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Multi-Tech Systems MT2834ZDX manual

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Table of contents for the manual

  • Page 1

    MT2834ZDX-Series External Data/Fax Modem User's Guide[...]

  • Page 2

    User Guid e MT 2834ZDX-Series S000309 A Rev . A Copyright This publication m a y not be repr oduced, in whole or i n part, without pr ior expr essed written p erm iss ion from Mul ti-Tech Syst ems, Inc. Al l rig hts rese rved. Copyright © 2003 Multi-T ech Sy stems, Inc . Multi-T ech S ystem s, Inc. m akes no repr esentatio ns or war ranti es with [...]

  • Page 3

    Table of Contents Multi-Tech Sys tems, Inc . MT2834ZDX U ser's G uide 3 Contents Chapter 1 – Introducti on and Inst allation ................................................................................................. 4 Getting Starte d .....................................................................................................[...]

  • Page 4

    Chapter 1 – Introduc tion and Install ation Multi-Tech Sys tems, Inc . MT2834ZDX U ser's G uide 4 Ch a pt er 1 – I ntr o du c tio n a n d Inst al lat ion Getting Started This guide shows you step-by -step how to set up your Multi-T ech MT2834ZDX –Series modem. For detailed i nformation on how to install, te st, and use your mo dem, see t[...]

  • Page 5

    Chapter 1 – Introduc tion and Install ation Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 5 Modem Installation Step 1: Att ach the Self-Adhesive Fe et The mode m comes w ith a set of self-adhesive plastic fe et, which you c an optional ly attach to the modem. To install, simply peel them from the ir paper strip a nd press them into the [...]

  • Page 6

    Chapter 1 – Introduc tion and Install ation Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 6 Step 3: In stall the Modem Driver If you use W indows 98 +, you must insta ll the modem dr iver, which is installed usi ng the W i ndows Plu g and Play feature. Follow the four-step proc edure below. If y ou use another operati ng system, see t h[...]

  • Page 7

    Chapter 2 – Operat ion Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 7 Cha pter 2 – Op er at ion Front Panel The MT 2834ZDX has ten LED ind icators on the fr ont panel that in dicate sta tus, configurat ion, and activity : Transmit Data. T he TD LED lig hts when the mod em is transmi tting data to another modem. The sta te of the LED [...]

  • Page 8

    Chapter 3 – AT Com m ands, S-Regist ers, and Results Codes Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 8 Chapter 3 – A T C o mm ands , S -R e g ister s and R esult Codes AT Commands This secti on summarizes th e AT commands for th is modem. Command: A T Attention Code Values: n/a Descripti on: The attention cod e precedes all comm a[...]

  • Page 9

    Chapter 3 – AT Com m ands, S-Regist ers, and Results Codes Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 9 Command: $BA n Baud A djust Values: n = 0 or 1 Default: 0 Descripti on: $BA0 Set baud adj ust off, speed conversion on. (Serial port sp eed is indep endent of mo dem data rate.) $BA1 Set baud adj ust on, speed conversion off. (Seri[...]

  • Page 10

    Chapter 3 – AT Com m ands, S-Regist ers, and Results Codes Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 10 Command: %D P n Read Line Probe Data Values: n = 0 or 1 Default: 0 Descripti on: %DP0 Do not rea d and store line probe infor mation from DSP durin g handshake. %DP1 Read and store line probe information fro m DSP during handshake[...]

  • Page 11

    Chapter 3 – AT Com m ands, S-Regist ers, and Results Codes Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 11 Command: $E n V.42 Err or Correctio n at 300 bps Values: n = 0 or 1 Default: 0 Descripti on: $E0 V.42 error corre ction at 300 bp s disable d. $E1 V.42 error corre ction at 300 bp s enabled. Command: $EB n Asy nchronous Word Lengt[...]

  • Page 12

    Chapter 3 – AT Com m ands, S-Regist ers, and Results Codes Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 12 Command: $H n Help Screen s Values: n = 1, 2, or 3 Default: N one Descripti on: $H1 Display Help Scre en #1. $H2 Display Help Scre en #2. $H3 Display Help Scre en #3. Command: I n Inquire Product Code s Values: n = 0, 1, or 2 Defa[...]

  • Page 13

    Chapter 3 – AT Com m ands, S-Regist ers, and Results Codes Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 13 Command: $MB n Modem Ba ud Ra te Values: n = speed Default: 28800 (ZDX ) or 33600 (ZDXb) Descripti on: $MB300 Originate ca ll at 300 bps. $MB1200 O riginate call at 1200 bps. $MB2400 O riginate call at 2400 bps. $MB4800 O riginate[...]

  • Page 14

    Chapter 3 – AT Com m ands, S-Regist ers, and Results Codes Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 14 Command: &R n Clear to Send Control Values: n = 0, 1, or 2 Default: 1 Descripti on: &R0 Let CTS stat e follow RT S state when on line. &R1 Force CT S high (on). &R2 Let CTS drop on disconnect for t ime set by S24, [...]

  • Page 15

    Chapter 3 – AT Com m ands, S-Regist ers, and Results Codes Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 15 Command: &SF n DSR/CD Interaction Control Values: n = 0 or 1 Default: 0 Description: &SF0 Select DSR to follow CD. &SF1 Select DSR t o be independent . Command: $SB n Serial Port Baud Rate Values: n = speed Default: 57[...]

  • Page 16

    Chapter 3 – AT Com m ands, S-Regist ers, and Results Codes Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 16 Command: &W n Store Configuration Values: n = 0 or 1 Default: 1 Descripti on: & W 0 Store curr ent settings in NV RAM ; load them at power-on or follow ing the ATZ com mand instead of loading t he factory defau lts from RO[...]

