Mitel INT1400 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Mitel INT1400, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Mitel INT1400 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Mitel INT1400. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Mitel INT1400 should contain:
- informations concerning technical data of Mitel INT1400
- name of the manufacturer and a year of construction of the Mitel INT1400 item
- rules of operation, control and maintenance of the Mitel INT1400 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Mitel INT1400 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Mitel INT1400, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Mitel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Mitel INT1400.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Mitel INT1400 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    INT1400 MITEL Cordless Telephone User Guide INT1400.book Page 1 Monday, Augus t 4, 2008 2:46 PM[...]

  • Page 2

    INT1400.book Page 2 Monday, Augus t 4, 2008 2:46 PM[...]

  • Page 3

    Notice This Mitel ® INT1400 User Guide is released by Mitel as a guide for end-users. It pro- vides information necessary to use the INT 1400 endpoint. The contents of this user guide, which reflect current Mitel standards, are subject to revision or change without notice. Some features or applications men tioned may require a future release and a[...]

  • Page 4

    iii INT1400 Cordless T elephone User Guide CONTENTS P A GE T able of Contents IMPORT ANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . V W ARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VII SAVE THESE INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IX [...]

  • Page 5

    iv INT1400 Cordless T elephone User Guide CONTENTS P AGE USING Y OUR PHONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Starting the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 How to[...]

  • Page 6

    v INT1400 Cordless T elephone User Guide Impor tant Safet y Instructions NOTE: For use with CSA Certified (NRTL/C) Mitel ® 3000 system only . When using your telephone equipment, basi c safety precautions sh ould always be fol- lowed to reduce the risk of fire, electrical shock, and injury to persons, in cluding the following: • Read and underst[...]

  • Page 7

    vi INT1400 Cordless T elephone User Guide • Unplug this product from the wall outlet and refer servicin g to qualified service personnel under th e following conditi ons: — When the power supply cord is damaged or frayed. — If liquid has been spilled into the product. — If the product has been exposed to rain or water . — If the product d[...]

  • Page 8

    vii INT1400 Cordless T elephone User Guide Warnings Unplug all electrical applian ces when you know an elect rical storm is approaching. Lightning can pass throug h your household wiring and damage any device connected to it. This phone is no exception. NOTE: Do not attempt to unplug any app liance durin g an electrical storm. Range The INT1400 cor[...]

  • Page 9

    viii INT1400 Cordless T elephone User Guide Radio Interference Radio interference may occasionally cause buzzing and humming in your cordless handset or clicking no ises in the b ase un it. This interferen ce is cause d by external sources, such as a TV , refrigerator , vacuum cleaner , fluorescent lighting, computer equipment, or electrical storm.[...]

  • Page 10

    ix INT1400 Cordless T elephone User Guide Save These Instructions Finally , it should be noted that some cord less telephones operate at frequencies that may cause interference to nearby TVs and VCRs. T o minimize or prevent such inter- ference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference i[...]

  • Page 11

    INT1400.book Page x Monday, Augus t 4, 2008 2:46 PM[...]

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    1 FINDING YOUR W A Y INT1400 Cordless T elephone User Guide Finding Y our Way SECTION CONTENTS P AGE Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About This Gui de . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 About Your Ph one . . . . . .[...]

  • Page 13

    2 INT1400 Cordless T elephone User Guide W ELCOME Congratulations on your purch ase of the Mitel ® INT1400 cordless telephone. The INT1400 is designed to work on an Mitel 3 000 system to provide you with access to multiple lines, Caller ID, and oth er phone system feat ures. T o help familiarize you with the features of the INT1400, read th is use[...]

  • Page 14

    3 FINDING YOUR W A Y INT1400 Cordless T elephone User Guide A BOUT T HIS G UIDE This guide contains instru ctions for using the INT1400 cordless telephon e on the Mitel telephone system. T o help you find infor mation more quickl y , this guide is divided into two sepa rate sections, as indicated by the tab s. These sections incl ude the following:[...]

  • Page 15

    4 INT1400 Cordless T elephone User Guide The following pages describe the basic functions of the dialpad buttons and message display indicators. Dialp ad and Indicators DEF AU L T BUTTON (LABEL) DEF AUL T BUTTON (LABEL) 1 Headset Jack 9 Hold Button ( ) 2 Message Display 10 Redial Button ( ) 3 T ransfer Button ( ) 11 Channel Button ( ) 4 T alk Butto[...]

  • Page 16

    5 FINDING YOUR W A Y INT1400 Cordless T elephone User Guide Basic Message Display Functions Basic Button Functions ICON FUNCTION ACTION The connection has b een made between the hand- set and the b ase unit. Press to answer or make a call. The handset ringer switch is turned off. Press and hold on the side of handset to turn the ringer on. The hand[...]

