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Multi-Tech Systems MTCBA-G-U-F4 manual

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Table of contents for the manual

  • Page 1

    MultiModem ® GPRS USB Wireless Modem MTCBA-G-U-F4 User Guide[...]

  • Page 2

    Copyright and Technical Support Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 2 MultiModem® GPRS USB Wireless Modem User Guide Model MTCBA -G-U-F4 S000444A, Rev ision A Copyright This publication may not be reproduced, in w hole or in part, without prior ex pressed w ritten permission from Multi- Tech Systems, Inc. All rig[...]

  • Page 3

    Table of Contents Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 3 Contents Chapter 1 – Product Descrip tion and Speci fications ............................................................................. ...................4 Product Descr iption ...........................................................................[...]

  • Page 4

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 4 Chapter 1 – P r oduct Descript ion and Specif icat ions Product Description The Multi-Tech MultiModem GPRS is an external data/fax/voice wirele ss modem wi th a USB interface. It supports mobile originated short message s[...]

  • Page 5

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 5 Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be eas ily moved to another location. “Mobile” me[...]

  • Page 6

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 6 Package Contents Unbundled Package Modem w ith No Accessories Bundled Package Modem w ith Accessories 1 modem 1 mounting bracket 1 Quick Start Guide 1 MultiModem CD Note: You must supply a USB cable, bracket screws, and an antenna. 1 modem 1 mounting[...]

  • Page 7

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 7 General Specifications General Specifications Mechanical Dimensions & Weight 4.3" L x 2.4" W x 0.94" H; 4.2 oz. (11 cm x 6.1 cm x 2.4 cm; 119 g) Connectors & Fasten ers A ntenna Connection ty pe : SMA jack Interface Connector: [...]

  • Page 8

    Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 8 Antenna Specifications GSM/EGSM Antenna Requirements/Specifications Frequency Range: 824 – 960 MHz / 1710 – 1990 MHz Impedance: 50 Ohms V S W R : < 2 . 0 : 1 Typical Radiated Gain: 3 dBi on azimuth plane Radiation: Omni Polarization: Vertical [...]

  • Page 9

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 9 Chapter 2 – A ct iv at ion and Instal lat ion Step 1 – Activate Your Wireless Account Please see the wireless account Activation Notices lo cated on the MultiModem CD. Choose the one for your wireless netw ork provider and follow t[...]

  • Page 10

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 10 Step 3 – Connect the Antenna and USB Cable • A ntenna. Connect a suitable antenna to the SMA connector (See antenna specificati ons in Chapter 1). • USB Cable. Connect one end of the USB cable to the modem and the other end to the[...]

  • Page 11

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 11 Step 5 – Attach the Modem to a Flat Surface (Optional) To mount the Wireless Mu ltiModem, do the following: 1. Obtain mounting screws (tw o are needed) that are appropriate for the surface on which you w ill mount the MultiModem. For [...]

  • Page 12

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 12 Step 6 – Install the Modem Driver Introduction Compatibility: This wireless MultiModem is compatible w ith Windows Operati ng Sy stems 2000/2003/XP and Linux. Windows Drivers: The w ireless MultiModem USB driver must be inst alled in [...]

  • Page 13

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 13 5. The next screen is the Please choose your search and installation options. Ensure that Search for the best driver in these locations w ith Search removable media (floppy, CD-ROM…) is selec ted . Click Next . 6. A Windows Logo Testi[...]

  • Page 14

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 14 Part B for Windows XP/2003: Associating PC Port with USB Driver 1. If the Welcome to the Found New Hardware Wizard screen – Can Windows connect to Windows update to search for software? appeared when you w ere installing the driver, i[...]

  • Page 15

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 15 Part C for Windows XP/2003: Installing the Modem INF File 1. If the Welcome to the Found New Hardware Wizard screen asking – Can Windows connect to Windows update to search for software? appears again, select No, not this time . Then [...]

  • Page 16

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 16 Installing the Modem Driver in Windows 2000 Part A for Windows 2000: Installing the USB Driver 1. Connect the USB cable between the MultiModem and the PC. 2. Insert the MultiModem CD into your CD-ROM dr ive. The CD uses the Autorun feat[...]

