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Multi-Tech Systems ISI5634UPCI manual

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Table of contents for the manual

  • Page 1

    Intelligent Serial Interface Server Cards ISI5634UPCI & ISI9234PCIE User Guide[...]

  • Page 2

    2 User Guide P/N S000442C, Revision C Models ISI9234PCIE-4 & ISI9234PCIE-8 Models ISI5634UPCI-4 & ISI5634UPCI-8 This publication may not be reproduced, in whole or in part, without pr ior exp re ss ed w rit te n pe rmi s si on fr om Multi-Tech System s, Inc. All rights reserv ed. Copyright © 2009 by Mult i-Tech Systems, Inc. Multi-Tech Sys[...]

  • Page 3

    Table of contents 3 C ONTENTS C HA PTER 1—I NTRODUCTI ON AND D ESCRIPTION ............................................................................................................... 4 How to Use Th is Manual ........................................................................................................ ...............................[...]

  • Page 4

    Chapter 1 – Introduction and Descriptio n 4 Chapter 1—Introduction and Description How to Use This Manual This manual describes the Multi-Te ch Intelligent Seri al Interface, Server Ca rds Models ISI5634UPCI-4/8 and ISI9234PCIE-4/8. The UPCI Ca rds install on Universal PCI-bus archi tec ture and the PCI Express cards install on PCI Express-bus [...]

  • Page 5

    Chapter 1 – Introduction and Descriptio n 5 Note: T h o u g h t h e s e m o d e m s a r e c a p a b l e o f 5 6 K b p s download performance, line impairm ents, public telephone infrastructure flaws, and other ex ternal technological facto rs cu rr en tly pr ev en t connections from reaching this maximum 56K bp s s peed. Modems on the ISI Card ar[...]

  • Page 6

    Chapter 1 – Introduction and Descriptio n 6 Technical Specifications Computer Requirements • Pentium ® - based PC • Microsoft Windows 2003, Windows XP, Windo ws 20 00 Profe ssional, Windows 2000 Server and Advanced Ser ver, Windows Vista , Windo ws 2008, or Linux (kernel 2.4.x). • a CD-ROM drive (or, if software/drivers have been downloade[...]

  • Page 7

    Chapter 2 – Hardware Installation 7 Chapter 2—Hardware Installation Introduction This chapter describe s inst allation of the Multi-Tech ISI as an expansion card in your PCI-bus comp uter. Safety Warnings • This product must be installed by a quali fied service person. • When installi ng or servicing this product, the phone lines must be di[...]

  • Page 8

    Chapter 2 – Hardware Installation 8 5. Locate the unused PCI slot you will be using for your ISI Card and remove the slot cover a ccording to instructions in your c o mpu te r' s 6. Install the ISI Card into the selected expansion sl ot in the same manner as any other add-on card, as instructed in your computer’s documentation. 7. Fasten t[...]

  • Page 9

    Chapter 3 – Software Installation 9 Chapter 3—Software Installation Introduction The ISI Cards ship with drivers and software fo r each of the following operating systems: Windows Server ® 2008, Windows ® Vista, XP, 2003, 2000 Server, 2000 Ad van ce d Se rv er , and Linux. The ISI drivers are the same for the ISI5634-UPCI and the ISI9234-PCI [...]

  • Page 10

    Chapter 3 – Software Installation 10 Driver Installation for Windows Server 2008 and Vista The following driver install ation pro cedure is based on Windows Server 2008 64-bit Operating System. The procedure may vary slightly for the Windows Server 2008 32-bit Operatin g System and Vista. Card Driver Installation 1. Power up you r com puter. 2. W[...]

  • Page 11

    Chapter 3 – Software Installation 11 5. The next screen pro mpts y ou to Insert the disc that came with your PCI Serial Port . If you have the disc that came with your card, insert it now. Click Next . Windows may prompt you to search online, but this is not necessary. 6. Searching disc for software…scre en appears. 7. Windows can’t verify th[...]

  • Page 12

    Chapter 3 – Software Installation 12 8. When the soft w are for this dev ice has been successfully installed screen ap pears, Windows has finished installing the driver software for this device: Multi-Tech ISI 5634UPCI/ISI9234PCIE 8 Port Analog Modem Card. Click Close . Installation of the Communications Port 9. A Found New Hard w a re – Multif[...]

  • Page 13

    Chapter 3 – Software Installation 13 10. The Found New Hardware – Multifunction Devi ce scr een appears. If you have the disc that came with your device, insert it now. The ISI Card CD is still in the CD ROM drive. Click Next . 11. Searching disc for software…screen app ears. 12. Windows can’t verify the publisher of this driver software sc[...]

  • Page 14

    Chapter 3 – Software Installation 14 13. The Found Ne w Hard ware – Multi-Tech Communications Por t (COM3 ) screen appears. The software for this device has been su ccessfully install ed. Windows has finished installing the driver software for this device: Multi-Tech Communications Port . Click Close . 14. If you open Device Manager, you will s[...]