  • Page 17

    6 INT1400 Cordless T elephone User Guide NOTE: Because the telepho ne system allows customized feature keys, your phone may have been reprogrammed so that the feature button s do not match those described in this guide. Display Y our INT1400 has two lines o f display with 16 charact ers per line. When your phon e is idle, this display shows your ex[...]

  • Page 18

    7 FINDING YOUR W A Y INT1400 Cordless T elephone User Guide INT1400 I NST ALLATION This section describes how to install the INT1400. Follow the instructions below . Selecting the Location Select a location for th e INT1400 that is away from excessive h eat or humidity . The base unit of your INT1400 can be placed on a desk or tabletop near a stand[...]

  • Page 19

    8 INT1400 Cordless T elephone User Guide Connecting Power to the Base and Charger Unit s Connect the smaller AC adapter with the yell ow ring on the connector to the yellow jack on the back of the charger unit, as shown below . NOTE: A blinking LED on the charger indicates th e handset is not s eated prop erly , the battery is not hooked up, or the[...]

  • Page 20

    9 FINDING YOUR W A Y INT1400 Cordless T elephone User Guide W all Mounting Y ou can mount your INT1400 either on a standard wall plate or directly on a wall. Follow the instructions below . St andard W all Plate Mounting Y our INT1400 is designed to be mounted on a standard wall plate. T o attach the wall mount stand to th e base unit: 1. Slide the[...]

  • Page 21

    10 INT1400 Cordless T elephone User Guide Direct W all Mounting If you do not have a standard w all plate, you can mount your phone directly on a wall. Before mounting your ph one, consider the following: • Select a location away from electrical cab les, pipes, or other items behi nd the mounting location that could cause a hazard when inserting [...]

  • Page 22

    11 FINDING YOUR W A Y INT1400 Cordless T elephone User Guide Charging Unit W all Mounting The charging unit is als o designed to be wall moun ted. Before moun ting the charging unit, consider the fol lowing: • Select a location away from electrical cab les, pipes, or other items behi nd the mounting location that could cause a hazard when inserti[...]

  • Page 23

    12 INT1400 Cordless T elephone User Guide 3. Slide the wall mount stand into the notches on the bottom of the charging unit, as shown on the right. 4. Place the cha rging unit on the posts of th e wall screws and push down until it i s firmly seated, as shown on the right. 5. Plug the AC adapter into a standard 120V AC wall outlet. Att aching the B[...]

  • Page 24

    13 FINDING YOUR W A Y INT1400 Cordless T elephone User Guide 3. Press firmly until the be lt clip snaps into place. T o remove the belt clip fr om the handset : Press the retaining clip in toward the belt clip blade and slide the clip up at the same time. Once the belt clip is removed, reinstall the cover ta b. INT1400.book Page 13 Monday , August [...]

  • Page 25

    14 INT1400 Cordless T elephone User Guide Inst alling the Hand set Battery Pack T o install the battery pack: 1. Remove the battery co ver by press- ing the latch and slid ing the cover down and off of the handset. 2. Connect the batte ry pack connec- tor , observing correct polarity to the jack inside the battery compart- ment, as sho wn on the r [...]

  • Page 26

    15 FINDING YOUR W A Y INT1400 Cordless T elephone User Guide Charging the Hand set Battery Pack T o charge the battery pack: 1. Place the handset into the char ger unit. 2. V erify the CHARG E indicator lights. If the CHARGE indicator does not light, check to see that the AC adapter is plugged in and that the handset is making good contact with the[...]

  • Page 27

    16 INT1400 Cordless T elephone User Guide Cleaning Charging Unit Cont act s T o maintain a good char ge, it is important to clean all charging contacts on the hand set and charging unit about once a month. Use a pencil eras er or other contact cleaner to clean the battery charging contacts. Do not use any l iq- uids or solven ts. Base Unit s and Ha[...]

  • Page 28

    17 FINDING YOUR W A Y INT1400 Cordless T elephone User Guide Selecting a Ring T one The ability to chang e your ring tone i s helpful in close-qu artered environments. If your ring tone is un ique, you can quickly ident ify when a call is ringing on y our end- point. T o select the type of ring tone for your endpoint: On standby mo de, press on the[...]

  • Page 29

    18 INT1400 Cordless T elephone User Guide A BOUT V OICE M AIL V oice mail services are available only on those systems equipped with the option al voice mail module. W ith the voice mail a pplication, you and other call ers can send and receive recorded messages from any st ation or touchtone telephone. T o use this and other features, each user (y[...]

  • Page 30

    19 USING YOUR PHONE INT1400 Cordless T elephone User Guide Using Y our Phone SECTION CONTENTS P AGE Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 St arting the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 How to use your INT1400 Cordless Phone . . . . . . . . . [...]