  • Page 17

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 17 Part B for Windows 2000: Associating PC Port with USB Driver 1. Wait while Window s prepares the next phase of t he installation (associating the PC port with the USB drive). When the Welcome to the Found New Hardware Wizard screen appe[...]

  • Page 18

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 18 Part C for Windows 2000: Installing the Modem INF File 1. After a brief delay, the Welcome to the Found New Hardware Wizard screen appears. Click Next . 2. The Install Hardware Device Drivers screen appears, referring to the Multi-Tech [...]

  • Page 19

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 19 Chapter 3 – Using Y our W ir eless Modem Phone Number for the Wireless Modem • Every w ireless modem will have its ow n unique phone number. • The wireless modem’s phone number may simply be told to the subscriber or be on the[...]

  • Page 20

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 20 Establishing a Voice Call • Enter PIN Code (if required by your w ireless provider) Type AT+CPIN=1234 Responses: OK (PIN Code accepted) +CME ERROR : 16 (Incorrect PIN Code) +CME ERROR : 3 (PIN already entered [w ith +CMEE : 1 mode]) ?[...]

  • Page 21

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 21 Using Short Message Services (SMS) Send a Short Message to a Specified Nu mb er. Type AT+CMGS="8585551212" <press Enter> Then type your message: Please call me soon. <press ctrl Z> The modem may respond with +CMGS:[...]

  • Page 22

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 22 SMS Examples Send Example Send an SMS message to anoth er SMS compatible device at+cmgf=1 (set to text mode) OK at+cpms="SM","SM" (set memory storage when w riting and sending SMS messages) +CPMS: 0,50,0,50 OK at+cmg[...]

  • Page 23

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 23 Receive Example 3: Receiv e SMS messag e in text mode by directly routing the received message to the TE through the serial port using Phase 2+: at+cmgf=1 (set to text mode) OK at+csms=1 (set to Phase 2+) +CSMS: 1,1,1 OK at+cnmi=2,2,0,0[...]

  • Page 24

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 24 Internet Access Internet access can be setup in Windows Dial-Up Netw orki ng (DUN) of the computer t hat the wireless modem is serving. Setup procedures will vary according to t he ty pe of wireless service provider used. To access Dial[...]

  • Page 25

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 25 Create Your Dial-Up Connection in Windows XP/2003 1. Click on Start and then click on Control Panel . 2. In the Control Panel , double-click on Network Connections . 3. On the Network Connections screen on the left-hand side under Netw [...]

  • Page 26

    Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 26 Chapter 4 – Tr oubleshoot ing and Fr equently A sk ed Quest ions Troubleshooting Examples Before calling the Multi-Tech Technical Support, check to the following connections: • The right antenna is connec ted to[...]

  • Page 27

    Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 27 Frequently Asked Questions Which providers can I use? • Two major providers are T-Mobile and AT&T. Does this modem support High-Speed Circuit-Switched Data (HSCSD)? • No, our GSM/GPRS modems do not support H[...]

  • Page 28

    Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 28 A fter changing the + CNMI, + CSCA, or +CSMP command values, the modem doesn’t store them. • When changing these command values, you must use the +CSAS command to store the changes. How do I send an SMS message [...]

  • Page 29

    Appendix A – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 29 Appendix A – W ar r ant y and R epairs Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its pr oducts w ill be free from defects in material or workmanship for a period of two, five, or ten years[...]

  • Page 30

    Appendix A – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 30 Repair Procedures for International Distributors International distributors should contact their MTS International sales represent ative for information about the repair of Mult i-Tech product(s). Please direct your questions regarding tech[...]

  • Page 31

    Appendix B – Waste Electrical and El ectronic Equipment Statement Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 31 Appendix B - W aste Electr ical and Elect r onic Equipment (WEEE) Statement July, 2005 The WEEE directive places an obligati on on EU-based manufacturers, distributor s, retailers and importers to take- back [...]

  • Page 32

    Appendix C – China ROHS Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 32 Appendix C – C -R OHS HT/TS Substanc e Conc ent r at ion 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控?[...]