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Multi-Tech Systems F2 manual

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Table of contents for the manual

  • Page 1

    MultiModem ® GPRS Wireless Modem MTCBA-G-F1/F2 User Guide[...]

  • Page 2

    Copyright and Technical Support Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 2 MultiModem® GPRS User Guide Wireless Modem MTCBA -G-F1/F2 S000304M, Revision M Copyright This publication may not be reproduced, in w hole or in part, without prior ex pressed w ritten permission from Multi- Tech Systems, Inc. All rights reserved. [...]

  • Page 3

    Table of Contents Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 3 Contents Chapter 1 – Product Descrip tion and Speci fications ............................................................................. ...................4 Product Descr ipti on ..............................................................................[...]

  • Page 4

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 4 Chapter 1 – P r oduct Descript ion and Specif icat ions Product Description The Multi-Tech MultiModem® GPRS is an external data/fax/voice wireless modem . It also supports mobile originated short message service (SMS) and mo[...]

  • Page 5

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 5 Installation Instructions for Hazardous Locations 1. The modems are open devices intended for installation in an ultimate enclosure suitable for the intended application. 2. THIS EQUIPMENT IS SUITABLE FOR USE IN CLASS I, DIVISI[...]

  • Page 6

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 6 Specifications General Specifications Standards GPRS Class 10 operation Band, Frequency Dual-band 850/1900 or 900/1800 GSM/GPRS Packet Data Up to 85K bps Circuit Sw itched Data 14.4K GSM circuit switched dat a transparent and n[...]

  • Page 7

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 7 Electrical Characteristics Electrical Characteristics Switching the GSM modem on/off The device is permanently powered (w hen c onnected to the power supply). Voltage Range Voltage range : 5 to 32V DC GND : 0V Over voltage and [...]

  • Page 8

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 8 Interfaces The Wireless MultiModem has several interfaces: LED function indicati ng operating status External antenna (via SMA connector) Serial and control link (via 15 pins SUB D) Power supply (via 2.5mm miniature power jack)[...]

  • Page 9

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 9 Chapter 2 – Act iv at ion and Instal lat ion Step 1 – Activate Your Wireless Account Pre-Configured Multi-Tech Products Each Multi-Tech wireless product has been pre- configured to operate on a w ireless network. A ctiva te Your Wirele[...]

  • Page 10

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 10 Step 3 – Hook up the Antenna, Serial Cable, and Power Antenna Connect a suitable antenna to the SMA connec tor (see antenna specifications on page 9). An te nna C onn ect or (SMA type) Serial Cable Connect both sides of the serial and c[...]

  • Page 11

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 11 Power Plug the power supply cable into the modem. For two-piece transformer pow er supply (International) . • Connect the AC cord receptacle into the transformer block. • Connect the AC cord plug into the power outlet. For one-piece t[...]

  • Page 12

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 12 Step 4 – Optional – Attach the Modem to a Flat Surface To mount the Wireless Mu ltiModem, do the following: 1. Obtain mounting screws (tw o are needed) that are appropriate for the su rface on which you w ill mount the modem. For exam[...]

  • Page 13

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 13 Step 5 – Install the Modem Driver Introduction Compatibility: The wireless modem is compatible w ith Windows 2000/2003+, Windows XP, and Linux. Windows: Windows operating systems require a modem driver to be installed. See the example b[...]

  • Page 14

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 14 Chapter 3 – Using Y our W ireless Modem Phone Numbers for the Wireless Modem • Every w ireless modem will have its own unique phone number. • The phone number may simply be given to you by your wire less service provider or it may be [...]

  • Page 15

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 15 Establishing a Voice Call • Enter PIN Code (if required by your w ireless provider) Type AT+CPIN=1234 Responses: OK (PIN Code accepted) +CME ERROR : 16 (Incorrect PIN Code) +CME ERROR : 3 (PIN already entered [w ith +CMEE : 1 mode]) • I[...]

  • Page 16

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 16 Using Short Message Services (SMS) Send a Short Message to a Specified Nu mb er. Type AT+CMGS="8585551212" <press Enter> Then type your message: Please call me soon. <press ctrl Z> The modem may respond with +CMGS:<[...]

  • Page 17

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 17 SMS Examples Send Example Send an SMS message to anoth er SMS compatible device at+cmgf=1 (set to text mode) OK at+cpms="SM","SM" (set memory storage when w riting and sending SMS messages) +CPMS: 0,50,0,50 OK at+cmgs=&q[...]

  • Page 18

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 18 Receive Example 3: Receiv e SMS message in text mo de by directly routing the receiv ed message to the TE through the serial port using Phase 2+: at+cmgf=1 (set to text mode) OK at+csms=1 (set to Phase 2+) +CSMS: 1,1,1 OK at+cnmi=2,2,0,0,0 [...]

  • Page 19

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 19 Internet Access Internet access can be setup in Windows Dial-Up Netw orki ng (DUN) of the computer t hat the wireless modem is serving. Setup procedures will vary according to t he type of wireless service provider used. To access Dial-Up N[...]

  • Page 20

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 20 Create Your Dial-Up Connection in Windows XP/2003 1. Click on Start and then click on Control Panel . 2. In the Control Panel , double-click on Network Connections . 3. On the Network Connections screen on the left-hand side under Netw ork [...]

  • Page 21

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 21 Mobile PhoneTools For initial configuration of your w ire less device, Multi-Tech offers a Windows ® based mobile PhoneTools Mobile PhoneTools is a communication software program included on your MultiModem CD. You c an install this progra[...]

  • Page 22

    Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 22 Chapter 4 – Troubleshooting and Fr equently A sk ed Quest ions Troubleshooting Examples Before calling the Multi-Tech Technical Support, check to the following connections: • The right antenna is connec ted to the m[...]

  • Page 23

    Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 23 Frequently Asked Questions Which providers can I use? • Two major providers are T-Mobile and Cingular. • We are Cingular approved. Does this modem support High-Speed Circuit-Switched Data (HSCSD)? • No, our GSM/GP[...]

  • Page 24

    Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 24 A fter changing the + CNMI, + CSCA, or +CSMP command values, the modem doesn’t store them. • When changing these command values, you must use the +CSAS command to store the changes. How do I send an SMS message to a[...]

  • Page 25

    Chapter 6 – Reference Information Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 25 Chapter 6 – Ref er enc e Inf or m at ion Wireless Modem Reference Information Data Cable Diagram – No Voice[...]

  • Page 26

    Chapter 6 – Reference Information Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 26 Data Cable Diagram – with Voice Fused DC Power Cable Dimensions How to Change the Fuse The Fused DC power cable is provided when a single unit is purchased.[...]

  • Page 27

    Appendix A – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 27 Appendix A – W arranty and R epairs Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its pr oducts w ill be free from defects in material or workmanship for a period of two, five, or ten years (depen[...]

  • Page 28

    Appendix A – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 28 Repair Procedures for International Distributors International distributors should contact their MTS International sales represent ative for information about the repair of Mult i-Tech product(s). Please direct your questions regarding technica[...]

  • Page 29

    Appendix B – WEEE Statement Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide 29 Appendix B - W aste Electr ical and Elect ronic Equipment (WEEE) Statement July, 2005 The WEEE directive places an obligati on on EU-based manufacturers, distributor s, retailers and importers to take- back electronics products at the end of their us[...]