  • Page 31

    20 INT1400 Cordless T elephone User Guide I NTRODUCTION Now that you know what your INT1400 can do, it’ s time to start using it. In this sec- tion, you’ll learn how to make and r eceive calls, transfer calls, retrieve voice mail messages, and much more. S T ARTING THE P HONE NOTE: Before using your INT14 00, make sure to raise the antenna of t[...]

  • Page 32

    21 USING YOUR PHONE INT1400 Cordless T elephone User Guide H OW TO USE YOUR INT1400 C ORDLESS P HONE Receiving and Making Calls T o receive an internal call that is ringing: D isplay shows EXTENS ION XX MM:SS; Press TA L K or the Line button . NOTE: If the phone system has be en programmed to show na mes for extensions, the display will show the n [...]

  • Page 33

    22 INT1400 Cordless T elephone User Guide 2. Dial feature code 712. (Display shows ENTER P ARK ZONE.) 3. Dial a park zone 1-5. Three beep tones are he ard and now the call can be retrieved from any extension on the system by dialing feature code 712. NOTE: When a call is parked in any zone, there is no indication in the display . 4. T o retrieve th[...]

  • Page 34

    23 USING YOUR PHONE INT1400 Cordless T elephone User Guide Placing Conference Calls T o place an internal call in a conference: 1. Press XFER . (D isplay shows DIAL, OR SELECT EXTN.) 2. Dial the internal extension. A ring to ne is hear d when the call is answered a nd the call counter starts. (Display shows extension nu mber and the duration of the[...]

  • Page 35

    24 INT1400 Cordless T elephone User Guide T o forward calls when yo ur extension is busy: 1. Press TA L K . (Display shows DIAL, OR SELECT OP TION.) 2. Dial feature code 733. (Display shows ENTER DESTINA TION NUMBER.) 3. If forwar ding to an internal extension nu mber , enter the destination internal extension number . If forwarding to an external [...]

  • Page 36

    25 USING YOUR PHONE INT1400 Cordless T elephone User Guide Forwarding Group Calls T o forward al l calls from a gr oup: 1. Press TA L K . (Display shows DIAL, OR SELECT OP TION.) 2. Dial feature code 792. (Display shows SELECT GROUP .) 3. Dial group number (180-199). Display shows ENTER DESTINA TION NUM- BER. 4. If tr ansferring to an in ternal ext[...]

  • Page 37

    26 INT1400 Cordless T elephone User Guide T o forward calls when a group do es not answer (after four rings): 1. Press TA L K . (D isplay shows DIAL, OR SELECT OP TION .) 2. Dial feature code 794. (Display shows SELECT GROUP .) 3. Dial group number 180-199. (Display shows ENTER DESTINA TION NUM- BER.) 4. If tr ansferring to an in ternal extension n[...]

  • Page 38

    27 USING YOUR PHONE INT1400 Cordless T elephone User Guide 5. Select option “1” to play your messages. 6. Follow the voice prompts to play your messages. 7. Press TA L K to disconnect t he call. T o set internal message for in coming internal extensions: 1. Press TA L K . (D isplay shows DIAL, OR SELECT OP TION .) 2. Dial feature code 729. (Dis[...]

  • Page 39

    28 INT1400 Cordless T elephone User Guide Personal S peed-Dialing T o program your personal Speed-Dial list: 1. Press TA L K . (D isplay shows DIAL, OR SELECT OP TION .) 2. Dial feature code 75. (Displays shows ENTER SPD INDEX 01-30.) 3. Dial an index number between 1 and 30 to designate as yo ur speed dial number . (Display shows ENTER NUMBER.) 4.[...]

  • Page 40

    29 USING YOUR PHONE INT1400 Cordless T elephone User Guide Setting Up Follow Me T o set “follow me” from the INT1400 on another extension in the phone system: 1. Press TA L K . (D isplay shows DIAL, OR SELECT OP TION .) 2. Dial feature code 735. (Display shows ENTER SOURCE EXTENSION.) 3. Dial the extension of the phone you want to receive calls[...]

  • Page 41

    30 INT1400 Cordless T elephone User Guide Using Door Open T o press the code to open the door lock: 1. From an existing intern al extension. (Door phone), press TA L K . (Display shows DIAL, OR SELECT EXTN. ) 2. Dial feature code 731 to unloc k th e door . (Display shows EXTENSION XX MM:SS.) Logging In/Out of Individual Hunt Group s T o log in to a[...]

  • Page 42

    INT1400.book Page 31 Monday , August 4, 2008 2:46 PM[...]

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    A:46/1418A Part No. 935.0307 (OMINT1400) Issue 2, August 2008 INT1400.book Page 32 Monday , August 4, 2008 2:46 PM[...]