  • Page 15

    Chapter 3 – Software Installation 15 Installation of the Modem 15. A Found New Hardware – Multifuncti on Dev ice screen appears and asks: Allow Windows to search online for driver soft ware for your MultiTech Sy stems MT9234SMI? Select Don’t search online . 16. The Found New Hardware – MultiTech Systems MT9234SMI-V92 screen appears. If you [...]

  • Page 16

    Chapter 3 – Software Installation 16 17. Searching disc for software screen appears. 18. Windows can’t verify the publisher of this driver software screen appears. 19. Select Install this driver software anyway 20. The software for this device has be e n been successful ly installed screen a ppears. Windows has finished installing the driver so[...]

  • Page 17

    Chapter 3 – Software Installation 17 22. View the Device Manager as the Modem s are being installed. For the ISI1-4, the ins tal l ati on wi zar d must instal l four Mul tifunc tion Devic es. Similarly, for the ISI1- 8, t he in sta llati on w izar d mus t in stal l eig ht Multifunction Devices under Other Devices. When Multi-Tech Systems MT923 4S[...]

  • Page 18

    Chapter 3 – Software Installation 18 Delete Modem Drivers. 1. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Modems to expand the list. 3. Select one of the modem drivers bein g u sed with the ISI Card. The modem drivers are designated "MultiTech systems MT56[...]

  • Page 19

    Chapter 3 – Software Installation 19 4. At the Confirm Device Re m ov al screen, click OK . 5. Repeat steps 4 and 5 for e ach a dditional modem driver to be removed. Delete COM Ports. 1. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Ports (COM & LPT) to expan[...]

  • Page 20

    Chapter 3 – Software Installation 20 4. Right-click on the first port to be deleted (the order of removal is not important) and select "Uninstall." 5. At the Confirm Device Rem ov al screen, click OK . 6. Repeat steps 4 and 5 for e ach a dditional ISI COM port to be removed.[...]

  • Page 21

    Chapter 3 – Software Installation 21 Delete ISI Card Driver. 1. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Multi-port serial adapters to e xpand the list. 3 . Select the entry for the specific ISI Card to be removed, ei t he r "M u l ti T e ch ISI5634UPCI[...]

  • Page 22

    Chapter 3 – Software Installation 22 Driver Installation for Windows XP/2003/2000 The following driver install ation pro cedure is based Windo ws XP 32-bit Operating System. The procedure m ay vary slightly for the Windows 2003 and 200 0 Operating Systems. A series of 'installation wizard' scr eens will appear repeatedly d uri ng this p[...]

  • Page 23

    Chapter 3 – Software Installation 23 4. Please choose y our search and installation options screen appears. Select Include this location in the search: and Click Browse. Bro wse to the Dri vers folder on your ISI product CD, then select the Drivers folder and then the Win2k-XP-2003 folder, then the Win32bit-2k-XP-2003 folder. If you are installin[...]

  • Page 24

    Chapter 3 – Software Installation 24 7. Please w ait while the w izard installs the soft w a r e.. screen appears. 8. A completing the Found Ne w Hard ware Wizard screen appears. Click Finish. Port and Modem Installation Immediately after the ISI Card driver installation has been completed, another set of inst allation wizard screens will appear.[...]

  • Page 25

    Chapter 3 – Software Installation 25 Port Installation. T hi s i s t he beginni ng of a sequence of screens that will be repeated for each port t o be insta lled. Respond to the wizard screen s as follo ws: 1. If the Welcome to the Foun d Ne w Hardware Wizard screen – Can Windows connect to Windows update to search for software? appeare d when [...]

  • Page 26

    Chapter 3 – Software Installation 26 3. Please choose y our search and installation options screen appears. Select Include this location in the search:. C lick Browse. This may al ready be p opulated with the correct path from the first wizard; in t hat case simply click Next and skip step 5. 4. Browse to the Drivers folder on your ISI product CD[...]

  • Page 27

    Chapter 3 – Software Installation 27 7. For each p ort , a completion screen will appear. Click Finish. This wizard screen sequence will be repeated for e ach por t, four tim es f or th e IS I92 34P CIE -4 a nd e ight tim es fo r t h e ISI9234PCIE-8. Modem Driver Installation. Next, a small message dialog windo w wi ll emerge briefly fr om the &a[...]

  • Page 28

    Chapter 3 – Software Installation 28 2. The Found New Hardware Wizard screen appears with Multi-Te ch Systems MT9234SMI. Click on Install from a list or specific location (Adv anced) . Then click Next . 3. At each Found Ne w Hard ware Wizard —Please choose your searc h screen , select "Include this location ..." and browse to CDROM-dr[...]

