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Mitel 3000 manual

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Table of contents for the manual

  • Page 1

    MITEL 3000 Communications System (CS) Sales Guide[...]

  • Page 2

    [...]

  • Page 3

    T able of Contents Company Overview ................................................................. 2 Mitel 3000 Communications System Overview ........................ 3 Phones and F eatures Mitel 4110 T elephone .......................................................... 4 Mitel 4120 T elephone . .................................................[...]

  • Page 4

    Street Address: 1016 West Genev a City: T empe State: Arizona Zip Code: 85282 Phone Number: (800) 411-6655 F ax Number: (480) 784-4393 Website: www .mitel.com Company Overview Mitel ® has grown from providing simple business telephone systems , to offering value-driven communications products; applications utilizing networks and server -based comm[...]

  • Page 5

    Mitel 3000 Communications System Overview T he Mitel 3000 Communications System product line has proven to be a great addition to the Mitel product family . The Mitel 3000 is designed for small commercial and residential applications . Mitel 3000 is a sophisticated, easy-to-use communications system that offers rich system features such as voice ma[...]

  • Page 6

    P h o n e s a n d F e a t u r e s Mitel 4 1 1 0 T elephone 8-button System Phone T his Mitel 3000 digital feature phone includes a large , 4-line, easy-to-use display allowing the user to navigate the powerful features of the system. The programmable k eys can be programmed as line k eys (line 1, line 2, etc.), extensions (ext. 23, 24, etc.) or fea[...]

  • Page 7

    Mute k ey Call ringing light and message waiting indicator Handset Data port Headset connection Numeric k ey pad Clear k ey Scroll / edit k eys Programmable k eys 6 display k eys 4 function k eys, hold, programming message retrieval, speed dial lists Speak er and light V olume keys Mitel 4 1 20 T elephone 1 6-Button Phone T his Mitel 3000 digital f[...]

  • Page 8

    Mitel 5 1 20 IP Phone IP-based Phone T he Mitel 5120 IP Phone is what the remote work er has been waiting for! Whether working from home or a small branch office , the IP-based system phone offers flexibility without compromising functionality or professional image . In fact, the IP-based system phone can plug and play from anywhere in the offic[...]

  • Page 9

    Mitel 5 1 1 0 Softphone Backlit display Handset F ixed key functions Headset connection Navigation page Numeric k ey pad V olume, speaker mute controls Programmable feature k eys and softk eys Handsfree speak er Ring / message indicator T he Mitel 5110 Softphone is an IP extension on your PC / laptop . With the 5110 Softphone , users can log into t[...]

  • Page 10

    Broadband Module Optional module provides multi-user high-speed Internet access as well as VoIP (V oice over IP) connectivity for up to 12 remote extensions . It also supports Unified Messaging, Click to Dial and the 5110 Softphone and provides a LAN (Local Area Network) allowing users to network PCs and share printers and resources within the of?[...]

  • Page 11

    INT 1400 4-Button Cordless Phone * T he INT 1400 4-button cordless phone is a great add-on to the Mitel 3000 Communications System. A digitally integrated cordless phone , the INT 1400 offers unparalleled range and channel separation, providing superior voice communication, performance and security . F eatures *Note: T his product is only available[...]

  • Page 12

    Configure the Mitel ® 3 0 00 C o m m u n ic a t i o n s System in 4 Easy Steps! Start with the base Mitel 3000 2x8 P ackage (p/n: 52 00 24 11 ) (Includes one base CCU , one CO Line Module and two Mitel 4110 T elephones) Determine number of lines and extensions you’ll need for phones AND analog devices* (*Note: Extension ports are required for E[...]

  • Page 13

    CO Line Module • Each card provides 2 CO Lines p/n: LR5811.06200 P orts Module • Each module provides connections for 4 CO lines and 8 extensions p/n: LR5801.06200 Expansion Backplane • Required for expansion beyond base unit p/n: LR5817.06200 Configure the Mitel ® 3 0 00 C o m m u n ic a t i o n s System in 4 Easy Steps! Contact your local[...]

  • Page 14

    Unified Communications* Streamline your business communications with Click to Dial and the Mitel 5110 Softphone . Click to Dial Click to Dial enables complete call management from your PC. Users can integrate all directories into one easy-to-use system and manage this from one place . Users can also see a complete list of missed calls , dialed cal[...]

  • Page 15

    13. Unified Messaging Unified Messaging is a system wide feature that requires a broadband module (P art Number: 51012941). Y ou can access voice mail and email together from one single device . Voice mails appear as .w av files in customer’ s inbox with automatic read and delete synchronization* between email and the phone . Benefits: • In[...]

  • Page 16

    V oice Mail Module T he Voice Mail Module can be added to the Mitel 3000 Communications System at the time of installation or as a future enhancement. Voice mail includes day / night auto attendant, customizable courtesy service , 83 mailboxes, Record-A-Call, Remote Message Notification and more . Phone users can change greetings , passwords and e[...]

  • Page 17

    Mitel DSS Console (Direct Station Select) T he DSS Console mak es it easy for users to immediately determine real-time phone status of other users in the business environment. F eatures • 32 programmable keys • Used with Mitel 4120 T elephone only • 41 20 T elephone powered • 8 DSS limit per system • Keys may be programmed as: – Line Pr[...]

  • Page 18

    F requently Ask ed Questions Q: W hat type of phones can be used on the Mitel 3000 Communications System? A: T he Mitel 3000 supports digital, single-line ,VoIP telephones and VoIP softphones . . Q: W hat types of phones does the Mitel 3000 Communications System have? A: T here are four system phones available for the Mitel 3000: the Mitel 4110 T e[...]

  • Page 19

    Q: Can a phone be forwarded to an outside line or pager? A: A phone can be forwarded to an outside line but not to a pager . Q: W hat colors are the LED’ s on the 4110 T elephone and 4120 T elephones? A: T he LED’ s can be green or red. A green light will light to indicate the user’ s call is in progress or on hold. The red LED’ s indicate [...]

  • Page 20

    Q: Is there a door phone option? A: Y es. T here is an optional door phone . T his has a button which, when pressed, rings at programmed extensions and has a microphone / speak er for communication. The system also has a door strik e relay output which can be used to operate a door strik e mechanism (which can be purchased separately and installed [...]

  • Page 21

    Q: Can the IP-based system phone be connected to the system through a dial up internet connection? A: No . The IP-based system phone must be connected to a high speed Internet connection such as cable or DSL. Q: Is it possible to make outside calls with the IP-based system phone or just intercom calls to other extensions on the system? A: Y es, the[...]

  • Page 22

    System Featur es • Account Codes (Forced / Optional) • Hot Line • Alternative Routing • Internal Music-On-Hold • Analog Device Support • Language (Prompts can be changed to F rench or Spanish) • Background Music (External MOH) • Call Barge • Least-Cost Routing (LCR) • Caller ID Store • Long Line Extensions • Call Routing •[...]

  • Page 23

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  • Page 24

    1016 West Geneva • T empe , AZ 85282 (480) 858-9600 • www .mitel.com Some features and applications mentioned may require a future release and are not available in the initial release . Future product releases and applications are subject to availability and cost. Specifications are subject to change without notice. Some features may require a[...]