  • Page 17

    Chapter 3 – AT Com m ands, S-Regist ers, and Results Codes Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 17 Command: %%%AT<C R> Remote Configuration Escap e Sequence Values: n/a Descripti on: Initiates remote con figuration mode w hile online w ith remote mod em. The remote conf iguration escape charact er (%) is defined in regist[...]

  • Page 18

    Chapter 3 – AT Com m ands, S-Regist ers, and Results Codes Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 18 S-Registers Certain modem value s, or parameters, are store d in memory locations called S-register s. Use the S command to read or to a lter the cont ents of S-Register s (see previou s section). Register Unit Range Defaul t Desc[...]

  • Page 19

    Chapter 3 – AT Com m ands, S-Regist ers, and Results Codes Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 19 Result Codes In command mode the M T2834ZDX can send response s, or result c odes, to your computer. R esult codes ar e used by commun icatio ns progra ms and ca n also appear on y our monitor. AT& Q0 selects Multi-T ech resul[...]

  • Page 20

    Chapter 4 – Tr oubleshoot ing Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 20 Chapter 4 – Troubleshoot ing Your M ultiModemZD X modem w as thoroughly t ested at the factor y before it was sh ipped. If you are unable to make a successf ul connection, or if you ex perience data los s or garbled charac ters during your conne ction, it i[...]

  • Page 21

    Chapter 4 – Tr oubleshoot ing Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 21 · Your com munication program setting s might not ma tch the phy sical port the modem is conne cted to. The serial cabl e might be plug ged int o the w rong connector—check y our computer d ocumentation t o make sure. Or you migh t have select ed a COM por[...]

  • Page 22

    Chapter 4 – Tr oubleshoot ing Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 22 · If the modem r eports NO CARR IER, the pho ne was answered at the other end, but no connection was made. Y ou might hav e dialed a wr ong number, a nd a person answ ered instead of a computer, or yo u might have dialed the correct number b ut the other com[...]

  • Page 23

    Chapter 4 – Tr oubleshoot ing Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 23 There A r e Garbage Characters on the Monitor · Your comp uter and t he remote c omputer might be s et to different w ord lengths, stop bits , or parities. If you have conne cted at 8-N-1, try ch anging to 7-E-1, or v ice-vers a , using y our communicatio n [...]

  • Page 24

    Appendix A – Re gulat ory Com pliance Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 24 Appendix A – R eg ulator y Complianc e Regulatory Compliance Regulatory Requir ements for the United States 47 CFR Part 15 Regulation This equipm ent has been te sted and fou nd to comply w ith the limits for a Cl ass B digital devi c e, pursuant to[...]

  • Page 25

    Appendix A – Re gulat ory Com pliance Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 25 47 CFR Part 68 Telecom 1. This equipm ent complies w ith Part 68 of the 47 C FR rules and the r equirement s adopted by the AC TA. Located on this equ ipment is a label that contai ns, among other information , the registratio n number and ringer equ [...]

  • Page 26

    Appendix A – Re gulat ory Com pliance Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 26 Current Requirements for Label Content and Form at Approved termi nal equipment a nd appr oved protect ive circuitry sh all prominently d isplay the follow ing information u sing the format show n below: · Responsi ble party · Product Identif icatio[...]

  • Page 27

    Appendix A – Re gulat ory Com pliance Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 27 Regulatory Requir ements for Canada The follow ing requirements are establ ished under se ction 69.3 of the Telecomm unicat ions Ac t for purposes of section 5 of the Tel ecommunicat ions Apparatus R egulations . Registered equipment shall bear the fo[...]

  • Page 28

    Appendix A – Re gulat ory Com pliance Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 28 (e) Certification N umbers grante d prior to the implementation of the above marking format are grandfather ed. (i) For previously certified T E, the self-mar king format sha ll consist of the old certification number preceded by “IC:” For ex ampl[...]

  • Page 29

    Append ix B – T echnic al Spec ific ations Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 29 Appendix B – T e ch nical Specif icat ions Your MT 2834ZDX fax modem meets the fol lowing specifi c ation s: Model Numbers MT2834ZD X, MT 2834ZDXb Data Rates (Mod em) 33.6K and 31.2K (ZDXb only), 28. 8, 26.4K, 24K, 19.2K, 16. 8K, 14.4K, 12K, 96[...]

  • Page 30

    Append ix C – W arr anty and Ser vice Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 30 Appendix C – W arrant y a nd Ser v ice Warran ty Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be f ree from defects in material or workmanship for a period of two, five, or ten years (depending on m odel) from date[...]

  • Page 31

    Append ix C – W arr anty and Ser vice Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 31 Online Warranty Registration If you have access to the W orld W ide W eb, you can register your M ulti- Tech product o nline at the follow ing URL: http://www .multitech.com/register / About the Interne t Multi-T ech maintains a W orld Wide W eb site [...]

  • Page 32

    Index Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 32 Inde x A AT command s , 8 AT C omma nds Ans we rb ac k &A , 8 Asymmetrica l Bit Rate &RA , 14 Asy n chronous Word Leng th $EB , 11 AT Comm and Control %DC , 9 Auto Sp eed Detection in Answer Mode #A , 8 Auto-Relia ble Buff ering $A , 8 Baud A djust $BA , 9 Call Card Tone Detec[...]

  • Page 33

    Index Multi-Tech Sys tems, Inc. MT2834ZDX U ser's G uide 33 L Labe l content and for ma t , 26 LED indic ators , 7 LINE C onnection , 5 M modem dr iver insta llation , 6 N None of the LEDs light w hen the m odem is on , 20 P Part 68 of the FCC rules , 25 PHONE Connectio n , 5 POWER Connection , 5 Power-On Test , 5 R Reg iste r y our modem , 31[...]