  • Page 29

    Chapter 3 – Software Installation 29 6. Transient screens will appear wh ile files are being copied. 7. For each p ort , a completion screen will appear. Click Finish. This wizard screen sequence will be repeated for e ach m o dem, four t ime s fo r th e ISI -4 a nd ei ght t imes for the ISI-8. 8. When all mod ems have been in stalled, you nee d [...]

  • Page 30

    Chapter 3 – Software Installation 30 Un-Installing ISI Drivers C o n d u c t t he u n - i n s t a l l a t i o n i n t h i s o r d e r : r e m o v e t he m o d e m s asso ciate d with the ISI Card first, then the ports, and, finally, th e I S I d r iv e r . F o l lo w i ng t hi s p ro c e d ur e wi l l en s u re re m ov al of all ISI components. W[...]

  • Page 31

    Chapter 3 – Software Installation 31 3. Select one of the modem d rivers bein g u sed with the ISI Card. The modem drivers are designated "MultiTech systems MT9234SMI" (followed by numbe r desig nations for all mo de ms e xc ep t th e fi rs t, # 2, #3 , et c. ). Right-click on the first modem driver to be deleted (the order of removal i[...]

  • Page 32

    Chapter 3 – Software Installation 32 Delete COM Ports. 1. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Port s (COM & LP T) to expand the list. 3. Select one of the COM p ort s being used with the ISI Card. These are designated as "MultiTech Communicatio[...]

  • Page 33

    Chapter 3 – Software Installation 33 5. At the Confirm Dev ice Removal screen, click OK . 6. Repeat steps 4 and 5 for e ach additional ISI COM port to be removed. Delete ISI Card Driver. 2. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Mul t i-port s erial adapte[...]

  • Page 34

    Chapter 3 – Software Installation 34 5. At the Confirm Dev ice Removal screen, click OK . 6. Repeat steps 4 and 5 for e ach additional ISI Card to be removed. 7. Shut down the comp uter. 8. With the computer's power off, you can remove the ISI Card p hysi cally fro m the co mpute r.[...]

  • Page 35

    Chapter 3 – Software Installation 35 Installing the ISI Driver in Linux Multi T ech ' s ve rsio n 1 . 01 dr i v er f or th e ISI Card s wor k s wit h the 2.4.x Linux kernel. It has been tested with RedHat Release Versions 7.3, 8.0, and 9.0. System Requirements, Prerequi sites, & Conditions of Use Hardware Platform: Intel x86 Linux kernel[...]

  • Page 36

    Chapter 3 – Software Installation 36 Creating Linux TTY Device Names 1. This driver retains the standard serial de vice properties: dial-in port fil e s (named i n the f orm "ttyM Uxy"), and call-out port files (named in t he fo rm " cu mx y" ). F i le names of thes e two special types beco me associated wi t h ea ch ser ial p[...]

  • Page 37

    Chapter 3 – Software Installation 37 Configuring your Mode ms for your Country Different countries have di fferent req uirements for how modems must function. Therefore, before you use the modems in your ISI Card, you must configure them to ma tch the defaults of the count ry in whi c h you are u sing them. Use the Global Wizard to configure each[...]

  • Page 38

    Chapter 4 – Reset Utility 38 Chapter 4 – Reset Utility The Reset Utility allows you to reset a single mod em or reset all the modems. PREREQUISITE: The ISI driver s must be install before the Reset Utility can function. 1. Insert the ISI Product CD into the CD-ROM drive. The CD starts auto matically. Any other utility accessing the first com po[...]

  • Page 39

    Appendices 39 Appendices Appendix A – Cable Wiring Diagrams The four modems on the ISI-4 are atta ched to pho ne r ece pt acl es b y a s ing le f an- ou t c ab le th at ha s an R J45 connector on one end (which connects to the card) and four RJ11 connectors on the ot her end (which con nect to phone recept acles). The eight modem s ISI-8 are serv[...]

  • Page 40

    Appendices 40 Appendix B – Regulatory Information Note: This equipment has been tested and found to comply with the limits for a C lass B d igital devic e, purs ant to Part 15 of the FC C rules. These limits are designed to provide reasonable protection against har mfu l int erf ere nce when the e qui pme nt i s ope rat ed i n a resi den ti al in[...]

  • Page 41

    Appendices 41 Appendix C – Waste Electrical and Electronic Equipment (WEEE) Statement July, 2005 The WEEE directive places an obligation on EU-based m anufacturers, distri butors, retailers and importers to take-back electronics produ cts at t he end of their useful life. A sister Directive, ROHS (Restriction of Hazardous Substances) complem ents[...]

  • Page 42

    Appendices 42 Appendix D – C-ROHS HT/T S Substance Concentration 依照中国 标 准的有毒有害物 质 信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国 RoHS ，下表列出了 Multi-Tech Sy[...]