernet L[...]

  • Page 32

    MultiVOIP Quick Start Guide 32 Remote Site Administrator 3. Unpack your MultiVOIP . 4. Connect one end of the power supply to a live AC outlet and connect the other end to the Power connection on your MultiVOIP . FXS Ethernet Connection Power Connection ETHERNET POWER V o ic e/Fax Channel Connec t io n PHONE Figure 5. Remote Site Cable Connection 5[...]

  • Page 33

    33 Deploy VOIP Network Limited Warranty Multi-T ech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material or workmanship for a period of two years from the date of purchase, or if proof of purchase is not provided, two years from date of shipment. MTS MAKES NO OTHER W ARRANTY , EXPRESSED OR IMPLIED, AND ALL IMPL[...]

  • Page 34

    MultiVOIP Quick Start Guide 34 Technical Support Multi-T ech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi- T ech product. If you have any questions about the operation of this unit, or experience difficulty during installation you can contact T ech Support via the following: Cont[...]

  • Page 35

    35 W arranty and Regulatory Information FCC Declaration NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This [...]

  • Page 36

    82050750[...]